Related
When my phone shows the H symbol for network, it works well, but when I'm not using the network (no traffic), it falls back into 3g and gets stuck on upload. Occasionally, H service will come back, but often it won't. I have found if I turn the screen off, H service is restored.
I have had this problem for months now. I have a i9020a. Currently I have CM9 April 8th nightly installed, using the i9020AUCKJ1 radio. I just got done reverting to the stock build recently released from Google (IMM76D, I think), then upgrading to CM9.
No matter what I've done, nothing has worked:
1. reverting to stock then upgrading to a custom rom (Team-Kang, CyberGR, CM9, etc);
2. trying different radios;
3. opening phone info (*#*#4636#*#*) and changing it to GSM auto PRL as well as setting the band to USA;
4. making sure the APN is correct;
5. restoring the IMEI backup;
Any ideas what the issue could be?
H is 3G. Only active while data is being actively sent/received and it is actually feasible to use in your current area. Also, are you sure it is not only the animation that gets stuck?
Is there an actual problem, though? Is something not working quite right (data, sync, notifications, etc)?
It gets stuck on UMTS:3 (just keeps trying to upload) and won't work again until I turn off the screen and then it will usually revert to HSDPA:9.
Sent from my Nexus S using Tapatalk
chrisnathan1983 said:
It gets stuck on UMTS:3 (just keeps trying to upload) and won't work again until I turn off the screen and then it will usually revert to HSDPA:9.
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
you should download taskiller.. kill all app before you use your internet, i have same problem and always solved with that way..
hope this helping
Sent from my GT-I5500 using Tapatalk
While taskiller certainly kills most running processes, it does nothing to help my network connection.
On a separate note, my roommate has the same phone and his maintains a steady HSDPA:9 connection without ever dropping into a UMTS:3 connection.
Sent from my Xoom using xda premium
chrisnathan1983 said:
While taskiller certainly kills most running processes, it does nothing to help my network connection.
On a separate note, my roommate has the same phone and his maintains a steady HSDPA:9 connection without ever dropping into a UMTS:3 connection.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
The normal behavior of the phone is to use HSDPA while it's in need(download/upload) , when not in use automatically goes to UMTS:3
What ROM your room mate is using ? model ? radio ? network ?
---------- Post added at 07:43 PM ---------- Previous post was at 07:36 PM ----------
Gasashi said:
you should download taskiller.. kill all app before you use your internet, i have same problem and always solved with that way..
hope this helping
Click to expand...
Click to collapse
You're talking totally rubbish ... Killing apps will not enhance anything and may even slow things down by needing more CPU power to open auto apps again...
I have expereinced the same issues with my 9020a on ATT. Sent phone to Samsung twice, changed SIM cards 4 times. Updated radios, now on 4.0.4 getting about 120 kbps download speeds while my other phone (work phone), iphone4s on att, gets about 5 mbps.
Call att, they credited me my entire months bill and offered a free galaxy note with a 2 year agreement. My thought is that ma' bell is just killing any unlocked phone or there are issues related to "LTE" rollout they wont admit to that is causing a disruption with 3.5G.
Anyways to the OP, you aren't alone. I too hope someon can help!
My roommate is using the same rom, CM9 (nightly from 3/29 though), radio is i9020xxkb3, network is also AT&T with same plan.
Watching the About Phone/Status on his phone, it stays on HSDPA:9.
My returns to UMTS:3 when not in use, but when in this mode, I get no network traffic at all. I will flash upload but will never download anything. Occasionally, H service will be restored, and I will get my network connection back.
Sent from my Nexus S using Tapatalk
He is also using an i9020a
Sent from my Nexus S using Tapatalk
This is a screenshot of what happens. The mobile signal is consistent until I turn the screen on and the something happens.
Sent from my Nexus S using Tapatalk 2
why you're wifi on ?
I don't always turn it off when I go to work. Unless I'm traveling I usually leave it on.
Sent from my Xoom using xda premium
To begin proper troubleshooting turn wifi off while you browseand report back
I experience the same connectivity problems whether I have the wifi off or not.
