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Hey guys..
I have scratched the fluck nuggets out of my beautiful Raphael.
I have a one year warranty on the phone.
The following is worth the bad karma for me..., so please.. if you have only negative comments to make- please save it for someone who cares!!
I would like to kill/bomb/grenade my phone so that it appears completely toasted .. with little to no evidence it was damaged.
This probably means software .. since any physical damage will void the warranty.
I was thinking, restore the default SPL, flash the stock ROM back onto it, and then try to re-flash the stock ROM but pull out the battery half way into it.
Will this kill my phone worthy enough for AT&T to replace it for me? Or do you think they repair it (not ideal).
P.S. I have searched, I guess I dont know what terms to use or no one has the balls to go through with my type of evil plan.
All Advice (except negative comments) appreciated!
thanks guys
The reason why prices rise
Thank you for the extraordinarily helpful advice! I'll try that. Thanks!!
For the third time, i have selflessly helped others in this forum quite a bit. IF you have a negative comment that does not help me, mumble it to yourself and giggle. Do not waste your valuable time posting it here. You will not change my mind.
Any friendly people who can actually help address the questions I have posed are welcome to respond.
I understand what I want to do is frequently frowned upon ... but at the same time, charging $.20 to send some kilobytes through the air isn't exactly a nice thing to do to your loyal customers.
P.S. If AT&T offered equipment warranty on this phone .. this would not be an issue.
They decided to screw their customers by not offering it, and so I will work the system.
ryaske said:
P.S. If AT&T offered equipment warranty on this phone .. this would not be an issue.
They decided to screw their customers by not offering it, and so I will work the system.
Click to expand...
Click to collapse
Maybe your idea is the reason behind that
Maybe so but that is irrelevant to the questions I have asked.
Are the scratches deep enough for a fingernail to get caught on them? thats what they ask you over the phone when turning in a device for a warranty exchange. If so then warranty is void.
On to the fun part
You could try unplugging the battery halfway through a flash which will cause the device to start up in bootloader mode. From their its easy to just restart the flash and be on your way. If you go to an At&t Device Support Center, most of the guys their aren't trained to each device specifically, they're mainly trained to rule out physical damage and go from there.
So it wouldn't hurt to try that. Unplug battery during flash and see what they'll do. I'll be surprised if they flash a rom because i've turned in one device that was stuck on a white screen and they just handed me a replacement fairly quick.
Now, the next thing you could try i figured out accidently by trying to improve GPS reception on my Tilt. Actually scratch that, just found out it won't work on the Raphael. With my tilt i took a copper wire (taken from an old landline telephone) and plugged it into the antenna extender port on the back of the device.
This greatly improved my GPS reception, then i stuck it in the other port (phone antenna) and i got 5 bars, but when i took it out, i couldn't get any service. I think it fried the antenna.
I took that device into the At&t Device Support Center and the guy at the desk handed it to the Tech who just looked at it, handed it back to me asked me if i wanted to back anything up and gave me another device (refurbished)
One last thing. Although i turned in a flawless At&t (no scratches nothing) in for a 5th warranty exchange and they gave me the Raphael, it ended up having 2 deep scratches on the frame of the keyboard of the device. When i called in they told me since it was my 5th return its not under any warranty.
this is kinda a crappy question to ask, and it's the reason we pay such high amounts for our beloved phones. BUT.... just zap the sh!t outta it with a stungun simplest way I can think of. maybe microwave it for 5 or 10 seconds? nah.. that'd just start a fire. stungun.
I wonder what a few seconds in the microwave would do or near a moderately strong electro magnet would do.
thankfully my fingernail does not get caught in the scratches .. its just abrasion scratches, kind of like what sandpaper would do. I can barely see the scratches when the screen is on .. unless I'm thinking about it.
I will try to F up a flash today. Maybe even when changing the bootloader so that there is nothing there to "take" a new rom. If anything, this will serve as a test-case for those wonder what would happen if your electricty goes out the next time your flashing (prevent it: use a laptop!)
for those that have contributed something useful so far. I THANK YOU. This forum is for sharing information, not morals.
I will post back with the results of the suicide and warranty exchange so others can learn from it
ryaske said:
for those that have contributed something useful so far. I THANK YOU. This forum is for sharing information, not morals.
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Click to collapse
Actually if you read the forum rules it clearly states:
9. Don't get us in trouble.
Don't post copyrighted materials or do other things that will obviously lead to legal trouble
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I'd have thought discussing insurance fraud is certainly pushing & bending that, if not breaking it completely.
Deliberately breaking your phone to claim under warranty or insurance is fraud. Please don’t drag our forums down to your level.
Live with it
Beeble said:
Actually if you read the forum rules it clearly states:
I'd have thought discussing insurance fraud is certainly pushing & bending that, if not breaking it completely.
Deliberately breaking your phone to claim under warranty or insurance is fraud. Please don’t drag our forums down to your level.
