As an employee, here's some tips on getting the best experience from AT&T - AT&T Samsung Galaxy S 4 General

I probably won't be around much after the next few days (I get my phone tomorrow) until the note 3 boards open up, so feel free as well to ask any questions if I haven't mentioned something. Also, I got back to work today after having tomorrow off and the phone will go on sale in stores Saturday. In our training video they had a massive back to the future type reference in which someone came back in a phone booth talking about how futuristic the phone is. At least at&t is trying to make it entertaining
1) I realize in the past that some of you have probably called to waive upgrade/ activation fees and it may have worked. Unless it's a property of your discount with at&t, the chances of you having it waived are less than 1%. I would recommend trying to get credit back some other way, like complaining about service issues at the house or something. You may not get the full 36 back, but something is typically better than nothing. At&t has blocked this capability for all of us a few months ago.
2) CHECK TO SEE IF YOU HAVE A DISCOUNT. Depending on where you work or go to school, you get discounts. Sometimes these discounts get added benefits, like an extra 150$ back if you sign up for U-verse or waived upgrade/ activation fees. These discounts are applied in two ways. One, on a family talk/ individual plan the discount is applied to what the first line has to pay for minutes plus anyone on a five gig plan. For example, family talk plan with 700 minutes (60 dollars) plus one person on a five gig plan (50 dollars) with a 10% discount would save 11$ a month. On mobile share plans it goes off any number from the top row from the brochure. like a 10% discount on a 10 gig plan (120$) would save you 12 bucks a month. These discounts can be applied one of two ways and have to be done in store. One, through email. Which is faster and instant. If you're lucky, try a retail store to see if they'll email someone other than the account holder if they have a discount. The second is through fax if you don't have an email specific to your job. This method can only apply a discount to whatever it says on your paycheck. So, if you work at a franchise like Dunkin' Donuts or something, check to see if it actually says Dunkin' Donuts or if it says the name of the franchise. This method can take up to two billing cycles to go on your bill and requires a paystub and your I.D. These discounts also typically come with accessory discounts as well for in store.
3) If everyone on your plan has a smartphone and doesn't have unlimited data, Mobile Share plans are more cost efficient than family talk plans and give you truly unlimited talk and text within the U.S.. Call up customer service and see how much data you guys use on average and move to a mobile share from there. Example: Two lines on a family talk vs. mobile share. Family talk: (700 minutes 60$ + 1 10$ + unlimited text 30$ + 2 3 gig plans 60$ = 160). Mobile share (6 gigs 90$ + 2 lines 70$ = 160). Same price, but lets look at the difference. Mobile share has truly unlimited talk and text AND includes tethering. Also, if you have a discount it will apply to the 90$ for the 6 gigs vs. the 60$ for the 700 minutes under the family talk. You start to save money vs. family talk once you hit 3 lines and above.
4) If ever adding a new line/ or just changing around your plan, don't be afraid to start out high. We have a trial policy with plans. If you start out high, like a 10 gig mobile share, and the first/ second bill with that plan shows you haven't even exceeded 6 gigs, we'll move you down and credit the difference.
5) Try to upgrade at corporate stores. Retail stores have a different commission structure in which they can mess around with your plan to change the primary line resulting in prorated charges. This is called base hopping. If you do upgrade at a retail store, you can haggle with the price of accessories to an extent compared to corporate stores with upgrades/ new activations. Just let them know that there will be repercussions if they mess with your plan when you want to keep it the same.
6) There are notes added every time you call customer service. Let us call for you if you have a chance. Otherwise, I recommend calling only twice. The first time be extremely polite and nicely talk about your frustrations. If that doesn't work, the next time be aggressive. If both don't work, you're pretty much SOL.
Any questions? I uploaded pictures of the brochures to help you with plan searching.

Couldn't have explained it better myself. Now if only all the customers that come in Saturday will read this before coming in. :thumbup:
Sent from my GT-N7105 using Tapatalk 2

SPAM!!
Jk
Thanks for the tips, I knew most of them. My fan account gets my upgrade fee waivered almost always.

Here is my job's offer.
Receive a monthly service discount of 15%. Visit the premier website (click on the business name) for additional promos and discounts. You also receive a $25 credit when activating through the premier website.
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My wife initially ordered the phones herself and not on the premier site. I can just apply the coupon later at https://www.wireless.att.com/business/enrollment/index.jsp correct? I tried to use our phone numbers(switching our numbers over) which did not work. Also tried the temporary numbers which did not work as well. I am guessing I cannot apply for the discounts until I activate the phones/phone numbers?

SysAdmNj said:
SPAM!!
Jk
Thanks for the tips, I knew most of them. My fan account gets my upgrade fee waivered almost always.
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If its a property of the fan and it still appears on the bill, call 611 and customer service will waive it.

JustSaya said:
Here is my job's offer.
My wife initially ordered the phones herself and not on the premier site. I can just apply the coupon later at https://www.wireless.att.com/business/enrollment/index.jsp correct? I tried to use our phone numbers(switching our numbers over) which did not work. Also tried the temporary numbers which did not work as well. I am guessing I cannot apply for the discounts until I activate the phones/phone numbers?
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Can you go into more depth? It sounds like you're starting new service?

attbrandon said:
Can you go into more depth? It sounds like you're starting new service?
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Yes and transferring phone numbers.

attbrandon said:
3) If everyone on your plan has a smartphone and doesn't have unlimited data, Mobile Share plans are more cost efficient than family talk plans and give you truly unlimited talk and text within the U.S.. Call up customer service and see how much data you guys use on average and move to a mobile share from there. Example: Two lines on a family talk vs. mobile share. Family talk: (700 minutes 60$ + 1 10$ + unlimited text 30$ + 2 3 gig plans 60$ = 160). Mobile share (6 gigs 90$ + 2 lines 70$ = 160). Same price, but lets look at the difference. Mobile share has truly unlimited talk and text AND includes tethering. Also, if you have a discount it will apply to the 90$ for the 6 gigs vs. the 60$ for the 700 minutes under the family talk. You start to save money vs. family talk once you hit 3 lines and above.
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AttBrandon,
I have a fan accnt, 4 lines, three of which are smart phone lines, Currently pay 30$ a line for data on each of the smartphones, have unlimited texting and mobile to any mobile calling. for all lines. Bill comes out to roughly 210/month.
Will the mobile share plan save me money?
btw my 4th line is not used but still in contract.
Thanks!

