[Q] Battery Leakage - Windows Phone 7 Q&A, Help & Troubleshooting

I woke up this morning and found my phone (7 Pro) was mildly wet on the bottom. I slid open the keyboard to make sure it wasn't wet everywhere and it wasn't. After I dried off the bottom and started using it it began getting wet again. When I opened the battery cover to investigate I found the source of the liquid and immediately pulled the battery out. There is now discoloration on the battery and inside the battery hutch. The battery appears to have stopped leaking this liquid but it has only been an hour. I am obviously concerned that this has damaged my phone. The phone was working though when I checked my email and discovered it was wet.
When I researched it said Lithium ion batteries aren't supposed to leak but this is the only explanation I can come up with. The phone wasn't near water and since the top half of the phone wasn't wet, this must be the case.
Is my phone damaged?
Can I use the old battery from the TP2 (both batteries say RHO160 on them)?

you can use old battery... also if under warranty, complain...

I already wrote to HTC but I don't think I'll hear back from them until tomorrow. I hope they don't pull some **** about it being water damage...

How did it end? I've got a similar problem

orionz said:
How did it end? I've got a similar problem
Click to expand...
Click to collapse
Well now I'm using my old TP2 battery and it's working fine. There doesn't appear to be any damage to the phone which is reassuring, but who knows in the long run. What happened to your phone exactly? Which model do you have etc?
Also HTC were very understanding (though I got a female service rep) and they're sending a new battery my way. I'm too scared to try the old battery again.

Can't you take your phone to your carrier's store for a replacement?

day2die said:
Can't you take your phone to your carrier's store for a replacement?
Click to expand...
Click to collapse
I bought my phone on ebay and it's an unlocked unbranded htc 7 pro, so no I can't just go get a replacement.
It must have just been the battery since I have tried 2 old TP2 batteries and neither have leaked so the phone is not destroying batteries .

