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Anyone ever see the message "Process system not responding". Here's the story.
Well, I've been installing apps like a loose cannon, figuring I may be dooming myself to a hard reset, and it may have come to pass.
Last thing that happened while the phone was running good, was I ran the demo of the 3D game XXXXXXXXX. I received a call, and had to hop away, and after that the phone became unresponsive. Looking at what was loaded with Advanced Task Killer, I did not see the game to kill, so I turned off the phone.
Now, it is taking a very long time to 'boot'. The Phone is Locked screen would pop up, and I'd try to slide it off, and it would slide about half off. Screen black except for the clock of the lock screen. And after sliding off half way, the screen would go black, as if it was off, but then the lock screen would come back.
Kept thinking that ultimately it would finish. After a bit I got the task bar at top, and it was saying preparing internal memory'Preparing Internal Mass Storage"; then finally " Media scanner running". Finally a few icons from the dock. But everything else still black.
Then finally it would come up with a big message "Sorry!. Process system is not responding. buttons for Force close, and Wait. I don't know if that is an Android message, or an app message. I tried force close, and it went back into the same iteration of events.
So the next time i tried a boot, I did not respond to the message for a while, and it seemed to be making progress behind the message. It went off, I turned it back on, it had lock screen, moved it off a bit easier.
Then finally it came up more screen things in place. Then again with a message "Process system is nto responding". Let it set 'til it went off again. This time it came up a bit futher, and this time it came up with window to select launcher. I selected TWiz launcher. Process message again, and I killed it this time.
Whewh...Still not resolved.
I guess if there are any suggestions short of hard reset, i'm interested in hearing. maybe one of you have had this happen. If it ever finishes loading, first thing I'm going to do is remove that game.
One thing that is a pain and I think contributes, is that so many apps load by default it seems. And the more you install the more that happens, from what I have seen. I know I don't have as many apps installed as I've seen others reference, but I do have 2-3 different memory type utilities that I've wondered if they woudl interfere with each othre, but they supposedly don't all load at boot.
Post long enough. I'll add more if I find anything interesting.
ewingr said:
Anyone ever see the message "Process system not responding". Here's the story.
Well, I've been installing apps like a loose cannon, figuring I may be dooming myself to a hard reset, and it may have come to pass.
Last thing that happened while the phone was running good, was I ran the demo of the 3D game XXXXXXXXX. I received a call, and had to hop away, and after that the phone became unresponsive. Looking at what was loaded with Advanced Task Killer, I did not see the game to kill, so I turned off the phone.
Now, it is taking a very long time to 'boot'. The Phone is Locked screen would pop up, and I'd try to slide it off, and it would slide about half off. Screen black except for the clock of the lock screen. And after sliding off half way, the screen would go black, as if it was off, but then the lock screen would come back.
Kept thinking that ultimately it would finish. After a bit I got the task bar at top, and it was saying preparing internal memory'Preparing Internal Mass Storage"; then finally " Media scanner running". Finally a few icons from the dock. But everything else still black.
Then finally it would come up with a big message "Sorry!. Process system is not responding. buttons for Force close, and Wait. I don't know if that is an Android message, or an app message. I tried force close, and it went back into the same iteration of events.
So the next time i tried a boot, I did not respond to the message for a while, and it seemed to be making progress behind the message. It went off, I turned it back on, it had lock screen, moved it off a bit easier.
Then finally it came up more screen things in place. Then again with a message "Process system is nto responding". Let it set 'til it went off again. This time it came up a bit futher, and this time it came up with window to select launcher. I selected TWiz launcher. Process message again, and I killed it this time.
Whewh...Still not resolved.
I guess if there are any suggestions short of hard reset, i'm interested in hearing. maybe one of you have had this happen. If it ever finishes loading, first thing I'm going to do is remove that game.
One thing that is a pain and I think contributes, is that so many apps load by default it seems. And the more you install the more that happens, from what I have seen. I know I don't have as many apps installed as I've seen others reference, but I do have 2-3 different memory type utilities that I've wondered if they woudl interfere with each othre, but they supposedly don't all load at boot.