I really want the 32GB version; but the lack of a release date has me thinking that it might be a few months before we see it in stores. So my question is: If I purchase the 16GB version and the 32GB is released in the next 30 days, can I return it to get the 32GB version and simply pay the extra $50?

darkodin14 said:
AttBrandon,
I have a fan accnt, 4 lines, three of which are smart phone lines, Currently pay 30$ a line for data on each of the smartphones, have unlimited texting and mobile to any mobile calling. for all lines. Bill comes out to roughly 210/month.
Will the mobile share plan save me money?
btw my 4th line is not used but still in contract.
Thanks!
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Depends on your FAN discount and data usage. It also sounds like you don't have any insurance for any of the lines. Be careful with that.
I'd really only recommend it if you were to get a fourth smartphone. 10 gig mobile is 120 + 120 = 240. Subtract 18 (for arguments sake, average fan discount is 15 percent) = 222 before tax. 6 gig would be 211.5 in this scenario.
It's the same price whether you have that fourth line as a basic or smart phone. Or it's a viable option if one of your lines is starving for data and it gives all the smartphones tethering.

Demodave said:
I really want the 32GB version; but the lack of a release date has me thinking that it might be a few months before we see it in stores. So my question is: If I purchase the 16GB version and the 32GB is released in the next 30 days, can I return it to get the 32GB version and simply pay the extra $50?
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50$ + 35$ restocking fee. If you're really nice about it maybe they'll waive the restocking fee. Just be 100% sure it's not a 14 day return policy instead of a 30. This can be store dependent.

attbrandon said:
Depends on your FAN discount and data usage. It also sounds like you don't have any insurance for any of the lines. Be careful with that.
I'd really only recommend it if you were to get a fourth smartphone. 10 gig mobile is 120 + 120 = 240. Subtract 18 (for arguments sake, average fan discount is 15 percent) = 222 before tax. 6 gig would be 211.5 in this scenario.
It's the same price whether you have that fourth line as a basic or smart phone. Or it's a viable option if one of your lines is starving for data and it gives all the smartphones tethering.
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mine right now is 210 with taxes included. So I guess it might not be worth it.
Thanks for the reply.

JustSaya said:
Yes and transferring phone numbers.
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I'm not 100% sure to be honest. Ask your job for the FAN ID and I'll look up the properties of it tomorrow.

darkodin14 said:
mine right now is 210 with taxes included. So I guess it might not be worth it.
Thanks for the reply.
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You must have an amazing discount 0_o.

attbrandon said:
You must have an amazing discount 0_o.
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28% I think?

I want to thank you for taking the time to offer this - I have been wondering what to do with my Wife's phone (She is still on Sprint) - she doesn't use much data - doesn't get the benefit of either 4g or LTE anyway (Sprint doesn't have LTE in Milwaukee) and I sometimes find myself going over the 3gb limit on my plan. After reading your comments and checking out the plans you posted - I think it would be cheaper for me to buy a 6gb shared plan for our two phones - I would pay less collectively than I am paying now for the ATT and Sprint plans I am paying for - and I would double the available data I can use - as she really doesn't use any.
Thanks a lot - I appreciate the tips...

darkodin14 said:
28% I think?
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Math then silly. A mobile share 10 gig would cost you 206.4 before tax. I thinks that's worth it for the tethering.

I don't like the idea of sharing data....then you gotta worry about how much other people are using...like what if your brother decides to do something stupid and uses up 6gigs...leaving only 4gigs for everyone else (3 other people)...I'd rather pay the extra and not have to worry about others eating up my precious data...idk just seems like a data overage waiting to happen
Sent from my HTC PH39100 using Tapatalk 2

attbrandon said:
Any questions? I uploaded pictures of the brochures to help you with plan searching.
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OP, maybe you can help me make a decision. Here is what I have currently
26% Discount
5 Lines on the FamilyTalk Nation 700 with Rollover
Rollover for me is like having unlimited talk anyway. Whenever we go over 700 it kicks in and is enough to cover things.
2 - Smartphone lines with 2gb data plan (not even coming close to full utilization - always have wifi around)
2 - Smartphones lines with 200mb plan
1 - Regular phone
Total I am paying with taxes in NYC is about $215.
Is is worth going over to a shared use plan? I would like to add additional lines in the future and can't do that with my current plan.

AT&T says, "the more you use, the more you save." What crap!!! They have the network capacity to offer truly unlimited data. That's what they need to do. What's the point of having a brand new shiny new LTE device when you only can use it so much???
Families would rather have unlimited data instead of sharing. I will add, if they brought back unlimited to raise the price, say $40 or $50.

Related

T-Mobile new plans

New plans coming to T-Mobile. Check it out
http://m.cnet.com/Article.rbml?nid=20080486&cid=null&bcid=&bid=-94
Sent from my LG-P999 using XDA Premium App
are we gonna be able to switch to this plan if we are existing customers? I just got my phone 2 months ago and im paying 79.99
corrupt05 said:
are we gonna be able to switch to this plan if we are existing customers? I just got my phone 2 months ago and im paying 79.99
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You can switch plans whenever you want, the only thing is you'll get a new 2 yr. Contract each time.
....
corrupt05 said:
are we gonna be able to switch to this plan if we are existing customers? I just got my phone 2 months ago and im paying 79.99
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The new price plans are equivalent to the old "even more plus" plan. Except with a 2yr contract now. Existing customers that had service for @ least 90 days can switch to these plans..the big difference is you lose out your discounted upgrade when eligible..phones are purchased at full retail price with the option to finance the phone by adding $10-$15 a month on your bill..same goes for new activations.
Sent from my LG-P999 using XDA App
htc2364 said:
You can switch plans whenever you want, the only thing is you'll get a new 2 yr. Contract each time.
....
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You can change plans anytime you want, and it won't affect your 2 year contract or upgrade eligibility. You do need to keep a data plan if you are on contract with a smart phone, otherwise the lowest cost plan available will hold up your end of a contract.
I know where I am going on monday. I just got my phone in the middle of June so there should not be an issue with me getting this plan.
Actually, this is my plan, just 20 bucks cheaper now.
Yeh, thanks for posting this. I just signed up on the 13th of June, and this new plan offers me the same that I have now for $20 less. Unlimited talk, text, and data, throttled after 2GB/month. I will be looking for customer service next week.
I could switch, but my 5GB before throttle would go down to 2GB, not that it matters now because I'm stuck on 2G, but if I move... I might miss that extra 3GB, but is it worth $20 more?
T-Mobile is set to announce Wednesday that it plans to cut the price of its smartphone plans. Most significantly, its mid-tier plan--which includes unlimited phone calls, text messages, and data--drops by $20 to $59.99 a month. In comparison, Sprint's comparable plan--which includes unlimited data, text, and calls to other cell phones--costs $69.99 a month.
For heavier data users, T-Mobile offers a $74.99 plan with an allotment of 5 gigabytes of data before throttling, which is $15 less than before. It also offers a lower-end, data-less plan for $49.99 with unlimited phone calls and text messages. That plan was previously $65. If you choose to pay for the phone through monthly installments, you can sign up for a 200-megabyte data option for $5 a month. Traditional contract customers can get the same option for $10 a month. The plans will be available on July 24.
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Ah let's see. I'm paying $80 now for 1500 minutes, unlimited texts, 5 GB of data
With the new plan:
unlimited minutes, unlimited texts, 2GB data for $60
unlimited minutes, unlimited texts, 5GB data for $75
Wow, even switching to the new plan at 5GB is cheaper! I might as well switch to 2GB until my city gets 3G then up to 5GB later...
Is there any catch to these new plans?
so basically if we bought our phones on the $79.99 deal and did not have to pay full price, we will have to pay for the phone in full but will get $20 less per month in monthly bill?
jblah said:
so basically if we bought our phones on the $79.99 deal and did not have to pay full price, we will have to pay for the phone in full but will get $20 less per month in monthly bill?
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U will not have to pay for your current phone at full price if u change to the new plan, There just won't be any discount The next time u want to upgrade your phone
Sent from my LG-P999 using XDA App
No problem, I signed up about a month ago, is this going to work in family plans?
Sent from my LG-P999 using XDA Premium App
i'm hoping that i am allowed to switch this Monday. i got my phone in late May so it hasn't been a full 2 months yet.
I am on the 5gig plan but check it, prepaid. 70 bucks. Have been on this plan since i bought my phone used online back in june. prepaid plans are comin up in the world. no more pay by the minute. I get unlimited everything with 5gig 4g cap. beautiful. been on tmo prepaid for about 3 years now starting way back with flexpay. its worked out great for me
so in all actuallity you can go and just buy a prepaid sim card and hop on the plan right now if you wanted to.
deadeye0908 said:
U will not have to pay for your current phone at full price if u change to the new plan, There just won't be any discount The next time u want to upgrade your phone
Sent from my LG-P999 using XDA App
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This is not correct. I just finished dealing with the retentions department on the phone (and this can be confirmed if you go online and try to change your plan to the Value Unlimited Plan). If you change to the Value plan, you are charged $200 migration fee on your next bill, which accounts for the difference in price for the phone.
I argued for 15 minutes that I HAD a brand new phone, but that since it was so problematic, the retentions department rep sent me a replacement phone...never said it was a refurbished model. And that when I went to update it the other day, it refused to update...so I called LG and it was confirmed that my DWP model is a factory refurbished model. I argued that I should not have to pay $200 for the difference in price for a brand new phone, since I have a refurb. She came back after several minutes and offered to put me on the new value plan starting next month if I meet them halfway and agree to pay $100 instead of the $200. I was tired of arguing and went ahead and agreed. I figured $20 less per month for 24 months is worth a lot more than $100 today. She was telling me that the biggest problem with them agreeing to move me over for free was that I'm such a new customer...I haven't built up any "tenure". So if you have been with T-mobile for much longer, I suppose it's possible for you to argue your way to a free migration.
Anyway, I'm satisfied with the deal.
So, being I signed up for a new plan on June 21st, I will have to pay 200 dollars to switch from paying 80 a month for unlimited talk, text, and 2GB data to the 60 plan that is the exact same thing, just 20 bucks less?
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aowendoff said:
So, being I signed up for a new plan on June 21st, I will have to pay 200 dollars to switch from paying 80 a month for unlimited talk, text, and 2GB data to the 60 plan that is the exact same thing, just 20 bucks less?
Sent from my LG-P999 using Tapatalk
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Yes, I just signed up June 13th for the same plan you did. But since I took the discounted price for the phone and signed the 2 year contract, when I wanted to switch to this cheaper version of the same plan today, they asked me for the difference of the cost of the phone...$200. I feel fortunate to have gotten the deal for $100 instead. It's still a great savings overall.
I agree. I will still do it, that is for sure.
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Well called T-mobile about this plan and this is what they told me i could do. Since im a new customer i can do either these options:
Pay 59.99 Unlimited everything, BUT charged extra 5-15 dollars(depending on phone) and pay full price of phone in monthly installments over 20 month period.
Buy a phone off ebay, CL, or Pay full price in store of any phone and then i just get charged just 59.99
Or sign up for a "Regular contract" and pay 79.99 and buy phone of choice(discounted 2yr agreement price) And they run credit check to see if their is a deposit.
So many choices idk which one i should do? lol
Ok. I see uncertainty so I will try to address them all in this post. The new plans are great.. No matter how you look at them you are always going to come out in the positive in the long run. Unlimited Talk, Text, and Unlimited web with 2 GB of high speed data is $59.99. You will have to sign a new 2 Year contract. If you are on the Even More Plus plan you CANNOT come over onto the new plan (I know a loop hole). If you currently are on T-mobile and are in contract you will have to pay a migration fee that ranges from $200-0 depending on your current tenure. 18+ months will not have to pay a migration fee. On the new plans you must purchase your phone at the full retail but many will have EIP (Equipment Installment Plan) which will allow them to break the payments over a period of 21 months (If done at the store first payment will be at the store so that will make it 20 months).
For a family plan for 2 Lines Unlimited Talk, Text, and 2 GB of high speed web it will cost 99.99!!! That is super cheap. The same applies to a family plan as an individual. On the Even more plans it used to cost $179.99 ($80 savings) and compared to the classic plans $139.99, you save $40. Think about it..
Compared to the classic plan it is cheaper to be on the value plan on the long run. If you purchased 2 sensations (I chose this because its the most expensive phone I have) that makes is $550 x 2 = $1,100. If you take $40 savings x 24 months = $960 in rate plan. On the classic plan you still have to purchase the phones at $200 x 2 = $400. So for the value plan over 2 years take 99.99 x 24 (months) + $1,100 for phones = $3,500. While the classic plan will cost you 139.99 x 24 (months) + $400 (for the phone with MIR applied) = $3,760.
For 5 Lines Unlimited Talk Text and web 2 GB high speed on the value plan cost $205. Compared to the classic it will cost $290. 5 sensation on the value plan will cost $2750 while on the Classic it will cost $1000.
Value plan: $205 x 24 + $2750 = $7670.
Classic plan: $290 x 24 + $1000 = $7960.
903tex said:
Well called T-mobile about this plan and this is what they told me i could do. Since im a new customer i can do either these options:
Pay 59.99 Unlimited everything, BUT charged extra 5-15 dollars(depending on phone) and pay full price of phone in monthly installments over 20 month period.
Buy a phone off ebay, CL, or Pay full price in store of any phone and then i just get charged just 59.99
Or sign up for a "Regular contract" and pay 79.99 and buy phone of choice(discounted 2yr agreement price) And they run credit check to see if their is a deposit.
So many choices idk which one i should do? lol
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i don't not see this on their website? also do you know if you already have a plan with them for 2 months, do you still have to pay the full price for the phone? for me they did a price match.

Questions for T-Mobile users.

Alright, so currently I have an S3 with T-Mobile and I'm paying around $100 for just my line that includes 500mins, unlimited data and text.
I rarely break the 150min mark each month so I would definitely like to change my plan to something that offers less minutes. Makes no sense on paying for something I don't use, right.
What would be my best option right now? Go on a prepaid plan and buy the Nexus 5 from the playstore? Is there a hassle from switching to a normal plan to a prepaid plan with T-Mobile?
I would be more than happy paying less to get 200mins, unlimited text, and data. 2.5 or 5gb before throttling is fine with me.
Sent from my Nexus 7 using xda app-developers app
The T-Mobile $30 plan.. 100 minutes, unlimited texts, 5GB of 4G LTE.
Just add like $50 every month and you'll have around , what.. 275-300 minutes you can use.
But if you're still on contract with T-Mobile, the ETF is $200.
And yes, you can buy the phone from the Play Store.
Wow that's crazy expensive. My T-Mobile plan is $120/month for 3 lines, unlimited everything. Data IS throttled after 500mb though. Not an issue for me since I'm always on wifi. I can bump it to unlimited for an extra $20
IXChicharitoXI said:
Alright, so currently I have an S3 with T-Mobile and I'm paying around $100 for just my line that includes 500mins, unlimited data and text.
I rarely break the 150min mark each month so I would definitely like to change my plan to something that offers less minutes. Makes no sense on paying for something I don't use, right.
What would be my best option right now? Go on a prepaid plan and buy the Nexus 5 from the playstore? Is there a hassle from switching to a normal plan to a prepaid plan with T-Mobile?
I would be more than happy paying less to get 200mins, unlimited text, and data. 2.5 or 5gb before throttling is fine with me.
Sent from my Nexus 7 using xda app-developers app
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Not sure how you're paying so much for the classic 500min plan, maybe you got extra services along with it? Should only be $85/w tax. And if you said you don't use as much minutes then go with the prepaid $30/mo like that person said. Or you can go with straight talk for $45/mo unlimited talk text and web (might throttle 2.5gb). I'm not sure if they are still selling GSM sim cards because they kept being pulled off the shelves.
Synyster06Gates said:
Wow that's crazy expensive. My T-Mobile plan is $120/month for 3 lines, unlimited everything. Data IS throttled after 500mb though. Not an issue for me since I'm always on wifi. I can bump it to unlimited for an extra $20
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Well you're on the new simple/value plans that T-mobile has. 3 lines should cost you $90 ($50 first line $30 second $10 add a line) for unlimited talk text and unlimited web throttled at 500mb. You might be over paying as well unless you have the 2.5gb data plan or the jump plan services.
Deekayy said:
Well you're on the new simple/value plans that T-mobile has. 3 lines should cost you $90 ($50 first line $30 second $10 add a line) for unlimited talk text and unlimited web throttled at 500mb. You might be over paying as well unless you have the 2.5gb data plan or the jump plan services.
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Unfortunately I am over paying by $30. I didn't get the simple value plan. I switched from AT&T right before they ended the classic unlimited contracts. What really sucks is the T-Mobile service went to **** in my area a few days after my "2 week trial period" (that was really maybe a week after getting the phones shipped and activated) and they refuse to help me out in any way. It's a story for another time, but I'm absolutely furious at T-Mobile.
I got the Ptel Paygo plan (on T-Mobile network), I don't really need data (on wifi almost everywhere, with T-Mobile 4G hotspot at $17.50/mo for 1.75gb). 5 cents per minute. Bought a $100 card with coupon for $78, so 2000 minutes for a year. Haven't got my sim yet, will run speed test once I get it.
Deekayy said:
Not sure how you're paying so much for the classic 500min plan, maybe you got extra services along with it? Should only be $85/w tax. And if you said you don't use as much minutes then go with the prepaid $30/mo like that person said. Or you can go with straight talk for $45/mo unlimited talk text and web (might throttle 2.5gb). I'm not sure if they are still selling GSM sim cards because they kept being pulled off the shelves.
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Yeah, I think I'm being charged $8 or $10 for insurance on the phone.
How exactly do pre paid plans work? I assume the bill won't arrive to my house anymore? Do I have to to to the T-Mobile store before the month ends to pay for the following month before it gets disconnected?
Sent from my Nexus 7 using xda app-developers app
Also if I were to sign up for the pre paid plan. Could I bring the phone to a T-Mobile store and could they activate the new sim at the store or do I have to do it myself online?
Thank you for the responses everyone, i really appreciate it.
Sent from my Nexus 7 using xda app-developers app
Synyster06Gates said:
Unfortunately I am over paying by $30. I didn't get the simple value plan. I switched from AT&T right before they ended the classic unlimited contracts. What really sucks is the T-Mobile service went to **** in my area a few days after my "2 week trial period" (that was really maybe a week after getting the phones shipped and activated) and they refuse to help me out in any way. It's a story for another time, but I'm absolutely furious at T-Mobile.
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That's unfortunate, sorry to hear. So you're on a 2-year contract then I suppose? Did you get basic phones or smart phones when you signed up? If anything you can always try to call customer service (Dial 611) and ask to be switched to the new simple choice plan but they might charge you a $200 migration fee per line. In that situation, you can probably argue that your service has not been working well ever since you got it and hopefully they'll work something out.
IXChicharitoXI said:
Yeah, I think I'm being charged $8 or $10 for insurance on the phone.
How exactly do pre paid plans work? I assume the bill won't arrive to my house anymore? Do I have to to to the T-Mobile store before the month ends to pay for the following month before it gets disconnected?
Sent from my Nexus 7 using xda app-developers app
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The only service that does that still bills to your house is T-Mobile Family Mobile (only in walmart) $39.88/mo unlimited talk text unlimited web 2.5 throttle (3G, some say 4G). That service is no contract and you can set auto pay with your debit/credit card or pay at any walmart location.
Other T-mobile pre-paid services is the "monthly 4G" which you will need to purchase a pre-paid card at any convenience store and refill your service at the end of each month. Or you can pay the balance of the bill online through T-Mobile prepaid website. If you don't pay your remaining balance by the end of the month it will get shut off and I believe T-Mobile will hold for 7-14 days before they release the number.
I can't give you a suggestion on which service you should use because I use both Verizon and T-Mobile services (note 2 and nexus 5) on a dealer line. Believe it or not, T-Mobile pulls off 21mb vs verizon 12mb in my home. If anything i'd start with the $30 pre-paid plan and test out the service to see whether or not it works in your area. If you feel that you get a lot of drop calls, you can try the actual T-Mobile service (Simple choice plan) because it's running on a primary network. Don't want to get too technical on why contracts vs pre-paid services are good or bad.
Replying to your second question:
You can purchase a Sim starter kit on the actual T-mobile site and you can activate it yourself, very easy. Follow the steps and select the plan that you desire.
t-mobile (dot) com/shop/plans/activatecodes (dot )aspx
Deekayy said:
That's unfortunate, sorry to hear. So you're on a 2-year contract then I suppose? Did you get basic phones or smart phones when you signed up? If anything you can always try to call customer service (Dial 611) and ask to be switched to the new simple choice plan but they might charge you a $200 migration fee per line. In that situation, you can probably argue that your service has not been working well ever since you got it and hopefully they'll work something out.
Click to expand...
Click to collapse
I will attempt to do this over the weekend. I am on a 2 year contract. When we signed up, I got a Galaxy S3, an LG F3, and an LG F6.
Since we started, none of the phones will reliably get phone calls or text messages. More often than not when people try to call us (even the T-Mobile reps calling me back) the phone will ring on their end, but I never get a ring or even missed call notification. A voice-mail will randomly pop up later in the day. Text messages will stop for hours on end then all of a sudden 10 or so will come to my phone at once. MMS won't reliably send or download. It's been a FRUSTRATING experience to say the least.

Best Buy/Sprint My Way Student Promotion

My plan with VZW is about to expire and I'm ready to upgrade my GNex to a N5. I was just going to buy it from Google and go with the $30 T-Mobile Walmart plan. Then I heard about the promotion Sprint and Best Buy are doing. Basically you overpay for a phone and get unlimited T&T and 1GB of data for free or unlimited data for $10 a month. The N5 is one of the only phones it works out ahead for. Can somebody check my math? After the first year, you can just leave.
Original Plan: $350 for N5 + $30 a month for TMobile plan = $710 for first year
Sprint Plan: $450 for N5 + $10 a month for unlimited data = $570 for first year
The promo is only available in store at Best Buy, but at least I don't have to wait for my phone to ship.
Your math is correct but it all depends on what model nexus you get. The deal sounds a little too good to be true but I could be wrong. 1GB of data isn't crap. If you are looking for the cheap route I would look into straight talk.
edit: either way tell verizon to have a nice life
mistahseller said:
Your math is correct but it all depends on what model nexus you get. The deal sounds a little too good to be true but I could be wrong. 1GB of data isn't crap. If you are looking for the cheap route I would look into straight talk.
edit: either way tell verizon to have a nice life
Click to expand...
Click to collapse
I have had my sim card for one day. I already used .76 gigs running a few speed tests and updating a few apps. 1gb is mega crap.
Don't just take the first year into consideration. The deal is for a 2 year contract. How much will that second year cost you per month?
lowandbehold said:
Don't just take the first year into consideration. The deal is for a 2 year contract. How much will that second year cost you per month?
Click to expand...
Click to collapse
It's not for a two year contract. You get one year free (or $10) and can leave anytime. There is no ETF.
"Sprint will send the account holder a text message 30 days before the completion of free service on the student's line. Upon completion of free service, the student line will be charged regular price for service for Unlimited, My Way ($70/month for unlimited talk, text and 1GB of data on smartphones ($50/month on basic phones with blocked data); additional $10/month for unlimited data, if applicable). To avoid charges, the account holder can terminate the student line by calling Sprint or dialing *2 from their mobile phone before the end of 12 months."
ari6126 said:
It's not for a two year contract. You get one year free (or $10) and can leave anytime. There is no ETF.
"Sprint will send the account holder a text message 30 days before the completion of free service on the student's line. Upon completion of free service, the student line will be charged regular price for service for Unlimited, My Way ($70/month for unlimited talk, text and 1GB of data on smartphones ($50/month on basic phones with blocked data); additional $10/month for unlimited data, if applicable). To avoid charges, the account holder can terminate the student line by calling Sprint or dialing *2 from their mobile phone before the end of 12 months."
Click to expand...
Click to collapse
Touche. Just read the whole agreement and there is no ETF after 12 months. Well at least add in the $36 activation fee in your calculation! That does apply.
lowandbehold said:
Touche. Just read the whole agreement and there is no ETF after 12 months. Well at least add in the $36 activation fee in your calculation! That does apply.
Click to expand...
Click to collapse
If I buy the Nexus 5 from Best Buy for this promotion, is it unlocked? I currently have AT&T, so could I switch Sim cards between AT&T and Sprint with the Nexus 5 whenever I want?
yeee707 said:
If I buy the Nexus 5 from Best Buy for this promotion, is it unlocked? I currently have AT&T, so could I switch Sim cards between AT&T and Sprint with the Nexus 5 whenever I want?
Click to expand...
Click to collapse
Yes. It is completely unlocked.
I've been doing the same calculation and am leaning toward making the jump, too. Here's the calculation I did (let me know if i'm missing something other than sales tax on the phone...):
Tmo $30 plan:
Phone: $350 (via google play)
Plan: ~33 (includes fees)
Per mo cost in 1st year (amortizing phone up front cost over 12 months): $62
Per mo cost in 2nd year (for just the service since phone was amortized above): $33
Sprint Free Student:
Phone: $450+$36 activation = $486 (via BB)
Plan: ~$15 (assuming i would need the $10 unlimited data. Also includes line fees/taxes)
Per mo cost in 1st year: $55
2nd year: $70, though I'm not really comparing this for the time being.
----------------
For the first year, this nets out to a savings of about $74 when you amortize the phone cost. For this vs Tmo you get: unlimited talk, >5GB data, and a phone in your hand via best buy instead of waiting 4-5 weeks; at a cost of needing to swap lines at the end of the contract if you aren't cool with paying full price for Sprint.
Assuming all of my numbers are right, the two deals are shockingly close to being equal for the first year. For me, I'd probably end up with some overages with the Tmo 100 minute cap, so I think I'm going to go for the Sprint deal for now, but this is hardly the no brainer I was expecting before I ran the numbers. The game changer is the Nexus 5 itself: dual compatibility with CDMA and GSM make it possible to swap between these two services without taking another device hit to the wallet. That flexibility is really nice.

