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When I got my set and open up to inspect, i realised that one of the holes on the back of Sensation doesn't have purpose at all (the hole on the right of the back speaker). This is quite saddening cuz I bought this with the expectiation that it has....
I suspect that the dual mic might be actually removed in the final release. But I read at many places that the video recording uses the secondary mic to achieve stereo audio recording. So does sensation have the secondary mic in the first place? And secondly, does the video recording have stereo sound?
What do you all think? Many reviews mentioned that noise cancellation during calls r available thou....
I managed to email HTC support and this is wad they responded,
Thank you for contacting HTC.
With reference to your query, Sensation does not support noise cancellation ability , and if you nedd high quality voice during the call, we recommend you buy a good in ear earpiece.
Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again.
We look forward to be of service to you again.
HTC
Hotline: 1800-238-7788
Service Hours : 8 am - 8 pm, Monday - Saturday (except Public Holidays)
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number .
Sincerely,
Dave
I would love to hear more about this issue again if anyone has more information on it.
also interested
The silence of current users means there is no noise cancellation.......
sad, thats one of the main reasons i wanted one.
HTC said:
Thank you for contacting HTC.
With reference to your query, our current flagship premium handset does not support high quality speaker or microphone. If you plan to use your phone as phone, we recommend buying a handset thats engineered with that feature in mind.
Sincerely,
HTC
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I really like my Sensation but speaker and microphone quality does not impress. I hope custom roms will solve this.
OakNinja said:
I really like my Sensation but speaker and microphone quality does not impress. I hope custom roms will solve this.
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whats with HTC and cheap speakers they use ? How hard is it to use something decent in their "state of the art" phone...
the more I read, less i want this phone, at least my HD2 is 100% unlocked and can run any OS there is....
Their official press states Dual microphones for noise suppression.
http://htc-press.com/assets/PDF/Sensation4GSpecSheet-410.pdf
so where is the extra mic located?
gustav30 said:
Their official press states Dual microphones for noise suppression.
http://htc-press.com/assets/PDF/Sensation4GSpecSheet-410.pdf
so where is the extra mic located?
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well, there is stereo sound recording, so it could be using one of the microphones there.. although i'm not sure if the spacing of those mics is conducive to noise cancellation..
There are six holes on the backside of the case. Four of them appear to be used as aerials for the various radios. The hole next to the speaker seems to be unused.
I'm not sure, but the microphone appears to be on the bottom edge, adjacent the back release. Where is the second microphone, or are thye combined in one module?
If they are combined I doubt they would work for noise cancelling...
MazMx5 said:
There are six holes on the backside of the case. Four of them appear to be used as aerials for the various radios. The hole next to the speaker seems to be unused.
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the US version has another antenna contact with the hole by the speaker grill
What about the hole above the back camera? What is that used for?
mike2518 said:
What about the hole above the back camera? What is that used for?
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That's the other microphone. Pretty easy to see if you pull the phone out of the shell. Every other hole doesn't seem to go anywhere, the one above the camera has a little gasket on the device-side.
Ism if anybody stated this yet Liz in too lazy to read them.
The holes on the back ate just where the rivets were located for.the intenna. Nice is on the bottom only
Sent from my HTC Sensation 4G using XDA Premium App
I'm not quite sure about what you are trying to say here.
dbirdflyshi said:
Ism if anybody stated this yet Liz in too lazy to read them.
The holes on the back ate just where the rivets were located for.the intenna. Nice is on the bottom only
Sent from my HTC Sensation 4G using XDA Premium App
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Loved my HD2 too, but the Sensation makes it look like a Model T once you get it in your hand. Don't deny yourself my friend, the Sensation is the sh**!
Sent from my HTC Sensation 4G using XDA Premium App
So guys since it had been confirmed that there is a Mike above the back Canberra, it means that there is active cancellation
Sent from my HTC Sensation 4G using XDA Premium App
Ok.. So I believe that secondary mic is present... For the stereo recording at least..
But during calls, it really doesn't sound like active noise cancellation.. I've used Nexus one & S2, their noise cancellation works very well even on a busy street...
I mean I still love this phone but just a bit disappointed with some hardware aspects..
_kansei_ said:
That's the other microphone. Pretty easy to see if you pull the phone out of the shell. Every other hole doesn't seem to go anywhere, the one above the camera has a little gasket on the device-side.
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well check that out... never noticed the gasket.
xnifex said:
well check that out... never noticed the gasket.
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I only noticed because I have the battery out like 20x a day
I bet I'm not the only person with this problem, but I have a brand new Sensation with a buzzing speaker. I've taken the cover off and looked for hairs in the grille and whatnot, to no avail. I even took off the protective sticker to see if that helped anything... nope.
The problem gets worse as the volume goes up.
I bought this from of someone on Craigslist who was selling a couple of them, new in box (he had bought them at Wal-Mart). Should I contact HTC?
zakool21 said:
I bet I'm not the only person with this problem, but I have a brand new Sensation with a buzzing speaker. I've taken the cover off and looked for hairs in the grille and whatnot, to no avail. I even took off the protective sticker to see if that helped anything... nope.
The problem gets worse as the volume goes up.
I bought this from of someone on Craigslist who was selling a couple of them, new in box (he had bought them at Wal-Mart). Should I contact HTC?
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Yes. It should be coveted under warranty irregardless of where you bought it from as the device itself is only a month old. They do not need proof of purchase
Swyped from my HTC Sensation Pyramid using my thumb and eyes
Thanks -- Talked to both HTC and T-Mobile.
HTC said they would repair it if I sent it in. T-Mobile said that I needed the phone to show up on my account (I only bought it last night) before they could determine warranty info, and that I'd be better of getting the receipt (which I don't have) and taking it back to the store it was purchased from.
However, I took the liberty of taking the back casing off, taking the speaker protective sticker off, and blowing some air into the speaker area. That seems to have fixed the problem and it looks like I won't have to send them the phone after all.
I also have a buzzing noise. A first device I had was producing such a strong buzzing that I asked for an exchange. The second one is only producing this noise on certain calls and gets worse when increasing the volume. I an also wiling to try to clean buy I fear to void warranty by removing the sticker.
The sticker comes off very easily with a razor blade and is very easily replaceable. Remember, you're only removing a grille speaker, not the "void" sticker. Nobody could possibly be any the wiser.
zakool21 said:
However, I took the liberty of taking the back casing off, taking the speaker protective sticker off, and blowing some air into the speaker area. That seems to have fixed the problem and it looks like I won't have to send them the phone after all.
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Have not solved the issue for me.
Takeshi_Kintaro said:
Have not solved the issue for me.
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That is very bad news. I was hoping that was the solution.
Crap, I swapped a pretty good working sensation having dust for a sensation having no dust but with a massive buzzing noise when having a conversation. Right now, I hate htc.
eadred said:
Crap, I swapped a pretty good working sensation having dust for a sensation having no dust but with a massive buzzing noise when having a conversation. Right now, I hate htc.
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+1 1234567890
So, I will return my third sensation because of the buzzing problem. My shop is going to hate me so bad. On the other hand, no really my fault, is it?
But I will certainly not take another sensation for now. I will check back in a few months if htc has fixed the issues. I have no use for a phone that cannot make phone calls properly!
Can't believe htc is making such sophisticated devices, but is unable to make the mere phone function work properly.
I noticed my earpiece makes a light crackling noise when in phone calls. It does get worse with increased volume. I am going to deal with it for now and see if for some reason it gets better. I REALLY dont want to have to try and return my phone because I just returned another one and I dont want to be one of those people that abuses the warranty system.
Getting a buzzing on my new Sensation earpiece when on the phone, gutted right now. Just contacted HTC.
Sending my phone back, after 5 days, i can't stand it any longer!
Also have this problem... I'm going to try and replace it tomorrow
I hope they won't give me a refurbished one... I just bought mine on Saturday...
I noticed the buzzing yesterday. I have only had the phone for 3 days. I imagined I would be the only one having this problem. I don't have any problems returning the phone. I haven't returned one before, but I don't think I should have to settle for a brand new phone that can't perform its most simple function.
have the same problem ....
