[Q] Any fixes for dead pixels/broken LCD? - Milestone XT720 General

Ok, so i just managed to drop my phone, not that high, no cosmetic damage at all, after a few hours, low and behold, dead pixels or broken LCD not sure which or both, and it's spreadiing like wildfire.. so frustrating!!
What's a good screenshot app? Tried 2 apps from the market, kept giving me balnk screens.. I've also tried JScreenfix, pixel fixer, to no avail.. Guess i'm gonna have to live with this until I decide to get a new phone, coz im sure having the LCD replaced will cost more than half of the phone's price so why bother.. *sigh

Dont tell Motorola u dropped it and if it was before a year, they fix it for free. At least they did mine.

Download shootme from market. Works for me
JiroPrinz8 said:
Ok, so i just managed to drop my phone, not that high, no cosmetic damage at all, after a few hours, low and behold, dead pixels or broken LCD not sure which or both, and it's spreadiing like wildfire.. so frustrating!!
What's a good screenshot app? Tried 2 apps from the market, kept giving me balnk screens.. I've also tried JScreenfix, pixel fixer, to no avail.. Guess i'm gonna have to live with this until I decide to get a new phone, coz im sure having the LCD replaced will cost more than half of the phone's price so why bother.. *sigh
Click to expand...
Click to collapse
Sent from my Milestone XT720 using XDA App

@easye420
Yeah still has warranty until 9/4 although i lost the receipt, but the motorola websitre says it is still under warranty. I'm now trying to find a Motorola service center to get it repaired.. for free coz im not paying.. LOL! I'll post pics of my screen so you may check if it's anything like what happened to your XT720. Thanks!
@spectacle
Will try that one, if it works, i'll post pics of my screen. Thanks!
**edit: Ok so shootme indeed works, but doesn't capture the issue on the screen, gives me perfect screens as they should be.. LOL! Maybe because it's taking a snapshot of the actual display not the external display which i see with the eye? *sigh!

I had to send mine off to Texas to be fixed. I had to pay about $8 US to ship it to them they paid for shipping back and it took about a week and a half. It was the longest week and half ever too. I started having withdrawals. Lol all I had to play with was my android virtual machine. it sure beat buying a new phone.

Dead pixels is a hardware problem my friend. Taking a screenshot probably won't work. Trying using a camera and take a photo of your screen
JiroPrinz8 said:
@easye420
Yeah still has warranty until 9/4 although i lost the receipt, but the motorola websitre says it is still under warranty. I'm now trying to find a Motorola service center to get it repaired.. for free coz im not paying.. LOL! I'll post pics of my screen so you may check if it's anything like what happened to your XT720. Thanks!
@spectacle
Will try that one, if it works, i'll post pics of my screen. Thanks!
**edit: Ok so shootme indeed works, but doesn't capture the issue on the screen, gives me perfect screens as they should be.. LOL! Maybe because it's taking a snapshot of the actual display not the external display which i see with the eye? *sigh!
Click to expand...
Click to collapse
Sent from my Milestone XT720 using XDA App

Don't worry about the receipt or the warranty card (if you have it bring it along) but they won't ask for it! it takes a week max to fix it! =) also if you are on dexters FroYo be sure to flash to a stock ROM and they will wipe your data so back up first. Moreover if your warranty ends soon they will give you 90 days additional warranty from the day they fix it!

JiroPrinz8 said:
Ok, so i just managed to drop my phone, not that high, no cosmetic damage at all, after a few hours, low and behold, dead pixels or broken LCD not sure which or both, and it's spreadiing like wildfire.. so frustrating!!
What's a good screenshot app? Tried 2 apps from the market, kept giving me balnk screens.. I've also tried JScreenfix, pixel fixer, to no avail.. Guess i'm gonna have to live with this until I decide to get a new phone, coz im sure having the LCD replaced will cost more than half of the phone's price so why bother.. *sigh
Click to expand...
Click to collapse
hi, good news for you. I've experienced the same. I've dropped my phone, and suddenly, appear like blue dot spread all over my screen.
I follow advice from forum in my country (indonesia), and it works like a charm!
if you want, please do this following :
1. Pull out your battery
2. wait until 5 minutes.
3. insert your phone into bag of plastic
4. Wrapp it up, and make sure that water will not enter to that plastic bag
5. Put your phone into refrigerator in freezer area, all night long
6. in the morning, grab you phone
7. wait until 30 minutes, make sure every water from condesenation is clean by dry tissue
8. insert your battery
9. Turn on your phone
10. see magic happen
It works for me, i hope i works for you also.
this is my phone looks after the accident
http://i1229.photobucket.com/albums/ee478/monstercantik/IMG_0026.jpg
now, the blue dot, is still there, but only small amounts

polda78 said:
hi, good news for you. I've experienced the same. I've dropped my phone, and suddenly, appear like blue dot spread all over my screen.
I follow advice from forum in my country (indonesia), and it works like a charm!
if you want, please do this following :
1. Pull out your battery
2. wait until 5 minutes.
3. insert your phone into bag of plastic
4. Wrapp it up, and make sure that water will not enter to that plastic bag
5. Put your phone into refrigerator in freezer area, all night long
6. in the morning, grab you phone
7. wait until 30 minutes, make sure every water from condesenation is clean by dry tissue
8. insert your battery
9. Turn on your phone
10. see magic happen
It works for me, i hope i works for you also.
this is my phone looks after the accident
http://i1229.photobucket.com/albums/ee478/monstercantik/IMG_0026.jpg
now, the blue dot, is still there, but only small amounts
Click to expand...
Click to collapse
omg does it raelly work?? i dropped my phone and are now having the exact same problem!