T-Mobile for nexus 5

Ok so i plan on getting the $30 tmobile plan on the nexus 5 but that 100 minute thing is going to kill me. what can i do as an alternative?
havy15 said:
Ok so i plan on getting the $30 tmobile plan on the nexus 5 but that 100 minute thing is going to kill me. what can i do as an alternative?
Click to expand...
Click to collapse
As an alternative you can.... not get it.
buy 40$ refills since minutes after 100 are 10c per min. Then whatever you dont use is carried over. I usually use 34$ a month.
havy15 said:
Ok so i plan on getting the $30 tmobile plan on the nexus 5 but that 100 minute thing is going to kill me. what can i do as an alternative?
Click to expand...
Click to collapse
I assume this is a non-contract plan? Do they have more that are non-contract? T-Mobile, in my opinion, has royally screwed its customers. By not allowing customers to upgrade their phones the old way (getting a phone for next to nothing when the customers signs a new 2 year agreement). And their customer service, in my opinion (again) used to be amazing. It has gone to complete crap.
I left them, in contract, so I was happy to pay the 200$ early termination fee to get rid of them.
Doesn't TMobile now have non-contract plans for every new customer? I am not too familiar with them now, since I switched, but I thought this was the case?
---------- Post added at 01:01 PM ---------- Previous post was at 12:59 PM ----------
overlord727 said:
buy 40$ refills since minutes after 100 are 10c per min. Then whatever you dont use is carried over. I usually use 34$ a month.
Click to expand...
Click to collapse
Ahh I fellow Maryland-er, in the same city as me... Good deal.
gsteelx said:
I assume this is a non-contract plan? Do they have more that are non-contract? T-Mobile, in my opinion, has royally screwed its customers. By not allowing customers to upgrade their phones the old way (getting a phone for next to nothing when the customers signs a new 2 year agreement). And their customer service, in my opinion (again) used to be amazing. It has gone to complete crap.
I left them, in contract, so I was happy to pay the 200$ early termination fee to get rid of them.
Doesn't TMobile now have non-contract plans for every new customer? I am not too familiar with them now, since I switched, but I thought this was the case?
Click to expand...
Click to collapse
yeah its non contract now. and since they bought out metro they have increased their coverage. which i live in Cali so i heard its good reception.
overlord727 said:
buy 40$ refills since minutes after 100 are 10c per min. Then whatever you dont use is carried over. I usually use 34$ a month.
Click to expand...
Click to collapse
i heard there are apps you can use though but i tried googling they said google voice, but some say it doesn't work.
umm
havy15 said:
Ok so i plan on getting the $30 tmobile plan on the nexus 5 but that 100 minute thing is going to kill me. what can i do as an alternative?
Click to expand...
Click to collapse
Maybe not go with that plan?
havy15 said:
Ok so i plan on getting the $30 tmobile plan on the nexus 5 but that 100 minute thing is going to kill me. what can i do as an alternative?
Click to expand...
Click to collapse
There are other choices - might I kindly suggest that you "skim" thru this thread with extensive info & how-to's, etc. - http://forum.xda-developers.com/showthread.php?t=2476995&page=82 (yes, I know & understand that, like most, "we" all hate to read to try to understand how things work .. )
You did NOT indicate what your data needs or usage pattern are - but if you plan to use the Nexus 5 for lots of mobile air minutes to talk, there are unlimited plans for that. Priced accordingly & competitively, they do vary & might / might not have good coverage for your location.
There is Straight Talk, Simple Mobile, and the Walmart plan ... Lately, Target has its own exclusive "Brightspot" plans. Like here - http://forum.xda-developers.com/showthread.php?t=2511152&page=3
Or, do as I say & listen to what I do - leave a reserve fund (like a credit line) for excess minute charges to be deducted once you go over & yes, T-Mo will SMS alert you and you can do short codes to check your account status.
The "Search" button here on XDA - it does miracle finds, usually & often - use it. Have a nice day !
gsteelx said:
I assume this is a non-contract plan? Do they have more that are non-contract? T-Mobile, in my opinion, has royally screwed its customers. By not allowing customers to upgrade their phones the old way (getting a phone for next to nothing when the customers signs a new 2 year agreement). And their customer service, in my opinion (again) used to be amazing. It has gone to complete crap.
I left them, in contract, so I was happy to pay the 200$ early termination fee to get rid of them.
Doesn't TMobile now have non-contract plans for every new customer? I am not too familiar with them now, since I switched, but I thought this was the case?
Click to expand...
Click to collapse
all (new) plans from tmobile are non-contract
Tmobile basically separated the phone subsidy with the phone line.
(I don't know the exact numbers, but someone can chime in)
Before, you would be paying $130{?} for 2 lines on t-mobile. now, you'll be paying $80 for 2 lines. You can CHOOSE to finance two Samsung Galaxy S4 phones @ $25/month for 24 months with $0 down, which gives you a monthly fee of $130, similar to before... but the extra $25 a month stops exactly after 24 months. you just can also choose not to take the "free" phone...
As you said, you aren't happy with what T-mobile is doing, then go back to the other 3 carriers (which do the same contract thing. though at&t finally follow t-mobile and added a off-contract $15 discount)... I'm happy with what T-mobile is doing...
paperWastage said:
all (new) plans from tmobile are non-contract
Tmobile basically separated the phone subsidy with the phone line.
(I don't know the exact numbers, but someone can chime in)
Before, you would be paying $130{?} for 2 lines on t-mobile. now, you'll be paying $80 for 2 lines. You can CHOOSE to finance two Samsung Galaxy S4 phones @ $25/month for 24 months with $0 down, which gives you a monthly fee of $130, similar to before... but the extra $25 a month stops exactly after 24 months. you just can also choose not to take the "free" phone...
As you said, you aren't happy with what T-mobile is doing, then go back to the other 3 carriers (which do the same contract thing)... I'm happy with what T-mobile is doing...
Click to expand...
Click to collapse
Yeah, I am on another carrier now.
Who would finance a phone? That's asinine. I mean if you have to do it, you have to do it, but that doesn't make sense to me.
For me, I was with T-Mobile for 7+ years. I felt as though I got screwed. It may be good for new customers, but not previous customers. It was a big slap in the face for long time customers.
gsteelx said:
Yeah, I am on another carrier now.
Who would finance a phone? That's asinine. I mean if you have to do it, you have to do it, but that doesn't make sense to me.
For me, I was with T-Mobile for 7+ years. I felt as though I got screwed. It may be good for new customers, but not previous customers. It was a big slap in the face for long time customers.
Click to expand...
Click to collapse
and you are just playing into the trap that AT&T/Verizon/Sprint/{T-mobile} have been playing for the past 10x years.... let the customers get "free" phones every 2 years, but hide the cost within the phone line
now, it's separate... it's the same price as before, just that customers can choose to finance a phone, or not finance a phone(and save $25/month). if you can't see that you have better choices, then sorry, AT&T/Verizon/Sprint would love you. you are the customer that they want
if you had a grandfathered plan, t-mobile would actually give you a better deal(than new customers), to entice you to switch
http://slickdeals.net/f/6340984-heads-up-t-mobile-grandfathered-plans-are-being-eliminated
paperWastage said:
and you are just playing into the trap that AT&T/Verizon/Sprint/{T-mobile} have been playing for the past 10x years.... let the customers get "free" phones every 2 years, but hide the cost within the phone line
now, it's separate... it's the same price as before, just that customers can choose to finance a phone, or not finance a phone(and save $25/month). if you can't see that you have better choices, then sorry, AT&T/Verizon/Sprint would love you
if you had a grandfathered plan, t-mobile would actually give you a better deal(than new customers), to entice you to switch
http://slickdeals.net/f/6340984-heads-up-t-mobile-grandfathered-plans-are-being-eliminated
Click to expand...
Click to collapse
You could be right, but I am happy with that way of doing business... No worries.
yeah im on verizon now and its just ridiculous .
I'm not going to read the T-Mobile$30 plan thread since I have a working solution.
But for my daughter I set her up with a Callcentric number, Google Voice and Google Voice Callback (available in the Amazon app store) and now she receives and makes all calls over IP.
I find the quality ok when I talk to her though occasionally there are voice delays when I'm using internet calling also.

New Verizon Data Deals = +2GB free per line PERMANENTLY AND +2GB (for 3 months) using

New Verizon Data Deals = +2GB free per line PERMANENTLY AND +2GB (for 3 months) using Go90 App!
I have 4 cell phones on my plan and just added a Jetpack (Verizon WiFi Hotspot device - which has its own phone number). My total bill went up only $17, however - but here's the kicker: I had an 18GB data plan and when I got the Jetpack I was told I would permanently get an additional 2GB. The extra 2GB never showed up so I called Verizon to get it added. Instead they added 10GB! It turns out whenever you upgrade a phone or add a line, they can add a PERMANENT 2GB "promotional data" for each line you have. Also, if you search "Go90" in the play store and install the first one (that says "Ad"), then log in and set up an account, they will give you another 2GB (but only for 3 months). There are notifications with the app but you can just go into the app manager and turn those off. The additional permanent 2GB per line is actually a new promotion that started on Dec 3rd...
---Comments added later:
I have to add, was also upgrading one of my daughters phones from an iPhone 5 to iPhone 6s, and it didn't actually cost me anything because I added the Jetpack (there was some kind of promotion - so I am just paying $17 more for the jetpack). That is what started all this. Maybe they added the 10gb because I'd been a customer for 15 years and have so many lines. I also should say I had my land line and Fios Bill combined originally with the wireless Bill for another discount ($20/mo. - which would have expired in May anyway) which I had to be willing to split apart again into separate bills in order to get the discount.
Another valid point - before I even did all this, I had spent over an hour on the phone with Verizon to figure out what can be done to reduce my total monthly bill. That resulted in reducing my bill by $50 each month and getting a newer (faster) router. These people make their money by locking you into a plan and then slowly raise their prices - so doing that at least once per year will result in you getting better service at lower cost.
You can actually just uninstall the app immediately after signing up and still keep the 2gb. Also it's not per line, its just 2gb added to whatever monthly pool you already have. Keep in mind that for those of you who are off contract and getting a $25 line discount, this will bind you back into contract for those 3 months and you will lose the discount for that period of time (effectively paying $75 for a lousy 2gb a month). Verizon has gotten real bad with it's scams. Fortunately they are at least willing to play dumb and correct it when caught, but for the most part just bank on the ones who never figure it out. For example you guys signing up for 2 year contracts or device payment plans actually end up paying twice the price of the phone (if not more) in the long run. But they make it look appealing making you think you are only paying $200 on contract or $25 a month for device payment. You don't take into account that you are paying an extra $25 a month just to stay in that contract. So even if they gave you an absolutely "free" phone, in 2 years you would have paid $600 for it. A note 5 for someone on the device payment plan is going to cost them $1,200 in the long run.
Sent from my SM-N920V using Tapatalk
Maybe I just lucked out getting nice folks on the phone - they added 10gb, not 2.
Dang, that's a good deal. I still have the thankgetting deal 1gb and the promotional 2gb for go90 till next year March, 2016. That's good enough for me. I only have 1 line, and I don't feel like being a sales person for Verizon and asking my friends to signup so I can get 2gb, it's just not worth the hassle. I understand it's extra 2gb for life, but for me, I'm good with 21gb for now
KruseLudsMobile said:
Maybe I just lucked out getting nice folks on the phone - they added 10gb, not 2.
Click to expand...
Click to collapse
I think you got lucky, they was only going to add 2GB to my plan.
Got 2GB added for 6 months instantly when I did this!
Thanks Guys
I just got an email from Verizon, which explains the additional 8gb of data - they only give you 2GB of data for every line you already have - when you upgrade 1 phone - only if you already are on the "extra large" data plan. I was thinking of going back and asking them to put me on a smaller plan because I got all this extra data - and just realized they put that rule into place to stop people like me from doing that! Jeez.
alhadee12 said:
I think you got lucky, they was only going to add 2GB to my plan.
Click to expand...
Click to collapse
See my previous post...
KruseLudsMobile said:
See my previous post...
Click to expand...
Click to collapse
That's typical of Verizon to slide in language.
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