[SOLVED] TF saying update available but not showing? - Eee Pad Transformer Q&A, Help & Troubleshooting

if i try to go to the manual update search...its grayed out, however it says "There is an update for your device. Please check notification." but there is no update icon showing up. ive expanded the notifications, but its not showing up.
I've rebooted many times, by powering off or using hard reset, but don't get the notification for update, even though System Update says that there is an update. Anyone knows what's wrong or how to fix this issue?
keep in mind, that i am NOT rooted.

skunkape said:
if i try to go to the manual update search...its grayed out, however it says "There is an update for your device. Please check notification." but there is no update icon showing up. ive expanded the notifications, but its not showing up.
I've rebooted many times, by powering off or using hard reset, but don't get the notification for update, even though System Update says that there is an update. Anyone knows what's wrong or how to fix this issue?
Click to expand...
Click to collapse
where are you looking for the notification ? its not in the pop up notifications (bottom right), its an icon on the bottom toolbar .... an up arrow if i recall ....
apologies if you knew that but id hate to not point it out as the term 'notification' often means the pop up area

I've got the same issue. Also tried deleting update.zip using adb, but can't find any trace of this file anywhere.

wilbur-force said:
where are you looking for the notification ? its not in the pop up notifications (bottom right), its an icon on the bottom toolbar .... an up arrow if i recall ....
apologies if you knew that but id hate to not point it out as the term 'notification' often means the pop up area
Click to expand...
Click to collapse
haha no problem. i should have specified...but i know wha you mean and checked all that.
anybody have a solution?

bump...anyone?

i know others were having the problem....did anybody figure out a solution?
anyboy know if clearing storage/wiping data will fix the issue?

I had this issue after the 1st FOTA update.
At the time, I spoke to Asus CS. They hadn't seen the issue. The only fix was a factory reset...

There is a solution! I had this problem too. It was driving me nuts for the whole of yesterday!
Go to Settings>Applications>Manage Applications>All
Look for DMClient.
Tap on Clear data and Clear Cache.
Do the hard reset (hold power button for 12s until TF turns off).
Turn on.
Update should show in notifications now!
I'm not sure if a normal reboot would work above, but the hard reset did it for me!
Hope this helps!

you rule!!!!
this worked perfectly. FW is now downloading.
thanks so mch!!!

Brilliant! Problem solved. Thanks.

Thanks you rule. This has been bugging me for ages!
Didn't require a hard reset just power off and reboot.

please help, I will not reveal more.
I tried to wipe data and hard reset, but nothing.

please help, I try to update but it stops. Android shows a green icon with the exclamation!

Related

[Q] Firmware update available BUT notifications never shows it

For the past couple of weeks my stock unrooted Transformer has been telling me there is a system firmware update available and to check notifications. But notifications never shows this update and the Check Update button is disabled. Any known solutions to this frustrating situation short of (yet another) factory reset? Thanks.
Come on can't anyone help this guy?
Bumped to make sure this guy gets an answer. I don't know the answer but I know someone here does.
thebadfrog said:
Bumped to make sure this guy gets an answer. I don't know the answer but I know someone here does.
Click to expand...
Click to collapse
Bumping every hour is a bit much imo...
Try this:
Goto Settings > Applications > All > Scroll down to DMClient > Clear Cache and Clear Data and Force Stop
Reboot the TF and check for updates again
Found here: http://www.transformerforums.com/forum/asus-transformer-general-discussions/9026-please-help-me-update-issue.html
Im sorry. I was trying to be helpful as I didn't have the answer
The notification will be in the bottom right corner i believe it is an aarow.
Sent from my HTC Glacier using XDA App
Thanks everyone for your help. Once I cleared the data and forced stop DMClient (the cache was already empty) and rebooted I can use the Check Update button again. Unfortunately it makes no difference - it tells me a system firmware update is available but it never appears in the notification area. Other notifications appear fine and I have in the past been able to update the firmware this way but not this time.
Doesn't Asus eventually make these firmware updates available on their website? Hate to do another factory reset as getting everything back to the way it was is a major pain. That's why I was looking forward to a working Asus backup with the new firmware. Oh well, my Transformer has always hated me and the feeling is pretty much mutual these days.
Susido said:
Thanks everyone for your help. Once I cleared the data and forced stop DMClient (the cache was already empty) and rebooted I can use the Check Update button again. Unfortunately it makes no difference - it tells me a system firmware update is available but it never appears in the notification area. Other notifications appear fine and I have in the past been able to update the firmware this way but not this time.
Doesn't Asus eventually make these firmware updates available on their website? Hate to do another factory reset as getting everything back to the way it was is a major pain. That's why I was looking forward to a working Asus backup with the new firmware. Oh well, my Transformer has always hated me and the feeling is pretty much mutual these days.
Click to expand...
Click to collapse
Is your battery over 50% at the moment? Because that is another requirement, also you can try a reboot with adapter connected and battery over 50%.
Good luck!
Thanks. My battery had been fully charged previously but I tried again with it plugged in and the dock removed. Still no notification. Tried turning notifications off/on, cleared data and forced stopped DMClient and restarted several times. No notification.

[Q] Unable to load stock SMS app.

I received a text and I went to view it and my phone froze, I locked and unlocked the screen and it unfroze, but when I tried to view the message, the thread just says loading and will not load any messages. This is the same for any thread of messages I try, but when looking at the messages at a glance I can see the preview of the most recent message, yet it wont load. I tried restarting the phone a few times, but the problem is still there. I can see the preview of the most recent message, but still cant view the thread. However, I can send messages and view the entire thread by downloading a third party app (Whatsapp in this case). Anybody able to shed any light on why this might be/possible solution?
I really hope to get out of this without restoring the phone...
Thanks!
06types said:
I received a text and I went to view it and my phone froze, I locked and unlocked the screen and it unfroze, but when I tried to view the message, the thread just says loading and will not load any messages. This is the same for any thread of messages I try, but when looking at the messages at a glance I can see the preview of the most recent message, yet it wont load. I tried restarting the phone a few times, but the problem is still there. I can see the preview of the most recent message, but still cant view the thread. However, I can send messages and view the entire thread by downloading a third party app (Whatsapp in this case). Anybody able to shed any light on why this might be/possible solution?
I really hope to get out of this without restoring the phone...
Thanks!
Click to expand...
Click to collapse
go into settings/applications then find the messaging app and try clearing data and cache.
gunnyman said:
go into settings/applications then find the messaging app and try clearing data and cache.
Click to expand...
Click to collapse
Forgot to mention that I also tried this, did nothing.
But thanks for the input!
I've been searching and have only found one other thread about this problem. No answer on there either. I also have the problem where it doesn't notify me of new texts and the camera app crashing and not working till I restart the phone.
having same issue
I really wish there was more feedback on this issue because I just started having this problem today and this is the only thread I've found that addresses this topic. It started doing it out of nowhere. There was nothing that I could think of that I had done before this occurred that could have caused it. I'm tryin to avoid a factory reset. I have TiBu backups of everything but the fact is that this shouldn't be happening IMO. What should I do?
G_D_84 said:
I really wish there was more feedback on this issue because I just started having this problem today and this is the only thread I've found that addresses this topic. It started doing it out of nowhere. There was nothing that I could think of that I had done before this occurred that could have caused it. I'm tryin to avoid a factory reset. I have TiBu backups of everything but the fact is that this shouldn't be happening IMO. What should I do?
Click to expand...
Click to collapse
If you've tried clearing the app cache and data, I don't think there is much else you can do. Just bite the bullet and factory reset.
sms issues
redpoint73 said:
If you've tried clearing the app cache and data, I don't think there is much else you can do. Just bite the bullet and factory reset.
Click to expand...
Click to collapse
First off, thanks for your quick response. I did clear the app cache but the clear data was grayed out. I figured I would have to do a factory reset but I wanted to see if anybody had a resolution to this issue first before I did. Thanks again. Guess I'm bitin the bullet

