So I got off the phone with the tier 2 VZ tech support about the random reboots/shutdowns. But apparently both level 1 and 2 tech support are being told to tell people that the gingerbread update is coming out in less than 2 weeks. As always, we can take it with a grain of salt. But hopefully there's some truth in there.
wcfarris said:
So I got off the phone with the tier 2 VZ tech support about the random reboots/shutdowns. But apparently both level 1 and 2 tech support are being told to tell people that the gingerbread update is coming out in less than 2 weeks. As always, we can take it with a grain of salt. But hopefully there's some truth in there.
Click to expand...
Click to collapse
MR2 might be in two weeks, but not GB
Its the MR2, trust me HTC and Verizon wont hold their promise
joshnichols189 said:
MR2 might be in two weeks, but not GB
Click to expand...
Click to collapse
I asked specifically if it was the 2.3 Gingerbread release and the tier 2 guy said "Yes. It is absolutely that."
wcfarris said:
I asked specifically if it was the 2.3 Gingerbread release and the tier 2 guy said "Yes. It is absolutely that."
Click to expand...
Click to collapse
He was wrong lol
wcfarris said:
I asked specifically if it was the 2.3 Gingerbread release and the tier 2 guy said "Yes. It is absolutely that."
Click to expand...
Click to collapse
Sounds like he had absolutely no idea what Gingerbread was.
I thought MR2 had been canceled though?
Bateluer said:
I thought MR2 had been canceled though?
Click to expand...
Click to collapse
I wouldn't know, haven't been around the past few days but I wouldn't assume so because of all the problems people had with MR1..
And OP, Verizon and HTC said gingerbread would be out this month, so of course they told their employees to say that, even if it's not actually coming this month.
wcfarris said:
I asked specifically if it was the 2.3 Gingerbread release and the tier 2 guy said "Yes. It is absolutely that."
Click to expand...
Click to collapse
So you got an idiot who was somehow promoted from tier 1 to tier 2. Can you call him back and tell him I would like to place a bet on that.
So while yes, MR2 was cancelled...it wasn't really.
The leak we have, was cancelled. MR2 will still be out, as a different version, and no, LOL, it will not be Gingerbread.
wcfarris said:
I asked specifically if it was the 2.3 Gingerbread release and the tier 2 guy said "Yes. It is absolutely that."
Click to expand...
Click to collapse
Well a tier 3 guy told me that there will also be an app included in this update that will produce Krispy Kreme donuts out of the mini usb port too!
Dnakaman said:
Well a tier 3 guy told me that there will also be an app included in this update that will produce Krispy Kreme donuts out of the mini usb port too!
Click to expand...
Click to collapse
YES! Verizon does read my email suggestions!
Sent from my ThunderBolt using XDA App
miketoasty said:
YES! Verizon does read my email suggestions!
Sent from my ThunderBolt using XDA App
Click to expand...
Click to collapse
LOL, if you get the paid version of the app a stripper will bring them to you!
Dnakaman said:
LOL, if you get the paid version of the app a stripper will bring them to you!
Click to expand...
Click to collapse
lol they got my money strippers and krispy kreme how can you go wrong
I heard the same thing from the consumer advocate I spoke with last night. He said an update should be hitting in the next 2 weeks and he has been told it is gingerbread. I tried to correct him by saying it would be the mr2 update. He stood firm with gingerbread.
Verizon once told me the Eris gingerbread update was coming...
The techs know far less than the community.
Thunderbolt «» Ginger BAMF
Customer Service Reps, "Tier 1, 2, 9b" tech support guys, people in retail stores,basically anyone you can call on the phone or talk to in person, know NOTHING about when phones are going to be released, updates, etc.
Sure, they might know a day or two in advance about something, and they may hear internal rumors. But they have no solid information, because its not given to them.
I was told the same thing when I asked then about the reboots...they just confused
Boy, some of us are so trusting about what people tell us...aren't we.
Kid_Cudi said:
Verizon once told me the Eris gingerbread update was coming...
The techs know far less than toddlers.
Thunderbolt «» Ginger BAMF
Click to expand...
