[Q] Anyone received bundle (tablet+keyboard)? - Eee Pad Transformer Q&A, Help & Troubleshooting

Quick poll to see if anyone has received a transformer+keyboard after ordering or pre-ordering. I'm waiting on Comet, but having missed the £55 keyboard offer, I don't want to cancel, buy a keyboard-less tablet elsewhere and then get stung for £100+ when it's released...

Richie P said:
Quick poll to see if anyone has received a transformer+keyboard after ordering or pre-ordering. I'm waiting on Comet, but having missed the £55 keyboard offer, I don't want to cancel, buy a keyboard-less tablet elsewhere and then get stung for £100+ when it's released...
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Click to collapse
Not recd yet :-( dont think will do until at least 15 may in the uk

swazpurohit, you voted that you have received it, you want vote #2
Where have you heard the 15th May date from?

Well this is a waste of time at the moment as no one will have a dock shipped to them until mid May at the earliest. That's according to Asus.

stuntdouble said:
Well this is a waste of time at the moment as no one will have a dock shipped to them until mid May at the earliest. That's according to Asus.
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I thought it might be a bit earlier than that. In response to a question on Twitter about keyboard availability for those who got in on the special 'early adopters' deal, Asus UK wrote:
'We believe end w/c 2nd or early w/c 9th May, depends on whether Bank Holiday w/end delays internal freight forwarding to stores'
I'm optimistic for the end of this week, but knowing Asus it could be several weeks away before we see the docks..
edit: misread the Twitter thread a bit, actually was in response to a question about the tablet bundle (tablet + dock) being available to buy in store in the UK. Since Asus said their first priority is to clear the dock purchases for the early adopters, I'm assuming those of us who ordered through that deal will get them roughly the same time if not a little earlier.

I ordered my bundle last week (26/04/11) from the car-phone warehouse. I phoned them on Thursday to chase up the status of my order and they told me that they have tablets in stock but no keyboard docks. They're expecting Keyboards in on the 3rd of May and will be fulfilling orders immediately so I should expect my order to be delivered on Wednesday the 4th.
-cyph

Well the lack of any email confirmation from asus after i paid via bank transfer didnt fill me with confidence. I'm not in a rush to get the dock, although it would be nice to get it sooner rather than later of course. I think I'm in the same boat as everyone else in this regard. Anyways as far as info goes, I've not seen what you have on twitter.
I'm sure it will turn out that a few people wont get their docks, even though they pre-ordered and did the dock offer. At least, I have a bad feeling it will turn out that way, and I'd rather it wasnt me.

i didnt even think about the non confirmation of payment after i sent a bank transfer... does seem a bit strange. Im hoping the dock willbe with me soon.

din't receive any reply from Asus after sending email to them asking for the keyboard offer

Time for a bump.
Anyone received a bundle/combo yet, or are those talking about keyboards people who bought it seperately for $130(£?)?

Anyone recieving a keyboard but has decided or wont bekeeping it please get touch
Sent from my Transformer TF101 using XDA Premium App

Related

[Q] Where did you find your Transformer? (US)

As many of you guys know the Asus transformer came out today in the us. But i cant seem to find one! I've called all the bestbuys in my area, none of them have even heard of it, or have any info in their systems. Amazon and most other online retailers are sold out already. Where did you guys find em, if you did.
Alex2x3 said:
As many of you guys know the Asus transformer came out today in the us. But i cant seem to find one! I've called all the bestbuys in my area, none of them have even heard of it, or have any info in their systems. Amazon and most other online retailers are sold out already. Where did you guys find em, if you did.
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Click to collapse
I bought two of the TF101-A1 (16GB version) at Fry's (they had 3 total) and I placed an order at Walmart.com at like 1am, which is supposed to be here tomorrow. I haven't been able to find a docking station anywhere...online or retail.
I managed to snag one of the TD bundles yesterday morning. No luck on any keyboard docks though
http://forum.xda-developers.com/showthread.php?t=1045109
You need to be a materialistic individual to be able to stay up all night waiting for the Web sites to post the ASUS Transformer on their site at 3am only to have the entire stock be sold out in 3 minutes. I guess some people do not have jobs. So now you just wait like normal people and wait for the new shipment to arrive. I would recommend you pre order one. This is troublesome to know that this happens when something new is added to the market and people must have it now! In a month you will probably see a lot of them end up on EBay as the next new tablet will arrive and they will all have to have it now!
Good Luck
Alex2x3 said:
As many of you guys know the Asus transformer came out today in the us. But i cant seem to find one! I've called all the bestbuys in my area, none of them have even heard of it, or have any info in their systems. Amazon and most other online retailers are sold out already. Where did you guys find em, if you did.
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Click to collapse
Hurry. Won't last.
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=154012
edit: not worth it.
Yeah, please the thread clean and on topic guys, what does it matter to you if someone sells a device to get another?
thanks
Badwolve1
Damn it! So I went to Fry's because I thought they would atleast have it...
They also had no clue bout it... I feel like Asus left Illinois out of the loop...
And now the tigerdirect link is sold out too! Just my luck.
got mine from amazon and supposed to be delivered tomorrow.
hope you all get yours soon
Alex2x3 said:
Damn it! So I went to Fry's because I thought they would atleast have it...
They also had no clue bout it... I feel like Asus left Illinois out of the loop...
And now the tigerdirect link is sold out too! Just my luck.
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Click to collapse
you can try your luck on B&H since its a jewish holiday their store is closed and are not doing any online service til 9pm of today and the stores are not open today as well. you can check their website or go to the thread above to find the link.
They're hiding all over this planet so I had to go all the way to Cybertron to get mine.
jk, jk
I'm waiting for a brick and mortar store. I don't want to have to deal with mailing it back or waiting to get my $399 refunded in case I don't like it. So yeah, if anyone finds it at an actual store (target, walmart, best buy, other popular nationwide chain) please PM me! I have 2 weeks from yesterday till I can't return my Iconia Tab for a refund anymore.
Ordered mine at B&H at 9:00pm sharp, saved the tax and free shipping. If I don't like it ill sell it on Craigslist or ebay.... now just gotta play that waiting game
Sent from my PC36100 using XDA App
Ordered mine on BestBuy.com last night between 12:30 and 1 am or so Pacific time, after failing on a number of other sites (missed the mad Amazon dash).
I couldn't actually find the product on BestBuy's site at that time via search but someone had posted a link on the preorder/retail thread that went to the direct order page.. followed the link.. it worked! Added item to cart, chose next day shipping, was expecting to get some sort of out of stock message at some stage of the order process as had happened on a few other sites, but it worked all the way through... Got confirmation email a few minutes later, shipping notice this morning along with a tracking number that UPS now confirms should arrive at my home tmw before 3pm.
Unfortunately the keyboard dock seems to be basically vaporware at this point, and that's a big motivator in why I picked this tablet so I hope I can buy one prior to June but it is difficult to tell if that will be possible since ASUS is doing a horrible, horrible job of communicating actual availability.
Ordered from Amazon 12:00 am on launch day. Received it yesterday!

[POLL] Asus Transformer US Success Poll (Shipping Confirmed)

ONLY VOTE ON A RETAILER IF YOU ALREADY GOT IT, OR HAVE A TRACKING NUMBER
I wanted to create a poll to get an idea of what retailers are getting the most stock. This will also give us an idea of how many xda member have actually had success. If you ordered multiple from one store, just vote on the one, and post how many you got here. I will try to update this post summarizing all of the extras.
Walmart, delivery within 2 hours
Isn't this the exact same as the US owners sign in thread?
(I haven't gotten one yet, gonna wait till mid may probably)
Sent from my Droid using XDA App
nsstrunks said:
Isn't this the exact same as the US owners sign in thread?
(I haven't gotten one yet, gonna wait till mid may probably)
Sent from my Droid using XDA App
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Well, if the OP put a poll in the thread, then I would say yes.
Bumping to get more responses.
Amazon and newegg
A thread on this already though but getting votes on backorders too!
http://forum.xda-developers.com/showthread.php?t=1053679
dotpro said:
Amazon and newegg
A thread on this already though but getting votes on backorders too!
http://forum.xda-developers.com/showthread.php?t=1053679
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Click to collapse
Thanks, I didn't see that one. It's a little over complicated. Especially since people's statuses have changed within the past 24 hours.
timtlm said:
Thanks, I didn't see that one. It's a little over complicated. Especially since people's statuses have changed within the past 24 hours.
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hehe, yeah, 24 hours is an eternity here.
Not voting yet, as I don't know whether I can revise my answer, and Amazon is supposedly *about* to ship now too, but I have an origin scanned NewEgg order, I have a Tiger Direct order supposedly awaiting pickup, and I have an Amazon order "shipping soon" but with no ETA. Once Amazon ships, I'll vote in the poll to add all three.
Amazon
Amazon x2.
1 in hand.
1 due Monday according to tracking.
knoxploration said:
Not voting yet, as I don't know whether I can revise my answer, and Amazon is supposedly *about* to ship now too, but I have an origin scanned NewEgg order, I have a Tiger Direct order supposedly awaiting pickup, and I have an Amazon order "shipping soon" but with no ETA. Once Amazon ships, I'll vote in the poll to add all three.
Click to expand...
Click to collapse
OK, Amazon has shipped out, so that's now tracking numbers received from all three companies. Amazon and NewEgg had origin scans immediately, Tiger Direct still hasn't done despite getting the tracking number first.
NewEgg was by FAR the fastest to ship, and Amazon took the longest by a good half day.
Of the three, the only good experience was NewEgg. Amazon and Tiger Direct were both absolutely terrible, required multiple chase-ups to get anything done, flat-out lied to me at some points, and likely still wouldn't have shipped if I'd not done anything to get them moving.
Although they haven't admitted as much or given me *any* real information, Amazon's issues seem largely to relate to my decision to use One Click purchase, which I'll never be using again. (Doing so appears to delay initial processing of your order by 30 minutes from the time the last One Click item was added to your account, even if it is a completely separate order with separate shipping and invoice from the other items you've purchased.
Tiger Direct's issues seem to relate to basic competence, and I have no intention of ever buying a product from them again.
The only company not to ship anything to me at all was B&H, but in fairness, they were the second-last order placed (the last one placed on launch day), and I cancelled the order with them immediately that I received my first tracking number from a competitor.
knoxploration said:
OK, Amazon has shipped out, so that's now tracking numbers received from all three companies. Amazon and NewEgg had origin scans immediately, Tiger Direct still hasn't done despite getting the tracking number first.
NewEgg was by FAR the fastest to ship, and Amazon took the longest by a good half day.
Of the three, the only good experience was NewEgg. Amazon and Tiger Direct were both absolutely terrible, required multiple chase-ups to get anything done, flat-out lied to me at some points, and likely still wouldn't have shipped if I'd not done anything to get them moving.
Although they haven't admitted as much or given me *any* real information, Amazon's issues seem largely to relate to my decision to use One Click purchase, which I'll never be using again. (Doing so appears to delay initial processing of your order by 30 minutes from the time the last One Click item was added to your account, even if it is a completely separate order with separate shipping and invoice from the other items you've purchased.
Tiger Direct's issues seem to relate to basic competence, and I have no intention of ever buying a product from them again.
The only company not to ship anything to me at all was B&H, but in fairness, they were the second-last order placed (the last one placed on launch day), and I cancelled the order with them immediately that I received my first tracking number from a competitor.
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Excuse me for asking, but why are you ordering more than one? *confused*
Sent from the most "Epic" phone in the world! ...Using XDA Premium app
js042507 said:
Excuse me for asking, but why are you ordering more than one? *confused*
Sent from the most "Epic" phone in the world! ...Using XDA Premium app
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Click to collapse