Talkback notification won't go away

For some reason, the talkback service has decided to tell me it is activated even though it is not. I have a persistent notification that won't go away. Since it's a system service, there is no way to just hide the notification. Any ideas?
Clearing the cache and rebooting didn't help either.
Did you ever figure this out I have the same problem on sprint. You can't even disable the Talkback app.
Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.
natefish said:
Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.
Click to expand...
Click to collapse
This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.
MrKhozam said:
This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.
Click to expand...
Click to collapse
Thank you, but it is the system app doing it. I'm just going to swap for a different S6 at the store tomorrow. Got my app data backed up to the cloud thanks to Helium.
The messed up part is it literally happened right when I got my phone. I'm gonna try a factory reset then if not try to get it swapped out
@dizzymatt Still have it? It mysteriously disappeared for me today. I was literally going to go to the store this afternoon to exchange this thing. Maybe I got lucky or sensed I was coming!
Afterward, though, the oddest thing happened. I was looking through the store for a different Google product and came across this one called Google talkback. I thought that was very weird to find right after I had had this issue. When I clicked on it, it allowed me to uninstall it. Never saw it in my apps list or the application manager, but there it was. Again, this is after the notification went away from me so I have no idea if this is related.
Here is the link. Maybe uninstalling it will help you.
https://play.google.com/store/apps/details?id=com.google.android.marvin.talkback
Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.
Diizzymatt said:
Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.
Click to expand...
Click to collapse
Now I'm wondering if it was related to Google Now since the notification and the ability to say "Ok, Google from any screen went away about the same time.
Disabling Talk back
I got stuck on a 15 minute hell ride when I accidentally turned on my Talkback feature on my new S6. I couldn't turn it off even after toggling the stupid settings. I finally was able to turn it off by tapping the home screen button three times.. apparently that is the On/Off switch for the accessibility features. After it finally stopped talking back to me I went in to manually toggle the off button on that ridiculous feature.
Same problem / solved ?
I had same problem with notification
Decided I would try enable, so that I could then disable
Seems to have done the job