Click to collapse
I fixed your statement above to be more accurate to the truth.
Gingerbread will be released August 11th, that is the date they are aiming for.
Related
http://www.bgr.com/2011/05/26/t-mobile-working-on-g2x-software-fix-gingerbread-coming-by-summer/
Let's see what the outcome will be.
Didnt we know this already? Isnt there a thread dedicated to this?
Like I said when I posted this link half an hour ago, summer is less than a month away! Though a few bug fixes would be nice before then...
I wonder if the phone will remain "out of stock" until the update?
T-Mobile said. “As with any new device, a small percentage of customers have commented about possible improvements and we are working with LG to deliver a software update, which we expect to offer some performance issues.”
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Click to collapse
So they are going to be giving an update that causes performance issues? lol
Spyvie said:
Like I said when I posted this link half an hour ago, summer is less than a month away! Though a few bug fixes would be nice before then...
I wonder if the phone will remain "out of stock" until the update?
Click to expand...
Click to collapse
September is still considered summer....
wondercoolguy said:
September is still considered summer....
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Click to collapse
Yes, but I believe the direct quote is "by summer"...
wondercoolguy said:
September is still considered summer....
Click to expand...
Click to collapse
T-Mobile may issue this fix at the same time it rolls out its planned Android Gingerbread update, which the carrier announced will occur sometime before summer.
Summer starts June 21st or something. So "before June 21st".
That's how I read it. Note they didn't say "during" or "over" summer.
this is tmobile we are dealing with and you know how the updates for froyo with the vibrant went. yes i know this is not samsung but you have to think it is tmo and it is possible that they didnt want to release it so i will wait until the end of summer when we will possible get it. so do not come on here on june 21 or whenever the beginning of summer and expect to have gb on your phone that's not how tmobile works.
dligon said:
this is tmobile we are dealing with and you know how the updates for froyo with the vibrant went. yes i know this is not samsung but you have to think it is tmo and it is possible that they didnt want to release it so i will wait until the end of summer when we will possible get it. so do not come on here on june 21 or whenever the beginning of summer and expect to have gb on your phone that's not how tmobile works.
Click to expand...
Click to collapse
Yes, but in this case a lot of customers are waiting for an update to make their $500 phones work. T-Mo and LG have some serious incentive to get an update out ASAP.
EDIT: If I have to wait more than a month or so for a basic bug-fix update I may look into a full refund under lemon laws or whatever.
dligon said:
this is tmobile we are dealing with and you know how the updates for froyo with the vibrant went. yes i know this is not samsung but you have to think it is tmo and it is possible that they didnt want to release it so i will wait until the end of summer when we will possible get it. so do not come on here on june 21 or whenever the beginning of summer and expect to have gb on your phone that's not how tmobile works.
Click to expand...
Click to collapse
My apologies sir but you are misinformed if you believe T-Mobile actually is the one at fault for late android releases. Blame the maker's companies such as Samsung Motorola HTC or LG, not T-Mobile, At&t,and Verizon. (And sometimes Sprint >.> lol)
Sent from my LG-P999 using XDA Premium App
When I went to swap my battery out I mentioned reboots and the battery problem she told me a update would be out the end of next month. Can't really trust the reps but she was using a g2x as well....
samnir said:
My apologies sir but you are misinformed if you believe T-Mobile actually is the one at fault for late android releases. Blame the maker's companies such as Samsung Motorola HTC or LG, not T-Mobile, At&t,and Verizon. (And sometimes Sprint >.> lol)
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
No your wrong. The manufacturer. Has gb done already its in T-Mobiles hands just like with the vibrant...
Samsung had 2.2.1 out in September. But it took till December to get it from T-Mobile...
sent from a dual core jitterbug using XDA look alike app
samnir said:
My apologies sir but you are misinformed if you believe T-Mobile actually is the one at fault for late android releases. Blame the maker's companies such as Samsung Motorola HTC or LG, not T-Mobile, At&t,and Verizon. (And sometimes Sprint >.> lol)
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
yes that's true it is the companies fault but as you know if lg, htc etc sends tmobile gb with free tethering or something similar then tmobile will most definitely send that version back until the company fixes it or until tmobile can block the feature and they will also have to be able to put their bloatware on the phone so it is tmo fault if say lg releases gb on june 1 and tmobile doesnt get it out until aug because they want to bloat it up with crap.
dligon said:
yes that's true it is the companies fault but as you know if lg, htc etc sends tmobile gb with free tethering or something similar then tmobile will most definitely send that version back until the company fixes it or until tmobile can block the feature and they will also have to be able to put their bloatware on the phone so it is tmo fault if say lg releases gb on june 1 and tmobile doesnt get it out until aug because they want to bloat it up with crap.
Click to expand...
Click to collapse
Correct answer
sent from a dual core jitterbug using XDA look alike app
i for one will not be holding my breath all summer long waiting for this gb release if it happens. i did that with froyo with the vibrant now i can only remember only part of my name and the first 2 digits of my birthday.
dligon said:
i for one will not be holding my breath all summer long waiting for this gb release if it happens. i did that with froyo with the vibrant now i can only remember only part of my name and the first 2 digits of my birthday.
Click to expand...
Click to collapse
Hah ha yeah i had a aneurysm waiting on T-Mobile
I wont do it again for this phone
sent from a dual core jitterbug using XDA look alike app
nate420 said:
No your wrong. The manufacturer. Has gb done already its in T-Mobiles hands just like with the vibrant...
Samsung had 2.2.1 out in September. But it took till December to get it from T-Mobile...
sent from a dual core jitterbug using XDA look alike app
Click to expand...
Click to collapse
Oh yeah! you mean the unfinished GB? I can totally see how that's ready for mass production updates. >.> yeah bro. Again I see exaggerated time tables and to much blame put on Carriers. They're the necessary evil don't get be wrong but their involvement is minimal compared to what you all believe, slapping on"non removable" bloatware onto the Software is more simple than you give them credit for. Agreed options like free wifi are obvious rejected versions but that doesn't result in multi month extensions.
Sent from my LG-P999 using XDA Premium App
lmao i love all the bashing..
but i hope the update does come out by the end of june!! that would be great.
dligon said:
yes that's true it is the companies fault but as you know if lg, htc etc sends tmobile gb with free tethering or something similar then tmobile will most definitely send that version back until the company fixes it or until tmobile can block the feature and they will also have to be able to put their bloatware on the phone so it is tmo fault if say lg releases gb on june 1 and tmobile doesnt get it out until aug because they want to bloat it up with crap.
Click to expand...
Click to collapse
I got mine from a tmobile store, all tethering intact.
Sent from my LG-P999 using XDA Premium App
dligon said:
yes that's true it is the companies fault but as you know if lg, htc etc sends tmobile gb with free tethering or something similar then tmobile will most definitely send that version back until the company fixes it or until tmobile can block the feature and they will also have to be able to put their bloatware on the phone so it is tmo fault if say lg releases gb on june 1 and tmobile doesnt get it out until aug because they want to bloat it up with crap.
Click to expand...
Click to collapse
My sentiments as well.
Sent from my LG-P999 using XDA App
http://phandroid.com/2011/06/01/htc...ers-android-2-3-gingerbread-update-scheduled/
I look forward to the official update so the devs can get to work and this whole Ginger radio thing can be put to bed.
You would think so but you never know with HTC. Here is for hoping though.
bigd5783 said:
You would think so but you never know with HTC. Here is for hoping though.
Click to expand...
Click to collapse
Very true. However, they at least have the sense overlay done (or so it would seem), so that leaves the LTE radio... that's about it.
*raises a glass to HTC*
Don't let me down *****es.
I am so jelous.
Sent from my ADR6400L using XDA App
Gingerbread will come out after the maintenance fix update that verizon & HTC are working on. The maintenance update is scheduled for this month so hopefully not to much longer for ginger...
Jrocker23 said:
Gingerbread will come out after the maintenance fix update that verizon & HTC are working on. The maintenance update is scheduled for this month so hopefully not to much longer for ginger...
Click to expand...
Click to collapse
You say that pretty confidently. Do you have a good source of information? Just curious if you've got inside knowledge or if this is coming from the internet rumor mill.
Either way I hope you're right. I can't wait for some GB action.
Thanks!
Let's hope they fix it because my Bolt has been a turd. 5 random reboots yesterday.
playbeasy said:
You say that pretty confidently. Do you have a good source of information? Just curious if you've got inside knowledge or if this is coming from the internet rumor mill.
Either way I hope you're right. I can't wait for some GB action.
Thanks!
Click to expand...
Click to collapse
I can say that it does come from verizon and its not your everyday cs rep or a store employee. I have known the person since I'm 5 (41 Now) and they have been with verizon 15 years and has worked his way up from tech to a nice position.
I can also add that they were looking into making the maintenance update part of the GB upgrade but were having issues with it so as of now they are two seperate ota's.
Im sure some of the devs here can check and see if this has any validity. I cant get him to confirm a GB date but he said nothing will be set for GB until current issues are dealt with..
Jrocker23 said:
I can say that it does come from verizon and its not your everyday cs rep or a store employee. I have known the person since I'm 5 (41 Now) and they have been with verizon 15 years and has worked his way up from tech to a nice position.
I can also add that they were looking into making the maintenance update part of the GB upgrade but were having issues with it so as of now they are two seperate ota's.
Im sure some of the devs here can check and see if this has any validity. I cant get him to confirm a GB date but he said nothing will be set for GB until current issues are dealt with..
Click to expand...
Click to collapse
Where have you been all my (Android) life?!
miketoasty said:
Where have you been all my (Android) life?!
Click to expand...
Click to collapse
In my pants...
Been using multiple GB 2.3.3, and 2.3.4 roms, including alpha CM7, with very little issue. I would expect official release soon if I didn't know Verizon so well.
Sent from my ADR6400L using XDA App
The EVO has been out a longer than the thunderbolt, and its just now getting it. I'm not saying it will take that long for the tbolt to ft GB, I'm just saying don't get your heart completely set on getting it real soon. Who knows these days really..
Sent from my HTC Thunderbolt
I hope it doesn't have the issues the Droid X has with the ota update that rolled out.
jakkzen said:
I hope it doesn't have the issues the Droid X has with the ota update that rolled out.
Click to expand...
Click to collapse
All updates have issues so it's going to be pretty much unavoidable. Factory resets can generally clear up most of them though.
ok so this is the second time talking to tmobile tech and them telling me june 15th gingerbread will be sent out, they just got word that its ready they said it fixes a bunch of things, she stressed on not having a task killer that day cuz it would mess the ota update up, im good cuz i dont need the ota il wait for the rooted version lol, she said make sure your battery is fully charged. she also said there sending it out that day because the sensation drops? i thought it already did??? idk im almost 80% sure now after hearing all the stuff she told me that it will be out. some of u guys should try calling tech support and see what they say
sarni84 said:
ok so this is the second time talking to tmobile tech and them telling me june 15th gingerbread will be sent out, they just got word that its ready they said it fixes a bunch of things, she stressed on not having a task killer that day cuz it would mess the ota update up, im good cuz i dont need the ota il wait for the rooted version lol, she said make sure your battery is fully charged. she also said there sending it out that day because the sensation drops? i thought it already did??? idk im almost 80% sure now after hearing all the stuff she told me that it will be out. some of u guys should try calling tech support and see what they say
Click to expand...
Click to collapse
IMO they were delaying gingerbread update and saving it for June 15th mainly because they do not want most of the G2X users to go to stores on 15th and exchange their G2X with Sensation. They would want to sell Sensation to the new customers not unsatisfied G2X users. It's just a theory though. I just wish they release GB soon.
I am so excited!!!! Tomorrow I will be checking my phone the whole day!
I will call T-Mobile and see what they say about the update,
Thanks for letting us know
i know i agree cuz i said why are you guys dropping both the same day and she said she didnt know lol, i was skeptical at first but after everything she said like temporarily disable task killer if u have one idk all makes sense, dude she was reading everything off to me from her computer screen she said, she was like some people were complaining about there phone shutting down and rebooting at times, she said the update will fix it, so lets see what tommorrow brings boys
i just called back for ****s agiggles n this rep didnt hear anything....idk its weird y would the 2 i talked to know about it and this one not know about it
we shall see i dont see it happening..
I'm not holding my breath either...it'd be announced all over if it was official.
Sent from my LG-P999 using XDA App
From my experience, the level 1 techs don't know a whole lot, even about updates. Probably need to talk to someone in the Android tech dept.
I'll believe it when I see it...
T-Mobile more than likely is informing their G2x customers that the update is coming on the 15th to shut us up. I highly doubt the we would get the update before the European customers get theirs - they have had their devices a couple of months before we in the states got ours and they have still not seen an update. At this point I wouldn't trust a word T-Mobile says.
sarni84 said:
i just called back for ****s agiggles n this rep didnt hear anything....idk its weird y would the 2 i talked to know about it and this one not know about it
Click to expand...
Click to collapse
I have found Tmo is like anyplace else. There are great employees that read all the memos and know what the hell is going on and are helpful and then there are a bunch of deadbeats just collecting a check.
dkb218 said:
T-Mobile more than likely is informing their G2x customers that the update is coming on the 15th to shut us up. I highly doubt the we would get the update before the European customers get theirs - they have had their devices a couple of months before we in the states got ours and they have still not seen an update. At this point I wouldn't trust a word T-Mobile says.
Click to expand...
Click to collapse
u know whats crazy about that she said they rolled theres out last week.....??? i would like to know tho
There is no GB update coming I have the inside source code
sent from Abbottabad, Pakistan with no internet connection
jcbofkc said:
I have found Tmo is like anyplace else. There are great employees that read all the memos and know what the hell is going on and are helpful and then there are a bunch of deadbeats just collecting a check.
Click to expand...
Click to collapse
i feel ya......i just hope it happens, idk have a day to findout so we shall see
Rootuser3.0 said:
There is no GB update coming y'all are some effing Id its
sent from Abbottabad, Pakistan with no internet connection
Click to expand...
Click to collapse
dude im just relaying what the tech told me, and y are we idiots??? do u know for sure, let me guess u work for tmobile
sarni84 said:
dude im just relaying what the tech told me, and y are we idiots??? do u know for sure, let me guess u work for tmobile
Click to expand...
Click to collapse
No, I believe he works at Bullsh*t'R'us
But it's all speculation at this point, no one will know for sure until it actually happens. Seeing is believing, after all
omarsalmin said:
No, I believe he works at Bullsh*t'R'us
But it's all speculation at this point, no one will know for sure until it actually happens. Seeing is believing, after all
Click to expand...
Click to collapse
lol yea hes even retiring early for being such a great employee lol, nah i guess we will just wait and see....
I'm banging Tmobile's ceo daughter and she said something would be coming out tommorow.
dligon said:
I'm banging Tmobile's ceo daughter and she said something would be coming out tommorow.
Click to expand...
Click to collapse
...cumming*
dligon said:
I'm banging Tmobile's ceo daughter and she said something would be coming out tommorow.
Click to expand...
Click to collapse
Pics or it didn't happen
"If Satan lived in heaven he'd be me... "
freakboy13 said:
Pics or it didn't happen
"If Satan lived in heaven he'd be me... "
Click to expand...
Click to collapse
Second this notion!
Just curious if anyone has any insight or speculation?
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I'd say if the advertisements are true for the canadian Rogers version, I'd say around the time it comes out. lol
P1 Wookie said:
I'd say if the advertisements are true for the canadian Rogers version, I'd say around the time it comes out. lol
Click to expand...
Click to collapse
Thanks. I haven't been to Canada for a month or two... when is the scheduled launch up there?
I honestly don't know, I live in the states, lol.
P1 Wookie said:
I honestly don't know, I live in the states, lol.
Click to expand...
Click to collapse
Aww. :-( ....
I dont believe theyve announced an official date yet, still just Summer 2011. The best question is whether AT&T and samsung are going to release an official update for the US Infuse to match the Canadian version with its 2.3 and 1080p.
pr0necr0 said:
I dont believe theyve announced an official date yet, still just Summer 2011. The best question is whether AT&T and samsung are going to release an official update for the US Infuse to match the Canadian version with its 2.3 and 1080p.
Click to expand...
Click to collapse
In other words don't hold my breath for AT&T? HEHE.... I remember "MMS and Tethering coming Summer 2009" when they released iPhone and said MMS was coming... and summer became the following Winter\Spring :-(
Popycock! I'll believe it when I see it!!!
Ya I think the rogers thing shows more how samsung has the update ready, but att can't be bothered
nstong said:
Ya I think the rogers thing shows more how samsung has the update ready, but att can't be bothered
Click to expand...
Click to collapse
They're too busy wondering how they're going to spin the Marketing on 3G being 4G once all the other carriers move from 4G to 5G in 2014 when AT&T still is finishing rolling out 3G, haha
When can any carrier be bothered with big OTA updates like gingerbread? They dont care. They figure we bought the phone already so they have their money, why should they spend money giving us what we deserve?
pr0necr0 said:
When can any carrier be bothered with big OTA updates like gingerbread? They dont care. They figure we bought the phone already so they have their money, why should they spend money giving us what we deserve?
Click to expand...
Click to collapse
And it's just going to get worse if T-Mo\ATT goes through :-(
bella92108 said:
And it's just going to get worse if T-Mo\ATT goes through :-(
Click to expand...
Click to collapse
I think you meant AT&T-Mo
pr0necr0 said:
I think you meant AT&T-Mo
Click to expand...
Click to collapse
HEHE, same thing, getting [email protected] in the ear or getting [email protected] in the nostril. Same ****, different way. haha
I just got done talking to a T-mobile rep about some problems I had with my G2x. So he asked for my firmware version and I told him 2.3.3 and then he asked for my kernel version and I told him. Then he told me to do "Checking" on my phone dial-er ,then he said I'm going to get an update in the next 24 hours to 2.3.4. If I don't they said for me to call them. Do you think they are bluffing?
oj0043 said:
I just got done talking to a T-mobile rep about some problems I had with my G2x. So he asked for my firmware version and I told him 2.3.3 and then he asked for my kernel version and I told him. Then he told me to do "Checking" on my phone dial-er ,then he said I'm going to get an update in the next 24 hours to 2.3.4. If I don't they said for me to call them. Do you think they are bluffing?
Click to expand...
Click to collapse
While I can't say that they are wrong, I also can't say they are correct, either. Customer CARE isn't supposed to disseminate that kind of information to begin with, largely for this reason: they don't really know what they're talking about. They aren't briefed on this kind of information and therefore aren't supposed to mislead customers into incorrect information.
oj0043 said:
I just got done talking to a T-mobile rep about some problems I had with my G2x. So he asked for my firmware version and I told him 2.3.3 and then he asked for my kernel version and I told him. Then he told me to do "Checking" on my phone dial-er ,then he said I'm going to get an update in the next 24 hours to 2.3.4. If I don't they said for me to call them. Do you think they are bluffing?
Click to expand...
Click to collapse
Guess we'll find out by tomorrow won't we?
if the update is real please tell us what you did. but i imagine if there was another update it will be all over the forums lol
oj0043 said:
I just got done talking to a T-mobile rep about some problems I had with my G2x. So he asked for my firmware version and I told him 2.3.3 and then he asked for my kernel version and I told him. Then he told me to do "Checking" on my phone dial-er ,then he said I'm going to get an update in the next 24 hours to 2.3.4. If I don't they said for me to call them. Do you think they are bluffing?
Click to expand...
Click to collapse
Make sure you are unrooted and on stock recovery.
Sent from my LG-P999 using xda premium
mt3g said:
Make sure you are unrooted and on stock recovery.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
If this is true this would be fantastic. I could change my mod to firmware designed for TMO (wifi calling would work peeps) and it would hopefully flash a new baseband and solve some sms on 4g issues people are having (hopefully).
I bet I know what happened. The tmo rep probably misunderstood and thought you had the Tmobile G2, which does have a gingerbread 2.3.4 update. Don't waste your time calling those donkeys tomorrow.
Nothing yet. I don't think he would get a g2 and a g2x mixed up. Only because I gave him all my "about phone" information under stock 2.3.3 so who knows.
Sent from my LG-P999 using XDA App
The CSRs at all the companies are notorious for knowing nothing and making stuff up. They are usually the last to know about updates, etc. so I would take with a very tiny grain of salt anything they say about an OTA coming soon.
So, did you get your promised OTA yet?
jboxer said:
The CSRs at all the companies are notorious for knowing nothing and making stuff up. They are usually the last to know about updates, etc. so I would take with a very tiny grain of salt anything they say about an OTA coming soon.
Click to expand...
Click to collapse
I used to be one of those CSRs.. actually I was a Tier 2 PDA Tech Support until they closed our call center... I was top performance on the site, and I didn't make stuff up .. of course, I got all my facts from xda-developers before we ever heard of them at work... plenty of the other tech support reps made stuff up though...
As far as the OP's OTA... I can guarantee the rep didn't know about what they spoke... We have the leaked 2.3.4 from the tracphone device, and while it's nice, there aren't enough differences that T-Mobile would bother with the hassle of doing an update OTA. That said, the firmware is *obviously* built, and they COULD push out such an update... They just won't.
lotherius said:
I used to be one of those CSRs.. actually I was a Tier 2 PDA Tech Support until they closed our call center... I was top performance on the site, and I didn't make stuff up .. of course, I got all my facts from xda-developers before we ever heard of them at work... plenty of the other tech support reps made stuff up though...
As far as the OP's OTA... I can guarantee the rep didn't know about what they spoke... We have the leaked 2.3.4 from the tracphone device, and while it's nice, there aren't enough differences that T-Mobile would bother with the hassle of doing an update OTA. That said, the firmware is *obviously* built, and they COULD push out such an update... They just won't.
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If you were knowledgeable and didn't make stuff up then you were a rare exception to the rule. What did they do, send your job to India, South America or the Philippines?
jboxer said:
If you were knowledgeable and didn't make stuff up then you were a rare exception to the rule. What did they do, send your job to India, South America or the Philippines?
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Supposedly they took the tier 2 pda support totally in-house... but honestly their support has really gone down in the last year, I think they were already shopping the company to be sold when they closed my call center.
No. I called them again and they said keep trying. Typical.
Sent from my LG-P999 using XDA App
you know i am tired of people saying that tmobile told them this told them that.
you know what tmobile costumer care and tech support dont know nothing other than whats in their screen. and honestly tmobile will not tell tech/care if there gonna be an update they dont know whats the exact date.
im telling you because i had worked with tmobile tech support.
yes they give us cell phones with the actual update but just to test.
and to be honest some people working at tech support dont even know **** about cell phones and how they work. if its not on their computer they put you in hold or send you to another person.
if you really want to know more about when this update gonna come out if it does. i guarrantee ya xda will be the 1st to know.
If my G2X is rooted with CM7, do I have to worry about T-Mobile pushing an update at me?
EEngineer said:
If my G2X is rooted with CM7, do I have to worry about T-Mobile pushing an update at me?
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You will never even get a notification for an OTA. They can't push updates out to non-T-Mobile ROMs that aren't on the stock recovery.
Memnoch30 said:
You will never even get a notification for an OTA. They can't push updates out to non-T-Mobile ROMs that aren't on the stock recovery.
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Not quite true. If you are on a stock rom but not stock recovery, they will push the OTA to you but it will fail to install if stock recovery is not on the device.
jboxer said:
Not quite true. If you are on a stock rom but not stock recovery, they will push the OTA to you but it will fail to install if stock recovery is not on the device.
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Thanks for the quick correction. I noticed it right after I posted but had to go to a software licensing meeting. I was just coming back to make the edit right now