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Hi,
My One S seems to occasionally have a few connectivity issues with 3G, I am not sure they are related to the signal issues already discussed in other threads in this forum. I have an international handset, MAO black version (has two tiny chips too, but not worth complaining about), running stock firmware, haven't done the dev unlock yet.
1) Sometimes the phone shows 'No Service', but I still have a working data connection and can make calls. Sending/receiving SMS appears not to work for some reason though. Can work around by switching into and out of airplane mode. Until I do that any SMS I compose under these conditions just pends, after the workaround they do get sent after a few minutes.
2) Sometimes something seems to go wrong with the 3G data connection, all the internet apps suddenly say they have no connection, alogcat says that DNS lookup is repeatedly failing even though I have a strong signal and 3G/HSPA connection (also tried connecting to IP addresses directly, doesn't work either). Tried getting online via Wi-Fi and it works, but all the Internet connectivity fails if I turn Wi-Fi off. If I reboot the phone it is able to get online again.
I brought this problem up in a live chat with HTC customer support and they have advised me to arrange for them to collect the phone for repair, the shop from whom I bought the phone advised the same. Just thought I would share it here and find out if it is common, or it is likely, as HTC think, there's something wrong with my phone's antennae. (My thought is that both could also be software problems)
Anyone else experience problems like this?
I get the no service thing all the time, I pull it out of my pocket and press the power button, it says no service. I am going to call t-mobile in the next few days, I am trying to collect more data. It does it on my same spot on the couch where I used to get good coverage on my old phone. It does it on the same desk at work that I used to get good reception at. It kinda sucks.
jacewt said:
I get the no service thing all the time, I pull it out of my pocket and press the power button, it says no service. I am going to call t-mobile in the next few days, I am trying to collect more data. It does it on my same spot on the couch where I used to get good coverage on my old phone. It does it on the same desk at work that I used to get good reception at. It kinda sucks.
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Click to collapse
Yup, I get that and trying to get more data before sending it back to HTC. I'm not really certain but it's as if there is something wrong antennae? Seems to be quite a few with similar mobile network issues though.
I still have my old Motorola and with sim out of One S in the reception is good where the One S struggles to get a signal - if at all
I have the same issue as Kenyw:
No connection for a while although within covered area.
Strong connection bars but no internet
Usually I switch to airplane mode and back then it works...until the next time!
Very frustrating! I don't think changing the phone would solve the problem!
I have the same exact issue as the OP. Another example would be the streaming of music using Pandora and Slacker. I can listen to 1 song and skip 2 or 3 songs at best before I start having issues where it just keeps loading and I am in 4G range and 3G which shouldn't be a problem still.
Same issue here.
jipi said:
I have the same issue as Kenyw:
No connection for a while although within covered area.
Strong connection bars but no internet
Usually I switch to airplane mode and back then it works...until the next time!
Very frustrating! I don't think changing the phone would solve the problem!
Click to expand...
Click to collapse
I did exchange my One S for another and it is just the same
It's a bit of a queer issue. I know where I live I have a good Three UK signal as per experience with the Motorola phone. I can be anywhere between 2 bars (approx 104dBm) and no signal in the house and around the yard. Yet I can walk 20 yards towards mast approx 1 mile away and as soon as I get LOS (no buildings, trees) on the mast I get full signal???
I buy my One-S a week ago in Germany and facing the same issue in Israel with Orange 3.5G network. I really don't know what to do now.
alondror said:
I buy my One-S a week ago in Germany and facing the same issue in Israel with Orange 3.5G network. I really don't know what to do now.
Click to expand...
Click to collapse
Alon,
As mentioned in many different threads opened here in XDA, the issue is related to the phone and its current software version and not to the operator/SIM/area in the world.
Stay tuned and hopefully shortly HTC will provide OTA update or root your device and install one of the custom ROMs based on the new RUU 1.70 which might be solving this issue.
Oren
Thanks,
I will keep waching the threads around waiting for solution.
I tried TrickDroid v1.0 base 1.70 but still same problem
silord said:
I tried TrickDroid v1.0 base 1.70 but still same problem
Click to expand...
Click to collapse
Thanks for that Info.
You saved me the thoughts about rooting...
I'm still trying to wait for a decent s-off not related to HTC...
Sent from my HTC One S using XDA
a new updated has been realesed, is there anyone who has seen any improovments?
I'm about to take a one s tomorrow but I'm a little worried regarding all those problems : no signal, overheating...
light_n_roses said:
a new updated has been realesed, is there anyone who has seen any improovments?
I'm about to take a one s tomorrow but I'm a little worried regarding all those problems : no signal, overheating...
Click to expand...
Click to collapse
working already with the 1.78 firmware with no much of a different :'(
Sent from my HTC One S using XDA
http://www.mobilegeek.it/2012/05/htc-one-s-aggiornamento-1-78-401-2-in-arrivo/ from here it seems that the new updates also decrease benchmark results ..not that good...
light_n_roses said:
http://www.mobilegeek.it/2012/05/htc-one-s-aggiornamento-1-78-401-2-in-arrivo/ from here it seems that the new updates also decrease benchmark results ..not that good...
Click to expand...
Click to collapse
Noticed decreased benchmark performance on quadrant but improved battery life and system UI seems to be more fluid.
mattionline said:
Noticed decreased benchmark performance on quadrant but improved battery life and system UI seems to be more fluid.
Click to expand...
Click to collapse
ok but more fluidity shouldn't affect cpu and I/O results!! HTC isn't doing a great job here...
