Water damaged phone? - General Questions and Answers

So I dropped my phone into the toilet bowl =.=. I immediately picked it up of course, think it stayed there for about 50 seconds or so. Then I tried using tissue paper to dry the outside and proceeded on to take out the battery and clean the inside. After making sure there wasnt any water left, I put back the battery and tried to turn on the phone. I felt a vibration but nothing showed up on the screen. I then connected my phone to the pc. There was a yellow light here.
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The light is there whenever I charge my phone. Apart from that I cannot turn my phone on.
Any help?
Its xperia x8 btw.

Take the battery out again ASAP.
Just with a tissue you can't get all water out.
After dropping it in water it is generally recommded to submerge the device at least 2 days in a bowl of rice, maybe more days depending on the device.
The rice will draw out the moisture.
Other than that i don't know if your device is already f'ed. But i recommend doing the above and then try again. If you are lucky there is just some water left shorting some connection and stopping it from booting.

Just to let you know....that may help and your phone may turn back on and it may work for a while but mine got water damage (HTC EVO) and all I did was apply a XO Skin which has to be sprayed with water to apply. I did not spray the phone as I have applied these many times and it wasnt my first time so I had a lot of confidence in doing so but water did get under the screen. My phone worked but the screen did have a DARK STAIN under the screen and it looked like a water damaged photograph. I was so shocked that happened but it did. I did remove the battery and tried to put it in rice over night.
The next morning the stain had gotten lighter but still looked horrible to say the least but it was getting lighter and phone still worked flawlessly but I have a friend who is a phone tech wanna-be and he told me that once you get a phone wet like that the circuit board will eventually crash, especially Android phones. I called Sprint and they told me the same thing. I didn't want to get it replaced but to avoid having more issues down the road and more than likely it would have been at a time I needed my phone the most I caved and had it replaced.
I had an awesome phone, and even though the replaced phone is a new one I would still prefer to have my old one back.....
i wish you luck but since the phone was completely under water I would bet it won't come back on and if it does it won't work to where you can use it.

Dark3n said:
Take the battery out again ASAP.
Just with a tissue you can't get all water out.
After dropping it in water it is generally recommded to submerge the device at least 2 days in a bowl of rice, maybe more days depending on the device.
The rice will draw out the moisture.
Other than that i don't know if your device is already f'ed. But i recommend doing the above and then try again. If you are lucky there is just some water left shorting some connection and stopping it from booting.
Click to expand...
Click to collapse
Would this work if my phone is really completely water damaged? The white sticker turned red.. Is there still a tiny bit of chance? D:

jb4kats said:
Just to let you know....that may help and your phone may turn back on and it may work for a while but mine got water damage (HTC EVO) and all I did was apply a XO Skin which has to be sprayed with water to apply. I did not spray the phone as I have applied these many times and it wasnt my first time so I had a lot of confidence in doing so but water did get under the screen. My phone worked but the screen did have a DARK STAIN under the screen and it looked like a water damaged photograph. I was so shocked that happened but it did. I did remove the battery and tried to put it in rice over night.
The next morning the stain had gotten lighter but still looked horrible to say the least but it was getting lighter and phone still worked flawlessly but I have a friend who is a phone tech wanna-be and he told me that once you get a phone wet like that the circuit board will eventually crash, especially Android phones. I called Sprint and they told me the same thing. I didn't want to get it replaced but to avoid having more issues down the road and more than likely it would have been at a time I needed my phone the most I caved and had it replaced.
I had an awesome phone, and even though the replaced phone is a new one I would still prefer to have my old one back.....
i wish you luck but since the phone was completely under water I would bet it won't come back on and if it does it won't work to where you can use it.
Click to expand...
Click to collapse
Yeah.. I know the best solution is to get a new phone but im not an adult and my parents will scold the **** out of me. Thought i'd give an excuse saying i dropped the phone or something but there's the stupid red sticker proving it's damaged by water.. Sigh

redsock said:
Would this work if my phone is really completely water damaged? The white sticker turned red.. Is there still a tiny bit of chance? D:
Click to expand...
Click to collapse
Well if your phone is completely water damaged it won't work of course.
If it has just dropped in water and is not damaged, there is a good chance.
What sucks is that you did the worst thing one could do, putting the battery back in to early.
Water = OK, Electricity = OK, Water + Electricity = BIG NO NO!
Put it in rice for some time, the longer the better. Exchange the rice after 2 days if you keep it in there.
I fixed a Moto RAZR and an iPod that went through the washingmachine this way.
If you did not fry any circuits, the damaged components are usually the screen and the battery will not last very long.
Try the rice method, and report back in some days, there is a tiny chance.