Will you try it? I really curious if it works.

Am having same problem is it really work???
Sent from my XT720 using XDA App

to all who have this problem, try do it as i say earlier, it works!
if you guys still curious, there is post about how to fix this in our local forum,
http://www.kaskus.us/showpost.php?p=464827803&postcount=3298
you can do translate by google, from indonesia to english.
hope it works...

New Touch Screen Digitizer for Motorola Milestone XT720
I found quite a few of these on Ebay. Not sure if it can help.
100% Brand New high quality touch screen for MOTOROLA XT720
Special for MOTOROLA XT720
Brand New - Not pulled from a working phone
Replace your faulty, Scratched,broken or cracked touch screen
Each screen is tested before shipping and sure 100% working
http://shop.ebay.com/i.html?_from=R40&_trksid=m570.l2736&_nkw=xt720+digitizer
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earthsword said:
omg does it raelly work?? i dropped my phone and are now having the exact same problem!
Click to expand...
Click to collapse
send to motorola singapore if yours is still under warranty, they will fix it..
my bro had his fixed, and mine is in progress now..

kevin613 said:
send to motorola singapore if yours is still under warranty, they will fix it..
my bro had his fixed, and mine is in progress now..
Click to expand...
Click to collapse
no warranty le =( spoilt the moment warranty ended..

Yes it works!
polda78 said:
hi, good news for you. I've experienced the same. I've dropped my phone, and suddenly, appear like blue dot spread all over my screen.
I follow advice from forum in my country (indonesia), and it works like a charm!
if you want, please do this following :
1. Pull out your battery
2. wait until 5 minutes.
3. insert your phone into bag of plastic
4. Wrapp it up, and make sure that water will not enter to that plastic bag
5. Put your phone into refrigerator in freezer area, all night long
6. in the morning, grab you phone
7. wait until 30 minutes, make sure every water from condesenation is clean by dry tissue
8. insert your battery
9. Turn on your phone
10. see magic happen
It works for me, i hope i works for you also.
this is my phone looks after the accident
http://i1229.photobucket.com/albums/ee478/monstercantik/IMG_0026.jpg
now, the blue dot, is still there, but only small amounts
Click to expand...
Click to collapse
Hey guys this seems to be working, my screen was 70% damaged with stuck/dead pixels. Last night I tried this trick and my screen has recovered from damage. Now there are only 10-15% stuck pixels on my screen. Maybe tonight I'll do it again and screen will get back to normal.
Thank you for this post!

So sorry guys, i started this thread and was not able to check as i've been pre occupied with Wanhu's ROM.. I will try this out ASAP and post pictures... Wish me luck!!!
Thanks everyone!!
**edit
It does work!!! I'll post pictures later.. it didn't remove all of it though but removed A LOT of the blue mess!!! Thanks!!!!
As promised.
BEFORE:
AFTER:

kevin613 said:
send to motorola singapore if yours is still under warranty, they will fix it..
my bro had his fixed, and mine is in progress now..
Click to expand...
Click to collapse
Are you in Singapore? Unfortunately, i'm in the Philippines, based on the IMEI on my device checking in Motorola's website, i'm still under warranty til September.. Any tips on how to send to singapore if you're not living there? And btw, my phone was bought from Singapore it seems as it has a Starhub sticker in the back still intact..

same problem
yo guys i have the same problem too. i just dropped the phone today and after a while the patches of blue stuff appeared. send to warranty?

If you are under warranty and willing to wait for the repair time, then yes send to warranty. But if you want a quick fix, do as above and start freezing..!!
Sent from my XT720 using XDA App

Related

Please comment. Do you have this issue? Help troubleshooting.