I have had the Galaxy S 3 for almost 2 weeks now, and I noticed it will not download anything over my mobile data. Wifi works like a charm, but at work, I need credentials to use the wifi, so I just dont bother with it. I was going to install an app off of the play store and it would not go. It said downloading and the bar was constantly moving, but no numbers telling how far done. It sat like that for 10 mins and nothing happened. This has happened before to me when trying to download pics off of the internet. Live browsing works fine though. Facebook app works great, google chrome browser works unless you try to download.
I am unsure if this is a setting thing, or verizon blocking downloading off of mobile data or what? The app was under 2Mb so it wasn't a big one at all. I have my mobile data on (4G), power saving off, airplane and driving mode off, and sync on. For sync on my main account I only have gmail and internet set to sync though... I dont want all the other BS syncing its just annoying.
If someone could shed some light on this topic because I am so confused as to what is going on.
Is this a re-occuring problem or was it the one time in the play store/picture download? I know sometimes when you download or update from the play store, it gets stuck. You just have to cancel it and restart it. As for the picture download, it may have just been the hosting website.
Vorfidus said:
Is this a re-occuring problem or was it the one time in the play store/picture download? I know sometimes when you download or update from the play store, it gets stuck. You just have to cancel it and restart it. As for the picture download, it may have just been the hosting website.
Click to expand...
Click to collapse
If I remember this is not the first time. I believe I was in a hurry trying to download an app and it wouldn't go so i just quit it and gave up. I have tried a couple different apps and tried one about 5 times after resetting the phone and trying different settings and nothing I could do would get it to work.
I have nearly the same issue, except, speeds are just exceptionally slow. I get tons of "network not available" type errors. 22+ hours on the phone with Verizon tech support, 4 SIM cards and 6 total hours on the phone with Samsung and all they can tell me is it's "either the network or the phone!?" They told me my phone was DOA and swapped it out. My new phone suffers the same problems, slightly worse. Verizon won't admit the phone could have a flaw directly to me but others on this website say their reps have told them the issue is well known and they are looking into it. The issues seems to be; Long latency, dropping signal with no indication, slow network speeds over 3g/4g as compared to other devices on the same network, at the same time (not always the case though..), long periods when text messages come in, dropped calls, etc.
VZW is supposedly checking into my local network now. I'm supposed to be updated on their status, but I know what they're going to say.. "Network's fine!"
The only thing left is the device. Others, including yourself seem to be having similar issues. There's alot of talk about "Samsungs radios suck" or "You should have known buying a samsung that it's radio could maybe not work that great.." I dunno.
Seems to me a radio should be kinda a priority in a mobile device. My apologies for not being born with the innate knowledge of samsungs less than stellar radios.
Some are hopeful for an update. That update apparently never came to the Nexus. I don't think it's reasonable to expect it here either.
I flashed the Synergy Rom and it seems to have helped immensely. It's not as reliable or consistent as the ole X2 over the same network but then again, it is a Samsung, I guess.
ancashion said:
I have nearly the same issue, except, speeds are just exceptionally slow. I get tons of "network not available" type errors. 22+ hours on the phone with Verizon tech support, 4 SIM cards and 6 total hours on the phone with Samsung and all they can tell me is it's "either the network or the phone!?" They told me my phone was DOA and swapped it out. My new phone suffers the same problems, slightly worse. Verizon won't admit the phone could have a flaw directly to me but others on this website say their reps have told them the issue is well known and they are looking into it. The issues seems to be; Long latency, dropping signal with no indication, slow network speeds over 3g/4g as compared to other devices on the same network, at the same time (not always the case though..), long periods when text messages come in, dropped calls, etc.
VZW is supposedly checking into my local network now. I'm supposed to be updated on their status, but I know what they're going to say.. "Network's fine!"
The only thing left is the device. Others, including yourself seem to be having similar issues. There's alot of talk about "Samsungs radios suck" or "You should have known buying a samsung that it's radio could maybe not work that great.." I dunno.
Seems to me a radio should be kinda a priority in a mobile device. My apologies for not being born with the innate knowledge of samsungs less than stellar radios.
Some are hopeful for an update. That update apparently never came to the Nexus. I don't think it's reasonable to expect it here either.
I flashed the Synergy Rom and it seems to have helped immensely. It's not as reliable or consistent as the ole X2 over the same network but then again, it is a Samsung, I guess.
Click to expand...
Click to collapse
Well thanks for bringing that to my attention and letting me know I am not the only one with this issue. I just wasn't sure if it was known as a problem or a setting I had turned off or something stupid like that. Because I know there are ways to disable mobile data so it doesn't suck it all away.
Doesn't seem like a radio issue in my case, as everything works fine, its just when downloading from mobile it doesn't work. Regular browsing is fine and so is internet use in apps, its just the downloads. Wasn't sure if it was a verizon policy to lockout downloads, as this is my first smartphone, or if it was a phone issue itself.
I am not going to use ROMs on my phone, or anything like that. Ill just put up with it until there is a possible fix. Its not too big of a deal, it just helps when you need something and theres no wifi around.
XXchocolatetouchXX said:
Well thanks for bringing that to my attention and letting me know I am not the only one with this issue. I just wasn't sure if it was known as a problem or a setting I had turned off or something stupid like that. Because I know there are ways to disable mobile data so it doesn't suck it all away.