I accidently disabeled/deleted the Google app

so I am an Idiot,
I had this issue with my headphones on my phone that google would pop up on random times to ask me wether I needed help from the voice support thingy.
So I looked up some video's on how to fix it and most videos said to just disable/delete the google app from my phone in App manager.
Everything went OK but when I wanted to go to my home screen, an error popped up saying there was no home screen...
I'm like; 'What the hell?!?'
so I turned off my device completely just to discover it wouldn't boot up correctly when I started it again.
now I am stuck with only my bootloader and I can't get back to factory mode, I did not root my device for any of your interests
pls help someone who knows something that might help me
Go to recovery when turning device on and from there do a factory reset?
tislist said:
so I am an Idiot,
I had this issue with my headphones on my phone that google would pop up on random times to ask me wether I needed help from the voice support thingy.
So I looked up some video's on how to fix it and most videos said to just disable/delete the google app from my phone in App manager.
Everything went OK but when I wanted to go to my home screen, an error popped up saying there was no home screen...
I'm like; 'What the hell?!?'
so I turned off my device completely just to discover it wouldn't boot up correctly when I started it again.
now I am stuck with only my bootloader and I can't get back to factory mode, I did not root my device for any of your interests
pls help someone who knows something that might help me
Click to expand...
Click to collapse
So you did something in settings, or are you rooted and used some app to delete stuff? The answer to your problems really depends on what you did.
As a quick fix, log into your Google account via a PC and find Nova Launch (or some reputable launcher) and push it to the phone, once it installed press Home and it should ask you to select your Home screen and make sure to tick "Always".
The real problem here is you tried to a fix a problem that didn't fixing, just a quick settings change... A quick thread started here would have probably got the quick answer of turning of Google Assistance Anywhere to fix the problem without messing anything up.
acejavelin said:
So you did something in settings, or are you rooted and used some app to delete stuff? The answer to your problems really depends on what you did.
As a quick fix, log into your Google account via a PC and find Nova Launch (or some reputable launcher) and push it to the phone, once it installed press Home and it should ask you to select your Home screen and make sure to tick "Always".
The real problem here is you tried to a fix a problem that didn't fixing, just a quick settings change... A quick thread started here would have probably got the quick answer of turning of Google Assistance Anywhere to fix the problem without messing anything up.
Click to expand...
Click to collapse
Hi, I did not root my this device and did not delete the home screen from TWRP, just from the application manager. but it's more than just the home screen. I said I've tried to restart the device but when I was booting it up again, I only saw the Motorola logo loading for like 15 minutes.
It does connect to my PC and it recognizes the device, but I can't find it in File Explorer.
I might try to install Nova launcher, just to see if it works or not.
thanks for the reply though
tislist said:
Hi, I did not root my this device and did not delete the home screen from TWRP, just from the application manager. but it's more than just the home screen. I said I've tried to restart the device but when I was booting it up again, I only saw the Motorola logo loading for like 15 minutes.
It does connect to my PC and it recognizes the device, but I can't find it in File Explorer.
I might try to install Nova launcher, just to see if it works or not.
thanks for the reply though
Click to expand...
Click to collapse
If your not rooted you couldn't have deleted the app needed, only disabled it. Pull down the notification shade twice (or with 2 fingers) and tap the settings gear, scroll to Apps, then scroll to the bottom where disabled apps would be listed and re-enable everything and reboot. If that still doesn't work, push Nova, and as a last resort you can perform a factory reset.
acejavelin said:
If your not rooted you couldn't have deleted the app needed, only disabled it. Pull down the notification shade twice (or with 2 fingers) and tap the settings gear, scroll to Apps, then scroll to the bottom where disabled apps would be listed and re-enable everything and reboot. If that still doesn't work, push Nova, and as a last resort you can perform a factory reset.
Click to expand...
Click to collapse
I don't think u get what I'm saying, I can't boot up my phone so I can't swipe down and go to the settings. thus leaving me with a useless phone.
tislist said:
I don't think u get what I'm saying, I can't boot up my phone so I can't swipe down and go to the settings. thus leaving me with a useless phone.
Click to expand...
Click to collapse
Then factory reset is your only option.
acejavelin said:
Then factory reset is your only option.
Click to expand...
Click to collapse
When I do that, it does the same thing as if I didn't. I don't really know how to push applications from my PC to my phone. Maybe I can try to redownload the google app through pushing.
acejavelin said:
Then factory reset is your only option.
Click to expand...
Click to collapse
never mind, I downloaded the Nova launcher on my phone just by going to the store on my PC and after it factory resetted, I got back my home screen, Thanks alot for the advice mate.
tislist said:
never mind, I downloaded the Nova launcher on my phone just by going to the store on my PC and after it factory resetted, I got back my home screen, Thanks alot for the advice mate.
Click to expand...
Click to collapse
Glad you got it working but I am a little confused...
Either way, it's like a wise man once said "It doesn't matter if it's duct tape or tie wraps, fixed is fixed". :highfive:

How do I stop a system update while downloading?

