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Will Samsung fix bricked Skyrocket within warranty without question?

Has anyone bricked their Skyrocket after rooting it, sent it back to Samsung, and had luck? I imagine they have so many phones coming in/out that they might not check. Ultimately, just hooking it up to their JTAG unit and reflashing it.
But, I'd like to know if anyone has had any experiences with this.

If you search answers will come I suggest something about bricked phones
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nrm5110 said:
If you search answers will come I suggest something about bricked phones
Sent from my SGH-T989 using Tapatalk 2
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k, thanks. So it seems like they will replace them. I'm wondering if I should say that Kies died during an update or if it just died and won't power on.

Battery on your comp died or you dog tugged on the cable mid update
Sent from my SGH-T989 using Tapatalk 2

bricked mine. wouldnt even turn on. couldnt get recovery or download mode. sent it to samsung and they marked it as a faulty pcb and replaced it.

Be very very careful when your flashing. Don't flash in a thunder storm, in a car, or while your moving. Make sure your phone, your computer are charged. Make sure your USB ports work your cables are good. Make sure not to move your phone, hold your phone while its flashing. Be sure to read and read again before you flash.
Check double check every file. Make sure your downloads complete, make sure its for your phone. Read other post and learn from them. And you won't have another bricked phone.
Sent from my SAMSUNG-SGH-I727 using xda premium

hedpe said:
Has anyone bricked their Skyrocket after rooting it, sent it back to Samsung, and had luck? I imagine they have so many phones coming in/out that they might not check. Ultimately, just hooking it up to their JTAG unit and reflashing it.
But, I'd like to know if anyone has had any experiences with this.
Click to expand...
Click to collapse
Hard bricked mine the other day. Went to at&t said it turned off when I plugged it in and they gave me a new one right away.
Sent from my SAMSUNG-SGH-I727 using xda premium

Just came back from At&t Device Support Center and they fixed my bricked Skyrocket in less then 10 minutes. The chick giggled when she saw it was rooted and said I shouldn't do it anymore. LOL. If you're under warranty still, go to your local center. Maybe they'll fix it even if it isn't under warranty. Might depend on the person though.

greekunit690 said:
Hard bricked mine the other day. Went to at&t said it turned off when I plugged it in and they gave me a new one right away.
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Are you in your 1st month ? or just in the warranty ?
---------- Post added at 03:02 PM ---------- Previous post was at 03:00 PM ----------
IEatKittys! said:
Just came back from At&t Device Support Center and they fixed my bricked Skyrocket in less then 10 minutes. The chick giggled when she saw it was rooted and said I shouldn't do it anymore. LOL. If you're under warranty still, go to your local center. Maybe they'll fix it even if it isn't under warranty. Might depend on the person though.
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Did they replace it with another device ? what do you mean by "repaired" ?

mahanddeem said:
Are you in your 1st month ? or just in the warranty ?
---------- Post added at 03:02 PM ---------- Previous post was at 03:00 PM ----------
Did they replace it with another device ? what do you mean by "repaired" ?
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To me, it sounds like he didn't know how/or couldn't get into dl mode. Att fixed his by flashing it back to stock.
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IEatKittys! said:
Just came back from At&t Device Support Center and they fixed my bricked Skyrocket in less then 10 minutes. The chick giggled when she saw it was rooted and said I shouldn't do it anymore. LOL. If you're under warranty still, go to your local center. Maybe they'll fix it even if it isn't under warranty. Might depend on the person though.
Click to expand...
Click to collapse
Wait. CHICK?! :O
Sent from my SAMSUNG-SGH-I727 using XDA

hedpe said:
Has anyone bricked their Skyrocket after rooting it, sent it back to Samsung, and had luck? I imagine they have so many phones coming in/out that they might not check. Ultimately, just hooking it up to their JTAG unit and reflashing it.
But, I'd like to know if anyone has had any experiences with this.
Click to expand...
Click to collapse
Keep us updated please and good luck

Yes chick! Kind of a hottie too.
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IEatKittys! said:
Yes chick! Kind of a hottie too.
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Bet you Brick your phone again
Sent from Down The Rabbit Hole, using Tapatalk 2.

Haha. You'll lose that bet its a couple of blocks away from my sisters job so might pass by with a complaint about my phone getting to "hot" or I can say my contacts are not saving and ask her to put her number and see if it saves. Ill go with that one.
Sent from my SAMSUNG-SGH-I727 using XDA

greekunit690 said:
Hard bricked mine the other day. Went to at&t said it turned off when I plugged it in and they gave me a new one right away.
Sent from my SAMSUNG-SGH-I727 using xda premium[/QUOTE
Did they check the IMEI number to see if it was till under warranty, or did you just give them the phone and your account information?
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ATT will replace if under warranty
Just went through the process here myself. ATT will replace if under warranty. They asked if I'd gotten it wet or dropped it - no questions about flashing custom ROM - especially the wrong custom ROM : )
Good luck

rkaler said:
Just went through the process here myself. ATT will replace if under warranty. They asked if I'd gotten it wet or dropped it - no questions about flashing custom ROM - especially the wrong custom ROM : )
Good luck
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going to see will they take mines and switch it out the same day, I bought my skyrocket with broke screen from my friend, he said he accidently kept the phone old one, so I bought it for a reasonable price, if they take a look at the IMEI will they say something about it being not sent back, I mean I been using it for awhile now, I say about 2 or 3 months. Hopefully they'll switch it without problems or asking for my account, but some how I know they will what do yall think?

Ljdd said:
going to see will they take mines and switch it out the same day, I bought my skyrocket with broke screen from my friend, he said he accidently kept the phone old one, so I bought it for a reasonable price, if they take a look at the IMEI will they say something about it being not sent back, I mean I been using it for awhile now, I say about 2 or 3 months. Hopefully they'll switch it without problems or asking for my account, but some how I know they will what do yall think?
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The imei is the first thing they look at, as that is how they tell if it's under warranty or not. Send it for jtag, about 50 bucks.
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xcrazydx said:
The imei is the first thing they look at, as that is how they tell if it's under warranty or not. Send it for jtag, about 50 bucks.
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Yeah, JTAG might be my first, I dont get a upgrade till February, hopefully they'll replace it, Im going to seee today, when I get time and with my girlfriend, I hope the warranty is still good though

i727 brick

hello there, im indonesian i had bought skyrocket that bricked. i had brought to repair with jtag box but my skyrocket still brick..
anybody please help me, what other alternative solution with my skyrocket.. thx b4
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anugrahlando said:
hello there, im indonesian i had bought skyrocket that bricked. i had brought to repair with jtag box but my skyrocket still brick..
anybody please help me, what other alternative solution with my skyrocket.. thx b4
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If a jtag box didn't work, I think it might be gone. What did you do to it?

Board fried?
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whosgotlag said:
If a jtag box didn't work, I think it might be gone. What did you do to it?
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i didnt do anything with it. it just low battery and then turn off, i tried to charging there was no charging indicator. i charged it for 2 hours, skyrocket became hot. i tried to turn on it but there is same consition, cant start as usual. i bring that to jtag box service, technician said that he cant service my skyrocket. now, i want to sold it, sold if the buyer want with that skyrocket's condition.
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Most tag services won't take it there are only a small handfull that do skyrockets search the q&a its there SEARCH I COMMAND IT
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xcrazydx said:
Board fried?
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i think so... any idea? which hardware i should buy to solve my skyrocket problem....
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anugrahlando said:
i didnt do anything with it. it just low battery and then turn off, i tried to charging there was no charging indicator. i charged it for 2 hours, skyrocket became hot. i tried to turn on it but there is same consition, cant start as usual. i bring that to jtag box service, technician said that he cant service my skyrocket. now, i want to sold it, sold if the buyer want with that skyrocket's condition.
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how much do u want for it, where do u live

