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Hey guys, new to the forum. I've had IPhones since the first week they came out in 2006. I finally decided to leave the box and try a phone that I could do what I wanted to with it. However, I'm constantly getting discouraged with this phone. I searched and it would seem nobody else is having the problems I am having, so I am hoping someone on here will be able to point me in the right direction.
First things first, this phone is beyond better than any of my Iphones. As far as speed, capability, and function. And I haven't had one dropped call since I got it last week (knock on wood). Here's where the problems started. I can't get my Windows 7 to communicate with this phone at all. I spent hours on the phone with Samsung and they couldn't get my phone to sync at all. They told me that they don't have Windows 7 drivers available yet. I do however, have a Mac at home and am able to sync it up, but only as a mass-storage device. I would have thought that I would have gotten a disc or something with software for my computer. Guess I was looking for something like an ITunes setup where I could see everything on a list.
Using this as a mass-storage device works, but not as well as I would have liked. I downloaded a great App (Act 1 Video) and cannot see my thumb tabs. The designer of the app has been incredible, but he wants me to mount the SD card and delete the DCIM/. thumbnails directory. On my Mac I can't find what he is asking me to do and I am thinking it may be because I am only able to look at certain things on it.
I'll be very upfront by saying that I am not very technical with computers, but to not be able to sync on Windows 7 seems like a very big oversight on Samsungs part. I still think the phone is better than the Iphone, but if I can't get the phone to work like it should I will have to go back to the box and stay inside it with the IPhone. Any help is greatly appreciated. Thanks!
-Chris
Have you tried the Samsung Kies software?
I am on Windows 7 x64 and it works like a charm for me. I just can't plug into my front panel usb ports, so I use my keyboards powered USB and it works fine.
(If I plug into the front panel, my keyboard goes haywire, all of my LCD apps stop running and the keyboard falls into a disconnect/reconnect loop)
Other than that one small issue, the Kies software has worked very well for everything from Kies mode (for syncing) to debugging for adb and development.
Download the Canada version of Kies, here: http://img.samsungapps.com/support/Kies_1.5.1.10071_32.exe
Also, make sure any drivers you have tried to install in Windows 7 have been uninstalled, (you can do this by plugging in your phone and finding it in the device manager. Right click on it, and click uninstall. When the option to delete driver software comes up, check the box to confirm deletion of the driver upon uninstalling)
I have had zero problems with win 7 and the captivate.
Sent from my SAMSUNG-SGH-I897 using XDA App
I tore my hair out with Kies as well until I plugged into the back USB ports on my computer. I was one of the first to discover this over on AndroidForums. I also discovered that the MTP Application (the app on the phone that enables USB syncing with Kies) won't work with LauncherPro or ADW.Launcher, so make sure you switch to TouchWiz before trying to use Kies.
Ok, I just switched the phone from Mass Storage to Samsung Kies. I turned off the USB Debugging and am downloading the software right now. The problem with plugging the phone is is that my computer doesn't even see it. It makes the USB connect sound and then when I go into My Computer it's not there. I'm going to try and connect to the back of my tower and see if that help. I have 32bit W7 and don't have ports in my keyboard. Thanks for the advise. I'll let you guys know if it works.
iLoki said:
Have you tried the Samsung Kies software?
I am on Windows 7 x64 and it works like a charm for me. I just can't plug into my front panel usb ports, so I use my keyboards powered USB and it works fine.
(If I plug into the front panel, my keyboard goes haywire, all of my LCD apps stop running and the keyboard falls into a disconnect/reconnect loop)
Other than that one small issue, the Kies software has worked very well for everything from Kies mode (for syncing) to debugging for adb and development.
Also, make sure any drivers you have tried to install in Windows 7 have been uninstalled, (you can do this by plugging in your phone and finding it in the device manager. Right click on it, and click uninstall. When the option to delete driver software comes up, check the box to confirm deletion of the driver upon uninstalling)
Click to expand...
Click to collapse
Iphone came out in July 2007, not 2006.
I have windows 7 Professional 64 bit on my computer at home and it works perfectly fine with my phone. I've used adb to send commands to it. I've also mounted the internal sdcard memory and transferred files back and forth to it. You have to download the usb drivers for your OS, install them first, then plug the phone in. Or you could just download and install the entire Samsung Kies package.
But I'm not sure what you mean by syncing with your computer. Its not like the iphone where it syncs with an application (unless you have an HTC and download and run HTC sync).
I have not had any compatibility problems with the captivate on windows 7. I use 2 different computers between work and home and have not had issues with either. I do, however, have the android SDK installed on both machines. Noting this I must mention that I had trouble getting my Aria to sync until I installed the USB drivers from the SDK packages.
This being said, you should not have to go through the hassle of downloading extra drivers to make the phone work on your system. It SHOULD be hassle free.
I have had issues with videos not showing thumbnail views in the gallery. I don't consider this a functional problem so I have not looked into it but it is annoying and I will address it soon.
My wife is on her 2nd iPhone and I have gone from WinMo to Android. This phone is phenomenal and even she is now seeing the limitations put on her device. It will take a lot to pull me from Android from this point.
meatrocket said:
I tore my hair out with Kies as well until I plugged into the back USB ports on my computer. I was one of the first to discover this over on AndroidForums. I also discovered that the MTP Application (the app on the phone that enables USB syncing with Kies) won't work with LauncherPro or ADW.Launcher, so make sure you switch to TouchWiz before trying to use Kies.
Click to expand...
Click to collapse
That really sucks because I liked Kies but switched to Launcher Pro.
chrisfast said:
Ok, I just switched the phone from Mass Storage to Samsung Kies. I turned off the USB Debugging and am downloading the software right now. The problem with plugging the phone is is that my computer doesn't even see it. It makes the USB connect sound and then when I go into My Computer it's not there. I'm going to try and connect to the back of my tower and see if that help. I have 32bit W7 and don't have ports in my keyboard. Thanks for the advise. I'll let you guys know if it works.
Click to expand...
Click to collapse
FYI - I could not use USB Debugging and Mass Storage at the same time until I installed Kies. Once Kies was installed, when USB Debugging was enabled, the phone defaulted to Mass Storage and everything worked great. You also don't need to put the phone into Kies mode to get it to connect after you install the software. The driver will still install, and you should hopefully be good from there.
Like the other posters above have said, if you're using a home replacement (ADWLauncher or LauncherPro for example) make sure you switch back to the stock TWLauncher (TouchWiz) before syncing with Kies with the phone in Kies Mode.
Good luck, I hope Kies does it for you, it did the trick for me.
I have Win7 x64 and it took me a full 4-5 days to get it to recognize my phone. I had the drivers installed from Samsung's site, but they would always fail when I plugged in my phone. Eventually someone let me in on Samsung's retarded joke - you have to use the back usb ports if you have a desktop. Works like a charm now. Also tested in WinXP and Vista x86, worked fine in both when using the back usb ports, crapped out and wouldn't recognize with the front ones.
try using Samsung Kies...
Ok, I have done everything that you guys have said, except switching to touch wiz. I don't know where that setting is in my phone. I have definitely made progress. My phone now shows a USB Connected Pic on the screen. My computer is realizing that there is something plugged in. And that's where the progress stops. I tell the phone to connect with Kies then I get an error message, "USB Not Recognized." It then says, "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it." I'm starting to think there is something wrong with my phone's USB Port. Does that sound like something that could be causing all of this? Again, thanks to everyone who has chimed in.
Go to setting/application /manage app / look for launcher pro and clear defaults. Now press home and switch to TW launcher or download home switcher from the market. BTW try Doubletwist for your PC to sync your phone.
Sent from my SAMSUNG-SGH-I897 using XDA App
Dxtra said:
Go to setting/application /manage app / look for launcher pro and clear defaults. Now press home and switch to TW launcher or download home switcher from the market. BTW try Doubletwist for your PC to sync your phone.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Ok, this just keeps getting more interesting for me. I did what you said and Launcher pro is not on the list. Did I inadvertantly do something to my phone by having it connected to my Mac? Either this phone is beyond me (very possible), or there is software missing from it.
After you go to manage application PRESS MENU/ show all application now look for launcher pro or the launcher you currently using.
Sent from my SAMSUNG-SGH-I897 using XDA App
I had the same issues with usb which I was able to solve by moving the usb cable to the back of my computer. Not really sure why that made a difference but it was required for several other users as well.
Sent from my SAMSUNG-SGH-I897 using XDA App
I bought my Captivate on day one, and from my personal experience, I've have little/no need to put the phone in Kies mode. The only usable feature to connecting the PC is for USB debugging using the SDK, or to put stuff on the SD Cards (int/Ext).
Yeah, the Kies interface may look nice, but if you sync to google on your pc, then your phone should already be syncing to google as well without having to connect to your pc.
Also, I believe people have assumed that you may have another launcher and not realize that you may have a stock phone, which won't have Launcher Pro or anything other than the default TouchWiz UI.
All I've done was root, install ROM Manager to backup the phone, and am now waiting for FroYo. Otherwise, I love this phone.
You sir, have won a chicken dinner. I am indeed running the stock app, and my phone is stock. I did find TW Launcher in apps and cleared data. Boy was that stupid. I ended up erasing all of my app shortcuts. Guess I am back to stage one. So.........any other ideas?
djtama said:
I bought my Captivate on day one, and from my personal experience, I've have little/no need to put the phone in Kies mode. The only usable feature to connecting the PC is for USB debugging using the SDK, or to put stuff on the SD Cards (int/Ext).
Yeah, the Kies interface may look nice, but if you sync to google on your pc, then your phone should already be syncing to google as well without having to connect to your pc.
Also, I believe people have assumed that you may have another launcher and not realize that you may have a stock phone, which won't have Launcher Pro or anything other than the default TouchWiz UI.
All I've done was root, install ROM Manager to backup the phone, and am now waiting for FroYo. Otherwise, I love this phone.
Click to expand...
Click to collapse
Don't be afraid to do a factory reset on the phone. I had a ton of problems and finally last night I had had it and did a factory reset. Almost every one of my problems, down to GPS and poor battery life are MUCH better now. I think something just got screwed up on my phone.
Also, I echo what people have said about where you plug it in. I had something so simple as a USB extension from the back of my computer that I could plug my phone into, and it wouldn't recognize my phone with it (Windows 7). Sometimes I think I could get it to work a little, but transfer rates were very slow if I did. I plugged it directly in and it worked flawlessly. Oddly enough, I can plug it into a USB hub on my MacBook and it works fine, so I don't know why that is.
Ok, I've just about given up on this venture, but am willing to try a reset. Dare I ask how to do that? Also, am I going to loose all of my contacts, apps, and movies? Thanks for the advise.
AJerman said:
Don't be afraid to do a factory reset on the phone. I had a ton of problems and finally last night I had had it and did a factory reset. Almost every one of my problems, down to GPS and poor battery life are MUCH better now. I think something just got screwed up on my phone.
Also, I echo what people have said about where you plug it in. I had something so simple as a USB extension from the back of my computer that I could plug my phone into, and it wouldn't recognize my phone with it (Windows 7). Sometimes I think I could get it to work a little, but transfer rates were very slow if I did. I plugged it directly in and it worked flawlessly. Oddly enough, I can plug it into a USB hub on my MacBook and it works fine, so I don't know why that is.
Click to expand...
Click to collapse
Ok. So, I go to put some new music on my phone...and when I connect via USB to my laptop it says "USB Device Not Recognized"...I click on that bubble and it says "Windows has stopped this device because it has reported problems". Bollocks.
The device is rooted and I am running TheShadowMan's KB5 DeOdexed custom ROM.
I tried three other PC's loaded with the right drivers. Deleted all the drivers and re-downloaded. Tried a different Micro-USB cable. Tried different settings in the phone. Got desperate. Tried Factory Reset. Tried Deleting all user data.
None of that crap worked.
I would just go back to stock...but since my PC isn't recognizing the phone at all...I have no way to do that. I'm almost positive it's the ROM (Or at least...it's the last thing on the list before faulty unit and sending it back in)...but I don't know how to fix that without being able to connect to a PC.
Anyone else run into this problem? Let's fix it together! YAY!
Thanks.
try a restore to your computer to an earlier date? worth a shot. I think theres a program that transfers wirelessly, you can try that. I use adb wireless from the market to run commands.
fknfocused said:
try a restore to your computer to an earlier date? worth a shot. I think theres a program that transfers wirelessly, you can try that. I use adb wireless from the market to run commands.
Click to expand...
Click to collapse
I'm 99% positive that it isn't my computer...it's obviously the phone.
I'll try the transferring info wirelessly thing...but it will be a temporary fix at best.
So...ended up talking to T-mo and doing an exchange. Still no clue what happened and they didn't really know either.
New symptom, however...
It only turns back on if the Micro-USB cord is plugged in...weird.
Anyways...feel free to leave a comment anyways...I still have the handset for 10 days and would love to try an solve the problem in case anyone else has the same problem.
Did you enable the USB debugging before? If you did, disable it and you can connect with you PC/laptop again.
Yeah, that was the first thing I tried.
I posted this on a forum that I thought it applied to but the one answer I got did not work, I've done searches everywhere and have not seen a solution. There were a couple of similar problems for other phones but these fixes did not work for the infuse, so . . .
I Bought the infuse on day one. Installed Kies 2.0.0.11044_11_3. Phone not recognized, installed drivers, researched and learned the truth about Kies. Phone would not be recognized but at least installing Kies made the phone visible to the PC, so I knew I could root if I so desired, read up about rooting looked over the forums, learned my phone and finally thought I was ready. The phone had other plans.
Decided the other day that I was ready to root. Plugged in the phone but it no longer showed up in my PC running Windows 7 64 bit. Something about the phones compatibility with my system changed. Tried to install a newer version of Kies 2.2.1.11053_99_3 yesterday for the drivers, reinstalled drivers, activated USB debugging, plugged the phone in started up SuperOneClick and . . . still nothing happened. So I deactivated USB debugging and started over. Followed all the directions in the root posts and and SuperOneClick threads . . .
But somehow between day one and today my Windows 7 64 bit system does not know that the phone is plugged into it.
When I plug the phone into USB the phone asks me how I want to interact with the computer, Kies (Firmware Update); Media player: Mass storage. But the computer shows nothing. Device Manager doesn't list the phone, Windows Explorer doesn't show the phone, Devices and Printers window shows everything that's connected but NOT the phone, it's as if I plugged nothing into the computer. These places don't even show unknown device. The phone is charging so I know that it's plugged in, but it doesn't seem to be communicating with the PC. I've re-booted, re-installed, reviewed, rewired and re-alized that I have no clue what happened. (Tried different cables, different USB ports different times of the day)
It worked once upon a time, I tried rolling back restore points and disabling my kaspersky 2011, I've followed all rooting instructions in these threads to no avail.
Thinking about restoring phone to factory settings as a last resort. Got this reply in another thread (sorry about posting multiple threads, but I'm at wit's end.):
Try removing all instances of the Infuse coming in contact with your system using USBDeView. Also, how does it look in Disk Management? (Start button > search for "Computer Management" > Storage > Disk Management) Does the Infuse show up there as removable storage?
My answer: Tried it, didn't work, oh wait, didn't run USBDeView as administrator, re-tried as administrator and uninstalled all instances of Samsung i-997, then tried to plug the phone back in and still nothing.
Also not in Computer Management or Device manager either. Is there a way to uninstall any drivers that I have and then re-install them?
I did a factory reset, plugged the phone in and still nothing. Had to spend two days re-installing apps and re-configuring launchers . . .
I am now ready to hurl my phone out into traffic to see if that will help, but before I do I'm hoping someone here may have the answer I need.
. . . please . . .
If you are trying to root super one click will work. It worked on my infuse. First see if you can connect using mass storage. If you can access the files on your phone you are good. On win 7 64 bit it should just pop up to view the files. After that unmount and unplug the cable. Enable USB debugging and reconnect. Run super one click and it should work. Not every time does super one click work on the first run. I believe I had to unplug and reconnect a second time for it to work. But I did use super one click to root my phone. I was also using the drivers for the captivate at the time. If you need more help let me know.
Sent from my SAMSUNG-SGH-I997 using XDA App
FYI, drivers are NOT needed for USB mass storage, just to be clear.
Thanks for the reply, but that didn't work. I tried it exactly as you stated but it didn't "pop up" I ran SOC anyway and it got hung up "Waiting for device..." And a dos prompt window opened and just hung there.
SuperOneClick v1.9.5.0
Checking drivers...
Killing ADB Server...
OK
Starting ADB Server...
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
OK
Waiting for device...
When I closed the Dos Prompt window it asked me if I was running OS 2.0 or higher. Wether I click yes or no I get this message:
OK
Getting OS Version...
Pushing psneuter...
error: device not found
FAILED
Thanks for the try, but still At wit's end . . .
it mattters
at least for me (win7 64bit) mass storage mode DOES require drivers. Or else PC just tries to load both SD cards as external drives. I had a hell of a time getting my laptop to recognize the phone. What worked for me was I ended up installing both kies and kies mini. when neither of those worked i tried the Samsung pcl connect and that didnt work. There was a link on the ATT site for usb drivers for it. A combination of both the samsung pc connect drivers and the ATT USB driver works for me. Must be something to do with win7 recognizing it as an MP3 player when in music mode and a EXT drive when is mass storage.
socialal said:
at least for me (win7 64bit) mass storage mode DOES require drivers. Or else PC just tries to load both SD cards as external drives. I had a hell of a time getting my laptop to recognize the phone. What worked for me was I ended up installing both kies and kies mini. when neither of those worked i tried the Samsung pcl connect and that didnt work. There was a link on the ATT site for usb drivers for it. A combination of both the samsung pc connect drivers and the ATT USB driver works for me. Must be something to do with win7 recognizing it as an MP3 player when in music mode and a EXT drive when is mass storage.
Click to expand...
Click to collapse
You just contradicted yourself there. The phone's SD cards appearing as external drives IS mass storage mode. Mass storage mode does not require drivers.
Appearing as an MP3 player uses the MTP protocol, which is NOT Mass Storage mode, which is why it does require drivers.
ADB also requires drivers.
http://www.samsung.com/us/support/downloads/SGH-I997ZKAATT
Thanks, but same problem. After installing these drivers, the phone just doesn't show when plugged in. The next thing is to find a Samsung store (or AT&T store) and see if there's something wrong with the phone's usb port.
Definitely one advantage of picking your phone up at a store... if possible.
My CSR played with the phone on the computer for 10 min., said he was transferring sim contacts.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
i am having same problems
for the past year i have had a captivate and i have flashed it probably with every rom made by every developer here. i have flashed kernals modems you name it i have done it the phone was incredible i never had one problem till i got the infuse when i first got the phone i rooted it and had a lot of problems but after 5 or 6 hrs i finally was successful. i then could not get the phone to connect to my win 7 pc i then took out the mem card and put my roms on that then transfer them to my phone flash ect but to this day i can not get the pc to transfer files through usb. when i hook the phone up the drives show up but are faint then i connect usb on phone the drives become bold but when i try to transfer files or open drive in explorer the computer lags and the green bar slowly goes across the bar get to the almost end and locks up. my main concern is that there might be something wrong with the phone. at this point i cant even odin it back to factory. from what i have read it is more of a common problem than just one or two people. please help?
ps just flashed maxq-kk2-b10 and it rocks !!
Yeah I have all of the same problems. It must be this phone just has crap drivers.
Sometimes I get the PC to recognize the phone once. Then if I disconnect the phone for some reason then reconnect it is no longer recognized. I need to reboot the computer to get it to be recognized.
I have just come to the conclusion that Samsung's PC drivers are total rubbish for this phone.
Hi!
I have the same problem. I tried connect my infuse to 5 differend PC, with different cables, different OS, but still NOTHING. PC just didn`t know that phone is connected. As a result I can`t reflash it with ODIN or CWM, because for install CWM I need make root first, but Superoneclick didn`t see the phone also.
There is some way to make root on this phone WITHOUT connection to PC ?
try getting a new data cable, the charging part of the cable may still work but the data transfer part may have stopped working-(happened with my dads Atrix 4G after buying a new data cable for $6 at walmart the computer once again recognized it)
so go to your store of preference that sells electronic cables
buy a new data/charging cable-***MAKE SURE IT SAYS SOMETHING ABOUT DATA TRANSFER OR FILE TRANSFER!!!***
shouldn't cost more than $10 depending where you go-like i said my dad got one for $6 and his phone uses the same cable as my infuse...i think all smart phones use the same cable actually.
mg2195 said:
try getting a new data cable, the charging part of the cable may still work but the data transfer part may have stopped working-(happened with my dads Atrix 4G after buying a new data cable for $6 at walmart the computer once again recognized it)
so go to your store of preference that sells electronic cables
buy a new data/charging cable-***MAKE SURE IT SAYS SOMETHING ABOUT DATA TRANSFER OR FILE TRANSFER!!!***
shouldn't cost more than $10 depending where you go-like i said my dad got one for $6 and his phone uses the same cable as my infuse...i think all smart phones use the same cable actually.
Click to expand...
Click to collapse
This is 100% not data cable problem. not driver problem and not PC problem.
I am sure, because I have 2 Infuse and one of them work fine with the same stuff. This is something wrong with the phone hardware or software.
How can I root INFUSE without PC? There is some *.apk or scripts ?
I have been dealing with this problem for a while now and it is driving me absolutely insane. I have scoured the forums and spent over 3 hours trying to get this to work and it just simply won't work.
The problem: When my phone gets plugged into USB it doesn't get recognized I have the drivers, I used to plug my old 8gb S3 in all the time as I am an "app developer" I can even plug in my Dads 16gb and it get recognized. Now I have a 16gb S3 and it simply cannot get recognized. It's stock, I just received the 4.3 update from OTA and still no luck, which I was thinking that would fix it but it's a no go. All that happens when I plug it in is that it starts charging the battery but no drop down option no nothing.
I have tried factory resets, going into the hidden developer menu when you press the keypad codes and changed those options. I have tried pulling the battery, pulling the sim card, trying different SD cards and trying different USB cables.
Any new insight or help would be fantastic, thank you guys hopefully you can help get this working for me!
Try uninstalling android file host(the computer app,i think that's the name) and reinstalling. Also try airdroid to transfer files. And if you want to transfer music from your comp wirelessly, double twist has the airsync for their music app for$5. But I know your frustration. I broke my first s3 about 3 months ago and it was rooted. Had the same problem and couldn't unroot it and get it insured through my comp, had to use my friends
Sent from my SCH-I535 using Tapatalk
What do you mean the android file host? like on my phone or on my PC? Not too sure what that is. Also yeah the problem doesn't really affect music and all of that it's more so I want it to be able to be detected by Eclipse and I want to root and get some roms on this ***** lol I hate stock.
Anybody? Still struggling with this issue it is driving me literally crazy.
Ugh I'm dieing!
What ROM are you running? Do you possibly have a custom kernel installed with fast charge on?
edit: nevermind I just re-read your original post. Sounds like maybe it's a hardware issue. Do you have USB debugging checked in developer options? Try that out as well.
do u have usb debugging enabled under developer options ... is it in mtp or ptp mode ..if in ptp mode try mtp mode and if in mtp mode try unchecking all boxes ... try all usb ports .. still no luck?
try installing the wugfresh root toolkit.... http://forum.xda-developers.com/showthread.php?t=1766475 and then follow the driver setup guide .. make sure you uninstall all things associated with andriod via device manager and usbdeview and then after restart just plug in your device and allow to automatically install .. if that doesn't work try using the generic driver option .. should work .. lemme know
hello. I've owned my g3 for a day and just trying to get everything organized. I'm having trouble trying to transfer my iTunes music to my g3. I've tried EVERYTHING. i dled the drivers, tried wondershare and android file transfer. it boils down to that my mac isn't recognizing an android device. I've enabled debugging mode and nothing. any suggestions?
toawkanavngthded said:
hello. I've owned my g3 for a day and just trying to get everything organized. I'm having trouble trying to transfer my iTunes music to my g3. I've tried EVERYTHING. i dled the drivers, tried wondershare and android file transfer. it boils down to that my mac isn't recognizing an android device. I've enabled debugging mode and nothing. any suggestions?
Click to expand...
Click to collapse
here's a direct, and two round about ways of transferring your music: http://www.androidcentral.com/how-get-your-itunes-music-your-android
Just curious are you using the factory cable that came with it? Also have you tried restarting the phone while it's plugged into the Mac? My G3 wasn't recognized until I used the factory cable then the folder came up with HTC sync manager. Hope that helps
No matter what, I can never stay away from android for long.
I have had this same problem before. What was causing it for me was Samsung kias program. I had to uninstall kias you can't just delete the app you have to run the uninstall.
rodger-sp said:
I have had this same problem before. What was causing it for me was Samsung kias program. I had to uninstall kias you can't just delete the app you have to run the uninstall.
Click to expand...
Click to collapse
i don't think i have the samsung kias program installed but i will take a look
idelgado782 said:
Just curious are you using the factory cable that came with it? Also have you tried restarting the phone while it's plugged into the Mac? My G3 wasn't recognized until I used the factory cable then the folder came up with HTC sync manager. Hope that helps
No matter what, I can never stay away from android for long.
Click to expand...
Click to collapse
yea I'm using the cable that came with the phone. i didn't try to restart the phone while plugged in but ill try that. every time i tried to use the android file transfer, i plugged in my phone and enable debugging and everything, the phone doesn't appear in the program. do i need to unmount/mount the phone or something?
iSyncr has worked extremely well for me. Recognizes the device right away and I can transfer my iTunes playlists directly.
i can't for the life of me get this to sync via usb... my usb works fine when charging and all. but when it comes to trying to sync or transfer files on my macbook, my device never shows up... so i had to sync my iTunes music via wifi... **sigh** i don't know why my device is never recognized
I hope someone has a solution. I followed these steps: Uninstalled Samsung Kies, downloaded the drivers from LG website, rebooted. Still, Android device file transfer did not recognize phone. Only way right now to connect phone with mac via USB is to use LG's own PCsuite. I have also an unlocked Moto X and Android device file transfer works flawless even before uninstalling Samsung Kies. I think there is something wrong with LG's drivers for the Mac.
Hey, I think it worth trying using a factory cable. Sometimes, it matters so much. And I gotta say some program are designed with too many features, and it could not be good on every one of them. So, you better try someting more professional, like TunesGo. It's specialized in transferring music from iTunes to Android phones, like LG G3.