Ok we all know that this phone is far from perfect and when we got the first MT off of Craigslist in kinda rough shape I assumed previous abuse to be the cause of the issue. However after bugging VM for a week we got a new replacment. The issue was instantly there on the brand new phone.
Let's see if I explain. Our phone has no back cover and I'm thinking there lies the problem but want people to test the theroy. Problem presents itself when taking pictures no matter camera setting. You are able to get several snaps in a row at times only two. Then when it happens, right as the shutter closes it reboots. I'm talking instantly at the MOTO splash. Then the reboot takes 6-7 minutes at the boot animation if you let it start back up by itself. If at the reboot I pull battery and replace/reboot the device it will boot fast like normal 1-2 mins. The phone seems to have electrical contact points that would be in contact with the back cover (ground). However searching and searching on Google and I find many camera issues present, but not a single reference to this. That's why I'm curious if people can please remove your back covers and snap some pics at random and see if anyone can repeat the problem. If its the back cover being missing that's causing it I will just get a new one and be done chasing logcats and digging trying to fix it. I have never had a back cover but with lack of documentation of others with this problem I'm leaning to that being the problem.
So please pop the cover off and snap some pics give it a chance it happens sometimes on the 1st pic or the tenth. It's random so give it a minute.
I wanna get it fixed cause its the wifes phone. She's a photo taking crazy lady who get quite mad about needing to reboot between snapshots.
Thanks for anyone's input in advance.
Sent from my PG86100 using Tapatalk
Is your phone rooted ? & on a custom rom ? My phone runs CM7 as does my wife's Triumph & she is a photo crazy lady too, she's never complained to me about this issue. Our phones are on Whyzor's 2012-1-26 build as all seems well, but i'll snap off some photo's to be sure & will post the results.
My theory is that's its cause I bought the phone used minus the back cover and upon removing the case to see the back of the phone I see connections that look like they would connect if the cover where there.
I used to think it was something with the one phone so we wiggled our way around with VM and got them to finally send a brand new replacement with no back of course. Your supposed to keep the old one. I never had it. So since the new phone had the same "camera shutter causes reboot" and i can't find another case from any other corner of the net. And I looked. I really looked. I am only left with the absence of the back cover. So I want to see if camera usage with the battery cover of will cause the issue on other MT devices.
The problem happened on miui cm7 and stock. The new phones fresh out of the box but I rooted it by symlinking the sudo files to su and now I don't even need superuser I just have root plain and simple. So its not software as far as I can tell. I'm lost if someone can't repeat the issue with there battery cover off.
Sent from my PG86100 using Tapatalk
I added a picture. Does anyone maybe smarter know what the little metal connections on the back here are. Seems there are five of them. Three along the left side two on the right
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Well I have taken like 20 pics just now with the back off and no reboots. Some people have claimed that it's grounding and their touchscreen doesn't work properly with it off. I can take off my cover and use everything on the phone properly so I don't know if its actually grounding or not... I'm gonna be taking my phone apart in the next few days so I can look more into it then.
I'm just at a loss then it makes no sense to have two phones one old rooted rom flashed device and a new stock rooted device and have the same issue that I can't find anyone that has mentioned it. I looked at over 250+ forum posts on probaly 6 sites and can't find a single similar instance I can get a logcat for the reboots on both devices here in a few and see if someone can spot the problem in the logs. Gimme a few hours I'm away from a pc. But I gotta send the phone back within 12 days I'm determined to figure it out. Any advice where to begin looking?
Sent from my PG86100 using Tapatalk
It sounds like you may have just gotten 2 phones that have some sort of grounding issues. I mean there's no way to know for sure, but it could be possible that you got 2 phones that have issues. Another thing is you might be able to ask VM if they can send you a battery cover and see if that actually fixes the problem.
I've never even seen the battery covers are they conductive? Plastic or metal at those points? Never had the pleasure of actually having one. I'll post some logcats to pastebin. I'm gonna reflash both phones to factory settings and unroot. Revert to stock recovery, and off fresh boots do the exact same steps to cause a reboot while I got a logcat running. Hopefully the same errors are noticable on both devices and can find a point to start at.
Sent from my PG86100 using Tapatalk
mikedavis120 said:
I've never even seen the battery covers are they conductive? Plastic or metal at those points? Never had the pleasure of actually having one. I'll post some logcats to pastebin. I'm gonna reflash both phones to factory settings and unroot. Revert to stock recovery, and off fresh boots do the exact same steps to cause a reboot while I got a logcat running. Hopefully the same errors are noticable on both devices and can find a point to start at.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Well yes the back actually does have metal contacts at those points. I don't know if they are actually used for grounding. Another possibility is its used for RF shielding, but that shouldn't effect things like the camera. Yea see what the logcats find.
Edit: I've attached an image of what the battery cover looks like.
Well I'm on my way to go sit down flash to stock and run some logcats so i can see if anything pops up. I'll try to make a video to so you can see what its doing for yourself. I'll record it and upload it to YouTube and link it here.
Sent from my PG86100 using Tapatalk
mikedavis120 said:
Well I'm on my way to go sit down flash to stock and run some logcats so i can see if anything pops up. I'll try to make a video to so you can see what its doing for yourself. I'll record it and upload it to YouTube and link it here.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Ok. I have to go to work soon though so I might not be able to take a look for a few hours.
well i've snaped off 5 to 7 photo's in a row & can't seem to find this issue that you speak of ?
I'm still heading to the house to try to duplicate it with a logcat running. Will post back soon.
Sent from my PG86100 using Tapatalk
Nope...
I haven't ever had this problem. I took the back off, tried it, put the TPU case back on without the cover, no problems. I do have a problem with the camera when I try to use another app to take pictures (e.g. Evernote, Facebook). The camera tries to focus, it freezes for about 15 seconds then FC's

[Q] ICS Soft brick. I need an adult. :(

So I'm kind of stuck. I was on the ICS OTA update (stupid move, I know) and I attempted to flash to CM10 (probably an equally stupid move), and the flash proceeded for awhile, but ended up failing. So now I can't access bootstrap, and I'm essentially stuck in a soft brick. In Fastboot flash mode I can't get it to connect via USB, so there's no real hope of FXZing to anything as far as I know.
Do I just call it quits, or is there something I can do? :| I need an adult.
Kay, a little more info is required.
You're on the official OTA? If so, you're stuck mate. There are a couple of semi writing ways to get out of this, you just gotta search and read.
This is why we recommend against the ota update man.
Sent from my SAMSUNG-SGH-I727 using xda premium
Fall of Enosis said:
Kay, a little more info is required.
You're on the official OTA? If so, you're stuck mate. There are a couple of semi writing ways to get out of this, you just gotta search and read.
This is why we recommend against the ota update man.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Yeah, I OTA'ed to the official without thinking, before I checked the forums. Wasn't even thinking about the fact that there might not be an fxz.
I've been reading up and researching for a couple hours, but I still can't find a way to get it to connect via USB in fastboot. :| Have you come across anything that might actually help? Realistically I think it's still under warranty, and we have an AT&T wireless device help center thing here that does same day warranty exchanges, so I think I'm probably just going to go there tomorrow and tell them my phone died during the OTA update and now it won't turn on all the way. Does that sound believable at all? haha They're usually pretty lenient anyway, I got a warranty replacement there on my Atrix 1 and they gave me a bad battery, and when I came back in do get a replacement the guy noticed I was running CM7, and said something jokingly about how "yeah the battery was bad, but the ****ty CM7 port probably didn't help much". lol
Joewee3 said:
Yeah, I OTA'ed to the official without thinking, before I checked the forums. Wasn't even thinking about the fact that there might not be an fxz.
I've been reading up and researching for a couple hours, but I still can't find a way to get it to connect via USB in fastboot. :| Have you come across anything that might actually help? Realistically I think it's still under warranty, and we have an AT&T wireless device help center thing here that does same day warranty exchanges, so I think I'm probably just going to go there tomorrow and tell them my phone died during the OTA update and now it won't turn on all the way. Does that sound believable at all? haha They're usually pretty lenient anyway, I got a warranty replacement there on my Atrix 1 and they gave me a bad battery, and when I came back in do get a replacement the guy noticed I was running CM7, and said something jokingly about how "yeah the battery was bad, but the ****ty CM7 port probably didn't help much". lol
Click to expand...
Click to collapse
I don't know why it wouldn't be working in fastboot. try reinstalling drivers if you are on windows.
If you can get an exchange do it, just play dumb, and you'll be fine. I hardbricked when the first ICS hell hit (kind of on purpose, I had a problem that they would not replace for) testing some stuff for how to get back, and I brought it in and just acted sad and said I took it off the charger and it wouldn't turn on. I had a new one in a week.
P.S. I have done much stupider things, so don't worry, you are far from alone.
Thats acually the same thing I said when I flashed the razr developer edition of mbmloader. Just say that the OTA failed and trust me in order to get a new phone
Cheers and good luck!!!
Joewee3 said:
So I'm kind of stuck. I was on the ICS OTA update (stupid move, I know) and I attempted to flash to CM10 (probably an equally stupid move), and the flash proceeded for awhile, but ended up failing. So now I can't access bootstrap, and I'm essentially stuck in a soft brick. In Fastboot flash mode I can't get it to connect via USB, so there's no real hope of FXZing to anything as far as I know.
Do I just call it quits, or is there something I can do? :| I need an adult.
Click to expand...
Click to collapse
I stupidly did the same thing as the OP :/. I need to get a replacement and my device is under warranty. How do i proceed? When booting up the device says "Cyanogenmod", so I don't really want to get caught with that! Any help would be appreciated. Thanks!
007bond said:
I stupidly did the same thing as the OP :/. I need to get a replacement and my device is under warranty. How do i proceed? When booting up the device says "Cyanogenmod", so I don't really want to get caught with that! Any help would be appreciated. Thanks!
Click to expand...
Click to collapse
Attempt at your own risk:
Take out the phone's battery, and find a couple of lead wires with small alligator clips on both ends. Then, attach the negative black lead wire to a 12v lantern battery (you can find these just about anywhere) and to the negative terminal of the phone. Then attach the positive red lead wire to the battery, and then just touch the end of the positive lead wire to your phone's positive terminal - only takes a second. This will fry the motherboard completely, and it will never turn on. Contact Motorola via their website and open a warranty exchange ticket. They'll send you an email with a shipping label to print, affix to your shipping box, and just drop it off to any FedEx pickup location. I got mine back in less than a week.
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Sent from my rooted Mayan calendar
Apex_Strider said:
Attempt at your own risk:
Take out the phone's battery, and find a couple of lead wires with small alligator clips on both ends. Then, attach the negative black lead wire to a 12v lantern battery (you can find these just about anywhere) and to the negative terminal of the phone. Then attach the positive red lead wire to the battery, and then just touch the end of the positive lead wire to your phone's positive terminal - only takes a second. This will fry the motherboard completely, and it will never turn on. Contact Motorola via their website and open a warranty exchange ticket. They'll send you an email with a shipping label to print, affix to your shipping box, and just drop it off to any FedEx pickup location. I got mine back in less than a week.
Sent from my rooted Mayan calendar
Click to expand...
Click to collapse
Also if you have a car battery charger, set it at a 2AMP charge and connect it the same way ^^, for a min or 2 and it will all be over... it does not matter what phone you have that will do the job just fine. If you send a phone that only needs 2 volts to charge, a 14 volt 2 amp signal, it will be dead. Just make sure the battery is not in the phone when you do this, that will be VERY bad.
I am just saying, and do this very carefully, this can hurt you, if not done correctly.
I wasn't daring enough to follow those steps, so I decided to be creative and use this guide:
http://forum.xda-developers.com/showthread.php?t=1935485
Essentially, I did everything but flash the OTA. It didn't fix my issue completely, but it did stop my phone from showing the CyanogenMod logo. I then called AT&T and asked for a replacement I told them that the OTA stopped my phone from booting. They gave me free priority shipping and it arrived this morning (ordered yesterday afternoon).

[Q] Help. My tf300 is dead

1. I dropped the tablet from approximately 50cm above a hard surface.
2. Initially, I thought it was no big deal, so I proceed to try turning it on.
3. Something was odd; the tablet did not boot at all. It's NOT stuck on Asus logo. All I can see was black screen, completely unresponsive.
4. So I tried to hold power for 30sec, reset, hold reset for 30sec... nothing worked. :crying:
5. I figured, 'something must have gone wrong with the hardware when it dropped'.
6. Thus, I opened the tablet & carefully tried to find out what went wrong. (And I really hope I didn't break it even more in the process...)
7. And here I am stuck with no more idea.
WHAT I FOUND OUT:
LED indicator flashes twice when I press power or when I connect charger. Edit: It only flashes twice if I have charger connected. Nothing happens if it's disconnected from charger.
PC does not recognize tf300.
I have no warranty.
Please help me. Thank you!
Aqueouss said:
1. I dropped the tablet from approximately 50cm above a hard surface.
2. Initially, I thought it was no big deal, so I proceed to try turning it on.
3. Something was odd; the tablet did not boot at all. It's NOT stuck on Asus logo. All I can see was black screen, completely unresponsive.
4. So I tried to hold power for 30sec, reset, hold reset for 30sec... nothing worked. :crying:
5. I figured, 'something must have gone wrong with the hardware when it dropped'.
6. Thus, I opened the tablet & carefully tried to find out what went wrong. (And I really hope I didn't break it even more in the process...)
7. And here I am stuck with no more idea.
WHAT I FOUND OUT:
LED indicator flashes twice when I press power or when I connect charger. Edit: It only flashes twice if I have charger connected. Nothing happens if it's disconnected from charger.
PC does not recognize tf300.
I have no warranty.
Please help me. Thank you!
Click to expand...
Click to collapse
Not much to go from, but it sounds like the battery is disconnected.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
elesbb said:
Not much to go from, but it sounds like the battery is disconnected.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
Thank you. I thought about that, too. But I cannot do anything because I have no idea which connector is which...
Can you anybody tell me where the disconnection might be? (location of battery related port?)
Aqueouss said:
Thank you. I thought about that, too. But I cannot do anything because I have no idea which connector is which...
Can you anybody tell me where the disconnection might be? (location of battery related port?)
Click to expand...
Click to collapse
Here is a couple of things you can do, it already does not work so what the hell, it can't get any worse. Drink two shots of Grey Goose and check out these links.
http://www.ifixit.com/Guide/Disassembling+Asus+tf300+Tablet/11794/1
http://www.youtube.com/watch?v=3_JRLd7lPv8
Good Luck!!
Erik
ricco333 said:
Here is a couple of things you can do, it already does not work so what the hell, it can't get any worse. Drink two shots of Grey Goose and check out these links.
Good Luck!!
Erik
Click to expand...
Click to collapse
Thank you, I fixed it!
I simply disconnected the battery connector and reconnected it, and everything magically started working again :victory:
I seem to have the same issue
elesbb said:
Not much to go from, but it sounds like the battery is disconnected.
Click to expand...
Click to collapse
ricco333 said:
Here is a couple of things you can do, it already does not work so what the hell, it can't get any worse. Drink two shots of Grey Goose and check out these links.
links removed
Good Luck!!
Erik
Click to expand...
Click to collapse
Aqueouss said:
Thank you, I fixed it!
I simply disconnected the battery connector and reconnected it, and everything magically started working again :victory:
Click to expand...
Click to collapse
Hi guys, I am having a similar problem. My device won't turn on unless the charger is connected. The battery display says 94% but if I unplug it, it immediately shuts off. It is like using a laptop with no battery connected, being powered by the charger only. I think it might be the same case as the OP here?
Well, looking at the photo tutorial and the video, I am still unsure about the exact location of the battery connector. Could you point it out more clearly for me? My tablet is out of warranty and I'd like to give it a shot at DIY, but taking the least possible risks.
Thanks!!
rmvieira said:
Hi guys, I am having a similar problem. My device won't turn on unless the charger is connected. The battery display says 94% but if I unplug it, it immediately shuts off. It is like using a laptop with no battery connected, being powered by the charger only. I think it might be the same case as the OP here?
Well, looking at the photo tutorial and the video, I am still unsure about the exact location of the battery connector. Could you point it out more clearly for me? My tablet is out of warranty and I'd like to give it a shot at DIY, but taking the least possible risks.
Thanks!!
Click to expand...
Click to collapse
It's located underneath the copper shield. You need to lift it off to see. The connector is visible in plain sight. Just follow the wires coming out of the battery. But if you're still under warranty and don't want to break the seal, you can resort to Asus customer service.
graphdarnell said:
It's located underneath the copper shield. You need to lift it off to see. The connector is visible in plain sight. Just follow the wires coming out of the battery. But if you're still under warranty and don't want to break the seal, you can resort to Asus customer service.
Click to expand...
Click to collapse
Thanks, I will take a look at it tonight as it is just outside the warranty period
Hopefully this will solve the problem. I will post back when I try.
graphdarnell said:
It's located underneath the copper shield. You need to lift it off to see. The connector is visible in plain sight. Just follow the wires coming out of the battery. But if you're still under warranty and don't want to break the seal, you can resort to Asus customer service.
Click to expand...
Click to collapse
Well I tried disconnecting and re-connecting the battery connector, but it didn't work. To make things worth, the touch screen is no longer working. I am getting desperate... Can you point me in the right direction for, at least, getting the screen to work again?
rmvieira said:
Well I tried disconnecting and re-connecting the battery connector, but it didn't work. To make things worth, the touch screen is no longer working. I am getting desperate... Can you point me in the right direction for, at least, getting the screen to work again?
Click to expand...
Click to collapse
Well, don't panic just yet. Try to remember if you'd done anything (flashing, loading or playing around with software) or anything had happened (tab drop etc...) before the tab started acting up. AFAIK, the TS board doesn't fail that often, but is fragile and thus prone to physical damage, especially the connectors and cables. The least movement in the wrong direction would wreck it. Pushing the cables in at the wrong angle would bend the pins beyond repair, to give you an idea. And you should've disconnected the battery or turned the service mode switch off before even touching anything.
At this point, my guess is either the battery is dead (not charging)*, or some weird software is screwing up the reading. Apparently, the main circuitry is intact since you can turn the tab on with the charger attached. If you can access recovery, and assuming you have CWM (TWRP requires touch), you can try wiping the battery stats.
Regarding the touch screen, there are a few possibilities. Check the surface of the mainboard if there's anything that's burned. Check the cables to make sure you did not displace any of them while pulling or pushing the battery connector. If you reconnect the cable or boards make they are seated correctly. Don't pull on the amber ribbons coming out of the digitizer. Last time I checked, the green part pasted to the face of the touchscreen can detach with the force you use to peel a protective screen off your tab. I kid you not. Above all, do not force a cable in, do not snap them in. They should slide in easy if you do it at the right angle. If nothing is damaged, I wouldn't worry too much about it now.
If you have access to a keyboard, you can go into the /etc/firmware/touch/ folder to see what's in there. This only shows the correct info if you're on stock rom. Then note the model of the touchscreen printed on the white sticker on the ribbons.
Again, turn the service switch off first.
* not charging could be caused by the battery itself or the chip controlling it on the mainboard. But we want to examine the obvious first.
wow this trend really old.
...just rediscovered my old asus transformer n upgraded it android 7 and gave it to my niece...
lonq story short she dropped it. and now the device dead. I opened it and reconnected the battery and still the screen looks dead.
when I connect it to the laptop, windows detects it and even shows it's charging
... did I miss something or? everything looked connected when I opened it
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Black screen on a rooted phone. question