Dark3n said:
Well if your phone is completely water damaged it won't work of course.
If it has just dropped in water and is not damaged, there is a good chance.
What sucks is that you did the worst thing one could do, putting the battery back in to early.
Water = OK, Electricity = OK, Water + Electricity = BIG NO NO!
Put it in rice for some time, the longer the better. Exchange the rice after 2 days if you keep it in there.
I fixed a Moto RAZR and an iPod that went through the washingmachine this way.
If you did not fry any circuits, the damaged components are usually the screen and the battery will not last very long.
Try the rice method, and report back in some days, there is a tiny chance.
Click to expand...
Click to collapse
Ugh. After leaving the battery alone for 24 hours I tried booting up my phone and it did. Until it reached the homescreen for about a second, then it turned off. Now I've put it in rice though. I'll report back 2 days later. Thanks

Could be that some water was lefted and it shorted out something so it turned off again, it could also be that your battery is f'ed.
Anyways report back in 2 days .

Yeah just for future reference, never ever try to turn on a phone after it's gotten wet, or any device. That would likely short out anything that might be wet after it has turned off the first time.
Sent from my CM7 SCH-i500

Yaaay my phone works now after putting it in rice
Thankyou dark3n!

instead of rice i use silica pellets for air dryers used in automotive painting, as i build custom bikes as a second hobby i always have tons of them around and they can be re-dried in the oven for about 20min at 350degrees, the ones i use are blue dry and turn pink when water logged,

I just let it sit front of a hair dryer for like a hour. Turned it on and it was good to go. This was some cheap MOTO dumb phone though.
Sent from my ADR6300 using XDA App

As mentioned before, desiccant silica gel pellets work wonders on removing moisture from anything.
I've also had luck putting the phone (not the battery) in the freezer overnight, and in the oven for a few hours at 50C.
I was pretty quick to turn the first phone I drowned on also, but it came back alright (i-mate Ultimate 8150). I've drowned a fair few (used to work on a Salmon farm) and have only had one I couldn't recover!

Dark3n said:
Take the battery out again ASAP.
Just with a tissue you can't get all water out.
After dropping it in water it is generally recommded to submerge the device at least 2 days in a bowl of rice, maybe more days depending on the device.
The rice will draw out the moisture.
Other than that i don't know if your device is already f'ed. But i recommend doing the above and then try again. If you are lucky there is just some water left shorting some connection and stopping it from booting.
Click to expand...
Click to collapse
what kind of rice? is it hot rice?

Related

Fuze Problem (Help)