Doesn't seem like a radio issue in my case, as everything works fine, its just when downloading from mobile it doesn't work. Regular browsing is fine and so is internet use in apps, its just the downloads. Wasn't sure if it was a verizon policy to lockout downloads, as this is my first smartphone, or if it was a phone issue itself.
I am not going to use ROMs on my phone, or anything like that. Ill just put up with it until there is a possible fix. Its not too big of a deal, it just helps when you need something and theres no wifi around.
Click to expand...
Click to collapse
You take it better than I do, that's for sure.
5/19/2013 Update: The bug might be dead! Like for real this time. See this post, post number 14 in this thread with an explanation of what to do.
10/25/2012 Update: TRY THE LATEST BUILDS OF BRUCE'S CM10 STARTING WITH THE 10/25 VERSION!
Bruce has made a change that helps differentiate between the regular data stream and the MMS data stream in an attempt to see if that was what was causing the instability issue. This is only on Bruce's CM10 Kang as of 10/25. If you are only another CM ROM, flash Bruce's (even if just for a minute or two) and see if the data bug goes away. Please report back if it did!
If this does cure it, I'm sure Bruce will share the sollution to all other devs and your favorite other AOSP ROm will have the cure shortly.
Updated 10/24/2012
This is a detailed description of the 6 million or so things that various people have attempted to do in order to rectify the blinking data connection problem plaguing T Mobile USA users on AOSP ROMs for the Sensation. This issue is non existant in Sense based ROMs.
The problem has something to do with how the Sensation authenticates itself with the T Mobile Data Network. It's not based on the cell towers as voice calling is unaffected. The theory is that the AOSP framework lacks the proper authentication certificates for part of the data network and when the phone is routed to that part of the network, it gets kicked off teh network, then continually retries to connect.
This was and issue on the Sense Gingerbread Stock ROM in 2011 but T Mobile and HTC patched it. All Sense ROMs are free from this bug. But no one knows what exactly the patch was so AOSP ROM's have not been able to be cured yet.
Short version....
Problem started for me on Bruce's CM10 rom. But it's reported on all CM10 variants and most CM9 ROM's as well.
One day I noticed that data wasn't connecting well. It would blink on and off. Sometimes it would stay on, but if I turn it off then right back on, it might go back to blinking.
The problem exists on all AOSP roms (AOKP, CM9, all versions of CM10) even after full wipes and restores of known working nandroids.
Cell signal for voice calls works perfectly. No problems whatsoever. So the phone is connecting to T Mobile. It just won't get data.
Long version....
To fix this I've tried the following...and how each does or doesn't work.
Switch to 2G networks only and switch back. Problem remains, and still blinks E on the EDGE networks rather than being solid on them.
Updated the radio. Problem remains.
Updated the entire firmware package. Problem remains.
Superwipe and flashed Sense, verify data works well. Then regular wipe and flash a fresh install of CM10. Problem remains.
Flashed clean version of CM10 and fixed permissions. Problem remains.
Made calls from the phone. Some people have reported that this helps temporarily.
Sent myself a text message. Some people have reported that this helps temporaliy.
Turn on airplane mode for a minute then go back to normal. Some people have reported that this helps temporarily.
It's not related to Wifi at all because I've created the error on fresh installs of CM10 before ever turning Wifi on.
Formatted SD card. Problem remains (and just to be sure I got the error while the blank formatted SD was removed from the device)
Checked the APN's 100 times. They are correct.
Spent an hour on the phone with T Mobile. Their tech said everything looked good on their end. He cleared the SIM and reactivated it. Problem remained.
Other people have gotten new SIM cards and found that while they helped right away, the problem eventually came back.
The only things that have shown any help to multiple users are in bold above. There are various reports of 100 other 'fixes' that people swear fixed the problem for them. But all of them involved the phone disconnecting from the network and reconnecting. That appears to be the key to get data working again temporarily. Making calls and sending yourself text messages also forces authentication on the T Mobile network without breaking the original connection.
If you want more details or want to review the logs to see if you can figure it out, logcats of the problem are located in this post! Click here for logcatty goodness!
Here is the real kicker....
Everyone once in a while...it connects. And once it's connected it'll stay connected until I turn the connection off or reboot the phone. Then it'll go back to blinking in and out when I try to turn it back on.
Just another note, the data is finicky on my old LG G2x also on TMobile with AOSP based ROMs, talk works, but cell data won't come back after going into airplane mode and out, until a reboot. It works fine on official TMobile ROMs. I suspect there may be some proprietary cell data negotiation between handset and Tmobile towers that AOSP code doesn't have.
Whyzor said:
Just another note, the data is finicky on my old LG G2x also on TMobile with AOSP based ROMs, talk works, but cell data won't come back after going into airplane mode and out, until a reboot. It works fine on official TMobile ROMs. I suspect there may be some proprietary cell data negotiation between handset and Tmobile towers that AOSP code doesn't have.
Click to expand...
Click to collapse
Okay here's an update on this for anyone who finds this thread through a search or Google or something....I'll try to describe this using the simplest terms possible so those of us who aren't cell tower engineers can understand it. (And I assume that's most of us, including me!)
The latest running theory is that the issue occurs due to the way the phone is handed off from 1 tower to another.
As you move your phone is handed off from one tower to the next. You get unregistered with tower 1 and reregistered with tower 2. That's normal.
However if you are within range of 2 towers you can't be on both. You have to be registered with 1, and that's supposed to be the stronger one. But AOSP ROMs lack a T Mobile certificate that authenticates which tower is supposed to have priority. So when the data is blinking you are getting bounced between 2 towers because the phone is trying to register with both.