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Click to collapse
Exactly. Maybe you could learn a lesson and invest more care in your next device. Mods should close this thread.
ok, well under that logic, fraud will also be damaging your own phone, even if by accident, and then getting a warranty replacement and mentioning you have done so on the forum.
So that means everyone that flashes their phone and F's it up, then gets it replaced is also "getting the forum in trouble" because it is also technically warranty fraud.
How exactly the forum is now "in trouble", I will never know. Its not like you gave me the idea to screw my phone. I simply asked for advice and experiences. How dare I use a forum that has always been a help to me, for getting information, similar experiences, and help. I dont know what I was thinking.
Go ahead and lock the thread.. you guys are all whiney nannies anyway. Save me the trouble of having to hear you guys.
P.S. You should get out in the real world where cut throat tactics happen every day. Its kill or be killed in corporate America. (I work for a very large company and I know that so intimately, I couldnt give you the details if I wanted to .... i would fear for my way of life.)
Good luck on your crusade to right all the wrongs in the world. I learned its not worth the effort .. Playing their own game is far more beneficial.
one more thing. the worst thing that could have happened is I get denied the warranty exchange. That is my own risk and I acknowledge I'm taking it.
How would my attempt at warranty exchange EVER "obviously lead to legal trouble", ESPECIALLY for the forum???
If you want to quote the rules, you should interpret them as they are written. No where does it say "have good morals" and "dont bring the forum down to your level". I'm pretty sure it does say
2. Be polite and respect your fellow xda-dev user.
There is no need for cursing, flaming, racism or personal attacks. There are a lot of different nationalities on this forum all with different cultures, this means that no matter what you're like, you'll have to adjust to people that are most definitely not like you. It will gain you a lot of respect if you help to keep the peace. It's disrespectful and therefore not permitted to create Alias Member names in an attempt to deceive others.
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and
10. Help others if you can.
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Further, my intentional doings and my reports of what happened could actually help someone who has done the same, but by other unintentional means.
I am, as always, in the spirit of the forum, here to help and be helped.
Stick it to the man!
FWIW, you could get an Invisible Shield that would make the scratches less noticable.
HAHA
Ok the deed is done. The hitman has collected. The eagle has landed
ryaske said:
HAHA
Ok the deed is done. The hitman has collected. The eagle has landed
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Since you've gone to such great lengths to explain how this enterprise is going to benefit the community, and how anybody judging you is such a whiner, how about you explain the details?
Yeah I wanted to help people, but all the **** I got made me rethink the whole posting on the forum thing. I figured spilling more information will only get more people to chime in with their nasty nanny comments..... so I wasn't going to.
BUT since you asked, and you specifically were not one of the nannies (or atl east one that kept quiet.. i thank you!)... I would be happy to share the details.
I thought I would be able to kill it through software .. but it turns out bricking a phone intentionally is NOT an easy thing to do.
1) Pulling the battery is not enough to stop the flash. It will continue just fine on USB power only! Therefore I dont know how bad batteries could cause problems with flashing...
2) Stopping the flash of a ROM by pulling battery and USB almost always (for me, 10 out of 10 times) just causes the bootloader to complain "bad data" when you reset the phone, or something to that effect. You can reflash easily every time, I guess unless you stop it at the PERFECT moment ( I wasn't able to)
3) Stopping the flash of a Bootloader is absolutely impossible. I tried maybe 15 times (switching between stock SPL and the 1.90 SPL), but each time it loaded up just fine....
4) So,now getting desperate (Like I wasn't already...) I went to further measures. The stock battery is 3.7v DC. I applied 5 volts AC to the battery connector first, very quickly as fast as I could touch leads to the battery pins. Each time.. nothing happened and the phone booted fine.
So I stepped it up to 7.5, then 10. applying 10 v AC on the 3rd time was the charm. The LED flash blinked once very quickly, and then the phone ceased to turn on. I was nervous doing this.. I didnt want anything to physically fry. It turned out very well, it didnt get hot at all, no smoke and no burning smell.
Then I went to an AT&T store and turned it in for a new one. The guys there told me this wasnt the first time the Fuze came back completely dead!!! Imagine that.....
If the software bricking worked easily .. I planned on trying to recover it as a test case .. but alas it was damn tough. Thats also why I didnt really give many details.
This just goes to show everyone flashing your phone is really, really safe. I would say- flying in an airplane safe. When it fails, it does so rarely, and spectacularly and catastrophically... enough for all the media to hear about it (everyone on the forum). I wouldn't be worried tho, stepping on to a plane is just fine and chances are very good (you can round those chances to "always") it will work fine.. even if it screws up during the process some how.
So, GO FLASH THAT NEW ROM!!
A sincere thanks for the forum for putting up with an opinion/viewpoint that the majority clearly and rightfully disagrees with.
All I can say is WOW - what a mean thing to do; torture your phone like that. You could also have tried waterboarding, because in America that is not considered torture.
ryaske said:
P.S. If AT&T offered equipment warranty on this phone .. this would not be an issue.