My Fuze got a wet.
I shook out the water
I powered it on. It came on and everything.
It reset itself.
Then I played with it for a while.
Everything seemed fine until I hit the power button. The screen turned off.
I pressed it again and it wouldn't turn on.
Nothing gets the phone back on at this stage, except taking the battery out and powering up again.
I then decided to do the bowl of rice thing and let it sit for about 7 hours.
It is still the same. If I press the power button at the top of device, it turns off.
If I press it quickly after, it turns back on but if I wait a while, lets say 3-5 seconds, it doesn't turn back on.
Also, the water damage sticker has turned light pink, like 65% of it.
any suggestions
I'm afraid there is probably no help. Even if the water dried completely before turning it back on the impurities in the water probably will cause problems.
I had one drop in some water. Powered it off, disassembled it and dried completely. I let it sit for 8 hours, reassembled it and powered it on. It worked for a couple of hours.
Luckily I had insurance on it.
oh ok
what about warranty, i am still covered
the little white box is still white but mostly pink
its kinda crazii that it turns on and everything works
its just that if i turn off the phone or it turns off automatically due to the power settings, it can't turn on.
the soft reset doesn't work and the power buttton atop the phone doesnt work either
w0w!!!
i just powered on my waater damaged 8525 from 2 yrs ago (had a tilt & fuze since) & it works!!!
b4 it would turn on but the screen wouldnt work
you would have to position it @ a certain angle in order to make anything out
it works now, besides needing to hooked up to the charger in order to load up
fuze is still sitting in a bowl of rice
any more ideas, suggestions...etc
ok, i just realizedthat the soft reset button @ da bottom doesnt function @ all
any idea on how to go about fixing this??
itsjust the screen doesnt come back on but device isnt off because the scroll wheel lights still show up
but it shouldnt because the device isnt charging
Can you warranty a device if the sticker is partially pink?
You can try the warranty, but when they see the water sticker is colored, you're likely to be charged for the cost of the phone. Water won't be covered by warranty, only insurance.
If you want to avoid replacing the phone at your cost, then about the only thing I can think of doing is pulling the battery out and cleaning it thouroughly with distilled water (in other words, another dunking). Do that 2-3 times with fresh distilled water to get rid of as many impurities from the other water as you can. Then let it dry for 24-48 hours (getting some dessicants wouldn't hurt to suck out as much water as you can). Then put a battery in and see what happens.
Odds aren't good this will improve things, but it's possible. It's more likely you'll need to get your hands on a new phone.
You could also try to find a broken fuze online, maybe eBay, but no water damage, and swap stickers.
thanks guys
do the silica packs count?
how would you go about switching the stickers?
is there a particular part i can switch from a used fuze to fix my problem?
wutitizshorty said:
thanks guys
do the silica packs count?
how would you go about switching the stickers?
is there a particular part i can switch from a used fuze to fix my problem?
Click to expand...
Click to collapse
For the sticker, just carefully take it off a different Fuze, hell maybe even a different phone as long as the sticker fits. Take off the pink one on your Fuze and glue on the new one. Should be good as new.
As for swapping parts, it would probably be too much money and trouble to do that, that'll void your warranty right there anyways and there's a chance you'll never assemble the phone back perfectly. Trust me, it has happened to me a lot when I thought I could swap parts.
I've seen a friend of mine do something with one he got wet that actually worked ... he dipped his entire phone in a bowl of rubbing alochol for a few seconds - the pulled it back out & let it dry out for about 24 hours and it's worked. Obviously take the battery out when you do that....
kinda scared about the rubbing alcohol because the phone works for the most part, just not the reset button
i have other devices so im gonna try the sticker swap for now
well the concepton the alcohol dunk is that you need alcohol that is as close to pure alcohol as possible. rubbing is great as previously mentioned. what it does is that it takes the water and vaporizes with the water. the same concept as adding wine or spirits into a soup. it makes the soup thicker and creamier because there is less water in it.. and it also can be used to fix a situation where you use too much water or something....

