I am having a lot of problems with mail delivery since switching to ATT and the infuse 4g. There have been serious delays with email delivery. I have tried using 3 different email programs(Touchdown, Stock, and Enhanced Email). AZnyone have any insight before I call ATT?
You were able to resolve this issue? I'm inclined to think it was a google server issue.
I''m having an issue syncing all my google calendars via exchange. Only one of them shows up.
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I have VZW TP2 and I use an exchange server to sync my email, contacts, calendars and tasks across my mobile phone, desktop and laptop.
For some reason, on this phone, it doesn't update certain things that I've done of my desktop or laptop for a while. I even manually go into active sync and click "sync now" and it doesn't update.
For example, if I'm on my desktop or laptop and I delete a message in my inbox, it won't update on my phone until it receives another message. Even if I click "send & recieve" in Outlook on my desktop/laptop and then manually click sync on my TP2, the email won't dissapear until another message is received. Also, today I deleted a calendar appointment on my laptop (which was for today) and even after many syncs on both my laptop outlook and on my TP2 via active sync/send recieve etc, the appointment is still showing up on the homepage screen and in my calender.
Anyone ideas?
I am having trouble with mine syncing as well. In Activesync, I get an error saying something about the server not being able to be reached. It may be an intermittent connection problem. It was working fine up until a few days ago. Also, make sure in your Schedule in Activesync is set to 'As Items Arrive'.
I had a problem with syncing then realized from some dumb reason the default option on off hours was manual sync and not "push", after making that change my issue stopped.
this is not a question of configurationi...
i have activesync set up for as items arrive in peak AND off peak. all days are checked, and for safe measure - peak time is from 12a to 11:59pm. so i'm covered there.
BUT i have the same delay issue. i can sent a test email from another email account on my deskto TO the exchange inbox on my device. i will watch it arrive almost instantly to the web portal of that same exchange inbox...but wait 10, 15, sometimes 20 minutes for the device's activesync to "wake up" and decide to sync on its own to retrieve that test message.
totally ridiculous.
yes, it is "push", but it's CLEARLY not instand (or even "immediate") push. certainly not comparable to a blackberry (which i despise and refuse to use).
so far, htc, verizon, and my hosted exchange company have been unable to offer a solution. i'm told, "a 5 to 10 minute delay is totally acceptable when using activesync exchange".
that is totally UNACCEPTABLE in the professional world.
i would go back to using goodlink (as i did with my old xv6800, befoe upgrading to the tp2), but it doesn't work well with touchflo 3d. and to be honest, what's the sense of using the tp2 if you can't enjoy the the new interface?
anyone have any suggestions? can this be fixed??????
The delay in syncing emails getting deleted is common. I don't know this for sure, but I'm pretty sure I read that receiving a new email is the trigger to sync all changes in the mail folders.
As far as it taking 10 - 20 minutes to get new mail, that does not seem normal. I get new mail on my TP2 before they show up in my inbox on my desk and I have on all the "direct push" phones that I've had. Are there other users on your Exchange server you can compare to? That way you'd know if it were just you or the server.
here's a solution!
after speaking with trusted friends and valued forum members (thanks guys for your input), i've decided to ditch "the message center" (the aforementioned exchange hosting company that gave me that "acceptable email delivery" crap). i opened a newa account with another company that advertises IMMEDIATE email delivery via activesync. wish me luck!
I've been syncing mine with an Exchange 2007 Environment that I setup personally and I have had no problems with my Touch Pro 2. Everything has synced just fine. Make sure you double check all of your settings on your phone and if need be on the Exchange Server itself.
my company uses exchangemymail.com for our email hosting. We have a ton of mailboxes using all sorts of devices. blackberry, wm, iphones. I use tp2 via echange active sync. I get emails near instant. calendar updates are near instant. deleted items needs a new email to trigger syncing as I believe that is the way it just works.
I'm having an issue with Touchdown and wondering if anyone can help. This is the only mail application I can use on the Captivate to connect to my job's exchange server and every time I get a new email, the phone always vibrates.
It doesn't matter if I have the phone silenced or even on a call. The only setting that stops this behavior also disables getting notifications when emails arrive, which kind of defeats the purpose of having a smartphone connecting with your work email.
One of my coworkers has a Droid and it doesn't exhibit this behavior, so I'm thinking this is a Captivate specific issue.
