[Q] Time and date change by themselves. Anyone else? - Windows Phone 7 Q&A, Help & Troubleshooting

Hi,
It's been the fourth time my LG Optimus 7 (NoDo) changes the time and date by itself, without any reason.
This is weird, coz' "automatic time setting" is disabled in the settings.
This is a very annoying bug, especially for appointments and alarm clock.
Anyone else has this bug?
Thanks

This has happened to me just the once - it is really annoying.

Is the phone just changing to some arbitrary date/time, or is it trying to correct to the local time while you are visiting a different time zone?
I'm curious, because I have never seen this problem on my Focus, but I have automatic updates turned on. My phone does (correctly) update whenever I change time zones, and for DST, but that's it.

RoboDad said:
Is the phone just changing to some arbitrary date/time, or is it trying to correct to the local time while you are visiting a different time zone?
I'm curious, because I have never seen this problem on my Focus, but I have automatic updates turned on. My phone does (correctly) update whenever I change time zones, and for DST, but that's it.
Click to expand...
Click to collapse
For instance, today, my phone was on my desk. 11:30AM in Paris - France.
Suddenly, the time changed to 2:20AM and date to 05/22/2011 (instead od 05/20/2011).
I did not touch the phone. Network is good. Automatic time adjustement is disabled.
It's the 4th time it happens. I noticed it is not arbitrary: I mean the date and time are not dramatically different from the real one (date did not change to December 2012 for instance, only 2 days difference).
But it is not a time adjustement, as the difference can be 2 days for instance.

Hmmm... You don't by any chance live in a TARDIS, do you?
Seriously though, I haven't ever even heard of this problem before you mentioned it. Could it be an LG-specific thing? Either way, I would say it is justifiable reason to get a warranty repair/replacement.
One other question, though. Is there a reason you have automatic time adjustment turned off? Maybe turning it on would help.

I've had the same problem. It's totally random. I called LG (mine is an Optimus 7) and my provider and after some time on the phone with both, neither could tell me what the cause of the problem was. Oddly enough it hasn't happened in some time now.

RoboDad said:
One other question, though. Is there a reason you have automatic time adjustment turned off? Maybe turning it on would help.
Click to expand...
Click to collapse
Thanks for ur answer.
I disabled the automatic time adjustment on purpose, after the first time the time changed by itself. I hoped it would help.
But it changed nothing. Time is still changing...

I guess you should open a support ticket with Microsoft as it seems software related issue.

I have the same issue with my Omnia 7 after doing a combo update (7390+7392).
This didn't happen before that.
Quite frustrating as I'm using my phone as an alarm clock. I'd hate being late at work because of that.

Hi all,
I've also encountered the same issue as OP. Same phone as well. Did exactly the same thing with time settings and even did a hard reset but still returns.
I've noticed it happens when I'm listening to music, it would have either a small pause (which means I know the time has changed) or stops music altogether (need to reboot phone). And with every time those events occur, the time jumps into the future.
I've had this phone sent for repairs because it stopped turning on, which they may have replaced the board.
People still having these issues?
Also by chance, did you guys did the chevronwp7 no brand hack to get nodo? I did and also rolled back to original carrier rom.

Sounds like you all are using an LG phone, so maybe this is some specific driver or hardware feature that LG has included onto their devices.
Has never happened to me on my HD7. I would never buy an LG phone so I don't know what they do to their devices.

HTC... never issues with times and/or dates.

