I'm having an issue with Touchdown and wondering if anyone can help. This is the only mail application I can use on the Captivate to connect to my job's exchange server and every time I get a new email, the phone always vibrates.
It doesn't matter if I have the phone silenced or even on a call. The only setting that stops this behavior also disables getting notifications when emails arrive, which kind of defeats the purpose of having a smartphone connecting with your work email.
One of my coworkers has a Droid and it doesn't exhibit this behavior, so I'm thinking this is a Captivate specific issue.
Sent from my SAMSUNG-SGH-I897 using XDA App
markm091 said:
I'm having an issue with Touchdown and wondering if anyone can help. This is the only mail application I can use on the Captivate to connect to my job's exchange server and every time I get a new email, the phone always vibrates.
It doesn't matter if I have the phone silenced or even on a call. The only setting that stops this behavior also disables getting notifications when emails arrive, which kind of defeats the purpose of having a smartphone connecting with your work email.
One of my coworkers has a Droid and it doesn't exhibit this behavior, so I'm thinking this is a Captivate specific issue.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Why are you using Touchdown instead of the Exchange client that comes with the phone? The phone's email client has some drawbacks, but I don't know of anything that prevents it from connecting to an Exchange server.
alphadog00 said:
Why are you using Touchdown instead of the Exchange client that comes with the phone? The phone's email client has some drawbacks, but I don't know of anything that prevents it from connecting to an Exchange server.
Click to expand...
Click to collapse
Because the built in exchange does not support all the security policies and other junk that most corporations require, therefore it doesnt work.
Hell, even in 2.2 froyo (where better exchange security policies are implemented) still doesnt work with my corporate exchange email. Touchdown, while ugly, works great for me.
Ooops!
Oh yeah, i forgot about the sec policies. Duh.
Related
Hi. I've been using mail2web services for a while. They were great until the last couple of weeks, now their service goes down like a pro.
So.. I started to look at alternatives.
fastmail -- nice account, IMAP.. but for the life of me I couldn't get it to "push" email to my phone. It supposedly supports IDLE, but I couldn't figure this out. Am I missing a setting somewhere? The thing never pushed mail to my phone at all.
1and1.com -- slightly more expensive exchange2003 account. No .CAB for the activesynch settings, they have to be input manually. No problem, until I set "as arrives" in scheduling and it asks me for an SMS gateway. Uh-oh. Im on Softbank and I know nothing about any gateway.
this post:
http://forums.techarena.in/showthread.php?t=410683
explains that Exchange works by sending a header SMS to instruct the phone to synch. However, mail2web never asked me for my provider or any SMS gateway.. so if this is how it works how did mail2web do it?
If anyone can shed some light on how to get this working properly, or where to find more technical details on how this stuff works I'd be a lot happier. As it is I'm having to check gmail periodically.
Thanks for your help!
I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?
Thanks for the info.
So..... do you have any advice as to how I would set up activesynch the same way to connect to 1and1?
When I set it up it asks me for the gateway, otherwise won't let me choose "when arrives" for scheduling, could this be a setting on my side, or a setting on their servers?
mail2web may be OK now, but for a non-free service 1 whole week of unreliability is enough for me. Who knows how long it'll be up before problems start again.
mrvanx said:
I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?
Click to expand...
Click to collapse
mail2web seems back to normal service today... Nearly
But yes one week without push... including sometimes when your email just do not even reach your acount and bounce (ie they're just lost...) it's not really what we need
I hope in the future more and more providers will propose Exchange 2007 accounts by default...
I am also a former m2w user. canceled my account in fury after indeed more than three weeks of problems, topped with a week off.
Fortunately my school's email supports ActiveSync so I moved there.
I cannot recommend any particular commercial replacement.
I've heard a few folks using Goodlink, but I am not convinced.
Push email is no joke, once you have it and rely on it, and it goes bananas, the harm is real.
Do we know when mail2web is planning on using exchange 2007??
I have VZW TP2 and I use an exchange server to sync my email, contacts, calendars and tasks across my mobile phone, desktop and laptop.
For some reason, on this phone, it doesn't update certain things that I've done of my desktop or laptop for a while. I even manually go into active sync and click "sync now" and it doesn't update.
For example, if I'm on my desktop or laptop and I delete a message in my inbox, it won't update on my phone until it receives another message. Even if I click "send & recieve" in Outlook on my desktop/laptop and then manually click sync on my TP2, the email won't dissapear until another message is received. Also, today I deleted a calendar appointment on my laptop (which was for today) and even after many syncs on both my laptop outlook and on my TP2 via active sync/send recieve etc, the appointment is still showing up on the homepage screen and in my calender.
Anyone ideas?
I am having trouble with mine syncing as well. In Activesync, I get an error saying something about the server not being able to be reached. It may be an intermittent connection problem. It was working fine up until a few days ago. Also, make sure in your Schedule in Activesync is set to 'As Items Arrive'.
I had a problem with syncing then realized from some dumb reason the default option on off hours was manual sync and not "push", after making that change my issue stopped.
this is not a question of configurationi...
i have activesync set up for as items arrive in peak AND off peak. all days are checked, and for safe measure - peak time is from 12a to 11:59pm. so i'm covered there.
BUT i have the same delay issue. i can sent a test email from another email account on my deskto TO the exchange inbox on my device. i will watch it arrive almost instantly to the web portal of that same exchange inbox...but wait 10, 15, sometimes 20 minutes for the device's activesync to "wake up" and decide to sync on its own to retrieve that test message.
totally ridiculous.
yes, it is "push", but it's CLEARLY not instand (or even "immediate") push. certainly not comparable to a blackberry (which i despise and refuse to use).
so far, htc, verizon, and my hosted exchange company have been unable to offer a solution. i'm told, "a 5 to 10 minute delay is totally acceptable when using activesync exchange".
that is totally UNACCEPTABLE in the professional world.
i would go back to using goodlink (as i did with my old xv6800, befoe upgrading to the tp2), but it doesn't work well with touchflo 3d. and to be honest, what's the sense of using the tp2 if you can't enjoy the the new interface?
anyone have any suggestions? can this be fixed??????
The delay in syncing emails getting deleted is common. I don't know this for sure, but I'm pretty sure I read that receiving a new email is the trigger to sync all changes in the mail folders.
As far as it taking 10 - 20 minutes to get new mail, that does not seem normal. I get new mail on my TP2 before they show up in my inbox on my desk and I have on all the "direct push" phones that I've had. Are there other users on your Exchange server you can compare to? That way you'd know if it were just you or the server.
here's a solution!
after speaking with trusted friends and valued forum members (thanks guys for your input), i've decided to ditch "the message center" (the aforementioned exchange hosting company that gave me that "acceptable email delivery" crap). i opened a newa account with another company that advertises IMMEDIATE email delivery via activesync. wish me luck!
I've been syncing mine with an Exchange 2007 Environment that I setup personally and I have had no problems with my Touch Pro 2. Everything has synced just fine. Make sure you double check all of your settings on your phone and if need be on the Exchange Server itself.
my company uses exchangemymail.com for our email hosting. We have a ton of mailboxes using all sorts of devices. blackberry, wm, iphones. I use tp2 via echange active sync. I get emails near instant. calendar updates are near instant. deleted items needs a new email to trigger syncing as I believe that is the way it just works.
Has anyone had a problem with sending Email? My captivate has been fine up until this point, but for some reason starting today I can recive emails, send txt and mms and everything but Emails just sit there and say sending. I am rooted but thats about it. Anyone have any suggestions or seen this before? I tried doing the hard reset and all but nothing seems to be working. I flashed back to my nandroid back up and still not sending. Thanks.
Chris
You talking from the native Email client or the Gmail client?
If you're talking native Email client, try "updating" your IMAP/POP (or whatever you're using) outbound settings and then resend. See if refreshing the connection settings fixes anything.
BTW, this is the first I've read of this kind of issue...I am not seeing it.
Make sure the outgoing SMTP server settings are not biting you.
If you have the outgoing server settings for your wireless carrier's SMTP but are transmitting via WiFi it can cause a problem. The opposite is also true as in you have set the outgoing smtp for your ISP but are not using WiFI at the moment.
I mention this because it is a frequent cause of people losing outgoing email ability after setting up their accounts and then logging into a wireless access point.
...Lets say your wireless providers outgoing server is CWMX.com (at&t) but you are connected to your home wireless router that is using Time Warner Cable. If your phone is using a local network connection such as your home wireless router and not sending data through AT&T's network it will not be able to find CWMX.com. It would need to be set for your ISP outgoing SMTP or switch back to AT&T network for data.
Im not guaranteeing this is your problem but this would be my first guess with the little information provided.
Sorry for lack of details. It is actually the Gmail client that will not let me send emails. When i set up the native Email system I can both send and Recieve. Its just when I use the Gmail client that it just sits there and says sending, but never sends. I can recieve email all day long in the Gmail client.
1. Do you happen to be using Juice Defender or and automatic task killer?
2. Did this happen for the first time AFTER you restored a backup?
3. Have you tried clearing data/cache?
I have cleared data/cache, it did not happen after the back up it was before, and I do use a task killer. Its just odd because even maildroid and k-9 will send emails. Its only my gmail app that will not send them.
Sent from my SAMSUNG-SGH-I897 using XDA App
Google haas been making changes to the gmail servers recently. There is a thread in the Google support forums about it (don't have the link handy) that may have something to do with it.
Sent from my SAMSUNG-SGH-I897 using XDA App
slimmer1890 said:
I have cleared data/cache, it did not happen after the back up it was before, and I do use a task killer. Its just odd because even maildroid and k-9 will send emails. Its only my gmail app that will not send them.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I was referring to the task killer as a possible issue. Some people have had problems with task killers shutting down email sync. I' lost for ideas. Hope you can get it worked out. Though I have not experienced this, you definitely are not the only person with the issue.
Good luck!
I have had the same problem. It does send just not right away particularly emails with attachments. I sent an MP3 yesterday to a friend and it sat in the outbox for over and hour. I send a one line email today and went out instantly
email issues
I have been trying to send via aol and cant get the cell to send. It worked initially. i think i had set it up with one aol account and then switched to another aol account and the system isnt working since.
I dont know what to do... but i do get emails on the cell. its very confusing and i have checked the smap ...any ideas for me to try? also cant find how to sync cell with pc without clearing out the harddrive. Ive only had this for abour 1 month and already have a number of photos that i dont want to lose not to mention all the contacts!
Hello everyone,
I just got the G2x yesterday. When trying to configure my exchange email I received an error message:
"this server requires security features your phone does not support"
I tried to set up the password for the phone but it still didn't work.
I set up my work exchange email several times before with my Garminfone (running 2.1) and my iphones without any problem.
Can anyone help?
Same thing happened with my Vibrant when trying to use Touchdown so I just assumed I wasn't able to get my work email on my phone. Maybe we are doing something wrong?
I have this problem too. Can anyone enlighten us? Or is this just a problem with our individual e-mail servers being too demanding of security features?
I'm set up with my work's Exchange account. No problems.
-bZj
G2x in effect....
Try checking the SSL security setting during setup.
Sent from my GT-I9000 using XDA Premium App
I noticed since I installed the ICS leak about 2-3days ago, Im able to receive my email from exchange just fine, but cannot send email, they just get stuck in the Outbox. I just noticed this today after seeing a ton sitting there. I can continue to receive emails no problem.
This is an exchange setup, so obviously there is no incorrect outbound mail server setting like SMTP or IMAP.
So on a hunch I decided to add this exchange account to my iPad, and send a test mail, and it worked! So for some reason the phone refuses to send out any email from my exchange account but has no problem receiving mail into it.
I also have a GMAIL account which is setup using the native Gmail app and that works flawless, no issues there, its just the native email account with exchange now that seems to have an issue.
Anyone else having this issue? Ive tried to delete the account, re-add it, no change. Then went to Application and cleared all data/cache, no change.
Dixit
never heard of this issue, but what about k9 as an alternative
K9 doesnt support Exchange Activesync yet, it only supports Exchange Webdav (which is older Exchange server implementations).
Dixit
I know its definitely the native email app that has issues with sending the mail through Exchange ActiveSync. I just downloaded Enhanced Email from the market and put my same credentials in for my corporate email and was able to send out mail with no issues. Wondering if anyone else uses the native ICS email app with Exchange Activesync has issues.
I had that problem with the native email app yesterday with a recovery based ICS install.
After messing around with it for a while, I did find that the way the e-mail app is working is really odd/seems to require some of the bloatware I typically freeze. I went ahead and did another factory reset of settings in CWM and wiped cache and such a few times, and it did start working.
After the reset and not touching anything, I got the exchange setup to work with both the exchange server at work, and Hotmail's version of it.
I am getting same issue. I tried delete and adding account again. It works for few hours and after that it starts accumulating emails in outbox.
I have not factory reset again yet, as I would need to install all apps again
I ended up reverting back to GB. I have to be able to reply to work email. There is something wrong at the framework or core in this leak. Cause even other email apps like Enhanced Email had the same issue. Worked fine for a few hours then stopped.
Dixit
You can try the newer email apps at
http://forum.xda-developers.com/showthread.php?t=null
I love them lots, and they're very speedy
Sent from my SAMSUNG-SGH-I727 using xda premium
That link is invalid.
Sorry. Its linked on this page:
http://forum.xda-developers.com/showthread.php?t=1573221
Sent from my SAMSUNG-SGH-I727 using xda premium
Was seeing the same issue, messages in the outbox that wouldn't send until manual refresh. Changed the account setting 'Auto resend times' from 3 to 'No limit' and problem solved!