anugrahlando said:
i think so... any idea? which hardware i should buy to solve my skyrocket problem....
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So the Jtag guy wouldn't service it, or tried to and failed? I would just send it to mobiletechvideos.
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I would be concerned with what caused this problem to begin with. Even if you pay to jtag it and it comes back to life if it bricked on its on like you said what would keep it from doing it again? Jtag might get it unbricked but if you have other problems they are still gonna be there when it comes alive.... I agree with xcrazydx mobiletech videos is great. If josh can't fix it then its unrepairable and cannot be fixed. Just search mobile tech videos in Google and contact josh with your problem and he will tell you what to do. I used him to fix a dead USB port on my old captive and he done a great job after others told me it could not be fixed he did it....
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have you try to force the download mode ?
if not look on the forum you got a thread about like 25 method to try

i found the link : http://forum.xda-developers.com/showthread.php?t=1351224

2 questions please help me !!!

ok so i really need help
im a noob at android but really exp in ios so its alot diff
my first question is
my mytouch 4g slide is black and the screen freezes when ever its on and the keys light up so idk i think it might b a software problem because it first started happning while watching netflix soo ya so the question is how do i root my phone and with complete easy instructions and i want to put a diff rom on it cause i think something is wrong with that rom so ya
its 2.3.4 and 3.0 sense its up to date with everything
my 2nd question is how to fix that so if you do please just let me now thanks in return and i really appreciate it

What have you done with it already? Tried to install a ROM? Running stock? Bootloader?
Did you attempt to hard reset the phone?
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rorytmeadows said:
What have you done with it already? Tried to install a ROM? Running stock? Bootloader?
Did you attempt to hard reset the phone?
Sent from my HTC MyTouch 4G Slide using xda premium
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i did a hard reset and it only fixes it for a short time and thats it
and i havent done anything else cause idk how to so yaaaa hahaha and if you can i can skype you and show you what happands to it on skype

qandil said:
i did a hard reset and it only fixes it for a short time and thats it
and i havent done anything else cause idk how to so yaaaa hahaha and if you can i can skype you and show you what happands to it on skype
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If you haven't altered your phone and having THAT bad a problem you need to sent it back, STOP messing with it and get one that's not screwed up. JMHO, of course....

Yea just send the phone back
Sent from my HTC MyTouch 4G Slide using xda premium

dont you think i would but i cant return it man

when i take out the battery and hold down the pwer and vol down it says at the very top that its locked if you want ill try to put up a pic

qandil said:
dont you think i would but i cant return it man
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You'd be surprised how many people don't know whether they can or can't. How long have you had it and is it thru TMobile?

I bought it off craigslist 2 weeks ago and it worked perfect for awhile so idk
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qandil said:
I bought it off craigslist 2 weeks ago and it worked perfect for awhile so idk
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Then you need to call HTC and find out who you need to talk to to find out if your serial number is still covered by the manufacturer's warranty. If not, it's probably something you should have done BEFORE you made the purchase. I could be wrong but it sounds like someone passed a hardware problem off on an unsuspecting buyer. BUT....it MAY still be covered and they didn't know either.
Isn't it worth a try?

Where can I find there number and can u get me it please?
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qandil said:
Where can I find there number and can u get me it please?
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This is their online "Warranty Statement". But it does conflict with the results some others have had doing a return. It COULD be that they returned it thru their carrier.
http://dl4.htc.com/Web_materials/Manual/Warranty/Android/0525_G_WarrantyEULA_76x126_US-BP.pdf
This is their website where you can directly e-mail the company with questions if you like.
http://www.htc.com/www/help/
(all I did was Google it.....)

[Q] Rooting voids what warranty?