Related

[BUG] Unresponsive device after overnight / long charge

Greetings!
As mentioined in the first post of this thread: http://forum.xda-developers.com/showthread.php?t=418150&highlight=issue+list I have encountered similar problems.
I own my TP for 3 days (2 nights) and on both mornings after being charged over the night the TP was absolutely unresponsive and only to be awakened by a soft reset. It couldn't receive calls, and the alarm of course didn't work also (so I missed one this morning - but wasn't late at work) Anyway, this is a serious issue to me, since it makes the phone absolutely unreliable. And I am not in favor of doing regular hard resets by the way ...
Help on this would be really appreciated.
Greetings, hugo
Mine does this everyday, but have you tried pressing one of the buttons like the home button, I know nothing happens for a minute but then it comes back to life with out the need for a soft reset
Haven't tried ...
Well, I haven't tried pressing a button and waiting, but this is not exactly the behavior, to expect from a phone of this kind. You see this wouldn't solve the Problem of not being reachable by phone and missing appointments. In fact I don't know, that how long I was unreachable on phone and in my profession this isn't just disturbing but unacceptable.
Hugo
I've had the same problem, not every time it's charged, but enough times to be a problem. I've switched off TF3D (Start, Settings, Today, Items, untick TouchFLO 3D, tick some standard items).
The problem has gone. Of course, so has TouchFLO.
Cheers,
Graham.
graham.hughes said:
The problem has gone. Of course, so has TouchFLO.
Click to expand...
Click to collapse
This could be of course a last resort, but TouchFlo is quite nice to use (although I cannot get TF to use PocketInformant as calendar app, although it is defined as standard - the original MS calendar app must be hardcoded somwhere ...). And of course as TF is one of the main features of this phone a great amount of it's costs are caused by that software. So if I couldn't use it, the phone would loose a lot of it's value.
Isn't there a sort of event log in wm6.1 to see, which event crashes the system?
Hugo
I get a similar problem in that I lose all sound overnight, so I too miss my alarms. I also get no sound through the earpiece so, although it vibrates when it is supposed to be ringing, I cannot speak on the phone as I cannot hear the other person, and it seems they cannot hear me either, so it obviously affects the microphone as well. I have done a hard reset but it still happens, so it's definitely a bug with TF3D. I know this because if I try to play one of my music tracks using the music tab in TF3D, it plays for about 5-6 seconds (obviously with no sound) and then it crashes TF3D and restarts itself, which sorts the sound issue out. No need for a soft reset here but it's still unacceptable as my alarms are useless, and for £500+ I don't expect such a stupid flaw in the software. Hopefully, a ROM upgrade will sort this out, but when that will be is anyone's guess at the moment.
matmaneyre said:
...so it's definitely a bug with TF3D.
Click to expand...
Click to collapse
That's also my conclusion.
matmaneyre said:
Hopefully, a ROM upgrade will sort this out
Click to expand...
Click to collapse
I think that's what we have to wait for. Until then, it's a choice between bland-but-working or cute-but-unreliable.
have you tried any of these little mem resident babys to get your ram back and kill bad things while it sleeps
http://forum.xda-developers.com/showthread.php?p=2136914
Hmm...I'm just wondering why not more people are reporting this? Anyone NOT experiencing this problem?
Not till now I didn't
Using Stock ROM
I am more and more convicee, that TF3D is quite a buggy piece of software (Aussen hui - innen pfui!). Additionaly to the described above, I got a "broken glass" effect yesterday.
I sure do hope, that HTC releases a ROM update soon, although up until now the Touch Pro isn't even listed on HTC's german support pages.
Maybe I'll give SPB mobile shell a try ...
Hugo
Having same problem, not all the time though.
koppee1 said:
Hmm...I'm just wondering why not more people are reporting this? Anyone NOT experiencing this problem?
Click to expand...
Click to collapse
I have the same problem...
A few times already... even this morning.
TP is totally unresponsive and had to soft reset it to get it back alive.
ROM 1.90.401.1 WWE
Radio 1.02.25.19
Protocol 52.33.25.17U
I've had the HTC Touch Pro for about three weeks now, and since then it's crashed or become unusable at least once a day. I do not believe for one second that these issues are restricted to my handset, and comments on this forum back that up.
Problems I've experienced:
1. TouchFlo 3D screen corruption - "broken glass effect". The TouchFlo interface appears fragmented and split - it continues to function, but is unwatchable. The OS and other applications are unaffected. Cause unknown. Cured by soft reset.
2. Complete screen corruption + freeze. The entire screen gets a still image that looks like 'white noise' - random black and white pixels. The device is completely locked. Cause unknown. Cured by soft reset.
3. Device fails to wake up. Screen has been powered down, either having been switched off manually, or by timeout. Device later fails to respond to Power button. Happens occasionally without warning, and frequently (almost 100%) during overnight charge. Note - leaving the Touch Flo interface on 'Programs' tab (i.e. not 'Home') during charge seems to alleviate this (I don't yet have enough evidence to back up this claim).
I like this phone and its touch interface, but am pretty disgusted by the reliability issues, which I would guess are largely connected to the TouchFlo 3D code and/or hardware drivers. HTC really need to sort this out.
I've had the alarm fail on two mornings so far, needed soft reset.
I'm going to try disabling touchflo I think. Be nice to have pocketbreeze running again anyway.
Just out of curiousity
Do you have your phone set to turn off the screen even if it is charging? I don't have the Pro... yet, but with my 6700 I used to have to ensure the screen stayed on over night if I wanted to have a chance at the phone actually being responsive in the morning so the alarm would go off. Otherwise it would be as your Pro's seem to be doing. Will not turn on or anything until a soft reset. (It is not a fix by any means, I am just curious if it is still the same patern.)
I never charge over night simply to avoid it being charged for 8 hours straight. I keep a charge kit at work, and charge during the day as needed. In less than an hour, I get full battery. Then, I sit it next to my bed at night with no failed alarms.
Maybe it doesn't like the long charges.
I'm trying DCS's ROM now to see if it makes any difference at all. I'll report back in a couple of days. Maybe if I didn't have to charge it so often it wouldn't be so bad!
Wether screen is on or not, it doesn't make a difference. (Why should it on a working phone?)
I sincerely hope, that if those strange behaviours are gone in non stock cooked roms, that there will be some in German language as well ...
I am looking forward to another night!
By the way, SPB Mobile Shell didn't quite meet my expectations. (eg. it has also the sucking MS calender hard coded)
Experienced the "non-responsive in the morning" problem 2 times in 3 days, without the phone being charged. Both times I had the white noise effect on the screen.
Turned off TF3D (I like the phone more without it, actually) and the problem didn't occur in the last 5 days since I did this. It's most likely a TF3D related issue and it will prolly be fixed by the next update.
-KickFlo

