Got my TB, have to return it. - Thunderbolt General

So the phone, and extended battery came in today. Small problem with the sides around the screen creaking and clicking when pressed. Took it in to the store, the display models didn't do it. Manager said to call support and have them ship a replacement.
Called support, they said they were noting the issue. Said to take it back to the manager for a new replacement, and an apology. Lol.
Oh well. Still freaking excited to be in this thing! (gonna wait till the weekend to root tho.)
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Are u talking about the creaking of the back cover when pressed?

No, front near the volume buttons. Seems the screen is mounted incorrectly.
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Related

Bottom corner of screen presses down...

I was wondering if anyone of you have experienced this issue. If I press down on the screen right under the search icon in the lower right corner, the glass ever so slightly, very softly presses down. Almost as if the glue is soft or there is nothing hard there. Also I get the screen discoloration that happens when you do that to an lcd screen.
I have read online that others have this issue and even the demo units at the att stores do it as well. Keep in mind that there is no light bleeding through and the glass is not raised just presses down.
What do you all think?
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I noticed this on my aria. Its how I got it upgraded to the inspire. These screens are attached with a thin layer of double sided adhesive. Think of it as ultra thin 3m tape. I think it might actually keep the screen from breaking under light stress. I would keep an eye on it and if it gets worse maybe call HTC for repair.
Never had any issue with the digitizer because of it tho.
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Thanks for the reply. Not sure how it makes me feel though. I don't think I'll return it just yet.
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Mine does the same in the bottom. I've also noticed not all 4 corners are equally flush with the black ring that goes around the screen. O well, small thing really. Phone is so amazing.
Yeah I love this phone. I swapped it out and now everything is good. The only thing though is that out of the 3 they pulled out, 2 had dirt under the screen. That tells me we might need to figure something to fortify the screen better.
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That bugs the hell out of me! I wish i would have saw that before my return period expired
Your phone has a 1 year warranty tho. So if it gets worse you can at least have it repaired. I would really suggest getting it fixed because that creates a paper trail.
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mine does this too. I guess I'm heading to the AT&T store.
Did you have any issue swapping it out ? I'm 2 days past my 30
discord2k said:
Yeah I love this phone. I swapped it out and now everything is good. The only thing though is that out of the 3 they pulled out, 2 had dirt under the screen. That tells me we might need to figure something to fortify the screen better.
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Click to expand...
Click to collapse
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I tried to swap mine out within my 30 day period, and the sales guy told me he couldn't give me a new inspire (because the demo model and his personal one had the same issue) but would let me get an atrix. I still have my inspire, funky screen and all!
Mine does the same thing. I wonder if all of them do it? did the one you swapped for do it too?
Also when I went in and talked to the radio shack guy he told me that if I put something heavy on it overnight it would reattach to the double stick tape if I didnt want to return it. Also can your return a phone with this issue rooted and s-off? or do you need to go through the process of returning to stock?
I would take it back stock. It seems to be an issue that doesn't affect the phone. Only thing that sucks is returning it to find out the replacement is worst or better yet, get one with dust under the screen. Also it seems to be at the corner of the screen where you normally wouldn't press on the screen.
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My wifes inspire doesn't have the problem
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Ok back from the ATT store they swapped my phone no questions asked
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Did you un root?
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Mine new one is better
I had no problem trading mine in at all. My new one is much better. Well, actually it has no problems at all. My screen was making an audible clicking when I pressed it down. I just don't touch that section of the screen at all cause I am afraid to hear it again.
My screen is okay. I guess this problem is there for most devices with LCD touch screens. To make it slim/light/cheap the screen rests on a really thin platform I feel.
On a off topic : -This happened with my iPod. I went to the "genius" bar and that guy brought 10 different iPods out and showed me by pressing the bottom right part of the screen that this is "common" .... I had no better argument then.
laxwillsch said:
Did you un root?
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Click to collapse
Yes. reloaded back to stock.
discord2k said:
I had no problem trading mine in at all. My new one is much better. Well, actually it has no problems at all. My screen was making an audible clicking when I pressed it down. I just don't touch that section of the screen at all cause I am afraid to hear it again.
Click to expand...
Click to collapse
Mine clicked too. It made me nervous.
Were you s-on or did you just reintall stock with out turning it on?
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Bottom Bottons

How to brightin the buttons on the bottom of the screen
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cant. +10char
I recall seeing some who were removing some of the coating on the underside of the glass. You have to disassemble the phone but that is a simple process.
i stand corrected, though the thought passed through my mind however just as quick discarded and then thought nah.... not even going to think that one out loud... i guess someone has already thought of it..... cool, im going to go find that.
Personally I liked the fact that the captivate had dim button lighting and actually thought the no light on screen touch problem was a "feature"
Lol
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Screen out!

My screen just went out. Everything us black. It rings so its alive though. Question is that since I flashed coredroid on it should I try for a warranty replacement? I know the warranty is void but I just got this phone a week ago as a replacement for the original phone. Can they charge me once they get it back and figure out it was customized?
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If you pull the battery, then try to go into hboot does anything happens?
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Screen is dead. Pulled the battery. Nothing. Tried to get into recovery.black screen. funny thing is it will ring when you call it. It also gets texts and email notifications. Just can't read them! Lol
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I doubt they would check. Especially if you got it from att, they will just replace it as its within the 30day window. Since only the screen is dead you could try and getting it back to stock with the ace hack kit if you wanted to try that
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What I realized from Captivate's forums some time back:
AT&T would replace it, and send it to Samsung. And IF Sansungs checks and realizes foul play, u would be slapped a $600 bill from AT&T.
Not sure if the same holds good here too.

My screen is messing up

so the right side of my screen is not working in one spot from top to bottom. If I push my Vol down or even squeeze the side under the Vol button it will select a widget. Does anyone know why it might be doing this or if it's an easy fix Or not. I got a app from the market that test's where you touch the screen and were it's not working it says I'm touching it on both sides of where I am touching it. It also shows the screen freaking out when I push on the right side
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Sounds like digitizer is fail. Not a simple fix but can be done. Warranty or insurance ? Use it.
Thanks so that should be a warranty issue VZW should replace at no cost I'm assuming?
Edit: yup warranty issue new phone in a few days
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skeet43169 said:
Thanks so that should be a warranty issue VZW should replace at no cost I'm assuming?
Edit: yup warranty issue new phone in a few days
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Sorry I'm not on here much, glad to see you're getting it worked out.
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Repaired Nexus 5

Hi! Yesterday I took my Nexus 5 on a trip on top of my car and he decided to take a jump to see what will happen... Anyway, after really exciting jump and after I've found him, he was pretty much destroyed, but still working. So, I ordered new display with side bezels and repaired him today. At first everything seemed to be working, but now WiFi and Bluetooth won't turn on. I've took the back panel off to make sure everything is OK, and then I could turn Bluetooth on. After putting everything together again, it won't turn on. And I saw that for some short period of time, just after I assembled the phone, it had WiFi. :-/
So, now I'm confused.
Is it possible to have software issue, or could it still be hardware?
How can I, anyway, check if everything works with hardware?
Btw. I'm still on stock unrooted ROM. (Wanted to see how it is to have a stable ROM after couple of years )
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If anyone is interested how I saw the WiFi was on or how it shows now...
Here you are...
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And... For those interested in how it looks...
Shattered, new original display, assembled again
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_BluE_AngeL_ said:
Hi! Yesterday I took my Nexus 5 on a trip on top of my car and he decided to take a jump to see what will happen... Anyway, after really exciting jump and after I've found him, he was pretty much destroyed, but still working. So, I ordered new display with side bezels and repaired him today. At first everything seemed to be working, but now WiFi and Bluetooth won't turn on. I've took the back panel off to make sure everything is OK, and then I could turn Bluetooth on. After putting everything together again, it won't turn on. And I saw that for some short period of time, just after I assembled the phone, it had WiFi. :-/
So, now I'm confused.
Is it possible to have software issue, or could it still be hardware?
How can I, anyway, check if everything works with hardware?
Btw. I'm still on stock unrooted ROM. (Wanted to see how it is to have a stable ROM after couple of years )
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
i'm 99 percent sure it's hardware. software is flashed into chips so that cannot be the issue. it's hard to find out yourself wich part is broken. the best thing you can do is send it to your seller or a near phone shop.
Did the screen flicker what so ever? This happen to me because the screen was not original and I end up sending it back to the seller. Where did you get your screen from? You might have broke something when assemble.
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wow! That's what I would call a well shattered screen.
I would suggest you to take it apart again if that's not too hard to do, blow the logic board in case some particles are rolling on it and reassemble it. It could do the trick eventually. Re-flashing stock Rom shouldn't be ignored. At least on a PC, a driver can get corrupted when a laptop falls.
GUGUITOMTG4 said:
wow! That's what I would call a well shattered screen.
I would suggest you to take it apart again if that's not too hard to do, blow the logic board in case some particles are rolling on it and reassemble it. It could do the trick eventually. Re-flashing stock Rom shouldn't be ignored. At least on a PC, a driver can get corrupted when a laptop falls.
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This was my screen lol
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I was thinking that too, but why it worked for some time then...
Maybe some of the connections are not connected well.
I'll try to see it one more time tomorrow...
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I ordered my screen from vodafone repair service in Nürnberg, Germany and it came the day after. (It costs 140€, and if you want the repair too, then it's 199€. Not very happy about the price...) My replace screen is original from LG and works perfectly. I have to say- maybe even better than the old one. No flickering whatsoever. Backlight is also a bit better because it is equally divided over the screen. Plus, the bezels had new buttons on it, and now has smaller holes on the bottom and power button doesn't rattle any more. From the outside, only the back cover now has two small scratches. everything else is great.
I'm pretty much sure that something didn't connected correctly because sometimes bluetooth works. Tomorrow I'll disassemble it again and see.
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Maybe its better to send it to lg for repairs? That's what I'm planning to do. I bought my replacement screen for 150 and it was just hell because so many issues. That's the same price for a repair by lg. Im going to sent it to lg soon but not yet because I been to lazy lol.
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The service wanted to charge me almost 60€ more for their work, plus they said that they would most probably reflash the ROM and I would lose all my data...
And I only wanted to save my data. So, for me, this is the best solution.
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Sounds like the antennas are not contacting properly. Seems it can happen to anyone upon removing the backplate.
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I've just disassembled it and reassembled again. Everything looks good. All connections are good and nothing seems to be loose.
I even tried to press the back panel around the camera lens to make a better contact with the antenna, but still nothing.
Looks like this in the WiFi settings...
So, actually, I think it's a software problem and am going to root it now and flash the new ROM.
After that we'll see.
If there isn't any success after that, you all know where to find spare parts for your Nexus 5.
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_BluE_AngeL_ said:
I've just disassembled it and reassembled again. Everything looks good. All connections are good and nothing seems to be loose.
I even tried to press the back panel around the camera lens to make a better contact with the antenna, but still nothing.
Looks like this in the WiFi settings...
So, actually, I think it's a software problem and am going to root it now and flash the new ROM.
After that we'll see.
If there isn't any success after that, you all know where to find spare parts for your Nexus 5.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Hope it's just software issue, reflash stock after unlocking bootloader http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
GUGUITOMTG4 said:
Hope it's just software issue, reflash stock after unlocking bootloader http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
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I just finished reflashing the stock ROM and it seems like it wasn't a software issue... after selecting the language it says "Turning Wi-Fi on..." and it doesn't do anything...
More suggestions?

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