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can the screen be cracked easily?

ordered mine last week with free super saver from amazon, today it just shipped , estimated delivery date is this saturday, so i'm waiting for it and so excited.
but i just read some reviews on amazon and i see people are complaining about the screen, they say their screen can be cracked easily and only cracks after one or two months, this make me worry a lot because after one month you can't return it, then i google tf300 cracked screen (if you just type "tf300 cr" you'll see google suggestion "tf300 cracked screen" which means there's a lot of cracked screens) and i saw a lot of threads about this, so is the screen really easy to get broken? did they get defective items or is this because of asus design?
some people even said in the first month it was working properly but on the 31st day (which is 1 day after the return period passed) the screen cracked when they hold the tablet.
so what do you guys think about this? how long have you used your tablet? and is it working ok?

yes ..I've noticed that the tf300 screen cracks easily....a friend of mine cracked her tf 300 screen by a light drop and had to get it replaced for approx 400 $ ....drops are not covered under warranty ...so I am gonna be real careful with mine ...

Yeah I would be carefull with it. Buy a screen protector, wont protect the screen that much but its something. Its not exactly gorilla glass.

kjplasma said:
yes ..I've noticed that the tf300 screen cracks easily....a friend of mine cracked her tf 300 screen by a light drop and had to get it replaced for approx 400 $ ....drops are not covered under warranty ...so I am gonna be real careful with mine ...
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That's the price for the tablet itself, she should've bought a new one instead of replacing it
Rompf said:
Yeah I would be carefull with it. Buy a screen protector, wont protect the screen that much but its something. Its not exactly gorilla glass.
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I know it's not gorilla glass but i think it shouldn't be cracked so easy, a reviewer on amazon said it cracked because he hold the tablet on the right side by one hand,
Do you guys use any protective case and which one?

The TF300 does flex easily so we should be handling it carefully.
It would be great if you can get protective case or sleeve for the tablet. I cannot get any protective case or sleeve for TF300 in my country as the tablet is not yet available locally so I just use a netbook sleeve (bag) that fits TF300 when I commute.

The back plate also is easily removable (without voiding the warrante, as long as you don't lift up the stuff *under* the back plate).
I've heard talk of getting some stronger and nicer back plates made. Mine is currently rocking a custom milled aluminum plate which I made at a machine shop with the original as a template. Makes it quite a bit sturdier, and not too much heavier.
Perhaps some time soon, when they've been out a bit longer, some manufacturer will step up and start selling something similar.
Until then, I'd look around for a sleeve or soft-case to protect it from bumps and whatnot, and just be careful not to drop it. Treat it like an expensive, fragile laptop. (Which is what it amounts to in the end anyway, hehe.)
If you have any more questions and you can't find the answer here on the board, feel free to PM me about the TF300. I'm working semi-independently on several projects concerning it at once.
Dave
EDIT: I hold my tablet by one /edge/ all the time and I've never had any structure problems even before the back plate mod. So you should be fine as long as you don't drop it or something.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

kjplasma said:
yes ..I've noticed that the tf300 screen cracks easily....a friend of mine cracked her tf 300 screen by a light drop and had to get it replaced for approx 400 $ ....drops are not covered under warranty ...so I am gonna be real careful with mine ...
Click to expand...
Click to collapse
Im in the uk and bought mine from currys and i pay £7 amont for 10th months and im covered for every thing for 2 years i can even walk into currys and put it on the counter and smash it with a hammer in front of them and they have to give me a new one lol
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

robgee789 said:
Im in the uk and bought mine from currys and i pay £7 amont for 10th months and im covered for every thing for 2 years i can even walk into currys and put it on the counter and smash it with a hammer in front of them and they have to give me a new one lol
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
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What? Only £7? , is there "something" like that in the US?
But how does that work, here i'd need to pay a lot for squaretrade warranty, i've heard their services are very good

I think the person who held it in 1 hand and it broke lied.
I tossed my cellphone at it and there isn't even a scratch...

adrhodes said:
...
I tossed my cellphone at it and there isn't even a scratch...
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Actually giggled to myself here at work reading that!
Anyway, yeah I've just picked up one of these 3 days ago, and so far so good. Sometimes carry it around holding it from the side with one hand.
There is a tiny little wiggly line under the screen though, and not sure if it a bit of dust, or a really small crack. :/ Unless I really focus on it though, don't really notice it so. Not sure whether should take it back for a new one or not. Seems a bit of an insignificant reason really...

nooktablet said:
What? Only £7? , is there "something" like that in the US?
But how does that work, here i'd need to pay a lot for squaretrade warranty, i've heard their services are very good
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Yep £7 a month and it covers everything, and with 4 kids I thought it was a great deal, and It covers the dock too
Sent from my GT-I9100 using Tapatalk 2

CodeLion said:
The back plate also is easily removable (without voiding the warrante, as long as you don't lift up the stuff *under* the back plate).
I've heard talk of getting some stronger and nicer back plates made. Mine is currently rocking a custom milled aluminum plate which I made at a machine shop with the original as a template. Makes it quite a bit sturdier, and not too much heavier.
Perhaps some time soon, when they've been out a bit longer, some manufacturer will step up and start selling something similar.
Until then, I'd look around for a sleeve or soft-case to protect it from bumps and whatnot, and just be careful not to drop it. Treat it like an expensive, fragile laptop. (Which is what it amounts to in the end anyway, hehe.)
If you have any more questions and you can't find the answer here on the board, feel free to PM me about the TF300. I'm working semi-independently on several projects concerning it at once.
Dave
EDIT: I hold my tablet by one /edge/ all the time and I've never had any structure problems even before the back plate mod. So you should be fine as long as you don't drop it or something.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
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Click to collapse
would you consider posting some pictures of the custom backplate? I would seriously consider buying one for a reasonable price if you were to machine a few of them.

robgee789 said:
Yep £7 a month and it covers everything, and with 4 kids I thought it was a great deal, and It covers the dock too
Sent from my GT-I9100 using Tapatalk 2
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oh my bad, i thought £7 is for a year lol
btw i just got mine, kinda disappointed: everything looks good and apps, games run quickly, i tried riptide gp it looked awesome without any lags, but EXTREMELY bad battery life, please help me here

nooktablet said:
That's the price for the tablet itself, she should've bought a new one instead of replacing it
I know it's not gorilla glass but i think it shouldn't be cracked so easy, a reviewer on amazon said it cracked because he hold the tablet on the right side by one hand,
Do you guys use any protective case and which one?
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yeah i know.....almost the price of the tablet..........what she did was put a lil extra pressure on the screen while trying to dock it...cracked it..

Screen Cracks ASUS Transformer TF300T
I had my TF300T for two weeks and was impressed with the interface and processor speed, so I decided to get a keyboard to make it even more like a laptop. The first time I pressed the tablet onto the keyboard, the screen on the tablet got a hairline crack from the right plastic insert side, 3/4 of the way up the screen. The tablet touch screen stopped working and even with the keyboard or a stand alone mouse I could not get a cursor. After many back and fourth's with ASUS, they still refuse to warranty a broken screen. They say physical damage to the tablet is user caused. ASUS is charging $200 for the repair. I paid $400 for the tablet and $150 for the keyboard. Not a very good financial investment. It is my understanding that the TF300T does not have gorilla glass like some of the previous models. So In the end ASUS cheapened this model up and does not warrant their own design defect.

Well i have mine for over a month now, got it with the dock and always store it "docked"
No screen protector or case
I "dock - undock" it often and never had a problem with the screen.
I also hold it with one hand, no problem still.
But i am always careful and gentle with it

So yea, same wonders here, I just got mine yesterday, but is is really that big of a problem? I know we are a small population, but has this issue happened to a lot of users?

"DO NOT ACCEPT IF SEALS BROKEN" seals are broken

I just got it from Amazon. The first thing I thought when I got it was "wow, it's not even wrapped in plastic. someone can just open it without leaving any mark." I turned the box upside down to see what's underneath it, and there were two broken seals. They read "DO NOT ACCEPT IF SEAL IS BROKEN."
I opened the box and checked everything (without turning it on), but I was not able to find any flaw. I even saw an unboxing video on YouTube to compare, and everything seemed exactly the same.
So I have a choice to make: keep it or return it.
If I return it, I have to either wait until Monday to get it shipped or go to a store tomorrow. If I go to store, I end up spending more than $50 additionally due to tax.
If I keep it, well, I have it now.
Well I obviously wanted it as soon as possible, purchasing it on the day it became available. So I don't know what to do. Do you guys think it will be fine to just use it? I guess I can still return it any time (is it for a month for Amazon?) if it turns out to have any flaw, and because I really want to keep it, I feel like keeping it.
What do you guys think?

Well amazon do tend to break the seal to make sure everything is in there, happened to me a few times but as long as it works I don't bother with it. Zedomax had made some unboxing videos and his device also had seal broken but worked fine so if it works then I think you should be alright
Sent from my GT-I9100 using xda premium

qnfauf said:
I just got it from Amazon. The first thing I thought when I got it was "wow, it's not even wrapped in plastic. someone can just open it without leaving any mark." I turned the box upside down to see what's underneath it, and there were two broken seals. They read "DO NOT ACCEPT IF SEAL IS BROKEN."
I opened the box and checked everything (without turning it on), but I was not able to find any flaw. I even saw an unboxing video on YouTube to compare, and everything seemed exactly the same.
So I have a choice to make: keep it or return it.
If I return it, I have to either wait until Monday to get it shipped or go to a store tomorrow. If I go to store, I end up spending more than $50 additionally due to tax.
If I keep it, well, I have it now.
Well I obviously wanted it as soon as possible, purchasing it on the day it became available. So I don't know what to do. Do you guys think it will be fine to just use it? I guess I can still return it any time (is it for a month for Amazon?) if it turns out to have any flaw, and because I really want to keep it, I feel like keeping it.
What do you guys think?
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Click to collapse
Mine was the same, if that makes you feel better. Everything seems to be in order for me, too. Think I'll keep mine.
I did get a small ziploc that hold a small metal ring and several small black and white plastic rods, but haven't figured out their purpose, yet.

UltimateAnas said:
Well amazon do tend to break the seal to make sure everything is in there, happened to me a few times but as long as it works I don't bother with it. Zedomax had made some unboxing videos and his device also had seal broken but worked fine so if it works then I think you should be alright
Sent from my GT-I9100 using xda premium
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Thanks, I didn't know Amazon sometimes did that. I am going to use it.

hchxoom said:
Mine was the same, if that makes you feel better. Everything seems to be in order for me, too. Think I'll keep mine.
I did get a small ziploc that hold a small metal ring and several small black and white plastic rods, but haven't figured out their purpose, yet.
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Click to collapse
I see. It looks like they do it on purpose then. I also don't know what those ring and rods are for haha.

hchxoom said:
I did get a small ziploc that hold a small metal ring and several small black and white plastic rods, but haven't figured out their purpose, yet.
Click to expand...
Click to collapse
The small ziploc seems to be delivered, I've seen it on several unboxing videos on Youtube.
I think it's containing replacement "tips" for the S-Pen, according to page 38 in this manual (in Swedish, but I think you get it anyway :fingers-crossed you can replace the tip on the S-Pen.
Edit: You can see the ziploc in this video - http://www.youtube.com/watch?v=f2LhHcbTsz0&feature=player_detailpage#t=46s

Pinnacle74 said:
The small ziploc seems to be delivered, I've seen it on several unboxing videos on Youtube.
I think it's containing replacement "tips" for the S-Pen, according to page 38 in this manual (in Swedish, but I think you get it anyway :fingers-crossed you can replace the tip on the S-Pen.
Click to expand...
Click to collapse
Haha, I don't know Swedish, but you are definitely right.

yeah hes right. i actually tried to pull it out and i lost it haha, thank god they gave me 5 more!

I got mine at Best Buy for in-store pickup today and immediately noticed that 1 of the 2 seals was broken. Asked them to go get me another one and both seals on it were still intact. Not sure what's going on here, lol

aimfire72 said:
I got mine at Best Buy for in-store pickup today and immediately noticed that 1 of the 2 seals was broken. Asked them to go get me another one and both seals on it were still intact. Not sure what's going on here, lol
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VERY ODD indeed! Mine also purchased from Worst Buy had one of its two seals broken but everything was as new.
Why do you think this is?

Jumping in with a 'one of mine was broken from Amazon' as well. That's less of a problem for me than their new shipping company just leaving my tablet outside the door to my apartment. Apparently 'signing' is too much trouble for them. Never thought I'd miss UPS

My G'Note 10.1 came wrapped in the plastic. You can see in this video when I opened the tablet, but then again maybe because it's the 3G version.
Sent from my GT-N8000 using xda premium

MrJinx said:
VERY ODD indeed! Mine also purchased from Worst Buy had one of its two seals broken but everything was as new.
Why do you think this is?
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I don't know, the girl working the pickup counter suggested it could've happened during shipping... I think more likely an employee started to open it and then changed his/her mind, lol

Could have been a demo....

I wouldn't worry too much about it. That happens sometimes on Amazon. I think they are checking to make sure the proper item is in the box.
As long as the tablet has all of its original protective plastic on it and functions properly it is likely unused.
Sent from my GT-N8013 using Tapatalk 2

Please change the title of your post to lower case. There was no need to shout this. Thanks.

I returned the broken seal one to Amazon and they overnighted me a new one!! Seal was intact on the new one.

hchxoom said:
Mine was the same, if that makes you feel better. Everything seems to be in order for me, too. Think I'll keep mine.
I did get a small ziploc that hold a small metal ring and several small black and white plastic rods, but haven't figured out their purpose, yet.
Click to expand...
Click to collapse
The ring is for you to tie York wire and the rubber stick is fir you to change the S Pen Lead .

Hey guys. I'm glad to be a member in the forum.
I just received my first tablet/android device; the grey 32 GB Note 10.1 from Amazon. It came in a plain cardboard box with no Amazon markings except for the text on the return label reading: "Amazon Fulfillment Services, 172 Trade St. Lexington, KY 40511" No packing slip and no padding/popcorn. The actual product box (slightly scuffed) had both product seals broken and says "16GB" on the lid's top in the lower left corner but the a white sticker on the side of the lid says 32GB.
Does any of the above sound strange? I think I'm going to return it unless you guys suggest otherwise.

Took off my case and found... a mysterious bend.

I'm kind of sad about it really. It has never been significantly dropped. My friend dropped his like 4 feet onto a metal bench press bar and only dented the side slightly inward. I seemed to have managed to bend my phone. It no longer lies flat, it rocks, and there is this strange outward dent like a support beam needed somewhere to go. You can clearly see the bend when you look at the side view volume buttons. I'm sure my warrenty is voided as they would likely claim this cannot be from normal use. I've dropped it onto carpet a couple times and thrown it on my bed. It remains a mystery. Maybe my pants are too tight? For reference this is the case I use. Not over the top protection but it should save it from most soft falls I would think. Pictures attached. Sorry for the eh quality. It was a dark room and I don't have a macro lens for my DSLR.

Looks to me like possible damage from when you removed the case itself?

beaups said:
Looks to me like possible damage from when you removed the case itself?
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That's a good thought. Maybe, but I think the case is honestly too soft for that. I would expect the plastic to tear before the side bends, although who know. It's not a super thick case and the little lip that could, unlikely, fit in the small gap is rather thin. Plus the power button being bent and it not sitting quite flat on the screen have me skeptical about that. I don't think I've ever ripped the case off hard either, I dunno. I'm honestly not sure what to think about that possibility. Think it could pull the metal out like that?

Really thin piece of metal there. If the case caught caught down between and you pried it off I could see it bending like that. Just a thought.

well
beaups said:
Really thin piece of metal there. If the case caught caught down between and you pried it off I could see it bending like that. Just a thought.
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Click to collapse
screen toward butt, tight jeans,and a slight bend over would do exactly that.bent the wrong direction for anything much else...looks to be very easily repaired you may damage speaker covers getting the back off the phone...once off, massage. the area gently and the whole back gently and should be able to get it back in the position with very little and I mean very very little effort else you can kink it badly..

jimyv said:
screen toward butt, tight jeans,and a slight bend over would do exactly that.bent the wrong direction for anything much else...looks to be very easily repaired you may damage speaker covers getting the back off the phone...once off, massage. the area gently and the whole back gently and should be able to get it back in the position with very little and I mean very very little effort else you can kink it badly..
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Think HTC would cover it under warranty? I'm hesitant to take the body apart.
Sent from my HTC One_M8 using Tapatalk

ok
Slacker101 said:
Think HTC would cover it under warranty? I'm hesitant to take the body apart.
Sent from my HTC One_M8 using Tapatalk
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ok just saying, somewhere around here there is a thread on the replacement backs and speaker grills youTube is a wonderful thing and sure beats being without your device.
but if you choose to do it yourself make sure you watch all the videos you can get your hands on I have run into misleading ones in the past and done mild damage to external components due to very vague and misleading videos but if you do your homework and you are thorough and believe the video you watched to be very thorough they will usually tell you what parts you need to purchase in advance and it should only take the average person with an hour to do any repairs of the sort

I've bent my phone the exact same way.. Just get a small screw driver, butter knife etc.. Tape the end incase you slip and won't scratch it and push it back in.

Mine bent too. I think it has to do with the case. It probably bent it. I tried to push mine back in, but to no avail. Luckily for me though, my volume button ended up bending too. It bent to the point where it didn't work anymore. So I took to Verizon and they gave me a replacement no questions asked. No more bends. [emoji2]

ironbesterer said:
Mine bent too. I guess the volume button is hollow. Send it in for a replacement.
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Called them and they said they don't cover any physical damaged of any kind regardless of how it happened. It also apparently cracked my screen from it being uneven. And my free replacement was up in November.
Sent from my HTC One_M8 using Tapatalk

Slacker101 said:
Called them and they said they don't cover any physical damaged of any kind regardless of how it happened. It also apparently cracked my screen from it being uneven. And my free replacement was up in November.
Sent from my HTC One_M8 using Tapatalk
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Sorry, I edited. I thought the volume button was bent... Man I sure did get lucky.

ironbesterer said:
Sorry, I edited. I thought the volume button was bent... Man I sure did get lucky.
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Click to collapse
I talked to HTC not verizon. I'm going to try that.
Sent from my HTC One_M8 using Tapatalk

Slacker101 said:
I talked to HTC not verizon. I'm going to try that.
Sent from my HTC One_M8 using Tapatalk
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They do say that you are ineligible if the device is damaged, but mine was damaged, and even had a few dents aside from the bend on the volume button, and they still happily ordered me a replacement. YMMV

Bent
My is bent the same way. I am very careful with it and have treated very gently. Contacting HTC to see what they say.

e07015 said:
My is bent the same way. I am very careful with it and have treated very gently. Contacting HTC to see what they say.
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They told me I could send it in for repair and dispute the charges later and that it was my only option. I don't have that kind of time though and I cannot afford to be without a phone that long. I'm currently job seeking so I live on the damn thing. Keep me posted on what they say to you.

Same thing happend to my phone, I just bent the metal back into its place.

Slacker101 said:
I talked to HTC not verizon. I'm going to try that.
Sent from my HTC One_M8 using Tapatalk
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ironbesterer said:
They do say that you are ineligible if the device is damaged, but mine was damaged, and even had a few dents aside from the bend on the volume button, and they still happily ordered me a replacement. YMMV
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Click to collapse
I recently sent my M8 in for warranty repair, due to blown speakers (I manage a machine shop, so you can imagine the metal particles everywhere). I had dropped the phone on asphalt this past summer (2 days before I received the TPU case I had ordered), gouging up the back, and also had a dent/impression in the back of the case, like it had been pressed hard against an edge or corner of something.
I went through HTC directly, and they never questioned the damage to the back, and sent back my phone with a nice and shiny new back on it. Their customer service is superb.

Freedom First said:
I recently sent my M8 in for warranty repair, due to blown speakers (I manage a machine shop, so you can imagine the metal particles everywhere). I had dropped the phone on asphalt this past summer (2 days before I received the TPU case I had ordered), gouging up the back, and also had a dent/impression in the back of the case, like it had been pressed hard against an edge or corner of something.
I went through HTC directly, and they never questioned the damage to the back, and sent back my phone with a nice and shiny new back on it. Their customer service is superb.
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Click to collapse
My screen ended up cracking in one small spot due to the bend. HTC said I can send it in and see what their warranty team says and if needed appeal the charges since it bent on its own. They did say no guarantee that would work though. Think it's worth the shot? I also have insurance so anything more than 100 dollars (including the cost of shipping it in) is a waste.
Sent from my HTC6525LVW using Tapatalk

Slacker101 said:
My screen ended up cracking in one small spot due to the bend. HTC said I can send it in and see what their warranty team says and if needed appeal the charges since it bent on its own. They did say no guarantee that would work though. Think it's worth the shot? I also have insurance so anything more than 100 dollars (including the cost of shipping it in) is a waste.
Sent from my HTC6525LVW using Tapatalk
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If your phone is less than a year old, don't even bother with your "insurance". Just talk to HTC. I thought for sure my phone was out of warranty with HTC (I don't have Asurion), but to my surprise, it was still in warranty. No deductible, and you just pay for shipping to their depot in Texas.

Freedom First said:
If your phone is less than a year old, don't even bother with your "insurance". Just talk to HTC. I thought for sure my phone was out of warranty with HTC (I don't have Asurion), but to my surprise, it was still in warranty. No deductible, and you just pay for shipping to their depot in Texas.
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Click to collapse
I did, they said the main issue was the screen crack. It's not covered after the first six months. And whether or not they'd cover it in this case is up to whoever processes it at the warehouse.
Sent from my HTC6525LVW using Tapatalk

Dropped my Moto X Pure for the 100000x time. [TLDR: Broke :( ]

So today i have finally broke my phone I am currently phoneless until my replacement screen comes in so i will be going phoneless from here until atleast 4/20!! So i would like to describe what happened. Usually this phone is a tank and i can drop it 1 million times without it breaking until today happened. I was already having a really bad day i woke up late in the morning and almost missed my bus. i went to school looking like trash and then i end up going through the whole day with a really bad headache. I had to deal with a horrible mat teacher who gave me a (no joke) 66.60 for the marking period. half the class failed. So whatever i dealt with her then i went through my day until i was in my last period class. i was wearing gym shorts today so my pockets were really loose and i had my phone in my right pocket. I was sitting in a chair that was 2 feet off the ground and BAM my phone smashes into the floor. At this point I'm like "oh crap its done" so i flip it over and there was only a tiny crack in the top left hand corner so im like oh okay no biggy I can deal with that. That wasn't the worst of it. The screen powered on perfectly fine nothing looked wrong however only one half of the touch screen worked. Touching the screen anywhere under the power button wouldn't work. Running a DPI of 420 puts 2 essential things right in that exact area (dpi wont matter for the second thing) 1. My lock password is toast so i cant unlock my phone 2. even if i could unlock my phone (some cases i was able to unlock my phone but it works for 5 seconds then stops) the nav bar lives in that zone so im screwed. I just find it funny how a tiny drop can be so fatal and disable half a screen while i drop my phone daily from many different heights and thee wort it got was a scratch. I'm curious what are your drop stories?????
PS. if you don't see me participate in the threads I usually stalk its because I prefer to browse and post to XDA from XDA Labs. The website sucks.
I have repaired my phone and ordered the black dualpro or whatever its called case by insipio I ended up getting it for $25 should be here in a few days the company who ships it is very reliable

photos to follow within the week

Same thing happened to me. But replacing the screen on these is really easy, provided you get the screen/digitizer and frame assembly. Ijust did mine last week. Now i wont take off the case again. I have never cracked a screen until this phone. But up and going again.

planedoc said:
Same thing happened to me. But replacing the screen on these is really easy, provided you get the screen/digitizer and frame assembly. Ijust did mine last week. Now i wont take off the case again. I have never cracked a screen until this phone. But up and going again.
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Yeah i noticed how easy it is! i should be getting my replacement display (with frame) and phone tools anywhwere between now and may 1st

WelcomeToTheSkye said:
Yeah i noticed how easy it is! i should be getting my replacement display (with frame) and phone tools anywhwere between now and may 1st
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Can you link from where u ordered your screen ?

Simple lesson: keep it in a case
Sent from my XT1572 using XDA-Developers mobile app

Jay794 said:
Simple lesson: keep it in a case
Sent from my XT1572 using XDA-Developers mobile app
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Maybe if you just got black or something. Some of us customized them in Moto maker or skinned them. It would be useless to cover it up and I don't like the clear cases. Sure you have to be careful but you really should even with a case. The thing is accidents happen and a case isn't a guarantee that the phone won't break anyways.

Jay794 said:
Simple lesson: keep it in a case
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Click to collapse
If only they weren't so ugly for this phone. Good thing I take care of my stuff...

@WelcomeToTheSkye Sorry to hear about your phone. And your class. I was so scared I was gonna drop my MXP until I got a case. I was expecting the rubber on the back to be grippy but mine is slippery compared to my old moto E and the metal makes it worse. If you'd like a case recommendation, I have the Diztronic case and the Incipio Octane. They're both good. The octane looks better because it lets you back material show through and it adds more grip, but the headphone port cutout isn't big enough for my ATH-M50s
The Diztronic is really really nice. It just doesn't add as much grip. The buttons are also really easy to press. It's the one I usually use.

Jay794 said:
Simple lesson: keep it in a case
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Click to collapse
i have never been a case person... i break all the cases i ever get... plus all the cases (beside the incipio brand) suck for this phone

elite001mm said:
@WelcomeToTheSkye Sorry to hear about your phone. And your class. I was so scared I was gonna drop my MXP until I got a case. I was expecting the rubber on the back to be grippy but mine is slippery compared to my old moto E and the metal makes it worse. If you'd like a case recommendation, I have the Diztronic case and the Incipio Octane. They're both good. The octane looks better because it lets you back material show through and it adds more grip, but the headphone port cutout isn't big enough for my ATH-M50s
The Diztronic is really really nice. It just doesn't add as much grip. The buttons are also really easy to press. It's the one I usually use.
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Yeah i might end up going with the incipio duo thingy lol the one with two layers soon... im just not a case person... thanks for the recommendations

WelcomeToTheSkye said:
i have never been a case person... i break all the cases i ever get... plus all the cases (beside the incipio brand) suck for this phone
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I got a pretty nice looking carbon fibre look case off eBay for less than £5 and it's saved my phone no end of times, if you go caseless and your phone breaks you only have yourself to blame

Wallet cases are also a great way to protect your phone/screen. I looked around on Amazon for a while and the only well reviewed one was the one by a company called J&D. I purchased it in turquoise and paired it with the Pleson tempered glass screen protector and the only downside is that all tempered glass protectors for this phone come up a little on the sides due to the curved screen but otherwise this is a protective and attractive combination.
Sent from my XT1575 using XDA-Developers mobile app

WelcomeToTheSkye said:
So today i have finally broke my phone I am currently phoneless until my replacement screen comes in so i will be going phoneless from here until atleast 4/20!! So i would like to describe what happened. Usually this phone is a tank and i can drop it 1 million times without it breaking until today happened. I was already having a really bad day i woke up late in the morning and almost missed my bus. i went to school looking like trash and then i end up going through the whole day with a really bad headache. I had to deal with a horrible mat teacher who gave me a (no joke) 66.60 for the marking period. half the class failed. So whatever i dealt with her then i went through my day until i was in my last period class. i was wearing gym shorts today so my pockets were really loose and i had my phone in my right pocket. I was sitting in a chair that was 2 feet off the ground and BAM my phone smashes into the floor. At this point I'm like "oh crap its done" so i flip it over and there was only a tiny crack in the top left hand corner so im like oh okay no biggy I can deal with that. That wasn't the worst of it. The screen powered on perfectly fine nothing looked wrong however only one half of the touch screen worked. Touching the screen anywhere under the power button wouldn't work. Running a DPI of 420 puts 2 essential things right in that exact area (dpi wont matter for the second thing) 1. My lock password is toast so i cant unlock my phone 2. even if i could unlock my phone (some cases i was able to unlock my phone but it works for 5 seconds then stops) the nav bar lives in that zone so im screwed. I just find it funny how a tiny drop can be so fatal and disable half a screen while i drop my phone daily from many different heights and thee wort it got was a scratch. I'm curious what are your drop stories?????
PS. if you don't see me participate in the threads I usually stalk its because I prefer to browse and post to XDA from XDA Labs. The website sucks.
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Make sure you head over to https://forums.lenovo.com/t5/Moto-X-Pure-Moto-X-Style/bd-p/449 before having Moto Mobility work on it. There's some disagreement over whether it's a scam or negligence, but either way you're in for a lot of trouble.
I don't use a case either because it makes the phone too large for a pocket. Too bad Moto didn't put a rim around the glass like every other Chinese and Japanese phone has. I guess they wanted the iPhone look with a minimalist white face and a cracked screen.

kevinmcmurtrie said:
Make sure you head over to https://forums.lenovo.com/t5/Moto-X-Pure-Moto-X-Style/bd-p/449 before having Moto Mobility work on it. There's some disagreement over whether it's a scam or negligence, but either way you're in for a lot of trouble.
I don't use a case either because it makes the phone too large for a pocket. Too bad Moto didn't put a rim around the glass like every other Chinese and Japanese phone has. I guess they wanted the iPhone look with a minimalist white face and a cracked screen.
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I repaired it myself! Everything works perfectly...
Sent from my XT1575 using XDA Labs

Im having the same issue,Dropped the phone bought a replacement screen since motorola wants to charge me 250 bucks JUST FOR THE SCREEN but the worst part about all of this is when i removed the phone back i couldnt remove the screws because most of them are stripped :'(. so now im stuck with this phone like this and i dont want to buy a whole new one cause im poor.

pabel101 said:
Im having the same issue,Dropped the phone bought a replacement screen since motorola wants to charge me 250 bucks JUST FOR THE SCREEN but the worst part about all of this is when i removed the phone back i couldnt remove the screws because most of them are stripped :'(. so now im stuck with this phone like this and i dont want to buy a whole new one cause im poor.
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Same thing happened to me I stripped 6/20 of the screws... Turns out if you rip the screen off by getting a screwdriver under it you can still the stripped screws out of the back frame. It doesn't need all 20 screws it needs the one to hold the motherboard to the screen and at least 8 to keep it in place
Sent from my XT1575 using XDA Labs

pabel101 said:
Im having the same issue,Dropped the phone bought a replacement screen since motorola wants to charge me 250 bucks JUST FOR THE SCREEN but the worst part about all of this is when i removed the phone back i couldnt remove the screws because most of them are stripped :'(. so now im stuck with this phone like this and i dont want to buy a whole new one cause im poor.
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Everybody says this so I'm betting Leno glued the screws in. It's fixable if it's into plastic. Lift the edge of the screw head with a knife tip as you turn it. Once it's out, clean the threads. Dip a thin wire into plastic welding glue (modeling and pipe glue works) and wet the inside of the screw hole. Clear out any excess glue. Let the glue dry somewhere warm for at least an hour. The screws should fit now.

Can you post a link to the replacement you got? I bought one of the higher priced ones on ebay and have had three with screen issues. The seller just wants to refund me at this point, so I need to find one that will not have light bleed, dead pixels and an unresponsive screen. Thanks in advance!

I am not recommending anyone do this and am not responsible if you mess your phone up. but this worked For my stripped screw. Replaced my screen today. One screw stopped I drilled the head of the screw out. I used a left handed bit because you drill in reverse with these and if the bit grabs it may unscrew. May but didn't. It made me very nervous but worked. And the part of the screw that was left in didn't matter since I bought the screen with the bezzle/frame. And I had a extra screw same size. It was Philips head but worked. There is a good chance if you try to drill out your stripped screws you will completely brake your phone. But there is that small chance for success?

Anyone else already have a crack on the side where the antenna lines are?

My phone is about 14 days old. Already have a crack along the antenna line. love the phone otherwise and just want to know if anyone else has the issue. I always have it in a case.

Ksams said:
My phone is about 14 days old. Already have a crack along the antenna line. love the phone otherwise and just want to know if anyone else has the issue. I always have it in a case.
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https://m.youtube.com/watch?reload=9&v=yyqNR6W_MUQ
Don't know what kind of case you have. I bought the tech 21 it's really rigid. I won't be sitting on this phone lol. In the video he use an awful lot of force I'd never put that kind of force on my phone.

wolfu11 said:
https://m.youtube.com/watch?reload=9&v=yyqNR6W_MUQ
Don't know what kind of case you have. I bought the tech 21 it's really rigid. I won't be sitting on this phone lol. In the video he use an awful lot of force I'd never put that kind of force on my phone.
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I have a case that is more on the soft side but I haven't really done much to my phone besides put it in my pocket.

Wow that is so sad! I saw Jerry rigs strength test and it cracks during the bend test at 4 points where the antenna is. Oh god this phone is a nightmare then

Well.. send it it since you still have warranty?

Let's see how widespread an "issue" this is really going to be. I bet it won't be at all. [emoji1]
Sent from my Pixel 4 XL using Tapatalk

Ksams said:
I have a case that is more on the soft side but I haven't really done much to my phone besides put it in my pocket.
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Was it your back pocket?