X7510 Keeps Locking Up

Hey folks,
I have been having a lot of problems with my X7510 lately. The screen keeps locking up in standby mode. When the device is in standby I turn it on and it prompts me for my password. After putting in my password I just get a black screen with the word "password" at the top. While the device is in this state I can still sync (and see all of the files on it) when I connect to my computer. The screen on the device, however, is locked up. This problem has been happening several times a day lately and I cannot receive calls when it happens (nor do I get any indication of missed calls). The only way to get the X7510 to work is to do a soft reset.
At first I thought it might have something to do with the password manager, so I turned the password off today. A couple of hours later I found it locked up anyway. When I pressed the power button it did not come on at all, though the GSM and BT/WIFI lights continued to flash.
Is anyone having this issue? Were you able to figure out what was causing the problem? I am very frustrated right now. My device locks up so much that it is practically unusable since I have to do a reset 2-4 times a day.
Yes- I'm seeing the same issue from time to time. Haven't had time to investigate yet.
Last time it happened was yesterday- Green and Amber lights were flashing, but all buttons unresponsive, and had to do a soft reset.
Running PocketPlus 4.03 as a front end.
That is probably a software issue. Better enumerate your softwares and find out the common one causing it. Usually start with the last one you installed prior to having the problem.
cktlcmd said:
That is probably a software issue. Better enumerate your softwares and find out the common one causing it. Usually start with the last one you installed prior to having the problem.
Click to expand...
Click to collapse
I agree it's definitely a software issue. The only recent addition for me has been Spb Keyboard. PP4.03 has been on since day one, and did not initially seem to be associated with lockups.
When I have time, I'll try and narrow it down a bit.
I have not installed any new software in over six weeks. The only thing that has changed in the last week is an update to IM+. I have uninstalled it completely and will see what happens. If this fails I am not sure what to do.
LocoHarami said:
I have not installed any new software in over six weeks. The only thing that has changed in the last week is an update to IM+. I have uninstalled it completely and will see what happens. If this fails I am not sure what to do.
Click to expand...
Click to collapse
Just for the record, I don't use any sort of Instant Messaging!
With my Advantage on the ultra-extreme blinks I suffered the tortures of the damned, tortures of the damned. No less than once every couple of hours I'd find my device locked up. Upon direction from my kind forum mates, I decided to uninstall the last software change on the not-so trusty X7510. After removing the IM+ software the PDA still locked up two more times that day. I gave up hope and decided to do an hard reset.
The next day, however, it did not hang up at all. The same goes for today, so after locking up five times a day for a week I have not locked up once in the last 48 hours. No hard reset and all is viddy well, little brother, Viddy well.
Unsure if it was the IM+ update or not, since it locked up twice after the uninstall, but I will not be reinstalling the IM+ update. In the name of science, I will install the original version this afternoon and see what happens.
Most gracious thanks to all those who took time out to reply to this thread.
I can concur that 3rd party software running in the background is usually the culprit.
In my case, I'm having an on-going saga with Hebrew localization bought from P.D.A.C. If I put the device to "sleep", with the email program set to download every 15 minutes (via wifi - no SIM installed), I come back to find a device that will turn on when the power button is pressed (a bit longer than usual), but then no response from any hardware button or screen - a soft reset via the hole in the back is the only way out.
I can in general say that the localization has other problems, like slowing the device down, and generally causing unpredictable hangs, but I'll save that for another thread.
To their credit, PDAC have taken a stab at trying to fix it, but since they don't have (and apparently don't intend to purchase) an HTC 7510 for testing, it's become a slow, hit-or-miss proposition.
One of the problems for gadget fiends like me who are not programmers is choosing a device that isn't massively popular - the support by third-party developers is not adequate. So here I find myself trying to learn how to fix what should work properly out-of-the-box.....and being frustrated by lack of background/knowledge.
-avi
Had this lockup problem since i received the device.
The other week in an attempt to fix this i have flashed to the latest 3.29 Rom from cmonex (thanks!) with ExtRom 3.29. As i have a Chinese x7510 version this ExtRom has fixed Opera text block problem, but still had constant lockup after putting unit into sleep mode.
Yesterday, i tried option 'Do not lock buttons' in Key Lock under Settings. Since I have not had one single lockup! Even having in sleep overnight, hit power button and up pops today screen. Normally i would have to soft reset.
This is what i have done so far. I'll have to start installing apps and see how it goes...
G'day from LA
Hi AvantX,
Another Aussie here, but living in LA for the last 7 years.
I loaded cmonex's hard SPL on to my x7510 some time ago, but so far I've been loathe to load an other ROM on to my x7510 as I have been unclear on the return path to the stock rom in the evet of a mishap. I've been hoping to see some ROM development on this forum similar to Kaiser & TyTN but so far we have not seen too much, other than the promise of AP4 amd MichyPrima's ROM somewhen.
Can you show here some screen shots of the 3.29 ROM? Does it look the same as the stock ROM and how does it run compared to the stock ROM? The stock ROM is 3.27.405.3 - is 3.29 an improvement? Does loading 3.29 affect the radio - mine is 1.58.
Thanks mate in advance.

