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Check your screen for dead/stuck (sub)pixels.

Ok, so I am on my second One X now and both have had more than 1 dead/stuck pixel. You probably have some too and just haven't noticed it yet. The easiest way to check is to set the brightness to max then set the background to full black (you can get dead pixel testers from the market). You will see small bright spots. Look closely and maybe you might have to tilt the phone to slight angles to catch the sub pixels.
One phone I have has 13 bad pixels and the other has 3. Terrible QC.

My second replacement device had a handful of buggy pixels. They would flash on certain backgrounds. Got my third replacement, and it is perfect. I have no intention of painstakingly examining for ones I can't see. If I can't see them I don't want to know about them.
Rabble rabble rabble.

If i have to do all that to notice them then I am not worried about it.
Sent from my HTC One X using Tapatalk 2

powerwagon said:
If i have to do all that to notice them then I am not worried about it.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
The thing is you will eventually notice them and then by then it might be too late to exchange it. It's not like setting the screen to max brightness and a solid black background is something that will never happen on your device...

I have only one. I can only see it if i look for it hard though at an angle. Not enough for me to go out and replace risking a worse one. But kinda discouraging... Still in my 30 to decide if to keep in general
Sent from my HTC One X

voluptuary said:
The thing is you will eventually notice them and then by then it might be too late to exchange it. It's not like setting the screen to max brightness and a solid black background is something that will never happen on your device...
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Click to collapse
No no, it really is.

I have zero. I have ocd about dead pixles and have been checking every other day
Sent from my HTC One X using Tapatalk 2

I must have got lucky because my One X doesn't seem to have any dead or stuck pixels. I remember my PSP having multiple stuck pixels and that drove me crazy each time I used it because a couple were in the middle of the screen.

my first one had one dead pixel and back light bleed on the bottom, replaced it and my replacement is perfect.
Sent from my HTC One X using XDA

No dead pixels here. Like davis, I had a stuck pixel on my PSP and it drove me nuts (replacement screen i got for 40$ from hong kong so nbd) Theres a tiny scratch in the glass of my Captivate which holds skin oil and refracts different colors like a CRT screen would do. That is by far much more annoying to me.

I got my phone yesterday and didnt notice it then, but now I see a dead pixel right smack in the center of the screen. It only shows on much lighter backgrounds, but my eyes keep gravitating to it. I might have to get it replaced. I hate that because I have my phone completely how I want it set up right now.

powerwagon said:
If i have to do all that to notice them then I am not worried about it.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
exactly what i was thinking

I found one that I can see ONLY when I use a screen test app on black background in the top right corner...going to exchange it. It's free to do so...so why the hell not?

Wow. This thread had me worried, as I've not closely examined my display yet.
I used a dead pixel tester from the market. Set brightness to 100%. The app cycled through several colors, including black and white.
I have 0 dead\stuck pixels. What a relief

No dead pixels for me either!
davis7198 said:
I must have got lucky because my One X doesn't seem to have any dead or stuck pixels. I remember my PSP having multiple stuck pixels and that drove me crazy each time I used it because a couple were in the middle of the screen.
Click to expand...
Click to collapse
Dude, I remember buying the original psp on launch from my local bestbuy, bought the extended warranty they offered for up to 2 years and took my psp back to them after a 1.5 years and switched for a brand new one. My problem was 2 dead pixels on the bottom of the screen.

I've got one dead pixel. Either that or it's a piece of dust. Prolly dust since it's grey and doesn't really light up. Luckily it's in the top left corner and I have a grey widget there. You can't really see it.
*looks for it*
Actually... I can't find it today. It was there before, I swear.
Maybe it was actually dust....
Sent from my HTC One X

Checked the first day. Found none. Not going to be obsessively looking for one at this point. Had a little light bleed at the bottom, but i turned off the backlight on the capacitive buttons. I prefer it that way. Better reading/watching experience in dim environments.

Found one in the upper right corner. Impossible to notice unless I have a dark background present. Added with the fact that the screen is super high res its so small that I could care less.
I'm not going to risk receiving a phone with more problems for 1 dead pixel which I barely notice.

enviii said:
Found one in the upper right corner. Impossible to notice unless I have a dark background present. Added with the fact that the screen is super high res its so small that I could care less.
I'm not going to risk receiving a phone with more problems for 1 dead pixel which I barely notice.
Click to expand...
Click to collapse
My thoughts exactly.
Sent from my HTC One X

bradleyG said:
my first one had one dead pixel and back light bleed on the bottom, replaced it and my replacement is perfect.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I'm on my 3rd (and final) One X but all three I've had haven't had any dead pixels.
Btw can someone post a picture of what the light bleed looks like? I'd like to know if mine has it but I don't know what to look for. Everything seems ok.

[Q] Nexus 5 dead / hot pixels

Hi guys. I have browsed the forum but haven't noticed any post complaining about screen problems (beside one about yellowish screen temperature).
I was bloody excited hearing my package was delivered only to get hugely disappointed by 3 hot pixels on its screen. Two blue and one bright red almost in the centre of the screen.
Does anybody else found this problem? Or it's just me being unlucky?
Do you have any experience with google regarding to replacements? Is it stress less process or I will have to be prepared for lots of stress?
If you had device replaced was the new unit fault free?
Sorry but I am former Samsung customer (8 Galaxy note8 replaced due to dead pixels) I almost gave up hope for dead/hot pixels free displays

Andrew_j said:
Hi guys. I have browsed the forum but haven't noticed any post complaining about screen problems (beside one about yellowish screen temperature).
I was bloody excited hearing my package was delivered only to get hugely disappointed by 3 hot pixels on its screen. Two blue and one bright red almost in the centre of the screen.
Does anybody else found this problem? Or it's just me being unlucky?
Do you have any experience with google regarding to replacements? Is it stress less process or I will have to be prepared for lots of stress?
If you had device replaced was the new unit fault free?
Sorry but I am former Samsung customer (8 Galaxy note8 replaced due to dead pixels) I almost gave up hope for dead/hot pixels free displays
Click to expand...
Click to collapse
I've got 7 dead pixels on my Nexus 5. Going to phone them in a little, I'll keep you updated.

Be patient. I have spent almost 15 min listening to classic music on hold. They have asked for evidences -so I have sent them photos and still waiting for their decision.
Will keep you posted.

I was on the phone less than 10 minutes. Exchange an email with a couple pics attached, showing the defect on my device. Then, 30 minutes later, had another reply with all the information needed to receive a replacement. And keep the current device until the replacement arrives. For me, great service. Defect is like a leak under the front camera. Where it should be all black, there is a little hole that leaks light from the display. Odd.
Sent from my Nexus 5 using XDA Premium 4 mobile app

I have no dead pixels but yellowish screen temp on low brightness. But this will settle with time, it is the glue that needs to dry out. It was the same with my n4.

One dead pixel
I have one dead pixel, almost in the center of the screen. However, at this resolution it's hard to notice, I think I'll keep it, I don't want to wait for an replacement.

Crooke356 said:
I was on the phone less than 10 minutes. Exchange an email with a couple pics attached, showing the defect on my device. Then, 30 minutes later, had another reply with all the information needed to receive a replacement. And keep the current device until the replacement arrives. For me, great service. Defect is like a leak under the front camera. Where it should be all black, there is a little hole that leaks light from the display. Odd.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Shoot why it takes them sooooo long in my case? Still nothing. I have received e-mail from them. Replied with some photos and still no reply it's been already 4 hours and you had it all sorted well below 1 hour mark

Just got off the phone with Google. I got a "high call volume" warning but was only on hold for 7 minutes. My guy was very helpful and said they'll send out a replacement which *should* be with my by the end of the week. I keep my current Nexus 5 until then & send it back in packaging the new one comes in. Just waiting on a confirmation email now that this is what's happening.
Edit: Email received & replacement ordered. Fairly painless process so far! (touch wood)

I have one tiny green stuck pixel just under the status bar. It's only visible on dark backgrounds with high brightness so it doesn't bother me.
Sent from my Nexus 5 using xda app-developers app

Vertron said:
I have one tiny green stuck pixel just under the status bar. It's only visible on dark backgrounds with high brightness so it doesn't bother me.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Yeah, but still, you didn't pay for something faulty. I would act if I was any of you guys.

I must have gotten lucky, no dead pixels.
Sent from my Nexus 5 using XDA Premium 4 mobile app

How do I check for dead pixel?

motoxxxx said:
How do I check for dead pixel?
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=net.ujacha.deadpixel&hl=ro

abaaaabbbb63 said:
Yeah, but still, you didn't pay for something faulty. I would act if I was any of you guys.
Click to expand...
Click to collapse
On previous experiences all replacement handsets I've had have always been worse. If it doesn't bother me I'm not going to risk getting one with a fault that does bother me.
Sent from my Nexus 5 using xda app-developers app

9 dead/hot pixels here, mostly in the corners of the screen. Called Google and was told to restore my device (I was on it at the time). They told me they'd email me the instructions and for me to call them back. I had already restored from Bootloader and I don't think my guy understood the difference between software issues and hardware.
Anyhow, new one is on the way, hopefully this one doesn't have any issues because I really like the phone.

abaaaabbbb63 said:
Yeah, but still, you didn't pay for something faulty. I would act if I was any of you guys.
Click to expand...
Click to collapse
Its not faulty, Google are only changing them out of goodwill, all companies have dead/stuck pixel polices and the higher the resolution the more dead/stuck pixels are allowable before the panel is deemed faulty.

I tend to disagree with you. Yes companies have their policies regarding to dead pixels and how they will treat the claims but do not forget about customers rights. For me dead or faulty pixel on the screen is not acceptable and if I feel unhappy I can (within 15 days) return purchased device. Of course if will do it this would be lose/lose situation as I will not have new shiny phone nor google my money. Thus they are happy to replace it (as long as it is as new and they will be able to put new stickers on it and sell it again - maybe next customer will not be as picky as me). So it is not really about "good will" as Google is not a non-profit organisation it's well calculated. On the other hand I would not expect such "good will" to replace the device after 15 days tho. But who knows maybe I am wrong

stefan0x53 said:
I have one dead pixel, almost in the center of the screen. However, at this resolution it's hard to notice, I think I'll keep it, I don't want to wait for an replacement.
Click to expand...
Click to collapse
I took it back to the store and I have just received a replacement, it's perfect. Nice improvements on the OS also.

stefan0x53 said:
I get it back to the store and I have just received an replacement, it's perfect. Nice improvements on the OS also.
Click to expand...
Click to collapse
You received a replacement from a Sprint store?? Or from the play store (if so, that is quick!!)
and what improvements on the OS? (same OS version, isn't it?)

jj14 said:
You received a replacement from a Sprint store??
and what improvements on the OS? (same OS version, isn't it?)
Click to expand...
Click to collapse
I have brought it from a local store here in Romania.
I'm referring to the 4.4 OS improvements.

Got the nexus. And one dead pixel.

First one. White 32gb. And I have one dead pixel.everything else is great. Its not too noticeable and I'm sure there are people out there with worse that do not know.
My question is would you send it back over one if everything else is good and you're happy? To possibly get a worse device?
And if I kept it. My one year warranty can't I send it back and rma on the 11th month if I really wanted?
Sent from my Nexus 5 using xda app-developers app

imablackhat said:
First one. White 32gb. And I have one dead pixel.everything else is great. Its not too noticeable and I'm sure there are people out there with worse that do not know.
My question is would you send it back over one if everything else is good and you're happy? To possibly get a worse device?
And if I kept it. My one year warranty can't I send it back and rma on the 11th month if I really wanted?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Hell yea I would send a new device back over a dead pixel, you shouldn't have dead pixel.
Contact google about RMA asap, don't compromise about the level of quality of your device.

With the amount of pixels in these phones its very likely you will get at least one dead pixel. If it really bothers you that much then go ahead and RMA it. Most likely though you will get another device with 1 or more dead or stuck pixels.
Sent from my HTC One using Tapatalk

xXxG0dzRAgexXx said:
With the amount of pixels in these phones its very likely you will get at least one dead pixel. If it really bothers you that much then go ahead and RMA it. Most likely though you will get another device with 1 or more dead or stuck pixels.
Click to expand...
Click to collapse
..so you send it back over and over until you get a perfect one. You aren't paying for a defective phone.

well you paid for a 100% perfect device
surely go for RMA

skttrbrain said:
..so you send it back over and over until you get a perfect one. You aren't paying for a defective phone.
Click to expand...
Click to collapse
This is something you could do of course. I would keep it if it werent near the middle of the screen myself but I would also factor in things such as CPU binning, as well as any other defects like the vibration motor. Don't know how common that is since I haven't visited that thread for a while but if I had a near perfect device with a high CPU binning and the pixel wasn't very noticeable I would accept it. If i had a cruddy CPU binning in i would certainly send it in hoping for a perfect screen and high binning. Its a surprise Google RMAs devices with 1 dead pixel. Most displays have a certain threshold that must be reached and its usually higher than 3.
Sent from my HTC One using Tapatalk

Same here. I had one dead pixel...so of course did a RMA. I was like you and contemplated dealing with it, but then I realized I didn't get a discount for the dead pixel So the phone should be perfect.
My RMA replacement shipped today.

