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so i just got off the phone with a T-mobile rep and i was just curious. is there a way to tell if the g2 has been rooted before even if you used visionary temporary root. the reason i ask is because the rep explained to me that if the phone has been rooted in anyway then the handset protection would become null and void.
Sent from my Droid using XDA App
Sorry about that... There isn't a way I don't believe for tmobile to check if the phone was ever rooted. Just don't tell them if its rooted. I'm on verizon and if you have warranty but can't go back to non root if the phone has a internal problem not caused by damage, just say you lost it. Sorry, hope that answers your question.
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Sent from my Droid using XDA App
it helps but if i say i lost it then what would happen to the current phone i have if i report it lost
It would get locked. So basically useless. You couldn't use it on an account. "Dirty ESN"
If you had a say a broken mic and you do have warranty but the phone was rooted you couldn't send it in because it voids the warranty. If the phone was rooted then un rooted back to how you would get it now out of the box there would be no way of knowing. Did you get the phone as a refurb or Craigslist? Ebay?
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No the phone is brand new from T-mobile I was just kind of freaking out cause I thought after using the temproot something would change in the changelog. Like a hash code or something of the sort
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Currently have a patch of bluish dead pixels on the phone. Does the warranty cover this?
Sent from my Milestone using XDA App
I'd say it depends on the warranty and the provider of it. It sounds like a plain old case of hardware failure, so as long as you didn't deliberately smash it or dent it (requiring accident or "stupid user syndrome" coverage which some warranties don't cover), you should be fine. Best to look up your specific IMEI with Motorola (http://servicemyphone.motorola.com/iden/support/showUnitSearch.do?singleUnitSearch=true) and see what your warranty details are, if any, from there.
As for your provider's warranty (if applicable), we'd have no idea without knowing who or how long you've had your phone for.
spectacle said:
Currently have a patch of bluish dead pixels on the phone. Does the warranty cover this?
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IIRC there is was another thread somewhere in XT720 General where some people had seemed to have luck fixing bluish pixels.
Yea Motorola will fix it. I sent mine back a couple months ago for this, and I'm bout to send it back again. Mines getting bad. I cant see the time or battery. And theres a giant line. Its growing. Like mioz said there's a fix. But it involves a bunch of freezer bags and a freezer. And it only worked temporarily for me tho.
Sent from my XT720 using XDA App
Thanks for all the replies!
Hope they will honour the warranty as it is within a year. Mines from Singapore btw
Sent from my Milestone using XDA App
Yes I actually got mine fixed, well almost fixed, i still have 2 concentrations of the blue dead pixels on top and below, but doesn't bother me that much.. all of the lines and spots all over the screen were gone. Yes it involves putting your phone in the freezer. LOL.. Seriously thouhg it does.. hehehe!!
spectacle said:
Thanks for all the replies!
Hope they will honour the warranty as it is within a year. Mines from Singapore btw
Sent from my Milestone using XDA App
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Yea they do takes 3-4 days though...
Yes, Motorola will help you replace the LCD screen for free if you are still under warranty. I sent my phone in last month, and they even helped me replace the led lights at the bottom (didn't ask for it but they said it was uneven so they decided to do it).
Sent from my MilestoneXT720 using XDA App
Just returned from the service center. It said its not covered under warranty. They said its probably due to misuse!
eejin2 said:
Yes, Motorola will help you replace the LCD screen for free if you are still under warranty. I sent my phone in last month, and they even helped me replace the led lights at the bottom (didn't ask for it but they said it was uneven so they decided to do it).
Sent from my MilestoneXT720 using XDA App
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http://forum.xda-developers.com/showthread.php?t=1144956
its exactly what it looks like in this thread. and they are not honouring it! should i go again?
Just tell them some crap saying that you didn't do anything, or that you were just using it for a few hours and suddenly the dead pixels appeared.. haha.
Sent from my MilestoneXT720 using XDA App
spectacle said:
Just returned from the service center. It said its not covered under warranty. They said its probably due to misuse!
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Pop it in the freezer bud.. worked for me.. lol..
Sent from my FUSIONideos using XDA App
Hi, broke my phone week ago, got a Q; can they in the warranty service find out i´m on Thaiz 2.8 custom rom? If they find out, lose my warranty ´-`.
Experiences? Anyone? PHONE IS OMAP BROKEN. PCB CHANGE IS THE ONLY WAY I THINK!
If YOU can't unbrick it, so do they I think.
I sent mine for a power button repair with cm7 installed and nobody cared. They sent me back the same divice with a fresh mainboard indicated by the change in imei.
Sent from my GT-I9300 using xda premium
im pretty much sure they should notice it^^ but otherwise lg is stupid as f**k xD
Sent from my LG-P920 using xda premium
i hard bricked mine with cm7 on it and they never said any thing
NiiiCCCe.... they did not notice it and FREE warranty repair whitout warranty fucck lg XD
While LG might be able to argue a custom ROM has messed up the software environment, they would still be obliged to repair/ replace hardware that fails during the warranty period so if the phone is in for hardware failure I doubt they'd care about custom ROMs.
They usually ask you how you bricked the phone. If you play dumb enough to fool the employee into writing anything, the engineers won't mind
My experience, twice
Sent from my LG-P920 using xda app-developers app
I'm pretty sure xda had a video not too long ago saying something along the lines of, they can't technically reject it unless they can prove that what you did is the source of the problem. Like, if you volume keys don't work anymore, a custom ROM has nothing to do with that.
Sent from my Galaxy Nexus using Tapatalk 2
OK guys, so I know that rooting your Skyrocket voids the warranty, but I've been looking around on the net and I've seen some phones that when you root, the warranty only no longer covers things directly involved with the rooting, for example, bricking, uninstalling system apps, getting infected by virus/malware etc. So the question is, does this apply to the Skyrocket?
Simplifed: Does rooting the Skyrocket make it so that if I were to drop my phone, screen cracks, and I send it in, will Samsung just throw it away? Or is it just that if I root my phone, brick it, send it in, THEN they throw it away?
Thanks in advance guys!
BTW Skyrocket is awesome phone :laugh:
Odds are they won't even know unless your flash counter is higher than 0 in download mode. Even then, they still probably wouldn't notice.
Note: When I wrote this, I assumed we were talking hard-brick. Goes without saying that yes, if your phone boots up and they can see it's not stock, your warranty is voided.
If they can prove that it's been rooted, they won't even touch it. You'll be responsible for the full replacement cost.
If they can't prove that it's rooted (won't turn on and needs a software restore to get it working again) then it's up to whomever is looking at the phone to determine if they will cover the replacement under warranty.
Please note - I've had a rooted device that was replaced under warranty, but only because it would not boot up at all and so it could not be proven that it was rooted.
liquidzoo said:
If they can prove that it's been rooted, they won't even touch it. You'll be responsible for the full replacement cost.
If they can't prove that it's rooted (won't turn on and needs a software restore to get it working again) then it's up to whomever is looking at the phone to determine if they will cover the replacement under warranty.
Please note - I've had a rooted device that was replaced under warranty, but only because it would not boot up at all and so it could not be proven that it was rooted.
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So then, say, I dropped my phone on a rock, and it could boot up, but there was nothing caused by the software itself that went wrong, they wouldn't even touch it?
RewinX said:
So then, say, I dropped my phone on a rock, and it could boot up, but there was nothing caused by the software itself that went wrong, they wouldn't even touch it?
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Everything is void. You have to flash back to stock to get it fixed.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
xcrazydx said:
Everything is void. You have to flash back to stock to get it fixed.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
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No offense gents but xda tv has your answer
And the company such as att don't cover customer damage they only cover factory issue that iS it you droP your phone your SOL
https://www.youtube.com/watch?v=9YcIHaajda8&feature=youtube_gdata_player
RewinX said:
So then, say, I dropped my phone on a rock, and it could boot up, but there was nothing caused by the software itself that went wrong, they wouldn't even touch it?
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liquidzoo said:
If they can prove that it's been rooted, they won't even touch it. You'll be responsible for the full replacement cost.