I have been running MOAR rom for a few days. this morning i tried to open it and the screen was black. it is working underneith it . i can answer phonecalls, i started s-voice with 2 taps on the home button and it fired up. the only thing is the screen is black.
I talked to verizon and they are sending me a replacement. my question is do i have to odin it back to stock to return it? any input would be great. also how would i get into odin mode? what is the easiest way from the command prompt?
this sucks
+!
I just had the same thing happen overnight. The power comes on and the screen is responsive to touch, it's just completely blank. I can't figure out how to get download mode to start so I can run Odin back to stick.
Normally yes, you should do this. Are you both sure it's not just the rom itself? I know AOSP roms are having some instability issues related to the Linux 3.4 kernel. Does your display turn on after a reboot or removing the battery several times? It's highly unusual this exact same thing issue would happen to two people unless it was a kernel glitch or too much undervolting.
(From a powered off state) Download mode: power button, home and volume down. Idk if you weren't sure how to boot into download mode or if it's just not working.
Sent from my SCH-I535 using xda app-developers app
Running MROM build:20130423.
I get nothing on the screen at all. I pulled the battery (couldn't see where to touch the screen for shutdown to work), and I've tried both ways so far. I tried just powering it on again, and it seems to power up just fine .. with nothing visible. It vibrates when I tap the screen, the leds are on, etc. Just a completely black screen.
I tried to get into Download mode as well. Pulled the battery (BTW, the battery had a full overnight charge. When the phone is plugged in, the LED is green) and did the Vol-down, Home, Power combo; but I can never see anything on the screen to know when the triangle appears. I've tried guessing several times by pressing the Vol-up button at various intervals after doing the download mode start combo. It vibrates to tell me the power has started, but nothing visual at all.
Still absolutely nothing on the display.
---------- Post added at 12:44 PM ---------- Previous post was at 12:26 PM ----------
So the real question is, if I'm reading the OP correctly, is how do we get the phone back to stock without any sort of visual assistance on the phone itself?
kidhudi, correct me if you are looking for something different. If so, I'll start my own thread.
How long are you holding that button combo for download mode? Also, try holding home and volume down then pressing the power button. And what about booting into recovery? Any luck there?
Sent from my SCH-I535 using xda app-developers app
OK . the screen started working , kinda. the whole right side is solid purple. i was able to boot into odin mode and odined back to stock.
rebooted and the screen is still jacked up but at least it is readable. my replacement will be here monday.
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SlimSnoopOS said:
How long are you holding that button combo for download mode? Also, try holding home and volume down then pressing the power button. And what about booting into recovery? Any luck there?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I've tried holding down the key combo for just a second or two (before the initial power-up buzz), just after the initial power-up buzz, and several seconds after the initial power buzz, even to the point of it buzzing a second time. I've tried it a bunch of different ways. No luck. It still feels like it's powering on, I just can't see anything.
I've also tried to get into recovery several times, still with no display.
I've got a feeling I'm screwed. If that's the case, what's the likelihood of still being able to do a warranty replacement? Will VZW techs be able to get in and see that I've customized the phone (unlocked bootloader, custom ROM, etc.)?
dude volume down power and home.. after press volume up then you should be in odin mode
kidhudi said:
OK . the screen started working , kinda. the whole right side is solid purple. i was able to boot into odin mode and odined back to stock.
rebooted and the screen is still jacked up but at least it is readable. my replacement will be here monday.
Click to expand...
Click to collapse
Great news! I hope to get to that point soon.
Is the rest of your screen looking really grainy? Mine did that last night before I let it just sit overnight. The graininess was to the point where I could barely make out a few things on the screen, but nothing else.
---------- Post added at 12:59 PM ---------- Previous post was at 12:56 PM ----------
kidhudi said:
dude volume down power and home.. after press volume up then you should be in odin mode
Click to expand...
Click to collapse
Yeah, I've done that hundreds of times with other phones (Yes, I'm a flashoholic), and a bunch of times with the GS3. I'll try it again and see if it shows up in Odin on my PC. I still can't see anything on the phone, regardless of what mode I try to boot to.
tsgeek said:
I've tried holding down the key combo for just a second or two (before the initial power-up buzz), just after the initial power-up buzz, and several seconds after the initial power buzz, even to the point of it buzzing a second time. I've tried it a bunch of different ways. No luck. It still feels like it's powering on, I just can't see anything.
I've also tried to get into recovery several times, still with no display.
I've got a feeling I'm screwed. If that's the case, what's the likelihood of still being able to do a warranty replacement? Will VZW techs be able to get in and see that I've customized the phone (unlocked bootloader, custom ROM, etc.)?
Click to expand...
Click to collapse
Hold it for about twenty to thirty seconds. It's finicky and sometimes even takes a few attempts. You very well might be screwed, like I said something like this ordinarily shouldn't happen on the same rom unless it was user caused with voltages. Has anyone else mentioned similar issues on that rom thread?
If Verizon could recover it, sure it's always possible especially since we aren't exactly sure what happened in the first place. Personally, I'm of the mindset that Verizon thinks something is up with returned devices having the same issues lol Will they care? I doubt it.
Sent from my SCH-I535 using xda app-developers app
yes what you see is what i see. the whole bottom right is still BLACK.. the right is purple. and the rest is a purple haze. i just kept pulling the battery and restarting.. also i pulled the battery for like an hour to let things that hold voltage simmer down. good luck bro we are all with you.
Well, I got nothing. VZW says that, since there is a crack on the screen (from 8 months ago), they cannot do a warranty replacement.
At least I had an old Blackberry 8830 to transfer the account, so I can keep my unlimited data plan. I hope the thing still powers up!
tsgeek said:
Well, I got nothing. VZW says that, since there is a crack on the screen (from 8 months ago), they cannot do a warranty replacement.
At least I had an old Blackberry 8830 to transfer the account, so I can keep my unlimited data plan. I hope the thing still powers up!
Click to expand...
Click to collapse
Wow. That's absolutely sucks. Maybe you can sell your GSIII for parts and buy a used GS4 in two months?
Sent from my SCH-I535 using xda app-developers app
SlimSnoopOS said:
Wow. That's absolutely sucks. Maybe you can sell your GSIII for parts and buy a used GS4 in two months?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Thanks. That's my thought. Of course, I'd have the buy the GS4 retail, since I don't want to lose my unlimited data.
I may just find a replacement on eBay. Maybe a Rezound? Can't spend too much.
tsgeek said:
Thanks. That's my thought. Of course, I'd have the buy the GS4 retail, since I don't want to lose my unlimited data.
I may just find a replacement on eBay. Maybe a Rezound? Can't spend too much.
Click to expand...
Click to collapse
Should be a good replacement, either that or see how low the RAZR M or GNex are running for.
Sent from my SCH-I535 using xda app-developers app
tsgeek said:
Well, I got nothing. VZW says that, since there is a crack on the screen (from 8 months ago), they cannot do a warranty replacement.
At least I had an old Blackberry 8830 to transfer the account, so I can keep my unlimited data plan. I hope the thing still powers up!
Click to expand...
Click to collapse
sorry to hear bro they told me if there is damage it would cost me 299 bucks. i do have a little chip in the bezzel around the size of a small ant and the same shape too. i am debating on trying to paint it with nail polish or something but it is probably not the best idea. . i am going to see if they make a stink. if so i will mail the replacement back and close my VZ account for good.
kidhudi said:
sorry to hear bro they told me if there is damage it would cost me 299 bucks. i do have a little chip in the bezzel around the size of a small ant and the same shape too. i am debating on trying to paint it with nail polish or something but it is probably not the best idea. . i am going to see if they make a stink. if so i will mail the replacement back and close my VZ account for good.
Click to expand...
Click to collapse
The "best" they could do for me was $419 for a refurb. No thanks.
Thanks for the moral support guys!
kidhudi said:
sorry to hear bro they told me if there is damage it would cost me 299 bucks. i do have a little chip in the bezzel around the size of a small ant and the same shape too. i am debating on trying to paint it with nail polish or something but it is probably not the best idea. . i am going to see if they make a stink. if so i will mail the replacement back and close my VZ account for good.
Click to expand...
Click to collapse
edit I would try it on both of yalls phones.
It might not work but I would tighten all the screws under the back cover just to see if there is a loose contact or ground. It doesn't cost and only takes a few as seconds.
Cruzin the Galaxy SIII via SynergyRom/Anthrax kernels
bbolton_98 said:
edit I would try it on both of yalls phones.
It might not work but I would tighten all the screws under the back cover just to see if there is a loose contact or ground. It doesn't cost and only takes a few as seconds.
Cruzin the Galaxy SIII via SynergyRom/Anthrax kernels
Click to expand...
Click to collapse
Thanks for the tip. didn't help though still in the same boat. It probably is a loose connection internally. the screen get worse the longer it has the battery in it.
PS.. i should know this but if I odin back to stock do i still have to worry about the trip (flash) counter?
Same Problem
Last night the screen stopped coming on but all of the lights still work. Does anyone have an idea of how to unroot the phone without the screen coming on? (I have tried putting it in Odin mode)