I smell a troll that saw a youtube video! LOL

I called support yesterday after reading the reports. Tier 1 rep went to Tier 2 to find out. He claimed that this would be covered by warranty barring other evidence of accidental damage - ie; fired from a cannon directly into a woodchipper. I guess I can't play hacky sack with the thing.

100rabh7791 said:
Wow that is so sad! I saw Jerry rigs strength test and it cracks during the bend test at 4 points where the antenna is. Oh god this phone is a nightmare then
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Why exactly does that make this phone a nightmare? The pressure they put on this phone in the test is WAY more than anyone would typically put on it. Put it in your back pocket and sit down, probably, but that would likely be any phone. I've had a ton of different phones, and never, ever had one bend. Even my Blackberry pearl, EVO, or nexus s. Those were way before phones were very sturdy. I seriously doubt most folks will bend this phone.

gettinwicked said:
Why exactly does that make this phone a nightmare? The pressure they put on this phone in the test is WAY more than anyone would typically put on it. Put it in your back pocket and sit down, probably, but that would likely be any phone. I've had a ton of different phones, and never, ever had one bend. Even my Blackberry pearl, EVO, or nexus s. Those were way before phones were very sturdy. I seriously doubt most folks will bend this phone.
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he forgot this wasn't a reddit post.

No cracks BUT I have official Google case for the xl (grey fabric) and just from taking it in/out of case some of the paint near the seam is coming off. WTF Google!!?? All black variant so I'm pretty pissed. Love the case but how the hell!? It's been in a case since minute 1 and never spent a second naked in my pocket or otherwise.

Ippolito1971 said:
No cracks BUT I have official Google case for the xl (grey fabric) and just from taking it in/out of case some of the paint near the seam is coming off. WTF Google!!?? All black variant so I'm pretty pissed. Love the case but how the hell!? It's been in a case since minute 1 and never spent a second naked in my pocket or otherwise.
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Seems like it's a big F for the glossy finish for the black variant. You could try to warranty it out and see what happens.

Ippolito1971 said:
No cracks BUT I have official Google case for the xl (grey fabric) and just from taking it in/out of case some of the paint near the seam is coming off. WTF Google!!?? All black variant so I'm pretty pissed. Love the case but how the hell!? It's been in a case since minute 1 and never spent a second naked in my pocket or otherwise.
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So as soon as you put it in the case this happened? Well it had to have since it was never outside a case for even a minute. But then you are taking it in and out of the case therefore it's been out for some time. I'm slightly confused as to if it's been out of a case or not. Nonetheless, I had a fabric case on my P3a and that thing is nearly impossible to get off. I did take it off once before the final time and it took me quite some time to get the phone out without damaging it. I'm not sure if the 4xl is the same but you definitely should get a replacement, put it in the case and leave it there.

I agree. I have the Pixel fabric case and find it impossible to take off. I find a good way is to take off the left side completely first. Don't try to take off from the top or bottom.

bobby janow said:
So as soon as you put it in the case this happened? Well it had to have since it was never outside a case for even a minute. But then you are taking it in and out of the case therefore it's been out for some time. I'm slightly confused as to if it's been out of a case or not. Nonetheless, I had a fabric case on my P3a and that thing is nearly impossible to get off. I did take it off once before the final time and it took me quite some time to get the phone out without damaging it. I'm not sure if the 4xl is the same but you definitely should get a replacement, put it in the case and leave it there.
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Sure I take it out but it's never touched a surface and never been in my pocket without a case. Primarily using new Pixel 4XL case from Google. It's pretty upsetting.

Probably the taking in and out of the case that's doing it. The stock Google cases fit very tightly, something that holds true with the two aftermarket cases I've also purchased. None of them were easy to get the phone in and out of and were/are tighter than I expect from a case. I mean so far the thing I've done with my phone that is most likely to break a phone is putting it in the cases I've owned.
On the bendy thing I don't buy it at all; it's not just a significant force applied but also done so in a very particular way on the very tip of the ends with a fulcrum in the middle. Try and imagine how you will apply a similar loading to the frame in actual use and it isn't easy to come up with a scenario. Not saying they wont bend or cant be broken but I am saying that I would be very skeptical of anyone claiming they encountered this damage in normal use.
One last thought here is that I wonder or question where the bar is, how strong should the phone be? Obviously it should be able to stand up to the rigors of the day to day but are we starting to expect too much? I'm actually asking, not sure if I can define a realistic expectation for a phones strength. I do feel however that some people are asking too much from what with current technology is inherently going to be a somewhat fragile piece of electronic equipment.

One question did they ever have a bend test for flip phones? Short answer no! Why they would snap in half. I agree I think we are expecting these phones to be tanks.

Here is a better question. Who puts a 1,000 dollar device in their back pocket like it's a .25 cent pack of gum? ?

ZeroKool76 said:
Here is a better question. Who puts a 1,000 dollar device in their back pocket like it's a .25 cent pack of gum? ?
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The real question is where are you finding packs of gum for 25¢?