[Q] How to reach decent Asus Support? - Eee Pad Transformer Q&A, Help & Troubleshooting

I've had some light bleed since day one and was willing to just live with it. But lately the thing has been having the sleep of death issue, and starting to creak. So I called Asus to see what my options are. I've called twice and both time have gotten practically clue else reps. Not only did not understand that it is a tablet and not a computer, but had no idea of the sleep issue. Also said he has never even heard of light bleed in general. WTF
I know there has to be some good reps there somewhere, but what do I need to do to reach them? I don't want to deal with these low level morons anymore. Any way to get to the helpful people? I just want a working transformer.

Asus support is absolutley terrible. I got through to a supervisor and they were not much better. I had the supervisor forward me to a "manager" but it just went to VM.
I might be done with Asus for life with the horrible experience I've had with them so far.

I had to call 6 times til I finally got someone who knew something. Some idiot went as far as to say their system was down then I finally got someone the 6th time. Good luck to anyone trying to call.

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[Q] Whats the problem?

I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone. It has plenty of memory space the screen isn't that bad compared to some devices. Although it didn't come with a sd card or earphones which is pretty bootleg to me but i have the phone and its great. So whats up with all these problems?
Mines perfect too but it is the 4th one. It's a shame it takes 3 returns to get a perfect phone.
riceaznboi said:
I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone. It has plenty of memory space the screen isn't that bad compared to some devices. Although it didn't come with a sd card or earphones which is pretty bootleg to me but i have the phone and its great. So whats up with all these problems?
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Well, obviously some people have genuine issues, but more than anything it's new phone syndrome. Everyone is looking over their phones, testing them, playing with them. Realistically, if you stare at anything long enough, you can find a flaw, and when someone points a minor, barely noticeable flaw they discovered on their phone out to someone else, they either see the same flaw and freak out about it too, or imagine it.
MWBehr said:
Well, obviously some people have genuine issues, but more than anything it's new phone syndrome. Everyone is looking over their phones, testing them, playing with them. Realistically, if you stare at anything long enough, you can find a flaw, and when someone points a minor, barely noticeable flaw they discovered on their phone out to someone else, they either see the same flaw and freak out about it too, or imagine it.
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While I do agree with what you stated I know in my case it is not just cosmetics it is a phone that is not functional and erratic. I am to receive a third one hopefully by Thursday. So far the first was unacceptable and the second was absolutely unusable. It is a shame as I really do like a lot of things about this phone.
Well i guess it is pretty normal, but i really just don't understand why you would point out a problem of your new phone that you paid your hard earned money for.
riceaznboi said:
Well i guess it is pretty normal, but i really just don't understand why you would point out a problem of your new phone that you paid your hard earned money for.
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So, if you bought a new car and it had issues you would just keep quiet?
I'm not trying to be an ass or anything, but what you just said makes no sense.
People are pointing out there issues to see if others are having the same problem and possibly find a solution to the problem.
It also helps people who have not yet bought the phone to see what kind of issues it is having to determine if they still want to get it or wait until they are resolved.
8 Hours in after a 100% with at least 3 or so plus hours now with Blue tooth on and sitting at 35% now listening to music still and going to try and kill it before I'm off at 9. Let alone im twittering and using the 4g net to look at some things from twitter.
I'm not saying to keep quiet or anything but i see a ton of problems and yet i have no issues what so ever.
I just exchanged for the 2nd time today, and I am now on my 3rd g2x. The first one had light bleeding, and rebooted over 10 time the first day.
2nd one had the light bleed on a black screen, and a brown stain across the bottom of the screen when on a white background, and 3 dead pixels. The brown stain was very noticable, and anyone I showed the phone said something before I pointed it out. Worst, the gps couldn't lock my location to save its life. One day I kept trying for 40 minutes and the g2x never locked the location, even after factory resets and several reboots. I had to get on WIFI to make it work. Today it would find a location, but it was almost a mile away from me. It continued doing this throughout the day as I went to other locations. So I returned it.
Just opened up my 3rd one. I'm told they just got a new shipment today, and it's out of that shipment. My hopes are high! I turn on the phone, I tell myself this is the one. This one is going to have a display that doesn't bleed. Wouldn't you know i'm greeted to backlight bleed. But this one is worst than the pictures on the forums, and by far worst than the first 2 phones.
I'm beside myself. The phone runs so smooth, and I really want a dual core stock android phone. But between the reboots, the bleeding screen, the dead pixels, the gps that doesn't work, I think it's time to throw in the hat.
I'm trying one more time, but this time i'm going to pay the restock fee, and go to a different store. If this one is bunk, that's it, i'm done. I'm waiting for the next "super phone". I read a lot about the nexus one having major issues when I got it (ordered the day it came out), but I never had any. Maybe this is just a luck of the draw thing, and i'm exceptionally unlucky this time. But it seems a lot of other people on these forums are having the same issues.
Not a single issue for me..perfect coming from a vibrant..
I'm having a problem with the external sd card on my phone. Its locked up, not locked, like password, but locked as in it says its a read only filesystem, and no matter what I do I can't edit the files or the permissions. can some one please give me some ideas on what I can do?
Im ecstatic that I finally made the switch to Tmo last week, just for this phone. Ive been with ATT, and their Android lineup, which imo, Captivate is the only one worth hanging on to.
Ive been watching Tmo for the last 3 years get the G1, N1, Nexus S, and now the G2x. Had enuff, and left ATT last week. Got out of one ETF, but still ended up with $345 ETFs on other 2 lines. And I dont regret it one bit so far. Even went on a Craigslist selling spree of all my ATT Androids except my Cappy (loved that phone).
Sent from my LG-P999 using Tapatalk
No issues here ... on my 4th g2x though.
I agree that some people are just nit picking their phone, but that's ok - they spent a lot of hard-earned cash on this phone and they should get one that acceptable to them.
My first 3 had major issues:
1st one had the brown "stain" across the bottom of the screen and along the entire right side.
2nd one had reception, wifi and data connectivity issues.
3rd one started FC ing every time I touched the Android to set up the phone and if I skipped initial setup so I could connect to wifi. If I did get it set up, then it was just wonky - random reboots, lockups that required a battery pull, a couple of factory resets because I got stuck in the "checking system" bootloop. !Oy vey!
My 4th g2x is acceptable. Minor lcd bleeding, but I only notice it on the splash screen and the boot and power off animations. Can't see it when playing games or watching a movie in a dark room, so I'm ok with it.
As someone said earlier, its a shame it takes so many "attempts" to get an acceptable phone. But, to T-Mo's credit, at least they are doing what they can to make it right. They've been good to me about the exchanges and never really hassled me about any of them.
Mine is fine.
LCD backlight breeding is minimal and it's not enough to bother me, but ogg vorbis tag problem is more important.
Minimal backlight bleeding. Everything else is great.
Mines fine. One reset once... hasn't happened again and its been quite a while... love this phone
Sent from my LG-P999 using XDA App
hardware or software
After all ur exchanges, did u get a feeling that this might be an hardware issue? (I know lcd bleeding is but.. all the other issues). Then i think it is ideal to wait out for an update from t mo or google or some custom dev for fixing all these issues right? I know when u have an option to switch , we go for it but just chkng if it is becaus of hardware that we are bound to do that...
riceaznboi said:
I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone.
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I completely agree I love this phone
riceaznboi said:
the screen isn't that bad compared to some devices.