If they can't prove that it's rooted (won't turn on and needs a software restore to get it working again) then it's up to whomever is looking at the phone to determine if they will cover the replacement under warranty.
Please note - I've had a rooted device that was replaced under warranty, but only because it would not boot up at all and so it could not be proven that it was rooted.
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T.J. Bender said:
Odds are they won't even know unless your flash counter is higher than 0 in download mode. Even then, they still probably wouldn't notice.
Note: When I wrote this, I assumed we were talking hard-brick. Goes without saying that yes, if your phone boots up and they can see it's not stock, your warranty is voided.
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RewinX said:
OK guys, so I know that rooting your Skyrocket voids the warranty, but I've been looking around on the net and I've seen some phones that when you root, the warranty only no longer covers things directly involved with the rooting, for example, bricking, uninstalling system apps, getting infected by virus/malware etc. So the question is, does this apply to the Skyrocket?
Simplifed: Does rooting the Skyrocket make it so that if I were to drop my phone, screen cracks, and I send it in, will Samsung just throw it away? Or is it just that if I root my phone, brick it, send it in, THEN they throw it away?
Thanks in advance guys!
BTW Skyrocket is awesome phone :laugh:
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Sent from my SAMSUNG-SGH-I727 using xda premium
crashpsycho said:
No offense gents but xda tv has your answer
And the company such as att don't cover customer damage they only cover factory issue that iS it you droP your phone your SOL
https://www.youtube.com/watch?v=9YcIHaajda8&feature=youtube_gdata_player
Sent from my SAMSUNG-SGH-I727 using xda premium
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unless you buy insurance, then u still have to pay $100+ for replacement.
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droidbabyxda said:
unless you buy insurance, then u still have to pay $100+ for replacement.
Sent from my SAMSUNG-SGH-I727 using xda premium
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OK, I have insurance, so if I break it will I get a free replacement or will I get with contract price?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
RewinX said:
OK, I have insurance, so if I break it will I get a free replacement or will I get with contract price?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
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Not free. You will have to pay a deductible. You should read your paperwork and know what you signed up for.
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xcrazydx said:
Not free. You will have to pay a deductible. You should read your paperwork and know what you signed up for.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
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I know, I just thought maybe there was a different plan.
Best buy black tie plan is much better IMO. Little bit more expensive, but no deductible and no limit to replacements. I got a replacement for mine, no questions asked.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I don't even touch warranties. They're expensive and almost always useless. If my phone is severely damaged somehow, it can be restored to stock and bricked in Kies whether the screen works or not.
Now, in terms of drops...let's just say I'm very careful not to develop butter fingers...
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T.J. Bender said:
Now, in terms of drops...let's just say I'm very careful not to develop butter fingers...
Sent from my SGH-I727 using Tapatalk 2
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Heh, wish I had that luxury.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Has anyone done this for a warranty replacement and got away with it?
I am having hardware issues and cannot get back to stock.
Sent from my SCH-I500 using xda app-developers app
I'd suggest hard bricking it first. When the s3 first came out I flashed an incorrect zip file and almost instantly found myself with a totally lifeless phone. I took it in to Verizon and convinced the guy there that it just stopped working and I played dumb about why. He tried to charge it for a while and see if that helped and of course nothing happened, so then he pronounced it dead and ordered a replacement phone totally under warranty. Good luck, lol
Sent from my SCH-I535 using XDA Premium 4 mobile app
brjon1 said:
I'd suggest hard bricking it first. When the s3 first came out I flashed an incorrect zip file and almost instantly found myself with a totally lifeless phone. I took it in to Verizon and convinced the guy there that it just stopped working and I played dumb about why. He tried to charge it for a while and see if that helped and of course nothing happened, so then he pronounced it dead and ordered a replacement phone totally under warranty. Good luck, lol
Sent from my SCH-I535 using XDA Premium 4 mobile app
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Interesting world where people openly discuss committing Felony Fraud and Conspiricy to Commit Felony Fraud but discussing pirating a $.99 piece of software isn't allowed. LOL :silly: