Related
I called Customer Loyalty and got a nice lady and was friendly to her. I didn't threaten to cancel or anything, here is a paraphrasing of the conversation:
Me: "I have a friend who recommended T-Mobile to me, and he has a Vibrant with a $20 data and when I asked about it in the store they said they could only activate me under the $30 plan, but I could talk to a customer service to change my plan."
Rep: I don't see that option being available on your account.
Me: <silence>
Rep: Well let me see what I can find....(10 seconds later)...I can definitely make that change on your account for you.
Me: Thank you so much, that really helps out. Have a great day.
Obviously there was some paraphrasing but it was pretty much as simple as "I know someone who has this, can I have it?" I now have 2 MT4G's with $20 data plans on a contract that is a week old.
But what did you pay for the phone?
I went entirely through retention and they offered (I did not ask) the phone for $99 in addition to the $20 plan.
gaww said:
But what did you pay for the phone?
I went entirely through retention and they offered (I did not ask) the phone for $99 in addition to the $20 plan.
Click to expand...
Click to collapse
I got the phones for 79.99 each both with a $50 rebate in-store after I showed them the Wirefly/Bank of America deal.
So 29.99 after rebate a piece.
I too have the $20 android data plan on my MT4g. I've had it for a few months with my other android devices.
itmustbejj said:
I got the phones for 79.99 each both with a $50 rebate in-store after I showed them the Wirefly/Bank of America deal.
So 29.99 after rebate a piece.
Click to expand...
Click to collapse
Nice (but with $20 plan)? Also, upgrade or new plan?
I am surprised you got the deal at a store - as they were wining about how they were not allowed to do deals there - especially with respect to the plans. I went through retention because of this.
Maybe it's the 2gig plan and not the unlimited plan?
I've had the $20 data plans for a while now (unlimited data) for all 3 of my data using lines. They are AWESOME. But I got to pay $125 (after instant rebate) for my mytouch4g which is fine because they've hooked me up sooooooooooooooo much in the past few years that I am not about to complain about what better pricing they offer me. They are truly awesome and the best part is.... most of the time, like 99% of the time, they offer me these deals and I don't have to ask them for a damned thing. Now THAT is rare.
I've been with them also since 2002 so that helps a bit lol.
It was on new contract activations and I got the unlimited plan for $20
Sent from my HTC Glacier using Tapatalk
Hopefully this will be able to tether Hope that its truely "unlimited"
I tried this also but I was told it was not available for me. I was told it was for long term customers.
i had the umlimited android plan for $25. i called the Rentention just now and they upgraded me to the new 4g unlimited data plan for the same $25. saving me $5 according to the rep.
For those thats wondering it is noticably faster.
Sent from my HTC Glacier using XDA App
Scoop24 said:
i had the umlimited android plan for $25. i called the Rentention just now and they upgraded me to the new 4g unlimited data plan for the same $25. saving me $5 according to the rep.
Click to expand...
Click to collapse
Odd, because I just called them as well and they told me there is no need to change my package because either way I have unlimited data and that includes 4G network where I live. As part of their unlimited data package it includes, edge, 2g, 3g, and 4g so my $20 unlimited data package is just fine...esp. considering my phone is a 4G phone. Hmmmmm =/
It's basically just a rename as I take it then. They both said the package operates the exact same way.
likeitnot said:
Odd, because I just called them as well and they told me there is no need to change my package because either way I have unlimited data and that includes 4G network where I live. As part of their unlimited data package it includes, edge, 2g, 3g, and 4g so my $20 unlimited data package is just fine...esp. considering my phone is a 4G phone. Hmmmmm =/
It's basically just a rename as I take it then. They both said the package operates the exact same way.
Click to expand...
Click to collapse
I have the same plan, but when I go to my account at their website and check on services for that line, it pops up a message that I need to convert to the 4G plan (for $30 of course).
I will not do it, as I agreed to going from a $15 unlimited data plan to the unlimited "android" plan for $20 only 2 weeks ago to get the upgrade MT4G.
I may have to get the retention dept to "fix" this (they can do a lot of things the regular support cannot do - like activate a new line on my @home service - which is otherwise no longer supported)
gaww said:
I have the same plan, but when I go to my account at their website and check on services for that line, it pops up a message that I need to convert to the 4G plan (for $30 of course).