I have an HTC 10. I have heard so many horror stories on significant battery drain issue after the Oreo update so I have not updated to Oreo yet. I have read somewhere the issue has been resolved on Android's end but there is no more update on the HTC end to incorporate this update for the HTC 10. So every time the Oreo system update prompt came up I did not allow to update to proceed. I had it set to update only on WIFI and always ask me prior.
This morning I must have accidentally hit OK when the prompt came up while I was scrolling the screen for something else and it started to update. I immediately turned off WIFI but it continued the download with my mobile data. So I turned off mobile data as well on my phone. Right now I am at:
Software Update: 3.16.617.2 (1.32GB) Download is paused because your data connection was lost.
Shows a status bar at 3%.
I cannot find a way to cancel or stop this download and subsequent update. Is there a way?
I tried long press on the download screen, the Updater only has options of: Block all, Show silently, On the lock screen, Override do not disturb, all having to do with notification presentations but nothing to cancel the download altogether.
I went into Settings > Apps and popped up Device Configuration and did a FORCE STOP. that didn't do anything. There is an option there to UNINSTALL UPDATES but I didn't touch it since the update hasn't started yet and not sure if this app even deal with system updates.
Just tried a Wipe Cache Partition and rebooted. The system download is still being queued. There is no way to stop this?
I am surprise it will continue to download this huge file even with WIFI off. I had it set to not download any updates unless WIFI, but I guess now I understand it means this is only checked when download started, once it started it will download on my cellular network if WIFI goes out of range? This is a poor design.
Now if I let it download, is there a way to stop the update once the download is completed?
I went ahead and turned on WIFI to allow the downloading to complete. Once it completed it asked me about installing with two options:
Install Now
Install Later
I selected Install Later and it gave me a choice of being reminded again in:
30 minutes
1 hour
2 hours
4 hours
So I selected 4 hours and dismissed it for now. It will ask again in 4 hours, I assume there is no way to dismiss it for a month or a year.
So now I have two questions:
(1) Is there a way to disable this reminder prompt?
(2) Where is this downloaded file? Can I find it with a file manager and delete it? and if it is deleted will it trigger an auto download again or will it go back to just prompting me to download once in a while like before?
miamicuse said:
I went ahead and turned on WIFI to allow the downloading to complete. Once it completed it asked me about installing with two options:
Install Now
Install Later
I selected Install Later and it gave me a choice of being reminded again in:
30 minutes
1 hour
2 hours
4 hours
So I selected 4 hours and dismissed it for now. It will ask again in 4 hours, I assume there is no way to dismiss it for a month or a year.
So now I have two questions:
(1) Is there a way to disable this reminder prompt?
(2) Where is this downloaded file? Can I find it with a file manager and delete it? and if it is deleted will it trigger an auto download again or will it go back to just prompting me to download once in a while like before?
Click to expand...
Click to collapse
There may or may not be a method to disable the update notification but it will require root. You'll probably have to figure out how to disable the notification for yourself.
Try doing a Google search for:
"Disable update notification (your model number)"
Or
"Disable update notification on android"
Sent from my LGL84VL using Tapatalk
well,it just get better and better LOL.
I didn't want to install the system update, but it happened, accidentally. I was out and about, and was in a middle of texting someone, and for a split second while I typed, the system update screen popped up. Since I was in the middle of typing, it took my typing as a confirmation to "Install Now" and began the update. Never mind I only had 31% of battery left at that time and never mind I was not even home and needed the phone. I just can't imagine Google never even bothered with a "Are you sure you want to update now?" prompt. Incredible.
So after it finished the update, a good 30 minutes later, it rebooted, then did more updates, rebooted, and eventually, it started up again, and a lock screen pattern dialog popped up. I put in my pattern and it says it is not recognized. I am certain the pattern is the one I set. Yet something caused the correct pattern to not be recognized. So now I no longer can access my phone. It says I have 28 more tries before it deletes all phone data.
So now I am totally crippled without a chance to even back up all my data.
Anyone know of a way to bypass the lock screen pattern?