The latest version of Bruce's CM10 ROM (Dated 10/10/12 and with TMOUS DATA in the rom name on the download page) supposedly includes patches that fix how this authentication works. And I only say 'supposedly' because the patches have only been up for about 12 hours so the jury is still out on how well it works. Personally I've been on it all day today and haven't had the data issue yet. But it can be days in between seeing it. So it'll take a while to know for sure that it's fixed.
If this turns out not to be the exact cause of the problem, it's something similar and a final sollution should be found soon.
Update: This have never been substantiated, and several users with the bug have reported knowing for a fact that they experience the problem when in range of only 1 tower.
Hi,
I have noticed with JB ROMS that you get 7 or 8 APN's,most of which do not apply to me.
Have you tried (making a note of your one first) and deleting all the APN's
Reboot,and just install yours.
malybru said:
Hi,
I have noticed with JB ROMS that you get 7 or 8 APN's,most of which do not apply to me.
Have you tried (making a note of your one first) and deleting all the APN's
Reboot,and just install yours.
Click to expand...
Click to collapse
That's one of the 1000 things that's been tried, to no effect. If he APN is set to the correct one the extra APN's are ignored.
Nothing that you do within the phone can cure the problem. At most, forcing the phone to re-register with the tower is the only thing that can help, and that will be temporary if it works at all.
The best bet now is to hope that Bruce fixed it with his latest additions to CM10 now that we understand what the actual problem is (or at least that we think we do)
Update....
T Mobile data is still broken. It has not been fixed yet. The latest theory may just be one more in a long line of theories that turned out to be wrong.
There are days when I really hate this phone.
Thanks for the update. I've been monitoring that thread occasionally, but it has way too much traffic for me to keep up. I was close to switching to it, but I need good battery life and reliable cell service over any smoothness benefits of JB, which is why I'm sticking with HyperNonSense ICS for now.
been experiencing this issue for a couple months myself. currently stuck in a no data bout as we speak. i'm wondering if it has anything to do with the amount of data we've used. i noticed this last bout started right around the time i passed 5gb. should also be noted i'm on the unlimited 4g plan and tether like crazy. i guess i'll know if the problem persists until my next billing cycle. for now i'm stuck with a sense nandroid and crack flashing aosp daily to see if it's fixed.
cpittman said:
been experiencing this issue for a couple months myself. currently stuck in a no data bout as we speak. i'm wondering if it has anything to do with the amount of data we've used. i noticed this last bout started right around the time i passed 5gb. should also be noted i'm on the unlimited 4g plan and tether like crazy. i guess i'll know if the problem persists until my next billing cycle. for now i'm stuck with a sense nandroid and crack flashing aosp daily to see if it's fixed.
Click to expand...
Click to collapse
I have tried the SIM swap fix. And that has apparently worked. I've been using in good for about the last 6ish hours without any problems. :good:
So i'd give that a shot if your willing.
I've been using CM10 KANG since it was available for HTC sensation. Never had the data blink issue. Recently, my phone started to have this issue. Data would simply not connect with CM10 or CM10.1 with any radio/firmware combination. I also noticed that when I travel to work, i get data say after 10 miles away from my home and it continues to work after coming back home. However, after restarting the phone, i hit the blink problem again. Wondering if its because of some cell tower maintenance/upgrade near my area.
So I was on bruce's ROM until a week ago and this never happened while on his ROM. Just upgraded to albinoman's ROM and this started happening. I have to send myself a MMS picture to get it back again. Hope this helps
Fix
Ive had this problem on and the only thing that seems to help is flashing a new ROM but then a few weeks later it returns... I realized that this only happens when I try to send an MMS message or attempt to receive them. I don't know how to stop receiving an MMS but just delete the picture message you're trying to send and your data should stop blinking on and off. Can't guarantee it'll work for you but it worked for me! GL!!
It appears as though this stupid annoying silly obnoxious bug has finally been squished, sprayed with 3 cans of Raid, and its' mangled corpse then burned to a crisp...I hope.
3 weeks ago W1ldFl0wer brought this fix to Albinoman's attention...
In the build.prop under phone>system was the following line....
ro.telephony.ril.v3=datacallapn,signalstrength
This line appeared like this on all AOSP roms for the sensation.
The fix was to add skipbrokendatacall to the line so it looked like this....
ro.telephony.ril.v3=datacallapn,signalstrength,skipbrokendatacall
Save the file, reboot, and data should spine right up and work fine. So far the peopl ewho have run into the data bug have implimented this change and BOOM, data fixed.
So if you use any AOSP ROM 4.0, 4.1, or 4.2 other than Albino's CM10.1 Kang just add skipbrokendatacall to that line and see if it fixes it. Only do this if you on in the US on T Mobile's network. If you are in parts of Europre making this change will screw up your data.
If you are using Albinoman's CM10.1 Kang ROM, he has already included this line in the build.prop for you. You just have to activate it. About 30 lines into the build.prop is the new line that reads...
#ro.telephony.ril.v3=datacallapn,signalstrength,skipbrokendatacall
Just delete the # in front of that line. (The # makes the ROM skip the line when loading everything, but lets it stay in the file so you can read it. Deleting the # means that the phone will read that line when it reboots.) Then go up to the line that says the same thing without skipbrokendatacall and delete that line entirely. Save the file and reboot. If you don't delete the original line without skipbrokendatacall, your phone will go haywire, data might not work at all, and you might inadvertantly trigger Z Day. So if you're not ready to fight in the zombie apocolypse, only leave one of those lines in the build.prop.
