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Thinking about a Thunderbolt...

Ok guys, I need some advice.
I have a Incredible and a Xoom and want 4G on my Xoom. but have the wifi one . I have been tethering via 3g and its slow. I was going to get a 4g hotspot but unlimited data on a TB seems better....
thoughts? suggestions?

you wont be able to legally tether ur thunderbolt to your Xoom. even if you use the built in hotspot feature, ur gonna have to pay extra, and there's a cap. i dont know the prices/cap off hand, but you can see them on verizon.com. if you use wifi-tether or something along those lines, verizon might catch wind and start charging ur account or terminate ur account and make u pay the ETF.

gujupmp88 said:
you wont be able to legally tether ur thunderbolt to your Xoom. even if you use the built in hotspot feature, ur gonna have to pay extra, and there's a cap. i dont know the prices/cap off hand, but you can see them on verizon.com. if you use wifi-tether or something along those lines, verizon might catch wind and start charging ur account or terminate ur account and make u pay the ETF.
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i can get the tether apps no problems, and im not going to use crazy amounts of bandwidth, but i want it to be faster when I DO use it

I use the Wifi tether for my laptop and don't use copious amounts of bandwidth (under 5GB). I am convinced it would cost Verizon more money to make an issue out of it with me than it would to just let it go.

gujupmp88 said:
you wont be able to legally tether ur thunderbolt to your Xoom. even if you use the built in hotspot feature, ur gonna have to pay extra, and there's a cap. i dont know the prices/cap off hand, but you can see them on verizon.com. if you use wifi-tether or something along those lines, verizon might catch wind and start charging ur account or terminate ur account and make u pay the ETF.
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I've never heard of this happening, so I don't think he needs to worry.

Stop thinking and just do it!

I gave up my droid incredible for the thunderbolt. My main concern was the jump in phone size. I'm glad I made the move, I love the thunderbolt. I got used to the size pretty quickly.

Your eventually goin to get a 4G device, either now or later. Get it now while its the same price for 3G and unlimited. Because the price will change. Tbolt!

magicriggs said:
Your eventually goin to get a 4G device, either now or later. Get it now while its the same price for 3G and unlimited. Because the price will change. Tbolt!
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This is true. That being said, it wasn't the most compelling reason for me to get a TB. The most compelling reason was the promise of CM support on a more capable handset than my D1. The TB is definitely capable, and a workable daily driver of CM is now available from slayher. Life is good.

Waiting to meet the guy from ebay now to get my tbolt
Sent from my ADR6300 using XDA Premium App

DroidHam said:
Waiting to meet the guy from ebay now to get my tbolt
Sent from my ADR6300 using XDA Premium App
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I think you'll be impressed. I'm very happy with this phone.

I would tell you to wait for something better, but as we can all see, you may end up waiting and waiting. I got mine day one, and I did a one year contract, and am up again in Jan. 2012. I love the phone and have no regrets, and as of right now, it is the best phone available on Verizon. If I was buying now, I would have second thoughts with so many phones seemingly getting closer to launch date.

I was pretty skeptical about this phone at first but finally jumped the gun and got it. It's so worth it! Loving this phone like crazy! xD

As everyone else is saying love this phone. I got a 2 year contract just to lock in the unlimited 4g for as long as possible. Just something to think about.
Sent from my ThunderBolt using XDA App

Once you have 4g you won,t want anything else... I love my thunderbolt on the BAMF 1.6.1.
Cheers
Sent from my ADR6400L using XDA Premium App

I am a former X owner and thought this phone was gonna be great with the unlocked bootloader, I am disappointed with it though, my X ran just as good and was better in so many ways. The only reason I have this phone is for 4g.

