[Q] WiFi Sleep causing Widget Update issues - Eee Pad Transformer Q&A, Help & Troubleshooting

Hi, just a quick post to ask anyone who's using the "WiFi off when screen off" setting whether they're finding that some of their widgets don't update properly after the transformer is woken up?
Behavior I had seen (prior to the 0213 update?) was that you could use this mode.. when you first wake your TF you'd see "No internet connection" for a few moments, with the wifi kicking in shortly after, followed by your widgets all updating as required.. (assuming their update schedule might have meant they attempted to update while the wifi was asleep and failing naturally)..
..well now, I'm seeing that they aren't all updating in the same situation now.. most notably the Asus email client and widget (connecting to Gmail via exchange settings)
I'd rather use this WiFi mode if possible, because as far as I've seen it really does make a difference to standby battery life (say, when its not being used over night) compared to leaving WiFi always on or remembering to switch on Airplane mode (which I'm not sure wouldn't cause the same problems)
Any thoughts gratefully appreciated

The widgets that require Wifi? Unless the widget has this option that makes it update automatically when you turn screen on, it will be refreshing at a timed interval (depends on widget). So it isn't a bug.

Yeah, I know that but waited for the refresh interval to pass and still no update. I also tried to get the email app and widget to update by marking one of my emails as Unread on another device (and waiting for the change to propagate) the exchange 'push' email should've forced my email to update (the point of push email?) but it didn't.. I also went into the email app and manually selected update which just resulted in the progress circle spinning for minutes on end before I gave up and rebooted the TF - on restarting, everything updated just fine...
I should add that setting WiFi to never sleep meant that push email and everything worked fine (e.g. setting emails to unread and watching the push email work as expected)

ok, well on my TF at least can pretty much confirm that the Asus email app crashes and must be forced to stop if you try and use if after waking the tablet up - this is using the 'wifi off when screen off' mode... anyone else noticed this?

Well, ended up logging a support ticket with Asus.. apparently the 3.1 update coming shortly fixes issue with WiFi Off when screen off causing problems with certain apps.
Guess we shall just have to see, here's hoping

..Another day another post (for anyone who's reading).. Looks like Asus were as good as their word, and after the 3.1 FOTA their app (and widget) now refreshes properly after the device is woken from standby (using "WiFi off when Screen off" to preserve battery life)
The Gmail widget is gone for many of us and until a fix arrives, at least this will work now

Related

No email in standby...

Hey all,
Recently i've been having some problems with my emails coming through to my handset. I have the settings set to send/receive every 5 minutes.. but for some reason if my screen is turned off (phone on standby) no email comes through but when i turn my screen back on the emails come.
Has anyone else has this problem? I've never had this problem before it started out of no where...
Which software are you using as your email handler?
The original software that came with the phone.. I havn't installed anything on the phone its at its original state...
jayt2008 said:
Hey all,
Recently i've been having some problems with my emails coming through to my handset. I have the settings set to send/receive every 5 minutes.. but for some reason if my screen is turned off (phone on standby) no email comes through but when i turn my screen back on the emails come.
Has anyone else has this problem? I've never had this problem before it started out of no where...
Click to expand...
Click to collapse
are you using wifi or data connections? If its wifi do you have wifi enabled during standby?
i am using data...like i said if my screen is turned on theres no problems at all but its just when the screen is off in stand by mode no emails will come through..
This is a huuuuge issue which stems from the dawn of WM6. To be honest, it works sporadically for me. A few hours of no email, then a whole group arrives at a time. Sometimes it wont check by itself all day. Other times it will go 1-2 days without missing a beat. This makes it really hard to determine if what I have been doing fixes it.
Here are links to threads I have dug up:
http://forum.xda-developers.com/showthread.php?t=420513
^This is not a good fix imo, as it forces your data connection to be awake 24/7, killing your battery.
http://forum.xda-developers.com/showthread.php?t=437199&page=2
^ I am using the outlook email scheduler. Not sure if its working, or placebo. It still doesnt stick to every 30 mins, sometimes an hour late heh. At least you can have day/night settings and weekend settings. Maybe not a perfect fix, but increases email checking options.
http://forum.xda-developers.com/showthread.php?t=332362
^ Many Kaiser users had/have same problem, no solution found.
http://forum.xda-developers.com/showthread.php?t=445434
^Same problem, no fix in the Blackstone forum.
Thanks everyone for the help.
There has to be some kind of fix out there somewhere.. its unreliable
could try out the seven beta app
If I might make a suggestion...
Maybe you should edit the thread title to "No email in standby" as "Email..." doesn't really tell the story, more people will be likely to find it and post a solution
Problem solved with my Touch Pro
I also had this problem but I found the settings to change this. But you do need schaps advanced config 3 (and a regeditor) to make it happen. Now i always receive my email, it checks every 10 minutes, even in standby mode, with my own data connection.
With a registry editor go to:
HKLM - Comm - ConnMgr - Providers - [GUID] - Connections - [Connection Name] - Always On
and change this value from 0 to 1
(You can also change this setting with Schaps' Advanced Config under menu (right softkey) - More Settings - Connections.
Here you can select "Always On" for the type of data-connection that you use to receive your email)
The second thing is using advanced config and change the setting under power management:
- AC resuming from suspend timeout
- Battery resuming from suspend timeout
I have changed both to 60 seconds.
Now my touch pro is notifying me of new email, even in standby mode.
Good luck
^ by forcing the eternal data connection, are you not killing the battery? I think the phone should be able to connect, query, download emails, disconnect at set intervals while in standby. I think it is supposed to, but for some reason it doesn't do it reliably.
The way I have done it is to use SKSchema to watch for a data connection being connected and turn on the screen when this event happens. This wakes th ephone up and is able to download email. Then I use advance config to close inactive data connection after 10 seconds. As the phone is awake the data disconnects fine. As long as your phones screen is set not to power off quickly, mine is a minute it should be fine.
In the last day I got fed up with TF3D again and turned it off, email seems to check every 30 minutes. I'll let it go for a few days to make sure its not placebo effect.
Anybody here having this problem while manila disabled? Perhaps there is some obscure power saving setting running in the background of manila
Well i have no idea how to fix this problem.. i have played with my phone to try figure it out but nothing.
I will probably have to take rvjacobs advice and see if that works.
It looks like quite a few people are having this same problem.
Its weird.. If my phone is on standby no email comes through..but if its on standby and an SMS comes through, the screen doesnt wake but the email also comes through..
not sure whats happening there.
Mine does it with TF3D disabled also. Thats why I have to use SKSchema to turn the screen on when it detects an internet connection. This way, mail comes through fine and it also auto disconnects the data.
I can now confirm that the issue is still there, regardless of TF3D. Damn, I've tried everything, maybe this is a dead end... Maybe wm 6.5 will see a solution
Maybe it helps you to look for/change the following key:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts]
"ACResumingSuspendTimeout"=dword:00000001
"BattResumingSuspendTimeout"=dword:00000001
If you've got these values in the registry, try to cange them to
"dword:0000001e"
It's the time in seconds the device keeps running (without turning on the display) when it's automaticly woke up from the suspend mode (i.e. to look for mails). And if the value is "1", the time might be to short for picking up your emails.
With the new value you set the time up to 30 seconds.
The key exists since WM2003 and most of roms had a higher value in the past. But in the last time more and more roms come with a value of 1. I think its because the manufacturers want to get a good standby time for the devices...
I hope it works for you and you won't have to wait for WM6.5
Thanks for that deroland! I did manage to find them in the reg but it just says "Value Data 1".. doesnt say anything like "dword:00000001"?
I am new to this whole thing so it may be a stupid mistake im making..
jayt2008 said:
Thanks for that deroland! I did manage to find them in the reg but it just says "Value Data 1".. doesnt say anything like "dword:00000001"?
Click to expand...
Click to collapse
Then your value is like "dword:00000001". This is a hexdecimal dword key.
So your device has one second to look for new mails.
Try to change it to "1e" and I hope it will help you.
jayt2008 said:
I am new to this whole thing so it may be a stupid mistake im making..
Click to expand...
Click to collapse
The only stupid thing is that there is no open support by the manufacturers of the devices and microsoft for windows mobile. They only want to make their money ignoring the problem we have by the stuff they sell.
deroland said:
Maybe it helps you to look for/change the following key:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts]
"ACResumingSuspendTimeout"=dword:00000001
"BattResumingSuspendTimeout"=dword:00000001
If you've got these values in the registry, try to cange them to
"dword:0000001e"
It's the time in seconds the device keeps running (without turning on the display) when it's automaticly woke up from the suspend mode (i.e. to look for mails). And if the value is "1", the time might be to short for picking up your emails.
With the new value you set the time up to 30 seconds.
The key exists since WM2003 and most of roms had a higher value in the past. But in the last time more and more roms come with a value of 1. I think its because the manufacturers want to get a good standby time for the devices...
I hope it works for you and you won't have to wait for WM6.5
Click to expand...
Click to collapse
This is a setting which can be changed in advanced config, under power. I have mine set to 90 seconds, to no avail. I think this is what is causing it to work sporadically, as opposed to not at all.