They decided to screw their customers by not offering it, and so I will work the system.
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Click to collapse
I have a warranty for my Fuze via ATT
Warning:
- This will void your warranty.
(But if you're doing this, you probably don't have a warranty anyway.)
- You need to be smarter than the average bear.
(I'm not responsible if this doesn't work, you pick a bad donor phone, you get stabbed while buying said phone, you somehow burn your house down while attempting these directions, you somehow manage to injure your cat when you open your phone, look its not my fault)
First:
Make sure you have a real brick. If you can get to anything other than a white G1 screen you DON'T have a real brick.
Please try:
1. Home + Power
2. Back + Power
3. Camera + Power
If you get anything other than a Tmobile G1 screen you don't have a real brick and DON'T need this guide.
What you need:
1. A donor G1.
Look for a G1 that got smashed up, scratched, broken screen, whatever. Just make sure it didn't go for a swim. I recommend craigslist. Make sure it starts at least. You can remove the back panel and check the void stickers to see if it changed color to check for water damage.
The point is that true hard bricks are caused by a major failure of the SPL. No one has figured out how to come back from this yet by software, but everyone that has seen an HTC repair bill knows you can fix it by replacing the mother board. New motherboards direct from HTC are prohibitively expensive though. Thats where the donor G1 comes in. I expect a lot more of them to be turning up for cheap now that there are some new android phones on the market.
I paid about $50 bucks for one without a working back light and a few scratches.
2. http://www.portatronics.com/guide/T-Mobile-Smartphone-Repair-Guide/
The second guide (first from the bottom). Its not that hard, just be careful. The point is that you have to slip the donor motherboard into your phone. It took me about 35 minutes and I lack fine motor skills.
Once you have it all buttoned up again:
1. format an SD card to FAT32
2. Put http://g1upgrade.com/DREAMIMG-RC29.zip in the root directory
3. Insert SD card in phone
4. Start with Camera+power and flash the same way you probably rooted your phone the first time.
I feel like this was known in the upper echelons of the community before, but I had never seen it explicitly spelled out in its own thread. Unfortunately I bricked a professors phone last Friday night and had to make it right using the minimum amount of cash possible by next Monday morning.
Wouldn't you know, its running kingklicks 2.0 right now.
- Faylix / Local
If you liked this,
Donate to Local's Broke Law school fund
Its so funny you post this because I actually have a white G1 with a cracked screen and heavily scratched face and a black G1 thats perfect but has the Haykuro brick. Maybe I will throw the nice stuff on the working phone once I go buy some tools. lol
It works. Just be gentile with the connections when removing the motherboard, and a little scotch tape goes a long way to holding the connections in when you re-attach them to the donor board.
Taking the G1 apart is surprisingly easy. Do yourself a favor though, take the motherboard from the white one and stick it in the black one. Much easier than transferring the screen.
Go fix that brick.
- faylix
this is hardly a fix, essentially a new motherboard is a new phone, it just has your old case on it, so there's no actul fix apart from replacement. my opinion while it's great use of imagination, it's not by any means a fix. for all you know, the phone you're buying may be a blacklisted phone and will not work, it could even have the spl brick itself, so this is neither a true fix, or reliable
sorry
senaia said:
this is hardly a fix, essentially a new motherboard is a new phone, it just has your old case on it, so there's no actul fix apart from replacement. my opinion while it's great use of imagination, it's not by any means a fix. for all you know, the phone you're buying may be a blacklisted phone and will not work, it could even have the spl brick itself, so this is neither a true fix, or reliable
sorry
Click to expand...
Click to collapse
Call it what you will I guess.
On Friday I had a bricked G1, $50 bucks and 35 minutes later I have a working G1.
There should be lots of used G1's turning up on craigslist right now with the CLIQ / DEXT out, and even more as the other new phones drop.
I recommend you make sure the phone you buy at least turns on, but selecting an appropriate donor / making sure you aren't buying a stolen black listed phone is up to you.
Your Mileage May Vary.
The title of this thread is *extremely* misleading.
This does not in any way unbrick a phone. It is simple replacement.
Let me guess... are you an automotive mechanic in your day job? Seems like that's all they do these days... replace parts until it works.
What you need to understand is that the part that you are replacing is basically the brain of the thing.
To put this into perspective... if you got brain cancer and the doctors said they could cure you by a brain transplant, would the resulting "person" be you? Or would it be someone else?
I suggest that you find some way of renaming this thread (as a moderator to help you if needed) to something like "get a working phone again by changing the mainboard". At least that won't trick people into reading through it just to find that you are talking about something completely uninteresting.
lbcoder said:
The title of this thread is *extremely* misleading.
This does not in any way unbrick a phone. It is simple replacement.
Let me guess... are you an automotive mechanic in your day job? Seems like that's all they do these days... replace parts until it works.
What you need to understand is that the part that you are replacing is basically the brain of the thing.
To put this into perspective... if you got brain cancer and the doctors said they could cure you by a brain transplant, would the resulting "person" be you? Or would it be someone else?
I suggest that you find some way of renaming this thread (as a moderator to help you if needed) to something like "get a working phone again by changing the mainboard". At least that won't trick people into reading through it just to find that you are talking about something completely uninteresting.
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agreed... i thought this post was going to have actual flashing method of curing a brick, not some replacement part way.
PS- I really liked that brain transplant metaphor lol
Hehe Thought someone actually beat those of us working in the unbrick thread to the method. this is simply a replacement, cant call this an ubrick thread, should be titled "how to replace G1 motherboard"
lbcoder said:
The title of this thread is *extremely* misleading.
This does not in any way unbrick a phone. It is simple replacement.
Click to expand...
Click to collapse
To be fair, the title states it requires a donor.
After the task is preformed your phone is no longer a brick.
Let me guess... are you an automotive mechanic in your day job? Seems like that's all they do these days... replace parts until it works.
Click to expand...
Click to collapse
Actually I'm a law student that builds motorcycles in his off time.
If a part is broken, it can be obtained cheaper than a whole new unit, than the best "fix" in my mind is to just replace the part no?
What you need to understand is that the part that you are replacing is basically the brain of the thing.
To put this into perspective... if you got brain cancer and the doctors said they could cure you by a brain transplant, would the resulting "person" be you? Or would it be someone else?
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Click to collapse
Existential questions aside... if your phone is bricked, you can pay $400 for a new off contract phone, $200 and sign up for another 2 years, or $50 bucks and have a working phone using most of your own hardware. I know what I'd choose.
I suggest that you find some way of renaming this thread (as a moderator to help you if needed) to something like "get a working phone again by changing the mainboard". At least that won't trick people into reading through it just to find that you are talking about something completely uninteresting.
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Click to collapse
Wow. You're a hostile one.
I'm very sorry I wasted 5 minutes of your day in reading about the best, cheapest, way *so far* to fix a bricked a phone.
I'm also very sorry you lack basic reading skills, don't seem to understand what (requires a donor) means, and seem to have a dislike of mechanics. I suggest you re-read the top of the thread, realize since you are clearly dumber than rocks, this thread is not for you
Anyway, lets try and keep this on topic.
I was in a bad position, figured out the best fix I could given the current state of affairs, and thought it might help some other users on this board.
Mods, Please delete, change, do as you will.
If you have real questions about this process I'll answer them, I'm done with the back and forth.
Great thread, I agree, the time these guys have wasted trying to resurrect bricked fones, the fix seems easy enough. Always better to follow the path of least resistance. Good thinking.
"requires a donor" could mean anything.
-SOFTWARE donor.
-it could mean that you are temporarily hijacking one to run the second.
I'm sorry that you don't see HOW MANY people got tricked by your misleading title into thinking that this thread was about something that it WAS NOT.
And motorcycle mechanic.... same thing. Just how did I guess?
And law student? I guess you must have taken too much from "how to mislead 101". Bloody (wannabe) lawyers...
Great thread, I agree, the time these guys have wasted trying to resurrect bricked fones, the fix seems easy enough. Always better to follow the path of least resistance. Good thinking.
And there is a big difference between fixing a device and a human.
When the cpu on my computer dies, i replace it, not the whole computer.
Or if the ECU goes out in my car, I replace it, not the whole car.
Dont listen to these punks, the fix you provided is indeed a fix for bricked phones. It may not be a software fix, but it is a fix.
The automotive comment made shows just how ignorant some people are. In fact, people do the same thing with vegetables at a store. Pick 1 up, its not satisfactory, pick up another, still not good, pick up another, this one is good! No difference.
bubonik said:
Dont listen to these punks, the fix you provided is indeed a fix for bricked phones. It may not be a software fix, but it is a fix.
The automotive comment made shows just how ignorant some people are. In fact, people do the same thing with vegetables at a store. Pick 1 up, its not satisfactory, pick up another, still not good, pick up another, this one is good! No difference.
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Click to collapse
i aggree... give the guy a break the title may have been a little misleading but has anyone got any better ideas that work? i thought so...
JackD3ath said:
Great thread, I agree, the time these guys have wasted trying to resurrect bricked fones, the fix seems easy enough. Always better to follow the path of least resistance. Good thinking.
And there is a big difference between fixing a device and a human.
When the cpu on my computer dies, i replace it, not the whole computer.
Or if the ECU goes out in my car, I replace it, not the whole car.
Click to expand...
Click to collapse
This isn't about a fried CPU. The CPU is fine. It is about a BIOS FLASH gone bad (quite common). When you do a bad bios flash, do you replace the mainboard? No. You yank the BIOS FLASH chip out and "hotflash" it in another mainboard to resurrect it! http://www.overclock.net/faqs/102206-how-hotflash-your-bios-chip.html
So what do you do when there isnt another motherboard available to fix the flashing? (G1 Software fix)
You replace the motherboard.
Yeah ok so why dont you just do that then. I dont see your solution realized in the other thread.