[Q] A "washed" through laundry HTC Diamond

Hello,
by a rediculous accident I forgot my HTC Diamond in the pocket of my jeans when running the laundry :-(
Afterwards, I opened the cover, took out the battery and let the phone dry out for 2 days. Now I've put it back together, and connected it to the charger. The "ring" is flashing, so the battery is charging but the phone itself is not starting and the display remains completely black, not even the vibration kick on starting...
Is there anything I could do? Or perhaps there is a chance to get out some photos I have shot earlier, would also be something...
ive heard that taking apart your phone and leaving the parts in rice can help (because the rice absorbs moisture)
Off topic:
I read one Desire went through a washing sequence in a washing machine in Desire spesific forum and now this?
Is this a new hobby? I mean... washing smartphone
darkman088 said:
Or perhaps there is a chance to get out some photos I have shot earlier, would also be something...
Click to expand...
Click to collapse
If the photos are on your micro sd card, you may be able to plug that into an adapter and plug it into your PC and gain access to them that way. Just be sure that micro sd card is thoroughly dry before doing so.
WORKING !!!
Hello,
thanks for the replies... This morning the phone booted!!! I was able to download the photos!!! But the screen has stains, obviously the remaining water.
PLEASE advise on how to dry that thing completely !!!
I think that I'm gonna pass on the rice thing.
@aaa - YOU ARE A JUNKA$$ !!! You think that's really funny?!? Especially when I'm currently TIGHT on budget and need the money for other things and the next phone is planned no earlier than Christmas... I'm hesitating whether you're a real human being...
You can dry it completely in an oven for three hours at thirty degrees or so. I've done this three times. If you have a fan forced oven, just turn the fans on, that'll be enough.
A safer way (if you can obtain it) is to leave the phone for 24 hours in a bowl of dessicant silica gel. You'll often get a small packet of silica gel when buying new electronics or other moisture-affected things. That small packet is enough, just put it in an airtight bag and leave it for 24 hours.
The next step would be disassembly and a thorough swabbing with denatured alcohol, but that's pretty extreme and only needed when the device isn't booting.
Some LCDs are hard to get moisture out of, some are not. Leaving the phone with the silica gel for longer will have a better effect. As the previous poster mentioned, rice also works (quite well), but takes longer than silica.
Good luck with it!
Another thin that will absorb moisture is common table salt. Take the phone apart very carefully. Remove battery first, make sure you're grounded as well.
Hello everybody.
thanks a lot for the numerous advices...
Unfortunately, I have more to report...
The phone dried out and booted 2 or 3 days later, as I said. The stains on the display disappeared as by magic one day later.
Everything was fine for a week until I launched the camera 2 days ago. The backlight of the display went off and came back only after removing the batter for 15 minutes.
Now the backlight is going off pretty often, sometimes it requires to remove the battery 1-2 times before it starts working again and yesterday it happened that it got activated again when I got a call...
Any ideas please?
And also the phone keeps overheating from time to time without real load (GPS or wi-fi) which dries out the battery. But I had this problem also before the laundry
Sounds like that moisture in the LCD unit left a bit of residue and is shorting the backlight somewhere.
Only option there would be to disassemble and swab the LCD boards and cables/connectors with denatured alcohol.
Alternatively, a new LCD unit should fix the problem if it persists, just make sure you alcohol swab the connectors before plugging them back in
Someone also mentioned drying out in salt before. While that does work, salt is extremely corrosive on solder and SMCs, so I wouldn't recommend that route.
i heard hair dryers are the bomb at the screen moisture, just take off all that you can and blow dry it.
I just don't understand your refusal on using white rice. It have saved countless phones.
Uncooked white rice is VERY mosture negative. Just put layer of rice, put your phone on it, cover it completely with white rice, seal it in. Ziploc could work too.
In a day or two your partially dry phone will be bone-dry. If it was soaked still you could first try to shake out water as much as can, soak it in distilled water to remove minerals, then white rice it for 3 to 5 days.
I had this problem with my Touch Diamond. Everything worked, but while i was trying to dry it I broke one of the battery "hinges" but the phone still worked after except only with black screen. The best thing to do probably is just leave it for a couple of days and hopefully your phone will be back!
XXCoder said:
I just don't understand your refusal on using white rice. It have saved countless phones.
Uncooked white rice is VERY mosture negative. Just put layer of rice, put your phone on it, cover it completely with white rice, seal it in. Ziploc could work too.
In a day or two your partially dry phone will be bone-dry. If it was soaked still you could first try to shake out water as much as can, soak it in distilled water to remove minerals, then white rice it for 3 to 5 days.
Click to expand...
Click to collapse
exactly what ive said. ive read everywhere that rice is one of the best solutions out there
Like was said before you most likely have some corrosion on a few contacts, if you have about 6 bucks you can spare you can get residue free contact cleaner in an aerosol at radio shack or any electronics store and save yourself having to scrub each contact and connector. Just tear the phone down down spray all the contacts and connectors with contact cleaner let it sit for a few then spray it down with air duster to get any thats get under the resistors, in the connectors, etc that hasn't dried; let it sit till you're positive everythings dry and put it back together. Does the same thing as alcohol just alot less scrubbing.
Sent from my i897 w/Andromeda 3, Suckerpunch kernel, & 1.3Ghz OC using Tegrak.
Hello,
thanks for narrowing the problem down.
But for me it looks like something different, because:
1) I have been using the phone for 1 week without any problems and it got screwed after I've launched the camera app for the first time
2) The backlight works when I power on the phone. But its stop is event-triggered, like when I launch the sound or video player or when I get a call... Similar events would trigger the backlight back on.
Perhaps reflashing the software could fix that?
I went to a shop today and put another battery. The phone booted, anyway without any backlight, twice...
At least the device is still alive.
There probably was a tiny water bubble and it messed with phone when you turned camera on.
darkman088 said:
Hello,
thanks for narrowing the problem down.
But for me it looks like something different, because:
1) I have been using the phone for 1 week without any problems and it got screwed after I've launched the camera app for the first time
2) The backlight works when I power on the phone. But its stop is event-triggered, like when I launch the sound or video player or when I get a call... Similar events would trigger the backlight back on.
Perhaps reflashing the software could fix that?
I went to a shop today and put another battery. The phone booted, anyway without any backlight, twice...
At least the device is still alive.
Click to expand...
Click to collapse
remove the back cover and battery from the phone, and put everyting in a bowl of rice for a day,. should fix everything,
XXCoder said:
There probably was a tiny water bubble and it messed with phone when you turned camera on.
Click to expand...
Click to collapse
Either that or a short in the cameras circuit from corrosion, either way i'd pull it apart before it gets worse and check it out.
Sent from my i897 w/Andromeda 3, Suckerpunch kernel, & 1.3Ghz OC using Tegrak.