[Q] [BUG] E-mail app keeps phone awake all the time

Hi folks, been lurking around for quite some time now but after I recently acquired a Nexus S, thought I'd jump in in some of the discussions here.
I wanted to report what I think is a bug with the e-mail app (when using Exchange service). My battery is drains pretty quickly and when I look into the battery chart, E-mail is by far the greatest contributor (over 50% depending on how long it stays).
You quickly notice why, because the "Awake" line just keeps toggled on all the time (caused by the E-mail app).
I've tried switching from Auto(Push) to Manual and with Intervals, but the same thing happens. One thing I noticed in the Manual mode though, is that if I have only read e-mails, then it does not stay awake! But having one unread e-mail just puts it back to "battery draining mode" all the time.
Anyone experiencing similar issue? It's really annoying and could not find a workaround (except marking read e-mails all the time!).
I've logged this issue in Google Code as well, it's issue #14590. I have the stock Android 2.3.2 (rooted but not with an unlocked bootloader).
Thanks,
Update: now even with just read messages, the phone keeps awake all the time. It's just so frustrating...

[Q] Z3 Dual D6633 + Lollipop: from heaven to Hell

Sony xperia Z3 Dual D6633 Android 5.0.2 Build 23.1.1.E.0.1
Hi there,
Upgraded my Z3 to lollipop last week and, despite the fact that the upgrade itself was flawless, I think I went from a device that used to work like a charm to one full of annoyances.
On day #1, noticed the batt drain skyrocket. 3h after disconnecting it, it was at 68%, half way through the morning. WTF? was my first thought. On a typical day on kitkat, I was able to end the day at 40% at least.
The second thing I´ve noticed was the phone app. It starts giving me errors, saying that the "network could not be reached" when I try to dial a number. If I insist for 4, 5 more times, it crashes. Dialing is only possible again if I reset the phone.
The third thing is the lock screen. It seems that lollipop has a drop down menu that makes it possible to enable/disable lots of things, like communications and even setting the phone in airplane mode. Imho that´s a huge liability / security risk and it appears that there is no way around that.
Still about the lock screen, it seems to have a bug: if you have any activesync account setup, not notifications will show up, no matter how you configure it (to show all or hide sensitive content).
So, I had only one thing to do, after reading forums etc... factory reseting it.
Surprise! All problems are still there.
Does any1 have any tips on those?
Thanks in advance.
There will be a widget on one of the screens which keeps refreshing itself and I found that to be the battery killer on my 6603.
Did you use any specific app to pinpoint the culprit?
1. It is possible that the battery levels are calibrating and will be imprecise for a while after the update, using the device normally for a couple of days will fix it, or at least this is what I observed in many phones I owned.
2. This is very weird and I can't help you with. If not even factory reset did help you may have some corrupted data on one of your contacts maybe? Try to make a thread about this issue on the Sony forum.
3. I noticed that as well, but even on pervious versions you could turn off the phone so I don't think it changes anything. Make sure to disable the multi user options that would allowanyone to add a new user from the lock screen.
4. Another weird thing, I use exchange accounts on my phone and I don't have any problem on mine. See point 2.
Under
settings>sound and notifications>when device is locked
Set to hide sensitive notification content or don't show notification content at all.
This should fix lock screen displaying email notifications from your exchange account.
Also, unlock phone, pull down notifications, pull down again to reveal quick settings, hit the edit button (pencil) and remove icons but clicking and holding and drawing them to the top. Unfortunately this removes them even when phone is unlocked but of your worried about unauthorised toggling of things on off its the best you can do I think.
As for battery drain, check the battery usage in
Settings>power management
Make sure stamina mode is on, toggle it off then on to make sure.
Select battery usage and check to see if any apps are using more than they should. Make sure brightness is set low but enable adaptive brightness under display settings.
ozzy lion said:
Under
settings>sound and notifications>when device is locked
Set to hide sensitive notification content or don't show notification content at all.
This should fix lock screen displaying email notifications from your exchange account.
Also, unlock phone, pull down notifications, pull down again to reveal quick settings, hit the edit button (pencil) and remove icons but clicking and holding and drawing them to the top. Unfortunately this removes them even when phone is unlocked but of your worried about unauthorised toggling of things on off its the best you can do I think.
As for battery drain, check the battery usage in
Settings>power management
Make sure stamina mode is on, toggle it off then on to make sure.
Select battery usage and check to see if any apps are using more than they should. Make sure brightness is set low but enable adaptive brightness under display settings.
Click to expand...
Click to collapse
That's not a smartphone anymore, with all functions shut down and brightness low.
This phone has the best screen, use it at least 50% brightness.
I have no issues with the brightness down. It bumps up nicely in brighter conditions and will even max out in daylight. If I ever need it brighter then it's easy to boost temporarily. It's a small price to pay for nearly 24 hours of battery with 5 hours screen on time.
I never mentioned shutting down functions. The only thing I mentioned removing was the toggles that concerned the op on the quick settings. Removing mobile data and aeroplane mode from quick settings hardly cripples the device, I never use these anyway.
I don't think it very useful that there's not more customisation available here such as a complete set of separate lockscreen settings. But if all you can do is comprise then what else can you suggest?
I don't think unlocking the bootloader and installing a custom ROM is something the op wants to do.
ozzy lion said:
I have no issues with the brightness down. It bumps up nicely in brighter conditions and will even max out in daylight. If I ever need it brighter then it's easy to boost temporarily. It's a small price to pay for nearly 24 hours of battery with 5 hours screen on time.
I never mentioned shutting down functions. The only thing I mentioned removing was the toggles that concerned the op on the quick settings. Removing mobile data and aeroplane mode from quick settings hardly cripples the device, I never use these anyway.
I don't think it very useful that there's not more customisation available here such as a complete set of separate lockscreen settings. But if all you can do is comprise then what else can you suggest?
I don't think unlocking the bootloader and installing a custom ROM is something the op wants to do.
Click to expand...
Click to collapse
You said stamina.
Stamina means already some functions off.
Update:
1. Batt drain
Remains without an explanation. My daily use profile is basically the same as before the update. 3PM and I am at 28%, with stamina on. I can´t recall a day, running kitkat, that I would hit the charger at night with 28% of batt remaining (and I still have 4h to go). It was always on 40% ish. GSAM is reporting that 47% of the batt drain is caused by apps and, from that, 30% is represented by android core apps + android system + kernel. I might be wrong, but I think it is related to reindexing, contact + agenda sync etc and it will probably get lower eventually (I hope!)
2. Phone App giving errors
I think I have isolated the problem. It seems to be caused by TrueCaller.
3. Lock screen
Regarding the drop down menu, It is clear now that what I think is a problem is, in fact, by design and there is no way around it without rooting. But regarding the notifications, I just removed both activesync accounts and I started getting notifications in the lock screen again. So, my guess is that there is a policy of some sort that is being interpreted by the phone as it should hide all notifications from the lock screen.
In fact, there are lots of things that got blocked / disabled because of those policies. Here is a list of things that were disabled and now appear to be working again, after the removal of the activesync accounts:
. notifications are showing again in the lock screen;
. smart lock;
. screen lock options (none, swipe, pattern);
note: I thought that I would be able to enable services in Accessibility, like LastPass or App Advisor by Norton, but it still does not work (I try to enable any of them, but pressing "ok" on the warning dialog does nothing and the only option working is "cancel").
Thinking about resetting it again...
Hi, if problems are persistant you can always downgrad software at KitKat by using FlashTool and wait Lollipop 5.1 (5.1 will probably solve many problems).
StealthNet said:
Update:
1. Batt drain
Remains without an explanation. My daily use profile is basically the same as before the update. 3PM and I am at 28%, with stamina on. I can´t recall a day, running kitkat, that I would hit the charger at night with 28% of batt remaining (and I still have 4h to go). It was always on 40% ish. GSAM is reporting that 47% of the batt drain is caused by apps and, from that, 30% is represented by android core apps + android system + kernel. I might be wrong, but I think it is related to reindexing, contact + agenda sync etc and it will probably get lower eventually (I hope!)
2. Phone App giving errors
I think I have isolated the problem. It seems to be caused by TrueCaller.
3. Lock screen
Regarding the drop down menu, It is clear now that what I think is a problem is, in fact, by design and there is no way around it without rooting. But regarding the notifications, I just removed both activesync accounts and I started getting notifications in the lock screen again. So, my guess is that there is a policy of some sort that is being interpreted by the phone as it should hide all notifications from the lock screen.
In fact, there are lots of things that got blocked / disabled because of those policies. Here is a list of things that were disabled and now appear to be working again, after the removal of the activesync accounts:
. notifications are showing again in the lock screen;
. smart lock;
. screen lock options (none, swipe, pattern);
note: I thought that I would be able to enable services in Accessibility, like LastPass or App Advisor by Norton, but it still does not work (I try to enable any of them, but pressing "ok" on the warning dialog does nothing and the only option working is "cancel").
Thinking about resetting it again...
Click to expand...
Click to collapse
A new firmware version has dropped for the Z3 which I think fixes your issues with notifications.
I received it OTA yesterday, I'm running the Balkans customisation.
Thank you for the tip! I hope it does! Will keep it posted here just for the reference. I am starting to feel other "symptoms" as well, like bluetooth instability (you pair a device and it stops working, have to pair again).
.
Just hit another weird thing.
I am not being able to create a new vpn connection. I am trying to use the PureVPN and IPVanish client software, but when I try to setup the conection, I receive a disclaimer, saying that my traffic might be monitored, with a "CANCEL" and "OK" options. The OK doesn´t work, only "CANCEL".
My device is encrypted and I have also noticed that I am not able to decrypt it.
Also, If I go to Accessibility and try to enable a service, the same thing happens: a disclaimer appears, saying that the service might observe my actions, with a "CANCEL" and "OK" options. The OK doesn´t work, only "CANCEL".
Any ideas?
Ok, just a quick fup: the ability to create VPNs from apps is disabled if you encrypt the phone. It seems that if you create if before encrypting, it won´t be disabled; but you wont be able to create a new vpn from an app downloaded, after encryption.
Regarding the Accessibility > Services, after a *lot* of research, I have found that Twilight was the culprit. For the reference:
https://code.google.com/p/android/issues/detail?id=79637

Applications don't work anymore in sleep mode on Huawei P8

Hello,
I have an unrooted Huawei P8. Emui 3.1 - Software version B350. Android 5.1.1 Lollipop.
I noticed a strange behaviour when my phone goes into sleep and I can not find anything on the net about this problem.
There is some time I have installed an application "SMSReminder" which notifies me every 5 minutes when I received a SMS that I have not read yet. What I have noticed is when the phone is idle for some time, the application apparently has no more priority to do the reminders though when I unlock the screen, the notification occurs immediately because the App still running on. I thought that here was to be the app that was buggy and I gave up.
Unless I installed another application "Keycut" for managing a smartbutton inserted into the jack (which can manage functions like switching on torch without unlocking the phone, or turn off the wifi). And I have exactly the same behavior. While all the priorities are activated in the notifications and the app is allowed to operate when the phone is in standby, after a while, the smartbouton no longer works. As if the phone was in deep sleep and could not be unlocked only by a call, the button "Power ON" or receiving new SMS.
Concerning the battery management, I work in "smart" mode, but I tried the "High Performance" mode and it have the same behaviour.
There is a menu to select the apps you want to leave during the sleep of the phone. They remain well functioning but no longer react during the sleep.
I therefore appeal for your help to find out if there is a solution and if anyone has encountered this behavior.
thank you in advance
I also have the same issue, would love a fix

Sync (data?) OFF when screen is off

* Often when I work the mobile is at my desk but I still comunicate by sending SMS and using Whatsapp in my webbrowser. Works fine with Samsung and Huawei but with my new Mi10 Ultra id does not work. Connection is lost and I have to tuch some key on the phone to light up the screen and then it syncronizes.
I have set permissions for the apps to allow both autostart and not affected by the battery saver in the system.
I have also set the "data usage" for the apps to allow background data.
...but still, background data for SMS and whatsapp IS deactivated until I light up the screen.
Has anyone run into this problem? Is there any general (mayor) switch for this that I have missed?
This happens to me with Gmail. Sometimes they come in on the lockscreen and sometimes I have to turn the phone on for them to appear. I still have this problem on my Samsung S20 Ultra but I learned to live with it since I never figured out what the problem was. I have no such problems with my SMS or WhatsApp though. Everything else for me seems to be coming through.
tusenkonstnar said:
* Often when I work the mobile is at my desk but I still comunicate by sending SMS and using Whatsapp in my webbrowser. Works fine with Samsung and Huawei but with my new Mi10 Ultra id does not work. Connection is lost and I have to tuch some key on the phone to light up the screen and then it syncronizes.
I have set permissions for the apps to allow both autostart and not affected by the battery saver in the system.
I have also set the "data usage" for the apps to allow background data.
...but still, background data for SMS and whatsapp IS deactivated until I light up the screen.
Has anyone run into this problem? Is there any general (mayor) switch for this that I have missed?
Click to expand...
Click to collapse
Hi there. I pretty much have the same problem with this phone. If it's not permissions nor background data, it's the power saving feature, which is the most aggressive I've seen yet.
I was talking with someone about this in another thread, but I was instructed to turn off battery saver. It got better for a day, but it kind of returned back the way it was. I think you could try and play around with the power saving settings for the apps you want immediate notifications from, which I haven't had time to do. Please let me know how it goes for you and I'll find time to play with it this weekend.

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