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LG star is the tmo exchange for g2x

Just got off the phone with T-Mobile reps and they are exchanging my phone for the LG star which they say is the g2x upgrade! they supposedly fixed the random reboots,loaded new software and fixed the overheat issues as well as screen bleeding.I will be receiving the new phone on Wednesday so ill keep my fingers crossed that the issues are actually fixed and that it has the gingerbread update already on it!
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zxicemanxz said:
Just got off the phone with T-Mobile reps and they are exchanging my phone for the LG star which they say is the g2x upgrade! they supposedly fixed the random reboots,loaded new software and fixed the overheat issues as well as screen bleeding.I will be receiving the new phone on Wednesday so ill keep my fingers crossed that the issues are actually fixed and that it has the gingerbread update already on it!
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Bahahahahahahaha
sent from Abbottabad, Pakistan with no internet connection

Not really sure what is so funny
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The Star is just the codename for the O2x/G2x. You may be onto something, but I wouldn't count on it.

Star = Optimus 2X = G2X
Edit: dammit gubidi beat me to it

How exactly is that the "upgrade" that phone was in testing before the G2x and is basically the same phone with a few cosmetic differences.
Leave it to T-Mobile to convince us that they are doing us a favor here!

LG star is the g2x

Yea I get that ..but the Rep said they started reshipping them and were no longer being sold as g2x now I don't entirely know if the Rep knew what they were talking about but I just figured I would let you in on what I was told...and if it happens to be true then awesome if not then I'm in no worse position then I already was having a g2x with many issues
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First Rule of the cellphone world is never believe anything reps or tech support tell you.
Second rule of the cellphone world is never believe anything reps or tech support tell you.

Seriously I might be a troll and haven't posted yet... but really dude you should read what people posted first there was another guy who said the same sh** like two posts down and you could have just added to it. Geez... good news though hopefully its all true.
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I think these reps are just having fun now to see what they can get posted on XDA.
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Sorry my apologies for not seeing the other persons thread before posting mine ...
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They told me LG Star and when I told them it was a G2X they said "Oh yes, that right".
I just called again as my 3rd warranty had screen bleed issues and they sent me to loyalty. The loyalty person said that I could get a Galaxy S 4G which is an "really amazing phone" free of charge as an exchange.......
I explained I wanted a Sensation if anything (equal specs) and she stated "we don't normally do this, but you can pay the difference of the Galaxy S 4G and the Sensation which is $50. I asked to talk with a manager and they were all tied up for 20 minutes so they have to call me back. I am gonna threaten to write corporate till I get a sensation free of charge. Any tips for when they call me back?

How long are your wait times when calling customer care? I'm averaging 45-60 minutes. I just got someone and my phone reset after a 50 minute wait. You think they would call me back. But nope.
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I can talk to someone fairly quickly, they just tend to put me on hold a lot to check "options"
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Are you calling 611?
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Yup. They just better not call me back when I can't answer my phone.
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kangxi said:
I think these reps are just having fun now to see what they can get posted on xda
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hahaha
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Hell yea that phone rocks!
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kangxi said:
I think these reps are just having fun now to see what they can get posted on XDA.
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that would be kinda fun if you think about it

G2x stock not to be replenished by tmobile.

My good friend who is a tmo regional manager says g2x is being dropped. Or rather, stores are selling through their stock and are not going to be replenished. Not good news.
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Proof? So many awesome stories going around..

Mikeglongo said:
Proof? So many awesome stories going around..
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We should compile them all and make a children's book about hopes & rumors.
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S0NiX0928 said:
We should compile them all and make a children's book about hopes & rumors.
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haha best response ever to these ridiculous threads.

Did he advise to get a different phone in that case?
Do you own a G2x?

I believe the stores are selling through their stock and they aren't getting replenished...............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................until the Gingerbread update is released and they start selling those.

Wanna bet?
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Haha, I knew everyone would freak out. I have no proof, but I have been friends with him for years and completely trust him. I do own/use a g2x and have been overall happy with it. Just passing along info....calm down.
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They are just cleaning up their stock of old phones before the new ones come out. Online sold out first, now they are clearing out the stores.
There would have been an official announcement if they were discontinued AND they wouldn't keep selling them. If they were discontinued the would cease ALL sales and return them all to LG. Plus they would have to exchange those who purchased the G2x with another phone.

Not if they had already purchased a large batch from lg. They likely decided that the phone wasn't worth the trouble with the sensation out. So just sell off what they had left.
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Right... because then they don't have to deal with the angry g2x customers after right? I'd be furious along many other g2x customers if I heard the g2x got discontinued... pretty sure your wrong on this one.

I be really mad, I like this phone alot even with the few problems it has.
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I hope he's wrong and that they are just waiting for gingerbread to resume shipments.
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jsauce75 said:
I hope he's wrong and that they are just waiting for gingerbread to resume shipments.
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Most likely correct.....I love it when inventory management suddenly becomes a messenger of deep meanings.
2.3 is close....you can just feel that they are being very very careful to not need to do another quick release. Its just raw android.....so they are doing tons and tons of testing on the thing

Lol. Who would believe such a crazy thing. Haha.
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Think about it people. The phone hasn't been avail for some time now. The update is way overdue. I am sure they are realizing that they can't fix the pos! Don't get me wrong I loved the phone the small amount of time it worked. I think it was a great idea that failed! Question is what is tmobile going to do for all its customers? They offered a upgrade to the sensation for 50 bucks, I took it and ran. I gave then an ear full when they tried to offer me the mytouch.
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jsauce75 said:
My good friend who is a tmo regional manager says g2x is being dropped. Or rather, stores are selling through their stock and are not going to be replenished. Not good news.
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Many here claim they have the "secret" information.
Lets make a gentleman's wager. If he is right and it is discontinued, you can design my sig and if he is wrong I can design yours. The sig will have to stay for 6 months. Deal?

http://www.reghardware.com/2011/06/24/lg_uk_delays_optimus_2x_gingerbread/

jlevy73 said:
http://www.reghardware.com/2011/06/24/lg_uk_delays_optimus_2x_gingerbread/
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:/ considering optimus 2x has been out first before g2x I can't really see us getting gingerbread first. I hope in dead wrong
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Daffydukc said:
:/ considering optimus 2x has been out first before g2x I can't really see us getting gingerbread first. I hope in dead wrong
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I have Gingerbread on my G2X ... its of the CM flavor, but i think I'll prefer that over LG's version anyway.

T-Mobile & LG Doesn't Care About Your Issues

http://www.tmonews.com/2011/07/t-mobile-no-longer-issuing-warranty-replacements-for-the-g2x/
I've owned every device T-Mobile has to offer and for such a powerhouse not to have any backing was a deal breaker for me. I went back to the Nexus S and now I have the Sensation. I'm staying with HTC until the new Nexus launches.
How do you guys feel about LG & T-Mobile now after petitioning and emailing them? They are basically not looking to improve the device. The G2x may be a epic fail. I enjoyed it while I had it but it clearly lacks support.
I havent seen any issues on my Sensations behalf. I think that unless you have tested it or owned one you can't go by hear say. The issues people addressed as far as the G2x only some have experienced but those who have them might want to make the jump while the G2x still holds some value.
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Sensation has more issues. Wifi, screen issue, auo screens flickering etc.
I'm actually sick of dogging g2x, phone is the ****.

smashpunks said:
Sensation has more issues. Wifi, screen, etc.
I'm actually sick of dogging g2x, phone is the ****.
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Have u tested/used one urself?
And I don't have any of those issues.
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charlieb620 said:
Have u tested one urself?
And I don't have any of those issues.
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Yes 3 of them. The g2x is easily the least buggy of the two. And I've had 4 g2xs. (Exchanged from other reasons, dust, glue seal and retardidism) .
http://www.youtube.com/watch?v=Ac5ieRJQ1pw&feature=youtube_gdata_player here's my video ..

smashpunks said:
Yes 3 of them. The g2x is easily the least buggy of the two. And I've had 4 g2xs. (Exchanged from other reasons, dust, glue seal and retardidism) .
http://www.youtube.com/watch?v=Ac5ieRJQ1pw&feature=youtube_gdata_player here's my video ..
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Don't have that issue. I had 5 g2x before I called it quits. Im glad u have a proper working one though.
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Oh but listen to what your saying. You have exchanged the G2X 5 times and you still have the same issues? That means it is not going to magically get fixed by doing even more exchanges. The reason they stopped doing exchanges is because they know the phone has problems on ALL the phones and until it gets updated it wont do any good to swap it out for another. Makes sense to me. I understand switching it for a sensation if you cant handle the issues but I completely understand why tmobile is doing this. Makes sense to me. Personally I chose this phone because I knew it would be supported by cyannogen and im pretty happy I went that route rather than the sensation because who knows how long it will take to get updates for that. I have absolutely no issues except a little screen bleed. Obviously the nexus phones are going to get support first and then followed by any phone supported by CM. This phone is already leaps and bounds better than the sensation when you consider the custom rom community.
HOWEVER... I will say that t-mobile AND LG need to speak up and let us know what is going on. Admitting they have issues is ok as long as they are working to fix it but leaving us in the dark is kinda crappy.

Frankly this is still an unconfirmed newsletter. Hopefully well see something about this soon
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Leaving anyone in the dark is not cool. Announce something. Email Twitter fb whatever. Of course the g2x is ahead in Roms the Sensation isn't even a month old. It took 2 months to get a rom for it and it was great. When the Sensation gets s off it will be a monster more than what it is now. I liked the g2x don't get me wrong but somethings I couldn't ignore and for someone who pays full price for phones I don't think it was worth my money. The Sensation feels more of a solid device
And also people have reported that some exchanges for a device have solved most of their issues. Some just chose to deal with it.
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unique77 said:
Frankly this is still an unconfirmed newsletter. Hopefully well see something about this soon
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True but Tmonews is right most of their reportings.
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charlieb620 said:
http://www.tmonews.com/2011/07/t-mobile-no-longer-issuing-warranty-replacements-for-the-g2x/
How do you guys feel about LG & T-Mobile now after petitioning and emailing them? They are basically not looking to improve the device.
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I missed the announcement canceling the GB update. Can you provide a link?
If they did not cancel the update, will everyone just calm down and wait for the fix. If the GB update does not fix the issues, I will be right next to you banging on Tmo doors.

I guess we really did need another thread devoted to a "rumor-alert". I call "first" on posting this link tomorrow in a new thread.

jcbofkc said:
I missed the announcement canceling the GB update. Can you provide a link?
If they did not cancel the update, will everyone just calm down and wait for the fix. If the GB update does not fix the issues, I will be right next to you banging on Tmo doors.
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Sarcasm in the morning lol
G2x has plenty of gb Roms.... I'm sure tmobile "official" release won't be diff from ours
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charlieb620 said:
Sarcasm in the morning lol
G2x has plenty of gb Roms.... I'm sure tmobile "official" release won't be diff from ours
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need more coffee.
I was under the impression the the update would contain more than just GB. It has been rumored to contain better drivers and other fixes as well. Hopefully we will know before September.

You people need to understand something: this phone does NOT need a gB update nor did tmo ever say that this mysterious update was going to be gb. What we are waiting for is a FIRMWARE update from LG, distributed through tmo. This what the Rep who told me they were pulling the g2x, ( which they temp. did a few weeks later) said. He told me the firmware update would be first, then if all goes well they MAYBE will release gb for us. Yeah could be BS, but he's been right so far.
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freakboy13 said:
You people need to understand something: this phone does NOT need a gB update nor did tmo ever say that this mysterious update was going to be gb. What we are waiting for is a FIRMWARE update from LG, distributed through tmo. This what the Rep who told me they were pulling the g2x, ( which they temp. did a few weeks later) said. He told me the firmware update would be first, then if all goes well they MAYBE will release gb for us. Yeah could be BS, but he's been right so far.
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Actually t-mobile and LG both promised updates to Gingerbread claiming it would be right after initial release. T-mobile claimed before summer. LG boasted how they decided to leave it stock android in specifically so they would be able to quickly update the device right after release. Its not been quite a while and I am pretty sure they should have had at least something by now.

Man this whole thing with LG/ tmo giving us totally different versions/BS promises with every Rep is just BS. I hate to say it but IMO the only thing that's gonna make these corporate douchbags give us the truth is through a class action lawsuit. This is just so uncooked of them to play this game. I personally hope my Guy is right ... first firmware update, then gb, or maybe released together in a single update....I'm dreaming I know :/
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yea man i myself have a great working g2x i love this phone , **** i bet a bunch of other people with this phone are fine. imagine how many other peeps that arent to tech savvy and dont really know to look for the screen bleed or whatever the case may be....we just know what to look for and what we want at xda

My phone is pretty awesome I got lucky no issues other than a few reboots over the months, no screen bleed. BUT STILL ...lol... what about the peeps with issues? IMO it's bs and constitutes deceptive buisness practices
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freakboy13 said:
You people need to understand something: this phone does NOT need a gB update nor did tmo ever say that this mysterious update was going to be gb. What we are waiting for is a FIRMWARE update from LG, distributed through tmo. This what the Rep who told me they were pulling the g2x, ( which they temp. did a few weeks later) said. He told me the firmware update would be first, then if all goes well they MAYBE will release gb for us. Yeah could be BS, but he's been right so far.
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and if im not mistaken they did say gingerbread soon..remember that tweet by tmobile in late april

freakboy13 said:
My phone is pretty awesome I got lucky no issues other than a few reboots over the months, no screen bleed. BUT STILL ...lol... what about the peeps with issues? IMO it's bs and constitutes deceptive buisness practices
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i hear ya ...i totally agree

[Q] Uh oh Spaghettio

Hey Guys
First of all, Hi! Ive had several devices over the years, so Im not new to XDA, but just to this side of them. So i bought a used HTC One S for Tmobile, Loving it, but then the power button started working intermittently, shades of my nexus one, now it doesn't work at all. I have tried taking off the sim cover and pushing the button directly, but it just won't work. So, I am using a shake to unlock app, but what happens if it dies?
Does anybody have any idea how to fix this? Or is this common with this model?
Regards
Trevor

It's a hardware issue. Warranty exchange it.
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I know energy rom has a tweak to let you wake with volume keys.
As far as fixing it, I can't help.
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will they honor the warranty since i bought it used?

If you dont have the receipts they will probably not exchange it =\
The warranty statement says it applies only to the original buyer.
It can be transferred if sold where HTC as consented in writing to the transfer.
(I'm quoting the warranty statement article 1 here, don't ask me what they mean by that)
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Call HTC see what they say. It should be covered under warranty and they don't as if your the original buyer. I'm sure thy will help you out. Normally thy just ask for the serial to see if its still covered. Good luck.
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T-Mobile USA
stock

Please update this thread if you try to get it replaced under warranty. I purchased mine used, so I'm curious about the warranty.
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They are going to cover it under warranty! but I won't have it for up to 3 weeks....
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T-mobile or HTC?
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T-Mobile USA
stock

6370 said:
T-mobile or HTC?
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stock
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I'd be interested in this too. I know that TMO is really helpful, but not so much so with exchanging handsets. What is HTC Customer Service like? Clearly not terrible...

I got a used hd2 a wile back and the touch screen went out on it. All HTC did was ask for the serial # for warranty varification. and they replaced the front screen for free. All I paid was over night shipping to them. They replaced the screen and shipped my hd2 back to me that same day they got it. One day turn around was awsome. Maybe I got lucky but I was still vary impressed with there service.
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stock

HTC apparently they don't care about original owner or not...just is it in the warranty period.
Trev
Sent from my HTC VLE_U using XDA

I find HTC has the best dedication to the customer they really honor their relationships
(EXCEPT IN CASES OF GPL COMPLIANCE WHERE THEY ARE NEGLIGENT AND PERPETUAL VIOLATORS THEREOF)
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Moved To Q&A​
Please Post questions in the Q&A section​

UK T-Mobile and Orange integrating further?

I've been on the phone to T-Mobile customer services this evening regarding another matter but while I was on the phone I was told that T-Mobile and Orange will be integrating even more later this year, possibly September. The guy on the phone said that more things will be shared between the two companies but he wouldn't elaborate further. Has anyone else heard anything about this? I'm wondering whether T-Mobile customers will have access to Orange swap ables and Orange Wednesdays?
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Camel Chops said:
I've been on the phone to T-Mobile customer services this evening regarding another matter but while I was on the phone I was told that T-Mobile and Orange will be integrating even more later this year, possibly September. The guy on the phone said that more things will be shared between the two companies but he wouldn't elaborate further. Has anyone else heard anything about this? I'm wondering whether T-Mobile customers will have access to Orange swap ables and Orange Wednesdays?
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http://www.t-mobile.co.uk/shop/home-broadband/ has your answer
Dave
( http://www.google.com/producer/editions/CAownKXmAQ/bigfatuniverse )
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I just found this if anyone is interested because it answers my question...
http://www.3g.co.uk/PR/June2012/t-m...verywhere-to-be-incorporated-into-orange.html
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