I will not do it, as I agreed to going from a $15 unlimited data plan to the unlimited "android" plan for $20 only 2 weeks ago to get the upgrade MT4G.
I may have to get the retention dept to "fix" this (they can do a lot of things the regular support cannot do - like activate a new line on my @home service - which is otherwise no longer supported)
Click to expand...
Click to collapse
Yeah it's actually been like that for me for months now. For some reason the loyalty dept.s data package doesn't show online for me as well. And every time I tried to go in to change services (well to add visual voicemail) it popped up.
They expressed to me our packages are no different then those with the name of 4G. I would hope so lol.
I might call them and see if they can fix that too online though for future use.
*edit* I just called he said it has something to do with the fact that the data package given to us thru loyalty (the pricing being the difference) doesn't appropriate with the system for some odd reason but they put in a request to have it fixed, ALSO He assured me "200%" that our package is "exact same" as this so called 4G package but simply for better lack of understanding "renamed to 4G package" because before they had 5 or 6 different types, now its simply 2.
itmustbejj said:
I called Customer Loyalty and got a nice lady and was friendly to her. I didn't threaten to cancel or anything, here is a paraphrasing of the conversation:
Me: "I have a friend who recommended T-Mobile to me, and he has a Vibrant with a $20 data and when I asked about it in the store they said they could only activate me under the $30 plan, but I could talk to a customer service to change my plan."
Rep: I don't see that option being available on your account.
Me: <silence>
Rep: Well let me see what I can find....(10 seconds later)...I can definitely make that change on your account for you.
Me: Thank you so much, that really helps out. Have a great day.
Obviously there was some paraphrasing but it was pretty much as simple as "I know someone who has this, can I have it?" I now have 2 MT4G's with $20 data plans on a contract that is a week old.
Click to expand...
Click to collapse
Most people can't make use of unlimited data. If you look at your data usage you might want to take the 200 mb (there is no 2 gb plan as suggest by JCorpornicus). On my 3 lines we were using at the max about 80,000 kb on one of the phones (the 200 mb plan is for each phone) so we took the $10 200 mb plan on each phone. Saved a lot of money!
I wonder if they charge you overage on the 200mb plan once you go over, or if they cap it like the 5gb plan. If its the latter, I would totally switch to save money, as I'm always around wifi anyway.
It also doesn't make sense that they charge $20 for 5gb and $10 for just 200mb o__O something seems off about that.
Sent from my HTC Glacier using XDA App
I just called in hopes of getting this deal and the rep told me the $20 data plan does not include text messages and to add text messages it would be $5 for 300 or $14 for unlimited.
The current plan I am on right now is 400 text messages and unlimited data for $25
I called and tried to sound calm and nice just asking for help but they only offered that or unlimited text/data for $30
I have been with them for 8 years now. Am I missing something here?
itmustbejj said:
I called Customer Loyalty and got a nice lady and was friendly to her. I didn't threaten to cancel or anything, here is a paraphrasing of the conversation:
Me: "I have a friend who recommended T-Mobile to me, and he has a Vibrant with a $20 data and when I asked about it in the store they said they could only activate me under the $30 plan, but I could talk to a customer service to change my plan".
Click to expand...
Click to collapse
what is the NAME OF THIS PLAN FOR THE VIBRANT..... (crickets?)
Scoop24 said:
i had the umlimited android plan for $25. i called the Rentention just now and they upgraded me to the new 4g unlimited data plan for the same $25. saving me $5 according to the rep.
Click to expand...
Click to collapse
Whats thw diffrence between the two? I am currently on the unlimited android plan is yhe 4g unlimited better? Been a tmobile customer since 1999. Thanks!
Sent from my HTC Glacier using XDA App
Hello all
I'll be getting my first smartphone in a week (the Inspire 4G of course) and I had a question regarding family plans.
When getting this phone I will be buy a data plan also; no one else on the family plan will have data, just me. I know the data plan will be $15 a month extra for just my phone, not anyone else.
My question is, will there be any "other" costs that will be added to the plan, just for updating a phone, or for getting a smartphone?
You will have an $18 upgrade fee, but thats about it.
Ok, so there shouldn't be any additional monthly payments?
internet and u will have the other phone 9.99 etc
Sent from my Desire HD using XDA Premium App
There are no additional costs for a smartphone other than the required data plan.
Sportsguy15 said:
You will have an $18 upgrade fee, but thats about it.
Click to expand...
Click to collapse
Yep, just the data plan costs per month, and the one-time upgrade fee (unless you complain and they take the upgrade fee off your checkout).
Ok great, so just to be sure if there are extra charges, they were put there without my consent?
.........and taxes and 911 fees and other misc. crap, but data does not include texts or tethering, those are separate plans. And the $15 plan is only 200Mb. that goes really fast. My 14 year old uses almost his entire 2Gb from the $25 plan every month, just diddling around at school and with his friends FBing and tweeting even with WiFi at home.
i got 200 MB
im no where near going over
but im on wifi at least 80 % time
denco7 said:
.........and taxes and 911 fees and other misc. crap, but data does not include texts or tethering, those are separate plans. And the $15 plan is only 200Mb. that goes really fast. My 14 year old uses almost his entire 2Gb from the $25 plan every month, just diddling around at school and with his friends FBing and tweeting even with WiFi at home.
Click to expand...
Click to collapse
Thanks for the help, I'm not too worried about the 200mbs. I'm always around wifi and when I'm not the most my data would go towards is a few emails.
I probably won't be around much after the next few days (I get my phone tomorrow) until the note 3 boards open up, so feel free as well to ask any questions if I haven't mentioned something. Also, I got back to work today after having tomorrow off and the phone will go on sale in stores Saturday. In our training video they had a massive back to the future type reference in which someone came back in a phone booth talking about how futuristic the phone is. At least at&t is trying to make it entertaining
1) I realize in the past that some of you have probably called to waive upgrade/ activation fees and it may have worked. Unless it's a property of your discount with at&t, the chances of you having it waived are less than 1%. I would recommend trying to get credit back some other way, like complaining about service issues at the house or something. You may not get the full 36 back, but something is typically better than nothing. At&t has blocked this capability for all of us a few months ago.
2) CHECK TO SEE IF YOU HAVE A DISCOUNT. Depending on where you work or go to school, you get discounts. Sometimes these discounts get added benefits, like an extra 150$ back if you sign up for U-verse or waived upgrade/ activation fees. These discounts are applied in two ways. One, on a family talk/ individual plan the discount is applied to what the first line has to pay for minutes plus anyone on a five gig plan. For example, family talk plan with 700 minutes (60 dollars) plus one person on a five gig plan (50 dollars) with a 10% discount would save 11$ a month. On mobile share plans it goes off any number from the top row from the brochure. like a 10% discount on a 10 gig plan (120$) would save you 12 bucks a month. These discounts can be applied one of two ways and have to be done in store. One, through email. Which is faster and instant. If you're lucky, try a retail store to see if they'll email someone other than the account holder if they have a discount. The second is through fax if you don't have an email specific to your job. This method can only apply a discount to whatever it says on your paycheck. So, if you work at a franchise like Dunkin' Donuts or something, check to see if it actually says Dunkin' Donuts or if it says the name of the franchise. This method can take up to two billing cycles to go on your bill and requires a paystub and your I.D. These discounts also typically come with accessory discounts as well for in store.
3) If everyone on your plan has a smartphone and doesn't have unlimited data, Mobile Share plans are more cost efficient than family talk plans and give you truly unlimited talk and text within the U.S.. Call up customer service and see how much data you guys use on average and move to a mobile share from there. Example: Two lines on a family talk vs. mobile share. Family talk: (700 minutes 60$ + 1 10$ + unlimited text 30$ + 2 3 gig plans 60$ = 160). Mobile share (6 gigs 90$ + 2 lines 70$ = 160). Same price, but lets look at the difference. Mobile share has truly unlimited talk and text AND includes tethering. Also, if you have a discount it will apply to the 90$ for the 6 gigs vs. the 60$ for the 700 minutes under the family talk. You start to save money vs. family talk once you hit 3 lines and above.
4) If ever adding a new line/ or just changing around your plan, don't be afraid to start out high. We have a trial policy with plans. If you start out high, like a 10 gig mobile share, and the first/ second bill with that plan shows you haven't even exceeded 6 gigs, we'll move you down and credit the difference.
5) Try to upgrade at corporate stores. Retail stores have a different commission structure in which they can mess around with your plan to change the primary line resulting in prorated charges. This is called base hopping. If you do upgrade at a retail store, you can haggle with the price of accessories to an extent compared to corporate stores with upgrades/ new activations. Just let them know that there will be repercussions if they mess with your plan when you want to keep it the same.
6) There are notes added every time you call customer service. Let us call for you if you have a chance. Otherwise, I recommend calling only twice. The first time be extremely polite and nicely talk about your frustrations. If that doesn't work, the next time be aggressive. If both don't work, you're pretty much SOL.
Any questions? I uploaded pictures of the brochures to help you with plan searching.
Couldn't have explained it better myself. Now if only all the customers that come in Saturday will read this before coming in. :thumbup:
Sent from my GT-N7105 using Tapatalk 2
SPAM!!
Jk
Thanks for the tips, I knew most of them. My fan account gets my upgrade fee waivered almost always.
Here is my job's offer.
Receive a monthly service discount of 15%. Visit the premier website (click on the business name) for additional promos and discounts. You also receive a $25 credit when activating through the premier website.
Click to expand...
Click to collapse
My wife initially ordered the phones herself and not on the premier site. I can just apply the coupon later at https://www.wireless.att.com/business/enrollment/index.jsp correct? I tried to use our phone numbers(switching our numbers over) which did not work. Also tried the temporary numbers which did not work as well. I am guessing I cannot apply for the discounts until I activate the phones/phone numbers?
SysAdmNj said:
SPAM!!
Jk
Thanks for the tips, I knew most of them. My fan account gets my upgrade fee waivered almost always.
Click to expand...
Click to collapse
If its a property of the fan and it still appears on the bill, call 611 and customer service will waive it.
JustSaya said:
Here is my job's offer.
My wife initially ordered the phones herself and not on the premier site. I can just apply the coupon later at https://www.wireless.att.com/business/enrollment/index.jsp correct? I tried to use our phone numbers(switching our numbers over) which did not work. Also tried the temporary numbers which did not work as well. I am guessing I cannot apply for the discounts until I activate the phones/phone numbers?
Click to expand...
Click to collapse
Can you go into more depth? It sounds like you're starting new service?
attbrandon said:
Can you go into more depth? It sounds like you're starting new service?
Click to expand...
Click to collapse
Yes and transferring phone numbers.
attbrandon said:
3) If everyone on your plan has a smartphone and doesn't have unlimited data, Mobile Share plans are more cost efficient than family talk plans and give you truly unlimited talk and text within the U.S.. Call up customer service and see how much data you guys use on average and move to a mobile share from there. Example: Two lines on a family talk vs. mobile share. Family talk: (700 minutes 60$ + 1 10$ + unlimited text 30$ + 2 3 gig plans 60$ = 160). Mobile share (6 gigs 90$ + 2 lines 70$ = 160). Same price, but lets look at the difference. Mobile share has truly unlimited talk and text AND includes tethering. Also, if you have a discount it will apply to the 90$ for the 6 gigs vs. the 60$ for the 700 minutes under the family talk. You start to save money vs. family talk once you hit 3 lines and above.
Click to expand...
Click to collapse
AttBrandon,
I have a fan accnt, 4 lines, three of which are smart phone lines, Currently pay 30$ a line for data on each of the smartphones, have unlimited texting and mobile to any mobile calling. for all lines. Bill comes out to roughly 210/month.
Will the mobile share plan save me money?
btw my 4th line is not used but still in contract.
Thanks!
I really want the 32GB version; but the lack of a release date has me thinking that it might be a few months before we see it in stores. So my question is: If I purchase the 16GB version and the 32GB is released in the next 30 days, can I return it to get the 32GB version and simply pay the extra $50?
darkodin14 said:
AttBrandon,
I have a fan accnt, 4 lines, three of which are smart phone lines, Currently pay 30$ a line for data on each of the smartphones, have unlimited texting and mobile to any mobile calling. for all lines. Bill comes out to roughly 210/month.
Will the mobile share plan save me money?
btw my 4th line is not used but still in contract.
Thanks!