Don't buy thunderbolt just wait for something better
The thunderbolt is 1.0 device that means battery really sucks, beside 4g the thunderbolt is last year hardware trust me. Please I know am gonna get flame for this but what's the point of having a 4g phone if you can't use it. My thunderbolt only lasted me 6 hrs if I even touch it, some time If I restart it that's another bar gone from the battery. So I couldn't take using the thunderbolt than got an iPhone 4 which is also last yrs hardware and once you go 4g you don't go back but am happy with my decision, I don't know what apple did with iOS or battery but Damn that battery last. I lve always had android and this is my first iOS device but there's no android phone that last as long as the iPhone 4. Plus the thing that made me give up the thunderbolt is because next month htc sensation is coming to tmobile htc sense 3.0 ,gingerbread and dual core processor and the Evo 3d and You will probably be still stuck with froyo and sense 2.1 no sense 3.0 no 3d no dual core. This sucks, Verizon waited to long for the thunderbolt if they released it same time evo got out than maybe but at this point it's only another evo 1.5. Beside my iPhone having excellent battery I can't wait for an evo 3d from Verizon but I know Verizon by the time they come out with That it will be outdated by a yr. But with the iPhone I constantly get updates right when it's out no bull**** about your phone is not supported because it's 2 months old. Plus i see nobody telling this guy about the battery problem or gps problem. All of you are in denial for recommend this phone this late in the game.

...
I got it today and am disappointed so far. The 4G has been up and down all over the place. It drops from 4g to 4g to 1x to no network constantly. I dont know what the issue is but so far I miss my incredible

trizzle21 said:
The thunderbolt is 1.0 device that means battery really sucks, beside 4g the thunderbolt is last year hardware trust me. Please I know am gonna get flame for this but what's the point of having a 4g phone if you can't use it. My thunderbolt only lasted me 6 hrs if I even touch it, some time If I restart it that's another bar gone from the battery. So I couldn't take using the thunderbolt than got an iPhone 4 which is also last yrs hardware and once you go 4g you don't go back but am happy with my decision, I don't know what apple did with iOS or battery but Damn that battery last. I lve always had android and this is my first iOS device but there's no android phone that last as long as the iPhone 4. Plus the thing that made me give up the thunderbolt is because next month htc sensation is coming to tmobile htc sense 3.0 ,gingerbread and dual core processor and the Evo 3d and You will probably be still stuck with froyo and sense 2.1 no sense 3.0 no 3d no dual core. This sucks, Verizon waited to long for the thunderbolt if they released it same time evo got out than maybe but at this point it's only another evo 1.5. Beside my iPhone having excellent battery I can't wait for an evo 3d from Verizon but I know Verizon by the time they come out with That it will be outdated by a yr. But with the iPhone I constantly get updates right when it's out no bull**** about your phone is not supported because it's 2 months old. Plus i see nobody telling this guy about the battery problem or gps problem. All of you are in denial for recommend this phone this late in the game.
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You make some valid points, but it is still a very capable phone, if not still a high end phone, and will be until the newer phones actually launch. I am in Chicago, I get 4g everywhere, and my battery lasts all day with moderate usage. I am happy with that. I have never had a random reboot, and GPS works fine (I run custom ROM, so lock is slow once in a while - but never on stock ROM). Plus, for "most" people, this phone will still be very capable for a long time, it depends what you use it for. If you just want to benchmark and have a bigger ****, you will not be happy, as newer, faster phones are coming out. But, for the average user, its a great phone.
Also, I am guessing the people who are having issues, its more network related than the actual phone, which necessarily isn't the hardware, but more so software/network. I am thinking many of us knew there would be growing pains when buying this, but again, I am in an area where I do not have any reception or 4g issues.

DroidHam said:
I got it today and am disappointed so far. The 4G has been up and down all over the place. It drops from 4g to 4g to 1x to no network constantly. I dont know what the issue is but so far I miss my incredible
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They've been having network issues since day one with 4G. Stick with it and it will improve.

Torn: Tbolt / Inc2. Details within! 4G grandfathering?

So I'm looking at stealing my upgrade from my 2nd line ("house" phone), and I'm thinking of one of these two for it.
NOW then, I'm a root'er (obviously), currently loving MIUI on my Incredible but realizing that this may be a ways off for BOTH devices. That's fine. However, it's the 4G thing that has me puzzled.
I was told by a guy at Ye Old Best Buy that if I snag a Tbolt this month I can get "grandfathered" in to unlimited 4G from here on out. Obviously the Inc2 doesn't have 4G whatsoever, but my city's going to have the service rolled out within the month.
Battery life concerns me, and I've heard horror stories about it being even worse than my Incredible's, which is far from inspiring. I'm also one of those "newer = better, right?" kind of guys.
If the grandfathering notion isn't all it's cracked up to be, or if 4G isn't as critical as I'm thinking it might be, then I might just wait until next year to upgrade. If not, well, then I'll have to pull the trigger, right?
Thanks!

