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[Q] Anyone else hugely disappointed with the build quality?

So I was dying to get one of these on launch day and when I finally received mine, it had a squeaky left bezel, bad light bleed on the left and right, and minor light bleed on the other sides. The squeaking and light bleed was so bad that there was no way I was keeping it.
Luckily, I received another one the next day. The bezel on this one was good, no squeaks and the light bleed was very tolerable. It also has a couple of specs of dust under the screen but they haven't really bother me. So I returned my first one and have been using this one for two weeks now and have been loving it.
I then received the 32GB version today. The bezel has no squeaks but there are multiple specs of dust under the screen and there are also a couple of tiny chips in the glass. WTF!!
I really wanted the 32GB version but after my experience with the three tablets I am just sticking with the one I've been using and returning it. I think $400 is the max I want to spend on a product with horrible quality control. I'm even worried that the one I've been using is gonna start developing problems over the next few months! I'm also afraid of exchanging because there is a good chance the replacement will be the same or worse than the original.
It's just very frustrating. I can't remember any other product I've purchased that had so many quality control issues right out of the box. Anyone else feel the same way I do?

If you're a Facebook member, let them know your thoughts.
https://www.facebook.com/ASUSEee/posts/199073926802680

At least your touch screen is working! (link)
Anyway, the best way to have ASUS improve their quality control is probably returning all the bad ones (so that they are financially concerned), as well as calling their customer service number to complain.

Sorry to hear you have had problems but I must say my experience (thus far) has been excellent my unit feels solid, no dead pixels, no dust and minimal light-bleed, just a touch at the bottom and the right side that is only even slightly noticeable on rare occasions.
Only thing I'm not 100% happy about is the battery life, the dock seems to drain like a tap! Maybe it will settle down after a few cycles and I think a firmware fix is in the pipeline for this.

mine is fine. No issues with build quality here. First batch model by the way.

If u wanna see some serious light bleed try a ipad2 under full brightness. Its extremly worse than my transformer

shotto said:
Sorry to hear you have had problems but I must say my experience (thus far) has been excellent my unit feels solid, no dead pixels, no dust and minimal light-bleed, just a touch at the bottom and the right side that is only even slightly noticeable on rare occasions.
Only thing I'm not 100% happy about is the battery life, the dock seems to drain like a tap! Maybe it will settle down after a few cycles and I think a firmware fix is in the pipeline for this.
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Wat he said.except my dock runs awesome.couldn't be more happier.
Sent from my GT-I9100 using XDA App

Thing is, only people with problems report here. Come on guys, I know for a fact that a lot of u have received perfect units. Report them here, so that others don't feel anxious about buying such an awesome product, because I know for a fact that asus has very strict quality control.
Sent from my GT-I9100 using XDA App

psycho2097 said:
Thing is, only people with problems report here. Come on guys, I know for a fact that a lot of u have received perfect units. Report them here, so that others don't feel anxious about buying such an awesome product, because I know for a fact that asus has very strict quality control.
Sent from my GT-I9100 using XDA App
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Please do! lol. I have mine coming from walmart in the next few days, but reading all these horror stories makes me really worried.

Other than some minor light bleeding in the bottom middle and feeling a little fragile, mine is fine. The light bleed is less than I am used to from an iPad.

psycho2097 said:
Thing is, only people with problems report here. Come on guys, I know for a fact that a lot of u have received perfect units. Report them here, so that others don't feel anxious about buying such an awesome product, because I know for a fact that asus has very strict quality control.
Sent from my GT-I9100 using XDA App
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hmmm true, i normally just read all the problems here but i dont really feel like posting my experience as i dont want to be seen as rubbing it in. i had mine for almost a week now and i havent encountered any issues, no lockups, no disconnection. had 1 screen of death but i am not bothered by it. light bleed on top left of my screen but again, not bothered by it. i have to say this is the best gadget i have ever bought

xreflection said:
Please do! lol. I have mine coming from walmart in the next few days, but reading all these horror stories makes me really worried.
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please dont be discouraged by all the stories here. touch wood nothing is going to happen to my tf but so far my tf has been really excellent