If I have to factory reset in order to access my phone again, will the reset bring back Android 7 (original delivered version of the phone) or will it be Oreo (new updated version)?
miamicuse said:
well,it just get better and better LOL.
I didn't want to install the system update, but it happened, accidentally. I was out and about, and was in a middle of texting someone, and for a split second while I typed, the system update screen popped up. Since I was in the middle of typing, it took my typing as a confirmation to "Install Now" and began the update. Never mind I only had 31% of battery left at that time and never mind I was not even home and needed the phone. I just can't imagine Google never even bothered with a "Are you sure you want to update now?" prompt. Incredible.
So after it finished the update, a good 30 minutes later, it rebooted, then did more updates, rebooted, and eventually, it started up again, and a lock screen pattern dialog popped up. I put in my pattern and it says it is not recognized. I am certain the pattern is the one I set. Yet something caused the correct pattern to not be recognized. So now I no longer can access my phone. It says I have 28 more tries before it deletes all phone data.
So now I am totally crippled without a chance to even back up all my data.
Anyone know of a way to bypass the lock screen pattern?
If I have to factory reset in order to access my phone again, will the reset bring back Android 7 (original delivered version of the phone) or will it be Oreo (new updated version)?
Click to expand...
Click to collapse
If you want to keep all of your data intact, root the device, then try this:
https://forum.xda-developers.com/showthread.php?t=2620456
Or this:
https://www.theandroidsoul.com/change-remove-lockscreen-pattern-pin-password-adb-android-oreo/
Or, you can factory reset via recovery, it will wipe all of your data though.
Sent from my LGL84VL using Tapatalk
I have found myself in almost the same situation as the OP.
Like the OP, I don't want to upgrade to Oreo, but somehow did something that my phone interpreted as asking it to start downloading the update. Since my system update is set to download only on WiFi, turning off WiFi stopped the download at 0% done.
*Unlike* the OP, my phone is still in the state of having not yet downloaded the update, so I'm still (for now) securely on Nougat. But my notification bar icon now shows the animated download arrow, and the notification shade shows my system update as "Queued". I'm guessing that this is causing extra battery drain, and it's also really annoying.
I've tried a web search on cancelling a scheduled Android update, and found some interesting information suggesting that I stop the DMClient app. But this wasn't specific to either my phone or to a 7-8 upgrade, and I couldn't find an app by that name installed on my phone. I think I found something else recommending that I stop the Google Play services app and clear its cache. I *do* see that app, but I don't feel like experimenting with random web advice, and so thought I'd check here.
Here are two questions:
1) Is there anything I can do to stop my phone from trying to download and install the Oreo update?
2) If I do a factory reset, which Android would I be on after the reset?
Thanks for any help!
LLGreenGuy said:
I have found myself in almost the same situation as the OP.
Like the OP, I don't want to upgrade to Oreo, but somehow did something that my phone interpreted as asking it to start downloading the update. Since my system update is set to download only on WiFi, turning off WiFi stopped the download at 0% done.
*Unlike* the OP, my phone is still in the state of having not yet downloaded the update, so I'm still (for now) securely on Nougat. But my notification bar icon now shows the animated download arrow, and the notification shade shows my system update as "Queued". I'm guessing that this is causing extra battery drain, and it's also really annoying.
I've tried a web search on cancelling a scheduled Android update, and found some interesting information suggesting that I stop the DMClient app. But this wasn't specific to either my phone or to a 7-8 upgrade, and I couldn't find an app by that name installed on my phone. I think I found something else recommending that I stop the Google Play services app and clear its cache. I *do* see that app, but I don't feel like experimenting with random web advice, and so thought I'd check here.
Here are two questions:
1) Is there anything I can do to stop my phone from trying to download and install the Oreo update?
2) If I do a factory reset, which Android would I be on after the reset?
Thanks for any help!
Click to expand...
Click to collapse
Flash the marshmallow firmware for your device via PC using your devices specific flashtool. It will remove everything and put you back to what you had before triggering the update.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Flash the marshmallow firmware for your device via PC using your devices specific flashtool. It will remove everything and put you back to what you had before triggering the update.