Your the one comparing apples and oranges. I mean brain surgery.
bubonik said:
Dont listen to these punks, the fix you provided is indeed a fix for bricked phones. It may not be a software fix, but it is a fix.
The automotive comment made shows just how ignorant some people are. In fact, people do the same thing with vegetables at a store. Pick 1 up, its not satisfactory, pick up another, still not good, pick up another, this one is good! No difference.
Click to expand...
Click to collapse
Actually, you've just shown YOUR ignorance with your vegetable nonsense. Picking through a bunch of the SAME KIND of vegetable is not the same as replacing parts until something works.
Fact is this;
When you bring your car in to be "serviced", all they do is *replace parts*. Even if they don't know what part is giving you problems... they just keep on replacing parts until the problem goes away and stick them all on your bill. And this is despite the fact that things can usually be *repaired*. The correct way to repair things is to find what isn't working (done -- it doesn't boot), figure out why (IPL and SPL are incompatible), and correct the problem (rewrite IPL and SPL). Instead, you take the "automotive approach" and just replace parts until something works... except that in this case, you are not actually repairing the "bricked" phone, you are repairing the "smashed" phone and giving up entirely on the bricked one since it is the mainboard that defines what phone is what.
JackD3ath said:
Yeah ok so why dont you just do that then. I dont see your solution realized in the other thread.
Your the one comparing apples and oranges. I mean brain surgery.
Click to expand...
Click to collapse
No? So instead of waiting a few more days to see if the jtag solution comes through, you're going to go out and spend $xxx on a new *broken-and-possibly-useless* phone in the off-chance that you might be able to repair it with parts from your phone, which is actually perfectly fine and is simply in need of reprogramming?
Your choice.
And I'm not telling you not to.
My only complaint is in the misleading nature of the TITLE of this thread, which suggests a solution to reprogramming the phone.
Where exactly did you learn that mechanics replace parts until its right? I am a trained technician, yes certified, and 95% of mechanics I know do not do this.
I never said it was the same kind of vegetable. That was your assumption.
I got my tab back from RMA (doa) they replaced the screen and there is now a speck between the screen and glass... I can live with the light bleed but this speck is frikin annoying Its not a dead pixel with the device off it is clearly seen under the glass... HELP i am sooo annoyed and I dont want to rma again! How do you take this thing apart?
Thanks!
You don't want to risk taking the thing apart. If you **** it up it's your fault and Asus will NOT give you free warranty service after the fact.
If you can't live with it you have to call Asus and tell them you want them to fix this. They'll probably tell you to prove that they did this by taking a picture of something that's impossible to take a picture of.
Good luck. Another casualty of ****ty Asus QC and an even ****tier RMA service.
Tubular said:
You don't want to risk taking the thing apart. If you **** it up it's your fault and Asus will NOT give you free warranty service after the fact.
If you can't live with it you have to call Asus and tell them you want them to fix this. They'll probably tell you to prove that they did this by taking a picture of something that's impossible to take a picture of.
Good luck. Another casualty of ****ty Asus QC and an even ****tier RMA service.
Click to expand...
Click to collapse
Why do you **** on every thread that has anything to do with with Asus support or QC of these devices?
If you hate the thing, sell it and buy something you like.
sassafras
mmmmmk I rooted so I don't care about warranty... I am pretty good at this stuff... if not I know a guy that is a freakin meticulous electronical surgeon.... he made me new insides of the left button on my g9x mouse when the copper wore out.. if I mess it up he'll fix it. Best part hes fam so he does it for free ;D
Would just like a rough idea before I tear into it.
If you hate the thing, sell it and buy something you like.
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No. (LOL)
I don't hate the TF, I do hate the way service is handled. Your whole post and your line of reasoning is so ****ing flawed it makes me embarassed just to see how embarassing you are. A case of serious contact embarassment. I should sell the TF and I must hate it because I hate how Asus runs things and I hate their QC? Are you stupid or just deficient?
By the way, ****ting on threads would be like what you're doing, making a moronic post that doesn't even begin to answer the OP on a thread, instead you sidetrack the whole discussion. Great job you selfish asshole. I don't "**** on" threads, I tell it like it is. I don't lie about the RMA process or QC, it's the truth (in less than flattering terms) and it's relevant to the OP. Next time you want to send me a love letter go do it by PM instead of hijacking another persons thread.
mmmmmk I rooted so I don't care about warranty...
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You can unroot it and "preserve" that warranty. This isn't really a good reason to go ahead and rip through it.
I am pretty good at this stuff...
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Sounds good until you miss a clip and break it. It doesn't really matter how good you or your fam is at doing this. There's a chance for anything to break especially when you're dealing with a particular device you haven't had any experience disassembling before.
Would just like a rough idea before I tear into it.
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Click to collapse
There was a disassembly thread somewhere here that shows a minor teardown. Do a google search for it. Although I'm not sure it goes as far as the screen and glass. In addition you have no way to guarantee that you won't introduce more dust since I doubt you own a clean room. I highly advise you contact Asus first, you don't want to do this. There are too many risks that outweigh removing a stupid fleck from between the screen and glass. You'll end up breaking clips that hold the back to the bezel and then you finish up the job, fire the unit up and FUUUUUUUUUUU there are eight huge pieces of dust under the screen. Oops.
My I noticed a spec of dust last night on my TF and concur that its driving me crazy! Would asus' warranty cover something like this?
Sent from my SPH-D700 using XDA App
daazncandyman said:
Would asus' warranty cover something like this?
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Click to collapse
Yes, but I don't know, if a single dust speck is enough.
Im done with this tab... it burnt the hand that uses it. http://forum.xda-developers.com/showthread.php?p=15637454#post15637454
http://www.woot.com
Xoom for $400
figured I would post one last update and fix for anyone else affected. I (accidentally) dropped it and it went away as well as the sd card heating up issue. So if anyone else has any issues with this tablet try smacking it into the floor (Hard wood is preferred but it should also work with tile)
kthnxbie
SHORT STORY (can be omitted skip to questions):
Well I'm at the point of getting ready to take the charge in for service. It seems I have a termination problem on the main board. My phone shuts off randomly not ROM related but actual hardware (if i bump it it turns off). My battery and phone contacts are clean and making solid contact with each other as well. This brings me to my next observatory task of opening the phone. While I was open in the phone I noticed there was 4 cracks on my chrome rim (probably due to the 10ft drop to solid concrete, just a after thought). So there was no way to take it apart without fully destroying the rim. Which was upsetting because i was looking forward to seeing the beast and trying to solder it back together and\or look into a intuitive\ revolutionary (as apple would put it) way to fix the backlights brightness. Kinda all bummed out and stuff I tried to put the screws back and who would have thunk you had to shrink ray your hands so you could hold the screws. Well trying it with all fat chode like fingers I screw managed to slip from my grasp. It bounce on my hard floor a couple times, followed by that awkward silence where you know should have been a bounce and your still waiting to hear it, but nothing. O.0 So now I am missing a screw...
To the point questions\ concerns:
1. Can I bring this to tech support to ultimately get a refurb (huh), with out a screw? Or do I have to take my sammy Rogue (yea that "feature" phone) apart and steal one of it's screw and paint it black (there is a little difference in the screw probably will strip the phone).
2. Beside the obvious return to stock and PIT blah blah blah. Is there anything I need to do? Like trim my memory card b\c of the folders that say ROMS,KERNELS,MODs, etc... I don't plan on giving the card to them unless they ask for it.
3. I should probably mention, that the battery is starting to get so hot i cant hold it sometimes. and have to take it out and find some kind of heat sink to cool it. This has happened mainly when charging but has happened when idling and on stand by too.
4. should I call them or take it in? Which would prove better results in getting a refurbished or new phone? (either way I don't expect much from these sexist bastards that can't appreciate a good looking male, seems like you need to have some boobs and a nice ass to get new phones from VW)
5. chances in switching phones? I love the charge. (even though there aren't many roms\tweaks, the developers that have past through have been outstanding, even when some of them didn't have a charge) I don't love the fact I paid full released price and 2 weeks later it is $200 cheaper and they pretty much decided they don't love us (although GB and talk of ics is nice) I'm sure verizon very much wants to abort the charge.
Call verizon. Explain to them your situation. Let them know your phone is constantly rebooting. You've tried checking battery, hard reseting device, and everything else you could think of. Ask for a warranty replacement as you were given a defective device.
Sent from my SCH-I510 using XDA
Are you out of your 1 year manufactures warranty?
and as for question 4 i would just call...forget takin it in..just tell them you dont have the time..they should send one if your still within your 1 years manufacture warranty that is...
You just call Verizon and give them a reason where they can't help to fix over the phone, they will give you a replacement. In my case, I think something wrong with my phone cause it drain battery like crazy and I just want another one. I told them the screen is not respond to my touch anymore. I have to hit 4/5 times before it registered. That's it I got a new one.
I believe it still is within the manufactures first year. I got it just before we lost unlimited data. I guess I will call them then.
scarygood536 said:
I believe it still is within the manufactures first year. I got it just before we lost unlimited data. I guess I will call them then.
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Thats your best bet. Im sure they'll ship you a new device. Keep us posted.
Sent from my SCH-I510 using XDA
scarygood536 said:
I believe it still is within the manufactures first year. I got it just before we lost unlimited data. I guess I will call them then.
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Yeah for sure..Call ASAP before you get the update with the diagnostic tool.. Then they can say no there is nothing wrong on their end and not send you one. Just call and complain about the phone rebooting randomly (and cant create the problem, it just happens) and that you want them to send you another cause you didnt pay $$$ for a device to do this blah blah blah... then say you tired factory wipe and everything and your fed up and want a replacement...shouldnt be a problem at all...and again if they say go to the store tell them to PISS OFF you dont have the time for that..let us kno how it turns out
scarygood536 said:
usually when i call verizon they say we cant do anything b\c you are not the account holder regardless if the account holder is sitting next to me and i know their SSN#, account info, any other personal id... I will try tomorrow after work b\c i'm too tired to put up with b\s after work and i'll probably get a camel jocky for my representative
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Dude you're funny. I hope you get your replacement. Oh and I think any SD card would do.