It's all the luck of the draw. Some peep will have bad luck & get bad ones, while the lucky ones get a perfect model.
QA on anything have gone to ****s over the years. They know they can get away with it. They just produce & ship. If they get a return, the will just ship out another, etc.....

jerrykur said:
Other than some minor light bleeding in the bottom middle and feeling a little fragile, mine is fine. The light bleed is less than I am used to from an iPad.
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Very true. Both r ips. U won't get iphone/galaxy quality led screen here. Ips is really good quality, best among tablets, but its still lcd based, with backlight. U won't get a 10.1" samoled screen for 400 lol. My light bleed is only barely noticeable in pitch dark, with 60% brightness.
Sent from my GT-I9100 using XDA App

RMXO said:
It's all the luck of the draw. Some peep will have bad luck & get bad ones, while the lucky ones get a perfect model.
QA on anything have gone to ****s over the years. They know they can get away with it. They just produce & ship. If they get a return, the will just ship out another, etc.....
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True, but people should know asus quality control is much better than motorola n samsung etc, only a handful have real probs...i have got 2 captivates with yellowish screens n returned them. Beat that.
Sent from my GT-I9100 using XDA App

Xreflection, got mine from Walmart last Wednesday when they had that brief selling period (after 6 previous cancellations I received from various places)...arrived 'next day' on Friday. It's great! No screen bleeding,pixels are fine, case is fine - I'm well pleased!
And Yelp I was a little worried, too. But, it's great...so snappy on the wifi where I know having iPad1 had a lot of wifi problems that I returned it- I don't with this-happy customer! Have fun!

I returned my second TF due to a speaker failure issue. I returned my first due to the speaker volume out of sync issue. Im not sure if its a problem with pieces from same batch. Im scouting again online hopefully to get a peice from subsequent batches maybe which wont have the issue. I like the experience on the device though
Sent from my GT-I9000 using XDA Premium App

Very happy with mine! I have slight light bleed at the bottom left but that's the only issue. Doesn't bother me though as I only see it when it's a black screen which isn't very often.

Mine is fine and I am loving it. The toshiba folio 100 was a pig and deserved all the bad press.
This is a million times better user experience for me and lots of the apple fans are complaining too, if they can't get it right with ips, who can?
If asus keep developing and get a decent quad core with ips to market, then i will defiantly upgrade.
Apple ips light bleed
Another apple light bleed story
I can see why you might be disappointed, Its not perfect, but it is the best one i have used.

I bought two TF's and one dock. The first TF went sleep and never woke up. I sent it to ASUS, they still have it. My second is running great. No issues with it whatsoever. The dock works great also. I'm very happy with the build quality of all three items.

G2x wow!!

there is probably another thread about the same stuff but i just gotta say it i just got the LG G2x last friday all i can say is wow i love this phone super fast far more faster then my epic 4g and evo 4g im in love with my phone its awesome

Congrats! Welcome to the forums.

Welcome man, you'll love this phone specially if you are like me, lucky one with no reboots and screen bleed.
Sent from my LG-P999 using XDA App

*Omnipresent* said:
Congrats! Welcome to the forums.
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thx cant wait to see more roms
i wish i new how to port roms make etc etc.... lol

cervantesjc said:
Welcome man, you'll love this phone specially if you are like me, lucky one with no reboots and screen bleed.
Sent from my LG-P999 using XDA App
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i dont get no reboots or screen bleeding whats so ever

Welcome dude glad you're liking it. Lemme know if you have any questions ill try and help as best I can.
Sent from my LG-P999 using XDA Premium App

freakshow11582 said:
i dont get no reboots or screen bleeding whats so ever
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there are some people here claiming that tmobile should be receiving new units that supposedly has no screen bleed...hopefully they are right and i can go exchange my unit for one without screen bleed.

What is a screen bleed, and how do you know if your screen has it? I can't see any problem on mine. Does it only occur when you have certain wallpaper?

mmapcpro said:
What is a screen bleed, and how do you know if your screen has it? I can't see any problem on mine. Does it only occur when you have certain wallpaper?
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I would like to hear the answer to this too, what does screen bleed look like? I've tried pure black and pure white wallpaper looking for whatever you guys are talking about.
Sometimes I wonder if I'm the only person who has a near-perfect G2X that doesn't misbehave in all the ways people here talk about. The only way I can get my phone to spontaneously boot or any other signs of instability is to overclock to 1500 and run Mandrobench five times in a row, by which time it is red hot. If good G2X's are so hard to come by maybe I should auction mine off.

Cubeology said:
I would like to hear the answer to this too, what does screen bleed look like? I've tried pure black and pure white wallpaper looking for whatever you guys are talking about.
Sometimes I wonder if I'm the only person who has a near-perfect G2X that doesn't misbehave in all the ways people here talk about. The only way I can get my phone to spontaneously boot or any other signs of instability is to overclock to 1500 and run Mandrobench five times in a row, by which time it is red hot. If good G2X's are so hard to come by maybe I should auction mine off.
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Go into a room with all the lights off. Start up a video or something in which the background is all black (and pause before it starts playing). The screen bleed will appear at the top left or right corners of the device. If your screen does bleed you will be able to see some light penetrate through lighting up the top corners. If you do have it you can't miss it as it quite pronounced.

When you have a all black wallpaper look into all the corners of your screen (usually top right and left corners) if you have back bleed you will notice where the light bleeds out onto the black wallpaper. It doesn't effect me to much because I don't use dark wallpapers I like to show off my colors and nice screen but hopefully your unit doesn't have this issue enjoy
Sent from my LG-P999 using XDA App

[Q] Screen issue? Defective?

Hi all,
So I just got my Transformer this evening and am hoping and praying for no issues.
I am wondering about something when I turn on the unit however already... I cannot tell if this is normal or not.
On the lower part of the welcome screen about maybe a 1/4 way up from the bottom there seems to be a faint light bar/line that goes across from one side to the other in this area.
I cannot tell if this is part of the welcome screen or if this is a flaw. Everything as far as leaks goes and such looks great from all sides but this concerns me. If it's part of the welcome design screen then great! If not I think I obviously have a problem with the screen. I hope this is not the case.
I have attached the best image I could take with crap camera showing the line. I apologize for it not being the best quality.
If anyone can assist I'd truly appreciate it. I don't want to test it on other screens as I wanted to let my Transformer charge completely before getting into it as it states. What is a good amount of time to let it charge to get the most out of my battery?
Thanks again for all help offered.
-tweeker

You can't get a clear idea about light bleed with a background like that. Download a black image from the web and open it from the gallery app, that will give you an almost black screen. Light leak is most noticeable on a black screen with brightness set to max.

PhoenixFx said:
You can't get a clear idea about light bleed with a background like that. Download a black image from the web and open it from the gallery app, that will give you an almost black screen. Light leak is most noticeable on a black screen with brightness set to max.
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What about the streak of light that is going through the Android character is what I am referring to?
It's definitely not extremely blatant on this photo but you can certainly see it.

tweeker404 said:
What about the streak of light that is going through the Android character is what I am referring to?
It's definitely not extremely blatant on this photo but you can certainly see it.
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That's the background ... if there is a problem it will most likely be at the most extreme edges, it almost looks like there might be some on the bottom but that could be camera angle.
You already opened the box and took off the plastic, going past the welcome screen isn'tgoing to affect return policy or anything. Even if it did you can do a full wipe and be back to that screen in minutes.
Sent from my Transformer TF101 using XDA Premium App

degeneration said:
That's the background ... if there is a problem it will most likely be at the most extreme edges, it almost looks like there might be some on the bottom but that could be camera angle.
You already opened the box and took off the plastic, going past the welcome screen isn'tgoing to affect return policy or anything. Even if it did you can do a full wipe and be back to that screen in minutes.
Sent from my Transformer TF101 using XDA Premium App
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Great thanks a lot! Yes you are right there is some at the bottom.
What you see is correct... Are there ones out there that do not have this bleeding at the bottom?
Thanks.