My phone is haunted?

Hello all, I want to apologize ahead of time for the long post.
I recently lurked some threads to get my Honor 8 (L04 version) rooted. After 2 days of stress, near bricks and some tears I finally got set up,unlocked bootloader TWRP, Magisk root etc.
Now, I don't think this is related to that process but I happened to get a text message and when I turned on my screen, the lockscreen was "glitched" my wallpaper was the default one and half the screen was black like a dialog box should be there, kind of where the unlock pin numbers would take up space, except solid black. Then I picked up my phone and it worked fine.
Here is the thing, I have NFC off (by choice not because it broke during unlocking) but my phone was resting on top of a spare phone I use for music only when I go to the gym/running. The other phone is a BLU NEO X MINI. After some trial and error I think I know what is going on but not sure why.
If my phone is pressed up against that BLU phone and I shift it around my Honor 8 wakes up to the lockscreen. Sometimes my normal lockscreen sometimes the weird one that is glitched out. It doesn't do it if the phones are facing each other though screen to screen. I then tried with a very old EVO 3D I had and it doesnt do it either, and with an iPhone 4 and 5, also didn't cause it.
I 'm fairly certain the BLU does not have NFC but something is definitely weird. Any info would help.
myphoneishaunted said:
Hello all, I want to apologize ahead of time for the long post.
I recently lurked some threads to get my Honor 8 (L04 version) rooted. After 2 days of stress, near bricks and some tears I finally got set up,unlocked bootloader TWRP, Magisk root etc.
Now, I don't think this is related to that process but I happened to get a text message and when I turned on my screen, the lockscreen was "glitched" my wallpaper was the default one and half the screen was black like a dialog box should be there, kind of where the unlock pin numbers would take up space, except solid black. Then I picked up my phone and it worked fine.
Here is the thing, I have NFC off (by choice not because it broke during unlocking) but my phone was resting on top of a spare phone I use for music only when I go to the gym/running. The other phone is a BLU NEO X MINI. After some trial and error I think I know what is going on but not sure why.
If my phone is pressed up against that BLU phone and I shift it around my Honor 8 wakes up to the lockscreen. Sometimes my normal lockscreen sometimes the weird one that is glitched out. It doesn't do it if the phones are facing each other though screen to screen. I then tried with a very old EVO 3D I had and it doesnt do it either, and with an iPhone 4 and 5, also didn't cause it.
I 'm fairly certain the BLU does not have NFC but something is definitely weird. Any info would help.
Click to expand...
Click to collapse
If u have the time I'll recommend u to wipe ur phone and restore to stock for maybe a day before rooting again. The last time I tried rooting even my phone acted up, worse than urs in fact, I lost NFC and the firmware was corrupt so I didn't have WiFi working and I didn't have a keyboard.....
Sent from my Honor 8 using XDA Labs
Better to rollback once or reset once.
That's weird, try a factory reset
ayush rao said:
If u have the time I'll recommend u to wipe ur phone and restore to stock for maybe a day before rooting again. The last time I tried rooting even my phone acted up, worse than urs in fact, I lost NFC and the firmware was corrupt so I didn't have WiFi working and I didn't have a keyboard.....
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
venugopalu007 said:
Better to rollback once or reset once.
Click to expand...
Click to collapse
PalakMi said:
That's weird, try a factory reset
Click to expand...
Click to collapse
Thank you for the replies. I believe I know what is causing it after some trial and error. I grabbed some rfid/nfc capable cards to see if it would trigger it and it didn't. So I started wondering what might cause it, I turned off the BLU phone completely then pressed it against my Honor 8 while it was on, and it locked the screen. I then wondered what if it was a magnetic thing, and googled for some answers and found another thread here about the smart cover causing an issue, that actually had a picture of what my screen looks like.
https://forum.xda-developers.com/honor-8/help/honor-smart-cover-issue-t3615604
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So at this point I believe it was the magnetic sensor for a smart cover on the Honor 8 just happens to be triggered by the BLU phone specifically, maybe the BLU has a magnet at the very front of the phone since even turning it back to back doesn't trigger it. Maybe others can try to experiment and reproduce the same result. For now I am just going to avoid magnets!
better to aviod bro , good job to find the solution yourself
myphoneishaunted said:
Thank you for the replies. I believe I know what is causing it after some trial and error. I grabbed some rfid/nfc capable cards to see if it would trigger it and it didn't. So I started wondering what might cause it, I turned off the BLU phone completely then pressed it against my Honor 8 while it was on, and it locked the screen. I then wondered what if it was a magnetic thing, and googled for some answers and found another thread here about the smart cover causing an issue, that actually had a picture of what my screen looks like.
https://forum.xda-developers.com/honor-8/help/honor-smart-cover-issue-t3615604
So at this point I believe it was the magnetic sensor for a smart cover on the Honor 8 just happens to be triggered by the BLU phone specifically, maybe the BLU has a magnet at the very front of the phone since even turning it back to back doesn't trigger it. Maybe others can try to experiment and reproduce the same result. For now I am just going to avoid magnets!
Click to expand...
Click to collapse
Yea it has happened to me before as well I recollect. It was in my Mom's bag and when I took it out the screen was the same but it fixed itself after turning off the screen once.
Sent from my Honor 8 using XDA Labs
Well, that explains it all
(screenshot smart cover stuck fix k(nightmode')
https://pasteboard.co/GFc4tD3.jpg
)
Hi,
here my*"FIFTH HONOR 8" (see screen)
I had a problem with a bug overnight when the phone was sleeping, lol gotta wonder...
The morning it was locked on mode "smart cover" overnight (maybe humidity... like I give a F) never activated anything from smart assistance... thanks anyways.
As in the screenshot I...* did try a DIY fix late in the night %) (I mean that last fix after a week of softer tryout) . too bad having no warranty...
https://pasteboard.co/GFc4tD3.jpg
(Joke fix)
BTW pics taken with my 6th honorf
On another note you could try a factory reset via SD card or computer adb .. I couldn't personally. Computer smasher and "proprietary open source" didn't save the day but who care I can always repair my screen with fake yellow tint glass.
And another one .. screen surviving later on :
https://pasteboard.co/GFcKiIo.jpg (edit: just realized, the stuck smart cover is gone!!!)

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