so he can sell on ebay and gouge
Sent from my HTC Glacier using XDA Premium App
lou0611 said:
so he can sell on ebay and gouge
Sent from my HTC Glacier using XDA Premium App
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Click to collapse
No, he was just trying to get one. Every time he ordered one, they would be out of stock and not ship, so he would try the again. I did the same, but was able to cancel the unsuccessful ones before they shipped. If you followed the us availability thread you would know he just plans to sell the extras at cost to other members.
Edit : someone claims to have bought one from office depot. Hmm, I haven't seen anything about them ever having it.
timtlm said:
No, he was just trying to get one. Every time he ordered one, they would be out of stock and not ship, so he would try the again. I did the same, but was able to cancel the unsuccessful ones before they shipped. If you followed the us availability thread you would know he just plans to sell the extras at cost to other members.
Edit : someone claims to have bought one from office depot. Hmm, I haven't seen anything about them ever having it.
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Click to collapse
I was kidding. IM still looking for one. I returned my Acer iconia
Sent from my HTC Glacier using XDA Premium App
Yeah, I understand. Asus made a mistake with limiting their stock. C'mon Asus! I have called all of the local stores, and checked online numerous times for a darn transformer. This is getting ridiculous...seriously. I will post some info immediately if I happen to score. Two weeks, and these will be overstocked though. I have no patience either.
Sent from the most "Epic" phone in the world! ...Using XDA Premium app
Yep, timtlm's spot-on. I ordered from Amazon shortly after they went on sale, but could see they'd screwed my order up, as they never tried to charge my card or ship, and at 5AM on my supposed delivery day, they suddenly backordered me. So, I ordered from Tiger Direct when they briefly came in stock, they again accepted my order, this time my card was authorized too, and my order went to the warehouse for six hours. Then they too backordered me. In the meantime, I'd also gotten into the queue at B&H, who I knew were backordered, just in case they got stock. I knew I'd be very near the start of their queue, because I prepared very carefully to order when they opened for business.
Turns out all three of the above shipped out orders to customers behind me in the queue, and skipped me.
So I placed a fourth and final order late on Thursday, when NewEgg briefly came in stock, having seen my other orders being ignored despite calls and emails to try and fix the situation.
NewEgg shipped the following afternoon, but in the meantime I'd apparently put the fear of god into a manager at Tiger when I'd called them the previous day, and my order was the very next one they shipped. And finally, Amazon claimed to have identified a problem in my account after two hours of web chat and 3 or 4 detailed emails from me. So they started shipping too, but with no ETA.
Tiger I couldn't stop from delivering at that point, but UPS hadn't scanned my shipping tag, so I also couldn't trust them not to screw up again and print a tag then leave it sitting. (I have only a week to receive the tab before a lengthy overseas trip.) Amazon had no ETA, so I likewise had no idea if I'd sit in "Shipping Soon" for days. I cancelled B&H at this point, but I didn't dare stop NewEgg.
Turned out NewEgg shipped before Tiger scanned or Amazon gave me an ETA. Then in the next few hours, I suddenly had scanned tracking numbers for all three.
And I'm planning to sell the extra two at my exact cost, once they arrive. (Well, unless my wife decides she wants to keep one too.) I've been through hell with this launch, and I want to do the right thing by other people who are having similar issues. So I don't intend to make a single cent on the sale (but equally, not to lose any money.)
Thanks to Tim for stepping in to defend my rep, and no offense taken from anybody else. I'm thick skinned and know you were likely joking about. I just figured you might be interested to hear the whole story. (And honestly, it's therapeutic typing it.)
Another bump to collect more responses.
I ordered at about 12:05 am on release day from Amazon. sat there and refreshed the search page for at least 20 min before submitting the order.
I did see green "in stock" designation on the product page and quickly ordered the 16 gb and the dock. By the time I finished ordering all stock was gone.
there was no estimated arrival or ship date on the order status page, i just assumed i missed the initial run and would have to wait for another re-up.
forgot to check my email for a day and half, come back to my house on Saturday afternoon (ordered 4/26, shipped overnight on 4/29), only to find a carrier called "OnTrac" leaving the front of my house.
I didnt give it a second thought, I just figured they were delivering next door or my housemate got something.
good thing someone was home! I walk in and find a modest size box, look at the label, to me from Amazon. Nice.
also, i don't think the limited stock available is a function of Asus doing it on purpose or super, abnormally high demand. I do believe the reports that they had trouble sourcing different components in order to met their initial plan. there is no business case for creating false shortages to increase demand in the tech world, it's first come first serve for profits, IMHO of course.
newegg here
Ordered and got a shipping number in 3 hours. It should be here by Thursday.

[Q] Keyboard dock from ASUS UK

Anyone else not had confirmation of payment.I sent them payment on 26/4/11 and despite numerous emails no response for confirmation of payment or expeced delivery date?
sent from my E Pad Transformer........without a leedroid rom :-(
No, and I don't think most people have. Only word from Asus is that if you have paid then they will ship it. From my invoice number I think I am about 23 in the queue as I ordered about 2 days after launch. I'm not too worried.
Looks like I might be 35th then if its the number on the invoice. I'm getting jealous of the Americans as quite a few seem to have got their dock bundles now.
The number on the invoice seems to be the day of the order followed by a number. I ordered on 9th April, and received invoice on 11 April, so invoice number is TFKB1104 followed by a three digit number. So I have no real idea where I am in the queue.
I did get an email confirmation of my payment after I requested they acknowledge receipt. It took less than two hours for them to respond to my email.
I have emailed 3 times in the. Last week and no reply
LEEDROID GB3.0.1DESIRE HD using XDA PREMIUM
I keep looking at their facebook page for info on the bundle stock and someone on there said they've only just received their confirmation after emailing before the long break so looks like they're still clearing the backlog.
stuntdouble said:
Looks like I might be 35th then if its the number on the invoice. I'm getting jealous of the Americans as quite a few seem to have got their dock bundles now.
Click to expand...
Click to collapse
I was too til I read that a lot of them don't seem to be working. I'm hoping that ours come from a different batch to theirs.
When I ordered I asked for confirmation which I got next day after funds had transferred into account. I ordered pretty early on maybe the take up has been bigger then expected and they can't confirm?
Sent from my MB860 using XDA App
Have people seen the update on the Asus UK Facebook page ?
http://www.facebook.com/asusuk?sk=wall
"Eee Pad Transformer Keyboard Dock update! Good news, everyone that ordered their keyboard dock and paid their invoice (as per the Ts & Cs on http://techinstyle.tv/news/eee-pad-transformer-keyboard-dock-offer/), should receive their keyboard dock next week. We have also processed orders from customers who sent proof of pre-ordering their Eee Pad by 22nd April without the physical serial number."
While light on specifics hopefully this does mean we'll see the first ones arriving in a few days.
dreadnought001 said:
I was too til I read that a lot of them don't seem to be working. I'm hoping that ours come from a different batch to theirs.
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Click to collapse
We can always hope that they are just being useless, and that we won't mess ours up. Most people's problems with the main tablet part are self inflicted it seems. On the other hand it sounds like the dock needs an update to function properly so hopefully that's a firmware job.
And yeah I've been on facebook a lot keeping my finger on the pulse as it were. Seems to be the main source of info, other than twitter which I dont use.
I win I'm number 9
and no I've not heard a peep
Mr Paul said:
I win I'm number 9
and no I've not heard a peep
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Click to collapse
I'm numbers 2 and 3 from the first day of the offer (got my postcode wrong on my first invoice ). I had no confirmation, but as long as the keyboard arrives I don't mind.
Sent from my Transformer TF101 using XDA Premium App
I‘'m at number 4000 ish...guess i'll just have to wait..
this is probably a good indication they've sold at least 4000 unit prior to 22nd April....
anyone got there's yet supposed to be coming this week
combat goofwing said:
anyone got there's yet supposed to be coming this week
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Click to collapse
Not yet, put a question up on the Asus Facebook page about it, but they seemed to have stop responding to people's questions there!!
Friday then lol
Any more news from any of you UK ilovekeyboard folks? I'm getting impatient waiting for mine.
stuntdouble said:
Any more news from any of you UK ilovekeyboard folks? I'm getting impatient waiting for mine.
Click to expand...
Click to collapse
Nothing here yet. Hopefully by the time mine arrives they'll have a formware update for the dock to fix some of the issues. By Anandtech's timeline it can't be long now...
stuntdouble said:
Any more news from any of you UK ilovekeyboard folks? I'm getting impatient waiting for mine.
Click to expand...
Click to collapse
No.. and me too!
Wednesday folks anyone got one from them yet
sent from my LEE Pad Transformer........I wish

I am confused...

Seriously, what the hell is going on with this tablet and it's release date?
I check these forums every day for months, and I just had to make an account to ask this. I see everyone ordering from overseas, the release date was supposed to be July 14th in USA, well what gives? It's July 25th and there is NO WORD ANYWHERE.
I am getting pretty frustrated so if anyone can give me a reason why there is no date set yet, or why Asus is being so god dam secretive about it like it is the most important thing in the world ever. Also concealing a release date offers no benefit to Asus. This is dumb as ****... /endrant
Anyone have any info yet?
A quick search of the forums will show many North American stores have been selling it since ~16th of July. You can order it online through many of the American retailers (B&H, Tiger Direct, Amazon, Best Buy).
roncoallstar said:
Seriously, what the hell is going on with this tablet and it's release date?
I check these forums every day for months, and I just had to make an account to ask this. I see everyone ordering from overseas, the release date was supposed to be July 14th in USA, well what gives? It's July 25th and there is NO WORD ANYWHERE.
I am getting pretty frustrated so if anyone can give me a reason why there is no date set yet, or why Asus is being so god dam secretive about it like it is the most important thing in the world ever. Also concealing a release date offers no benefit to Asus. This is dumb as ****... /endrant
Anyone have any info yet?
Click to expand...
Click to collapse
I've had my TF700 & dock since last Thursday! I ordered it on Monday from Office Depot (online).... I guess you just weren't looking hard enough!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Hey, I live in the US and I've had my Infinity for a week now. Got it from a domestic vendor too (newegg, specifically). It's out, trust me, just really in high demand and hard to find. I was lucky enough to place an order when Newegg just got a shipment in, and it was sold out within an hour.
continued ptedsel
Distribution of this tablet is trully wired. At the begining of June, I read that tablet will be aviable in England in late August.
I was very suprised, when I saw Infinity in shop in Poland. I did buy 64GB version with dock on 29 June without any problems.
Keep in mind we are a international community here at XDA. Mani are purchasing from outside the states sources because they are also out side of the states. You'll still have a little trouble getting your hands on one in store, but I ordered mine from amazon two days ago and it will be at my door today when I get home from work (I hope).
You can use the website http://www.nowinstock.net to see availability of the device in the US. Great resource for finding some of the hottest tech products.
Sent from my HTC Sensation using Tapatalk 2
Hey, thanks for the quick responses everyone. I have been avoiding ordering this online as I have had many problems in the past ordering devices online. Looks like I have no choice then...
Amazon has always been decent to me, I would try them except it says it would ship within 2 months....More waiting yay!
roncoallstar said:
Hey, thanks for the quick responses everyone. I have been avoiding ordering this online as I have had many problems in the past ordering devices online. Looks like I have no choice then...
Amazon has always been decent to me, I would try them except it says it would ship within 2 months....More waiting yay!
Click to expand...
Click to collapse
http://www.amazon.com/ASUS-TF700T-B...&ie=UTF8&qid=1343239041&sr=1-1&keywords=tf700
Can't be to hard to find. I ordered and got mine from best buy last week and decided I want one more so I called best buy here in Idaho yesterday. They said they would have 95 units in store this Thursday. If you look at LA California BB stores they all have been in stock since last Thursday.
Yes I see Amazon has the 32 gig in stock, but I wanted the 64 gig...
If anyone finds any 64 gig infinity in stock anywhere in America, I'd really appreciate you posting it here , thanks. As far as I can see, there are no 64 gb units anywhere in US.
http://www.amazon.com/ASUS-TF700T-C...43255117&sr=8-2&keywords=transformer+infinity
$20 more than MSRP, but the C1 is the 64GB flavor.
I actually just ordered both the 64 gig grey pad and the dock for $750 total from Newegg. Both should be here Friday.
Get em while you can people!
so, it is available and can be bought
No need for this thread then

UK Pre-orders. Shipped? Received?

Has anyone in the UK received their pre-order today?
Waiting on mine, but I'm worried that the status on the Microsoft webstore hasn't budged and it still says "Pre-Order 02/11/2012" despite me getting an email saying that I should still receive my tablet on the 26th. I also called the number for the Microsoft store today and although they couldn't not give me a tracking number, they said I would receive it today.
I'd hate to wait in all day for something that isn't go to arrive!
foxmeister said:
Has anyone in the UK received their pre-order today?
Waiting on mine, but I'm worried that the status on the Microsoft webstore hasn't budged and it still says "Pre-Order 02/11/2012" despite me getting an email saying that I should still receive my tablet on the 26th. I also called the number for the Microsoft store today and although they couldn't not give me a tracking number, they said I would receive it today.
I'd hate to wait in all day for something that isn't go to arrive!
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Click to collapse
I called them today in the UK and they told me after the 2nd, you won't get it today. enjoy your week end, the 2nd will arrive soon !
jeux_1 said:
I called them today in the UK and they told me after the 2nd, you won't get it today. enjoy your week end, the 2nd will arrive soon !
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When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave
foxmeister said:
When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave
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Click to collapse
I have booked later than u but the email saying it will be pushback on the 2nd that was sent by mistake make me feel it wasn't a mistake.
I have a feeling the customer service has no control of when it is shipped or what is happening.
2 days ago, I was trying to cancel my surface (change of heart) I rang and they told me that it was in the warehouse in process of shipping so it couldn't get cancelled.
2 days later they told me it will be ship next week. (didn't ask for cancellation this time)
I hope it can arrive before the 2nd for you, I am ok to wait until next week.
It will also give me the time to see the nexus 10 and maybe change my mind again
foxmeister said:
When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave
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Click to collapse
If it's any consolation, things aren't better in Germany. Ordered mine on the 17th and my order sill states that it will be delivered until October 26th, but as of now, no Surface has arrived. I also have not seen any reports that anyone in Germany has received it...
Reihnold said:
If it's any consolation, things aren't better in Germany. Ordered mine on the 17th and my order sill states that it will be delivered until October 26th, but as of now, no Surface has arrived. I also have not seen any reports that anyone in Germany has received it...
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It's looking increasingly like MS missed the boat on the Surface launch in Europe (at the very least).
There's still time of course, the day isn't over yet, but given how long they've had to get this right it would be a very poor showing if they fail to get it out of the door.
Regards,
Dave
foxmeister said:
It's looking increasingly like MS missed the boat on the Surface launch in Europe (at the very least).
There's still time of course, the day isn't over yet, but given how long they've had to get this right it would be a very poor showing if they fail to get it out of the door.
Regards,
Dave
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Click to collapse
lol, you all sound like kids who don't want to accept the reality lol.
guys/girls uk/germany the surface will not arrive today ! like suddenly 10000 surface being delivered at 4pm lol.
we'll play with our new toy next week, less than 7 sleeps to go...
Now it gets wild (at least in Germany): The German tech site Winfuture reports that some orders have been canceled by the Microsoft store, because of technical failures... The support says that those with canceled orders should place new orders, but then they will face the current 3 week delay. There is also a report of a customer whose order has been canceled.
Either Microsoft was overwhelmed by orders or they have a serious problem with the store and/or the delivery process...
jeux_1 said:
lol, you all sound like kids who don't want to accept the reality lol.
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Not at all - I've no problem accepting reality, but I've also every right to be pissed off when I've arranged to be at home to receive something that was supposed to be delivered today, having also been told this morning by customer services that I should expect delivery today.
Being pissed off won't change anything of course, but given how MS first sent out an email saying orders would be delayed, and then retracted that email, it shows a deep lack of respect for their customers to delay again without sending out some sort of communication.
Regards,
Dave
I have received...
...an email giving me £50 coupon for the online store because of the email that was sent out by mistake.
jeremy.head said:
I have received...
...an email giving me £50 coupon for the online store because of the email that was sent out by mistake.
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Just received that email myself. Considerably less irritated now!
Sent from my GT-N7100 using Tapatalk 2