Post long enough. I'll add more if I find anything interesting.
Click to expand...
Click to collapse
Well, the above post exactly describes what I have on my Captivate as well. Long boot times, "process system not responding", black screens, media scanner running/completed repeatedly, severe lagging...
Does anyone have any advice on how to deal with this issue? I've uninstalled my most recent apps, but it has not made any difference. Many thanks for any guidance!
Sounds like both of you need to restore to stock...Look in the Dev section for the Stock Odin3 1 click post..it is a sticky so it should be up towards the top..Follow the instructions and you will be back to stock...
The problems I mention above occur mostly during a reboot. The phone does eventually come up, with only occasional lagging still left (which may be more typical). I am torn between dealing with the lagging until Froyo is released (hopefully later this month) or perform the "restore to stock" you mention.
If I decide to "restore to stock", does that mean I lose everything? apps, messages, config, customizations, etc.
And if I lose everything, can I restore some apps with Titanium Backup? TB was loaded 2-3 weeks ago and I do have a full backup.
When Froyo comes, will it require the same or will it upgrade the existing OS and leave apps alone?
Many thanks for your response jhernand1102
I did that too, I sett a replacement lock screen wrong (because it asked me too) and there I was with out s phone for a few hours. The one click odin didn't work for me though. So I used the updated stock rom jh2 i believe. Look for the stock rom threads in developers forum as well as the one click odin.
If the one click odin doesn't work feel free to pm me with questions on the other rom.
Make sure you read it but they is a lot there that may confuse you.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
With titanium backup you should be fine. I haven't used it but that's the point of it. A reflash may be easier the finding the error and correcting the problem. And during any flash you may have some risk of losing something but I don't think, going to froyo will lose apps by design. Anyway you have titanium backup and samsung kies to help you keep everything.
Good luck!
Sent from my SAMSUNG-SGH-I897 using Tapatalk
tone_la said:
Well, the above post exactly describes what I have on my Captivate as well. Long boot times, "process system not responding", black screens, media scanner running/completed repeatedly, severe lagging...
Does anyone have any advice on how to deal with this issue? I've uninstalled my most recent apps, but it has not made any difference. Many thanks for any guidance!
Click to expand...
Click to collapse
I guess I forgot to post back what I had to do...having had no replies at all. I think I ended up in another thread.
Anyway...I did in fact have to reflash. Using the one-click which I believe is this thread is what I used.
ewingr said:
I guess I forgot to post back what I had to do...having had no replies at all. I think I ended up in another thread.
Anyway...I did in fact have to reflash. Using the one-click which I believe is this thread[/URL] is what I used.
Click to expand...
Click to collapse
Thanks to all for replying today! I will go ahead and re-flash to stock. I was hoping it would be longer (a few months) before I'd have to re-load, but I guess when you live on the edge (root and lots of installs), ya gotta be ready for things to go wrong.
I do love this phone though and Android after being on a BB for so many years! It is pretty much a 1.0, so we should expect bugs and work arounds until they work the kinks out. In a crazy sort of way, it is still fun to work through these gotchas. Thanks again!
Yeah. I really hated the idea of a reflash.
but, if you haven't yet, you need to look in the DEV thread, and look into Clockwork Mod and Rom Recovery. As well, you should get teh paid version of Titanium backup.
Between those two things, occasional reflash and reload is not too painful.
I've learned so much today! Got the paid version of Titanium Backup for an easy "restore all via batch" and also did the ROM Mgr / Clockwork Recovery (thanx ewingr). So, I now have the best of both worlds for getting out of a jam and looking forward to trying out any new ROM's that may come out; with ease thanks to these apps!
Has anyone experience notices in marketplace tile saying number of apps having an update AND when the update actually is done the notice is still there?
It's annoying.
Only Apps that are free or you have bought will update.
Trial apps will tell you if theres any updates, but won't download them.
Next time you hit the update button, watch what happens.
Trail apps will say 'pending' then dissapper.
Bought apps will say 'Pending' then 'Downloading' then 'Installing'
MrLeche said:
Has anyone experience notices in marketplace tile saying number of apps having an update AND when the update actually is done the notice is still there?
It's annoying.
Click to expand...
Click to collapse
This usually happens to me if I press the center Windows button after the apps have downloaded and installed instead of pressing the back button to get out of Marketplace. Try going to Marketplace and then back out of it with the back button. That should clear the indicator, or at least that works for me.
captobie said:
This usually happens to me if I press the center Windows button after the apps have downloaded and installed instead of pressing the back button to get out of Marketplace. Try going to Marketplace and then back out of it with the back button. That should clear the indicator, or at least that works for me.
Click to expand...
Click to collapse
+1. Yep, same here! I'm guessing that by just hitting the Windows button Marketplace doesn't refresh its live tile.
Casey
Tried all of those but whenever newer updates arise, the stuck retains after the update. Uninstalling and reinstalling solves it, but I don't always want to do that. Just like now, doodle god keeps telling an update, if i hit update or update all, it just installs it and its gone, when you hit back button sometimes it disappears but after awhile its there again.
That's because the trial version APP cannot update. You have to uninstall it and install the new version manually.
It won't happen for the free APP and the APP you've paid.
I may have caused this...this a.m., I picked up my gTab when it was almost finished booting. I accidentally hit the power button, which turned the screen off. I had to fiddle with it a minute to get the screen on...it kept going right back out after I pushed the power button. I finally got it on (no reboot from here).
From there, it was nuts. I was greeted with having to pick my launcher again. Then I got a slew of force closes. Almost nothing would start, and the few things I did get to run (Mail'd, Dolphin) ran like they were new installs. Rebooting did the same.
Finally, I ran fix permissions from CWM, and it would start without FCs. However, anything I had tried to start before was still like new installs (EULA, setup wizards, etc). I managed to restore some of those via Titanium.
Still, it's not back to normal. Some recent apps (like, Fieldrunners from yesterday) no longer appear to be installed. Really fubar.
Could this be caused by the power button thing? Or is it a sign of impending doom? Is there a better way to fix this other than what I've done?
Oh, and I forgot to mention...I started Amazon appstore to downloading today's app, and then was restoring old apps via Titanium. In the middle of that, it played a sound I've never heard...like a few seconds, ending with this weird sliding reverb. But...I wasn't sure if that was Amazon's download finishing in the background? Usually I wait on the download. But it was longer than a typical notification sound.
TarheelGrad1998 said:
I may have caused this...this a.m., I picked up my gTab when it was almost finished booting. I accidentally hit the power button, which turned the screen off. I had to fiddle with it a minute to get the screen on...it kept going right back out after I pushed the power button. I finally got it on (no reboot from here).
From there, it was nuts. I was greeted with having to pick my launcher again. Then I got a slew of force closes. Almost nothing would start, and the few things I did get to run (Mail'd, Dolphin) ran like they were new installs. Rebooting did the same.
Finally, I ran fix permissions from CWM, and it would start without FCs. However, anything I had tried to start before was still like new installs (EULA, setup wizards, etc). I managed to restore some of those via Titanium.
Still, it's not back to normal. Some recent apps (like, Fieldrunners from yesterday) no longer appear to be installed. Really fubar.
Could this be caused by the power button thing? Or is it a sign of impending doom? Is there a better way to fix this other than what I've done?
Click to expand...
Click to collapse
Wow, I am experiencing the same situation as you. I didn't hit any power button either. I am on VeganTab 5.1 and now contemplating a flashing to a new GB ROM.
Sorry, man, it really sucks. Obviously, I didn't get much feed back as to what or why. Fortunately, I had a not too old backup with Titanium, and was able to get most things back with just a few clicks. Other things I had to set back manually. Took me a couple of hours to get back to what I thought was "right".
I did figure out the odd noise was a ringtone, and it had set my email notification to that ringtone sound. It wasn't even on my tab before, as far as I know. So I have no idea where that came from.
I'm thinking of Flashing to Cyanogenmod myself. But without knowing the why...it still won't make me feel too much better.
TarheelGrad1998 said:
Sorry, man, it really sucks. Obviously, I didn't get much feed back as to what or why. Fortunately, I had a not too old backup with Titanium, and was able to get most things back with just a few clicks. Other things I had to set back manually. Took me a couple of hours to get back to what I thought was "right".
I did figure out the odd noise was a ringtone, and it had set my email notification to that ringtone sound. It wasn't even on my tab before, as far as I know. So I have no idea where that came from.
I'm thinking of Flashing to Cyanogenmod myself. But without knowing the why...it still won't make me feel too much better.
Click to expand...
Click to collapse
Thanks TarheelGrad. I did a permissions fix and that has worked for me too. Not sure why it went bonkers.
Hey all,
I just wanted to give everyone a heads up about the lollipop update that just got to our Verizon variants of the One M8. My phone is completely stock, has never been rooted or s-off. I got the lollipop OTA update yesterday and after 45 mins of installing I couldn't wait to see how lollipop would improve my user experience on my phone. Short answer: it didn't AT ALL. The long answer is written out below.
1. Notifications
I don't really like the lollipop update to the notifications bar (1 swipe for notifications, 2 for settings) but its really just personal preference. However, with the update, you can no longer check your notifications directly from the lockscreen. You can't even see the icons of the new notifications at the top without unlocking your phone.
2. Lock Screen
Lock screen widgets are gone with the update. You also no longer have the option of swiping to the left for BlinkFeed, now its just a straight unlock that brings you to the page you last had open. No way to get to the homescreen directly like earlier. Now what the update did that really pisses me off is that you can no longer control your music from the lockscreen. With KitKat, you could skip tracks, and pause the song directly from the lockscreen. Now with the update you can't do any of those. You can't even swipe down from the lockscreen to see the media playing. Literally all you get is the album image of the song playing on your lockscreen. Yeah, just the image, you don't even get to see the name of the song playing.
3. Longer Boot Time
The boot time is longer now. Also once I get past the HTC and Verizon logo's while booting I get a dialogue box that says "Android is upgrading" before it goes to my homescreen. I'm not sure if this the case with everyone but it has happened to me everytime I reboot.
4. Just general unpleasantness
Recent apps takes longer to show all apps (I use grid view). Its quite minor and only noticeable if you compare it with a phone on KitKat but its still annoying. The Google Play Services update was also really annoying and it made my phone hang while it updated. The update also removed the World Clock Globe feature which was kinda cool, especially when I traveled. Again this is minor, but the update should improve the user experience not remove existing features.
Anyways, this is just my take on the lollipop update and it could be different for everyone. I, for one, am seriously considering downgrading back to KitKat (if its possible yet). I really hate it when an update takes my device in the backwards direction.
What did you guys think of the update?
I haven't had any issues with Lollipop on my M8. I've been running Lollipop on my Nexus 7 for months, so I'm already used to it. After getting familiar with it, I prefer it to KK. The slow boot time is probably due to the fact you has "fast boot" enabled on the previous version of Android. HTC has removed it from Lollipop.
UPDATE:
Going to Sound & Notification > When Device is Locked > Show all notifications fixes the notification grievances that I had listed.
just_lou,
I don't think FastBoot is the issue. I had it disabled when I was running KitKat. The issue is the dialogue box of "Android is Upgrading" that still shows up (I just rebooted to see if it shows and it did). I'm not sure if this will go away after a while or not.
tmtmaats said:
UPDATE:
Going to Sound & Notification > When Device is Locked > Show all notifications fixes the notification grievances that I had listed.
just_lou,
I don't think FastBoot is the issue. I had it disabled when I was running KitKat. The issue is the dialogue box of "Android is Upgrading" that still shows up (I just rebooted to see if it shows and it did). I'm not sure if this will go away after a while or not.
Click to expand...
Click to collapse
If you are showing this repeated it means you either have an app installed that isn't art capable or your cache is corrupt. Backup and factory reset. You should not see that message on every boot.
Still think 4.4.4 is wayyyyy smoother than 5.0. Visually.... 5.0 is nice but its only a few you touches. I'm not impressed. Waste of an update. I'm on 5.0 ROMs which help but I miss my 4.4.4 snappiness lol.
dottat said:
If you are showing this repeated it means you either have an app installed that isn't art capable or your cache is corrupt. Backup and factory reset. You should not see that message on every boot.
Click to expand...
Click to collapse
ok I thought it shouldn't appear every time. so I went ahead and factory reset my phone after checking to make sure a backup was present. the most recent backup was about an hour before I updated to Lollipop, so I thought it would be fine in terms of having all the essential data. I used HTC Backup for the process.
Now after the reset, HTC backup can't find the backup when I click "Restore from cloud". All I see is "none" under the "Restore from Backup" option. Now I know for a fact that the backup file is saved on the cloud, I used Google Drive.
Is the phone unable to read that backup because it was done when the phone was running KitKat? If so, then begins the long task of restoring everything one by one.....
tmtmaats said:
ok I thought it shouldn't appear every time. so I went ahead and factory reset my phone after checking to make sure a backup was present. the most recent backup was about an hour before I updated to Lollipop, so I thought it would be fine in terms of having all the essential data. I used HTC Backup for the process.
Now after the reset, HTC backup can't find the backup when I click "Restore from cloud". All I see is "none" under the "Restore from Backup" option. Now I know for a fact that the backup file is saved on the cloud, I used Google Drive.
Is the phone unable to read that backup because it was done when the phone was running KitKat? If so, then begins the long task of restoring everything one by one.....
Click to expand...
Click to collapse
No that should not be an issue. I have used it forward and backwards. Open play and then go back to HTC backup. Possible it's not looking in your Google account at all yet.
dottat said:
No that should not be an issue. I have used it forward and backwards. Open play and then go back to HTC backup. Possible it's not looking in your Google account at all yet.
Click to expand...
Click to collapse
I opened the Play Store and tried again. Backup still didn't show up. Then I deleted all the accounts on the phone and re-logged in. Still didn't show up. I went ahead and did another factory reset, reinstalled the HTC backup apk, logged in and opened the play store and tried to restore again. HTC backup still didn't find my backup. Then I double checked to make sure that I was using the right account with which I had done the backup. After confirming that, I tried once again deleting all accounts and signing in again and still nothing.
Finally, I tried to sync the account manually and then try. Still nothing.
I have used HTC backup in the past, and it worked fine to restore everything. Just this time it isn't.
Is there anything else I can try?
You know you can swipe right when locked and screen off to get blinkfeed right? Just have to decide now before you turn on the screen if you are planning to go to blinkfeed I guess.
I get my audio controls for Spotify on the lock screen too... With controls to play, pause, next. Just double tap the screen.
The grid recent apps seems to take longer because it's multiple screens of recent apps.
Just a quick tip but you can access your pulldown quick settings menu with the double finger down swipe when the screen is on at the lock screen. Useful for switching to silent or airplane mode without unlocking or using the volume hardware rocker.
That being said, my battery life isn't so great anymore and my GPS is skewed now (I'm always about 30-45 degrees of in the direction I'm facing).
Instead of using that crap "blinkfeed" launcher use the Google Launcher form the play store.
I have an HTC 10. I have heard so many horror stories on significant battery drain issue after the Oreo update so I have not updated to Oreo yet. I have read somewhere the issue has been resolved on Android's end but there is no more update on the HTC end to incorporate this update for the HTC 10. So every time the Oreo system update prompt came up I did not allow to update to proceed. I had it set to update only on WIFI and always ask me prior.
This morning I must have accidentally hit OK when the prompt came up while I was scrolling the screen for something else and it started to update. I immediately turned off WIFI but it continued the download with my mobile data. So I turned off mobile data as well on my phone. Right now I am at:
Software Update: 3.16.617.2 (1.32GB) Download is paused because your data connection was lost.
Shows a status bar at 3%.
I cannot find a way to cancel or stop this download and subsequent update. Is there a way?
I tried long press on the download screen, the Updater only has options of: Block all, Show silently, On the lock screen, Override do not disturb, all having to do with notification presentations but nothing to cancel the download altogether.
I went into Settings > Apps and popped up Device Configuration and did a FORCE STOP. that didn't do anything. There is an option there to UNINSTALL UPDATES but I didn't touch it since the update hasn't started yet and not sure if this app even deal with system updates.
Just tried a Wipe Cache Partition and rebooted. The system download is still being queued. There is no way to stop this?
I am surprise it will continue to download this huge file even with WIFI off. I had it set to not download any updates unless WIFI, but I guess now I understand it means this is only checked when download started, once it started it will download on my cellular network if WIFI goes out of range? This is a poor design.
Now if I let it download, is there a way to stop the update once the download is completed?
I went ahead and turned on WIFI to allow the downloading to complete. Once it completed it asked me about installing with two options:
Install Now
Install Later
I selected Install Later and it gave me a choice of being reminded again in:
30 minutes
1 hour
2 hours
4 hours
So I selected 4 hours and dismissed it for now. It will ask again in 4 hours, I assume there is no way to dismiss it for a month or a year.
So now I have two questions:
(1) Is there a way to disable this reminder prompt?
(2) Where is this downloaded file? Can I find it with a file manager and delete it? and if it is deleted will it trigger an auto download again or will it go back to just prompting me to download once in a while like before?
miamicuse said:
I went ahead and turned on WIFI to allow the downloading to complete. Once it completed it asked me about installing with two options:
Install Now
Install Later
I selected Install Later and it gave me a choice of being reminded again in:
30 minutes
1 hour
2 hours
4 hours
So I selected 4 hours and dismissed it for now. It will ask again in 4 hours, I assume there is no way to dismiss it for a month or a year.
So now I have two questions:
(1) Is there a way to disable this reminder prompt?
(2) Where is this downloaded file? Can I find it with a file manager and delete it? and if it is deleted will it trigger an auto download again or will it go back to just prompting me to download once in a while like before?
Click to expand...
Click to collapse
There may or may not be a method to disable the update notification but it will require root. You'll probably have to figure out how to disable the notification for yourself.
Try doing a Google search for:
"Disable update notification (your model number)"
Or
"Disable update notification on android"
Sent from my LGL84VL using Tapatalk
well,it just get better and better LOL.
I didn't want to install the system update, but it happened, accidentally. I was out and about, and was in a middle of texting someone, and for a split second while I typed, the system update screen popped up. Since I was in the middle of typing, it took my typing as a confirmation to "Install Now" and began the update. Never mind I only had 31% of battery left at that time and never mind I was not even home and needed the phone. I just can't imagine Google never even bothered with a "Are you sure you want to update now?" prompt. Incredible.
So after it finished the update, a good 30 minutes later, it rebooted, then did more updates, rebooted, and eventually, it started up again, and a lock screen pattern dialog popped up. I put in my pattern and it says it is not recognized. I am certain the pattern is the one I set. Yet something caused the correct pattern to not be recognized. So now I no longer can access my phone. It says I have 28 more tries before it deletes all phone data.
So now I am totally crippled without a chance to even back up all my data.
Anyone know of a way to bypass the lock screen pattern?
If I have to factory reset in order to access my phone again, will the reset bring back Android 7 (original delivered version of the phone) or will it be Oreo (new updated version)?
miamicuse said:
well,it just get better and better LOL.
I didn't want to install the system update, but it happened, accidentally. I was out and about, and was in a middle of texting someone, and for a split second while I typed, the system update screen popped up. Since I was in the middle of typing, it took my typing as a confirmation to "Install Now" and began the update. Never mind I only had 31% of battery left at that time and never mind I was not even home and needed the phone. I just can't imagine Google never even bothered with a "Are you sure you want to update now?" prompt. Incredible.
So after it finished the update, a good 30 minutes later, it rebooted, then did more updates, rebooted, and eventually, it started up again, and a lock screen pattern dialog popped up. I put in my pattern and it says it is not recognized. I am certain the pattern is the one I set. Yet something caused the correct pattern to not be recognized. So now I no longer can access my phone. It says I have 28 more tries before it deletes all phone data.
So now I am totally crippled without a chance to even back up all my data.
Anyone know of a way to bypass the lock screen pattern?
If I have to factory reset in order to access my phone again, will the reset bring back Android 7 (original delivered version of the phone) or will it be Oreo (new updated version)?
Click to expand...
Click to collapse
If you want to keep all of your data intact, root the device, then try this:
https://forum.xda-developers.com/showthread.php?t=2620456
Or this:
https://www.theandroidsoul.com/change-remove-lockscreen-pattern-pin-password-adb-android-oreo/
Or, you can factory reset via recovery, it will wipe all of your data though.
Sent from my LGL84VL using Tapatalk
I have found myself in almost the same situation as the OP.
Like the OP, I don't want to upgrade to Oreo, but somehow did something that my phone interpreted as asking it to start downloading the update. Since my system update is set to download only on WiFi, turning off WiFi stopped the download at 0% done.
*Unlike* the OP, my phone is still in the state of having not yet downloaded the update, so I'm still (for now) securely on Nougat. But my notification bar icon now shows the animated download arrow, and the notification shade shows my system update as "Queued". I'm guessing that this is causing extra battery drain, and it's also really annoying.
I've tried a web search on cancelling a scheduled Android update, and found some interesting information suggesting that I stop the DMClient app. But this wasn't specific to either my phone or to a 7-8 upgrade, and I couldn't find an app by that name installed on my phone. I think I found something else recommending that I stop the Google Play services app and clear its cache. I *do* see that app, but I don't feel like experimenting with random web advice, and so thought I'd check here.
Here are two questions:
1) Is there anything I can do to stop my phone from trying to download and install the Oreo update?
2) If I do a factory reset, which Android would I be on after the reset?
Thanks for any help!
LLGreenGuy said:
I have found myself in almost the same situation as the OP.
Like the OP, I don't want to upgrade to Oreo, but somehow did something that my phone interpreted as asking it to start downloading the update. Since my system update is set to download only on WiFi, turning off WiFi stopped the download at 0% done.
*Unlike* the OP, my phone is still in the state of having not yet downloaded the update, so I'm still (for now) securely on Nougat. But my notification bar icon now shows the animated download arrow, and the notification shade shows my system update as "Queued". I'm guessing that this is causing extra battery drain, and it's also really annoying.
I've tried a web search on cancelling a scheduled Android update, and found some interesting information suggesting that I stop the DMClient app. But this wasn't specific to either my phone or to a 7-8 upgrade, and I couldn't find an app by that name installed on my phone. I think I found something else recommending that I stop the Google Play services app and clear its cache. I *do* see that app, but I don't feel like experimenting with random web advice, and so thought I'd check here.
Here are two questions:
1) Is there anything I can do to stop my phone from trying to download and install the Oreo update?
2) If I do a factory reset, which Android would I be on after the reset?
Thanks for any help!
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Flash the marshmallow firmware for your device via PC using your devices specific flashtool. It will remove everything and put you back to what you had before triggering the update.
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Droidriven said:
Flash the marshmallow firmware for your device via PC using your devices specific flashtool. It will remove everything and put you back to what you had before triggering the update.
Sent from my SM-S767VL using Tapatalk
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Thanks for the response, Droidriven.
I actually figured out a way to stop the phone trying to download the update, which I'll describe below, but first I have two questions about the solution you offered: Is there a reason you said to flash Marshmallow firmwaer rather than Nougat, since the update I'm trying to avoid is the one to Oreo? And, if I did that, how would I get back to Nougat?
But I said that I figured out a solution, and I hope that it may help if someone else finds themselves in my situation. Here is what I did:
1) I determined that the app trying to perform the update on my HTC 10 is a system app called "Updater"
I found this by long-clicking on the notification shade item about the update, and selecting more information. The phone displayed notification options for the Updater app.
2) I cleared cache and data for the Updater app
I went to Updater's app info page via via Settings >> Apps >> All apps. Updater is a system app, so I had to use the kebab menu in the upper right corner of the All apps screen to tell the phone to display system apps. Once there, I went to the "Storage" screen and cleared cache and data.
3) I restarted the phone, and "cleaned up" after what I had done
When my phone powered back on after the restart, there was *nothing* at all related to a system update in the notification bar. I turned on cellular data (but left WiFi off), and went to Settings >> About >> Software Updates. The phone checked for a few seconds, during which I could see (behind the "checking" popup) that the box for downloading only over WiFi was clear. This made sense, since this setting must be an option for the app I had just wiped. After maybe 15 seconds, the phone displayed a screen offering me the 3.16.617.2 system update. I used the back button to close that window, which left me on the screen where I could re-check the option to download system updates only over WiFi. Naturally, I re-checked this option.
That's it. My phone is now once again displaying a notification bar icon offering me the Oreo update, but it no longer thinks I told it to proceed with this update. I have been on WiFi a couple of times since doing this, and the phone has not tried to start the download.
I'm guessing that I could get this notification bar icon to go away by hiding notifications for the Updater app, but have not yet done so.
Thanks again, Droidriven, and I hope what I figured out is helpful to someone else.
LLGreenGuy said:
Thanks for the response, Droidriven.
I actually figured out a way to stop the phone trying to download the update, which I'll describe below, but first I have two questions about the solution you offered: Is there a reason you said to flash Marshmallow firmwaer rather than Nougat, since the update I'm trying to avoid is the one to Oreo? And, if I did that, how would I get back to Nougat?
But I said that I figured out a solution, and I hope that it may help if someone else finds themselves in my situation. Here is what I did:
1) I determined that the app trying to perform the update on my HTC 10 is a system app called "Updater"
I found this by long-clicking on the notification shade item about the update, and selecting more information. The phone displayed notification options for the Updater app.
2) I cleared cache and data for the Updater app
I went to Updater's app info page via via Settings >> Apps >> All apps. Updater is a system app, so I had to use the kebab menu in the upper right corner of the All apps screen to tell the phone to display system apps. Once there, I went to the "Storage" screen and cleared cache and data.
3) I restarted the phone, and "cleaned up" after what I had done
When my phone powered back on after the restart, there was *nothing* at all related to a system update in the notification bar. I turned on cellular data (but left WiFi off), and went to Settings >> About >> Software Updates. The phone checked for a few seconds, during which I could see (behind the "checking" popup) that the box for downloading only over WiFi was clear. This made sense, since this setting must be an option for the app I had just wiped. After maybe 15 seconds, the phone displayed a screen offering me the 3.16.617.2 system update. I used the back button to close that window, which left me on the screen where I could re-check the option to download system updates only over WiFi. Naturally, I re-checked this option.
That's it. My phone is now once again displaying a notification bar icon offering me the Oreo update, but it no longer thinks I told it to proceed with this update. I have been on WiFi a couple of times since doing this, and the phone has not tried to start the download.
I'm guessing that I could get this notification bar icon to go away by hiding notifications for the Updater app, but have not yet done so.
Thanks again, Droidriven, and I hope what I figured out is helpful to someone else.
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Click to collapse
Yeah, I actually, meant to say nougat, lol.
Sent from my SM-S767VL using Tapatalk