Does anyone else's Sensation crash periodically?

I did a quick search and didn't seem to find anything for 'crash'.
I've had my phone since the July 5th release date in Canada and since then it's probably crashed 6-7 times.
I can never tell what's crashing it (each time felt different).
once i specifically started noting what crashed it, one was in the middle of writing an email in the Gmail app when I hit backspace. Surely the Gmail app that came loaded with the phone isn't crashing it?
Another time I was just exiting an app via the back button and the screen turned black.
The other few times I don't recall.
Is anyone else experincing this? Is there any type of debugger or crash log for the phone? If no one else is experiencing this, it stands to reason one or two of my apps are crashing the thing.
I've got the Bell Sensation, too, and I'd have to say it's crashed about the same amount of times. Each time, I send the report to HTC. The app is called "Tell HTC", it comes up automatically in the notification bar.
One time it was the camera app that I was in when it restarted, another time I was viewing the calendar app. It's a phone that's only a few weeks old. Hopefully after the first OTA or two, the phone will be less buggy.
I came from a Motorola Atrix, and even after the updates, it would still periodically restart/crash. Boo.
This doesn't really help you, but just wanted to let you know it's not just your phone!
My phone has only the camera & screen issue, when battery is to low and I am capturing my sensation restarts. also sometimes I have some lines on screen. but my phone never crashed yet, I have it since 25 June...
Seems like it's mostly the T-Mobile and Bell variants that have the most issues.

[Q] System Time Always 4 Hours Off

My Infuse refuses to show the correct time when running any Froyo ROM (including stock). My timezone is GMT-5 Eastern, but my phone says I'm GMT-4 Eastern (huh?) and the time is exactly 4 hours ahead. This is system-wide and affects widgets, text and call logs, email times, etc. This issue has persisted for more than 24 hours now.
This is not fixed by turning GPS/wifi location on or off, disabling and re-enabling automatic date/time, restarting the phone, pulling the battery for 5 minutes etc. it's just constantly 4 hours off. Manually setting the time and later re-enabling automatic time will put me 4 hours off again. None of the other AT&T Android smartphones in my house are showing the incorrect time. I didn't have this issue when running Gingerbread or when I first got the phone, but even flashing back to stock now doesn't seem to resolve the issue.
Well...wtf?
Mine has been fine until I RELOADED Serendipity VII ROM (Gingerbread). It was fine with S7 until I reinstalled it last night.
YES, I CAN set the clock manually but it has never needed to be set manually. It has always been on "use network provided values" with this phone and every other phone I have ever owned.
There have been a few others with the same problem.
MisterEdF said:
Mine has been fine until I RELOADED Serendipity VII ROM (Gingerbread). It was fine with S7 until I reinstalled it last night.
YES, I CAN set the clock manually but it has never needed to be set manually. It has always been on "use network provided values" with this phone and every other phone I have ever owned.
There have been a few others with the same problem.
Click to expand...
Click to collapse
Hmm. It seemed to have corrected itself for a couple of hours this morning, then it was back to being 4 hours off. Just a few minutes ago, the time is back to normal again. I have no idea.
strychninetwitch said:
Another brilliant question. It shows GMT -4 because of DST. I don't have an image to explain the level of obviousness here, sorry.
Click to expand...
Click to collapse
Thank you for not understanding my post at all. Why don't you share your answer with the ongoing general thread on this issue? I'm sure they'll be satisfied with your explanation of DST.
strychninetwitch said:
I would simply leave this blank, but you as you are probably aware, there's a minimum character limit.
Click to expand...
Click to collapse
My post is about the incorrect time bug being talked about now in the general forum. I'm sorry that you're so stupid that I had to spell it out for you again. Begone, troll.
I had a similar problem with timezone issues and was told to put it in manual mode and then back for it to correct itself. This never worked on a back and forth flip but putting it in manual mode overnight and then back did for some reason. Not the best answer but worth a try. My issue has never returned since.

Phone freezes up

Has anyone experienced your U11+ freezing up.
It has happened to me about 3 times.
It generally happens over night while it's charging. I get up one of those mornings and the green light is on, remove the charging cable and I can't wake up the phone. I can't even turn off the phone by pressing and holding the power button to kill the device. The only way is to put it into download mode by simultaneously holding down the vol down key and power key, and then when the menu comes up to select the reboot option to get the phone back to normal.
Has anyone else experienced this or know what could be causing this to happen?
The problem is that I use my phone as my alarm clock, and when it freezes up, my alarm doesn't work.
Any suggestions anyone?
No problem like that until now.
However, noticed sometimes that the my alarm, which is setup for vibration only, only vibrates once and then continues silently alarming until I turn it off.
Happens randomly but still strange. I've to try with another clock app.
That's really odd.
I'm going to turn off the always - on feature and see if I get anymore freezes. I had another one this afternoon.
I'll report back after some time and let you know if there has been no more freezes.
I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.
globalgpj said:
I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.
Click to expand...
Click to collapse
I'm still on the October security patch so I'm expecting one for the December period soon I hope.
In regards to your freezes I've not encountered anything like that so far been working flawlessly so far if there is anything I can test let me know
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have been using the AOD since I got the phone yesterday. Not a single freeze
Galactus said:
I have been using the AOD since I got the phone yesterday. Not a single freeze
Click to expand...
Click to collapse
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.
globalgpj said:
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.
Click to expand...
Click to collapse
Yeah trial and error isn't fun. I'd probably factory reset though and see if it happens with barely any third party apps installed.
globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have the HK model I think and I had the AOD when I first got it, set to motion and nothing has happened to my phone in regards to freezing fingers crossed. I have disabled it for the moment as I noticed a greater battery usage overall, I believe between 9-10% overnight and only 2% when I had it disabled.
Hopefully you find the problem otherwise see if you can get it replaced...
Since not using the always-on feature, I don't have any more freezes. Must be some conflict with the alarms and always-on. Can't see what else could be causing those freeze ups.
My phone surprisingly just froze up yesterday. But at least it's been a long while since not having the always-on feature enabled. With always-on enabled, it seems to have happened every day.
The issue I have most about this, is missing that important call when I haven't realised that the phone is frozen, because sometimes I don't pick up the phone for hours.
I had to do a complete fresh install from scratch and I have no more issues. I believe all my issues came from using HTC's transfer tool when going from u11 to u11+. Importing all the settings features using the Transfer Tool has caused issues. I'll never use this tool again.
All good now.

Categories

Resources