First, why are you listening to idiots at bestbuy? They're even bigger morons than the typical (read typical, not atypical) sales lackey at verizon stores. Personally, I rather not deal with either of them and just buy it online with verizon's website (unless waiting an extra 24 hours means that much to you).
http://forum.xda-developers.com/showthread.php?t=1097276&highlight=grandfather
Also, there's plenty of discussions about LTE (4g) on the forum by people asking if it's worth it and were full of answers you would probably find useful, i think (use the search and search by post content, not title, it's pretty useless).

Eh, I was there and felt like chatting. The guy I was talking to was actually really astute. Was asking if I planned to root, what roms I liked, told me something about the thunderbolt's bootloader I didn't understand. I'll check out the links, thanks!
- Dinc + MIUI = bliss

SomeGuyDude said:
Tbolt this month I can get "grandfathered" in to unlimited 4G from here on out. Obviously the Inc2 doesn't have 4G whatsoever, but my city's going to have the service rolled out within the month.
Battery life concerns me, and I've heard horror stories about it being even worse than my Incredible's, which is far from inspiring. I'm also one of those "newer = better, right?" kind of guys.
If the grandfathering notion isn't all it's cracked up to be, or if 4G isn't as critical as I'm thinking
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Grandfathering is the way its always worked, along with once your one a specific plan as long you don't change it then you keep it forever (whatever that might be). I have the TB I find I turn my 4G off and just run on 3G all the time. I do use it for downloading stuff but not all the time, battery time about 5-6 hours. Rooted with other froyo roms at the 12 hour mark I have about 70% left with light to moderate use. With Gingerbread roms a bit less than that.
I guess (and its really anyone's until they spill the beans) the unlimited for what that is worth is going away and you will pay more for less data usage. I went with 4G and hope they keep the grandfathering for those of us that are already on it as I do use 4G at times and can use up to 10 gigs, but its rare. I like knowing its there if want to use it.
I would think 4G and more is where its all going at this point, certainly not the other way.

Forgot to mention the Inc2 has a locked bootloader and all signed radios that as far as I know, has not been unlocked through third party means yet, so that means no custom anything for now. HTC says they will unlock phones, but who knows how long that will take and if they mean only new phones or that includes older ones.
I would go look at the ghost town that is the Inc2 development forums on xda though to see if anything has changed.

why dont you just try it out and return it if its not for you. 14days ftw

Hmmmm. Sounds like I might do that.
I do a small amount of tethering with my Incredible, such as at work right now because we don't have wireless access, so I'd imagine that being able to root a Tbolt and tether with 4G would just be plain excellent.
Guess I'll chat with a Verizon rep and get the skinny on things.

SomeGuyDude said:
Hmmmm. Sounds like I might do that.
I do a small amount of tethering with my Incredible, such as at work right now because we don't have wireless access, so I'd imagine that being able to root a Tbolt and tether with 4G would just be plain excellent.
Guess I'll chat with a Verizon rep and get the skinny on things.
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I just had to send my Thunderbolt in for about two weeks and in that time I was using my DInc. while the DInc is still nice phone, boy did I miss the speed of 4G and my Thunderbolt.

I have a TB & I admit I'm a little biased, but I'm in a 4G area & I'll never go back to a 3G-only phone. My gf has a iPhone 4 & browsing the 'net is noticeably slower on it. 4G is like having a constant wifi connection & the speed is addicting. The TBs battery isn't its best selling point, but there are ways to make it last longer, esp if you flash a custom kernel. I'm not that familiar with the Inc2, so I can't say what its pros/cons are. It has a locked bootloader, so that could be an issue down the road
Sent from my ADR6400L using XDA App

The Inc 2 is not an upgrade from the original. If I'm not mistaken the dinc2 and tbolt have the same processor and RAM, but it comes down to the screen size, data capability, unlocked bootloader, etc. Coming from the original incredible as well, I would have sorely missed the rate of development with anything on Verizon but the bolt. This community is strong.
Sent from my ADR6400L using XDA Premium App

From what I've heard, this is basically the new EVO, so once it gets all cracked open our community is gonna be roughly as deep and active as that, yes? If so, I'm sole 100%.

Warranty replacement

Like many fascinate owners, I received a Droid Charge as a warranty replacement. After 3 weeks of use, I'm not sure that it's the phone for me.
Has anyone contacted VZ customer service about switching to the Inc 2? I know I'm after the 2 week return period, so I'm just wondering what others have tried/said that worked? My issues are lag (even with Voodoo), spotty gps, and size: it isn't the most pocket-friendly phone.
Sent from my SCH-I510 using XDA Premium App

thelandon said:
Like many fascinate owners, I received a Droid Charge as a warranty replacement. After 3 weeks of use, I'm not sure that it's the phone for me.
Has anyone contacted VZ customer service about switching to the Inc 2? I know I'm after the 2 week return period, so I'm just wondering what others have tried/said that worked? My issues are lag (even with Voodoo), spotty gps, and size: it isn't the most pocket-friendly phone.
Sent from my SCH-I510 using XDA Premium App
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I haven't heard of anyone trying, but I know you're probably not the only one who would like to switch... If you want go ahead and call and report back

If you don't mind me asking what ROMs have you tried and, if any, mods or tweaks?

If VZW won't switch it out for you, you could probably find someone willing to trade and Inc2 for a Charge.

No phone is perfect, obviously, but the reasons you cite for looking at other phones are absolutely on target - they're not the strongest points of the Charge. Be careful, though - if you have 4G in your area the connection speeds under 3G will put you to sleep!
I'm also interested to hear what you find out from VZW. They get complaints, but in my experience their customer service is about as good as one could expect to find from a company their size.

I don't see why you would want to switch to anything else, but if you call verizon they might charge you a restocking fee (~$30) to take back the charge and issue a droid incredible 2. You'd be better off trading on craigslist. You might even make some money out of the deal.

Well i just got back from he verizon store. One of the senior techs there told me that samsung is going to roll out an update to fix all the lag, connection, etc issues that we all are having. He also said that they are working on inc2 and instead of the update, they may just roll out that inc2 update to us all. He just did not have an estimated time of when all this is gonna happen.
I always go by the rule of thumb of " I'll beleive it when i see it." LOL

galaxyuser88 said:
Well i just got back from he verizon store. One of the senior techs there told me that samsung is going to roll out an update to fix all the lag, connection, etc issues that we all are having. He also said that they are working on inc2 and instead of the update, they may just roll out that inc2 update to us all. He just did not have an estimated time of when all this is gonna happen.
I always go by the rule of thumb of " I'll beleive it when i see it." LOL
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The next update for the Charge is likely going to be GB. I can't see Samsung pushing out another Froyo update with no news from anyone about it. As for the inc2 update, I don't know what it may be, but didn't they just recently get an update as well?

galaxyuser88 said:
He also said that they are working on inc2 and instead of the update, they may just roll out that inc2 update to us all.
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Oh, of course! They'll just give us the update from the Incredible 2. No matter that it's made for an HTC phone running different hardware with HTC's Sense UI and a totally different RIL.
Sounds like another great example of Verizon's in-store techs having no clue what they're talking about.

Thanks for all the friendly replies and suggestions! I'm currently on Eclipse 1.3.1 with the PBJ kernel. It seems to have the best mix of performance and battery life. Although Gummy and Humble are nice, well-thought-out roms too!
As for Craigslist, I'd rather keep my warranty. Afterall, I wouldn't have the Charge otherwise. I'll return to stock this weekend and I'm visit my local Verizon. I'll keep everyone posted on what options I'm offered. Thanks again!
Sent from my SCH-I510 using XDA Premium App

Well.. I got to thinking about the problems I listed, and decided to keep the phone for a bit longer. Maybe it'll grow on me?
For lag (aside from Voodoo) I followed Hazzard's "how to" for Zeppelinrox' V6 SuperCharger fix. My friends and fellow Android users responded that my phone feels fast to them. It definitely opens the app drawer faster.
As for pocket-ability, I swapped cases for a Verizon OEM High-gloss silicon case. My phone now slides in and out with ease!