All depends on what you're willing to live with. There are 2,073,559 other pixels that are working, so, me, I would live with it. Beats going without the Nexus 5 for an unknown period of time.

mobrien118 said:
All depends on what you're willing to live with. There are 2,073,559 other pixels that are working, so, me, I would live with it. Beats going without the Nexus 5 for an unknown period of time.
Click to expand...
Click to collapse
You would keep your nexus til your new one arrives, so your never without a phone. Plus my RMA took about 5 days to get me a new phone, including a weekend.
Sent from my Nexus 5 using Tapatalk

mobrien118 said:
All depends on what you're willing to live with. There are 2,073,559 other pixels that are working, so, me, I would live with it. Beats going without the Nexus 5 for an unknown period of time.
Click to expand...
Click to collapse
Why? If you can get a free replacement with minimal effort on your part, why not?

I have 3 that I can see that are brighter. Look like stuck BUT even though I know where they are, I just can't see them at normal brightness levels. The density is tight enough that dust looks bigger. I am not bothering with RMAs. I guess I am not that picky.

got one dead pixel
got one dead pixel on the nav bar to the left of recent button.
going to replace it today itself.
got it yesterday.!
peace from india

skttrbrain said:
..so you send it back over and over until you get a perfect one. You aren't paying for a defective phone.
Click to expand...
Click to collapse
You must be a lot of fun at parties.

xXxG0dzRAgexXx said:
With the amount of pixels in these phones its very likely you will get at least one dead pixel. If it really bothers you that much then go ahead and RMA it. Most likely though you will get another device with 1 or more dead or stuck pixels.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I have bought several devices with LCD's over the last couple years and no dead pixels. We are no longer in 2005.
Send it back OP.

I bought today 16 GB black.. I have one dead pixel but its not noticeable in 0% brightness.. Its hard to notice on 100% brightness.
Should I replace mine?
Sent from my Nexus 5 using xda app-developers app

trendiggity said:
You must be a lot of fun at parties.
Click to expand...
Click to collapse
I guess I just don't like spending good money on things that are broken and can be freely replaced, but each to their own.
Mandeep148 said:
I bought today 16 GB black.. I have one dead pixel but its not noticeable in 0% brightness.. Its hard to notice on 100% brightness.
Should I replace mine?
Click to expand...
Click to collapse
Does it bother you? If so, then yes. I think you should either way, because even if it doesn't bother you yet, it will play on your mind. You didn't pay for a broken one, even if the defect seems slight!

rogem_kk said:
I have 3 that I can see that are brighter. Look like stuck BUT even though I know where they are, I just can't see them at normal brightness levels. The density is tight enough that dust looks bigger. I am not bothering with RMAs. I guess I am not that picky.
Click to expand...
Click to collapse
I don't quite get how spending $400+ and expecting something to be exactly what you paid for is classified as "picky". Maybe you were raised with a silver spoon or something, but this isn't a $10 eBay purchase.
I wasn't "bothered" at all with a simple phone call to Google for my free replacement.
To each his own though.
Sent from my Nexus 5 using Tapatalk

Lower half of screen has red tint - replace?

So I noticed today that the lower half of my display has a red tint, and now I can't stop noticing it. It's apparent in both night light and regular display modes. Do you think this is something they will send a replacement for?
It's very noticeable in apps using dark theme like XDA, reddit is fun, and imgur.

gakio12 said:
So I noticed today that the lower half of my display has a red tint, and now I can't stop noticing it. It's apparent in both night light and regular display modes. Do you think this is something they will send a replacement for?
It's very noticeable in apps using dark theme like XDA, reddit is fun, and imgur.
Click to expand...
Click to collapse
You paid premium price for a factory defect... Yes they will replace and you should call... Now
Sent from my Pixel using Tapatalk

use that premium 24/7 support and report back how it was handled. we're all curious how it goes...

On first attempt, I used the chat function. They kept asking for a screenshot showing the red tint, but a screenshot doesn't work like that. Then after 45 min, I was told that this is taking too long and that I would get an email. I asked about a warranty replacement, and was told that is an option if this doesn't resolve.
I just want a warranty replacement...
I'll just call the Google Store during their business hours, obviously the 24/7 support and the Google Store are two different things.

Keep us posted.

I'll be calling the Google store first thing tomorrow, but in the mean time here is a picture of the issue. It's much more apparent in real life, but you can see the right side of the screen is darker than the left.

Just a quick update, they are sending me a replacement device. Hopefully the replacement doesn't have issues!

Good call. Yea that looks pretty bad, I would have returned it in a heartbeat.

