Related
I'll copy/paste from my issue on Google's tracker:
I have an Asus EEE Pad Transformer (TF101) with the latest update: HRI66.US_epad-8.2.3.13-20110511
When visiting the Market, I am only presented with Free apps in the Featured section of each category.
I can search for, and find, paid apps. However I cannot purchase them. It returns the following error: The item you were attempting to purchase could not be found.
I am able to purchase some of the apps with my Phone. I can either go to the web based market and purchase them for my T-Mobile HTC Vision, or I can do it on the phone itself. Then I can install those apps in my Asus Transformer.
However, I can't do this workaround with Honeycomb-only applications because I cannot buy them on the phone first.
I'm located in Puerto Rico. I talked to the guy that makes Reddita, and he said that his apps is setup to be available everywhere
Click to expand...
Click to collapse
Anyone else have a similar issue? If so, please star my issue on Google's tracker: http://code.google.com/p/android/issues/detail?id=16845&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
Screenshots:
First
Second
I'm still not sure if it's a location based problem or if it's related to something else. Like I said above, the guy from Reddita says that his app is configured to not discriminate by country. Also, he says that he has sold the app to other Transformer users before.
i was able to purchase apps the last time I checked which was after the 8.2.3.9 update
klau1 said:
i was able to purchase apps the last time I checked which was after the 8.2.3.9 update
Click to expand...
Click to collapse
Are you located in the states?
canada, should it make a difference? in google?
klau1 said:
canada, should it make a difference? in google?
Click to expand...
Click to collapse
I would hope not. Unfortunately, so far my theory points towards a location restriction specific to Honeycomb devices.
No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.
XL2001 said:
No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.
Click to expand...
Click to collapse
Thanks for the tip. Tried that (and adding a completely different CC) and it didn't work.
I can however buy apps for my other two devices (G2 and Nexus S).
I bought my Asus Transformer TF101 from Hong Kong, now live in Malaysia, both Malaysia and Hong Kong are in the list that can buy apps, but appear that i'm same with you.
Just can view apps, appear "The item that you request are not found" bla bla...
Free apps can be use. no problem, btw, i have a Motorola Xoom with me too, same issues. Sad.... duh....
somehow my android phone can purchase apps, i turn to my web page android market, and i noticed that, due to i have 5 device registered to my google account, i can buy apps for my phones, but not for my device that dont have "CARRIER" bound with it. This makes our wifi only device cant purchase apps.
i have mailed google about this issues, but nothing yet, dissapointed, hopes anyone get some solutions. thanks.
Market Enabler, available on the Android Market. Buy the paid version for better features.
I had the problem that I couldn't purchase apps that were offered in a different currency than US$ with my AmEx. I had to use a different credit card (VISA) and then it worked.
I have the same problem, it started yesterday. I'm from Puerto Rico.
Suddenly, the quantity of available apps is much less... I can't find Adobe apps, Angry Birds games, Taptu, none of the Google apps!!
When I go to "My Apps" it only shows those installed apps that are still available to search on the market, but the others are not (even if they are currently installed, were installed before)
If I enable the Hotspot on the HTC EVO and connect the TF to it via WiFi, after re-opening the market, it can see all apps as before, including those in "My Apps" section. This happens because the IP provided by Sprint is USA based. Also, if the TF gets connected to the local router, then the market apps availability gets downgraded again...
So, this appear to be a location based issue... but, how it's possible that all those high profile apps that were available just days ago now are not? I did a factory reset today for troubleshooting... and now can't install Adobe Flash and those apps mentioned above
hotelmode said:
Market Enabler, available on the Android Market. Buy the paid version for better features.
Click to expand...
Click to collapse
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.
Hi (Cant purchase apps in market)
Helo I am also from Puerto Rico Im currently using Samsung Galaxy i9000 (International version) Im currently facing with this error since some time now. I been looking on net since long ago day and night and nothing just crap and no answer from google. I tried froyo gingerbread and iCS version from Teamhacksung and nothing. I tried market enabler (both versions in market) i can see paid apps just well I can download the free apps just fine but in paid apps *the item you were attempting to purchase could not be found* Im getting piss off already before was working just fine.
Looking extensively on net i found this video http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=13888035 ---->error sorry http://www.youtube.com/watch?v=xDZtQWt_8TQ
Sorry is not in English but the guy is using something called Gae proxy that seems an alternative that let you buy the apps. Anyway, for me this no worked I tried several times and still it no let me buy the app or just the market no open. I tried via wifi/data plan (3g) and nothing. I did test with pal he has hero and career from usa and he can buy just fine. I tried with my boss who has Captive and Xoom both failed in market with the same error.
This is very disappointed situation that is taking too much already. I have several friends and ppl I know dropping android just because of that. If i keep having it I will do the same or keep forced to get pirated apps wich i no want.
Still waiting for any fix or google response.....
English not my primary language.
Market Enabler won't work on WiFi tablets
babyken said:
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.
Click to expand...
Click to collapse
I can assure you that even if you're rooted and running non-stock ROM, Market Enabler will not help if you're on a wifi-only tablet. I've been trying to find a solution to this problem since the day I got my WiFi-only Transformer but to no avail. Without any development or hacking knowledge whatsoever, there's only so much that I can try.
What I've found out though is this. The wifi-only version appears to track your location differently than the 3G version such that Market Enabler won't work. I have tried VPN (either direct on device or sharing a VPN connection over WIFI, if that makes a difference at all...), I've tried some location spoofing apps. Force stopped the market app and cleared data and cache and trying the VPN and location spoofing again in various combos, unsuccessfully. Also tried turning off all location services. Tried Market Enabler of course and I have the paid version of that too.
What works though is if I'm in another country, and it's a market-supported country, I'd be able to purchase apps without doing anything extra. I can also buy apps through my phone which has Market Enabler working as intended and once purchased I can install the bought apps through the My Apps screen on my Transformer. This is my current workaround, but I'm still very much stuck when I need to buy tablet-only apps which I can't purchase from my phone. Similarly, I can buy apps from the android market website, but only those I can install to the phone and I won't be able to install direct to tablet unless it's a free app.
Note: I live in a non-market-supported country. I've had this problem since Honeycomb, and now I'm on ICS and also using the rebranded Google Play. This problem seems to apply to all WiFi-only tablets, not just the Asus Transformer.
The only reason why there doesn't seem to be much of an outcry on this is because people chiming in that they can buy apps when they live in a market-supported country, so people think the problem is solved.
Here's the story, I tried to use my existing Amazon account which has a US shipping address on the Amazon Appstore, however that did not work because of my foreign billing address. So what I needed was a US billing address, so I used EntroPay.
EntroPay basically provides you with a virtual credit card (VISA), it's free to create an account, but they charge 5% of any amount loaded on the card, which is not that bad I guess.
The thing is, EntroPay does not support AVS (Address Verification System) check, which means that merchants have no way of finding out my registered address. So, even though I registered for EntroPay with my personal address, I can use any address as my billing address.
Requirements:
A credit/debit card
An EntroPay account (Free)
An account with any US package forwarding service (Borderlinx, VIAddress, comGateway, ...). I didn't want to use a fake address. (Free)
Benefits:
Download free apps.
Purchase paid apps.
Steps:
Create an Amazon account or use your existing account.
Create an account with any US package forwarding service. (Borderlinx, VIAddress, comGateway, ...) (I used Borderlinx)
You will receive a US address, write it down or save it somewhere.
Sign up for an EntroPay virtual credit card.
Add your EntroPay credit card number to your Amazon payment options.
Use your US package forwarding address as your billing & shipping address
Done
This is basically free. If you would like to purchase apps from the Amazon Appstore, you can load up your EntroPay card using your actual card with a minimum amount of $20, then they charge you 5% of the amount loaded.
Charges: https://www.entropay.com/popups/terms.schedule.php
*For extra security, you can use a prepaid card to load up the EntroPay card.
or just use http://www.fakenamegenerator.com/gen-random-us-us.php
amazon appstore is evil though and thus shouldn't be used. if you don't know why: use google
XlAfbk said:
or just use http://www.fakenamegenerator.com/gen-random-us-us.php
amazon appstore is evil though and thus shouldn't be used. if you don't know why: use google
Click to expand...
Click to collapse
I didn't want to use fake info, plus I can buy apps this way. This tutorial is really easy and the accounts you need would probably take less than 5 minutes to create.
What was your experience with entropay like?
I have a Entropay account. I followed all these steps and tried it on the appstore but it doesn't seem to work.
It still keeps telling me that my region is not supported.
Can anyone confirm that this still works?
Thanks
bruty795 said:
I have a Entropay account. I followed all these steps and tried it on the appstore but it doesn't seem to work.
It still keeps telling me that my region is not supported.
Can anyone confirm that this still works?
Thanks
Click to expand...
Click to collapse
This has recently been changed, they now check your ip to see your location.
use the webstore to buy any app you want using hide my ip or similar software.
Or use orbot app on your phone.
Use a Proxy!
I used the proxy redirection available at Market Unlocker app, and worked. It gets very slow to transfer the data, but, no matter what, works.
Market Unlocker has been tossed off from Google Play, however...this is annoying (I know is a very useful app, but I am concerned with ethics here: as the dev of the app is known and perhaps is here too, I'd like to know if is ok if some of us post Market Unlocker .apk, or should we wait to the own dev to present us a solution to download it).
The device:
GT-P6210 v3.2
Kernal: 2.6.36-P6210UEKL1-CL583281 [email protected] #3
Build: HTJ85B.UEKL1 P6210UEKLI
The sitch:
I'm a US citizen with a US device (I bought through Amazon.com and had shipped to me through a third party). However, I am currently living in Japan on a military installation. When searching for an app on the Android Market, 95% of the time the return is: No results found--even if what I'm searching for is free. I'm assuming the 5% app result (even though it's never what I'm looking for) is because of a similar app posted on the Japanese market (I could be wrong). Using a median to get through to the market (GetJar, etc.), I am able to download free apps, but I cannot buy anything that costs money. I finally emailed the Android App Customer Service and was told it was because of my IP address.
The kicker:
First and foremost, how is it my IP when I have reset my device to factory default and used a US VPN before I logged into the market and was still unable to access apps? But even putting aside that point, here is some food for thought:
I have owned both a Nook Color and Kindle Fire and, after rooting them, was able to access the Android Market just fine. All within the IP address I am currently using.
I have friends here who own Android phones (bought here on the military base through a Japanese phone company) and an Android US tablet. On all three devices they are able to access the market without any problems. Additional info: Friend's devices are SIRIUS α IS06 [au.kddi.com/english/seihin/ichiran/smartphone/is06/index.html] x2, and a Toshiba Thrive 10”; none of friend's devices are rooted.
I had above friend log into my Android Market account on her phone and buy a few apps for me, and she was able to.
Another friend of mine here owns the same Galaxy Tab I do and can also not access the Android Market.
So what is going on? How, exactly, does the market determine your location. And how do I fix it? MarketEnabler and MarketUnlocker don’t work on WiFi only devices.
Not a fix, but have you tried accessing the market from a computer, and purchasing the apps through it? If the computer can access all the apps, you may be able to choose your tab as the device you wish to install them on. Not a fix, but maybe a temporary work-around.
Sent from my GT-P6210 using Tapatalk
Also, what are a couple of the apps? Could be that the market doesn't recognize them as compatible with the 7+ (due screen resolution, lack of telephony, etc.) List a couple apps, and i can see if i have access to them. Good luck!
Sent from my GT-P6210 using Tapatalk
theundeadelvis said:
Not a fix, but have you tried accessing the market from a computer, and purchasing the apps through it? If the computer can access all the apps, you may be able to choose your tab as the device you wish to install them on. Not a fix, but maybe a temporary work-around.
Click to expand...
Click to collapse
Yes. I apparently have 3 devices on there and all 3 are always grayed out. It says "This item cannot be installed on your device."
theundeadelvis said:
Also, what are a couple of the apps? Could be that the market doesn't recognize them as compatible with the 7+ (due screen resolution, lack of telephony, etc.) List a couple apps, and i can see if i have access to them. Good luck!
Click to expand...
Click to collapse
The 3 latest apps I've tried are gReader Pro, HD Widgets, and Tabletbar Hider (root). My friend was able to buy the first 2 for me on my account with her phone, but Tabletbar Hider is incompitable so it doesn't show up. When trying to download it from my PC, my friend's newly added phone says "This item is not compatible with your device" while my tablet gives the above error. I've had the market issue with every single app I've tried.
Sent from my GT-P6210 using Tapatalk
Yep, I have access to all three from my 7+. Strange that the options for your devices are grayed out. Hopefully somewhere here will have more to offer.
Sent from my PC36100 using Tapatalk
I forgot to add that if I can get an outside link to the marketplace app, if it's free I can download it fine. I can even browse within the market and download free apps. I cannot search for apps (free or pay) and I cannot buy apps even with an outside link into the marketplace. <--this is all on my tablet. My PC can find apps, I just can't download/buy them because it says I have no compatible devices.
Update from The Galaxy Tab Forum:
Bart Laroc
ref 3. ask your friend to log into her android account on your Tab & see the outcome
check & compare your settings with your friends
on a PC goto Android Market, login with your account, scroll to bottom of the page
click "My Market Account", settings .......... check your Device/s
click on "Orders", click on "Trouble Downloading"
Click to expand...
Click to collapse
Sassapphras
I logged into my friend's marketplace account and was unable to access the market properly. I don't know exactly what I'm supposed to be doing in Devices and Trouble Downloading. My device shows up, as well as an old Nook Color and Kindle Fire, along with my friend's newly added phone. I am now able to buy things from my PC on the marketplace using my friend's phone, but only if it's not tablet specific (which sucks, 'cause I own a tab). As far as trouble downloading, I can download things if they're free. Oddly enough, I can't search for free from my tab's market, but I can download free. If I need to search for something I have to use alternate means (GetJar, Browser, etc.). I can not buy anything, though. And that's especially frustrating since a few of the things I needed to buy are tablet only apps that couldn't be bought from PC market (using friend's phone as device).
Also, my friend tried using her Toshiba Thrive with my market account and was unable to. So I wrong, her tablet can't access the US market. Not even using her own account can she access it. So it seems to be a tablet specific issue. But only "real" tablets, because like I said in a prior post, after rooting a Nook Color and Kindle Fire I was able to download, install, and use the marketplace without issue.
Click to expand...
Click to collapse
Hi all,
Got a question that I'd like some guidance on.
Got a Lumia 710 the other week - great phone - and recently signed up for a trial period of Zune Pass (where you can download tracks and such for "free")
However - I had to reset my phone a couple of days ago and set it to link to a US Live Account I used to have by mistake.
As a result of this I got the extra Zune Music features in the player such as Artist Bios, Album Reviews, Smart DJ, etc.
I noticed that once I re-hard reset my phone back to the UK those features have disappeared.
So the question I have is - is there any way to either unlock these features under my UK phone setup (via a hack or other method) - or is there a way to be able to access them via the US setup, but still be able to purchase apps and music. Or is there a third way (the best of both worlds) to be able to have the phone setup in US mode, but be able to purchase items with a UK card (be it directly out of Microsoft or via a third party selling "giftcards" - as you can do with the iPhone)
They're tied to the Live ID. It may be possible using some high-privilege hacks (on a Lumia 710, this would require intalling a custom ROM) to change that region your phone things it's in, but I don't promise that will help with getting the services from the server.
I find the whole regional thing incredibly annoying, but apparently the world has a surplus of lawyers and some of them decided that more money could be made if contracts for such services were written with stupid regional restrictions in place.
WCR46 said:
Hi all,
Got a question that I'd like some guidance on.
Got a Lumia 710 the other week - great phone - and recently signed up for a trial period of Zune Pass (where you can download tracks and such for "free")
However - I had to reset my phone a couple of days ago and set it to link to a US Live Account I used to have by mistake.
As a result of this I got the extra Zune Music features in the player such as Artist Bios, Album Reviews, Smart DJ, etc.
I noticed that once I re-hard reset my phone back to the UK those features have disappeared.
So the question I have is - is there any way to either unlock these features under my UK phone setup (via a hack or other method) - or is there a way to be able to access them via the US setup, but still be able to purchase apps and music. Or is there a third way (the best of both worlds) to be able to have the phone setup in US mode, but be able to purchase items with a UK card (be it directly out of Microsoft or via a third party selling "giftcards" - as you can do with the iPhone)
Click to expand...
Click to collapse
Hi,
I have a UK Zune pass, tied to a UK Hotmail I.D. and a UK debit card, and whilst Album reviews and Artist Bios are not available, the Smart DJ feature is.
Hope that helps.
Regards
Garrickus
Set it up like mine. We're kinda in the same boat but I'm in NZ and we DO NOT have Zune Pass.
I have mine set up with a US account, I use a legal US address with permission from the owner, and a valid US number. Although I use an NZ visa debit card, only it charges me after the currency has been converted from USD to NZD. All works ok, but in Xbox I cannot purchase MS points as the address I have in my account, and the address on my debit card are different, hence verification fails. But this can be solved by purchasing prepaid cards or via zune software so not really a big deal for me.
And regarding to your post, the features are tied to the country of your account is set to. Not Live ID but Zune Account and Xbox Live share the same information. You can change the country of your Live ID but this WILL NOT change the country of your Zune or Xbox Live account. So if you want a full-pledged windows phone, you're better off with a US account, but if you want your phone to go local and loyal to your country, then set it up as UK. In my case, NZ has barely any features, its like having a stripped down version of windows phone - no zune pass and those other zune features, no bing music, no IE tap-to-call, no US apps like iheartradio or netflix.
to my fellow canadians that get their news (or some of them) from xda, the Google play music is finally available here. it comes with one month free subscription to unlimited music..
rock on
Sent from my HTC One using Tapatalk
Anyone having the same problem as me?
I originally signed up for All Access using a US credit card.
Now that it's available in Canada, I can't switch.
My Google Wallet seems tied to the US.
I was able to change my home address, add and verify a Canadian credit card, set it as default.
But when I try to re-activate All Access, it won't recognize it, and the currency still shows up as USD.
Isn't there a way to change this ?
JLishere said:
Anyone having the same problem as me?
I originally signed up for All Access using a US credit card.
Now that it's available in Canada, I can't switch.
My Google Wallet seems tied to the US.
I was able to change my home address, add and verify a Canadian credit card, set it as default.
But when I try to re-activate All Access, it won't recognize it, and the currency still shows up as USD.
Isn't there a way to change this ?
Click to expand...
Click to collapse
I assume you tried already new Google account + new Canadian cc + cc address? Otherwise give the wallet support a call, they should be able to help. good luck
Sent from my HTC One using Tapatalk
millicent said:
I assume you tried already new Google account + new Canadian cc + cc address? Otherwise give the wallet support a call, they should be able to help. good luck
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I will contact them. I'd rather have my Wallet account migrated (they can switch currency, but manually).
I use one Google account for everything; including Play Store, Android, Gmail, Google+, Photos, YouTube, etc. so creating a new account just to get music is out of the question.
JLishere said:
I will contact them. I'd rather have my Wallet account migrated (they can switch currency, but manually).
I use one Google account for everything; including Play Store, Android, Gmail, Google+, Photos, YouTube, etc. so creating a new account just to get music is out of the question.
Click to expand...
Click to collapse
any luck for you?
I think I'm in same boat as you. But I never signed up for All Access before. I simply enabled Google Music while I was in USA and kept using it for uploading music and claim free music.
Now I'm trying to sign up and it just give me USD price, however if I want to buy any music, it works fine as my default cc is selected and Buy button is blue. While signing up for All Access shows no supported method of payment and Buy button is grayed out.
I'll give support call as well.
For a limited time, you can get a 60 day free trial by clicking here: http://g.co/PlayMusicCA
I got this link from Google Play's official Google+ page. (See here: https://plus.google.com/+GooglePlay/posts/FQPxSoP5kE4)
None the less I'm excited that Google Play Music is finally available in Canada. Now all we need are TV Shows and GPE devices!
mumbhai55 said:
any luck for you?
I think I'm in same boat as you. But I never signed up for All Access before. I simply enabled Google Music while I was in USA and kept using it for uploading music and claim free music.
Now I'm trying to sign up and it just give me USD price, however if I want to buy any music, it works fine as my default cc is selected and Buy button is blue. While signing up for All Access shows no supported method of payment and Buy button is grayed out.
I'll give support call as well.
Click to expand...
Click to collapse
No resolution yet, but apparently, there are thousands of users with this problem (method of payment is greyed out when attempting to sign up for All Access, and Google Wallet thinks we're trying to buy a US subscription). I got the issue escalated to technical/engineering, and I hear reports of users with the same response. They will manually change our Google Wallet account to CAD currency.
There seems to be another bug with people who have a Google Play balance in USD (from an old Nexus purchase in the US, or a US gift card). Those users can't be switched. But Google is working on a fix to allow them to convert their balance in another currency, and therefore, be able to switch subscriptions to their home country.
JLishere said:
No resolution yet, but apparently, there are thousands of users with this problem (method of payment is greyed out when attempting to sign up for All Access, and Google Wallet thinks we're trying to buy a US subscription). I got the issue escalated to technical/engineering, and I hear reports of users with the same response. They will manually change our Google Wallet account to CAD currency.
There seems to be another bug with people who have a Google Play balance in USD (from an old Nexus purchase in the US, or a US gift card). Those users can't be switched. But Google is working on a fix to allow them to convert their balance in another currency, and therefore, be able to switch subscriptions to their home country.
Click to expand...
Click to collapse
So I called em too. Got same response, gonna put my name in list of people who have this problem.
So today I was finally able to subscribe to All Access. 60 days free promo worked as well.
I'm also enjoying 60 days free trails, its just marvelous...
Just an update for anyone following this :
As of June 11th, Google has issued a fix that prevented users from changing their home address in Wallet if they had a Google Play balance..
We're pushing a fix for one of the issues that was preventing users from updating their Wallet home address. Starting today, having a Google Play balance should no longer prevent you from changing your Google Wallet home address.
Click to expand...
Click to collapse
I was able to re-subscribe to Google Music All-Access on the Canadian side, and also got the promo price of $7.99, which is good until June 30th.
:good: