Related
Title says it.
Doesn't matter what I'm doing, any app, any time, it will randomly vibrate and go back as if I hit the back button.
It seems to happen especially when I tap something.
Ex. On the xda android app, I tap into a thread, loads up, I feel my phone vibrate and it goes back.
Its really frustrating. I never noticed it until I started flashing roms. I always flash back to stock & wipe data bla bla bla so I know I'm not doing anything wrong there.
Anyone?
Sent from my SAMSUNG-SGH-I897 using XDA App
It might be a malfunctioning button. I had a similar issue with my home button where the phone would go nuts at random times with the screens switching back and forth. It's pretty rare, but when it happens it's usually hardware related.
Well that's just wonderful. Aka I'm screwed.
Sent from my SAMSUNG-SGH-I897 using XDA App
ninjuh said:
Well that's just wonderful. Aka I'm screwed.
Click to expand...
Click to collapse
How are you screwed? Backup with TiBu, flash back to stock w/ ODIN and take it to a AT&T repair center and they can swap you out with another device.
I got this on upgrade through Amazon. At&t wont swap it unless I got it through them. Only way I can do it is through Amazon and my 30 days are already up so Idk how that would work...
Sent from my SAMSUNG-SGH-I897 using XDA App
ninjuh said:
I got this on upgrade through Amazon. At&t wont swap it unless I got it through them. Only way I can do it is through Amazon and my 30 days are already up so Idk how that would work...
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Not true. I bought my Captivate from Radioshack and the AT&T warranty center replaced the phone for me w/o any issues. As long as you did not buy it from a guy who found it when it fell-from-the-truck, it should be fine.
jaykishora said:
Not true. I bought my Captivate from Radioshack and the AT&T warranty center replaced the phone for me w/o any issues. As long as you did not buy it from a guy who found it when it fell-from-the-truck, it should be fine.
Click to expand...
Click to collapse
what if its past the 30 days? and do i need my receipt from Amazon or anything like that?
Mine also does this, instead I've noticed it does it with the home button. Mine causes it to trigger the search button. I've noticed since I've switched to Froyo though that the problem doesn't occur as often, but it still does it probably once or twice a day.
ninjuh said:
what if its past the 30 days? and do i need my receipt from Amazon or anything like that?
Click to expand...
Click to collapse
What ROM are you running? I am having the same issues, but I have it with both the back AND the Home buttons. It seemed to not be as bad with the Stock JF6
I've went to the AT&T Warranty Center with a phone that refused to turn on/charge/etc.
All they asked of me was my phone number. They checked the phone out, etc. and gave me another one.
I think I might have figured it out. I work in a warehouse in Spokane Washington and right now its colder than tits out. Might be the phone getting to cold. Ill know after today n ill let you guys know
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine does it in a warm room, outside, freakin anywhere. BUT I did switch from stock JF6, off of a Vibrant ROM. It hasn't happened once today.
I also found out that as far as the repair centers go, if you get a new device you are VERY lucky. Most of the time you are going to get a referbished item. They go in range from the 1006-1010 phones.
Sent from my SAMSUNG-SGH-I897 using XDA App
I've got the same problem going on with my captivate. I tried a couple different ROM's to see if it had any effect. It was happening on Perception build 4, Axura RC1, and on stock. I'm guessing it's a hardware issue, but if someone's found a solution, please keep us updated!
I have the same problem but with the search button. It happens everywhere, but the other night it was freezing so i was sitting next to a space heater and it really wigged out.
Sent from my SAMSUNG-SGH-I897 using XDA App
You might try this.
Okay guys---first post after lurking and learning for awhile. Try not to ROFL with this suggestion. I've owned my captivate for a bit over a month. Before ever turning it on I put a high-priced screen protector in place. Immediately I was plagued with the problem of the buttons doing things without asking. Press the home button and get search, vice versa and every possible combination. Took it back to the phone shop and this 15-year old looking sales guy took one look and asked if I minded if he trimmed a quarter of an inch off the bottom of the screen protector. I said no and in five minutes I left with a captivate that no longer mis-fires with every touch. Now, I suppose you guys with this problem don't even have a screen protector in place.
FishDoc
I have a screen protector and I've considered that being the problem. Haven't used my phone much today so I haven't really noticed it but it has happened a few times...especially in the xda app. Ugh this phone is gonna be the death of me
Sent from my SAMSUNG-SGH-I897 using XDA App
ninjuh said:
what if its past the 30 days? and do i need my receipt from Amazon or anything like that?
Click to expand...
Click to collapse
Should not matter. I was past 30 days. I would've returned the phone and avoided the hassle if it was in 30 days. Surprisingly it took me less than 5 minutes to get a replacement phone in the warranty center.
All they asked me was the phone number of the account and name on the account and my ID to confirm that I was the owner of the phone. No receipt was asked.
jaykishora said:
Should not matter. I was past 30 days. I would've returned the phone and avoided the hassle if it was in 30 days. Surprisingly it took me less than 5 minutes to get a replacement phone in the warranty center.
All they asked me was the phone number of the account and name on the account and my ID to confirm that I was the owner of the phone. No receipt was asked.
Click to expand...
Click to collapse
I found out from the service center in my area. 0-30 days, brand new phone. 31 days-1 year, most likely a referb phone, but you could get lucky and get a new one. Over 1 year you're SOL.
I have a 1007, and was offered a 1008. The ranges run from 1006-1010, 1010 being the newest batch, and I of course was going for a 1010. I decided to skip the 1008, and wait to see if they got any new shipments in.
I'd been have tons of problems with the buttons on mine, the Home and Back were mental! I went back to stock JF6, I only had a couple random presses of the back button. Right now I'm running Assonance 2.0, it's i9000JK3 based and Modem. Not a single random pressed all day today. I had pretty heavy use today
so i did some tweaking on my phone and i think it's fixed, at least for now. i found that the stock jf6 rom had the most issues with it, so i flashed jh3. from there, i flashed up to perception7, and i haven't had the issue again yet.
i need to know if this a hardware issue or software. every 2 days or so my camera wont start . i close everything running and it just freezes up on me. i have nothing crazy installed jsut root, tibu, chase, android game, flashlight. thats it ! i will click the camera icon ill see the screen shake for a second and just go back to home screenl. also sometimes i click the multi task button and clear everything out when i press home it has to load all my widgets again.. this phone is werid...
i bought it online at radioshak for 50 bucks do you guys think i can get a new one in store or do they deal with online only
I had this happen to me twice in a week of use. I'm wondering if another app is not releasing the camera from it's use. I haven't been killing the camera app after use, so maybe it has an issue being open for long.
Other apps that use the camera I may have had open are Instagram, Facebook, Gallery.
zaisaroni said:
I had this happen to me twice in a week of use. I'm wondering if another app is not releasing the camera from it's use. I haven't been killing the camera app after use, so maybe it has an issue being open for long.
Other apps that use the camera I may have had open are Instagram, Facebook, Gallery.
Click to expand...
Click to collapse
same. its either gallery or instagram, hmmm
i had this issue since i bought the phone. never figured it out. a couple of days ago, the camera just stopped working altogether. it won't start most of the time. when it does start, the image is dark and very distorted. i tried to upgrade from 1.73 to 1.85 and didnt solve the issue. i did a factory reset and it didn't solve the issue. so earlier today, i ended up just exchanging it with a new phone.
Happening to me as we speak!
Made a quick, nasally sounding video.
http://www.youtube.com/watch?v=X4hDD-hMiF0
- Instagram is still able to use the camera.
- If I close them all in multitasking, it doesn't fix it.
- Force stopping Instagram and/or the Camera app doesn't solve it, I have to reboot the phone.
EDIT:
Fast boot is off on my device.
unsp0ken said:
i had this issue since i bought the phone. never figured it out. a couple of days ago, the camera just stopped working altogether. it won't start most of the time. when it does start, the image is dark and very distorted. i tried to upgrade from 1.73 to 1.85 and didnt solve the issue. i did a factory reset and it didn't solve the issue. so earlier today, i ended up just exchanging it with a new phone.
Click to expand...
Click to collapse
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
Happens to mine too, about 4 times already. Have to restart the phone to get it to work again. Had the phone for about a month. If the update fixes this and other problems this phone will be perfect.
Crizthakidd said:
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
Click to expand...
Click to collapse
Try a factory reset. If this doesn't solve the issue, I'd take it back. I've never had any such issues on 1.73, 1.82 or 1.85. I'm inclined to think its either a software issue (like an installed app interfering, as one reply suggested) that a factory reset may clear up, or its a hardware issue.
Crizthakidd said:
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
Click to expand...
Click to collapse
well, i won't say that your problem was the same as mine but i think mine was definitely a hardware problem. i experienced the problem on 1.73 and 1.85, rooted and unrooted, locked and unlocked, and even after a factory reset. luckily the camera just complete crapped out before my 30-day was up so it was easy to justify the exchange at the at&t store.
zaisaroni said:
Made a quick, nasally sounding video....
Click to expand...
Click to collapse
Video exactly depicts what happens to me. I will try to open the camera app and it just flashes and kicks me out. I've tried all sorts of things to alleviate the problem but the only solution I've found is restarting the phone. Pretty annoying....
The display HOX at the AT&T store had the same issue. I'm assuming this is software related but who knows
this happened the first week I had the phone. When I updated it to 1.82 the issue went away so I'm assuming it was software
Sent from my HTC One X using XDA
Did you ever find a solution to this?
redpoint73 said:
Try a factory reset. If this doesn't solve the issue, I'd take it back. I've never had any such issues on 1.73, 1.82 or 1.85. I'm inclined to think its either a software issue (like an installed app interfering, as one reply suggested) that a factory reset may clear up, or its a hardware issue.
Click to expand...
Click to collapse
Well if it was a software issue, factory reset is worth a try. However if its something that needs to be fixed in a future update (a bug) then going back to factory shouldn't help. And thats why the OP had another thread about how to update.
Crizthakidd, have you tried other camera apps from google play? I know you said you were going to. How did that go, if you did? Obviously if there's a software issue, even if factory reset doesn't fix it, xda can. That is, root, unlock, install a newer custom rom.
I had this problem on 1.72, and other apps were still ok using the camera. I made a quick video of it happening.
https://www.youtube.com/watch?v=X4hDD-hMiF0&feature=youtube_gdata_player
***Ever since the 1.85 OTA it hasn't been happening so I would suggest HTC fixed it. ***
However I am rooted and doing mods so I am restarting more often to check my work.
Sent from my HTC One X using XDA
Lack of a better subject description the only thing I can describe it as is possessed. I've never had this problem before. Searched various different keywords and couldn't find anything. So if this is a repost then I apologize.
I have a Samsung Galaxy S3 from Verizon white 32gb. Never been rooted. Around the time Verizon pushed out the last update for the phone it's been acting strange since the update and it's progressively gotten worse. It's almost made purchases for me while I'm browsing google play it'll randomly press areas and randomly click buy at times. Or I'm trying to text someone and it'll either type something on it's own or start trying to delete/lock/resend, etc messages. It starts up s voice randomly too.
So basically it's like having a set of ghost fingers/hand trying to control my phone while I'm trying to control it and the ghost is winning and I'd rapidly hit the home button to exit out of whatever I was trying to do. If the screen is on and unlocked it'll do the same thing even if I'm not touching it but this is maybe 1 out of 5 times compared to the while I'm trying to actively use my phone it'll be 1 out of 2.
Temporary fixes have been to just restart the phone and at first it would only occur every couple days and then once a day and now every few hours to every few minutes. Anyone have any suggestions on what I can do? Any tips would be greatly appreciated. Thanks!
All you have available right now is factory data reset or refurb. If don't fix reflash the latest available stock software via Odin or root and unlock it and flash anything. Can even root stock and have access to better apps.
Try a factory reset if you haven't.
Sent from my SCH-I535 using xda premium
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
If i were in your position I would try to Odin back to the stock rom you had before the update. There is a sticky in the development section that tell you how to do that and much more
Sent by one of my many Anthromorphic Personifications
elayn said:
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
Click to expand...
Click to collapse
It sounds defective. I'd take it back.
What you are describing happened to my Droid Incredible a few times: it appeared that someone else was creating random tap events on my phone. Turned out to be a slightly dirty and/or stuck optical trackball - once that was cleaned (easy), everything was back to normal.
Now, the Galaxy S III does not have a trackball. I don't see a direct correlation with my Incredible, but the symptoms you describe are oddly similar: perhaps try cleaning your various pushable keys, just in case?
Might install and run Symantec Antivirus just for a final check, then call Verizon Support if it's still happening and perhaps see what they can offer.
- ooofest
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
adoublearonn said:
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
Click to expand...
Click to collapse
Because the device is so new you have a very good chance of getting a new replacement. I had something happen to my GNEX and they replaced it with a new phone no refurb.
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
elayn said:
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
Click to expand...
Click to collapse
Or Odin stock firmware instead of waiting. Can Odin without root.
prdog1 said:
Or Odin stock firmware instead of waiting. Can Odin without root.
Click to expand...
Click to collapse
I'll give that a try tomorrow morning and hope it works. I'll check in either way. Thanks!
Take a look at this, and look into this virus some more:
blog.lookout.com/blog/2010/12/29/geinimi_trojan/
I did some research and someone said those are the symptoms of the virus...
Sent from my SCH-I535 using xda app-developers app
It's Verizon, some tech there is having fun with the remote capabilities of the new OTA.
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
elayn said:
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
Click to expand...
Click to collapse
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
BiasedThunder said:
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
Click to expand...
Click to collapse
Thanks for the tip but if you read through the whole post. I did default to calling 611 like I usually do and they wouldn't do anything about it. Yes, I did tell em I did the factory reset. It's not the first time I had a phone replaced through 611 I've gone through maybe 10+ replacements on one of my past phones because they kept sending me a defective one over and over again. I did call 611 again since you suggested it but I was told the same exact thing as last time.
I had this happen a few times with my phone before the update verizon pushed (stock, rooted). I would end up pulling the battery to get it to stop. Hasn't happened to me in a while though. Now i'm running JellyWiz RLS12
Hello everyone,
I upgraded my Atrix 2 (AT&T, no previous mods) to ICS the other day and it has been nothing but problems ever since. Anything I tried to open (dialer, apps, menu's) would take 30+ seconds, some would never open. The Play store download are crazy slow. For example I tried updating Youtube and after 15 minutes it was at 18%. People would call and I would try to answer, but it stopped ringing long before it would actually try to answer. I was getting random reboots. I decided to do a factory reset.
Although it would boot fine now, it was still really buggy and laggy. Most apps take a good 30 seconds to load. The menu's seem to respond fine and so does the dialer. The play store is the exact same, painfully slow. It doesn't matter if it is Wifi or 4g. Although the web browser is slow to load, web pages load relatively quickly. It does stop responding every minute or so and takes a good 15 seconds to continue.
I turned on "Show all ANR's" in the developer options. When it boots I get a barrage of non responding apps/services for the first 10 minutes, then it slows down. I still get random ones though. Homescreen quite often and "com.motorola.process.system" not responding. I turned on CPU usage in the developers options, but I'm not sure what the information means or what is acceptable/unacceptable. I compared the values/graphs to my wife's ICS tablet and hers are much lower. For example:
My Atrix 2: 5.72 / 6.28 / 6.76 (graph is 1/3 of the way across the screen, most of it is blue, graph jumps around)
Transformer Tablet: 0.0 / 0.06 / 0.06 (graph is almost non existant).
Motorola support told me that I cannot compare the graphs because the 2 ICS versions are different enough that the values could not be compared. Maybe, maybe not. All they offered was for me to send the phone in. I'm searching the web like crazy, but I think that the update is new enough where there isn't too much content on the subject yet.
Anyone have any ideas on what I can do/try? Any tips on how to troubleshoot the problem?
Thanks
Dustin
Try a factory reset.
Sent from my MB865 using xda premium
tmease1 said:
Try a factory reset.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
I tried several times (as mentioned) and although it was an improvement from the original update, it still performs terribly.
You said you hadn't done any mods. I assume you also did the official OTA update to ICS? In that case, I'd take the phone back to AT&T and ask for a replacement. If you're within the warranty period, they should honor it since you didn't do any mods/flashing.
MobileNick said:
You said you hadn't done any mods. I assume you also did the official OTA update to ICS? In that case, I'd take the phone back to AT&T and ask for a replacement. If you're within the warranty period, they should honor it since you didn't do any mods/flashing.
Click to expand...
Click to collapse
Your assumption is correct, it was the official OTA upgrade. If there isn't really anything I can do, then I might just take it in. Motorola wanted me to send it in but I can't be without a phone for 1 week +. Hopefully I can work it out at the store so I don't have to send it in.
It could be a rogue app. Do a factory reset and clear the dalvik cache too.then do not sign in to your google. See what happens.
Sent from my MB865 using xda app-developers app
In the initial days after the ICS OTA I faced a lot less severity of similar issue raised by you which does not occur now by itself but sometimes very rarely.
As a last resort charge up fully, since you are ok with factory reset do it once more & then reboot and ensure you do not touch any of the default developer options. Don't use any apps explicitly from your end at all besides your core dialler and mobile data/wi-fi (which will of course bring up any background syncs & programs associated with background data). After an hour's use go to running apps and post screen shots (if need be after scrolling down for additionally non visible programs on visible screen) & similarly do the exercise for cached apps & maybe it'll help someone more knowledgeable to give some inputs as it'll show exactly what apps initialize & are active by themselves. Also before all this, screenshot "ANR's" since you have it enabled at the moment and finally I assume you are non rooted (just to know).
RAD7 said:
In the initial days after the ICS OTA I faced a lot less severity of similar issue raised by you which does not occur now by itself but sometimes very rarely.
As a last resort charge up fully, since you are ok with factory reset do it once more & then reboot and ensure you do not touch any of the default developer options. Don't use any apps explicitly from your end at all besides your core dialler and mobile data/wi-fi (which will of course bring up any background syncs & programs associated with background data). After an hour's use go to running apps and post screen shots (if need be after scrolling down for additionally non visible programs on visible screen) & similarly do the exercise for cached apps & maybe it'll help someone more knowledgeable to give some inputs as it'll show exactly what apps initialize & are active by themselves. Also before all this, screenshot "ANR's" since you have it enabled at the moment and finally I assume you are non rooted (just to know).
Click to expand...
Click to collapse
Thanks RAD7 and cloudedhopes.
I went into the semi-local AT&T service store and they said that this is a known issue to them. They told me that they couldn't give me a new phone because all of their replacement Atrix 2's came in with ICS and they had to send them back. Supposedly there is a fix coming for it someday.
I will give your posts a shot here over the next few days and report back the results. Normally I'd do it tonight but it's also a business phone and I just need it to work for me until the weekend. Thanks for the help!
I failed to get screen shots of the running services. The only way I could see a way to do it was take pictures with a camera and what I had handy only took blurry pictures.
I have made some sort of progress though. I did as you guys said, wiped it and basically did nothing with it for more than an hour.
I connected to WIFI and checked the web browser, works pretty well.
I put in a clean flash card and loaded music, the player works fine.
I eventually added an my personal and work email accounts, they work fine.
Sync'd my contacts with AT&T, still working fine.
The dialer, text messageing, preloaded apps all work fine.
As soon as I launch the play store and sign into my google account, it all goes down hill. Everything gets super slow and most things I'm trying to do temporarily stop responding. I wiped it again, re-did everything last night except my google account and it's now working fine again.
dmroeder said:
I failed to get screen shots of the running services. The only way I could see a way to do it was take pictures with a camera and what I had handy only took blurry pictures.
I have made some sort of progress though. I did as you guys said, wiped it and basically did nothing with it for more than an hour.
I connected to WIFI and checked the web browser, works pretty well.
I put in a clean flash card and loaded music, the player works fine.
I eventually added an my personal and work email accounts, they work fine.
Sync'd my contacts with AT&T, still working fine.
The dialer, text messageing, preloaded apps all work fine.
As soon as I launch the play store and sign into my google account, it all goes down hill. Everything gets super slow and most things I'm trying to do temporarily stop responding. I wiped it again, re-did everything last night except my google account and it's now working fine again.
Click to expand...
Click to collapse
Since you mentioned Signing into Google play is issue, I am just thinking it could be because of the backup & restore option. Bu default Google allows to back up and restore your account. Its highly like you selected that too. There could some app which causing this issue. May be you can give a try without checking restore option....may not help out but just a thought...
That's a good suggestion sazhagianambi. I'll try that sometime today.
I let my phone run all day yesterday without signing into my google account. When I finally went to sign in I saw that check box... right after I hit sign in. I unchecked it, but I had already hit the sign in button so I think it was too late.
For taking screenshot, you have to press power & volume down button simultaneously. It works for sure. Google Play store is definitely acting slow on ICS but does not effect rest of my apps. I have noticed this whenever I update apps updates (I have disabled auto updates for all apps though & check manually) Everyone echoes the fact that do not go beyond class 6 SD's which is one thing you may want to consider (I am however using class 10 which is said to be a ticking time bomb & also it is mentioned never to install apps to SD card (which I do) but stay away from "Link2SD" & do not move apps marked with grey icon when it says movable. Avoid live widgets if possible. In any case it is recommended to reboot once in two days like how we do our computers to flush the ram and renew the system.
If yet your concern is so grave (& which it sounds) then by all means you should consider getting a replacement from AT&T if you are under warranty.
RAD7 said:
For taking screenshot, you have to press power & volume down button simultaneously. It works for sure. Google Play store is definitely acting slow on ICS but does not effect rest of my apps. I have noticed this whenever I update apps updates (I have disabled auto updates for all apps though & check manually) Everyone echoes the fact that do not go beyond class 6 SD's which is one thing you may want to consider (I am however using class 10 which is said to be a ticking time bomb & also it is mentioned never to install apps to SD card (which I do) but stay away from "Link2SD" & do not move apps marked with grey icon when it says movable. Avoid live widgets if possible. In any case it is recommended to reboot once in two days like how we do our computers to flush the ram and renew the system.
If yet your concern is so grave (& which it sounds) then by all means you should consider getting a replacement from AT&T if you are under warranty.
Click to expand...
Click to collapse
I eventually admitted defeat and called for a replacement. Unfortunately it showed up late and had to leave for a business trip. So I'm sure it's sitting on my porch right now. Oh well.
I appreciate everyone's input. I'm curious if it shows up with ICS on it or not.
I am experiencing the exact same thing on mine. I also felt that the Google Play store was the issue... so much that I uninstalled it and re-installed the newest version from an apk off the web. I swear my phone ran smooth for a couple days. I was pumped. But then, the slowness returned. It's horrible. I just 'froze' the Play store with Titanium backup, and will see if that helps. If so, I'll report back.
meeotch said:
I am experiencing the exact same thing on mine. I also felt that the Google Play store was the issue... so much that I uninstalled it and re-installed the newest version from an apk off the web. I swear my phone ran smooth for a couple days. I was pumped. But then, the slowness returned. It's horrible. I just 'froze' the Play store with Titanium backup, and will see if that helps. If so, I'll report back.
Click to expand...
Click to collapse
I wonder if anyone has been having success with the update. I'd have to assume yes since it's still available for download.
I got home last night and my replacement phone has Gingerbread. I'm thinking about rooting it and backing it up then trying the update again.
atrix 2 malfunction with ICS OTA
dmroeder said:
Thanks RAD7 and cloudedhopes.
I went into the semi-local AT&T service store and they said that this is a known issue to them. They told me that they couldn't give me a new phone because all of their replacement Atrix 2's came in with ICS and they had to send them back. Supposedly there is a fix coming for it someday.
I will give your posts a shot here over the next few days and report back the results. Normally I'd do it tonight but it's also a business phone and I just need it to work for me until the weekend. Thanks for the help!
Click to expand...
Click to collapse
Hi,
Did you say your local ATT retailer said there is a known "problem" with operating ICS on it...I have been soft bricked since the OTA update..I am not a programmer, and have been reading posts for weeks..overwhelmed. out of warranty, and moisture sensor positive, so I will get nothing from ATT, unless there is a recognized compatibility issue?
Anyway, If your retailer said so, maybe I can relay that to my local,
thanks,
Jason
slowprocessor said:
Hi,
Did you say your local ATT retailer said there is a known "problem" with operating ICS on it...I have been soft bricked since the OTA update..I am not a programmer, and have been reading posts for weeks..overwhelmed. out of warranty, and moisture sensor positive, so I will get nothing from ATT, unless there is a recognized compatibility issue?
Anyway, If your retailer said so, maybe I can relay that to my local,
thanks,
Jason
Click to expand...
Click to collapse
It was our local AT&T service center (Portland, OR) that said it was a known issue (the guys at the retail store knew nothing). He knew exactly what I was talking about and said that he had gotten an email a couple of days before about the update. He also said that he would have swapped my phone out right then and there but he had to send all of their replacement phones back because they came with ICS.
I wasn't sure if he was serious or just yanking my chain. I find it pretty hard to believe that it would be such a wide spread issue and the update would still be available. They did replace my phone though. My replacement phone has been reminding me of it but I've been ignoring it.
dmroeder said:
It was our local AT&T service center (Portland, OR) that said it was a known issue (the guys at the retail store knew nothing). He knew exactly what I was talking about and said that he had gotten an email a couple of days before about the update. He also said that he would have swapped my phone out right then and there but he had to send all of their replacement phones back because they came with ICS.
I wasn't sure if he was serious or just yanking my chain. I find it pretty hard to believe that it would be such a wide spread issue and the update would still be available. They did replace my phone though. My replacement phone has been reminding me of it but I've been ignoring it.
Click to expand...
Click to collapse
Who replaced your phone ATT or Moto? I am having the same issue
Gloatingfungus said:
Who replaced your phone ATT or Moto? I am having the same issue
Click to expand...
Click to collapse
ATT. They sent me a new one and I sent my old one back after it arrived.
So I couldn't take it anymore, I got the update bug. This time I got all my pics and contacts backed up, factory reset, then OTA and it works like a Swiss Watch. I feel much better being on ICS now.
I cant believe I went through 6 devices.
The first 4 had the same problem. Old text messages would send themselves to the last 2 people I texted, at random. 4 in the afternoon or 3 in the morning. I was annoying my friends all the time. 5th device came with damage (stuck power button would turn the phone off by itself)
Last device, the one im using now is stuck in landscape for no apparent reason. Dock mode is on and I cant turn it off. Something is making my phone think its on. Called AT&T, complained, told them about how many devices ive been through. Initially got denied, asked to speak to a manager. Got denied again, they offered a year-early upgrade for no charge, but I denied that. After about 30 minutes of back and forth, they decied to send me a blue GS3 that should be here this week
The phone has been good to me when it worked, but Im tired of getting replacements.
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
Click to expand...
Click to collapse
Why would he have problems with the S3?
Man this is weird as hell!
ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
Click to expand...
Click to collapse
This, clearly
So if you are moving to a new device then this thread is pointless? I mean we are here to talk about the one xl, not who's getting what phone.
Sent from my One X using Tapatalk 2
You must be doing something wrong...
CollegeProfesor said:
...Old text messages would send themselves to the last 2 people I texted, at random...
Click to expand...
Click to collapse
Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.
phi11yphan said:
Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.
Click to expand...
Click to collapse
Exactly. The problem the first four "phones" had was almost undoubtedly NOT a hardware problem, and I'm amazed and dismayed that you got them to replace your phone (dismayed because that cost gets passed on to everyone else, AND the more people do this the less likely people with legitimate problems are going to get their problems addressed... boy cries wolf syndrome, if you will)
When my GS II was randomly shutting down they made me try a phone with NO apps installed other than what came pre-installed, for a week to eliminate app issues. And because I was desperate, I did.
I have had the text issue when texting people on T-Mobile. Only certain people on T-Mobile. Theirs would come to me several times, or mine would go to them duplicated or delayed and they would get like 5 at once. Never did figure out the cause, it just stopped on its own. This was a few years ago, though. In this case I would expect some app on your phone. The XDA does this thing that if I post an image on the forum, like an hour later I get a toast that my reply was successful, and find it duplicated my post.
Sent from my Note ][
I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.
HTC_Phone said:
I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.
Click to expand...
Click to collapse
Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app
absolutelygrim said:
Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.
HTC_Phone said:
Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.
Click to expand...
Click to collapse
My first HOXL had the same screen problem. Went to one att store, explained the problem and they turned me away. Went to another store nearby, explained the problem, and they went into the back and got me a brand new one no questions asked. Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
Sent from my One X using xda premium
I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.
hyun18 said:
I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.
Click to expand...
Click to collapse
i had 13 replacements back when had the evo4g
Skillfulshoe said:
Just try different stores, maybe you'll get lucky
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Click to collapse
or, if you only want to hit one place, google the nearest att Device Support Center. if it isn't too far of a drive, i can't imagine they'll ever turn anyone away. their primary function is to fix or replace your phone (if it's within the 1 yr mfr warranty). no receipt needed... they'll bring up your account. (don't give them a device that's been visibly tampered -- revert back to stock, etc)
Skillfulshoe said:
Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
Click to expand...
Click to collapse
You can't exchange for a new phone in-store beyond the first 30 days. After that, you go through warranty and its all refurbs. As previously mentioned, you can go to that a Device Support Center, but they will still be refurbs, but at least you can test them out before leaving the place.
Multiple defective refurbs are common, and even the same issue. But the 4 in a row with the exact same text issue is odd, if not suspicious. Are you migrating any backed up data like SMS? Might even be a network related problem.
Ironic user name is ironic.
I have never had issues with this phone.. something is up..