sidekick got wet

ok i got my phone wet what do i do i put it in the rice
I've heard that works, I don't know how long you keep it in there.
Take the battery out and do not try to turn it on or it will like short circuit or something like that.
/my little knowledge.
well i did turn it off and then back on
Put it in rice for a day or so.
will that fix the button issue
Most likely. The button problem is caused by water completing the circuit between the button and the point of contact, so putting your SK in the rice will almost certainly fix your problem (just be sure to be patient and wait a day or two).
worst comes to worst buy on on ebay for 75 bucks
thank you guys u made me feel so much better
well it didnt fix it
you gotta wait a few days man now its probably done-zo
what you mean
you have to let it sit in rice for a couple days, the water will cause corrosion and over time will mess up the circuits, rice will dry it out over the course of a few days then it would be fine but if you pump electric through it you can cause things to permanently be damaged
If you are some what mechanically inclined, you can disassemble your phone so it can completely dry. All you will need is a micro screw driver set (usually find at hardware or tool store) and youtube has a good collection of dis-assembly videos. The proper way to service a water damaged smart phone would be to disassemble and place in an ultrasonic cleaner with alcohol or other chemical to remove water. Might check your local area for a phone repair shop, they usually have all the tools to get your phone repaired correctly so you don't end up with a button that doesn't work or worst problems later on from corrosion. Hope this helps
im confussed
What blk2dr is saying is that over time, the water can cause damage to your phone (if it isn't dried quickly). He recommends that, if you think you are able, you should take your phone apart so that it can dry faster.
If you aren't confident in your ability to take your phone apart and put it back together, I recommend you just slide the screen up, take the battery cover off, remove the battery and SIM card (and microSD if you have one in there), and put it back in the rice.
How long did you keep your SK in the rice the first time?
over night i tired it when i woke up and it still didnt work
Perhaps there is some water left.Maybe it condensed. Try taking it apart and see if there are any drops left.Also don't get tempted to use a hair drier since it cpuld melt some circuits and wire connections.
Sent from my Optimus Me using xda premium
i think the phone is trashed the battery and the phones water thingy is red
listen, of course its red, but you needed to let it sit in the rice longer, its not going to dry out in 12 hours
its going to take days, and by trying it over and over youre just doing more damage
i will try it tomorrow morning

Water Damaged AT&T LG G2 D800

Hi guys. Today I made the mistake of dropping my AT&T LG G2 D800 into the toilet.
I promptly removed the phone from the toilet, it was submerged for about 2-3 seconds. The phone stayed on for a few seconds but then froze and powered off. I disassembled it as quickly as possible (accidentally cracking the back cover in the process), and put the disassembled pieces in a large container of rice.
I'm wondering if you guys have any suggestions, and was also wondering how the battery can be completely removed.
I've also taken a photo of what looks like some sort of corrosion/damage on the logic board - if it helps. Otherwise, I don't see anything that looks damaged electronically anywhere else on the phone.
Any ideas or assistance would be appreciated, thank you!
First off, I'm sorry to hear about your loss I once gave my sister her first smartphone and she dropped it in the toilet as well good thing it wasn't a G2. The battery is hard to remove due to its design. They utilized all the space they could, so you have to remove some parts from the phone to be able to pull out the battery. Keep it in rice for a few days, reassemble and try your luck. Put the rest of the device in rice too, to ensure that all water has been drained.
Sent from my LG-D802 using XDA Premium 4 mobile app
Dropped in a basin of water
It's my usual practice to bring with me my g2 in the bathroom. I dropped it, I dont know how, in a basin of water, a little fortunate than the toilet bowl. I was able to touch the screen coz I want to turn it off. But it just suddenly did not work. So, I gave up and left it in sunlight in the living room. The next day I tried to turn it on. Led turned on then dead again. I gave up again and just left it somewhere. After two days, I, out of habit, took it where I left it and turned it on. Viola! It turned on! What I did, I turned it off and charged it full. Now, to make sure, I put it inside our rice dispenser. I'll try to turn it on again tomorrow. Fingers crossed.
faithraze said:
It's my usual practice to bring with me my g2 in the bathroom. I dropped it, I dont know how, in a basin of water, a little fortunate than the toilet bowl. I was able to touch the screen coz I want to turn it off. But it just suddenly did not work. So, I gave up and left it in sunlight in the living room. The next day I tried to turn it on. Led turned on then dead again. I gave up again and just left it somewhere. After two days, I, out of habit, took it where I left it and turned it on. Viola! It turned on! What I did, I turned it off and charged it full. Now, to make sure, I put it inside our rice dispenser. I'll try to turn it on again tomorrow. Fingers crossed.
Click to expand...
Click to collapse
Your best bet friend, is or was to turn off immediately and tear it down pull battery and hit with a dry chem spray heavily. Well not too heavy but then after that hair dry. Rice works in time but not many people will tell you rice can leave a starch film inside of your internals leaving you in a bad way if ever it was heated to liquify the starch. It will coat the internals and youll never get it working again. Though rare. It happens. Try to get a can of water erase. Or canned evaporater. I use it on repairs and have had many positive outcomes. When pulling battery on the devices especially lg be careful of the older nexus 4 and older devices as their internal battery flex terminals with pull right out.
Anyway. Hope you get it working bro. Peace
Sent from my LG-D800 using XDA Free mobile app
Droid2drummer said:
Your best bet friend, is or was to turn off immediately and tear it down pull battery and hit with a dry chem spray heavily. Well not too heavy but then after that hair dry. Rice works in time but not many people will tell you rice can leave a starch film inside of your internals leaving you in a bad way if ever it was heated to liquify the starch. It will coat the internals and youll never get it working again. Though rare. It happens. Try to get a can of water erase. Or canned evaporater. I use it on repairs and have had many positive outcomes. When pulling battery on the devices especially lg be careful of the older nexus 4 and older devices as their internal battery flex terminals with pull right out.
Anyway. Hope you get it working bro. Peace
Sent from my LG-D800 using XDA Free mobile app
Click to expand...
Click to collapse
The thing is, d802's battery is not removable and I dont have the tools to remove the back cover. No service center here too. Luckily, my mighty G2 is working perfectly now.

Z5 and water don't mix...