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markm091 said:
I'm having an issue with Touchdown and wondering if anyone can help. This is the only mail application I can use on the Captivate to connect to my job's exchange server and every time I get a new email, the phone always vibrates.
It doesn't matter if I have the phone silenced or even on a call. The only setting that stops this behavior also disables getting notifications when emails arrive, which kind of defeats the purpose of having a smartphone connecting with your work email.
One of my coworkers has a Droid and it doesn't exhibit this behavior, so I'm thinking this is a Captivate specific issue.
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Click to expand...
Click to collapse
Why are you using Touchdown instead of the Exchange client that comes with the phone? The phone's email client has some drawbacks, but I don't know of anything that prevents it from connecting to an Exchange server.
alphadog00 said:
Why are you using Touchdown instead of the Exchange client that comes with the phone? The phone's email client has some drawbacks, but I don't know of anything that prevents it from connecting to an Exchange server.
Click to expand...
Click to collapse
Because the built in exchange does not support all the security policies and other junk that most corporations require, therefore it doesnt work.
Hell, even in 2.2 froyo (where better exchange security policies are implemented) still doesnt work with my corporate exchange email. Touchdown, while ugly, works great for me.
Ooops!
Oh yeah, i forgot about the sec policies. Duh.
I noticed since I installed the ICS leak about 2-3days ago, Im able to receive my email from exchange just fine, but cannot send email, they just get stuck in the Outbox. I just noticed this today after seeing a ton sitting there. I can continue to receive emails no problem.
This is an exchange setup, so obviously there is no incorrect outbound mail server setting like SMTP or IMAP.
So on a hunch I decided to add this exchange account to my iPad, and send a test mail, and it worked! So for some reason the phone refuses to send out any email from my exchange account but has no problem receiving mail into it.
I also have a GMAIL account which is setup using the native Gmail app and that works flawless, no issues there, its just the native email account with exchange now that seems to have an issue.
Anyone else having this issue? Ive tried to delete the account, re-add it, no change. Then went to Application and cleared all data/cache, no change.
Dixit
never heard of this issue, but what about k9 as an alternative
K9 doesnt support Exchange Activesync yet, it only supports Exchange Webdav (which is older Exchange server implementations).
Dixit
I know its definitely the native email app that has issues with sending the mail through Exchange ActiveSync. I just downloaded Enhanced Email from the market and put my same credentials in for my corporate email and was able to send out mail with no issues. Wondering if anyone else uses the native ICS email app with Exchange Activesync has issues.
I had that problem with the native email app yesterday with a recovery based ICS install.
After messing around with it for a while, I did find that the way the e-mail app is working is really odd/seems to require some of the bloatware I typically freeze. I went ahead and did another factory reset of settings in CWM and wiped cache and such a few times, and it did start working.
After the reset and not touching anything, I got the exchange setup to work with both the exchange server at work, and Hotmail's version of it.
I am getting same issue. I tried delete and adding account again. It works for few hours and after that it starts accumulating emails in outbox.
I have not factory reset again yet, as I would need to install all apps again
I ended up reverting back to GB. I have to be able to reply to work email. There is something wrong at the framework or core in this leak. Cause even other email apps like Enhanced Email had the same issue. Worked fine for a few hours then stopped.
Dixit
You can try the newer email apps at
http://forum.xda-developers.com/showthread.php?t=null
I love them lots, and they're very speedy
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That link is invalid.
Sorry. Its linked on this page:
http://forum.xda-developers.com/showthread.php?t=1573221
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Was seeing the same issue, messages in the outbox that wouldn't send until manual refresh. Changed the account setting 'Auto resend times' from 3 to 'No limit' and problem solved!
Hi!
I'm having a very irritating problem and was hoping someone could help.
I am running stock ICS on my skyrocket, and I have my gmail account set up as exchange in the stock mail app. I can generally send/receive just fine, however I have one friend who 50% of the time seems to receive my email responses to her emails as blank. When I look at them in my sent folder of gmail on my computer, they show up as blank there as well, making this massively irritating since I then have to re-type the entire message.
Any idea what's causing this? I actually was having the same problem emailing her on my Nexus 7 as well from the stock email set up in the same fashion as my phone. And she does not have this problem with anyone else.
Thanks!
I have an international version running the latest CM11S rooted and unlocked. Having a lot of problems with the stock mail app. I connect to two different exchange accounts (two different jobs) and keep getting mail has crashed and exchange has crashed errors. Totally unreliable mail connection - any idea on how to fix?