Today while in the car my GF plugged her phone into the cig charger and it said it was charging. After she unplugged it the battery still showed it was charging.. So I factory reset it and wiped dalvik cache. That did nothing. The phone boots up showing that its plugged into USB and debugging is active. So I did a full wipe and reflashed the ROM (Royal Glacier v1.2). Still having the same results. After checking the uptime I also noticed uptime and awake time are the same so the phone isnt sleeping when the screen turns off. Anyone have the slightest clue wtf happened? I thought the ROM may have just glitched but the fact that its still there after a full wipe and reflash is making me worry. Any help would be appreciated!
regP said:
Today while in the car my GF plugged her phone into the cig charger and it said it was charging. After she unplugged it the battery still showed it was charging.. So I factory reset it and wiped dalvik cache. That did nothing. The phone boots up showing that its plugged into USB and debugging is active. So I did a full wipe and reflashed the ROM (Royal Glacier v1.2). Still having the same results. After checking the uptime I also noticed uptime and awake time are the same so the phone isnt sleeping when the screen turns off. Anyone have the slightest clue wtf happened? I thought the ROM may have just glitched but the fact that its still there after a full wipe and reflash is making me worry. Any help would be appreciated!
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Click to collapse
This is a hardware defect, it's nothing a flash can really fix, I had this issue way back on my G1 sometimes. I would call Tmo to request a replacement, the charger is confusing the phone so there's no much you can do now.
Figured.. Ok thanks for the fast reply!
Related
I
I had a problem with my phone, it kept on hanging so I tried to wipe the data of it the problem is when i wipped the data it froze again i pulled out the battery now the phone does not want to turn on, just black screen and does not charge using usb or wall charger. Is my phone still going to work or this is now a paper weight?
Sounds like a bad eMMC chip to me. If so, it won't work and invoking you're warranty is the way to go.
Plug the phone to a charger and just leave it for an hour even if it doesn't indicate its charging then try switching it on. If that doesn't work take it to the HTC office and complain.
If you can detailed info on how this happened to your phone here we could help but info you gave so far ain't enough
I've searched the forums and have not seen anything quite like my problem, so if I missed an important thread, I'm sorry.
Over the weekend, I plugged my Captivate (using a stock battery) into the official Samsung charger and overnight my roommate semi-dislodged the charger. When I woke up and grabbed my phone it only registered a few hours of charging yet still had almost full battery. Upon rebooting the phone, I was sent into a bootloop. Not at the ROM, not at the Kernel, not even at the bootloader. It goes so far as to show the white loading ring at the center of the screen which never moves. At one point, a thin pink line appears halfway through the screen as it shuts down and reboots, never making it any farther. If I plug the phone in, it will boot normally though it does not accurately report battery levels or charging.
Other oddities: after 5 minutes of a phone call, the phone hard crashes. Not FC's, but just goes black. Upon a reboot, I get stuck into the same boot loop. If I plug the phone into the wall charger without a battery, it will go into the turned-off charging animation and show a 100% charged battery. Furthermore, my other roommate has a brand new i9000 so I tried that battery (again, stock Samsung) and it continues in the same bootloop. I have tried flashing other ROMS and going back to stock, but that does not seem to help.
Other info: I was running OneCosmic's ICS 3.1 with no overclock and light undervolting at the time. It was perfectly stable for the few days until the charger dislodged. I am also out of warranty and am not eligible for a hardware upgrade so repairing my Captivate would be ideal. I also have a usb jig if that is of any use to this scenario.
Has anyone experienced anything remotely like this? If not, what debugging steps should I attempt?
What I would suggest is using one of the ODIN one clicks and flash back to stock
Sent from my SGH-I897 using xda premium
I've flashed back to Rogers 2.2 stock. Doesn't help. It actually made it harder for me to get the phone started though I have yet to make a phone call from it.
Have you had the phone for less than a year? if so call at&t(or rogers) and they'll replace it for you.
then try factory reset
then try using odin or rom manager to flash back to stock
When all else fails, flash to cm7. that will completely wipe everything and start from scratch.
if that STILL dost work.... than you can be sure that its a hardware problem :/ theres nothing you can do except replace and sell for for parts.. sorry
You may want to try clearing the battery stats. Something in there may be telling the phone that the battery is completely dead and it shuts the phone down in the middle of the boot. Just a guess, though.
