HD7 random restarts - Windows Phone 7 Q&A, Help & Troubleshooting

My HD7 has started randomly restarting not just once but over and over , it gets to the HTC splash screen and then reboots over and over.
I just pul out the battery leave it for a bit and then its ok until next it happens.
Also It will not update it gets to part 7 of 10 and that completes 14% then I get a connection error I have tried it many times.
Anybody got any ideas?

confrontation said:
My HD7 has started randomly restarting not just once but over and over , it gets to the HTC splash screen and then reboots over and over.
I just pul out the battery leave it for a bit and then its ok until next it happens.
Also It will not update it gets to part 7 of 10 and that completes 14% then I get a connection error I have tried it many times.
Anybody got any ideas?
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Sounds very similar to the problem I had with my Mozart. I ended up taking it back to the place I bought and they replaced the main board in it.
Mine is/was a standard ROM by the way.

Related

This phone has a serious problem. (Hang n dead)

As others have opened the same thread, a lot of people's desire S have hanged and died. Mine included.
2 weeks ago it hanged while I was updating in the market. The screen was dead for like 10 minutes, so I pulled the battery out. Next, it wouldn't turn on pass the HTC screen, and in recovery you couldn't do anything either. Factory reset doesn't work, so i was screwed.
I send it back to HTC, and it was back in 2 days with a new motherboard.
Good, so everything goes well for this week, and 30 minutes ago, the market showed it has new updates. So i clicked update all. Guess what happens.. HANGED AGAIN. Then when I rebooted the phone, it got stuck at HTC white screen AGAIN. No matter how many times you reboot, it will be stuck at that screen.
I was seriously so frustrated I wanted to throw it agaisnt the ball.
I went into recovery mode, at first it gave me all errors. The red triangle with exclamation showed up. I thought, crap, I was going to be without my phone for another week again.
Finally after trying recovery n rebooting like 20 times.. it worked.. i was in tears when I heard the htc booting sound..
but this is a serious problem. Updating apps is a normal phone function, and it should not do hang. My phone was not even rooted or s-off. When it died I was seriously thinking of shouting at the HTC staff and asking them to give me an incredible or smth.
It's quite frightening how often this has happened now
Did you have fast boot enabled?
although considering that this was very nealy the second time that this happened to you, I'd try to get a replacement device (another ds) and not a fixed one
Good luck
Sent from my HTC Desire S using XDA Premium App

[Q] Continuous bootloop so frustrating!!!!

My Nexus 5 is in a Continous bootloop, i literally cant do anything, it tries to boot and gets to the animation screen and then keeps repeating i tried going to recovery to restore a backup but it will go to the bootloader screen for a few seconds before deciding to try and bootup again and failing, sooo annoying. And the thing is I didnt even do anything to it, i was literally using it a few minutes ago to watch a youtube video, then this happened out of nowhere... Anyone have a clue?? This thing is supposed to last me atleast 2 years, no idea how infuriating this is!
GalaxySN00B:0 said:
My Nexus 5 is in a Continous bootloop, i literally cant do anything, it tries to boot and gets to the animation screen and then keeps repeating i tried going to recovery to restore a backup but it will go to the bootloader screen for a few seconds before deciding to try and bootup again and failing, sooo annoying. And the thing is I didnt even do anything to it, i was literally using it a few minutes ago to watch a youtube video, then this happened out of nowhere... Anyone have a clue?? This thing is supposed to last me atleast 2 years, no idea how infuriating this is!
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Click to collapse
since you have rooted i assume you can return to stock configuration!
Help is at hand...literally
This is pretty crazy, I just came on XDA to post about this as it happened to me this morning and I saw this thread so figured you might be having the same problem. My phone went from working fine one second to an unbreakable bootloop the next, I couldn't get into recovery or anything because it would only flash on that screen for a second before rebooting again. In the end I took to frustration, I waited for the phone to reboot and then hit the power button side against my hand (without touching the power button) before it could reboot again and it finished booting into android! I think it must be a hardware problem in which the power button gets stuck down. It seems to have fixed the problem for now at least and I can use my power button properly.
Hope this helps!

[Q] Lumia 810 started rebooting

This phone started rebooting frequently about 30 hours ago. Sometimes it won't power back on right away. Being plugged in makes no difference. It's sometimes rebooted mid-boot. Am on the PFD program. Haven't seen an update applied for at least a few days before this started happening. No new apps. I went through a factory reset earlier today but it's continued to happen in the last few hours. Any bright ideas what I could try at this point?
altintx said:
This phone started rebooting frequently about 30 hours ago. Sometimes it won't power back on right away. Being plugged in makes no difference. It's sometimes rebooted mid-boot. Am on the PFD program. Haven't seen an update applied for at least a few days before this started happening. No new apps. I went through a factory reset earlier today but it's continued to happen in the last few hours. Any bright ideas what I could try at this point?
Click to expand...
Click to collapse
You can try the hard reset.
You can also try reflash your Hardware Product Code (= origin ROM) with Nokia Software Recovery Tool software.
Careful: The two methods will remove your personal data.
It seems like it's worked itself out. It was happening for about 4 days. I restarted on my own (independent of its frequent self-reboots), factory reset it, pulled battery, tried everything I could and it kept rebooting, until it just kind of stopped. I have no idea what was going on.
altintx said:
It seems like it's worked itself out. It was happening for about 4 days. I restarted on my own (independent of its frequent self-reboots), factory reset it, pulled battery, tried everything I could and it kept rebooting, until it just kind of stopped. I have no idea what was going on.
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Click to collapse
I have something similar. I have Lumia 830. With Windows Update 8.1 Update 2. My Reboots are random:
* Sometimes reboots constantly for about 10-15mins.
* Sometimes few reboots and full startup of system.
* Sometimes using for different time periods, it reboots.

[Q] Nexus 5 not starting

I've been using a Nexus 5 since March and it was functioning pretty well till yesterday before it switched off suddenly. I initially thought it ran out of battery. i put it on charging but instead of getting started , it kept on rebooting itself automatically. it starts, displays google on the screen and gets off. its been following this cycle since yesterday. i read out on some of the forums and got a solution which worked for me for a while but again its the same thing..i kept on hitting it against my thigh and it got started but as soon as i stopped hitting it, it went off again... WEIRD ..!!! Please help..!!!
Parth Kaura said:
I've been using a Nexus 5 since March and it was functioning pretty well till yesterday before it switched off suddenly. I initially thought it ran out of battery. i put it on charging but instead of getting started , it kept on rebooting itself automatically. it starts, displays google on the screen and gets off. its been following this cycle since yesterday. i read out on some of the forums and got a solution which worked for me for a while but again its the same thing..i kept on hitting it against my thigh and it got started but as soon as i stopped hitting it, it went off again... WEIRD ..!!! Please help..!!!
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Click to collapse
Maybe an electrical phone issue or a defective battery, try charging the device for a few hours to be sure.
Alright.. i will do that and c if that works or not.. thanks..!!!
Sounds like a connection is loose

Damn phone stuck in bootloop!

Came home from work yesterday and the Pure XL was dead, said it needed to be charged. Never happened before but I figured whatever and plugged it in and went to sleep. Woke up this morning and powered on the phone and the all white BLU splash screen came up and then the phone went off. Came on again and the all white BLU splash screen came up and went off. Ive tried holding down the power button for over a minute. Tried holding the power button and volume keys to boot into recovery from 10 seconds to 2 minutes, nothing stops it! It just keeps rebooting. This has been my apprehension towards purchasing phones with non removable batteries. The boot recycle happens about every 15 seconds and the phone vibrates everytime it boots up for the past 2 hours. Its getting very annoying and there is no way to make it stop. Any help would be greatly appreciated.
thomasanderson said:
Came home from work yesterday and the Pure XL was dead, said it needed to be charged. Never happened before but I figured whatever and plugged it in and went to sleep. Woke up this morning and powered on the phone and the all white BLU splash screen came up and then the phone went off. Came on again and the all white BLU splash screen came up and went off. Ive tried holding down the power button for over a minute. Tried holding the power button and volume keys to boot into recovery from 10 seconds to 2 minutes, nothing stops it! It just keeps rebooting. This has been my apprehension towards purchasing phones with non removable batteries. The boot recycle happens about every 15 seconds and the phone vibrates everytime it boots up for the past 2 hours. Its getting very annoying and there is no way to make it stop. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Plug it into your computer (you'll notice that there will be a longer black screen in-between the bootloops) and hold down the power button for at least 10 seconds or more, then release it after the next vibration and the white BLU screen shows up. It might take a couple of tries.
If you manage to boot into at least recovery but can't boot into the system, then try clearing your cache/dalvik cache and try rebooting into system again.
If all of the above doesn't work for you, then your boot.img/system has gone bad, and you'll have to flash the stock images with SP Flash Tool (both of which can be found on other posts on this forum).
follow the instructions on the SP flash tool thread... sounds like what happened to me after bad flash... theres a lot of information in that thread that will set you up...
Thanks for the quick replies guys. The PC trick didnt work at all. I just called BLU and asked for a replacement(havent heard back from them ironically). I put the phone in the basement so I wouldnt have to deal with that incessant buzzing every 15 seconds. Eventually the battery died. Since I had it powered off finally, I plugged it in for about 10 minutes to give it enough of a charge to power on but not stay on to buzz for another 2 hours. This time I powered it on using the master reset button combo and was finally able to wipe the cache and restart the phone. Took a good 4 or 5 minutes to boot after that, but everything has been fine since. Really dont know what initially caused the issue, never happened before. Good thing too, cause BLU told me that they would send me a RMA within the hour and I still havent heard from them. Think this will be my last BLU phone. Thanks for the assist.
My phone Is stocked without root or Twrp. And I find my self having a bootloop once a month for an odd reason. This forces me to take bat out and put it back in or just let it loop til battery dies
Sent from my PURE XL using XDA-Developers mobile app
bolanoboyboom said:
My phone Is stocked without root or Twrp. And I find my self having a bootloop once a month for an odd reason. This forces me to take bat out and put it back in or just let it loop til battery dies
Sent from my PURE XL using XDA-Developers mobile app
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Click to collapse
??????
My phone is basically out of the box and I'm getting boot loop problems when I first boot. This happens like once a month
Sent from my PURE XL using XDA-Developers mobile app
This happened to me for first time yesterday. Bought the phone earlier this year and everything worked fine. I restarted the phone because my sound recorder app froze up twice on open and the infinite boot started until the battery died. Tried the {power}{vol up} thing, didn't work to stop it, so I put it in my car and went back to the conference I was attending. Battery was dead when I got out. Contacted BLU by phone and they started a ticket for me, but I figured I'd see if other people were having this issue and learn what they did because I'd rather not be out of a phone for however long it takes for BLU to replace mine. Stumbled on this page. I never rooted my phone. And BLU only sent one wireless update since I've had the phone. I'm trying to get into the menu by connecting to the computer. Worked the first time, I cleared cache, and tried to backup my files, but I'd taken out the SD card in expectation of sending it to BLU. So, Powered off the phone, put the card back in, and now I haven't been able to get the menu back. Still working on it, if there are any suggestions anyone drops on me before Tuesday when I'll likely ship it (or at least hope to because I'll be yelling at them Monday), I'd appreciate it.
Update
num1greeter said:
This happened to me for first time yesterday. Bought the phone earlier this year and everything worked fine. I restarted the phone because my sound recorder app froze up twice on open and the infinite boot started until the battery died. Tried the {power}{vol up} thing, didn't work to stop it, so I put it in my car and went back to the conference I was attending. Battery was dead when I got out. Contacted BLU by phone and they started a ticket for me, but I figured I'd see if other people were having this issue and learn what they did because I'd rather not be out of a phone for however long it takes for BLU to replace mine. Stumbled on this page. I never rooted my phone. And BLU only sent one wireless update since I've had the phone. I'm trying to get into the menu by connecting to the computer. Worked the first time, I cleared cache, and tried to backup my files, but I'd taken out the SD card in expectation of sending it to BLU. So, Powered off the phone, put the card back in, and now I haven't been able to get the menu back. Still working on it, if there are any suggestions anyone drops on me before Tuesday when I'll likely ship it (or at least hope to because I'll be yelling at them Monday), I'd appreciate it.
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Click to collapse
I tried to flash the phone, but the bootloop apparently wouldn't allow that. I had 0.0% progress after 3 hours. I then tried to go back into the menu you get from {Power}{Vol UP}: still no go. So, I started to take the phone apart again to get ready for shipping. The battery was still low so it didn't take long for it to die after I unplugged it from the computer. Out of curiosity, I tried to repeat finding the menu like I did earlier that day (conditions were that the phone had no charge when I connected it to the computer, and my SD card was removed.) No go. But, then I hit {Power}{Vol Up}{Vol Down} just to see what happened, and boom. My phone loaded up. No loop... Figured somehow the files had copied and the status bar was wrong. Turned the phone off, put my SD card back in and turned the phone on. Loop reappears ...I waited for the phone to die again, took out the SD, attempted to turn it on and the loop was there. Connected it to the computer and hit all 3 buttons, and the phone loads up. So, now I'm confused. Is there any way that the problem is some crappy connection to the SD?

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