Related

Replacement Battery

I accidentally dropped the battery of my optimus one in water when I was forced to take the battery out in order to restart the phone. Now whenever I plug in the charger, it won't charge at all, and battery indicator pro says that the battery's status is 'overheat'.
Has anyone bought a replacement battery from ebay, or know a place where I can get one? I was originally gonna try to claim warranty but it appears that there is a a white sticker of some sort on the battery which can detect if it has come in contact with water. At the bottom of the battery, where the connectors are, can you guys see if you have a small white rectangular sticker or paper? Mine is coloured red and I do not remember if it was like that originally XD
AzNxJoHnNy said:
I accidentally dropped the battery of my optimus one in water when I was forced to take the battery out in order to restart the phone. Now whenever I plug in the charger, it won't charge at all, and battery indicator pro says that the battery's status is 'overheat'.
Has anyone bought a replacement battery from ebay, or know a place where I can get one? I was originally gonna try to claim warranty but it appears that there is a a white sticker of some sort on the battery which can detect if it has come in contact with water. At the bottom of the battery, where the connectors are, can you guys see if you have a small white rectangular sticker or paper? Mine is coloured red and I do not remember if it was like that originally XD
Click to expand...
Click to collapse
Search google for 1800mAh O1 battery...i had an advert on my phone offering even more backup than stock
sarfaraz1989 said:
Search google for 1800mAh O1 battery...i had an advert on my phone offering even more backup than stock
Click to expand...
Click to collapse
Thanks I'll look into that.
Can someone please check if they have a water detection sticker on their battery? Or if they have had a similar problem previously and tried to claim warranty?
yes there is and mine is white
ah damn, I wonder if I can try to claim it off warranty... although I've read stuff on other forums where they refused to service it or made the user pay for the fixes due to them having a red sticker.
wait a couple of days ..the battery should have nothing unwrappit of that "lg" sticker and leave it on your 1. radiator
2. stove
3. calorifier
pick your choice
...seriously my cusin dropped his nokia 6303 in the lake and it got it out and leave it a couple of days ...and it worked...i dont think the battery cells were damaged ...how long it was in the water?
It was less than 5 seconds... but the entire battery was fully submerged and enough for the white sticker to turn pink. I bought the phone on the 1st of feb, so if the entire lg sticker is gone after 2 weeks, wouldn't they think its rather suspicious? lol
I looked up the model of the battery, LGIP-400N and bought 2 on ebay. I know they won't be as good as the original but at least it'll charge... even if I have to charge it every night ><;;
but please follow my advice ok? remove the cover sticker let it be "basic" then put it to dry and wait a day ..and try again...see the contacts if they are ok and so on
try this too . Rice helps adsorb the water. so put it in rice for 2 days and see what happens
and try the thingy with the minerals..it dose make sense http://www.youtube.com/watch?v=7-zDlzfAFWI
i'm charging mine every night because of heavy use )
charris said:
but please follow my advice ok? remove the cover sticker let it be "basic" then put it to dry and wait a day ..and try again...see the contacts if they are ok and so on
try this too . Rice helps adsorb the water. so put it in rice for 2 days and see what happens
Click to expand...
Click to collapse
haha, I tried the rice trick but probably didn't do it for long enough... I'll just hold out on the current charge until I get the new batteries, don't think I wanna put my battery on radiator or stove etc... XD
well try the things i wrote
Heat damages Li-Ion batteries, so placing it on something hot or even warm is not recommended. What you may try is to blow warm air over it with a hair drier. Unpacking it might help, but then it may not fit perfectly inside the phone, start moving around and disconnect. Either way, the battery's warranty is void now that the sticker is red (indeed that's what it does, marks a battery that made contact with liquids or moisture) so you may try anything before discarding it. Yet, getting the water out could, in theory, make it work again just like before.
could there be any damages to the phone by using a battery in such a condition? I need something to hold out till my new batteries get here... and I dont want to damage the phone before they do ><;
What is the price of 18000 battery ... my kid plays a lot with phone. He is still playing with it.
He dropped it so many times and the screen is bit damaged. I went to service cneter and asked for the replacement. They said it will cost me around 1670 INR.
Battery might not be that expensive I think ...
Let me know the price you paid for the new battery.
I've ordered them from ebay here. I'll post the quality/usage when I get it and perform tests.
1800mAh: Personally, I find that the price isn't justifiable considering the difference from stock is only 300mah, there are also a few comments about mugen batteries from this thread.
I think you can purchase the original from LG's parts department, it'll obviously be more costly than the generic batteries you find on eBay.
Sent from my VM670 using XDA App
I tried looking for them on the lg website but I couldn't find anything about them online. Any chance you can link me to the page that has them? I wouldn't mind paying more to get a genuine battery since I'm pretty sure a generic battery voids the warranty.
One should never play with Li-Ion or LiPo batteries they explode most of the time. I have a rc helicopter which has both in it one for radio and one for the motor and esc. It exploded when i try to puncture and release some gases inside one of the bloated battery.
ciolnadu said:
yes there is and mine is white
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Click to collapse
where did you get it ? Can i buy it in Romania ?
AzNxJoHnNy said:
I've ordered them from ebay here. I'll post the quality/usage when I get it and perform tests.
1800mAh: Personally, I find that the price isn't justifiable considering the difference from stock is only 300mah, there are also a few comments about mugen batteries from this thread.
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[Q] Battery Leakage

I woke up this morning and found my phone was mildly wet on the bottom. I slid open the keyboard to make sure it wasn't wet everywhere and it wasn't. After I dried off the bottom and started using it it began getting wet again. When I opened the battery cover to investigate I found the source of the liquid and immediately pulled the battery out. There is now discoloration on the battery and inside the battery hutch. The battery appears to have stopped leaking this liquid but it has only been an hour. I am obviously concerned that this has damaged my phone. The phone was working though when I checked my email and discovered it was wet.
When I researched it said Lithium ion batteries aren't supposed to leak but this is the only explanation I can come up with. The phone wasn't near water and since the top half of the phone wasn't wet, this must be the case.
Is my phone damaged?
Can I use the old battery from the TP2 (both batteries say RHO160 on them)?
Very strange. Can't you just swap it out at a Sprint location?
ummm get that switched out immediately. new battery, new phone, whatever...just get it taken care off. That ain't good at all.
I can't just go to a sprint store because I don't live in the US heh. My phone is unbranded so I'm waiting for HTC to respond.
The phone is still working fine but I'm using the battery from my TP2 and it's been working since early afternoon yesterday. I'm still worried it might start acting up though, fingers crossed.
I have 5 Arrives (five members of the family, each with their own......I really do like the phone). One of our phones gets excessively hot when charging via USB from a computer (but not when charging via the wall plug). How were you charging it?
Even still, I suspect there is some sort of power management issue in some of them phones.
I was charging from the wall plug, not from USB. The only time my phone gets warm is if I'm playing games on it for over an hour .
What happened to your battery mate. My phone also heats up a bit more these days and I am interested in what to expect.
Cheers,