Well done Microsoft for stepping up to the plate and making good! I could've got £20 and been happy!
Sent from my GT-N7100 using Tapatalk 2
I'm absolutely appalled and devastated about the complete lack of support for UK surface customers.
I pre-ordered mine as soon as I possibly could, I phone up yesterday because I received an email saying that my pre-order had been cancelled. I've been basically told that it was a computer system error (this isn't encouraging) and that it has happened with a few people. I was basically given the options of re-ordering, which can now take a month for delivery, or "drop into my local Microsoft store". The customer service representative didn't even take time to consider that Microsoft is so narrow minded that they only have Microsoft stores in America, but hey, what's an 8 hour plane trip just to get my surface tablet on time?
To add insult to injury, I asked them to reorder, and no matter which card I try to use, it just throws me and the customer support team error after error, it's almost as if my account has been blocked! They only offered to email the error to their teach support team (I haven't heard anything back yet).
Finally I had a great surprise to find that, despite the fact that my order is cancelled, Microsoft haven't released their greed grasp on the money in my account, so I have £500 effectively missing from my account because of Microsofts 'computer system error'.
I've gotten round the re-ordering problem by using a different Live ID, but I almost feel cheated by Microsoft, if I hadn't been waiting so long for this I would have just gone for an iPad (which I can guarantee would have arrived on time) or one of the alternative windows 8 RT tablets.
If my money hasn't been released on Monday I think i'll have to just contact my solicitor/trading standards, as there is no reason why Microsoft should have my money since it was cancelled before it was charged.
It's times like this why I can understand why we have so many apple fanboys, yes they are over-priced, yes they are borderline evil, but they never basically say 'screw you because your not in america'.
After my laptop finally sold on eBay yesterday I went ahead and bought a Surface.
So my order date is 27/10, Had to buy the more expensive 64gb version as the store claimed there was a 3 week wait for both 32gb versions.
My status is Order in Process, there's no estimated delivery date or anything like that, I'm guessing because it was technically not a preorder.
Hoping it gets shipped out tomorrow, for Tuesday, but I'm guessing that's a bit optimistic.
brummiesteven said:
After my laptop finally sold on eBay yesterday I went ahead and bought a Surface.
So my order date is 27/10, Had to buy the more expensive 64gb version as the store claimed there was a 3 week wait for both 32gb versions.
My status is Order in Process, there's no estimated delivery date or anything like that, I'm guessing because it was technically not a preorder.
Hoping it gets shipped out tomorrow, for Tuesday, but I'm guessing that's a bit optimistic.
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Ordered on 26th as well. Wanted it soon so ordered the 64gig, if they don't ship it my tuesday .. I ll call them up and ask for a 50gbp coupon since it said expedited delivery and no wait on this version.
udayrulz said:
Ordered on 26th as well. Wanted it soon so ordered the 64gig, if they don't ship it my tuesday .. I ll call them up and ask for a 50gbp coupon since it said expedited delivery and no wait on this version.
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Click to collapse
Hopefully we'll get E-mails tomorrow saying it's been dispatched, for delivery on Tuesday.
I've not ordered one yet but was planning to go have a look at the Experience Centre (read RoadShow) that was planned for Clapham London this coming weekend. Looking at Microsofts website this morning I see they've taken all the UK experience centres off the list so I reckon that no stock is in the country yet:
Some good news for those of us in the UK! Despite me calling this morning querying why my 'Order in Progress' had now vanished(!) from the MS Store website, and being told that it was there and will be dispatched 'soon' - my Surface arrived minutes later! It must have been dispatched on Friday. The accessories I ordered haven't come, so I guess they'll follow - I can wait though. I've only had a few hours with it, as I'm also trying to work, but it seems great. Looking forward to someone on here hacking the secure boot/digital certificate thing so we can run ARM compiled desktop apps
Hope you all get yours soon! :good:
Backflipping said:
Some good news for those of us in the UK! Despite me calling this morning querying why my 'Order in Progress' had now vanished(!) from the MS Store website, and being told that it was there and will be dispatched 'soon' - my Surface arrived minutes later! It must have been dispatched on Friday. The accessories I ordered haven't come, so I guess they'll follow - I can wait though. I've only had a few hours with it, as I'm also trying to work, but it seems great. Looking forward to someone on here hacking the secure boot/digital certificate thing so we can run ARM compiled desktop apps
Hope you all get yours soon! :good:
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What was the date of your original order?
Thanks,
Dave
My order still stays in process. I called this morning and asked have any Surfaces been shipped to UK customers. He told me yes. I ordered virtually on launch day. Still no joy

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