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I personally think that the screen is great, my girlfriend has the Samsung Droid Charge and although its a bit sharper I think the display on the G2x is nicer than that AMOLED on the Samsung Droid Charge.

Has anyone ditched this turdburglar phone and gone back to a Fascinate?

I love the Droid Charge's hardware, I really do. Those first-gen Galaxy S PenTile AMOLED displays drove me nuts, LTE is the effing truth, and thankfully, the Wolfson DAC is just as killer as it was last time around -- I came from a Vibrant on T-Mobile.
As you can probably imagine, I'm loathe to give up LTE. And I've got incredible respect for the work that imnuts, imoseyon, the GummyCharged bros, and all the other developers here and at RW are putting into this phone to make it usable -- seriously, you guys are awesome. But the day-to-day with this phone is just wearing on me hard, and I really miss the serene world of stable CyanogenMod. These days, my battery will randomly choose days to die before I'm even home from work, the GPS chip doesn't seem any better than the Vibrant's was, the phone is noticeably less responsive than a CM7 device with similar internals, I still occaisionally get launcher redraws, and though it's improved considerably with EP3HA I still sometimes get data dropouts.
I know it's the same **** you guys all complain about, I guess I just wonder if anyone else has literally gotten so frustrated with it that they gave up the sweet nectar of LTE to get the hell away from this disaster of a software implementation. I joined the Galaxy S party late in the Vibrant's lifespan so I had a really positive experience thanks to all the great development people had done for it. I didn't really get the full flavor of "Samsung Disease" until this phone, and for chrissake, I can see why people were running the hate parade.
Has anyone else here gone back (or thought about going back) to an Ev-DO phone just for a better software experience? We can pretty much guarantee that the resale value of this phone is going to completely tank after the G-Nexus launches so I'm thinking it makes sense to get some cash out of it now. I literally won a clean ESN Fascinate auction on eBay last night for $81, so I'm psyched about that.
Incidentally I'll probably just buy another Charge for 81 dollars at this time next year after it's rocking official CM7. Then again, maybe the Galaxy Nexus will be cheap by then.
Thoughts?
Here's my thought: The grass is always greener. This is the Groundhog Day of phone forums.
If you want to go back to a 3G phone, how about you set your Charge to 3G only? That way it behaves the same as a Fascinate.
Cm7 is far from stable my friend. Try getting a nightly that doesn't play well with your kernal. Once you've bricked from this you will understand. In a year this will all be different. Phones are being released to developers first now to tweak them for the hard release. Think of it this way... The linux command for superuser, or "su" does not hurt the machine, but opens up commands to fine tune to the user's preferences. If we are given the base framework to recover to, there is no harm in supercharging the system, just so long as we can "reset" it in case of a system failure or resource exhaustion. Just wait until google buys MORE into samsung's development.
Speed rules...
fortesquieu said:
If you want to go back to a 3G phone, how about you set your Charge to 3G only? That way it behaves the same as a Fascinate.
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No kidding.. my thoughts exactly. This phone is without a doubt superior to the fascinate... then again, to each his own.
Sent from my SCH-I510 using Tapatalk
As much as I love my rock solid stable fascinate tsm poolparty 1.5 with glitch v13 rc, Im moving on to the charge bought off funzy32. Why? because I got it for $185. I dont plan on having issues with the charge, because ive never had problems with any android device in three years which seems un-realistic, but Im sticking with my good luck reasoning. The charge in terms of development is still in its infancy. Hell, my first verizon device was an htc incredible and over a year later it is still being improved. I have absolute faith that the charge will be continually developed on. The fact is that it is not a low end device or a middle of the road device either. As many problems as the failure device known as the fascinate has. It currently has an Ics sdk port that from my understanding is pretty insane in its infancy. If the fascinate can make it, the charge will be doing the same.
I'd go back in a second! Sadly I had to send in my fassy to get this garbage.
I was thinking the same thing a couple days ago. I miss my fassy a lot, but it had its issues like calls never coming in or texts not going out. 4g is unbelievably fast...didn't expect it to be this fast, it trumps home internet like many have said.
The fassy was the better phone overall though no doubt. I regret getting the charge as a replacement. I don't have any issues with it but it just doesn't feel right.
You guys are quite the whiney lot.
OP, why don't you post what setup you were running so that maybe we could help diagnose your issues.
Obviously battery life on the Fascinate is going to be much better than on the Charge, with its larger screen and battery sucking LTE.
I've found the battery life to be tolerable on the Charge as long as I'm not doing anything ridiculous like streaming audio/video for long periods of time. I live outside of LTE service location so I have my phone set to CDMA only. As of right now, after a typical day of use (probably 30 texts, 30 minutes of Pandora streaming, 20 minutes of phone calls, and probably 3 solid hours of screen-on time while browsing) my battery has 40% charge after 7 hours and 20 minutes unplugged.
If your conscious about how you are using the battery it is pretty manageable. Turn off LTE when you don't need it. Turn off mobile data when you aren't using it. Switch onto a wifi signal when one is available. Turn off GPS when you're not using it. This is pretty common sense stuff.
As far as screen redraws, use V6 Supercharger. I used to be annoyed to no end because of redraws. Since loading the script, I've had maybe 4 redraws in about a month. I don't even notice it anymore.
Also, if you miss TSM, the latest GummyCharged has it. Just have to go over to Rootzwiki to get it, they don't care for xda anymore.
nowens0520 said:
You guys are quite the whiney lot.
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This. I'm tired of people bashing this phone. Sure, it has some issues, but if you're that fed up with is just get rid of the phone. No sense in continuously *****ing about it.
Sent from my Droid Charge running Infinity Beta
kvswim said:
This. I'm tired of people bashing this phone. Sure, it has some issues, but if you're that fed up with is just get rid of the phone. No sense in continuously *****ing about it.
Sent from my Droid Charge running Infinity Beta
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Agreed. I really don't even understand the gripes. I guess its just me, but I believe this is hands down the best smartphone I've ever owned. Sure, I miss CM7 a bit which I too had on my fassy, but as I've heard mentioned before, what can the fassy do that the Charge cannot? Unless I'm being an absolute phone hog, I can easily go 12 hours a day without turning ANYTHING off. I don't get screen redraws, static phone calls, data drop offs, or any of the other complaints. I occasionally have some minor Rom nuances but you get that with just about any Rom and Android phone. I'm seriously loving my Droid Charge experience! I don't get the whining or the constant threads on this topic. If you don't like it, you don't need our approval to move on. Just get rid of the phone and move on already!
Sent from my SCH-I510 using Tapatalk
I thought I was pretty clear in my OP, but maybe not. I miss CyanogenMod. That is the main thing that I miss. The Charge doesn't have it. I guess I also miss having a small device, but that's not a fair complaint right now -- LTE radios are chunky, and I recognize that.
The battery life has been a really big sore spot for me, too. I've tried setting the phone to CDMA/Ev-DO only (completely ignoring the ridiculousness of carrying a larger, more expensive device and toggling off its best feature) to get a feel for what I'd be getting into speedwise if I switched to a Fascinate. I rarely use GPS, and leave it turned off.
It doesn't seem to have any effect on the battery; on Wednesday I ran it CDMA-only and barely used the device at all outside of an hour or so of PowerAmp playback and a handful of Google searches and GV messages. I took it off the charger with 100% juice at 7:15 AM, and it was dead by 6:30 PM. The maddening part is that it's crazy inconsistent: there are days where it makes it through the whole day with 30% or so left,even though I've had LTE turned on all day and have been using the phone fairly extensively. I definitely don't think it's a hardware problem -- Engadget swears they got two days in their review of this thing. The best guess I've been able to piece together is that the battery loss has something to do with with the phone's poor tower handoffs, because I've noticed a pattern of having a dead Charge on days where I move from place to place a lot. Days where my only destinations are home and work don't seem to exhibit the issue as much.
I suppose I'm past the point of being interested in solving it, and the device's limited community uptake (relative to something like the Nexus phones, or several of the more popular HTCs) doesn't help. That's the hugely exciting thing about the Galaxy Nexus -- we at least know it'll be crazy popular here, at Rootzwiki, and everywhere else. I just hope it's got a decent DAC and headphone amp, because otherwise the Fascinate and the Charge are still going to be my future.
Someone asked me to post my setup, so I guess I'll repeat myself. I'm running EP3HA debloated. I've tried it with the stock kernel and with imoseyon's kernel -- didn't notice major differences either way. Compared to its predecessors, EP3HA has been an incredible improvement -- I ran the gamut and tried everything before, but I probably spent the most time with assorted builds of GummyCharged FE. I switched to EP3HA once I saw that imoseyon got Voodoo Sound working on his kernel, and I definitely believe that's currently the best way to use the Charge. I get fewer launcher redraws, and data drops less -- but make no mistake, there are still redraws and drops. I do firmly believe that this phone is headed toward greatness; in a year or so it's going to be a really amazing choice if it keeps improving at this rate. So, I'm coming back in a year. I've just grown weary of living with a problematic phone when Android itself has been done so much more gracefully on other devices -- how can any Charge owner deny that? Even if you love the device's hardware (as I do), have somehow had no issues (lol), and intend to keep it... the ability to run AOSP ROMs and to consistently get through the day on a single charge are irrefutably pretty big advantages.
One of my pals got a Droid Charge the same day as me, and has been experiencing all these same issues. In fact, our decisions to switch -- me to the Fascinate and him to the DInc -- were born out of frequent griping to each other about how poor the day-to-day with the Charge has been. Of course we hate losing LTE, it's obnoxious. The biggest reason we're paying Verizon's hilariously awful prices was to get access to LTE 700, and hopefully we'll get to come back to it soon. It's kind of a bummer because this has been his first Android device (he came from an iPhone 3GS). I told him the day we got our phones that I really wished Verizon had a solid LTE device with mature CyanogenMod support, because Samsung puts out a really embarassing version of Android and it's a super ****ty first impression to show him of the platform I've grown to love. "But," we said, "having LTE should make up for it."
It almost does. Almost.
kvswim said:
This. I'm tired of people bashing this phone. Sure, it has some issues, but if you're that fed up with is just get rid of the phone. No sense in continuously *****ing about it.
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Do you work for Samsung? Why on earth could you possibly be bothered by people objectively stating their complaints about a half-baked product? I signed a two-year contract for an overpriced unfinished smartphone too, dude. I'm in the same boat as you.
fortesquieu said:
If you want to go back to a 3G phone, how about you set your Charge to 3G only? That way it behaves the same as a Fascinate.
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Look how bad your post is. This is a bad, bad post.
kalibar said:
I thought I was pretty clear in my OP, but maybe not. I miss CyanogenMod. That is the main thing that I miss. The Charge doesn't have it. I guess I also miss having a small device, but that's not a fair complaint right now -- LTE radios are chunky, and I recognize that.
The battery life has been a really big sore spot for me, too. I've tried setting the phone to CDMA/Ev-DO only (completely ignoring the ridiculousness of carrying a larger, more expensive device and toggling off its best feature) to get a feel for what I'd be getting into speedwise if I switched to a Fascinate. I rarely use GPS, and leave it turned off.
It doesn't seem to have any effect on the battery; on Wednesday I ran it CDMA-only and barely used the device at all outside of an hour or so of PowerAmp playback and a handful of Google searches and GV messages. I took it off the charger with 100% juice at 7:15 AM, and it was dead by 6:30 PM. The maddening part is that it's crazy inconsistent: there are days where it makes it through the whole day with 30% or so left,even though I've had LTE turned on all day and have been using the phone fairly extensively. I definitely don't think it's a hardware problem -- Engadget swears they got two days in their review of this thing. The best guess I've been able to piece together is that the battery loss has something to do with with the phone's poor tower handoffs, because I've noticed a pattern of having a dead Charge on days where I move from place to place a lot. Days where my only destinations are home and work don't seem to exhibit the issue as much.
I suppose I'm past the point of being interested in solving it, and the device's limited community uptake (relative to something like the Nexus phones, or several of the more popular HTCs) doesn't help. That's the hugely exciting thing about the Galaxy Nexus -- we at least know it'll be crazy popular here, at Rootzwiki, and everywhere else. I just hope it's got a decent DAC and headphone amp, because otherwise the Fascinate and the Charge are still going to be my future.
Someone asked me to post my setup, so I guess I'll repeat myself. I'm running EP3HA debloated. I've tried it with the stock kernel and with imoseyon's kernel -- didn't notice major differences either way. Compared to its predecessors, EP3HA has been an incredible improvement -- I ran the gamut and tried everything before, but I probably spent the most time with assorted builds of GummyCharged FE. I switched to EP3HA once I saw that imoseyon got Voodoo Sound working on his kernel, and I definitely believe that's currently the best way to use the Charge. I get fewer launcher redraws, and data drops less -- but make no mistake, there are still redraws and drops. I do firmly believe that this phone is headed toward greatness; in a year or so it's going to be a really amazing choice if it keeps improving at this rate. So, I'm coming back in a year. I've just grown weary of living with a problematic phone when Android itself has been done so much more gracefully on other devices -- how can any Charge owner deny that? Even if you love the device's hardware (as I do), have somehow had no issues (lol), and intend to keep it... the ability to run AOSP ROMs and to consistently get through the day on a single charge are irrefutably pretty big advantages.
One of my pals got a Droid Charge the same day as me, and has been experiencing all these same issues. In fact, our decisions to switch -- me to the Fascinate and him to the DInc -- were born out of frequent griping to each other about how poor the day-to-day with the Charge has been. Of course we hate losing LTE, it's obnoxious. The biggest reason we're paying Verizon's hilariously awful prices was to get access to LTE 700, and hopefully we'll get to come back to it soon. It's kind of a bummer because this has been his first Android device (he came from an iPhone 3GS). I told him the day we got our phones that I really wished Verizon had a solid LTE device with mature CyanogenMod support, because Samsung puts out a really embarassing version of Android and it's a super ****ty first impression to show him of the platform I've grown to love. "But," we said, "having LTE should make up for it."
It almost does. Almost.
Do you work for Samsung? Why on earth could you possibly be bothered by people objectively stating their complaints about a half-baked product? I signed a two-year contract for an overpriced unfinished smartphone too, dude. I'm in the same boat as you.
Look how bad your post is. This is a bad, bad post.
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... and people wonder why the Gummy team left XDA.
If you wanted a phone that ran CM7, why'd you buy a phone that didn't have it? You should be well aware of how development works, there are no guarantees. I just think it's hilarious that you're going to pay your own hard earned money to downgrade your phone just because your particular favorite toy isn't on there.