Hope this cures it for everyone! Again, don't make this change if you live outside the USA or are not on T Mobile's network! Doing so on other networks in other parts of the world could make things worse for your phone!
Here is the link to the post where W1ldFl0wer informed Albinoman of this fix.
http://forum.xda-developers.com/showpost.php?p=40755845&postcount=9003
I don't think W1ldFl0wer invented the fix, but he certainly is the one who made it public to Sensation users so go to that post and thank him/her bcause I might finally be able to stop obsessing over this stupid bug because of this user!!! :good:
So this is my first samsung (S6 Edge 64) since the moment (which was an absolutely terrible phone and i vowed to never go samsung again) Ive been with HTC ever since the OG EVO. I was very excited to get the s6 mainly for QI and fingerprint scanner.
Well my problem is im having nothing but issues with this damn thing. MMS messages wont download unless i force stop play services and hangouts and clear cache then reboot. Also i dont get any of my push notifications like i should. With my m7 as soon as i use my gwallet card my phone would go off with the push notif. now i can use the card and ill be lucky if i get a notification ever. My google opinion rewards never show up, emails dont come in until i open the app and manually refresh. In general everything that makes this a worthy smartphone is failing, what good is it to have always connected internet if i dont get my notifications how im supposed to. Its almost as if data just stops working until i force it to work. Along with that data apps will take forever to load most of the time and i have to reboot to fix it. This is also evident when i try to open gwallet to add some funds to my card, the app will open and i put in my pin and it just sits there waiting to log in. The other day i was in line at the store and it took me 10 minutes of F^#&!ng around with gwallet to get it to finally log in correctly and let me add funds. At that point I felt like smashing the POS on the ground. Again I open up the m7 and click gwallet and BAM it opens up instantly with ZERO FU#KING ISSUES
Also the wireless charger on both my gf and my phone dont keep the phone topped off, we will wake up and the phone only be at 80-90% charge.
Also the Night clock on the edge lights up the whole damn screen, WTF is that all about, was that really not noticed in QA testing???
I have turned off connections optimizer since its garbage software, i made sure everything i want to sync is set so and ive checked all the settings multiple times (again no one should have to jump through all these hoops to get the phone working how its supposed to out of the box)
Ive cleared all google services cache and wiped dalvik six times in recovery. When i got the phone i skipped setup and downloaded the OTA, let that install then did a factory reset and then finally i set my phone up. Still have the issues.
My gf phone (regular s6 32) is also having mostly similar issues and she just jumped ship from the iphone 5. Her facebook almost never loads correctly, unless she is on wifi which is a slower connection by far (home wifi is aprox 8mbps and her cellular data in the same spot is aprox 15-20mbps)
This is NOT how a $1k phone should act. Its not an issue with google either as i can turn my m7 back on and connect it to wifi and everything works perfectly. All notifications populate instantly how it should.
One thing Apple does get right is the stuff usually just works and works well. Im an experienced tech guru and even im having these problems, If someone like me has these issues i can only understand how someone might feel coming from an iphone or something else.
All in all I know not everyone is having these problems (or at least all of them) but its really upsetting me and again samsung is putting a terrible taste in my mouth.
This is the end of my rant for now, im sure ive forgotten some of the issues ive had so far but ill leave the book as it is now. Anyone else getting extremely frustrated with this phone that costs way to much to be having these problems with!!
I called sprint about the data not syncing known issue they said latest software has issues to wait for an update from samsung have to use wifi to sync gmail and same if you use facebook prolly same thing with wallet i dont use it so not sure playstore and internet browser work on lte dont use mms much will have to test that today
Sent from my SM-G925P using XDA Free mobile app
Does your auto rotate at least work? If so, consider yourself lucky.
The night clock thing seems to be a software issue but Samsung support is clueless about it.
I've got the same issue as you my friend. This just starting happening to me. I will not get any notifications at work. ZERO. No email notifications, groupme, twitter nothing! I have called sprint and they just tell me to update PRL and Profile. Most of the time that works but I shouldn't have to do this. It has to be something about Spark switching off to LTE and 3g making you lose your profile on the network. I have go as far as switching my preferred network to LTE/CDMA instead of Auto and DATA roaming is set to HOME only. I'm hoping this fixes the issue for now until Sprint and Samsung can get this worked out. I am 95% sure this is a Samsung issue. My note 2 and Nexus 6 never had this issue.
KrAyZiEOnE said:
I called sprint about the data not syncing known issue they said latest software has issues to wait for an update from samsung have to use wifi to sync gmail and same if you use facebook prolly same thing with wallet i dont use it so not sure playstore and internet browser work on lte dont use mms much will have to test that today
Sent from my SM-G925P using XDA Free mobile app
Click to expand...
Click to collapse
Why was the update pushed out if it has known issues is what i want to know, if so many ppl are having this same problem surely it reared its ugly head somewhere along the road of certification? Thats not really acceptable to tell us we have to use wifi in order to use the phone correctly smh
kwolf said:
Does your auto rotate at least work? If so, consider yourself lucky.
The night clock thing seems to be a software issue but Samsung support is clueless about it.
Click to expand...
