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Well I just wanted to share with everyone my experience with the back cover and the color coming off after 1 1/2 weeks from the retail box. When I called HTC they did not give me any problems and sent me a new one.
I have kept the phone on Micro-Fiber cloths and what short time it is in a case it is in the T-Mobile sleeve for the Sensation which is soft inside. So I know it is not my use which caused it, the case is possible but I doubt it.
Bottom line is I think their could be some paint/color issues with the back cover so keep a watch for it and if you notice it call HTC and get a replacement.
So has anyone else experienced this? Please leave your comments.
Here is a couple of pictures of mine. You can see the area where the color is coming off just to the right and a little below the camera opening.
It looks like normal wear and tear from the body oils on your hands. I hope that isn't the case and their was some real issue. If this "issue" happens again I probably wouldn't ask for another case personally. On the bright side you can probably sell that other case for like $40 right now.
Sent from my HTC Sensation 4G using XDA Premium App
Same thing happened to me the first week I had the phone... I returned mine to T-Mobile for another one. Glad to see I wasn't the only one! Good luck with the replacement cover.
BonesRed said:
It looks like normal wear and tear from the body oils on your hands. I hope that isn't the case and their was some real issue. If this "issue" happens again I probably wouldn't ask for another case personally. On the bright side you can probably sell that other case for like $40 right now.
Sent from my HTC Sensation 4G using XDA Premium App
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Well I would agree with you if it had been 6 months, but not 12 days. Maybe I have atomic hands LOL
bobsbbq said:
Well I would agree with you if it had been 6 months, but not 12 days. Maybe I have atomic hands LOL
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LOL yeah I guess! I never touch my actual phone though so I wouldn't know =)
Sent from my HTC Sensation 4G using XDA Premium App
Maybe having it in your pocket is rubbing it away..
Sent from my HTC Sensation 4G using XDA App
leyvatron said:
Maybe having it in your pocket is rubbing it away..
Sent from my HTC Sensation 4G using XDA App
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No when it leaves the micro fiber cloth it goes in to the slip pouch. I'm very protective of my phones and I will never put one of my phones in my pocket unprotected.
Other phones I have like the thunderbolt and MT4G I have never had this problem.
I just hope the new case holds up better.
Happened with my XPERIA X1 (made by HTC), happened to my N1, and now it will probably happen to my Sensation. Good to know.
Perhaps it's the skip pocket and the constant slipping in and out of something that fit's so tightly.
Sent from my HTC Sensation 4G using XDA Premium App
BonesRed said:
Perhaps it's the skip pocket and the constant slipping in and out of something that fit's so tightly.
Sent from my HTC Sensation 4G using XDA Premium App
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Perhaps but the slip case is from T-Mobile and for the sensation and is lined with a soft material. And I mean how many times I could have taken it in and out over 12 days period is, well not that many times as while I'm working I use my work phone.
I might try a different case on this new back cover to see if it makes a difference.
I feel like all phone covers with this surface will be rubbed off eventually
I am having the same problem. I've had the phone 3 weeks, and it is looking pretty bad. It only seems to affect the top third of the case. I'll try calling HTC...
btw, I am also using the t-mobile slip case...
Good thing I got a cover for it to avoid this. Although this does look like normal wear and tear.
asj2583 said:
Good thing I got a cover for it to avoid this. Although this does look like normal wear and tear.
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You think this looks like normal wear and tear for a 12 day old phone? I would agree if the phone was older maybe but if the paint is coming off this quick after purchase I just can't see it being normal. Also this phone has been in a case when not on my micro fiber cloth.
I think it's your atomic hands. Or too much Texas BBQ!
I've had mine 35 days now and no visible wear on the cover. I have ZERO protection on my phone and it's either in my cheap holster during work or taking up it's solo pocket location in my jeans/shorts. My holster interior is not really that soft and I holster the phone a ****load throughout the day. Honestly... I would expect my phone to have a lot of wear already. I've been in love with the sexy feel of this phone since day one and find myself holding and caressing it sometimes even when I'm not using it.
Not sure if that helps or not but due to my holster and my almost perverse fascination with the feel of this device I would expect to see some wear on mine.
Exact reason I got my tpu Case. Need to keep the resale value up.
Sent from my HTC Sensation 4G using XDA Premium App
Matt1408 said:
Happened with my XPERIA X1 (made by HTC), happened to my N1, and now it will probably happen to my Sensation. Good to know.
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I'm pretty sure the xperia x1 was made by Sony not htc
Sent from my HTC Sensation 4G using XDA App
I got my sensation fully covered by zagg shield and mine had been perfectly protected by that so maybe you think about in investing in a fully body shield
Sent from my HTC Sensation 4G using XDA App
tbubba said:
I'm pretty sure the xperia x1 was made by Sony not htc
Sent from my HTC Sensation 4G using XDA App
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No it was definitely made by HTC, just sold by Sony. Because Sony could never produce a decent device. And THAT phone had a problem with its backcover, horrible I finished with rubbing ALL the color off, basically turning the black model into a silver model Looked as if it were new. But I think that's kinda hard to do with the Sensation because there are electronics in the cover. Or is it just metal parts for the antenna?
Firefall! said:
No it was definitely made by HTC, just sold by Sony. Because Sony could never produce a decent device. And THAT phone had a problem with its backcover, horrible I finished with rubbing ALL the color off, basically turning the black model into a silver model Looked as if it were new. But I think that's kinda hard to do with the Sensation because there are electronics in the cover. Or is it just metal parts for the antenna?
Click to expand...
Click to collapse
I also had X1 and the exact same thing happened to me. The cover changed the color from black to silver
Today I noticed a 2 inch scratch on my screen and deep enough to just get your nail in
Has anybody any ideas of what can be used to safely remove this or is it the case of a new screen
Sent from my HTC Desire S using XDA App
Maaaaybe silvo (the finer version of brasso), use this with extreme caution though, your could ruin your screen further! Or even a camera lens scratch repair kit?
1. screen repair kit (~ 10$)
2. replace it (~60$) http://www.parts4repair.com/products/HTC-Desire-S--LCD-Screen.html
Does the screen scratch easily on Desire S?
Sent from my HD2 using XDA App
Gorilla glass is very tough when it comes to scratching it with sharp objects, but you can easily scratch it with dust...
Sent from my HTC Desire S using xda premium
ok as an experianced user i willl tell you this..
the glass is very tough.. but it can scratch very easily with some material.. i managed to scratch mine on the beach, by just one sand grain trapped inside the leather pouch case i have.. the scratch was so deep that my nail could be trapped in there!!!!
what you should not do when you scratch your screen
1. buy a digitizer from ebay..
all ebay digitizers are not original, they are fake, they will not be gorilla glass they will not be smooth to the touch etc..
changing just the digitizer is a very difficult thing to do. just one small dust particle cought between the LCD and the digitizer will show.. in adition there are some small plastics that help to give the light to the 4 buttons on the bottom, those plastics are glued to the digitizer, and are not supplied with the digitizers on ebay, so removing those and re gluing them to the new digitizer will end up with reduced brightness of the 4 buttons.
2. try to sand fix polish the digitizer.. will not work, or at least will end up in a worse looking screen
what you should do (and what i finally did - after doing all of the above that i shouldn't have done)
1. go to HTC and buy the LCD+digitizer combo..
it is sealed and glued together and costs here in Greece 114 euros.
if you want to do a 100% good job buy the middle chassis, this is not needed and i did not buy it (it costs another 30 euros) but it will make your job easier since it has all the double sided tape ready to use on it..
The only downside in buying parts from HTC directly is that they require you to give them your IMEI number, or receipt so they can cancel your warranty !!!!! just buying the part cancels it!!
but once you open up your phone you have already canceled it, it would be obvious that it has been opened
good luck, and if you need anything ask here i will be helping.. i disassembled my desire s more than 20 times
Desire S has no Gorilla glass on
Talked to HTC support many times asking if Desire S is equiped with Gorilla, and the answer was clear: Desire S does not have Gorilla...It uses Asahi glass.
Having scratched Desire S is understandable.
hamedunix said:
Talked to HTC support many times asking if Desire S is equiped with Gorilla, and the answer was clear: Desire S does not have Gorilla...It uses Asahi glass.
Having scratched Desire S is understandable.
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I never knew that! Most reviews state definitively that it has Gorilla Glass, but I guess that catchy name is now fairly "generic" for any kind of toughened glass (like many people say "hoover" when they mean vacuum cleaner).
Still, the Ashai glass looks as if it ought to have similar properties to the original Corning aluminosilicate "Gorilla Glass" :
http://www.youtube.com/watch?v=WpbOoQpwAFs&feature=player_embedded
Well there is one new glass made by Asahi called Dragontrail,which is a tough one. But us strongly doubt Desire S using this glass.
You can go ahead and ask HTC about the glass on their Desire S.
Sent from my HTC Desire S using XDA App
My desire S gets scratched really easily. It doesn't bother me much but it's still annoying. Not surprised to hear it doesn't really have gorilla glass. My old desire (class if you will ) didn't get any noticeable scratches and I'd had it for longer and treat it a lot worse. Kind of ridiculous that the screen strength seems to gone down hill even though the advertised strength seems to say it's better.
I wish HTC had an answer to this question why didn't they use Gorilla on Desire S and still charged us with a price of a high end phone?
It really sucks that I have to look through a screen guard and my friend has fun rubbing his key chain on his Samsung Galaxy S.
Sent from my HTC Desire S using XDA App
Gorilla is just a brand name for Corning's proprietary brand of aluminosilicate toughened glass. It too can be damaged. Surely what matters is whether whatever HTC are using actually does the job (regardless of brand).
I can quite understand HTC using Ashai because it's probably cheaper.
I accidentally dropped my DS from a height on to a hard surface and it survived just fine Ordinary (soda) glass couldn't do that. Whatever they are using can't be too bad.
Are you using any protection on your screen? If not did you get any scratches on the glass?
fasty said:
Gorilla is just a brand name for Corning's proprietary brand of aluminosilicate toughened glass. It too can be damaged. Surely what matters is whether whatever HTC are using actually does the job (regardless of brand).
I can quite understand HTC using Ashai because it's probably cheaper.
I accidentally dropped my DS from a height on to a hard surface and it survived just fine Ordinary (soda) glass couldn't do that. Whatever they are using can't be too bad.
Click to expand...
Click to collapse
Sent from my HTC Desire S using XDA App
hamedunix said:
Are you using any protection on your screen? If not did you get any scratches on the glass?
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Click to collapse
Actually, it's still got the original screen protector on it.
I'm not suggesting that the glass HTC can't scratch, but rather that it's probably not really that much different to the original Gorilla glass.
Thinking about it - Didn't another poster note that the Corning site claimed they provided Gorilla Glass for the DS? Perhaps HTC changed supplier at some time?
Original screen protector? Desire S comes with bare glass out of the box. My phone had no screen guard out of box, neither does all unboxing videos on YouTube.
fasty said:
Actually, it's still got the original screen protector on it.
I'm not suggesting that the glass HTC can't scratch, but rather that it's probably not really that much different to the original Gorilla glass.
Click to expand...
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Sent from my HTC Desire S using XDA App
hamedunix said:
Original screen protector? Desire S comes with bare glass out of the box. My phone had no screen guard out of box, neither does all unboxing videos on YouTube.
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Click to collapse
It appears that some of them do come with a protector fitted even in the factory sealed box. It seems that it's usually the unbranded / unlocked ones. This has been the subject of another thread. Mine was so perfectly fitted that I didn't realise it was fitted until I tried to put on a second one and it all went horribly wrong
This is strange. Mine is an unbranded, made in Taiwan,black one. I am using a screen protector which was applied by myself. My phone came to me with no screen protector pre-applied on.
Could HTC be using different kinds of glass on one phone?!
Sent from my HTC Desire S using XDA App
fasty said:
It appears that some of them do come with a protector fitted even in the factory sealed box. It seems that it's usually the unbranded / unlocked ones. This has been the subject of another thread. Mine was so perfectly fitted that I didn't realise it was fitted until I tried to put on a second one and it all went horribly wrong
Click to expand...
Click to collapse
Unless your talking about that giant piece of protection that it comes wrapped with inside the box, I'm calling you out as a liar. Either that or someone had pre-applied a screen protector for you, because no HTC handset comes with a screen protector applied at the factory level.
hamedunix said:
I wish HTC had an answer to this question why didn't they use Gorilla on Desire S and still charged us with a price of a high end phone?
It really sucks that I have to look through a screen guard and my friend has fun rubbing his key chain on his Samsung Galaxy S.
Sent from my HTC Desire S using XDA App
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Click to collapse
That's a pretty retarded reason, "Oh I'm going to grab my key chain and try and scratch my phone" -_-" .. As I said in the other thread, its "scratch resistant", not "scratch proof", show me where HTC said it wouldn't scratch or bawwwwww more.
Sometimes it's really annoying, what are you wanting, if you really want to scratch it, you make it for sure.
Guys it's still a smartphone, no Swiss knife.
I got mine since 6 months without screen protector and I got no scratches at all.
I just got a wallet like it's recommended for EVERY smartphone and sometimes I put it in my pocket (in the same where my keys are) without the wallet for a short period and still nothing.
Sometimes it can be scratched by accident for sure, but at other phones it's the same.
So don't blame it on the phone if you got bad luck or not much brain.
Swyped from my HTC Desire S
Nobody actually tries scratching their phone. What we are asking is why didn't HTC use gorilla on Desire S? Desire S meant to be an improvement for classic Desire but it actually is reduced in glass quality.
Sent from my HTC Desire S using XDA App
Talked to the HTC support department many times asking if Desire S is equipped with Gorilla and their answer was clear all the times: Desire S has no Gorilla glass on.
You might ask what kind of glass is on our Desire S? I asked the same question from HTC support and the answer was: Asahi Glass.
Please share your experience with the glass on Desire S; do you use any protection? if not, did you managed to scratch it?
http://www.youtube.com/watch?v=WpbOoQpwAFs
Seems the same as Gorilla Glass.
http://www.corninggorillaglass.com/products-with-gorilla/htc
Hi. I actually I have managed to scratch my glass. Since then I use a screen protection.
Sent from my HTC Desire S using xda premium
My Desire S screen gets scratched very easily, I've got on that is pretty deep. My old [classic] desire seemed to have a stronger screen. Don't remember any deep scratches on that, just small ones that I pretty much didn't notice.
It really sucks to have to see through a screen guard...I wish HTC had put more though in it.
masterl1983 said:
Hi. I actually I have managed to scratch my glass. Since then I use a screen protection.
Sent from my HTC Desire S using xda premium
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Sent from my HTC Desire S using XDA App
Scratch resistant, not scratch proof. -_-" (Look at any wrist watch, it will say water resistant, not water proof).
I've accidentally thrown a padlock onto the screen of my phone (with a screen protector on it), it had a chip on the screen protector, but the screen was pristine when I took off the screen protector and applied a new one.
It does have Gorilla! As previously stated the "proof" is here: http://www.corninggorillaglass.com/products-with-gorilla/htc
@hamedunix: Ask again and show them that link. Thier answer should be intressting. Either that person on the support has wrong or the manufactuer of Gorilla Glass is lying...
I asked corning about this and they said you have to talk to your phone manufacturer.
Sent from my HTC Desire S using XDA App
hamedunix said:
I asked corning about this and they said you have to talk to your phone manufacturer.
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
The plot thickens.
Over the first two to three weeks fine scratches started to develop on my phone's display which were visible under a certain angle. I use a screen protector now for convenience.
I'm startin to think some of them have Gorilla glass and others don't. LIke the way they build quality issues at one point. Because I had one and within 2 weeks I saw two scratches, I managed to get it swapped in store, I've had the second one for about 3 months now, don't use a cover, and there isn't a single scratch or mark whatsoever.
djsubtronic said:
I'm startin to think some of them have Gorilla glass and others don't. LIke the way they build quality issues at one point. Because I had one and within 2 weeks I saw two scratches, I managed to get it swapped in store, I've had the second one for about 3 months now, don't use a cover, and there isn't a single scratch or mark whatsoever.
Click to expand...
Click to collapse
I believe that is very likely.
I work in the electronics industry and there is tremendous focus on component cost. If Ashai glass is cheaper at the time and deemed "good enough to do the job" then they will buy a batch of that.
Htc desire s has 100% gorilla glass
Htc desire s has 100% gorilla glass
This is the 100% proof:
http://www.corninggorillaglass.com/products-with-gorilla/htc
You can see our device in the list So stop arguing and go for a pint!
Cheers!
Did you make Desire S in your room? Folks at HTC, who probably are manufacturers of Desire S, clearly said Desire S has no Gorilla on.
Instead of trusting a 3rd party website, go ahead and ask HTC who made the phone.
Sent from my HTC Desire S using XDA App
hamedunix said:
Did you make Desire S in your room? Folks at HTC, who probably are manufacturers of Desire S, clearly said Desire S has no Gorilla on.
Instead of trusting a 3rd party website, go ahead and ask HTC who made the phone.
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
Just smash your phone screen with a hammer. If it breaks, it's not Gorilla. If it survives, it is.
Even if your phone breaks, at least you will have solved the mystery 100%
After 6 months with no protection, no scratch. How do you guys handle and keep your Desire S?
No you see, if YOU say the Desire S hasn't got Gorilla Glass it's up to YOU to prove it.
We already have the Gorilla Glass webpage showing the Desire S HAS Gorilla Glass, you however have shown no proof at all.
I've kept my DS in the same pocket as my lighter and keys for over a month now and it still looks completely new, not a single scratch anywhere.
My proof is HTC support; I asked them and the answer was Asahi glass.
ZaInT_ said:
No you see, if YOU say the Desire S hasn't got Gorilla Glass it's up to YOU to prove it.
We already have the Gorilla Glass webpage showing the Desire S HAS Gorilla Glass, you however have shown no proof at all.
I've kept my DS in the same pocket as my lighter and keys for over a month now and it still looks completely new, not a single scratch anywhere.
Click to expand...
Click to collapse
Sent from my HTC Desire S using XDA App
gorilla glass lol? I had my screen protection off for a week and I have a couple of hairline scratches and 2 really deep annoying ones that are visible even through my new screen protector .
cracked my screen last night and am going to be replacing the front/digitizer. does anyone know if a replacement from the XL would work? i only ask because i already have the euro/white battery cover and think the white digitizer bezel might look pretty good when replacing it...
thanks!
Of course not. The XL's screen is 4.7 inch whereas the Sensation's screen is 4.3 inch. Thus I do not think it will fit, moreover work on the sensation.
Correct me if I'm wrong.
Sent from my Sensation using XDA
I wanted to see how many people use screen protectors . If they don't will it scratch easily or has anyone have any scratches because I hate my screen protector and I would to use it with out it but I dont wanna have scratches
Sent from my HTC One X using xda app-developers app
I don't use one, I did on my previous phones. I always hated the way the screen protectors felt compared to the bare glass.
The only scratches I have are from dropping my phone on the street, they are more like little nicks in the screen than
scratches. Now that I already have some, I don't think I'll put a screen protector on. I do have a screen protector that came
with my Otterbox if I feel like putting one on.
I figure that by the time I need a new phone, I'll already have a job and enough money to buy a new phone, so I don't feel like
babying this phone too much.
I've been rockin mine completely naked since release back in may.. hardly any scratches, only noticeable in a well lit area with the screen off at a certain angle. My phone went face first on the cement and slid about 7 inches, and I also dropped mine and I slid across my wood floors and still nothing.
However my buddy has deep scratches that can catch a fingernail. Someone else I know dropped his and the screen cracked from about a foot off the ground..
Sent from my One X using xda premium
InflatedTitan said:
I've been rockin mine completely naked since release back in may.. hardly any scratches, only noticeable in a well lit area with the screen off at a certain angle. My phone went face first on the cement and slid about 7 inches, and I also dropped mine and I slid across my wood floors and still nothing.
However my buddy has deep scratches that can catch a fingernail. Someone else I know dropped his and the screen cracked from about a foot off the ground..
Sent from my One X using xda premium
Click to expand...
Click to collapse
Lol yeah I think I'm stick with a screen protector
Sent from my HTC One X using xda app-developers app
If you're a girl (which you may be, judging by your picture) you keep your phone in your purse. Purses are dirty and have sand/dirt in them. Sand will scratch your phone.
*this is based on my previous girlfriends. You might be cleaner than them.
Sent from my HTC One XL
i use the screen protector that came with my otterbox. after awhile you don't notice it's there.
i got a little nick in the screen protector on my last phone. i don't want to know what would have happened without it!
Sent from my One X
Yeah I just though the screen couldn't get scratched . But guess I'm keep mine on .
Sent from my HTC One X using xda app-developers app
Only problem with me is I hate to cover up this beautiful screen! It was the main selling point of the phone for me. The way I see it is the screen protector will get scratched too, slaying the gorgeous LCD. It'll preserve the glass, but I'll get a new phone with my upgrade and this one will be passed down to maybe my godchild or someone. Screen protectors are perfect for long term users/others looking for the highest resale value
Sent from my One X using xda premium
InflatedTitan said:
Only problem with me is I hate to cover up this beautiful screen! It was the main selling point of the phone for me. The way I see it is the screen protector will get scratched too, slaying the gorgeous LCD. It'll preserve the glass, but I'll get a new phone with my upgrade and this one will be passed down to maybe my godchild or someone. Screen protectors are perfect for long term users/others looking for the highest resale value
Sent from my One X using xda premium
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Click to collapse
Yeah I want to keep.in good condition because when a new phone I like comes out I sell this one.and put up the difference . Because I don't got a contact and get upgrades. I wish lol I wouldn't have to pay so much for phones
Sent from my HTC One X using xda app-developers app
htcbrazilian said:
Yeah I want to keep.in good condition because when a new phone I like comes out I sell this one.and put up the difference . Because I don't got a contact and get upgrades. I wish lol I wouldn't have to pay so much for phones
Sent from my HTC One X using xda app-developers app
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this is the second reason i use a screen protector (e.g., helps with resale value). i've had one on my phone from day one; not much of risk taker when it comes to the screen.
No screen protector here. Not one scratch either. This screen is too nice to cover up.
Sent from my HTC One XL using xda app-developers app
SkizzMcNizz said:
No screen protector here. Not one scratch either. This screen is too nice to cover up.
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
Yeah some people I know told me they didn't get scratches some told me they did. I'm on the.fence of taking mine off. Or find a really good screen protector
Sent from my HTC One X using xda app-developers app
htcbrazilian said:
Yeah some people I know told me they didn't get scratches some told me they did. I'm on the.fence of taking mine off. Or find a really good screen protector
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
You should be good as long as you don't put it in your pocket with your keys or anything that can scratch it. Also, remember to lightly get most of the dust off before you wipe off finger prints. That way you won't get any small hairline scratches. If you're careful you should be good without one.
Sent from my HTC One XL using xda app-developers app
I've always preferred naked.
Having said that I've damaged a few too.
If u want to resell, use a cover for the back and a protector for the screen.
The polycarbonate backing within a few days started to show marking.
The screen has a very feint hairline scratch down the middle, but it hasn't been dropped & I'm very careful with handling it.
I'm yet to find covers or protectors that keep the phone looking good as nude, but if u want it looking good as new u wanna cover it up.
Sent from my HTC One XL using xda app-developers app
I looked up closest ghost armor retailer and had them install the clear ghost armor on the screen and the black carbon weave armor on the back.
I originally had them put a white one on the back as my X is white, but went back and they changed it to a black one for me at my request. Looks good in white an black.
Cost of two pieces installed was 20 bucks, 5 bucks if I ever need a half replaced for life of phone.
Jmtc
WR
Sent from my One X
I have never used a screen protector. When I bought my One X I was talked into the Zagg protector from an AT&T employee, It wasn't bad but after it started getting hot here in AZ, I pulled it out of my pocket and the screen protector was slidin around. So I took it off. Havn't bothered to replce it and actualy like it better without.
I have always preferred naked phones.
I have never found a screen protector that doesn't make the phone less responsive or make the screen less crisp.
Looking at your phone wrong can cause the One X screen to scratch. (See the thread in the general section, or just Google One X screen scratch)
Others have recommended the Zagg HD screen protector, but I haven't tried one myself.
Sent from my HOCKS
I don't have a case but always had a clear screen protection on my devices amd never felt a difference. I'd rather pit one on then having to look at a deep scratch every time I look at the screen, that's thousand times more annoying to me.
Sent from my HTC One X using xda app-developers app