I mean sucks that you're having some relatively minor problems with your Charge, but the Fascinate was no angel either. Have fun with your dropped / missed calls, front buttons that push themselves and total garbage GPS lock times.
To be honest, it sounds like you know the game here, so I assume you did your homework before your bought it, so really, you have no one but yourself to blame.
Fivecent said:
... and people wonder why the Gummy team left XDA.
If you wanted a phone that ran CM7, why'd you buy a phone that didn't have it? You should be well aware of how development works, there are no guarantees. I just think it's hilarious that you're going to pay your own hard earned money to downgrade your phone just because your particular favorite toy isn't on there.
I mean sucks that you're having some relatively minor problems with your Charge, but the Fascinate was no angel either. Have fun with your dropped / missed calls, front buttons that push themselves and total garbage GPS lock times.
To be honest, it sounds like you know the game here, so I assume you did your homework before your bought it, so really, you have no one but yourself to blame.
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Since when was usability a toy? Maybe it's his fault for buying a phone that doesn't have CM7, but it's not his fault the phone's stock firmware is garbage. Why are you all apologists for this device? Is it because you bought it? Do you guys go around, telling people how your phone is the best phone no matter what, all because you paid money for it and to do otherwise would make you feel stupid?
Just be honest. The phone kinda sucks. It'd be one thing if the battery life was just bad, but the fact that it varies from day to day is like having a car that gets 25mpg on some days and 12mpg on others. It's one thing to tolerate mediocrity, but to defend it is absolutely despicable. You all should be ashamed.
Multiple times, across multiple firmwares (humble, gummy, fe and gbe, infinity beta w/ ep3ha) I've had the phone lag at inappropriate times that resulted in committing an action that I absolutely did not want.
For example, and I think this was on Gummy 2.0 GBE (laughably bad compared to even the release candidates that came before it), one time I pressed the power button to wake the phone, and it didn't wake (I have a case that makes it so you have to push a little harder), so I pressed it again and it did. I then slid to unlock, but instead of that happening, the phone shut off. It was so laggy that it actually did detect the first power button press, and the second one I held slightly too long (which brings up the reboot/poweroff/silent/etc dialog) and when I thought I was sliding to unlock, the phone registered it as pressing the power off option on the popup dialog that hadn't yet appeared when I was trying to unlock the phone. Phone powers off. I tried to unlock my phone and instead got a powered off device.
That's ****ing unacceptable. It's 2011, we should have devices that are responsive and stable. But instead, we get a holocaust. This isn't my fault. This isn't kalibar's fault. It's Samsung's fault. We thought we could count on them to make something with perhaps not the best experience, but a passable one at least. And we weren't just a little wrong, we were really wrong.
If you honestly believe this phone is good, you've never used an iPhone. I'm not trying to start an Android vs iOS argument, but when it comes to having a phone with reliable battery life and a consistently responsive user experience, the iPhone never fails. And although I've heard the 4S has ****ty battery life at the moment, there is no doubt in my mind that it will actually get fixed because Apple actually gives a ****. In a year when you can run AOSP ROMs on this phone, I would bet money that the official offering from Samsung remains an abortion.
Anyone who claims to have no issues with this phone is either a liar, or a good majority of Droid Charges are lemons. Either does not bode well.
And stop called the Fascinate, "Fassy." It immediately reveals that you're a neckbeard virgin.
p.s. The Gummy team left XDA not because people complain about the shortcomings of devices but because people do things like irrationally defend utter crap and spout cringe-inducingly stupid nonsense.
@jhonas, The phone is fairly new and the bugs will be worked out, I have complete faith in our developers.
Someone is an internet tough guy...
The Gummy Team left XDA from people like you just constantly whining about EVERYTHING. I don't have any problems with this phone beyond the battery life. That's it.
It's not like some of us defend our phones just for the hell of it...it's because we know this can be potentially a great phone. Things can take time. Look at how the FASSY (you mad?) was at the very beginning - everyone hated it. Now that it's a mature phone, it can be appreciated. Development for this device is in its infancy-unfortunately some people can't or won't see that and insist on bashing it.
Sent from my Droid Charge running Infinity Beta
Jhonas said:
Since when was usability a toy? Maybe it's his fault for buying a phone that doesn't have CM7, but it's not his fault the phone's stock firmware is garbage. Why are you all apologists for this device? Is it because you bought it? Do you guys go around, telling people how your phone is the best phone no matter what, all because you paid money for it and to do otherwise would make you feel stupid?
Just be honest. The phone kinda sucks. It'd be one thing if the battery life was just bad, but the fact that it varies from day to day is like having a car that gets 25mpg on some days and 12mpg on others. It's one thing to tolerate mediocrity, but to defend it is absolutely despicable. You all should be ashamed.
Multiple times, across multiple firmwares (humble, gummy, fe and gbe, infinity beta w/ ep3ha) I've had the phone lag at inappropriate times that resulted in committing an action that I absolutely did not want.
For example, and I think this was on Gummy 2.0 GBE (laughably bad compared to even the release candidates that came before it), one time I pressed the power button to wake the phone, and it didn't wake (I have a case that makes it so you have to push a little harder), so I pressed it again and it did. I then slid to unlock, but instead of that happening, the phone shut off. It was so laggy that it actually did detect the first power button press, and the second one I held slightly too long (which brings up the reboot/poweroff/silent/etc dialog) and when I thought I was sliding to unlock, the phone registered it as pressing the power off option on the popup dialog that hadn't yet appeared when I was trying to unlock the phone. Phone powers off. I tried to unlock my phone and instead got a powered off device.
That's ****ing unacceptable. It's 2011, we should have devices that are responsive and stable. But instead, we get a holocaust. This isn't my fault. This isn't kalibar's fault. It's Samsung's fault. We thought we could count on them to make something with perhaps not the best experience, but a passable one at least. And we weren't just a little wrong, we were really wrong.
If you honestly believe this phone is good, you've never used an iPhone. I'm not trying to start an Android vs iOS argument, but when it comes to having a phone with reliable battery life and a consistently responsive user experience, the iPhone never fails. And although I've heard the 4S has ****ty battery life at the moment, there is no doubt in my mind that it will actually get fixed because Apple actually gives a ****. In a year when you can run AOSP ROMs on this phone, I would bet money that the official offering from Samsung remains an abortion.
Anyone who claims to have no issues with this phone is either a liar, or a good majority of Droid Charges are lemons. Either does not bode well.
And stop called the Fascinate, "Fassy." It immediately reveals that you're a neckbeard virgin.
p.s. The Gummy team left XDA not because people complain about the shortcomings of devices but because people do things like irrationally defend utter crap and spout cringe-inducingly stupid nonsense.
Click to expand...
Click to collapse
First off, there are plenty of decaffeinated brands on the market that taste just as good as the real thing, think about it.
I don't believe fivecent was referring to usability as a toy. He was referring to CM7 as a toy. It didn't come pre-installed on the phone - it's an extra or a "toy." It is well known Samsung is notorious for great hardware and crappy software. If you and kalibar have been around on Android at all, you should have already known this. And if you didn't do enough research to find this out, shame on both of you. Albert Einstein said insanity is doing the same thing over and over again and expecting different results. In this case expecting Samsung to suddenly put out a phone with great software given their track record, I would call naive.
Apple isn't better at fixing things because they care more, it's because they only have on phone to work on. All other phone manufacturers prefer to offer customers options and choices. Apple tells it's sheeple (customers) this is what we make, you will buy it and like it.
The Charge was only the third LTE phone on Verizon. Like davwaman said, there are still bugs and they will be worked out. Verizon and all phone manufacturers are encountering occasional problems related to 4G LTE. No 4G LTE phone has a functional CM7 because of the 4G radios/RIL.
And TeamGummy and several other developers didn't leave XDA for either your reason or the other reason stated. It's not my place to say why they left. You can ask them yourself, which you obviously haven't done based on your post.
And finally, you've been a member here since 2007 and this rant is your first post? Really? Not one productive or helpful post before now?
Jhonas said:
Since when was usability a toy? Maybe it's his fault for buying a phone that doesn't have CM7, but it's not his fault the phone's stock firmware is garbage. Why are you all apologists for this device? Is it because you bought it? Do you guys go around, telling people how your phone is the best phone no matter what, all because you paid money for it and to do otherwise would make you feel stupid?
Just be honest. The phone kinda sucks. It'd be one thing if the battery life was just bad, but the fact that it varies from day to day is like having a car that gets 25mpg on some days and 12mpg on others. It's one thing to tolerate mediocrity, but to defend it is absolutely despicable. You all should be ashamed.
Multiple times, across multiple firmwares (humble, gummy, fe and gbe, infinity beta w/ ep3ha) I've had the phone lag at inappropriate times that resulted in committing an action that I absolutely did not want.
For example, and I think this was on Gummy 2.0 GBE (laughably bad compared to even the release candidates that came before it), one time I pressed the power button to wake the phone, and it didn't wake (I have a case that makes it so you have to push a little harder), so I pressed it again and it did. I then slid to unlock, but instead of that happening, the phone shut off. It was so laggy that it actually did detect the first power button press, and the second one I held slightly too long (which brings up the reboot/poweroff/silent/etc dialog) and when I thought I was sliding to unlock, the phone registered it as pressing the power off option on the popup dialog that hadn't yet appeared when I was trying to unlock the phone. Phone powers off. I tried to unlock my phone and instead got a powered off device.
That's ****ing unacceptable. It's 2011, we should have devices that are responsive and stable. But instead, we get a holocaust. This isn't my fault. This isn't kalibar's fault. It's Samsung's fault. We thought we could count on them to make something with perhaps not the best experience, but a passable one at least. And we weren't just a little wrong, we were really wrong.
If you honestly believe this phone is good, you've never used an iPhone. I'm not trying to start an Android vs iOS argument, but when it comes to having a phone with reliable battery life and a consistently responsive user experience, the iPhone never fails. And although I've heard the 4S has ****ty battery life at the moment, there is no doubt in my mind that it will actually get fixed because Apple actually gives a ****. In a year when you can run AOSP ROMs on this phone, I would bet money that the official offering from Samsung remains an abortion.
Anyone who claims to have no issues with this phone is either a liar, or a good majority of Droid Charges are lemons. Either does not bode well.
And stop called the Fascinate, "Fassy." It immediately reveals that you're a neckbeard virgin.
p.s. The Gummy team left XDA not because people complain about the shortcomings of devices but because people do things like irrationally defend utter crap and spout cringe-inducingly stupid nonsense.
Click to expand...
Click to collapse
so much BUTTHURT lol
no but seriously I loved my FASSY and I love my Charge, sure they both have issues but are incredible phones none the less.. there are always problems and always will be as no phone is perfect, and this constant whining about how bad it is isn't helping anyone unless its an actual constructive question about how to fix something or why something's happening
Lufc or Scotsman where you at buddies, lock this thread up
blazing through on my 4G Droid Charge
Jhonas said:
If you honestly believe this phone is good, you've never used an iPhone. I'm not trying to start an Android vs iOS argument, but when it comes to having a phone with reliable battery life and a consistently responsive user experience, the iPhone never fails. And although I've heard the 4S has ****ty battery life at the moment, there is no doubt in my mind that it will actually get fixed because Apple actually gives a ****. In a year when you can run AOSP ROMs on this phone, I would bet money that the official offering from Samsung remains an abortion.
Click to expand...
Click to collapse
Chopping the rest because this is all I'm going to respond to. I came to this phone from an iPhone. You couldn't pay me to go back.
That is all.
I don't understand how this thread is still going on. We have a parade of "blame the OP" for daring to purchase the flagship Samsung Verizon phone and expecting it to actually work, then people pretending like a battery that goes 12 hours, barely, if you micro it, is perfectly acceptable, then we have people blaming other posters for not making enough nice posts before a rant?
Seriously, what the hell? The phone seems pretty crappy from all the reviews and I don't think that the OP was asking for people to leap in and white-knight it, I'm pretty sure he wanted opinions on things he would miss or whatever if he downgraded to a Fascinate.
(Honestly, "Fassy"? Makes you sound like you're 5.)

Wavy/Rollling Lines

I've noticed, particularly on lower brightness (which I do often for battery life reasons) I get a wavy/rolling line that is very visible (see YouTube link below).
Anyone else seeing this or could it be a bad display? Unfortunately, it's very noticeable to me. I came from a Vibrant so I don't think its sensitivity to pentile.
https://www.youtube.com/watch?v=X7HrFRcVNVA&feature=youtube_gdata_player
Sent from my HTC One S using Tapatalk 2.
I think I have a better way to describe this. It seems like a refresh rate issue.
Sent from my HTC One S using Tapatalk 2.
I get this on my Vibrant occasionally, more often if I'm using a non-OEM battery (obviously not your problem), but I'm convinced it's the digitizer dying. Turn it in now for a replacement before you get stuck with a refurb later.
Swyped, not typed, from my Digital Brick
Thanks for the info. Was thinking I was just nuts after no one had replied for a while. Definitely noticeable enough it hurts my eyes after a while. I'll get it replaced tomorrow or Saturday and hopefully that resolves my issue. Otherwise, loving it!
Sent from my HTC One S using Tapatalk 2.
An update in case anyone ends up at this thread because they are having similar issues. It appears this was just a bad display on the phone as I got a replacement and thus far I haven't seen any display issues at all.
had someone exchange their phone with me today for the exact same issue.
unless that was you....ha.
I think that was me.
I came in around 4pm and you were talking to me about yours being a dev phone.
My S have the same problem
DigitalMonk said:
I think that was me.
I came in around 4pm and you were talking to me about yours being a dev phone.
Click to expand...
Click to collapse
I have the same issue with my phone, just unboxed it. I don't have a T-Mobile store in my town, just a stand at the mall, how do I get them to look at this long enough to notice it?
Well, suhailtheboss may be able to answer this better then I since he works at the T-Mobile store I bought mine from...
But, mine was most obvious on greys so I just brought up the grey battery usage graph full screen and they could all see what I was talking about as it was very obvious.
No issues getting it swapped out at all after showing them that and the replacement one has not yet displayed any issues like this.
J_Bot said:
I have the same issue with my phone, just unboxed it. I don't have a T-Mobile store in my town, just a stand at the mall, how do I get them to look at this long enough to notice it?
Click to expand...
Click to collapse
Your best bet is to be able to replicate the issue quickly for the rep, then they should have no issue exchanging it for you.
When I go to work on Thursday I will put a post on our internal site that states this issue, so that it's documented in our system for other all employees to be able to see. As of today this issue was not in the database.
DigitalMonk came in, was very articulate about the problem, and could easily replicate the issue. If he came in and vaguely described the issue without being able to replicate it, most likely we would have not exchanged the phone for him.
(Unfortunately most people who try to exchange phones do so because of user error, assuming that it's the phones fault and not their own. Because of this it is sometimes more difficult to filter the legit exchanges from the unnecessary ones)
Good Luck!
suhailtheboss said:
Your best bet is to be able to replicate the issue quickly for the rep, then they should have no issue exchanging it for you.
When I go to work on Thursday I will put a post on our internal site that states this issue, so that it's documented in our system for other all employees to be able to see. As of today this issue was not in the database.
DigitalMonk came in, was very articulate about the problem, and could easily replicate the issue. If he came in and vaguely described the issue without being able to replicate it, most likely we would have not exchanged the phone for him.
(Unfortunately most people who try to exchange phones do so because of user error, assuming that it's the phones fault and not their own. Because of this it is sometimes more difficult to filter the legit exchanges from the unnecessary ones)
Good Luck!
Click to expand...
Click to collapse
Thanks, I appreciate that. I "tested" my screen on my non-techy roommate and they can see the flicker also...so we will see.
Sounds exactly like what I encountered with my phone. It was obvious to a couple of non-techy co-workers. Zero problems so far with the replacement.
Sent from my HTC One S
suhailtheboss said:
Your best bet is to be able to replicate the issue quickly for the rep, then they should have no issue exchanging it for you.
When I go to work on Thursday I will put a post on our internal site that states this issue, so that it's documented in our system for other all employees to be able to see. As of today this issue was not in the database.
DigitalMonk came in, was very articulate about the problem, and could easily replicate the issue. If he came in and vaguely described the issue without being able to replicate it, most likely we would have not exchanged the phone for him.
(Unfortunately most people who try to exchange phones do so because of user error, assuming that it's the phones fault and not their own. Because of this it is sometimes more difficult to filter the legit exchanges from the unnecessary ones)
Good Luck!
Click to expand...
Click to collapse
Be on the look out... After unlocking / flashing / rooting (not exactly sure when, in the middle of this process, I noticed this), my phone began a flickering in a very different manner.
The entire screen would flicker into a variably brief, yellow tint. First noticed it when using the notification bar.
I hoped it was soft, and not hard, issue -- so I immediately rebooted after seeing it a handful of times in near rapid succession, and haven't seen it since. I'm curious to hear whether this has happened to anyone else, and if so, whether their phone has been modified in any way.
majalo said:
Be on the look out... After unlocking / flashing / rooting (not exactly sure when, in the middle of this process, I noticed this), my phone began a flickering in a very different manner.
The entire screen would flicker into a variably brief, yellow tint. First noticed it when using the notification bar.
I hoped it was soft, and not hard, issue -- so I immediately rebooted after seeing it a handful of times in near rapid succession, and haven't seen it since. I'm curious to hear whether this has happened to anyone else, and if so, whether their phone has been modified in any way.
Click to expand...
Click to collapse
Mine is not modified. I am sending back mine today to get it fixed/exchanged.
Just returned one for the blinking, now i am seeing this error! My local tmobile is going to hate me by the time im done. LOL
My first One S with wavy/rolling lines as described in first post was approved as DOA.
I have now a new One S and it don't have the same problem

More Transfomer Touch Screen issues...

Just got my new TF700. Major, major touchscreen issues. But these are weird... At first it looked very much like hardware fault but the more I try and use it the more I think its software.
First off, the left hand side not as good as the right hand side. Its first turn on was not usable and its been getting little better as the hours go by. 2 days in now. Done the normal re format, drain battery and also got it warmed right up with a good turn off also. ( Elec Blanket worked great for this controlled warmup ) Nothing has made a direct impact as some others have claimed on the whole Transformer range.
Ive had to take a video of what's happening. I've turned the developer options on to indicate when the digitizer detects the touch and also the indicator when the system responses to this touch. There is clearly a delay in when the system reacts to my touch. But sadly not as clean cut as this as sometimes the digilazer doesn't even sense my touch. Notice the left hand side not as good but still does work sometimes.
http://youtu.be/aslnYafGLf0
To me there is clearly a software issue with this delay. The system response times vary's heaps especially with 10 point touches. But at other moments its not detecting my finger at all... Ive read a lot of TF101 firmware upgades have created touches not to get detected also. Still software going on here ?
My issues with Asus and repair .... I brought this from USA and brought it to New Zealand over night. Big risk yes but it does have the Asus international warranty. 2 days after the invoice date NZ has to say it can be a repair only. I understand NZ doesnt have this yet but this is a huge kick for me as the turn around time is 5 to 8 weeks to repair my 2 day old product. They will import a new screen in but not DOA on receipt date. That hurts Asus but what if its your firmware ? Could it be fixed by the firmware first ? Its nice having a RMA number already as the NZ guys are great but I dont want to be their first TF700 to pull apart as it will never be the same.
I dont feel I can root it to test it some more as they might run away from warranty. Im stuck.... My first Asus product not been a motherboard and not happy with the evidence in front of me guys, please help me out.
Holy crap, that is ridiculous! Dunno what it might be, but I would try PM-ing that vid link to one of the Asus guys on XDA.
Kezzainc said:
Just got my new TF700. Major, major touchscreen issues. But these are weird... At first it looked very much like hardware fault but the more I try and use it the more I think its software.
First off, the left hand side not as good as the right hand side. Its first turn on was not usable and its been getting little better as the hours go by. 2 days in now. Done the normal re format, drain battery and also got it warmed right up with a good turn off also. ( Elec Blanket worked great for this controlled warmup ) Nothing has made a direct impact as some others have claimed on the whole Transformer range.
Ive had to take a video of what's happening. I've turned the developer options on to indicate when the digitizer detects the touch and also the indicator when the system responses to this touch. There is clearly a delay in when the system reacts to my touch. But sadly not as clean cut as this as sometimes the digilazer doesn't even sense my touch. Notice the left hand side not as good but still does work sometimes.
http://youtu.be/aslnYafGLf0
To me there is clearly a software issue with this delay. The system response times vary's heaps especially with 10 point touches. But at other moments its not detecting my finger at all... Ive read a lot of TF101 firmware upgades have created touches not to get detected also. Still software going on here ?
My issues with Asus and repair .... I brought this from USA and brought it to New Zealand over night. Big risk yes but it does have the Asus international warranty. 2 days after the invoice date NZ has to say it can be a repair only. I understand NZ doesnt have this yet but this is a huge kick for me as the turn around time is 5 to 8 weeks to repair my 2 day old product. They will import a new screen in but not DOA on receipt date. That hurts Asus but what if its your firmware ? Could it be fixed by the firmware first ? Its nice having a RMA number already as the NZ guys are great but I dont want to be their first TF700 to pull apart as it will never be the same.
I dont feel I can root it to test it some more as they might run away from warranty. Im stuck.... My first Asus product not been a motherboard and not happy with the evidence in front of me guys, please help me out.
Click to expand...
Click to collapse
The touch indicator has always been laggy. In actual usage, touches register pretty well.
Sent from my FHD porn machine.
jdeoxys said:
The touch indicator has always been laggy. In actual usage, touches register pretty well.
Sent from my FHD porn machine.
Click to expand...
Click to collapse
At times its not laggy at all on this tablet. Cheers,
Kezzainc said:
At times its not laggy at all on this tablet. Cheers,
Click to expand...
Click to collapse
What? I thought it was always laggy. (By touch indicator I mean the line drawing thing you enable in dev settings)
This sounds as nothing a good custom ROM shouldn't be able to fix. (Unlocked bootloader has been released today! )
My HTC One X 4.1.1 never has any lag at all. Asus TF300 has a little but not inconsistent like this. The very edge of the screen is the hardest to even work and pushing to maximise finger area helps. But its the not even seeing touches and a long swipes does not work as it cant stay locked on.... Pinch to zoom very crazy because of this.
But its looking like I am the only one which is saying hardware ?
**** Update : Wow this is a huge epic fail from Asus. My patience is fully coming to an end. Asus have not done a single thing for me on this fault that makes it unusable.
I have a software issue. Its very clear it is now. Lastnight I did another hardreset to try and get this .26 update. For the first time ever it worked, 100% worked on its first boot up. I had a really really happy half hour with it and man it felt good knowing I didnt buy the most expecince tablet dud on the market. But, I did a standby power once and Boom, back to its crap unusable old ways.
So 100% working after reset then one power down resets it to its old ways. When it did work for that 30mins its was 100% working.
Gary and Tien from Asus. These guys have both repied to me. They are not the big Asus people at all, they are just USA Asus. They havnt even done anything for me at all. A huge let down as they make themselves sound like they can help. My unit is a USA unit. They have not asked me to do any tests, offer me a test firmware or even a better video. Or ask what hardware versions I have, simple nothing and taking the piss of what they are offering to this advance community here. Not even an email saying the new update is coming out that may help.
The really bad part about this is its quite clear that the .26 update talks about upgrading the touch FW. Tien emailed me this morning saying they cant even give me a copy of this public released FW for me to fix my problems.
EPIC EPIC FAIL FROM ASUS.
What should I do everyone as im starting to think about getting on a hill a shouting this out to more than just this forum.
( first 'bad' forum post in my life like this )
Kezzainc said:
**** Update : Wow this is a huge epic fail from Asus. My patience is fully coming to an end. Asus have not done a single thing for me on this fault that makes it unusable.
I have a software issue. Its very clear it is now. Lastnight I did another hardreset to try and get this .26 update. For the first time ever it worked, 100% worked on its first boot up. I had a really really happy half hour with it and man it felt good knowing I didnt buy the most expecince tablet dud on the market. But, I did a standby power once and Boom, back to its crap unusable old ways.
So 100% working after reset then one power down resets it to its old ways. When it did work for that 30mins its was 100% working.
Gary and Tien from Asus. These guys have both repied to me. They are not the big Asus people at all, they are just USA Asus. They havnt even done anything for me at all. A huge let down as they make themselves sound like they can help. My unit is a USA unit. They have not asked me to do any tests, offer me a test firmware or even a better video. Or ask what hardware versions I have, simple nothing and taking the piss of what they are offering to this advance community here. Not even an email saying the new update is coming out that may help.
The really bad part about this is its quite clear that the .26 update talks about upgrading the touch FW. Tien emailed me this morning saying they cant even give me a copy of this public released FW for me to fix my problems.
EPIC EPIC FAIL FROM ASUS.
What should I do everyone as im starting to think about getting on a hill a shouting this out to more than just this forum.
( first 'bad' forum post in my life like this )
Click to expand...
Click to collapse
I've downloaded several touch screen test apps and I'm not seeing the issues you're experiencing. I have noticed that some apps perform better than others, but that's about it. I'm thinking that you just got a bad unit.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Dude, just return it for a new one if you still can.
Hey guys, dont want to bring this post up again but think I need to to close it off.
I have a fully working unit now. The .26 software update has fixed it completely.
I am pleased I stuck to my feeling of what it was. Fully credit to XDA again with getting this update as that really was weird it not on Asus's website for the guys who really did need it. I waited for the XDA Asus guys but sadly ended with no reply on my email asking for a copy of the update.
Kezzainc said:
Hey guys, dont want to bring this post up again but think I need to to close it off.
I have a fully working unit now. The .26 software update has fixed it completely.
I am pleased I stuck to my feeling of what it was. Fully credit to XDA again with getting this update as that really was weird it not on Asus's website for the guys who really did need it. I waited for the XDA Asus guys but sadly ended with no reply on my email asking for a copy of the update.
Click to expand...
Click to collapse
Hey, it's always nice to hear that a case actually went over to the "Resolved" bin for a change (and all that on a stock ROM update instead of the custom ROM I had put my stake on, hehe). I'd rather have threads like these revived for messages like these than the dozens of useless threads that are cropping up on XDA re-chewing regurgitated (and partly decomposed) matters.
I'm glad it worked out so well for you, and wish you all the best and a happy forum forum presence and participation in the coming future.
Sent from my ASUS Transformer Pad TF700T
The help that XDA provides is what led me to it in the first place. XDA is teh bestest. I'm thinking about a manual infinity update myself.
There should be a motto for XDA like "XDA: Where the awesome happens!"
Hi All,
I live in Australia and received my TF700 from the US yesterday. I charged it up and then attempted to do the initial configuration where it asks you to choose a language. However the touch screen does not appear to be working – it is not responding anywhere I touch so cannot continue past this screen. Have tried cold booting (power and volume down key) multiple times but no change. I am guessing it is DOA – or is there a chance it is firmware related? I am reluctant to send back to the US as it is going to cost a fair bit...
I am going to borrow a mates keyboard dock and see if I can continue past this screen with that and then hopefully install latest firmware. It is the only thing I can think of...
Does anyone have any suggestions?
Thanks
I've recently noticed another touchscreen "issue". Apparently, the digitizer is either incompatible with the screen resolution or just a software bug. When you scroll really really slowly, you can tell it's jumping by a few pixels at a time. When you fling though, it is completely smooth. This does not affect actual usage whatsoever but I do think its an interesting thing to point out.
le rustle face
Keion said:
I've recently noticed another touchscreen "issue". Apparently, the digitizer is either incompatible with the screen resolution or just a software bug. When you scroll really really slowly, you can tell it's jumping by a few pixels at a time. When you fling though, it is completely smooth. This does not affect actual usage whatsoever but I do think its an interesting thing to point out.
le rustle face
Click to expand...
Click to collapse
I can't reproduce that effect. Can you explain a bit more?
Mines seems to be too sensitive. I put my finger as close as I can put it to the screen and it activates whatever icon is under my finger. Doesn't annoy me only when I get near the bottom right of the screen and the panel pops up.
Sent from my LG-P999 using xda premium
Eroc162 said:
Mines seems to be too sensitive. I put my finger as close as I can put it to the screen and it activates whatever icon is under my finger. Doesn't annoy me only when I get near the bottom right of the screen and the panel pops up.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Good capacitive screen. You are electric, lol.
Hi Guys - thanks for the advice I appreciate it - however I decided to bite the bullet as I was dreading sending this thing back to the US etc... Anyway - so my touch screen was not working at all - so I borrowed a keyboard dock from a friend (lucky I had this option), and could then proceed to configure the device (using the keyboard of course). I then manually downloaded and installed the .26 firmware and hey presto it's a miracle - the touch screen now works perfectly! So it was a risk but I am glad I had a crack anyway. So hopefully no-one has the same issue as me but if so then this might be worth a try.
Thanks again for any feedback.
okantomi said:
I can't reproduce that effect. Can you explain a bit more?
Click to expand...
Click to collapse
1. Open up chrome.
2. Swipe down without lifting finger off.
3. Scrutinize the motions extremely closely while moving your finger as slow as you can.
You should notice multipixel (2 or 3) jumps.

Ready to break this sucker open

Ok, I've been having some network issues, some of you may know. My service cuts off randomly and im quite sick of it. I've tried everything, nothing will fix it. I dont have an extra $400 laying around to RMA it. So, I am at the last resort. Its been fun, its a good phone, but at this point it really doesnt matter to me if i break it. I can get a moto g for $120 thqt will work like it was ment to. I really thunk its something wrong with the phone, I've never had this problem on tmobile before.
Anyway, im ready to crack this thing open and see if i cant fix it on my own. Maybe a connection is lose or something. I've watched a few videos, looks easy, ive popped my N72013 open so i im not worried.
Now, would anyone have any ideas what it could be? It acts like its a grounding issue, i can do just about anything, but when i download a rom, app, stream a video, anything that maxes out my internet, the service just completely drops, and says "no service" but usually comes back on after a few seconds. Sometimes the whole phone reboots. But, if is use 3g i never have any problems
So, any ideas on what to look for inside the phone? I was gonna unplug the wire for 4G and 3G, inspect maybe dust it off, and plug it back in.
If anyone has any ideas please fill me in. Thanks for your time.
Andromendous said:
Ok, I've been having some network issues, some of you may know. My service cuts off randomly and im quite sick of it. I've tried everything, nothing will fix it. I dont have an extra $400 laying around to RMA it. So, I am at the last resort. Its been fun, its a good phone, but at this point it really doesnt matter to me if i break it. I can get a moto g for $120 thqt will work like it was ment to. I really thunk its something wrong with the phone, I've never had this problem on tmobile before.
Anyway, im ready to crack this thing open and see if i cant fix it on my own. Maybe a connection is lose or something. I've watched a few videos, looks easy, ive popped my N72013 open so i im not worried.
Now, would anyone have any ideas what it could be? It acts like its a grounding issue, i can do just about anything, but when i download a rom, app, stream a video, anything that maxes out my internet, the service just completely drops, and says "no service" but usually comes back on after a few seconds. Sometimes the whole phone reboots. But, if is use 3g i never have any problems
So, any ideas on what to look for inside the phone? I was gonna unplug the wire for 4G and 3G, inspect maybe dust it off, and plug it back in.
If anyone has any ideas please fill me in. Thanks for your time.
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They don't cash the 400 bucks, they just put a hold on it, I did it recently via a credit card, and the charge was quickly reversed.
I'd recommend replacing it, if you still don't want to do it (because of money), go directly through LG they'll have you send in the device and they'll fix it for you.
What you're suggesting is a last resort when you're out of warranty
Andromendous said:
Ok, I've been having some network issues, some of you may know. My service cuts off randomly and im quite sick of it. I've tried everything, nothing will fix it. I dont have an extra $400 laying around to RMA it. So, I am at the last resort. Its been fun, its a good phone, but at this point it really doesnt matter to me if i break it. I can get a moto g for $120 thqt will work like it was ment to. I really thunk its something wrong with the phone, I've never had this problem on tmobile before.
Anyway, im ready to crack this thing open and see if i cant fix it on my own. Maybe a connection is lose or something. I've watched a few videos, looks easy, ive popped my N72013 open so i im not worried.
Now, would anyone have any ideas what it could be? It acts like its a grounding issue, i can do just about anything, but when i download a rom, app, stream a video, anything that maxes out my internet, the service just completely drops, and says "no service" but usually comes back on after a few seconds. Sometimes the whole phone reboots. But, if is use 3g i never have any problems
So, any ideas on what to look for inside the phone? I was gonna unplug the wire for 4G and 3G, inspect maybe dust it off, and plug it back in.
If anyone has any ideas please fill me in. Thanks for your time.
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Click to collapse
Looks like u are not running stock kernel ? Dose that kernel run westwood or googles default cubic for TCP congestion ? And have u tried restore factory IMG and test ?
drawde40599 said:
Looks like u are not running stock kernel ? Dose that kernel run westwood or googles default cubic for TCP congestion ? And have u tried restore factory IMG and test ?
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Yes, I've fastboot flashed stock 4.4.4, 4.4.3, 4.4.2, 4.4, tried different kernels, roms, called tmobile numerous times, changed sim cards, gone to different areas in town, you name it, I've probably tried it.
I had a similar problem with my nexus 5 it would be on LTE most of the time but after a few minutes of watching YouTube it would switch to h/h+/3g I did RMA through T-Mobile and this new one hasn't done it if you don't have a warranty your only choice is to replace the antenna or the radio hardware
So you are willing to buy a Moto G but not deal with Google RMA? RMA is free, a hold on your credit card is just that, nothing is charged unless you plan on skipping town with the 2nd Nexus.
Google support is one of the best in the business.They do everything they can possibly do to make your RMA as quick and painless as possible by cross shipping you the replacement device. If you have an issue with Google's RMA then you must have never been forced to RMA something before.
Its not that i have an issue with rma, its just, by the time i save up $400 and they ship me the new one, this phone will be obsolete anyway. The battery life isnt that good, its starting to get lcd bleed, ive read many people go through 5+ device and have the same issues. Im not saying its a bad phone, its the best phone ive ever had and ive had many good android phones im just saying, at this point it doesnt seem worth the time and effort, its like a 50/50 shot that ill get a good one.
Andromendous said:
Its not that i have an issue with rma, its just, by the time i save up $400 and they ship me the new one, this phone will be obsolete anyway. The battery life isnt that good, its starting to get lcd bleed, ive read many people go through 5+ device and have the same issues. Im not saying its a bad phone, its the best phone ive ever had and ive had many good android phones im just saying, at this point it doesnt seem worth the time and effort, its like a 50/50 shot that ill get a good one.
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It's like you're not listening...
It's a hold, not a charge.
ALSO.
LG (directly) will FIX / REPLACE FOR FREE. NO HOLDS YOU JUST SEND IT IN FIRST.
ericerk said:
It's like you're not listening...
It's a hold, not a charge.
ALSO.
LG (directly) will FIX / REPLACE FOR FREE. NO HOLDS YOU JUST SEND IT IN FIRST.
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Click to collapse
..::FACE PALM::..
Nope... not even going to try anymore
Please dont. You obviously dont get the point of my post.
Not sure if I know the point of your post either, but another option is sending your N5 for RMA first (that way there's no hold on your account at all) and wait for them to send you a new one. You can even buy a moto g use it for the week or two you won't have a phone and return it or something.
I understand that you're trying to see if anyone knows what's wrong but to me it's like a needle in a haystack. You're going to be opening up the device to look for a loose connection, but it could be something completely different. Maybe it's a hardware part that is malfunctioning in which case you would need to track down a replacement. This is why everyone is suggesting you just RMA because, speaking from experience, it really isn't a bad experience at all. If you really want to try and fix it yourself of course you're free to do as you wish since it is your device, but I highly doubt anyone on the forum will be able to say for sure what the problem is.
Sounds like you're in a fringe 4g area like me. A few blocks away I get full 4g. On my block, I get almost nothing. I constantly drops 4g, then picks it back up again.
I get a full lte signal nearly everywhere i go, it doesnt just drop 4g, it drops all service completely

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