Click to collapse
I do have working auto rotate, and your right about night clock being a software issue, what upsets me is samsung is clueless about it? Again all the testing that goes on i cant believe no one noticed it before a major multinational launch. It works fine in the news feed but not the night clock that seems crazy to me.
skinneejay said:
I've got the same issue as you my friend. This just starting happening to me. I will not get any notifications at work. ZERO. No email notifications, groupme, twitter nothing! I have called sprint and they just tell me to update PRL and Profile. Most of the time that works but I shouldn't have to do this. It has to be something about Spark switching off to LTE and 3g making you lose your profile on the network. I have go as far as switching my preferred network to LTE/CDMA instead of Auto and DATA roaming is set to HOME only. I'm hoping this fixes the issue for now until Sprint and Samsung can get this worked out. I am 95% sure this is a Samsung issue. My note 2 and Nexus 6 never had this issue.
Click to expand...
Click to collapse
This is definitely a samsung problem, as there are many other spark phones in the wild that have no issues receiving notifications or dealing with slow (dormant) data. I havent looked but is sprint the only one that is having these data issues, i wonder if it has something to do with that bullsh!t connections optimizer more than the towers handing off. That has got to be the most worthless software they have ever forced on us, the absolute first thing i do on any sprint phone is disable that malware. Except for my whole family has LG G3 and no matter how many times you uncheck that connections optimizer it just turns itself back on, GARBAGE
I completely agree about that garbage Sprint optimization app. I've turned that crap off. I've also changed my network preferences to see if that helps. I've gone to home and CDMA/LTE
You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge
syed239 said:
You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
So you have went to settings/accounts and sync'ed everything?
ram9200 said:
So you have went to settings/accounts and sync'ed everything?
Click to expand...
Click to collapse
Yeah everything is synced and auto sync is on
Sent from my Samsung Galaxy S6 Edge
I have no idea about Samsung's return policy. Seeing that other cell services are not having this issue I am more sure now it's a issue with Sprint's signal and
Samsung's Cell radio's not playing together nicely. I can see that my download and upload speeds are working fine. It's when the signal goes dormant that
I miss notifications and emails. Which leads me to believe that this can be fixed via a software update. If it was a major issue with the phone every cell customer
would have it. I did see on the sprint website that Samsung and Sprint have acknowledge the problem and are working together. Let's hope an update is sent soon.
skinneejay said:
I have no idea about Samsung's return policy. Seeing that other cell services are not having this issue I am more sure now it's a issue with Sprint's signal and
Samsung's Cell radio's not playing together nicely. I can see that my download and upload speeds are working fine. It's when the signal goes dormant that
I miss notifications and emails. Which leads me to believe that this can be fixed via a software update. If it was a major issue with the phone every cell customer
would have it. I did see on the sprint website that Samsung and Sprint have acknowledge the problem and are working together. Let's hope an update is sent soon.
Click to expand...
Click to collapse
Yeah because I set my network to CDMA and I'm getting notifications at work on 3G now. Sucks that I have to use a 4G phone for 3G but its a temporary solution
Sent from my Samsung Galaxy S6 Edge
syed239 said:
Yeah because I set my network to CDMA and I'm getting notifications at work on 3G now. Sucks that I have to use a 4G phone for 3G but its a temporary solution
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
Yes that does suck, im hoping sprint and sammy get their act together and push out our update asap
syed239 said:
You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
My sprint store said to call Samsung. I've had my phone for 18 days. If you're within 14 it's worth a try. Since they won't exchange I'm stuck with a phone where the screen doesn't rotate. It's very frustrating.
Eyezayah said:
My sprint store said to call Samsung. I've had my phone for 18 days. If you're within 14 it's worth a try. Since they won't exchange I'm stuck with a phone where the screen doesn't rotate. It's very frustrating.
Click to expand...
Click to collapse
Just wanted to update you guys. After talking to Samsung and Sprint on the phone, I was finally able to get a sprint phone rep to notate my account to do an in store exchange even though I was out of the 14 days. So, give that a shot maybe. So far this phone only has the night clock issue. Going to stop using the fast charger in the meantime though.
I've been on 3g for a while now due to this issue, do you guys think if I switch to LTE/CDMA and roaming to homez it'll also work fine?
Im going on my 3rd phone. The first one was the rotation issue, second one my speaker stopped working on calls. Other end could not hear me.
So since I've posted this my push notifications have been better but i still have plenty of the other issues.
I wonder if gplay services have helped any
Great Phone
I haven't had a single issue with my phone...only thing it my be to fast....I just think people who came from iphone can't think outside the box. This is the phone i have been waiting for next update should fix any issues you guys are have. good luck and iphone user should go back to that simple tiny phone..
t1chaz2002 said:
I haven't had a single issue with my phone...only thing it my be to fast....I just think people who came from iphone can't think outside the box. This is the phone i have been waiting for next update should fix any issues you guys are have. good luck and iphone user should go back to that simple tiny phone..
Click to expand...
Click to collapse
I didn't come from iPhone... But considering there are tons of issues out there for this phone...and that the phone isn't lag free and in fact lags like crazy sometimes is very sad. It's a great phone and all and I truly believe its one of the best out, but Samsung really needs to get a lot of their bugs kinked out like NOW. I hate waiting for updates.
razzack3000 said:
I didn't come from iPhone... But considering there are tons of issues out there for this phone...and that the phone isn't lag free and in fact lags like crazy sometimes is very sad. It's a great phone and all and I truly believe its one of the best out, but Samsung really needs to get a lot of their bugs kinked out like NOW. I hate waiting for updates.
Click to expand...
Click to collapse
I also hate waiting for updates...and its not like were waiting for updates for new features or a new os were waiting for the update to make the phone operate how is supposed to thats what irks me
Hello! Thanks for taking time to help me out!