Let us know how the replacement is. I have a XL and the top half has a pinkish hue. I'm debating if I should exchange it or not. I have noticed it on every device I've ever had with Amoled to a certain extent or another. It's for sure not as bad as other devices I've had. I'm debating getting it replaced. I'm just worried if I do the next one will have it worse, or a different issue that's worse. But for the amount of $ we paid for the phone it should be perfect IMO. I'll tolerate it on a $400 device.. not a close to $1000 device ($946 to be exact with tax)

Dunno. Ide exchange. I have had perfect amoleds on my note 5 and 7. Its possible to get a near perfect one.
Sent from my KIW-L24 using Tapatalk

I have the exact same thin on my Pixel 5 inch. Could it be the adhesive for the screen/digitizer needing time to cure? I read that in several places with some older phones and iphones. I might give mine some time and then send it back if it doesn't settle... Is anyone else having this issue? Or can anyone else confirm if their screens are perfectly uniform using a white screen?

Just went to a Verizon store and noticed the display models don't have this issue, I'm planning to get mine replaced...

Is there more than one factory making pixels? Or are they all made in the same place?
I know with the samsung line i had alot of issues with screens made in Vietnam, but all the phones made in China i had were perfect.
Sent from my KIW-L24 using Tapatalk

dermotti said:
Is there more than one factory making pixels? Or are they all made in the same place?
I know with the samsung line i had alot of issues with screens made in Vietnam, but all the phones made in China i had were perfect.
Sent from my KIW-L24 using Tapatalk
Click to expand...
Click to collapse
My XL was made in Taiwan.
Also Erica Griffen noticed it on her's
https://www.youtube.com/watch?v=Rny-3j7SIDs&feature=youtu.be&t=8m58s

I received the replacement and it does not have the same problem, it has a uniform tint throughout the display. Now to see if they accept the warranty exchange or tell me that it falls within "acceptable ranges" and charge me for the replacement... I doubt they will reject it, but hey, it wouldn't be a possibility if they didn't put that in the warranty exchange terms

gakio12 said:
I received the replacement and it does not have the same problem, it has a uniform tint throughout the display. Now to see if they accept the warranty exchange or tell me that it falls within "acceptable ranges" and charge me for the replacement... I doubt they will reject it, but hey, it wouldn't be a possibility if they didn't put that in the warranty exchange terms
Click to expand...
Click to collapse
I wouldn't worry about getting charged... there were a LOT of 6Ps that got exchanged for the same defect and I never heard of anyone getting charged. I went through 4 Nexus 6Ps before giving up on the lotto and getting a 5X. The issue seems way less prevalent this time around, but OF COURSE my Pixel has an uneven screen. Its not as bad as any of the 6Ps I had, but I've had my Pixel since Monday and I just can't live with it. I ordered my replacement yesterday. So far, everyone that has gotten a replacement between here and the XL forum they have been defect free! Fingers crossed.

gakio12 said:
I received the replacement and it does not have the same problem, it has a uniform tint throughout the display. Now to see if they accept the warranty exchange or tell me that it falls within "acceptable ranges" and charge me for the replacement... I doubt they will reject it, but hey, it wouldn't be a possibility if they didn't put that in the warranty exchange terms
Click to expand...
Click to collapse
They won't reject it. Once they send you the link to order your new one they have already accepted it [emoji4]
Sent from my Pixel XL using Tapatalk

pchoi94 said:
Just went to a Verizon store and noticed the display models don't have this issue, I'm planning to get mine replaced...
Click to expand...
Click to collapse
Did you get yours replaced? How was the replacement? They replaced my XL but it was worse than my original. Sent the replacement back and now I'm waiting for my 2nd replacement.

graffixnyc said:
Did you get yours replaced? How was the replacement? They replaced my XL but it was worse than my original. Sent the replacement back and now I'm waiting for my 2nd replacement.
Click to expand...
Click to collapse
I got a replacement and it is perfect. Good luck!

I also sucessfully got my Pixel replaced due to the right 1/3 of the screen being darker and pink tinted. One question though: for those who got replacements, did you send back the accessories (cables, charger) or keep them?
I'd love to have an extra charger...

General First replacement since Nexus 6P

Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.

kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
Click to expand...
Click to collapse
No issues here. Haven't read all the threads, but if it were a common fault i think it would be reported here (and noticable). Just bad luck with a dodgy screen... maybe.

kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
Click to expand...
Click to collapse
OnePlus 11 might not be a better choice. I had one for just over a month when suddenly an entire row of pixels just went bright white for no reason (see attached). Guess any manufacturer can deliver a bad screen every once in a while.

congrats on the long life of the nexus 6p bro.
I gave mine up when they offered the pixel xl as a free replacement....the pixel xl sucked