desire s keep turning off

everytime if i was to slightly drop it on a table as putting it down it would turn off
as anyone had this issue and know how i can fix it
im guessing its a loose connection
clitheroelad said:
everytime if i was to slightly drop it on a table as putting it down it would turn off
as anyone had this issue and know how i can fix it
im guessing its a loose connection
Click to expand...
Click to collapse
maybe connector issues...try different rom and if it keep happen is hadware issues :S
if it does same am i best to open it and see if anything is loose
clitheroelad said:
if it does same am i best to open it and see if anything is loose
Click to expand...
Click to collapse
be carefull, and i suggest u to see many video (on youtube or ifixit) before open it
might just be best selling it then rather the hassle making it worse
Its a loose connection. Put some material in-between the batt lock and the batt. Like a piece of folded paper.
Sent from my HTC Desire S using xda app-developers app
Also, check that the connections of the battery are clear.
Before all that, I would check the SIM card for being loose, too.
clitheroelad said:
everytime if i was to slightly drop it on a table as putting it down it would turn off
as anyone had this issue and know how i can fix it
im guessing its a loose connection
Click to expand...
Click to collapse
Yep, mine had/has this, though not quite as sensitive as yours! Mine would sometimes just die in my pocket when it got jarred. I tried the folded paper fix - put it between the battery and the clip to help hold the battery firm - and it helped a bit, but not completely.
So I sent it off under warranty for repair, after a long email debate with Nokia tech support about this battery issue (they didn't think it was a battery problem, and were unwilling to test it, but were happy to check out the phone itself.). After it came back, they said "our repair centre fully tested the device and found a fault with the function keys of which they replaced", and true, it is better now. It still dies occasionally, but it's more like once a week instead of twice a day.
The other thing Nokia tech support requested was if I could test it with another battery. So I have a third-party spare battery now, and *so far* the phone hasn't died while it's had that in it, only while it has the original Nokia battery in.
It's worth noting that as a result of an EU Directive, the manufacturers warranty on consumer goods (including mobile phones) now has to be two years, so your phone is probably still covered. Send it off for repair! http://ec.europa.eu/consumers/ecc/consumer_topics/buying_goods_services_en.htm
what has nokia got to do with this?
Sent from my supercharged :tank:
Never had this problem. I think you need to check with repair service.
I had this error too, sendet it in for checking and it came back; repaired on warrenty. But it keept turning off all the time...
Then I recoqnized that the phone turned off, when my battery was about 16% discharged. I testet the phone with another battery I got form a friend and after one total crash cause of too many apps I did reset my phone and since then it works fine.
Try a differnt battery maybe it works too

[Q] Got my phone wet. Everything still works but charging is unreliable

Hey everyone,
I wish I wasn't here under these circumstances, but yesterday my phone got drenched by the faucet when I accidentally dropped it in the sink. I turned it off right away and tried to dry it by blowing out all the holes/buttons/etc. with canned air. then (maybe stupidly) I turned the phone back on and used it the rest of the day, not really noticing that it wasn't charging when I plugged it in until later when the battery got very low and I plugged it in again and noticed that the charging symbol didn't appear.
Ultimately, what I found DID work, (at least temporarily, sometimes it still stops charging) was turning the phone off, then plugging it in, then turning it back on . When I did this, usb (and wireless) charging work, as well as the USB connection for getting files off the phone on my computer.
It's a bit odd that this is what worked, but so far, it seems to. I'm just not quite sure if there's anything else I can do other than maybe send the phone to LG for repair, or find a local shop that might be cheaper...
Just looking for any suggestions or information anyone may have to help me fix this. thanks in advance!
shorty6049 said:
Hey everyone,
I wish I wasn't here under these circumstances, but yesterday my phone got drenched by the faucet when I accidentally dropped it in the sink. I turned it off right away and tried to dry it by blowing out all the holes/buttons/etc. with canned air. then (maybe stupidly) I turned the phone back on and used it the rest of the day, not really noticing that it wasn't charging when I plugged it in until later when the battery got very low and I plugged it in again and noticed that the charging symbol didn't appear.
Ultimately, what I found DID work, (at least temporarily, sometimes it still stops charging) was turning the phone off, then plugging it in, then turning it back on . When I did this, usb (and wireless) charging work, as well as the USB connection for getting files off the phone on my computer.
It's a bit odd that this is what worked, but so far, it seems to. I'm just not quite sure if there's anything else I can do other than maybe send the phone to LG for repair, or find a local shop that might be cheaper...
Just looking for any suggestions or information anyone may have to help me fix this. thanks in advance!
Click to expand...
Click to collapse
You should have not used the phone but put it turned off in a bowl of uncooked rice for a few days. Optional also removed the back and the battery if possible. You will have corrossion now and maybe worse electrical damage.
gee2012 said:
You should have not used the phone but put it turned off in a bowl of uncooked rice for a few days. Optional also removed the back and the battery if possible. You will have corrossion now and maybe worse electrical damage.
Click to expand...
Click to collapse
Yeah, I recognize that it was a bad idea... but there's not much I can do about that now. I'm just trying to figure out what my best course of action going forward is.
shorty6049 said:
Yeah, I recognize that it was a bad idea... but there's not much I can do about that now. I'm just trying to figure out what my best course of action going forward is.
Click to expand...
Click to collapse
Try to remove the back and battery and place it in a bowl of uncooked rice asap for 2-3 days, this will limit the damage. Your warranty will also be voided i`am afraid as the moisture indicators are colored now.
gee2012 said:
Try to remove the back and battery and place it in a bowl of uncooked rice asap for 2-3 days, this will limit the damage. Your warranty will also be voided i`am afraid as the moisture indicators are colored now.
Click to expand...
Click to collapse
what do you think the chances of the moisture indicators NOT being colored would be?
I had the phone inside a bumper case which covers the sides of the phone and the back. Some water got inside the case, but maybe not enough to wet the indicators.. I'd hate to open the phone and then realize they weren't colored. I hate opening phones if possible, but that'd be the only way to know for sure , I guess...
I'm working on getting my hands on a back up phone to use currently , but I hate to see the condition of this one get worse... (my nexus 4 that I was going to use as a backup hasn't wanted to power on in a couple months after I botched Rom flashing attempt and subsequent failure to accept a charge)
shorty6049 said:
what do you think the chances of the moisture indicators NOT being colored would be?
I had the phone inside a bumper case which covers the sides of the phone and the back. Some water got inside the case, but maybe not enough to wet the indicators.. I'd hate to open the phone and then realize they weren't colored. I hate opening phones if possible, but that'd be the only way to know for sure , I guess...
I'm working on getting my hands on a back up phone to use currently , but I hate to see the condition of this one get worse... (my nexus 4 that I was going to use as a backup hasn't wanted to power on in a couple months after I botched Rom flashing attempt and subsequent failure to accept a charge)
Click to expand...
Click to collapse
Water goes through the tiniest cracks and openings so i guess the indicators are colored. Only one sure way to find out and that is looking inside the phone. Look on YouTube for a Nexus 5 iFixit dissasembly video.
Opening up the phone doesn't really void the warranty. Breaking something while opening it does. You still had the headphone jack and the usb port open right? That means water got in and tripped the sensors. This is pretty much guaranteed. IMO, those sensors are too sensitive. Just using the phone in a humid place (bathroom while shower is running) trips them.
If everything works fine just try a wireless charger
Sent from my Nexus 5 using Tapatalk
The fact that your charging doesn't work reliably anymore probably means the moisture indicators would be coloured... I've had phones where the water didn't damage it at all and they still were
Sent from my Nexus 5 using Tapatalk

Battery Swelling?