It sounds to me like the phone might have gotten confused aobut how much battery life it actually has. You might also try getting it loaded up and then letting it drain the battery completely down. Reset the stats and then fully recharge the phone.
Skoffer said:
You may want to try clearing the battery stats. Something in there may be telling the phone that the battery is completely dead and it shuts the phone down in the middle of the boot. Just a guess, though.
It sounds to me like the phone might have gotten confused aobut how much battery life it actually has. You might also try getting it loaded up and then letting it drain the battery completely down. Reset the stats and then fully recharge the phone.
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Click to collapse
I have exactly the same problem, I did the reset of the battery stats and still not working.
Did you solve the problem?
thanks
Martin
Thanks to everyone for their suggestions, however, no amount of battery calibration could get it to work. Furthermore, a bad flash has made the situation even worse. Now Im bootlooping even when plugged in and when unplugged my jig is of no help. I have declared my Captivate dead.
Best of luck toominds, if you get it to work, let me know. I'd love to have a spare phone sitting around.
I got my phone on friday and at 1st it seemed like it was charging really slow . I plugged it in last night i had around 20% woke up this morning at about 35% . Im my battery usage it shows charging but pretty much a stright line. Right after i took it off the charger to leave it just starts rebooting over and over. Im using slim kat so i figured it was a rom issue so i restored my nandroid to the stock back up but the issue is still there. Now when the phone reboots and my lockscreen comes up its non responsize then it just reboots again.Im not sure whats going on or if its a known issue
bump
i hate to keep bumping but im at a lost and now its not even booting or charging
I take it you tried a different charger and/or cable?
DroidDavi said:
I got my phone on friday and at 1st it seemed like it was charging really slow . I plugged it in last night i had around 20% woke up this morning at about 35% . Im my battery usage it shows charging but pretty much a stright line. Right after i took it off the charger to leave it just starts rebooting over and over. Im using slim kat so i figured it was a rom issue so i restored my nandroid to the stock back up but the issue is still there. Now when the phone reboots and my lockscreen comes up its non responsize then it just reboots again.Im not sure whats going on or if its a known issue
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Click to collapse
Flash a factory image in fastboot and if the issue persists you might want to return the phone as its probably faulty. Btw did you use the default charger and cable?
i used the stock one then switched to my amzon cable (6ft) but i used the same power brick it came with . My only issue now is its not charging or coming on
flashed factory img and locked bootloader so its 100% stock and im still getting the same issue its booting then when i get to the loack screen it just loops on the phone with google cs now this lady asking me questions about my sim card and not sure she knows anything about the phone
DroidDavi said:
flashed factory img and locked bootloader so its 100% stock and im still getting the same issue its booting then when i get to the loack screen it just loops on the phone with google cs now this lady asking me questions about my sim card and not sure she knows anything about the phone
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Click to collapse
Try to go into recovery and data factory reset and clear the caches. Maybe that helps. Or do a data factory reset in settings/backup and restore/data factory reset.
DroidDavi said:
flashed factory img and locked bootloader so its 100% stock and im still getting the same issue its booting then when i get to the loack screen it just loops on the phone with google cs now this lady asking me questions about my sim card and not sure she knows anything about the phone
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Click to collapse
No offense, but if you've reset to the stock rom and everything else is stock...why wasn't the first call you made to Google? There's obviously something wrong with the device if it won't charge or turn on.
Going to sleep I put my phone on the charger. When I woke up it was boot looping and damn hot even to hold. I managed to turn it off, went to recovery and cleared cache and dalvik cache - after that it booted normaly (it seems). During all night (~7h) it managed to charge only up to ~45%.
The problem that I have now:
when the charger is connected screen keeps locking up and unlocking rapidly - there is nothing I can do.
I am using latest LiquidSmooth rom.
Any ideas what the hell is happening?
Edit: setting "stay awake" in developer options helped to solve the issue with rapidly locking up and unlocking while charging. Still it's a mistery what has happened
svaike said:
Going to sleep I put my phone on the charger. When I woke up it was boot looping and damn hot even to hold. I managed to turn it off, went to recovery and cleared cache and dalvik cache - after that it booted normaly (it seems). During all night (~7h) it managed to charge only up to ~45%.
The problem that I have now:
when the charger is connected screen keeps locking up and unlocking rapidly - there is nothing I can do.
I am using latest LiquidSmooth rom.
Any ideas what the hell is happening?
Edit: setting "stay awake" in developer options helped to solve the issue with rapidly locking up and unlocking while charging. Still it's a mistery what has happened
Click to expand...
Click to collapse
probably an app running on the background or use the batterystats app and it will tell you which app has been draining the battery
You enabled battery animations, atm it causes that issue like it says in the op of liquidsmooth
It wasn't the TYLT wireless charger was it? I know some people were having problems with it where it would heat up immensely.
Hi All, my wifes s6 (using xtrestolite rom) has stopped taking a charge. Im trying to figure out what the issue is. Unfortunately im travelling for the next month so have limited trouble shooting options.
Background
- wife has been complaining that her phone battery dies quickly. I kind of dimissed her assuming it was in her head. she said it loses 10percent in standby mode in 1hr roughly. Shes been complaining about this for a week.
- yesterday at the airport her battery was at 12% and when we plugged it in to charge it wouldnt take a charge. Bolt icon did not come up and still said "connect charger" on the screen. Normally when connected the red Led comes on, but now it doesnt.
-our normal chsrging method is using and aukey 3port charger as fast charging mode.
Troubleshooting/diagnosis
- i have an s6 as well so i tested all the cables and chargers on my phone and it works. We even had the official samsung charger and cable but same issue.
- after the phone was completely dead, if you plug in the charging cable the charging bolt icon comes on for a few sec, the top left says "kernel is on seandroid enforcing" for a sec and then everything goes blank. Red charging led doesnt come on. So it seems like it detects the cable but wont charge enough to boot up.
- i was able to boot into twrp recovery but where its supposed to have a battery level its completely blank. Originally i was able to do this without any canles but then it wouldnt. My guess is that i orginally had a bit of juice and then it was completely dead.
-after leaving it plugged in for a sec, im able to turn it on where it boots and i can see it says 0% battery. It stays on for 5sec before turning off itself.
- i also tried plugging it into laptop, but laptop does not detect it. The phone does detect the power though and does the same as above but this time bolt charging icon stayes on for 1-2min before going off and seeing the "kernel is on seandroid icon". Once the seanadroid goes away nothing seems to happen. After doing this i was able to turn it on and it showed 1%. I thought this was promising but after trying this a few times ive never been able to get to 1percent again.
- with the brief charge thst i guess its getting, i was able to go i to twrp recovery and do a factory reset. This was with cable plugged in the whole time. Without cable in i dont think it would complete the action.
That about summarizes whats happened.
Ive concluded the following:
- charger and cables are ok and not the issue
- it is not the charging port since the phone does seem to be getting some juice bacause charging icon comes on for 2sec whenever cable is plugged in.
- its not a software/app issue since it wont charge even in recovery mode. Also factory reset was done and no luck.
My best guess is that the battery can only hold a 0-1% charge which is enough to register it being plugged in but not enough to do anything else. But if everything else is ok shouldnt it work when if the cable is just left in. This makes me think theres something else going on.
Any suggestions or theories would be much appreciated trying to decide if i should pay to get battery replaced.
Sorry for the long post. Figured it is best to give all info.
Thanks in advance!
Update June 3:
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge.
Seems like a dead battery.
Sent from my SM-G920F using XDA-Developers mobile app
Battery.
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge
Bump.
Went to the phone store and they said its probably not the battery but the ic chip for charging? This will cost 150, but doesnt include the screen if they break it...
Does this make sense since i can charge in recovery.
Thanks. Any direction or input is much appreciated.
Go on the local store and change your battery (if isn't in warranty)
Hi all, just wanted to update the post that the issue is semi-fixed.
I brought it into a repair shop who offered to diagnose the problem for free before paying to replace the battery.
He told me there was nothing wrong with it and not sure what my issue was. Plugs in the charger and lo and behold it was charging. He said he didnt do anytning to it except blow some compressed air on the port.
Im guessing the comporessed air cleaned out a short? So now it charges properly.
The issue remaining is that the pc doesnt detect the phone. It shows as charging on the phone but no conmection. Tried to install the latest samung driver (1.5.4xxx?) but no luck. On occation sometimes it says "usb port has malfunctioned" but other times nothing.
My s6 does actually connect, so definitely my wife's s6 itself and not comp. Im tempted to buy some comlressed air and give it ankther blow, but dont want to risk messing it up again. im pretty happy that it at least charges up.
Hope this helps others that might have similar issue.