Sent from my Kindle Fire using xda premium
scarygood536 said:
usually when i call verizon they say we cant do anything b\c you are not the account holder regardless if the account holder is sitting next to me and i know their SSN#, account info, any other personal id... I will try tomorrow after work b\c i'm too tired to put up with b\s after work and i'll probably get a camel jocky for my representative
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lol..call in to Verizon (611) and tell them that you (your name) need to added to the account and create a password for the account..i am not the primary account holder on my ****, my mom is. So I had my name put on the account and had a password created so now reps ask for the pass i give it to them and we move on to the problem...
EDIT:if they still give you a problem about adding a name then have the primary caller call 611 and tell them to add your name so you dont have to go thru stuff like this..
jager420 said:
lol..call in to Verizon (611) and tell them that you (your name) need to added to the account and create a password for the account..i am not the primary account holder on my ****, my mom is. So I had my name put on the account and had a password created so now reps ask for the pass i give it to them and we move on to the problem...
EDIT:if they still give you a problem about adding a name then have the primary caller call 611 and tell them to add your name so you dont have to go thru stuff like this..
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Lol for me my dad is the account holder but he doesn't know how to do anything so I am the account manager. On their website it says that the account manager has full access to the account, so you could just log into the primary's My Verizon and make yourself a manager.
scarygood536 said:
While I was open in the phone I noticed there was 4 cracks on my chrome rim (probably due to the 10ft drop to solid concrete, just a after thought). So there was no way to take it apart without fully destroying the rim....So now I am missing a screw...
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So, you dropped your phone on concrete with enough force to damage the internals (which I'm guessing is the cause of all the problems), disassembled it and lost a screw in the process, and now you want to try and get a replacement under warranty due to manufacturer's defect?
Good luck. Just don't be surprised when they back charge you for the cost of the device when they realize you've exchanged a phone you've destroyed. You've voided the warranty several times over so they've got plenty of cause to hit you with an out of warranty fee.
Oh my..
charlie_c said:
So, you dropped your phone on concrete with enough force to damage the internals (which I'm guessing is the cause of all the problems), disassembled it and lost a screw in the process, and now you want to try and get a replacement under warranty due to manufacturer's defect?
Good luck. Just don't be surprised when they back charge you for the cost of the device when they realize you've exchanged a phone you've destroyed. You've voided the warranty several times over so they've got plenty of cause to hit you with an out of warranty fee.
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Ha.. I did that once. I kicked the grapefruit juice out of my box they sent my phone to me in and so I was like, why did you send me a busted up box with a phone that doesn't work?? They were very polite about the exchange (of course, this was only like the third day I'd had it). I went to church after so I think it all evens out.
cliMAKtic said:
Ha.. I did that once. I kicked the grapefruit juice out of my box they sent my phone to me in and so I was like, why did you send me a busted up box with a phone that doesn't work?? They were very polite about the exchange (of course, this was only like the third day I'd had it). I went to church after so I think it all evens out.
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Lol, my friend got an old out of warranty second hand PS2 replaced by writing to Sony and pretending to be a very upset 12 year old. These things do work sometimes
charlie_c said:
So, you dropped your phone on concrete with enough force to damage the internals (which I'm guessing is the cause of all the problems), disassembled it and lost a screw in the process, and now you want to try and get a replacement under warranty due to manufacturer's defect?
Good luck. Just don't be surprised when they back charge you for the cost of the device when they realize you've exchanged a phone you've destroyed. You've voided the warranty several times over so they've got plenty of cause to hit you with an out of warranty fee.
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I dropped my phone maybe 6 months ago, no apparent damage (internal or external) phone still worked great. At the time of the drop the phone was in a case. I'm not really sure how those cracks got on the outside of my phone but my screen is in perfect condition.. I never even disassembled any of it I got all the screws out and saw that if i tried to take it apart further i would have bigger problems, so I put back the screws and one fell out of my hands. I also found the screw, which managed to bounce onto a shelf of my bookshelf. So my charge works, just has a loose connection somewhere. Not surprising seeing how I work a construction job. The phone doesn't look that bad at all it looks barely beat up, besides the small cracks in the rim which you wouldn't know unless you really studied it. There should be no reason to back charge me anything.
cliMAKtic said:
Ha.. I did that once. I kicked the grapefruit juice out of my box they sent my phone to me in and so I was like, why did you send me a busted up box with a phone that doesn't work?? They were very polite about the exchange (of course, this was only like the third day I'd had it). I went to church after so I think it all evens out.
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i have to go to church for weeks to make up for some girls I've "dated". I hope i can even that out too. Verizon screws us enough, time to give a little back
scarygood536 said:
I dropped my phone maybe 6 months ago, no apparent damage (internal or external) phone still worked great. At the time of the drop the phone was in a case. I'm not really sure how those cracks got on the outside of my phone but my screen is in perfect condition.. I never even disassembled any of it I got all the screws out and saw that if i tried to take it apart further i would have bigger problems, so I put back the screws and one fell out of my hands. I also found the screw, which managed to bounce onto a shelf of my bookshelf. So my charge works, just has a loose connection somewhere. Not surprising seeing how I work a construction job. The phone doesn't look that bad at all it looks barely beat up, besides the small cracks in the rim which you wouldn't know unless you really studied it. There should be no reason to back charge me anything.
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Yeah I wouldn't worry about it at all since there's no major damage on the outside of the device...you should be fine
cliMAKtic said:
Ha.. I did that once. I kicked the grapefruit juice out of my box they sent my phone to me in and so I was like, why did you send me a busted up box with a phone that doesn't work?? They were very polite about the exchange (of course, this was only like the third day I'd had it). I went to church after so I think it all evens out.
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charlie_c said:
Lol, my friend got an old out of warranty second hand PS2 replaced by writing to Sony and pretending to be a very upset 12 year old. These things do work sometimes
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People complain about the cost of everything going up, and this is precisely the reason why insurance and other services go up in price. The replacement devices aren't free, and the cost of replacement has to be made up somehow. Congratulations for feeling good about dicking over the honest people in society.
imnuts said:
People complain about the cost of everything going up, and this is precisely the reason why insurance and other services go up in price. The replacement devices aren't free, and the cost of replacement has to be made up somehow. Congratulations for feeling good about dicking over the honest people in society.
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Hey, I don't condone it and it's nothing I've done myself, but people that rationalize that kind of behavior don't understand the harm of it probably. Kind of like SUV drivers that complain when gas prices go up...
imnuts said:
People complain about the cost of everything going up, and this is precisely the reason why insurance and other services go up in price. The replacement devices aren't free, and the cost of replacement has to be made up somehow. Congratulations for feeling good about dicking over the honest people in society.
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Right on the money. People blame the companies over rising prices but they don't realize that profits stay about the same. Kind of like what is driving up medical costs... Frivolous lawsuits by butthurt idiots.
Sent from my handheld Linux computer using electromagnetic radiation.
I don't mind using my warranty, I paid for because I knew my phone would break all my phones, except my samsung phones, stopped working before i even put them through the rigorous days on a construction job. I rather spend the down payment on it than having to buy a new phone full price. I've been dicked by verizon (ex. buying replacement phones a couple months after getting a paid replacement) though so i don't feel bad getting a new device for free.
i don't deny people getting phones for free just to get new ones is wrong and screws over the honest people, but verizon in my eyes, while being a loyal customer for about a decade or so, hasn't been really that honest of a company. Like the whole data plan needed phones. My mom and sister both had the same phone, one need a data the other didn't (due to the timing of when they got the phones)... All the phone had was verizons "mobile web" on EVDO pretty usless itself. But the data plan was forced upon one of them for profit gainsb(data was even blocked on our account at the time). This doesn't even include the trying to charge to transfer contacts and bs fee's fee's. If Big Red didn't have all the members and didn't get the best signal in my area i'd be on a different carrier.
For anyone who cares it's just the digitizer. Cracked but still functioning. I found LCD/DIGI replacements on ebay for $50. I also found videos on youtube of what to do.
I also saw some horror stories in the video's comments. Everything from broken LCD (they tried DIGI replacement only) to ripped motherboard ribbons to "I did everything right but the phone doesn't work anymore."
If I attempt this, it will be the first time I've replaced hardware on a phone.
Have any of you attempted and successfully replaced the digitizer, lcd screen or both in a bundle?
If so, what were the hardest parts? Anything I need to pay special attention to? Any special tools needed for the job, or will the torx bit and something plastic to pry with be enough? Any other advice?
Money's not so tight that a new phone isn't out of the question, but I like this one and would rather not have to go through all the nonsense of rooting and getting things set up again if I can avoid it.
Thanks in advance for the feedback.
Make sure you don't loose any screws keep them seperated for easier replacement. Also make sure that everything is back where it is supposed (cables) to be or your phone isn't going to work...then you'll have to repeat the whole thing! Good Luck.
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Thanks for posting up.
I watched a couple videos already and one did mention that the screws should be separated because they aren't all interchangeable with each other.
Fortunately, I'm not a complete bafoon when it comes to doing stuff like this. It's just that it's going to be the first time I attempt it on something so delicate. What took one guy 20 minutes in a video will probably take me much longer, as all new ventures do for people.
Any advice regarding glue or ribbons? Or will going at it with a delicate touch be enough?
Whatever people in videos say/do is probably what you should do. So if they do stuff with glue or ribbons then you should do that.
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