I just purchased my S6 about 2 months ago and today noticed it was coming apart due to the possibility of the battery swelling. I really haven't seen any other problems like this with the S6. Was curious if anyone has had an issue. Gotta call the store when I get off work and see what they say. I attached a few pics to show the swelling.
blu04 said:
I just purchased my S6 about 2 months ago and today noticed it was coming apart due to the possibility of the battery swelling. I really haven't seen any other problems like this with the S6. Was curious if anyone has had an issue. Gotta call the store when I get off work and see what they say. I attached a few pics to show the swelling.
Click to expand...
Click to collapse
Just wondering which charging method you have used primarily? This is a scary looking issue my friend
Sent from my SM-G920V using Tapatalk 2
I used the fast charger that came with the phone or my other samsung charger. Majority of the time it was the fast charger though. Took it to the Verizon store last night and should have a new phone when I get home tonight from work.
blu04 said:
I used the fast charger that came with the phone or my other samsung charger. Majority of the time it was the fast charger though. Took it to the Verizon store last night and should have a new phone when I get home tonight from work.
Click to expand...
Click to collapse
Hmmmm might stick to the wireless charger now lol
Sent from my SM-G920V using Tapatalk 2
What happened at store??
blu04 said:
i used the fast charger that came with the phone or my other samsung charger. Majority of the time it was the fast charger though. Took it to the verizon store last night and should have a new phone when i get home tonight from work.
Click to expand...
Click to collapse
my phone started swelling and when i took it to my verizon store they said i would have to go through my insurance and pay $200.00 to get a new phone.
travelbug114 said:
my phone started swelling and when i took it to my verizon store they said i would have to go through my insurance and pay $200.00 to get a new phone.
Click to expand...
Click to collapse
I'd tell them to suck a fat one, then either get on Verizon chat or Samsung support to get a better solution.
blu04 said:
I just purchased my S6 about 2 months ago and today noticed it was coming apart due to the possibility of the battery swelling. I really haven't seen any other problems like this with the S6. Was curious if anyone has had an issue. Gotta call the store when I get off work and see what they say. I attached a few pics to show the swelling.
Click to expand...
Click to collapse
It's not the battery swelling, its just the adhesive unsticking. I've heard reports of this before, apparently it happened with some early S6 models.
Ok, so I have one of the earlier releases and I was having the same thing, until today. Today I realized that my battery was swelling up..... Very quickly. It got so bad that I decided to replace the battery. My buddy has a barely used s6 so I decided to use is battery on my phone.
Once I followed the ifixit teardown and got to the battery I noticed that the battery wasn't swollen, but the foil wrapper on the battery had air trapped between the foil and the battery. Now, when air hearts up, what does it do....? It expands!!! All I had to do was make a few small careful cuts on both sides of the battery foil, press out the air, then reassemble the phone.
Now it's working flawlessly and no more swelling!
Sent from my SM-G920V using XDA Free mobile app
Predtechhacker said:
Ok, so I have one of the earlier releases and I was having the same thing, until today. Today I realized that my battery was swelling up..... Very quickly. It got so bad that I decided to replace the battery. My buddy has a barely used s6 so I decided to use is battery on my phone.
Once I followed the ifixit teardown and got to the battery I noticed that the battery wasn't swollen, but the foil wrapper on the battery had air trapped between the foil and the battery. Now, when air hearts up, what does it do....? It expands!!! All I had to do was make a few small careful cuts on both sides of the battery foil, press out the air, then reassemble the phone.
Now it's working flawlessly and no more swelling!
Sent from my SM-G920V using XDA Free mobile app
Click to expand...
Click to collapse
You voided your warranty by doing that. Kinda sad.
N1ghtr08d said:
Ok, so I have one of the earlier releases and I was having the same thing, until today. Today I realized that my battery was swelling up..... Very quickly. It got so bad that I decided to replace the battery. My buddy has a barely used s6 so I decided to use is battery on my phone.
Once I followed the ifixit teardown and got to the battery I noticed that the battery wasn't swollen, but the foil wrapper on the battery had air trapped between the foil and the battery. Now, when air hearts up, what does it do....? It expands!!! All I had to do was make a few small careful cuts on both sides of the battery foil, press out the air, then reassemble the phone.
Now it's working flawlessly and no more swelling!
Sent from my SM-G920V using XDA Free mobile app
Click to expand...
Click to collapse
Old thread I realize but this was the problem I found with a device recently purchased (10 bucks) out of a local pawn shop junk drawer I frequent. Poked a hole ... charges up. Now I'm just wondering why it happened in the first place.
This fixed it!!
N1ghtr08d said:
Ok, so I have one of the earlier releases and I was having the same thing, until today. Today I realized that my battery was swelling up..... Very quickly. It got so bad that I decided to replace the battery. My buddy has a barely used s6 so I decided to use is battery on my phone.
Once I followed the ifixit teardown and got to the battery I noticed that the battery wasn't swollen, but the foil wrapper on the battery had air trapped between the foil and the battery. Now, when air hearts up, what does it do....? It expands!!! All I had to do was make a few small careful cuts on both sides of the battery foil, press out the air, then reassemble the phone.
Now it's working flawlessly and no more swelling!
Sent from my SM-G920V using XDA Free mobile app
Click to expand...
Click to collapse
I had the same issue pop up and I stuck a needle thru the little slit it made while swollen and pierced the foil wrapper around the battery and "pssssss" I heard the air leave and saw the swelling subside. Tadaa well for anyone else that does not want to tear the phone apart cutting holes or replacing batteries; replacing phones. There is a method you can use.
The battery in my S6 is swelling too. It happened very recently even though I've had the phone since the original launch date.

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