I replaced the phone today, after A TON of arguing with the store clerk... They were trying to make me send the phone to HTC warranty service, but in the end they gave in.
The new one only exhibits this problem moderately at the loudest speaker setting. Below or at medium it is not noticeable.
Overall I'm pleased with the outcome
so if this is a common issue
if I send my phone to the repair center how are they gonna repair it ...
Also the spare parts must be broken...
Not all of them are like that...Odds are you'd get a "better" device
Just got my Sensation today and am having the same issue: distortion at all volume levels - it sounds almost like a blown earpiece. I will probably end up exchanging it soon as I cannot stand the noise during calls.
Hi im new to the sensation.
I just bought a sensation and i was happy about a good deal.
But later on when i tested the phone i did notice one problem,
the phones front speaker is makeing a crackled/annoying sound during calls.
I have a hard time hearing people some times, i did read some threads about people having this problem. But nothing that actually helped me, some say they flashed a new rom and all solved and some say they took the plastic or something from the speaker. Anyone here that had this problem and has just simply replaced the speaker, and then if it has worked like charm efter?
//Virtualxp
You could download an RUU which is official htc. Run it and if it fixes problem, great, if not, RMA
What is ruu and Rma? What do they stand for?
Sent from my HTC Sensation 4G using xda app-developers app
Rom Update Utility and Return Material Authorization. Google is your friend.
Ok so i tried Skype after reading some, and the sound in skype was pretty good didn't notice the crackled so much sound there. I have made a hard reset but that didn't solve it, took the backcase off and polished the the copper plate that pushed into the holder of the simcard and that made the sound better to. Could it maybe be the back case? someone with a idea =)?
//Virtual
Ive had my RAZR HD for just over a month. It first started with a slight buzz in the earpiece and the last couple of days the speaker completely blew up...everything sounds distorted. I have to turn it to like a 1/4 volume to make it sound normal, at which point I can't hear anything since it's too quite. This is where I'm screwed. I bought the phone outright from Rogers here in Canada and I use it on a Fido network. Since I bought it from Rogers and I don't have an account they won't deal with the warranty. I was told to call Motorola....now I'm supposed to send my phone away to them and it will take 5-10 business days for them to fix it....that's like 2 weeks....not sure what I'm supposed to use in the mean time...
I would rather just pay for someone to fix it since I need my phone for work...don't want to buy another one since I just spent over $600 on this one....but apparently there is no parts available for these yet. I came across this website
etradesupply.com/oem-motorola-droid-razr-hd-xt925-ear-speaker-flex-cable-ribbon.html (I'm not allowed to post a link so just add the www to the beginning )
Anyone ever order from them? Is this the part I need?? Also does anyone have any idea how hard would it be to replace the earpiece speaker? Thanks in advance for any info.
felcom said:
Ive had my RAZR HD for just over a month. It first started with a slight buzz in the earpiece and the last couple of days the speaker completely blew up...everything sounds distorted. I have to turn it to like a 1/4 volume to make it sound normal, at which point I can't hear anything since it's too quite. This is where I'm screwed. I bought the phone outright from Rogers here in Canada and I use it on a Fido network. Since I bought it from Rogers and I don't have an account they won't deal with the warranty. I was told to call Motorola....now I'm supposed to send my phone away to them and it will take 5-10 business days for them to fix it....that's like 2 weeks....not sure what I'm supposed to use in the mean time...
I would rather just pay for someone to fix it since I need my phone for work...don't want to buy another one since I just spent over $600 on this one....but apparently there is no parts available for these yet. I came across this website
etradesupply.com/oem-motorola-droid-razr-hd-xt925-ear-speaker-flex-cable-ribbon.html (I'm not allowed to post a link so just add the www to the beginning )
Anyone ever order from them? Is this the part I need?? Also does anyone have any idea how hard would it be to replace the earpiece speaker? Thanks in advance for any info.
Click to expand...
Click to collapse
The part you linked is just the connecting cable for everything. If it is the problem, it is because one of the ribbon connections is not making good contact which should be able to be fixed by reseating the cable. I would say the phone needs tore down first before ordering anything to check the connection points. The problem is with the front earpiece and not the speakerphone speaker on the back, right?
Yes the earpiece speaker not the loud speaker...are you sure the earpiece speaker is not built into that part??...I looked at the images and it looked like the speaker was part of it.
Has anyone done a write up on teardown of the phone?? I remember I read a post somewhere where a guy did it and said you just undo the 2 screws at the bottom and then push up on the screen...apparently everything is connected to the battery cover on this phone...but before I would attempt this I would like to see a write up, orderly preferably with pictures....and I can't find one...
Sent from my XT925 using xda app-developers app
felcom said:
Yes the earpiece speaker not the loud speaker...are you sure the earpiece speaker is not built into that part??...I looked at the images and it looked like the speaker was part of it.
Has anyone done a write up on teardown of the phone?? I remember I read a post somewhere where a guy did it and said you just undo the 2 screws at the bottom and then push up on the screen...apparently everything is connected to the battery cover on this phone...but before I would attempt this I would like to see a write up, orderly preferably with pictures....and I can't find one...
Sent from my XT925 using xda app-developers app
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I was the one that did the tear down on my phone. I am in the process of moving right now. If no one else has down a write up on the teardown within a few weeks, I will do a full step-by-step with pictures.
007shark said:
I was the one that did the tear down on my phone. I am in the process of moving right now. If no one else has down a write up on the teardown within a few weeks, I will do a full step-by-step with pictures.
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That would be awesome...Would really appreciate it...do you know if the earpiece speaker would be hard to replace based on what you saw?
Sent from my XT925 using xda app-developers app
felcom said:
That would be awesome...Would really appreciate it...do you know if the earpiece speaker would be hard to replace based on what you saw?
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
The whole LCD face comes off with a couple of ribbon connections to the main board. I did not dive into looking inside the faceplate at the time, but will with the step-by-step.
Noobe question concerning the waterproof feature on my (and other Xperia's) DD6616. If the phone is waterproof up to 5 feet for a continuous 30 minutes, what prevents me from surfacing and then going back under for up to 5 feet for another 30 minutes? Will the integrity of the phone weaken? Is there a standard time between dives you should take? Does the phone's seals get back to normal out of the water, thus the reason you can go back in? I haven't used my phone in the pool yet, but plan on this upcoming summer. Since I won't be under water constantly for 30 minutes, then having the phone in and out of the water for 5 minutes here, 3 minutes there, etc, etc, should not even be a factor correct?
Not a factor, but keep in mind the chemicals in pools. I wouldn't use it and forget it, definitely rinse it off after getting out of the pool. And no salt walter. I'd recommend a case or ziplock bag for salt.
The only thing I would watch out for is jets and breaching (can pull on flaps). And dropping it in a 5ft pool is like dropping it from 5ft on concrete. Wear a wrist strap (slippery)
So what prevents water from getting into the exposed 3.5mm audio jack, and then into the phone's internals?
I questioned the inclusion of a lanyard option until reading this post. Now it makes perfect sense to include it. Phone slips while underwater, dives to the deep end, boom!!
Flava0ne said:
So what prevents water from getting into the exposed 3.5mm audio jack, and then into the phone's internals?
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Couldn't find this in English but this is why you don't have to worry about it.
http://www.blogsonyxperia.com.br/sa...vido-de-xperia-z2-z1-e-z-ultra-e-prova-dagua/
Flava0ne said:
So what prevents water from getting into the exposed 3.5mm audio jack, and then into the phone's internals?
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The 3.5mm headphone jack is waterproof.
Eric Violette said:
Noobe question concerning the waterproof feature on my (and other Xperia's) DD6616. If the phone is waterproof up to 5 feet for a continuous 30 minutes, what prevents me from surfacing and then going back under for up to 5 feet for another 30 minutes? Will the integrity of the phone weaken? Is there a standard time between dives you should take? Does the phone's seals get back to normal out of the water, thus the reason you can go back in? I haven't used my phone in the pool yet, but plan on this upcoming summer. Since I won't be under water constantly for 30 minutes, then having the phone in and out of the water for 5 minutes here, 3 minutes there, etc, etc, should not even be a factor correct?