Here is what is happening; I just recently updated my phone to Marshmallow and am running XtraSmooth with EXKernel. I live in China and had to follow the tutorial to change one of my bands to get LTE here. Of course everything was working fine before I updated to M6.
I can go into the 'Testing' Menu (*#*#4636#*#*) and switch to LTE only and LTE works great, however I then can not receive or send calls or text messages. When I do switch to LTE Only the LTE connection is usually much stronger than when not on LTE. For now I leave it on LTE/GSM (auto).
When I wake up my phone it is usually connected to 3g or edge, after a while it connects to H but then jumps back to 3g, and never seems to connect to LTE.
Is there a new feature I am not aware of that is causing this issue that I could turn off?
Thanks Again,
Chris
Chris1056 said:
Hello! Thanks for taking time to help me out!
Here is what is happening; I just recently updated my phone to Marshmallow and am running XtraSmooth with EXKernel. I live in China and had to follow the tutorial to change one of my bands to get LTE here. Of course everything was working fine before I updated to M6.
I can go into the 'Testing' Menu (*#*#4636#*#*) and switch to LTE only and LTE works great, however I then can not receive or send calls or text messages. When I do switch to LTE Only the LTE connection is usually much stronger than when not on LTE. For now I leave it on LTE/GSM (auto).
When I wake up my phone it is usually connected to 3g or edge, after a while it connects to H but then jumps back to 3g, and never seems to connect to LTE.
Is there a new feature I am not aware of that is causing this issue that I could turn off?
Thanks Again,
Chris
Click to expand...
Click to collapse
sounds like you need to downgrade. the mod probably doesn't work with your carrier on the newest update. I don't know for sure but your can ask in the thread where your got the LTE Band mods from.
drago10029 said:
sounds like you need to downgrade. the mod probably doesn't work with your carrier on the newest update. I don't know for sure but your can ask in the thread where your got the LTE Band mods from.
Click to expand...
Click to collapse
Thanks for your reply! I really appreciate your help!
This is the thread I got the hack/mod from for the LTE bands. I did re-perform the hack to verify it is still functioning. A few users in that thread reported it working with Marshmallow.
I was just out and about and I did notice LTE being used occasionally, sometime working sometimes not -- Oddly enough H seemed to not work at all giving DNS errors in chrome.
I am about to just restore my phone back to Lollipop with the twrp image I have... But I really do like to stay update to date with the latest OS. I also wanted to try a Chinese ROM like MIUI but they are still stuck on kitkat for the N5 and I don't want to go that far back... If the phone is still performing poorly and no one knows what is going on in a day or two I may revert back just to save myself the headache! I may also try a different ROM like Chroma to see if it helps.
If anyone else has ideas please let me know! Thank you!
Chris1056 said:
Thanks for your reply! I really appreciate your help!
This is the thread I got the hack/mod from for the LTE bands. I did re-perform the hack to verify it is still functioning. A few users in that thread reported it working with Marshmallow.
I was just out and about and I did notice LTE being used occasionally, sometime working sometimes not -- Oddly enough H seemed to not work at all giving DNS errors in chrome.
I am about to just restore my phone back to Lollipop with the twrp image I have... But I really do like to stay update to date with the latest OS. I also wanted to try a Chinese ROM like MIUI but they are still stuck on kitkat for the N5 and I don't want to go that far back... If the phone is still performing poorly and no one knows what is going on in a day or two I may revert back just to save myself the headache! I may also try a different ROM like Chroma to see if it helps.
If anyone else has ideas please let me know! Thank you!
Click to expand...
Click to collapse
Last thought it make sure you wiped everything in TWRP before flashing the ROM and make sure the modem you're using is marshmallow compatible. if you performed the steps on modem that isn't compatible, that could have caused your issues. I hope this is helpful to you. and feel free to hit the like :silly::good:
drago10029 said:
Last thought it make sure you wiped everything in TWRP before flashing the ROM and make sure the modem you're using is marshmallow compatible. if you performed the steps on modem that isn't compatible, that could have caused your issues. I hope this is helpful to you. and feel free to hit the like :silly::good:
Click to expand...
Click to collapse
I don't know a lot about phones... When you say modem when referring to phones do you mean radio? I flashed the stock M6 factory Google Image by running the flash-all.bat. After that I flashed the ROM. Should doing this have taken care of that
Should I attempt to flash some other things? If so can you point me in the right direction.
Also it seems to be working a little better, steadily connected to LTE, however I get many many DNS errors; again I live in China. I am going to try to set custom DNS that I know works well here, when I get home from school. Is there a good app for this?
Chris1056 said:
I don't know a lot about phones... When you say modem when referring to phones do you mean radio? I flashed the stock M6 factory Google Image by running the flash-all.bat. After that I flashed the ROM. Should doing this have taken care of that
Should I attempt to flash some other things? If so can you point me in the right direction.
Also it seems to be working a little better, steadily connected to LTE, however I get many many DNS errors; again I live in China. I am going to try to set custom DNS that I know works well here, when I get home from school. Is there a good app for this?
Click to expand...
Click to collapse
first, when you see modem and radio, those are the same file. and yes you flashed it correctly using the "flash-all.bat." :good: so you have the latest modem for the nexus 5. The DNS errors could mean many things. DNS depends on carrier, proxys they may be using, phone settings, etc. also for next time before you flash any files, read the stickies and rules. If not people may get mad at you & call you names if you ask question that already have answers inside of the rules and stickies
---------- Post added at 10:41 PM ---------- Previous post was at 10:40 PM ----------
focus on fixing the LTE problem first completely than deal with the DNS so you don't confuse the problems.
drago10029 said:
first, when you see modem and radio, those are the same file. and yes you flashed it correctly using the "flash-all.bat." :good: so you have the latest modem for the nexus 5. The DNS errors could mean many things. DNS depends on carrier, proxys they may be using, phone settings, etc. also for next time before you flash any files, read the stickies and rules. If not people may get mad at you & call you names if you ask question that already have answers inside of the rules and stickies
---------- Post added at 10:41 PM ---------- Previous post was at 10:40 PM ----------
focus on fixing the LTE problem first completely than deal with the DNS so you don't confuse the problems.
Click to expand...
Click to collapse
I think the LTE issue has mostly resolved itself. My house must be in a very poorly covered area and so I gets disconnected.
The big thing now is dns issues... Is there a good way to change it or do tests for issues?
Thanks
Chris1056 said:
I think the LTE issue has mostly resolved itself. My house must be in a very poorly covered area and so I gets disconnected.
The big thing now is dns issues... Is there a good way to change it or do tests for issues?
Thanks
Click to expand...
Click to collapse
why is the DNS an issue, what exactly is the problem?
drago10029 said:
why is the DNS an issue, what exactly is the problem?
Click to expand...
Click to collapse
I'm sorry, this must seem crazy. So when I am connected to WiFi I can surf the internet just fine (as well as we can here) when on 3G or H data connection it works. But when I'm on LTE I cannot browse. Chrome gives a DNS_PROBE_FINISHED_NXDOMAIN error (for websites like bing.com and baidu.com [like chinese google]).
Chris1056 said:
I'm sorry, this must seem crazy. So when I am connected to WiFi I can surf the internet just fine (as well as we can here) when on 3G or H data connection it works. But when I'm on LTE I cannot browse. Chrome gives a DNS_PROBE_FINISHED_NXDOMAIN error (for websites like bing.com and baidu.com [like chinese google]).
Click to expand...
Click to collapse
hmmm interesting. have you tried google searching the issue? someone else who has your phone and carrier may have had the issue, nexus 5 is pretty common.
also what carrier do you have?
drago10029 said:
hmmm interesting. have you tried google searching the issue? someone else who has your phone and carrier may have had the issue, nexus 5 is pretty common.
also what carrier do you have?
Click to expand...
Click to collapse
I have a little, and I really cant find anything. It seems I may not be getting an IP at all. I d/l a DNS Switcher app and it has a button to show current network settings and ip displays as 0.0.0.0 dns as 0.0.0.0
I may have to modify my searches.
Chris1056 said:
I have a little, and I really cant find anything. It seems I may not be getting an IP at all. I d/l a DNS Switcher app and it has a button to show current network settings and ip displays as 0.0.0.0 dns as 0.0.0.0
I may have to modify my searches.
Click to expand...
Click to collapse
Honestly if those settings are coming up using the cell network, idk. Be certain your APN settings are correct since that could effect it. Lastly if that didn't happen with out the custom radio than you may be having some issues with the mod. go back to the thread and make sure you did everything like they said. also try using a different browser, I heard something about google and China not being good with each other
drago10029 said:
Honestly if those settings are coming up using the cell network, idk. Be certain your APN settings are correct since that could effect it. Lastly if that didn't happen with out the custom radio than you may be having some issues with the mod. go back to the thread and make sure you did everything like they said. also try using a different browser, I heard something about google and China not being good with each other
Click to expand...
Click to collapse
I really appreciate you sticking around and helping me out! I am at school or work all day so I only have short evenings to trouble shoot. So here is what I experienced today;
I can now steadily connect to LTE (even in areas I was having trouble with before). Sometimes, when I connect to wifi then disconnect and therefore reconnect to LTE it doesn't handle the switch-over very well and gives issues with the connection (the NXDOMAIN errors or, more rarely, no internet connection at all). I downloaded LTE Discovery which showed me I am connected on band 3 which means the 'hack' successfully applied. I also asked over on their post and they said It will stay across a factory update. To fix the connection errors I can usually restart my phone or play with the APNs (switch back and forth), merely turning data off then back on does not fix the issue.
My next idea is to switch ROMs then downgrade. but oddly enough, right now, no matter what I do it works... This is nuts, haha.
Chris1056 said:
I really appreciate you sticking around and helping me out! I am at school or work all day so I only have short evenings to trouble shoot. So here is what I experienced today;
I can now steadily connect to LTE (even in areas I was having trouble with before). Sometimes, when I connect to wifi then disconnect and therefore reconnect to LTE it doesn't handle the switch-over very well and gives issues with the connection (the NXDOMAIN errors or, more rarely, no internet connection at all). I downloaded LTE Discovery which showed me I am connected on band 3 which means the 'hack' successfully applied. I also asked over on their post and they said It will stay across a factory update. To fix the connection errors I can usually restart my phone or play with the APNs (switch back and forth), merely turning data off then back on does not fix the issue.
My next idea is to switch ROMs then downgrade. but oddly enough, right now, no matter what I do it works... This is nuts, haha.
Click to expand...
Click to collapse
No problem, and try different modems first, that could clear up the issue. than try some different ROMs and going back to stock like you said.. Also you never mentioned what you doing when you get those DNS related errors. don't forget to hit thanks man, def appreciated.
also, be sure no one else in your area, with your service provider is having the same issue.