OK guys, so I know that rooting your Skyrocket voids the warranty, but I've been looking around on the net and I've seen some phones that when you root, the warranty only no longer covers things directly involved with the rooting, for example, bricking, uninstalling system apps, getting infected by virus/malware etc. So the question is, does this apply to the Skyrocket?
Simplifed: Does rooting the Skyrocket make it so that if I were to drop my phone, screen cracks, and I send it in, will Samsung just throw it away? Or is it just that if I root my phone, brick it, send it in, THEN they throw it away?
Thanks in advance guys!
BTW Skyrocket is awesome phone :laugh:

Odds are they won't even know unless your flash counter is higher than 0 in download mode. Even then, they still probably wouldn't notice.
Note: When I wrote this, I assumed we were talking hard-brick. Goes without saying that yes, if your phone boots up and they can see it's not stock, your warranty is voided.

If they can prove that it's been rooted, they won't even touch it. You'll be responsible for the full replacement cost.
If they can't prove that it's rooted (won't turn on and needs a software restore to get it working again) then it's up to whomever is looking at the phone to determine if they will cover the replacement under warranty.
Please note - I've had a rooted device that was replaced under warranty, but only because it would not boot up at all and so it could not be proven that it was rooted.

liquidzoo said:
If they can prove that it's been rooted, they won't even touch it. You'll be responsible for the full replacement cost.
If they can't prove that it's rooted (won't turn on and needs a software restore to get it working again) then it's up to whomever is looking at the phone to determine if they will cover the replacement under warranty.
Please note - I've had a rooted device that was replaced under warranty, but only because it would not boot up at all and so it could not be proven that it was rooted.
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So then, say, I dropped my phone on a rock, and it could boot up, but there was nothing caused by the software itself that went wrong, they wouldn't even touch it?

RewinX said:
So then, say, I dropped my phone on a rock, and it could boot up, but there was nothing caused by the software itself that went wrong, they wouldn't even touch it?
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Everything is void. You have to flash back to stock to get it fixed.
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xcrazydx said:
Everything is void. You have to flash back to stock to get it fixed.
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No offense gents but xda tv has your answer
And the company such as att don't cover customer damage they only cover factory issue that iS it you droP your phone your SOL
https://www.youtube.com/watch?v=9YcIHaajda8&feature=youtube_gdata_player
RewinX said:
So then, say, I dropped my phone on a rock, and it could boot up, but there was nothing caused by the software itself that went wrong, they wouldn't even touch it?
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Click to collapse
liquidzoo said:
If they can prove that it's been rooted, they won't even touch it. You'll be responsible for the full replacement cost.
If they can't prove that it's rooted (won't turn on and needs a software restore to get it working again) then it's up to whomever is looking at the phone to determine if they will cover the replacement under warranty.
Please note - I've had a rooted device that was replaced under warranty, but only because it would not boot up at all and so it could not be proven that it was rooted.
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T.J. Bender said:
Odds are they won't even know unless your flash counter is higher than 0 in download mode. Even then, they still probably wouldn't notice.
Note: When I wrote this, I assumed we were talking hard-brick. Goes without saying that yes, if your phone boots up and they can see it's not stock, your warranty is voided.
Click to expand...
Click to collapse
RewinX said:
OK guys, so I know that rooting your Skyrocket voids the warranty, but I've been looking around on the net and I've seen some phones that when you root, the warranty only no longer covers things directly involved with the rooting, for example, bricking, uninstalling system apps, getting infected by virus/malware etc. So the question is, does this apply to the Skyrocket?
Simplifed: Does rooting the Skyrocket make it so that if I were to drop my phone, screen cracks, and I send it in, will Samsung just throw it away? Or is it just that if I root my phone, brick it, send it in, THEN they throw it away?
Thanks in advance guys!
BTW Skyrocket is awesome phone :laugh:
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crashpsycho said:
No offense gents but xda tv has your answer
And the company such as att don't cover customer damage they only cover factory issue that iS it you droP your phone your SOL
https://www.youtube.com/watch?v=9YcIHaajda8&feature=youtube_gdata_player
Sent from my SAMSUNG-SGH-I727 using xda premium
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Click to collapse
unless you buy insurance, then u still have to pay $100+ for replacement.
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droidbabyxda said:
unless you buy insurance, then u still have to pay $100+ for replacement.
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OK, I have insurance, so if I break it will I get a free replacement or will I get with contract price?
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RewinX said:
OK, I have insurance, so if I break it will I get a free replacement or will I get with contract price?
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Not free. You will have to pay a deductible. You should read your paperwork and know what you signed up for.
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xcrazydx said:
Not free. You will have to pay a deductible. You should read your paperwork and know what you signed up for.
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I know, I just thought maybe there was a different plan.

Best buy black tie plan is much better IMO. Little bit more expensive, but no deductible and no limit to replacements. I got a replacement for mine, no questions asked.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

I don't even touch warranties. They're expensive and almost always useless. If my phone is severely damaged somehow, it can be restored to stock and bricked in Kies whether the screen works or not.
Now, in terms of drops...let's just say I'm very careful not to develop butter fingers...
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T.J. Bender said:
Now, in terms of drops...let's just say I'm very careful not to develop butter fingers...
Sent from my SGH-I727 using Tapatalk 2
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Heh, wish I had that luxury.
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So is there a way out there to fix a real live brick

I have in my possession a real live brick. Wont power up, recognize usb, dead dead dead. Cant find a JTAG service for this yet, unless someone has one.

aer0zer0 said:
I have in my possession a real live brick. Wont power up, recognize usb, dead dead dead. Cant find a JTAG service for this yet, unless someone has one.
Click to expand...
Click to collapse
Try holding volume up and power button

aventador7 said:
Try holding volume up and power button
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Click to collapse
no dice, completely dead. Im not getting a charge indicator or anything.

How did this device get to this state? Are you sure the charging circuit isn't blown?
aer0zer0 said:
no dice, completely dead. I'm not getting a charge indicator or anything.
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godhamba said:
How did this device get to this state? Are you sure the charging circuit isn't blown?
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Click to collapse
Nope, Ill tell you what happened. I have been having problems with the evolution mods kernel rebooting my phone, after i tried the "fixed" version.
So i flashed the full firmware from the 1.55.602 update (im running a stock rom with bloating removed) and i removed the hboot from the zip. Since im running a custom hboot with the text removed. Thinking i could just reflash the stock kernel.
i flashed it, did a fastboot reboot and now its deader than a hammer.
no charge, no usb activity, no turn on. dead as can be. Ill take any and all suggestions. I know my way around pretty well, so im surprised that its bricked. But its the first M8 brick, unless someone has a clever idea?

aer0zer0 said:
Nope, Ill tell you what happened. I have been having problems with the evolution mods kernel rebooting my phone, after i tried the "fixed" version.
So i flashed the full firmware from the 1.55.602 update (im running a stock rom with bloating removed) and i removed the hboot from the zip. Since im running a custom hboot with the text removed. Thinking i could just reflash the stock kernel.
i flashed it, did a fastboot reboot and now its deader than a hammer.
no charge, no usb activity, no turn on. dead as can be. Ill take any and all suggestions. I know my way around pretty well, so im surprised that its bricked. But its the first M8 brick, unless someone has a clever idea?
Click to expand...
Click to collapse
In other news, i got a new phone, so i have brick with a good esn if anyine is interested, but i would rather find someone who would be willing to try and jtag it for the good of the community

My condolences on the device, but you sir should be applauded for not going the route of "warranty" on a device that died by your hand. Does seem odd that you can't even get it to charge though.

Sent it to HTC to get fixed out of warranty. I let everyone know what they charge to unbrick. Besides, they would have figured it out anyways then charged me
Sent from my HTC6525LVW using XDA Premium 4 mobile app

It's super bricked. I flash firmware on single board computers at my job for medical equipment. We have bricks occasionally. But we can jtag out of it. I assume the same can be done if there is a header location available on the processor board. Couldn't find anybody who has jtagd one yet to do it.
Sent from my HTC6525LVW using XDA Premium 4 mobile app

aer0zer0 said:
It's super bricked. I flash firmware on single board computers at my job for medical equipment. We have bricks occasionally. But we can jtag out of it. I assume the same can be done if there is a header location available on the processor board. Couldn't find anybody who has jtagd one yet to do it.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
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Click to collapse
Do you have a hboot screen
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Nope, it doesn't turn on or charge
Sent from my HTC6525LVW using XDA Premium 4 mobile app

aer0zer0 said:
Nope, it doesn't turn on or charge
Sent from my HTC6525LVW using XDA Premium 4 mobile app
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Click to collapse
Sorry I can't help.
Sent from my HTC6525LVW using Xparent BlueTapatalk 2

aer0zer0 said:
It's super bricked. I flash firmware on single board computers at my job for medical equipment. We have bricks occasionally. But we can jtag out of it. I assume the same can be done if there is a header location available on the processor board. Couldn't find anybody who has jtagd one yet to do it.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
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Click to collapse
HTC doesn't bother to jtag. They just replace the motherboard.
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beaups said:
HTC doesn't bother to jtag. They just replace the motherboard.
Sent from my HTC6525LVW using Tapatalk
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what you think they will wanna charge? im assuming 150-200 for the repair?

aer0zer0 said:
what you think they will wanna charge? im assuming 150-200 for the repair?
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I'm guessing, but I'd say 300-400
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beaups said:
I'm guessing, but I'd say 300-400
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You think this would be worth anything for a dev to be able to figure it out, repair wise?

aer0zer0 said:
You think this would be worth anything for a dev to be able to figure it out, repair wise?
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Yeah I'd be happy to take a look at it to see if there are any opportunities for software-based unbrick.
Sent from my HTC6525LVW using Tapatalk

beaups said:
Yeah I'd be happy to take a look at it to see if there are any opportunities for software-based unbrick.
Sent from my HTC6525LVW using Tapatalk
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well, its at HTC (en route) right now. It should get there wed/thurs. If i get a bad case of sticker shock, illl get it sent back. If they can fix it for reasonable, then i will get it fixed. I am a big fan of your effort to free these android devices. So if they want too much, id be happy to send it to you. Maybe you can prevent the next one from occuring. BTW firewater is an amazing piece of work, i must say

aer0zer0 said:
well, its at HTC (en route) right now. It should get there wed/thurs. If i get a bad case of sticker shock, illl get it sent back. If they can fix it for reasonable, then i will get it fixed. I am a big fan of your effort to free these android devices. So if they want too much, id be happy to send it to you. Maybe you can prevent the next one from occuring. BTW firewater is an amazing piece of work, i must say
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Click to collapse
No worries, hopefully you can get it fixed reasonable. Kudos for being honest about it, most people would claim warranty.
Actually I dont mind buying devices. Just for something like this I wouldnt feel good intentionally bricking a $600 device. I do it enough on accident
Sent from my HTC6525LVW using Tapatalk

beaups said:
No worries, hopefully you can get it fixed reasonable. Kudos for being honest about it, most people would claim warranty.
Actually I dont mind buying devices. Just for something like this I wouldnt feel good intentionally bricking a $600 device. I do it enough on accident
Sent from my HTC6525LVW using Tapatalk
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So i had edged up from my M7, ended up selling that for 400. Got the M8, had 2 payments made, bricked it. So i had to pay off the 500 on the edge. Now whats interesting if you early payoff the edge, you are out of contract, COMPLETELY. So i ended up with a free standard upgrade, so i was able to edge again. thats a FYI if anyone is interested. Kinda sucks, but i made my money back already fixing computers this week. Any idea what i did wrong, i have flashed M7 & M8's & DNA's so many times....I know my way around. Im still baffled