tweeker404 said:
Great thanks a lot! Yes you are right there is some at the bottom.
What you see is correct... Are there ones out there that do not have this bleeding at the bottom?
Thanks.
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Tough question. Probably? I think all have it to some degree, but like my new one I have to put a blanket over my head, turn the screen all black, and turn the brightness all the way up to notice it. If you don't notice it or it doesn't bother you it is just an aesthetic problem that shouldn't ever get worse (or better). If it does and you can exchange it I would recommend doing that instead of sending it to Asus. There are plenty of horror stories about people sending it for repair.
However I would wait until you only have a week left to send it back to see if you forget about it. Some people have gone through nearly a dozen returns looking for a perfect one. I mean we deserve to get one without flaws, but sadly these screens are so prone to bleed that it seems to make some people just give up on tablets...
Sent from my Transformer TF101 using XDA Premium App

degeneration said:
Tough question. Probably? I think all have it to some degree, but like my new one I have to put a blanket over my head, turn the screen all black, and turn the brightness all the way up to notice it. If you don't notice it or it doesn't bother you it is just an aesthetic problem that shouldn't ever get worse (or better). If it does and you can exchange it I would recommend doing that instead of sending it to Asus. There are plenty of horror stories about people sending it for repair.
However I would wait until you only have a week left to send it back to see if you forget about it. Some people have gone through nearly a dozen returns looking for a perfect one. I mean we deserve to get one without flaws, but sadly these screens are so prone to bleed that it seems to make some people just give up on tablets...
Sent from my Transformer TF101 using XDA Premium App
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Yeah I can understand that. That is a great answer.
I noticed there is also noticable bleed on the left side as well near the bottom as well as the bleed noticed on the bottom all closer to the center and left.
Probably want to try out another one with there being more than just a little at the bottom. What do you think degen?
Thanks for your response.

tweeker404 said:
Yeah I can understand that. That is a great answer.
I noticed there is also noticable bleed on the left side as well near the bottom as well as the bleed noticed on the bottom all closer to the center and left.
Probably want to try out another one with there being more than just a little at the bottom. What do you think degen?
Thanks for your response.
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Like I mentioned I am on my second one, although I also had a blotch in the middle of my screen. If it bothers you now there's a good chance it always will. Sadly it's a roll of the dice. However having got mine from Amazon I figured I would rather return it then just regret it. Lightbleed SHOULDN'T exist but sadly you may have to settle with it to some degree but not a lot of it. If it bugs you while warching movies, playing games, or web browsing I would try exhanging it. Make sure to try it at night if you aren't sure. That's when it will be the most noticeable.
Sent from my Transformer TF101 using XDA Premium App

degeneration said:
Like I mentioned I am on my second one, although I also had a blotch in the middle of my screen. If it bothers you now there's a good chance it always will. Sadly it's a roll of the dice. However having got mine from Amazon I figured I would rather return it then just regret it. Lightbleed SHOULDN'T exist but sadly you may have to settle with it to some degree but not a lot of it. If it bugs you while warching movies, playing games, or web browsing I would try exhanging it. Make sure to try it at night if you aren't sure. That's when it will be the most noticeable.
Sent from my Transformer TF101 using XDA Premium App
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Thanks a lot Degen. I appreciate your help.

Can the transformer be plugged into the dock either way?

Just wondering if the transformer could be plugged into the dock either way? As in can you also plug into the dock so that the screen is facing you while the keyboard is behind the screen. I would assume that you cannot but it would be nice if you could dock it both ways so that if you just want a stand and don't need the keyboard you could do it that way.
Man I hope the transformer prime does get released on the 9th and has sufficient stock! I was eagerly awaiting the original but after the crazyness trying to get one I just ended up getting a BBQ instead!

um.. no? you can use the dock as a stand the normal way as well.. just don't use the keyboard I do this quite often when watching videos. Well, I mean, I guess you could do it the other way if you wanted to break the pin connector? But assuming that you don't want to do that, no you can not do that.
Have fun with the Prime! I'll be watching it to see how the developers do with it.. won't be picking one up though.