A small review of the Infuse 4G

Hey guys! I got my Samsung Infuse 4g today (finally!) And I must say, I'm quite impressed. I previously owned a Captivate until I bricked it flashing incorrect bootloaders, and I must say this phone is a HUGE improvement. I just wanted to put my 2 cents out there for those of you who are "on the fence" about buying this phone.
-It is NOT "too big" for most hands. I find it very easy to type with one hand, even.
-The battery life is great! Even on stock! I mean, it's no Tilt2 but so far I've been using it for about 12 hours and still have 76% battery life left!
-The GPS works great (thank god... I'm looking at you, Cappy. v_v) I haven't had a chance to test it while driving yet, but meh, I have a TomTom. I would only ever use it if I absolutely had to.
- It doesn't have that "dialer lag" my old Cappy suffered. Not sure if this was phone specific but it used to take FOREVER to pull up the dialer.
- 4G is fast, but not really fast. It's almost as if AT&T was like, "welcome to AT&T, where you can have it your way but don't get crazy!" (reference ;p) It is fast though. I got 3542kbps down and 1290 kbps up in Toledo Ohio with 4 bars.
-Lastly, I would like to say that my only gripe so far has been that I had to call AT&T because my data wasn't showing up, and they said I technically "can't" get my unlimited data grandfathered, but an "engineer" would contact me within a week about still having unlimited, so I'm stuck on 2GB, but I forced the tech guy to write down that I DID HAVE unlimited smartphone internet for 3 years. I got his name and everything. This is an AT&T specific issue, however. The phone itself is fantastic.
Hopefully this review will help some of you out there leave your iPhone 4's for the true phone with bigger GB's: the Samsung Infuse 4G! I know I didn't cover too many bases here, but it was, in fact, a small review. Keep that in mind.

I had the same exact issue when I came over to the infuse (1 week ago). Called up ATT and the guy told me the same thing, I asked for a manager and he said, he was one, and that it couldn't be done because it's no longer available, after about 15 minutes of me telling him what a jaggoff he was, I hung up on him, called up 611 and they put it back on the unlimited plan (so I thought), when I checked online it said 2GB plan. I called again and they did it, and I confirmed on the web account that I still have the unlimited. So I guess the moral of the story is don't take no for an answer... also if they told you to wait a week, they are probably hoping you'll forget about it and won't call back. Call today and demand it changed to the unlimited plan, otherwise make it known to the user that if they upgrade they will lose the plan.... they will change it.

I did same thing. Seconded. Bug the **** out of them and tell them you are gonna change carriers.....they'll put unlimited back on.
Sent from my SAMSUNG-SGH-I997 using XDA App

Thank you guys so much. I will be sure to give them a piece of my mind tomorrow. It really frustrates me that they're doing this. I for one love AT&T and feel that they have been nothing but good to me, but this is ridiculous.

lol @ 12 hours w/ 70 some % left... People must not even use the damn thing.
Guess I'm in my own category of heavy users I guess. Few hours of Google+'ing, three hours of Zynga Poker or Holdem Live = dead phone.

Haha that was with juicedefender ultimate... and my data hasn't been working all day. I've been on Wifi and that was just to install my "main apps" and get my google account situated and stuff. I guess I should have said that before putting it in my review :X

Just a follow up, AT&T did in fact switch me from 2GB to unlimited this morning, so in less than 24 hours my trouble ticket was resolved. AT&T kept a customer... for now

Thanks for the review. I will be receiving mine in the mail tomorrow and will be a royal pain in the butt if they take me off the unlimited plan. I jumped on that bandwidthwagon as soon as they released it and ill be damned if they are going to take me off tomorrow when I activate it. They will loose a customer as quick as they say no. I am looking forward to trying all the different ROMs already developed. Coming from a craptivate, im already foaming at the mouth for CM7 to release something stable.
Thanks again for the review, you calmed my nerves about it being too much like a crappy.

Be sure to check the price after the GS2 comes out, you might be able to get a refund for the difference if the price drops.
Sent from my LG-P925 using XDA App

I thought the infuse didn't have real 4g. At least that's what I've read somewhere
Sent from my SAMSUNG-SGH-I997 using XDA App

Mr.Brosnan said:
I thought the infuse didn't have real 4g. At least that's what I've read somewhere
Sent from my SAMSUNG-SGH-I997 using XDA App
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4G is just a ridiculously overloaded term. What you probably mean by "real" 4G is LTE, which Verizon currently has in some areas and AT&T will begin to roll out "soon." What AT&T is currently calling 4G is usually referred to as HSPA+ or HSDPA, and it is essentially a retrofitted 3G with about thrice as much optimum throughput. Results obviously vary by area, network congestion, signal quality, and myriad other issues.

Umm, yeah actually. That's the details I was referring to. So then it is true, that the Samsung Infuse 4G only has the HSPA+ Side of 4G?

Muse the Infuse
Got my $19 upgrade Infuse last night, installed Infused ROM and I must say I really like this phone. GPS was a little slow but working well now and I just installed screen protector, no meathooks have been on this fabulous screen! Any more complaints about this great machine and I am gonna start jerking knots!

Hmmm, that's unfortunate that AT&T gave you grief.
I had a Cappy that I upgraded from LG Incite that's an upgrade from HTC 8525. I had unlimited PDA data and they grandfathered it all the way to when I upgraded to the Infuse through my wife's phone and she got the Cappy and 2GB data. The 611 agent said they would do the 4G unlimited and only took a few minutes a 2 reboots of my phone.
Overall, I've had very good experiences with in person and call center AT&T staff. The lady who helped with my Cappy upgrade was just plain cute, smart and knowledgeable and worked the upgrade with no issues at all(btw, all the female staff in that store that day were rather hot, it's a Sign!!!). She wasn't pushy at all with any upsells and I was done with new Sammy happiness in under 20mins! Infuse upgrade was also easy as well.
I've been with AT&T for over 6 yrs and I've not had coverage or billing problems that couldn't be explained.
Truly your mileage may vary. Maybe we can start a thread of Top Notch AT&T Stores by zip code. Record your experiences and cite the agent's name and you're thoughts.
We know AT&T staff reads XDA so this would be direct feed back they can't censor like they do in their own forums.

There are a couple of places where you can get the true LTE. Chicago is one of the cities. You can check out the full map on AT&T website.
I have been with AT&T for 4 years already and have never had a problem. I started with old Samsung A707A. It was one of their phones that had 3G and wasn't a smartphone. Used for 2 years and got unlimited data plan when it just came out.
Used iphone 3GS for 2 years. Honostly, I really got tired of Apple telling me what to do. I don't say that my iPhone was bad. It was just limited to me. I believe if I payed my money for my phone, I can use how I want to, not how someone else expects me to use it.
Switch to Android OS having an Infuse was a great decison. Used it right now for 4 days.
Here is my experience:
*Battery life isn't that bad. My iphone was the same way. Plus, it is with the use of HSPA+ (raw 4G/3g+). iPhone while using 3G was eating through the battery like no other. I also for my paranoia bought a case with a battery in it (1700mA). Basically that extends my heavy data usage to 2 days.
*Rooted to use Titanium. I like the customization options.
*The size is NOT too big. It's super thin as well. Even with the case it's alright.
Haven't had any problems with the phone yet.
Using medium data with 4G got me through 7am to 7pm to 78% battery.
Sent from my SAMSUNG-SGH-I997 using xda premium

Hey guys,
Thank you for your feedback. I think I should clarify a couple things...
1) I live in Toledo, OH, which is a major test market. I might have LTE and not even know it... Does the Infuse even support LTE? I mean, I get better speeds than my friend who has an Atrix 4G, by about 700kbps each time down and 300kbps up. From my experience this phone is freaking fast.
2) I installed some data heavy apps, such as skype, (front facing camera FTW!) and beautiful widgets, and a bunch of games. I can still go through a typical day (8am-12am) with about 10% battery. I'm impressed. Then again, results may vary.
3) Lastly, has anybody tried just keeping the phone on EDGE all day? I mean, if you're using the infused rom and don't use data except for email and such, you could probably just switch it over to EDGE and save a TON of battery life. My cappy used to get about 1/3 extra battery life.
It's good to hear that most of you are also have good Infuse experiences!

I have been experimenting with widgets to toggle 2g-4g great idea. Screen of course is the biggest battery eater.

vmatt said:
I have been experimenting with widgets to toggle 2g-4g great idea. Screen of course is the biggest battery eater.
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Agreed. I use brightness level from curvefish and make my own brightness > It saves a little bit of battery.

SMaximus7 said:
after about 15 minutes of me telling him what a jaggoff he was, I hung up on him, called up 611 and they put it back on the unlimited plan
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LoL
I love it when customer service reps and managers don't do their jobs correctly and I get to rip into them like you did to that guy for 15 minutes. Wish I could have been there on the phone to listen

ap3604 said:
LoL
I love it when customer service reps and managers don't do their jobs correctly and I get to rip into them like you did to that guy for 15 minutes. Wish I could have been there on the phone to listen
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Well, I was very persistent about speaking with a manager without ripping into the employee (I could tell she didn't know what she was doing) and I was polite about it, and they fixed my problem within 24 hours. Maybe putting reps in their place works, but it's important to remember that they aren't the ones who set up a crapton of frivolous data plans to confuse customers and reps alike.

Attempting to Swap to the Bionic

I've been having terrible issues with my charge, even on stock which include:
Dropping data connections (On 4g and 3g)
Corrupting SD cards
Random restarts
Slow transitions
Battery gets extremely hot
HDMI issues
GPS takes 10 minutes to lock on
Bluetooth issues
Recieveing text messages late
Etc
I'm going to call customer support tomorrow and attempt to get a droid bionic instead of a replacement droid charge. I'll keep everyone posted in case it works so you guys can hop over to the bionic without extending your contract or paying $700 for the next best phone.
UPDATE: Called and they said they'd send me one last charge and if this one is defective then they will be able to give me another brand device. Lets just hope they don't want to give me a thunderbolt instead of a bionic...

lol good luck

Don't see this happening. At most they might offer you a Revolution or Thunderbolt. But not the new flagship 4G phone.

This isn't going to happen. The only way Verizon will swap your phone out for another model is if there is a known, repeatable, widespread problem with the phone that can't be fixed with a near-term software update (ala the Facsinate). Or, you can go through a series of 4 or 5 refurbs, then another brand new Charge, and maintain the whole time you are having the same problems. At that point they realize you aren't going to give up, and they will offer you a comparable phone. Which would be the DX2, INC2, or maybe the Revolution.
The problems you are listing with your phone aren't common for most Charge owners. So, you'll have to take the "jerky customer" route to get something else.

yutzybrian said:
Don't see this happening. At most they might offer you a Revolution or Thunderbolt. But not the new flagship 4G phone.
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That's what I thought when I called to get a replacement phone for my fascinate, but I got the flagship device at the time. That may be because they're both by samsung, but we'll just have to wait and see.

I wish you all the luck in the world, but as previously noted the problems you listed are not common problems (I haven't had any of them) so I would be shocked if you get VZ to give you the Bionic.
I was waiting for months on the Bionic to replace my Liberty ROM DroidX, but after researching it further I finally decided I would rather have the Charge than the Bionic.
~John

The Bionic has a nice chipset; the dual-core & 4g is nice but I'll pass on that phone. Motorola is known for having terrible cameras on their phones & their infamous locked bootloaders. Also, no Samoled+ is a deal breaker. NEXT.

Sleek69 said:
That's what I thought when I called to get a replacement phone for my fascinate, but I got the flagship device at the time. That may be because they're both by samsung, but we'll just have to wait and see.
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Samsung for Samsung was the reason there. The Charge has nowhere near as big of a problem as the fascinate did.

I've had my sd wiped mysteriously twice now on my Charge. But i'm using my Fascinate sd, because vzw refused to give me the 32gb sd.
Sent from my MIUI Droid X

Sleek69 said:
That's what I thought when I called to get a replacement phone for my fascinate, but I got the flagship device at the time. That may be because they're both by samsung, but we'll just have to wait and see.
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The reason you got the Charge for the Fascinate was that at the time, there was no known fix for the missed/dropped call problem, and the only update for it was still untested when they were doing the swaps. There was a period of 1-2 weeks where they were replacing Fascinates, and promptly stopped once ED05 was slated for OTA release.

Eris _2.1_2010 said:
I've had my sd wiped mysteriously twice now on my Charge. But i'm using my Fascinate sd, because vzw refused to give me the 32gb sd.
Sent from my MIUI Droid X
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was the charge a replacement?

pice said:
lol good luck
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This.
Have fun trying.
Posted via tapatalk from my Samsung Stealth.

Guys, it will all be fixed with the update for the charge. The charge is screaming fast for downloads compared to the Bionic. Bionic is mearly a droid x supped up!
Sent from my SCH-I510 using xda premium

markk7568 said:
Guys, it will all be fixed with the update for the charge. The charge is screaming fast for downloads compared to the Bionic. Bionic is mearly a droid x supped up!
Sent from my SCH-I510 using xda premium
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Please explain to me why the Charge would be any faster than the Bionic for download speeds? I would really like to hear this. Also, how in the hell do you know this fallacy?

dougdascenzo said:
Please explain to me why the Charge would be any faster than the Bionic for download speeds? I would really like to hear this.
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Download speeds wont have a noticeable difference but browsing the internet on a dual core PHONE will be faster, and its on the 4g network. Doesn't get any better
But I to have the same connection issue problems. They sent two replacements but I sent both back because they did the same ****. My original charge hasn't acted up but when it does I'm gonna tell them instead of sending a refurb of the charge send a refurb of the Bionic. I have had this issue since I bought the phone. Verizon does treat their loyal customers good I can tell you that.

I wish you all the luck. Iff it happens, let me know, because some days I want to throw my phone.
Sent from my Galaxy Tab running MIUI

jager420 said:
My original charge hasn't acted up but when it does I'm gonna tell them instead of sending a refurb of the charge send a refurb of the Bionic. I have had this issue since I bought the phone. Verizon does treat their loyal customers good I can tell you that.
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I'm going to call Verizon and tell them to send me a refurb Galaxy Tab. And one of those touch-screen kiosks from their retail stores. And I'd like that "Can you hear me now" guy to show up for my daughter's birthday.
I'm a loyal customer.

Sleek69 said:
I've been having terrible issues with my charge, even on stock which include:
Dropping data connections (On 4g and 3g)
Corrupting SD cards
Random restarts
Slow transitions
Battery gets extremely hot
HDMI issues
GPS takes 10 minutes to lock on
Bluetooth issues
Recieveing text messages late
Etc
I'm going to call customer support tomorrow and attempt to get a droid bionic instead of a replacement droid charge. I'll keep everyone posted in case it works so you guys can hop over to the bionic without extending your contract or paying $700 for the next best phone.
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I have the same problems, gps takes ridiculously long to lock up, I'm sure motorola radios handle gps way better!
Sent from my SCH-I510 using XDA App

scarygood536 said:
was the charge a replacement?
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Yes it is my third one to be exact. First one had USB connection issues and the second one had random reboots. One I have now seems pretty solid so far.
Sent from my Droid Charge 4G running Gummy Charged 2.0

jager420 said:
Download speeds wont have a noticeable difference but browsing the internet on a dual core PHONE will be faster, and its on the 4g network. Doesn't get any better
But I to have the same connection issue problems. They sent two replacements but I sent both back because they did the same ****. My original charge hasn't acted up but when it does I'm gonna tell them instead of sending a refurb of the charge send a refurb of the Bionic. I have had this issue since I bought the phone. Verizon does treat their loyal customers good I can tell you that.
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Right, but the guy I quoted is claiming the download speeds would be faster on the Charge than the Bionic.