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
Thanks for the response, Droidriven.
I actually figured out a way to stop the phone trying to download the update, which I'll describe below, but first I have two questions about the solution you offered: Is there a reason you said to flash Marshmallow firmwaer rather than Nougat, since the update I'm trying to avoid is the one to Oreo? And, if I did that, how would I get back to Nougat?
But I said that I figured out a solution, and I hope that it may help if someone else finds themselves in my situation. Here is what I did:
1) I determined that the app trying to perform the update on my HTC 10 is a system app called "Updater"
I found this by long-clicking on the notification shade item about the update, and selecting more information. The phone displayed notification options for the Updater app.
2) I cleared cache and data for the Updater app
I went to Updater's app info page via via Settings >> Apps >> All apps. Updater is a system app, so I had to use the kebab menu in the upper right corner of the All apps screen to tell the phone to display system apps. Once there, I went to the "Storage" screen and cleared cache and data.
3) I restarted the phone, and "cleaned up" after what I had done
When my phone powered back on after the restart, there was *nothing* at all related to a system update in the notification bar. I turned on cellular data (but left WiFi off), and went to Settings >> About >> Software Updates. The phone checked for a few seconds, during which I could see (behind the "checking" popup) that the box for downloading only over WiFi was clear. This made sense, since this setting must be an option for the app I had just wiped. After maybe 15 seconds, the phone displayed a screen offering me the 3.16.617.2 system update. I used the back button to close that window, which left me on the screen where I could re-check the option to download system updates only over WiFi. Naturally, I re-checked this option.
That's it. My phone is now once again displaying a notification bar icon offering me the Oreo update, but it no longer thinks I told it to proceed with this update. I have been on WiFi a couple of times since doing this, and the phone has not tried to start the download.
I'm guessing that I could get this notification bar icon to go away by hiding notifications for the Updater app, but have not yet done so.
Thanks again, Droidriven, and I hope what I figured out is helpful to someone else.
LLGreenGuy said:
Thanks for the response, Droidriven.
I actually figured out a way to stop the phone trying to download the update, which I'll describe below, but first I have two questions about the solution you offered: Is there a reason you said to flash Marshmallow firmwaer rather than Nougat, since the update I'm trying to avoid is the one to Oreo? And, if I did that, how would I get back to Nougat?
But I said that I figured out a solution, and I hope that it may help if someone else finds themselves in my situation. Here is what I did:
1) I determined that the app trying to perform the update on my HTC 10 is a system app called "Updater"
I found this by long-clicking on the notification shade item about the update, and selecting more information. The phone displayed notification options for the Updater app.
2) I cleared cache and data for the Updater app
I went to Updater's app info page via via Settings >> Apps >> All apps. Updater is a system app, so I had to use the kebab menu in the upper right corner of the All apps screen to tell the phone to display system apps. Once there, I went to the "Storage" screen and cleared cache and data.
3) I restarted the phone, and "cleaned up" after what I had done
When my phone powered back on after the restart, there was *nothing* at all related to a system update in the notification bar. I turned on cellular data (but left WiFi off), and went to Settings >> About >> Software Updates. The phone checked for a few seconds, during which I could see (behind the "checking" popup) that the box for downloading only over WiFi was clear. This made sense, since this setting must be an option for the app I had just wiped. After maybe 15 seconds, the phone displayed a screen offering me the 3.16.617.2 system update. I used the back button to close that window, which left me on the screen where I could re-check the option to download system updates only over WiFi. Naturally, I re-checked this option.
That's it. My phone is now once again displaying a notification bar icon offering me the Oreo update, but it no longer thinks I told it to proceed with this update. I have been on WiFi a couple of times since doing this, and the phone has not tried to start the download.
I'm guessing that I could get this notification bar icon to go away by hiding notifications for the Updater app, but have not yet done so.
Thanks again, Droidriven, and I hope what I figured out is helpful to someone else.
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Yeah, I actually, meant to say nougat, lol.
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