No need to assume anything. Try to insert the charging cable into the port the "other way" and see if it will fit.

Thanks for the reply. Yah I figured the connection would only work one way.
Really its not a big deal but it would be nice so you could have the screen right at the edge of the table you are putting it on. Really no biggie but was just wondering.
I don't blame you for not making the upgrade. If I had the original I doubt I would pull the trigger on the Prime either.

BongoBong said:
Thanks for the reply. Yah I figured the connection would only work one way.
Really its not a big deal but it would be nice so you could have the screen right at the edge of the table you are putting it on. Really no biggie but was just wondering.
I don't blame you for not making the upgrade. If I had the original I doubt I would pull the trigger on the Prime either.
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Yea that would be a good design if they had done that, I guess we need a separate case / stand for using it as a tablet for long periods without the dock
You should email ASUS with your idea

BongoBong said:
Thanks for the reply. Yah I figured the connection would only work one way.
Really its not a big deal but it would be nice so you could have the screen right at the edge of the table you are putting it on. Really no biggie but was just wondering.
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Haha, I was gonna suggest getting an ipad2. While you still can't put in the connection backward with the ipad2, at least you know the best tablet on the market, the one that everyone wants, can't do this and so it's forgivable.
My experience in this is that people tend to complain about everything in a less popular tablet while turn a blind eye on ipad2 weaknesses. Take light bleeds, for example. People have been crying bloody murder about TF light bleeds since day one. Most ipad2 users don't even care about their ipad2 light bleeds. And let me tell you, all devices with ips display have light bleeds.
Actually, let me suggest it now. If you want to be able to insert the connection in backwards, buy an ipad2.

goodintentions said:
Haha, I was gonna suggest getting an ipad2. While you still can't put in the connection backward with the ipad2, at least you know the best tablet on the market, the one that everyone wants, can't do this and so it's forgivable.
My experience in this is that people tend to complain about everything in a less popular tablet while turn a blind eye on ipad2 weaknesses. Take light bleeds, for example. People have been crying bloody murder about TF light bleeds since day one. Most ipad2 users don't even care about their ipad2 light bleeds. And let me tell you, all devices with ips display have light bleeds.
Actually, let me suggest it now. If you want to be able to insert the connection in backwards, buy an ipad2.
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eh? I was curious if the transformer had this functionality as I think it would be a nice additional function for the dock, nothing more.
No need to get worked up over a simple question!

BongoBong said:
eh? I was curious if the transformer had this functionality as I think it would be a nice additional function for the dock, nothing more.
No need to get worked up over a simple question!
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And I'm telling you, ipad 2 has this functionality. Just jam it in there LOL

Screen Creak

Got the Infinity almost a week now. The only thing that still annoys me the most is the screen creaking a bit when squeezed around the vicinity above the speaker. This is what happens when I hold it with my right hand in landscape position. When I let go, I can hear a little pop. I figure with a case, I probably won't hear it but the question in my mind is what if the whole screen starts to do that with time. I called the store for an exchange but they are out of stock and don’t know when they will get more. I like the tablet (besides the light bleed like other people experience) and don’t want nor have any reason to return.
Can someone advice if this is typical (not really a normal thing) and life will go on?
Thank you in advance.

I have the same thing but it doesn't pop,just moves. It seems its common and probably due to the speaker being there (design flaw) IMO.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

Normal, and won;t break your device, especially when you take good care of it, which you seem to do (case use). Just keep this one, and enjoy it!

Thank you all for the posts. I got my son the Asus slider and he loves it. I purchased this mainly as an entertainment device for travelling oversea (some flights are really long).
Again, thank you very much.