Hello,
I just had an issue with my Z5, I merely rinsed it under the tap - it wasn't hot water and I didn't blast the water 100 mph, it was literally a few seconds rotating from font to back when suddenly it started acting up. My music started playing through the speakers but just as it started it stopped but then kept repeating like this over and over.
I tried to unlock it but it was extremely sluggish not responding to my inputs, making sounds and vibrating like I pressed 1000 things at once. Amazingly I managed to unlock it using the fingerprint sensor and I could see it was constantly opening and closing my music app as if I was plugging/unplugging headphones over and over, I restarted it but it carried on soon as it started up, I blew the headphone jack out and even put a cotton bud in it thinking there was remaining water but there wasn't any. It was pretty frustrating.
Actually connecting headphones was the only way to stop it; it would just play the music through them but I could stop it and it wouldn't start - but the minute I took them out it started acting up again. I left the headphones in for 10 minutes and finally after removing them it stopped.
What the hell just happened? I thought this phone was pretty good around water with its 'IP68' rating "That means it's been tested by being immersed in fresh water for 30 minutes in depths of up to 1.5 metres". This doesn't give me confidence with that statement, makes me believe they either made one especially for that test or it's just poor build quality.
This is my second Z phone - I had the Z2 before this and I once also had to send that back because the screen was detecting double taps right down the middle due to it being splashed by some water.
I mentioned this before in another post, but though the phone is certainly IP68 water resistant, the headphone jack being open is a weakness. Even freshwater conducts electricity as you've found out, and there are minerals/salts present in tap water. The phone thinks that phones are connected when that jack gets wet as it is shorting out the connectors. It then loses its mind because it keeps processing headphones in out in out in out and in my case heated up quite a bit. You did well using the Q-tip, but you might next time try wetting it with rubbing alcohol first to really dry it out. It worked for me immediately. I ordered some rubber headphone plugs (they're cheap) for the next time I might need to get the phone wet.
I keep saying it - electronics and water don't mix well. Time and time again I see people posting about phone problems after getting wet. I personally have seen enough to know to keep mine dry - same as I've ever done with phones.
Forget your phone is "waterproof". Treat it like your other electronic widgets and you'll lead a happier life.
Just dry it all out it'll be fine
Sent from my Xperia z5 using Tapatalk
Yes leaving the headphone jack exposed is definitely a weakness, but it would be an idea for the phone to detect such a short and to ignore it, because realistically you're not gonna be constantly plugging/unplugging the headphones many times a second like that.
It also raises concerns about the exposed USB port on the bottom, I believe they should have extended the removable cover and hidden it in there or something. Surely it must have come as some sort of concern when they were designing it...
The ip rating actually states that the water cannot damage parts but it still may ingress and need thoroughly drying out after submerging
Sent from my Xperia z5 using Tapatalk
Same happens to me (the phone thinks a pair of headphones is connected, the front speakers sound "muffled", etc.) Not a big issue if you ask me. Yes the Z5 is water resistant, but it's not made to be operated underwater or when it's very wet (presence of water in the mini jack port or in the speakers).
It won't cause any damage to the device though. Let it dry, it will eventually work as it should. The mini-jack thing doesn't always happen to me, but when it does, letting the Z5 dries for ~30 minutes is usually enough. Same think for the front speakers.
Can't remember exactly but press the do not ask again checkbox and it will stop I don't see it as an issue
Sent from my E6653 using Tapatalk
My phone died after get submerged in sea water, it strated to work by it self, strange colored lines apeared at the sreem... then the phone continuaslly vibrates untel the battery die. i got some fogg on both cameras and i could get it out, tryed thusb charger, and does nothing, doesnt turn on, nothing... really dead
I washed my z5 many times with water and it never got any kind of damage, but i always turn it off before doing that.
I do find it ridiculous that all the advertising shows the phone being used in the pool etc when clearly that's a recipe for disaster... I haven't used it this way yet, but when I bought this phone I had visions of taking pictures of my daughter learning to swim... Clearly not a good idea tho, despite what Sony imply
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jufece said:
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Well, they should be done for false advertising then, as (do a google) there are a ton of advertising shots showing submerged Z3/Z5's out there, and I bet a lot of people purchased for this reason (I didn't, tho was a nice added bonus before i found out it was lies)
9006 said:
Hello,
I just had an issue with my Z5, I merely rinsed it under the tap - it wasn't hot water and I didn't blast the water 100 mph, it was literally a few seconds rotating from font to back when suddenly it started acting up. My music started playing through the speakers but just as it started it stopped but then kept repeating like this over and over.
I tried to unlock it but it was extremely sluggish not responding to my inputs, making sounds and vibrating like I pressed 1000 things at once. Amazingly I managed to unlock it using the fingerprint sensor and I could see it was constantly opening and closing my music app as if I was plugging/unplugging headphones over and over, I restarted it but it carried on soon as it started up, I blew the headphone jack out and even put a cotton bud in it thinking there was remaining water but there wasn't any. It was pretty frustrating.
Actually connecting headphones was the only way to stop it; it would just play the music through them but I could stop it and it wouldn't start - but the minute I took them out it started acting up again. I left the headphones in for 10 minutes and finally after removing them it stopped.
What the hell just happened? I thought this phone was pretty good around water with its 'IP68' rating "That means it's been tested by being immersed in fresh water for 30 minutes in depths of up to 1.5 metres". This doesn't give me confidence with that statement, makes me believe they either made one especially for that test or it's just poor build quality.
This is my second Z phone - I had the Z2 before this and I once also had to send that back because the screen was detecting double taps right down the middle due to it being splashed by some water.
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Sounds dumb but I overheated mine I just left it on charge and play high intensity games and after an hour it was good as new

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