Click to expand...
Click to collapse
Depends on your FAN discount and data usage. It also sounds like you don't have any insurance for any of the lines. Be careful with that.
I'd really only recommend it if you were to get a fourth smartphone. 10 gig mobile is 120 + 120 = 240. Subtract 18 (for arguments sake, average fan discount is 15 percent) = 222 before tax. 6 gig would be 211.5 in this scenario.
It's the same price whether you have that fourth line as a basic or smart phone. Or it's a viable option if one of your lines is starving for data and it gives all the smartphones tethering.
Demodave said:
I really want the 32GB version; but the lack of a release date has me thinking that it might be a few months before we see it in stores. So my question is: If I purchase the 16GB version and the 32GB is released in the next 30 days, can I return it to get the 32GB version and simply pay the extra $50?
Click to expand...
Click to collapse
50$ + 35$ restocking fee. If you're really nice about it maybe they'll waive the restocking fee. Just be 100% sure it's not a 14 day return policy instead of a 30. This can be store dependent.
attbrandon said:
Depends on your FAN discount and data usage. It also sounds like you don't have any insurance for any of the lines. Be careful with that.
I'd really only recommend it if you were to get a fourth smartphone. 10 gig mobile is 120 + 120 = 240. Subtract 18 (for arguments sake, average fan discount is 15 percent) = 222 before tax. 6 gig would be 211.5 in this scenario.
It's the same price whether you have that fourth line as a basic or smart phone. Or it's a viable option if one of your lines is starving for data and it gives all the smartphones tethering.
Click to expand...
Click to collapse
mine right now is 210 with taxes included. So I guess it might not be worth it.
Thanks for the reply.
JustSaya said:
Yes and transferring phone numbers.
Click to expand...
Click to collapse
I'm not 100% sure to be honest. Ask your job for the FAN ID and I'll look up the properties of it tomorrow.
darkodin14 said:
mine right now is 210 with taxes included. So I guess it might not be worth it.
Thanks for the reply.
Click to expand...
Click to collapse
You must have an amazing discount 0_o.
attbrandon said:
You must have an amazing discount 0_o.
Click to expand...
Click to collapse
28% I think?
I want to thank you for taking the time to offer this - I have been wondering what to do with my Wife's phone (She is still on Sprint) - she doesn't use much data - doesn't get the benefit of either 4g or LTE anyway (Sprint doesn't have LTE in Milwaukee) and I sometimes find myself going over the 3gb limit on my plan. After reading your comments and checking out the plans you posted - I think it would be cheaper for me to buy a 6gb shared plan for our two phones - I would pay less collectively than I am paying now for the ATT and Sprint plans I am paying for - and I would double the available data I can use - as she really doesn't use any.
Thanks a lot - I appreciate the tips...
darkodin14 said:
28% I think?
Click to expand...
Click to collapse
Math then silly. A mobile share 10 gig would cost you 206.4 before tax. I thinks that's worth it for the tethering.
I don't like the idea of sharing data....then you gotta worry about how much other people are using...like what if your brother decides to do something stupid and uses up 6gigs...leaving only 4gigs for everyone else (3 other people)...I'd rather pay the extra and not have to worry about others eating up my precious data...idk just seems like a data overage waiting to happen
Sent from my HTC PH39100 using Tapatalk 2
attbrandon said:
Any questions? I uploaded pictures of the brochures to help you with plan searching.
Click to expand...
Click to collapse
OP, maybe you can help me make a decision. Here is what I have currently
26% Discount
5 Lines on the FamilyTalk Nation 700 with Rollover
Rollover for me is like having unlimited talk anyway. Whenever we go over 700 it kicks in and is enough to cover things.
2 - Smartphone lines with 2gb data plan (not even coming close to full utilization - always have wifi around)
2 - Smartphones lines with 200mb plan
1 - Regular phone
Total I am paying with taxes in NYC is about $215.
Is is worth going over to a shared use plan? I would like to add additional lines in the future and can't do that with my current plan.
AT&T says, "the more you use, the more you save." What crap!!! They have the network capacity to offer truly unlimited data. That's what they need to do. What's the point of having a brand new shiny new LTE device when you only can use it so much???
Families would rather have unlimited data instead of sharing. I will add, if they brought back unlimited to raise the price, say $40 or $50.
Alright, so currently I have an S3 with T-Mobile and I'm paying around $100 for just my line that includes 500mins, unlimited data and text.
I rarely break the 150min mark each month so I would definitely like to change my plan to something that offers less minutes. Makes no sense on paying for something I don't use, right.
What would be my best option right now? Go on a prepaid plan and buy the Nexus 5 from the playstore? Is there a hassle from switching to a normal plan to a prepaid plan with T-Mobile?
I would be more than happy paying less to get 200mins, unlimited text, and data. 2.5 or 5gb before throttling is fine with me.
Sent from my Nexus 7 using xda app-developers app
The T-Mobile $30 plan.. 100 minutes, unlimited texts, 5GB of 4G LTE.
Just add like $50 every month and you'll have around , what.. 275-300 minutes you can use.
But if you're still on contract with T-Mobile, the ETF is $200.
And yes, you can buy the phone from the Play Store.
Wow that's crazy expensive. My T-Mobile plan is $120/month for 3 lines, unlimited everything. Data IS throttled after 500mb though. Not an issue for me since I'm always on wifi. I can bump it to unlimited for an extra $20
IXChicharitoXI said:
Alright, so currently I have an S3 with T-Mobile and I'm paying around $100 for just my line that includes 500mins, unlimited data and text.
I rarely break the 150min mark each month so I would definitely like to change my plan to something that offers less minutes. Makes no sense on paying for something I don't use, right.
What would be my best option right now? Go on a prepaid plan and buy the Nexus 5 from the playstore? Is there a hassle from switching to a normal plan to a prepaid plan with T-Mobile?
I would be more than happy paying less to get 200mins, unlimited text, and data. 2.5 or 5gb before throttling is fine with me.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Not sure how you're paying so much for the classic 500min plan, maybe you got extra services along with it? Should only be $85/w tax. And if you said you don't use as much minutes then go with the prepaid $30/mo like that person said. Or you can go with straight talk for $45/mo unlimited talk text and web (might throttle 2.5gb). I'm not sure if they are still selling GSM sim cards because they kept being pulled off the shelves.
Synyster06Gates said:
Wow that's crazy expensive. My T-Mobile plan is $120/month for 3 lines, unlimited everything. Data IS throttled after 500mb though. Not an issue for me since I'm always on wifi. I can bump it to unlimited for an extra $20
Click to expand...
Click to collapse
Well you're on the new simple/value plans that T-mobile has. 3 lines should cost you $90 ($50 first line $30 second $10 add a line) for unlimited talk text and unlimited web throttled at 500mb. You might be over paying as well unless you have the 2.5gb data plan or the jump plan services.
Deekayy said:
Well you're on the new simple/value plans that T-mobile has. 3 lines should cost you $90 ($50 first line $30 second $10 add a line) for unlimited talk text and unlimited web throttled at 500mb. You might be over paying as well unless you have the 2.5gb data plan or the jump plan services.
Click to expand...
Click to collapse
Unfortunately I am over paying by $30. I didn't get the simple value plan. I switched from AT&T right before they ended the classic unlimited contracts. What really sucks is the T-Mobile service went to **** in my area a few days after my "2 week trial period" (that was really maybe a week after getting the phones shipped and activated) and they refuse to help me out in any way. It's a story for another time, but I'm absolutely furious at T-Mobile.
I got the Ptel Paygo plan (on T-Mobile network), I don't really need data (on wifi almost everywhere, with T-Mobile 4G hotspot at $17.50/mo for 1.75gb). 5 cents per minute. Bought a $100 card with coupon for $78, so 2000 minutes for a year. Haven't got my sim yet, will run speed test once I get it.
Deekayy said:
Not sure how you're paying so much for the classic 500min plan, maybe you got extra services along with it? Should only be $85/w tax. And if you said you don't use as much minutes then go with the prepaid $30/mo like that person said. Or you can go with straight talk for $45/mo unlimited talk text and web (might throttle 2.5gb). I'm not sure if they are still selling GSM sim cards because they kept being pulled off the shelves.
Click to expand...
Click to collapse
Yeah, I think I'm being charged $8 or $10 for insurance on the phone.
How exactly do pre paid plans work? I assume the bill won't arrive to my house anymore? Do I have to to to the T-Mobile store before the month ends to pay for the following month before it gets disconnected?
Sent from my Nexus 7 using xda app-developers app
Also if I were to sign up for the pre paid plan. Could I bring the phone to a T-Mobile store and could they activate the new sim at the store or do I have to do it myself online?
Thank you for the responses everyone, i really appreciate it.
Sent from my Nexus 7 using xda app-developers app
Synyster06Gates said:
Unfortunately I am over paying by $30. I didn't get the simple value plan. I switched from AT&T right before they ended the classic unlimited contracts. What really sucks is the T-Mobile service went to **** in my area a few days after my "2 week trial period" (that was really maybe a week after getting the phones shipped and activated) and they refuse to help me out in any way. It's a story for another time, but I'm absolutely furious at T-Mobile.
Click to expand...
Click to collapse
That's unfortunate, sorry to hear. So you're on a 2-year contract then I suppose? Did you get basic phones or smart phones when you signed up? If anything you can always try to call customer service (Dial 611) and ask to be switched to the new simple choice plan but they might charge you a $200 migration fee per line. In that situation, you can probably argue that your service has not been working well ever since you got it and hopefully they'll work something out.
IXChicharitoXI said:
Yeah, I think I'm being charged $8 or $10 for insurance on the phone.
How exactly do pre paid plans work? I assume the bill won't arrive to my house anymore? Do I have to to to the T-Mobile store before the month ends to pay for the following month before it gets disconnected?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
The only service that does that still bills to your house is T-Mobile Family Mobile (only in walmart) $39.88/mo unlimited talk text unlimited web 2.5 throttle (3G, some say 4G). That service is no contract and you can set auto pay with your debit/credit card or pay at any walmart location.
Other T-mobile pre-paid services is the "monthly 4G" which you will need to purchase a pre-paid card at any convenience store and refill your service at the end of each month. Or you can pay the balance of the bill online through T-Mobile prepaid website. If you don't pay your remaining balance by the end of the month it will get shut off and I believe T-Mobile will hold for 7-14 days before they release the number.
I can't give you a suggestion on which service you should use because I use both Verizon and T-Mobile services (note 2 and nexus 5) on a dealer line. Believe it or not, T-Mobile pulls off 21mb vs verizon 12mb in my home. If anything i'd start with the $30 pre-paid plan and test out the service to see whether or not it works in your area. If you feel that you get a lot of drop calls, you can try the actual T-Mobile service (Simple choice plan) because it's running on a primary network. Don't want to get too technical on why contracts vs pre-paid services are good or bad.
Replying to your second question:
You can purchase a Sim starter kit on the actual T-mobile site and you can activate it yourself, very easy. Follow the steps and select the plan that you desire.
t-mobile (dot) com/shop/plans/activatecodes (dot )aspx
Deekayy said:
That's unfortunate, sorry to hear. So you're on a 2-year contract then I suppose? Did you get basic phones or smart phones when you signed up? If anything you can always try to call customer service (Dial 611) and ask to be switched to the new simple choice plan but they might charge you a $200 migration fee per line. In that situation, you can probably argue that your service has not been working well ever since you got it and hopefully they'll work something out.
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I will attempt to do this over the weekend. I am on a 2 year contract. When we signed up, I got a Galaxy S3, an LG F3, and an LG F6.
Since we started, none of the phones will reliably get phone calls or text messages. More often than not when people try to call us (even the T-Mobile reps calling me back) the phone will ring on their end, but I never get a ring or even missed call notification. A voice-mail will randomly pop up later in the day. Text messages will stop for hours on end then all of a sudden 10 or so will come to my phone at once. MMS won't reliably send or download. It's been a FRUSTRATING experience to say the least.
My plan with VZW is about to expire and I'm ready to upgrade my GNex to a N5. I was just going to buy it from Google and go with the $30 T-Mobile Walmart plan. Then I heard about the promotion Sprint and Best Buy are doing. Basically you overpay for a phone and get unlimited T&T and 1GB of data for free or unlimited data for $10 a month. The N5 is one of the only phones it works out ahead for. Can somebody check my math? After the first year, you can just leave.
Original Plan: $350 for N5 + $30 a month for TMobile plan = $710 for first year
Sprint Plan: $450 for N5 + $10 a month for unlimited data = $570 for first year
The promo is only available in store at Best Buy, but at least I don't have to wait for my phone to ship.
Your math is correct but it all depends on what model nexus you get. The deal sounds a little too good to be true but I could be wrong. 1GB of data isn't crap. If you are looking for the cheap route I would look into straight talk.
edit: either way tell verizon to have a nice life
mistahseller said:
Your math is correct but it all depends on what model nexus you get. The deal sounds a little too good to be true but I could be wrong. 1GB of data isn't crap. If you are looking for the cheap route I would look into straight talk.
edit: either way tell verizon to have a nice life
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I have had my sim card for one day. I already used .76 gigs running a few speed tests and updating a few apps. 1gb is mega crap.
Don't just take the first year into consideration. The deal is for a 2 year contract. How much will that second year cost you per month?
lowandbehold said:
Don't just take the first year into consideration. The deal is for a 2 year contract. How much will that second year cost you per month?
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It's not for a two year contract. You get one year free (or $10) and can leave anytime. There is no ETF.
"Sprint will send the account holder a text message 30 days before the completion of free service on the student's line. Upon completion of free service, the student line will be charged regular price for service for Unlimited, My Way ($70/month for unlimited talk, text and 1GB of data on smartphones ($50/month on basic phones with blocked data); additional $10/month for unlimited data, if applicable). To avoid charges, the account holder can terminate the student line by calling Sprint or dialing *2 from their mobile phone before the end of 12 months."
ari6126 said:
It's not for a two year contract. You get one year free (or $10) and can leave anytime. There is no ETF.
"Sprint will send the account holder a text message 30 days before the completion of free service on the student's line. Upon completion of free service, the student line will be charged regular price for service for Unlimited, My Way ($70/month for unlimited talk, text and 1GB of data on smartphones ($50/month on basic phones with blocked data); additional $10/month for unlimited data, if applicable). To avoid charges, the account holder can terminate the student line by calling Sprint or dialing *2 from their mobile phone before the end of 12 months."
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Touche. Just read the whole agreement and there is no ETF after 12 months. Well at least add in the $36 activation fee in your calculation! That does apply.
lowandbehold said:
Touche. Just read the whole agreement and there is no ETF after 12 months. Well at least add in the $36 activation fee in your calculation! That does apply.
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If I buy the Nexus 5 from Best Buy for this promotion, is it unlocked? I currently have AT&T, so could I switch Sim cards between AT&T and Sprint with the Nexus 5 whenever I want?
yeee707 said:
If I buy the Nexus 5 from Best Buy for this promotion, is it unlocked? I currently have AT&T, so could I switch Sim cards between AT&T and Sprint with the Nexus 5 whenever I want?
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Yes. It is completely unlocked.
I've been doing the same calculation and am leaning toward making the jump, too. Here's the calculation I did (let me know if i'm missing something other than sales tax on the phone...):
Tmo $30 plan:
Phone: $350 (via google play)
Plan: ~33 (includes fees)
Per mo cost in 1st year (amortizing phone up front cost over 12 months): $62
Per mo cost in 2nd year (for just the service since phone was amortized above): $33
Sprint Free Student:
Phone: $450+$36 activation = $486 (via BB)
Plan: ~$15 (assuming i would need the $10 unlimited data. Also includes line fees/taxes)
Per mo cost in 1st year: $55
2nd year: $70, though I'm not really comparing this for the time being.
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For the first year, this nets out to a savings of about $74 when you amortize the phone cost. For this vs Tmo you get: unlimited talk, >5GB data, and a phone in your hand via best buy instead of waiting 4-5 weeks; at a cost of needing to swap lines at the end of the contract if you aren't cool with paying full price for Sprint.
Assuming all of my numbers are right, the two deals are shockingly close to being equal for the first year. For me, I'd probably end up with some overages with the Tmo 100 minute cap, so I think I'm going to go for the Sprint deal for now, but this is hardly the no brainer I was expecting before I ran the numbers. The game changer is the Nexus 5 itself: dual compatibility with CDMA and GSM make it possible to swap between these two services without taking another device hit to the wallet. That flexibility is really nice.