Sent from my Xoom using xda premium
same problem bro
i am from the Philippines and i'm experiencing the same problem with my i9023. No connection when on "3G", connection resumes when "H" or "E" appears in status bar
I too have this problem it's annoying!!
Sent from my JB AOKP Nexus S
I have been having this problem with both of my Nexus S 4G ever since I got them 2 months ago.
My data drops out frequently and takes a while to get back up. If I have 4G enabled, then I have to manually reconnect it as it will not do it on it's own. This happens inside AND outside. Driving down the road or just standing in one spot.
I've tried all of the radios (basebands) and about 7 different ROMs and versions.
I've refreshed the data profile, PRL, and even tried the roaming Verizon PRL and Hybrid PRL.
Gone back to stock and tried everything from scratch. Still the same problem.
Dallas/Fort Worth Area
Network: Sprint
Baseband: D720SPRKE1
PRL Version: P:40447
I contacted Sprint and they just told me to update the profile & PRL.....
Any suggestions?
I'm not familiar with the CDMA nexus s, but are you able to change APN's? At one point I'd be able to connect to 3g (I have an I9020A), but every minute or so it would drop, so I fixed up the APN's for my carrier.
iv had a few data issues
forcing PRL and account updates has fixed it a couple of times
i'v bought used phones that iv had
to have sprint force update
im on LC1
[altho i cant tell any significant difference here]
and my prl is 61086
[a business account]
im currently on slim
make sure your mobile network
is set to roam
is not set to home only
Am I the only one with this problem? As I'm typing this I lost data but still had 3 bars. I never drop calls but only data.
Help please. This is driving me nuts.
Sent from my Nexus S 4G using xda premium
andrewddickey said:
Am I the only one with this problem?
Click to expand...
Click to collapse
no
i go thru periods of it acting bizarre
try disabling wifi and reboot
this USUALLY fixes mine till wifi is re-enabled
and i drop the sprint connection a few times
riding around
it then fails to re-acquire the IP address.
look in your status and see if you still have an IP
when your data fails
fwiw
I never use Wi-Fi. Ever.
Happens while using both 3G and 4G.
Sent from my Nexus S 4G using xda premium
4G is worthless here...
i dont even bother with the switch
does it do the same thing if you disable 4G?
I almost always have to use 4G (if possible) since 3G speeds are slower than dial-up.
I've tried rebooting and leaving 4G off, and still the same. Even tried going back to Gingerbread.
Sent from my Nexus S 4G using xda premium
andrewddickey said:
I almost always have to use 4G (if possible) since 3G speeds are slower than dial-up.
I've tried rebooting and leaving 4G off, and still the same. Even tried going back to Gingerbread.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
If going back to GB doesnt help, maybe it is hardware related?
---===:::Greetzz, jojoost:::===---
Sent from my iPad using Tapatalk HD
This is happening with BOTH of my NS4G.
Possibility that BOTH have hardware defects?
Do a profile and prl update
Hit the thanks button if i helped
R0M CHEF said:
Do a profile and prl update
Hit the thanks button if i helped
Click to expand...
Click to collapse
In the original post, I stated that was one of the things I've done.
have you checked to see if you have an IP address
when data fails?
mine shows "unavailable" when it's wonky
and wont re-aquire till i reboot.
i'v seen this on 2 phones
off and on including on oem 2.3.7
fwiw
andrewddickey said:
Am I the only one with this problem?
Click to expand...
Click to collapse
I have the same problems. From what I understand, its a problem with the hardware. I can confirm that's probably the case, because I've tried many different ROMs (stock, cm, etc...) and they all have the same radio issues (3g/4g and wifi)...
I have an NS4G in the DFW area and haven't seen the issues you're reporting. I'm currently on 4.0.4 with D720SPRLC1 baseband. Maybe I'm just lucky and have a good signal at work and home. It's very rare that I find an area of DFW where I don't get any data signal at all. Not sure what to suggest.
I get random drops too and i hate it. My 3g speeds are fairly good even above 1 mbps. Highest i ever got on 3g was 1.51 mbps
Mine will lose data if I'm in a coverage free area for an extended period of time, when I'm back in range 3g icon will show up just never reconnect. A reboot fixes it
Certain Areas
There are certain areas where I live that data just disappears. Although this is just a network thing I believe. It's weird though when I am driving it's like a 10 second drop and then all is good. Hope you get a solid fix!:victory:
Backup 4g Partition
REMOVED - was a bad idea.
I've actually replaced BOTH of the phones with brand new NS4Gs and they shipped with ICS.
Still the same problem.
This is driving me nuts. I was driving and trying to download Maps for the new phone from the Play Store and it took 6 tries. Kept saying RETRY.
What I've come to believe is happening is:
When 4G connects, 3G disconnects. When 4G drops (which is does frequently), 3G has to reconnect.
***Is there a way to keep 3G "on" in the background while 4G is connected?*** Maybe a way for the radio to transition back and forth?
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Are you getting excellent HSPA+ reception, but the phone isn't switching to LTE or connects to LTE, but jumps back to HSPA+?
Go to a T-Mobile store and tell them about your situation (don't chat with them online because that did not fix my situation). The rep that I spoke with called tech support and they did some sort of reset on my account. I also asked for a new SIM and was given that new ISIS SIM. As soon as my phone booted, it was on LTE and stayed on LTE. I was like you, thinking that my device was messed up, but T-Mobile fixed it.
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
fix?
dashraider said:
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
waqas1988 said:
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
Click to expand...
Click to collapse
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
dashraider said:
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
Click to expand...
Click to collapse
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
AceKingNYC said:
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
Click to expand...
Click to collapse
Its in battery under settings and then tap on the battery chart also by the end of yesterday my phone spent about 30% of the day with out signal according to cell standby in the battery settings my HTC one that I've gone back to using has signal almost 100% of the time
Android.Addiction said:
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
Click to expand...
Click to collapse
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
dashraider said:
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
Click to expand...
Click to collapse
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Android.Addiction said:
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
Click to expand...
Click to collapse
I've had T-Mobile for years and never had connection issues as bad as this so im hoping it was just a faulty device and not the device in general just getting poor reception
BKPhil said:
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Click to expand...
Click to collapse
sounds like the same issue im having ill update when ever i get my replacement to see if anythings changed
We have the same issue with Nexus 5 with Tmobile in greater NYC metro area. When i tried with my old Samsung mobile there is no issue and it works fine. The problem, I can't make and receive any calls. Most of the callers told me, it goes to voice message after couple of rings. I didn't get even single ring and voice mail message. Frustrating Nexus 5.
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
king23adrianc said:
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Click to expand...
Click to collapse
32GB black with miserable cell reception here, so not a color issue.
Maybe an LTE issue? Might explain why our old devices got better reception, if they were using older gen signals/antennas? Not that we'd want to in the long term, can we disable the LTE services and live off the previous gen, at least to test?
---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------
Boweezie said:
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
Click to expand...
Click to collapse
I get lots of complete dead drop outs too, even on Wifi. One moment cruising along, the next I'm disconnected, the next I'm back on. Something is not right with this device.
Hmm I need to also find some time to visit a t-mobile store and check out why my reception just drops and gets spotty all of the sudden sometimes.
I have the 32gb white model. I never get LTE while two of my friends with Nexus 5 that were next to me both got LTE.
I also had my signal drop to 0 in a starbucks before, and I never had that happen with my previous Nexus 4, was frustrating since I couldn't get the promo code for my starbucks reward drink x.x
Ok guys Google is definitely on its game with replacing your your nexus 5 placed my RMA Sunday night got it today and I can report my new phone is working as it should I wouldn't say it gets as good a signal as my one did but a minimal difference that you would expect between two different devices so if your having an issue call up Google tell them you already spoke to T-Mobile about your service issues and they couldn't help you and that your certain its a device issue as a side note their RMA process has you basically buy a new device and send them the old one
Also I had a black 32gb so I don't think the color matters
Sent from my Nexus 5 using xda app-developers app
After my research, When we switch back to 2G (GSM Only) option there is no issue with voice calls but the data speed is very slow as expected. It seems that there is an issue with T-mobile towers LTE/3G/4G for voice calls. Below is the problem with Sprint network, looks like same thing happening for Tmobile.
s4grudotcom - sprint lte connectivity issues due to circuit switched fallback technology.
If you need voice calls high priority like me, give a try to switch GSM only.it shows E network on signal bar.
So I got my nexus 5 on Friday and its perfect none of the mentioned defects was having some small issues with the notification light but that's all. However I noticed once a day since getting it I go to use my phone and it says emergency only / Rogers and I won't be able to make calls or receive calls. Anyone else experiencing this problem ?
Sent from my Nexus 5 using xda app-developers app
I'm on Bell and for some reason sometimes I'd have no signal out of no where then it'll jump back to full bars the next second... Really annoying unless this is a normal thing for the Nexus 5
Sent from my Nexus 5 using xda app-developers app
I'm on Rogers and I get this too. I usually fix it by going into network mode and change it to 3G and back to LTE immediately.
I still get incoming calls even though I can't dial out until I do the above change.
Its network problem not the nexus 5
Sent from my Nexus 5 using Tapatalk
I have the similar problem i'm on rogers and if the signal gets weak it will show signal strength in the home screen, i can surf the internet(data), but will not send text messages or make calls, if I try to make a call it say "cellular network not available", if i turn air plane mode on then off it reconnects right away. this has never happened with my GE Galaxy S4
benetton said:
I have the similar problem i'm on rogers and if the signal gets weak it will show signal strength in the home screen, i can surf the internet(data), but will not send text messages or make calls, if I try to make a call it say "cellular network not available", if i turn air plane mode on then off it reconnects right away. this has never happened with my GE Galaxy S4
Click to expand...
Click to collapse
I have the exact same issue guys, I hope that it has nothing to do with our nexus 5's.
im getting this error too. darn! its not normal for a phone to be like that. never happened to my previous one.
there must be something wrong with the phone.
im on Fido.
but its only happening to canadian network? weird.
maybe they're torturing people who didnt buy from them? lol
It looks like I have a similar issue.
My connection sometimes gets lost. Some sort of hiccup when connected to mobile network.
No issues found on WIFI
I'm on a hspa network in Canada and wanted to report that I get worse reception with the N5 than I did with my Galaxy S2. I hope it is easy fixable with a new modem flash or other update.
Just wanted to contribute in case there is anyone working on this and wanted some more info.
I had to change my data plan because, according to T-Mobile (US) it was not compatible with the phone. I could get emails and SMS text messages but could not get Internet data services (kept being prompted to log onto the network and presented with the T-Mobile logon screen). Lost my unlimited data, which I was grandfathered into (but found out that they were throttling me at 5 GB which I don't usually hit). I knew they would eventually make me change my plan anyway and was able to get a new 4.5 GB plan at the same price. Since T-Mobile will be offering this phone very soon (tomorrow? they're taking pre-orders now), I guess a lot of long-time customers will be pushed off their unlimited data plan.
I have the same problem!! It's really annoying - mine gets dropped every 2-5 mins! Is there a way to fix it? Is it the N5 or Rogers network?
I have the same problem in Belgium:
https://productforums.google.com/forum/m/#!msg/nexus/T5ey4dttBOA/v9OaGzPxESwJ
Sent from my Nexus 5 using xda app-developers app
scutie88 said:
I have the same problem!! It's really annoying - mine gets dropped every 2-5 mins! Is there a way to fix it? Is it the N5 or Rogers network?
Click to expand...
Click to collapse
If you are constantly getting poor signal it might be the handset. If you have good signal, and can use data, but have "Emergency calls only" instead of a carrier name, it's probably a carrier issue.
I am on Fido and have randomly had the same problem. There's another thread somewhere, and most if not all people reporting the problem are Rogers/Fido customers.
trendiggity said:
If you are constantly getting poor signal it might be the handset. If you have good signal, and can use data, but have "Emergency calls only" instead of a carrier name, it's probably a carrier issue.
I am on Fido and have randomly had the same problem. There's another thread somewhere, and most if not all people reporting the problem are Rogers/Fido customers.
Click to expand...
Click to collapse
right here man
http://forum.xda-developers.com/showthread.php?t=2525583
good point though... i don't see anyone from other canadian carriers complaining.
I also have this problem. I am on Fido in BC. Sometimes it will completely cut off the network signal from full bars to no service, similar to no sim card installed. It goes back to normal in about 5-6 seconds by itself but its definitely annoying.
SeraldoBabalu said:
right here man
http://forum.xda-developers.com/showthread.php?t=2525583
good point though... i don't see anyone from other canadian carriers complaining.
Click to expand...
Click to collapse
There were some bell users complaining about it in the other thread as well
Sent from my Nexus 5 using xda app-developers app
yeah its the phone and not the network, I switched my Rogers sim to my old phone and get full bars
I too am experiencing this and i'm in the UK. Just wanted to let you know that this may be more widespread thank we think.
Same issue with Tmobile
definitely the phone and not the carrier. I have a samsung galaxy s2 and n5 and it only happens on n5. Both on tmobile in portland oregon
phishncode said:
definitely the phone and not the carrier. I have a samsung galaxy s2 and n5 and it only happens on n5. Both on tmobile in portland oregon
Click to expand...
Click to collapse
It is a software issue. I switched to a different ROM and kernel.
Cataclysm ROM and bricked Kernel.
So far, the connection is solid with this combo.
How in the heck can I get this phone to connect to LTE and stay connected? Sometimes it will connect then when I make a call it won't reconnect no matter what I try. They have sent me two different phones. Same problem. I have changed the Sim card also. Is there an app that will help that won't run the battery down real fast? They say the tower is fine but I think it isn't. When I do connect I get 20 down 9 up or so. Thanks to anyone who may help. And yes I've googled it. Lol
Sent from my Nexus 5 using xda app-developers app
it could just be your local area. im in nyc, and on tmo, and am on lte 100% of the time. when you make phonecalls, it will switch from lte to 3G/H, as its supposed to, because the lte doesnt support voice. and while theres data flowing over your network, it wont switch back to lte until the data stops flowing. and no, no app will help you.
Are you using a custom ROM? If so check your APN sometimes it'll default to metro PCs LTE
Sent from my Nexus 5 using Tapatalk
treIII said:
How in the heck can I get this phone to connect to LTE and stay connected? Sometimes it will connect then when I make a call it won't reconnect no matter what I try. They have sent me two different phones. Same problem. I have changed the Sim card also. Is there an app that will help that won't run the battery down real fast? They say the tower is fine but I think it isn't. When I do connect I get 20 down 9 up or so. Thanks to anyone who may help. And yes I've googled it. Lol
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
during calls, it'll drop off LTE and go to 3G
after the call, it should go back to LTE (if your signal has no problems) ...
not sure if you are complaining about the no-LTE-reconnect-after-call problem or no-LTE-during-call problem
paperWastage said:
during calls, it'll drop off LTE and go to 3G
after the call, it should go back to LTE (if your signal has no problems) ...
not sure if you are complaining about the no-LTE-reconnect-after-call problem or no-LTE-during-call problem
Click to expand...
Click to collapse
I'm speaking that when I'm in a LTE area that my phone won't connect at all. It will sometimes if I pull the Sim card and reinsert it. But tmobiles engineers say the tower is operating properly. Between myself and my son we have had 4 nexus 5's. Whenever I'm by the other tower in town with LTE phone works great. fallback to hspa and then reconnecting to lte works flawless when connected to the other tower. But they say there is no tower issue and sent me another phone.
Sent from my Nexus 5 using Xparent Blue Tapatalk 2