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Click to collapse
My phone speakers are 50% quieter since I bought the phone since submerging it so i'd be wary of that. Everyone may say it's nonsense but i've compared it to a brand new Z3 and the speaker volume and quality have degraded since I had it.
Jonathan-H said:
My phone speakers are 50% quieter since I bought the phone since submerging it so i'd be wary of that. Everyone may say it's nonsense but i've compared it to a brand new Z3 and the speaker volume and quality have degraded since I had it.
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Click to collapse
I can attest to that. My bottom speaker sound is lesser now
Sent from my D6633 using XDA Free mobile app
How long since you submerged it?
infinitylook said:
I can attest to that. My bottom speaker sound is lesser now
Sent from my D6633 using XDA Free mobile app
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Jonathan-H said:
My phone speakers are 50% quieter since I bought the phone since submerging it so i'd be wary of that. Everyone may say it's nonsense but i've compared it to a brand new Z3 and the speaker volume and quality have degraded since I had it.
Click to expand...
Click to collapse
It shld only be for a while though
Sent from my D6653 using XDA Free mobile app
Jumaqidi said:
It shld only be for a while though
Sent from my D6653 using XDA Free mobile app
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Click to collapse
Mine is weeks now . Sadly i bought this from ebay
Sent from my D6633 using XDA Free mobile app
A few days ago i dunked my phone and 10 minutes after that I tried to make a phone call. I could barely hear the person on the other end, so I turned on the loudspeaker. But again i the volume was terrible and i could not hear the other person at all.
10 minutes after the call the phone was dry and everything returned to normal.
shtepsel said:
A few days ago i dunked my phone and 10 minutes after that I tried to make a phone call. I could barely hear the person on the other end, so I turned on the loudspeaker. But again i the volume was terrible and i could not hear the other person at all.
10 minutes after the call the phone was dry and everything returned to normal.
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Try doing the service test for stereo speakers. Dial *#*#7378423#*#*
Select service tests then stereo Speaker. Compare left and right speaker. If both are loud and clear then you're lucky. Tried mine and the right stereo speaker(which is the bottom) is muffled.
Sent from my D6633 using XDA Free mobile app
Both are OK. There is a difference between the quality of both speakers but it's been like this since I bought the phone ( The top one sound better and sound better in general. But that's subjective so yeah... )
I haven't submerged my phone in water but the speakers are lower (although sometimes they get louder, happens with a Bluetooth speaker too). Same thing happened to my old m8 after a while,the volume just dies out.
shtepsel said:
Both are OK. There is a difference between the quality of both speakers but it's been like this since I bought the phone ( The top one sound better and sound better in general. But that's subjective so yeah... )
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So you think it's software? Went to the store yesterday and compared it to the displayed Z3 and the store unit's top and bottom are equal in loudness and were good. So do you think this is permanent?
Drzfr3shboialex said:
I haven't submerged my phone in water but the speakers are lower (although sometimes they get louder, happens with a Bluetooth speaker too). Same thing happened to my old m8 after a while,the volume just dies out.
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Sent from my D6633 using XDA Free mobile app
The loudness of both speakers is equal, it's the way they sound that is different. The top one sound good , but the bottom is a little tinny
Mine now has the screen coming away on the top right corner, no wonder the top speaker is quiter now.
I am trading in my Z3 towards something that won't fall apart after one month's use lol
shtepsel said:
The loudness of both speakers is equal, it's the way they sound that is different. The top one sound good , but the bottom is a little tinny
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How loudspeaker during call? I can't hear the other person on the other end during call
Sent from my D6633 using XDA Free mobile app
It seems to be normal. I've been reading and found this - http://forum.xda-developers.com/z3/help/3-little-issues-z3-help-please-speaker-t2898898 - Issue 1