[Q] Can't Factory Reset My WiFI Xoom - Xoom Q&A, Help & Troubleshooting

I have tried everything I could... after installing Advanced Task Manager Pro my device will no longer keep user data. What i mean by this, I remove advanced task manager and a few other apps and add a few new ones after a reboot its like nothing ever happened, all the apps ive just uninstalled are back and the apps i just installed are gone. Ive tried every method of factory data reset i could google, hardware based software based and everything in between, but alas after every reboot it connects to my home network which is WPA-PSK2 protected and after unlock I am greeted by the same homescreen once again as if i have done nothing. The only modifications i have made is the bootloader unlock "fastboot oem unlock". After reading a little more i think it could be because of wiping dalvik cache but i cannot be sure. My device is the WiFi only Xoom HWI69.

nospace11 said:
I have tried everything I could... after installing Advanced Task Manager Pro my device will no longer keep user data. What i mean by this, I remove advanced task manager and a few other apps and add a few new ones after a reboot its like nothing ever happened, all the apps ive just uninstalled are back and the apps i just installed are gone. Ive tried every method of factory data reset i could google, hardware based software based and everything in between, but alas after every reboot it connects to my home network which is WPA-PSK2 protected and after unlock I am greeted by the same homescreen once again as if i have done nothing. The only modifications i have made is the bootloader unlock "fastboot oem unlock". After reading a little more i think it could be because of wiping dalvik cache but i cannot be sure. My device is the WiFi only Xoom HWI69.
Click to expand...
Click to collapse
try loading clockworks recovery see my signature

I tried flashing cwm 3.0.2.8 and everything appeared to run just fine, I let my xoom reboot then adb reboot recovery which was still the stock recovery... i did notice an option in the recovery about applying an update from the sd card, could i install 3.0.1 that way in hopes to wipe my device?
I just deleted ten gigs of music from my xoom and rebooted, all the music is back...

did you ever resolve you issue? I am having a similar problem and I believe the root of my problem is a cache file for youtube

Related

Help! Can't format my Xoom.

Hello there, I have a huge issue with my Motorola Xoom.
I ran the #156 TeamEOS 4.2 Nightly Rom for my European 3G Xoom when all of a sudden my tablet started acting really weird.
Apps were crashing, Google Play wasn't working, Browser as well, and so on.
I decided to do a hard reset, formatting cache, Dalvik Cache, Hard Reset...but nothing was cancelled. As soon as i rebooted my device, everything was back the way it was with the same issues. I noticed my tablet was costantly updating the same apps and even if I updated them the following reboot they were back re-updating themselves.
I have no idea what to do, I tried everything, including RSD Lite. Nothing.
Can somebody help me figuring out what to do and how to at least format my Xoom completely so that I can re-install my rom and then re-install the apps?
Thanks.
I would boot into recovery and do a full wipe the reflash the rom a gapps. you should be good to go.
No can do, sorry. What's weird is that even when I go to change the performance settings on the rom, to overclock it more or less, the changes are not recorded. I can set whatever I want but it doesn't change it. It's like the tablet is in a loop, always stuck doing the same things, charging the same rom, the same settings. I really don't know what to do, I don't want to throw it away but I don't know how to solve it.
Which xoom do you have? We can always flash the stock img with fastboot to restore it. It will be back to complete stock.
Can you get into recovery at all by powering off then press the power button wait till 3 sec's after the logo appears and press volume down. You will see android recovery at the top press vol up to select. If you can and you have a backup restore it. If you use an external sd card you can load a rom on to it and flash it in recovery.
"I decided to do a hard reset, formatting cache, Dalvik Cache, Hard Reset...but nothing was cancelled. As soon as i rebooted my device, everything was back the way it was with the same issues. I noticed my tablet was costantly updating the same apps and even if I updated them the following reboot they were back re-updating themselves."
this is the same exact problem i'm having. I cannot get my xoom to reset. It always goes back to where it was before.
danman1835 said:
"I decided to do a hard reset, formatting cache, Dalvik Cache, Hard Reset...but nothing was cancelled. As soon as i rebooted my device, everything was back the way it was with the same issues. I noticed my tablet was costantly updating the same apps and even if I updated them the following reboot they were back re-updating themselves."
this is the same exact problem i'm having. I cannot get my xoom to reset. It always goes back to where it was before.
Click to expand...
Click to collapse
Sounds like your data has gotten corrupted somehow. You can take the boot.img out of whatever Custom ROM ur using, and via terminal -
fastboot flash boot boot.img
fastboot reboot
I'm not using any custom roms. I'm using factory settings for almost everything.... also i don't know how to use terminal
Mjamocha said:
Sounds like your data has gotten corrupted somehow. You can take the boot.img out of whatever Custom ROM ur using, and via terminal -
fastboot flash boot boot.img
fastboot reboot
Click to expand...
Click to collapse
I have the same problem.
The Xoom is a european with android 3.1 kernel version 2.6.36 and build H.6.3-25-9 <- this i dont understand but i think that is no correct.
I try flash the H.6.1-38-1_Retail_Europe version, all the process finish ok, but when i restart the tablet everything continues as before.
I not know what else to do, Heeeelp.

[Q] Factory Reset Did Not Wipe Anyhing

I'm trying to remove apps that's on this phone (GT-S7500) because some of the apps always force close and not working. Firstly, I tried uninstall the apps one by one, all went good until I rebooted the device, all of the apps are back again. Second, went to privacy>erase everything including SD card content, device rebooted and went straight to recovery. It was weird because normally it will reboot itself straight to home screen. So I select the option factory reset/wipe data, after that wipe cache partition and reboot. Device does not reboot but turned off completely (weird again) Turned it back on, and only saw that none of the apps were removed. Even the wallpaper are still the same. Next thing I do is manually boot into recovery menu and factory reset again, still the same thing, (device turned off without rebooting itself, turned it back on and everything was still the same) after few tries again, I finally decided to flash a stock rom with ODIN. Flashing was successful ODIN shows PASS, waiting device reboot but it shut off completely again. turned it back on, but nothing changes. wallpaper are still the same and every single downloaded apps were still there. Went to settings> about device only to found that it wasn't the same rom that I've flashed earlier using ODIN.(flashed 2-3 times again, results still the same) Very confused right now, suspected that the internal SD card was corrupted/damaged. Does anyone experiencing such thing on your galaxy ace plus? searched on xda forums and found that this issue was also happening on few other devices. This is not my phone, just helping a customer. Thank You.
After flashing stock rom
Go to recovery (stock of course)
Wipe data/factory reset
Wipe cache
Reboot
Sent from my Gt-S7500

[Q] Issues after upgrading to LMY47I

Hi All,
I did an upgrade to 5.1 (LMY47I) on my Nexus 5 and started facing some strange issues and have no clue on how to resolve them. Before the upgrade I had the following config:
Recovery: TWRP
Root status: Rooted
ROM: Stock 5.0 LRX22C
I used following method for the upgrade: http://forum.xda-developers.com/goo...e-update-rooted-device-to-5-1-lmy47d-t3050789
It was successful but post that I came across few issues as below:
1. Power button functionality was erratic. Sometimes it would lock my mobile but at other times it was locking and waking up my phone immediately. At times "Power Off" popup was also showing up. While I tried to figure out reason for that, trying power button multiple times, my phone rebooted and started the "Optimising Apps" sequence once again. It happened again a couple of times and so I decided to try out factory reset (since I hadn't done that after upgrading).
2. I did a factory rest from Settings. After factory reset, apps and other settings were gone but I noticed that user data in the storage was intact. I guess that also gets removed on a factory reset. Am I wrong on this one?
3. I wanted to install Cerberus as a system app and so I downloaded its zip from the website and flashed using recovery. I was surprised to see that the app wasn't showing after booting up. I tried couple of times more but got no success. So, I decided to install it from Play store and convert to system app using Link2SD. When I tried doing that, Link2SD gave me an error saying "/system: not enough storage space". I tried converting few other apps but got same error. Any thoughts on what could be going on here?
Thanks,
Anurag
crypticlight said:
Hi All,
I did an upgrade to 5.1 (LMY47I) on my Nexus 5 and started facing some strange issues and have no clue on how to resolve them. Before the upgrade I had the following config:
Recovery: TWRP
Root status: Rooted
ROM: Stock 5.0 LRX22C
I used following method for the upgrade: http://forum.xda-developers.com/goo...e-update-rooted-device-to-5-1-lmy47d-t3050789
It was successful but post that I came across few issues as below:
1. Power button functionality was erratic. Sometimes it would lock my mobile but at other times it was locking and waking up my phone immediately. At times "Power Off" popup was also showing up. While I tried to figure out reason for that, trying power button multiple times, my phone rebooted and started the "Optimising Apps" sequence once again. It happened again a couple of times and so I decided to try out factory reset (since I hadn't done that after upgrading).
2. I did a factory rest from Settings. After factory reset, apps and other settings were gone but I noticed that user data in the storage was intact. I guess that also gets removed on a factory reset. Am I wrong on this one?
3. I wanted to install Cerberus as a system app and so I downloaded its zip from the website and flashed using recovery. I was surprised to see that the app wasn't showing after booting up. I tried couple of times more but got no success. So, I decided to install it from Play store and convert to system app using Link2SD. When I tried doing that, Link2SD gave me an error saying "/system: not enough storage space". I tried converting few other apps but got same error. Any thoughts on what could be going on here?
Thanks,
Anurag
Click to expand...
Click to collapse
1- Possibly hardware (power key) issue
2- Factory reset from Android OS *should* erase all user data.
3- Its just that, /system does not have enough free space to put more apps in there. Common issue after Lollipop. Remove some other app from /system, such as Maps, for example, to free up some more space. Be reminded that once you start messing with /system, this will (or might) cause issues with OTA updates.
So I managed to tackle (or at least figured the reason) for all the issues I was having:
1- Yes, there is some issue with the power key. ? But the other issue of optimising apps loop was because I did not do a clean install which disappeared when I did the factory reset after that.
2- After doing some reading on the Internet, I came to know that stock recovery cleans the user data but twrp doesn't by default. Since I had twrp, it just removed apps and settings but retained other data. In order to do a clean install I flashed stock LMY47I again including recovery, userdata etc. (used flash-all.bat). This removed everything from storage and made my phone as good as a new one (software wise).
3- Yes, it was the issue with storage space and was a surprise for me. Thanks for clarifying on that. Before I did a clean install, I tried removing couple of system apps and was able to install cerberus after that via recovery too. However, clean install solved everything.. ☺
Sent from my Nexus 5 using XDA Free mobile app

S7 very slow after factory reset

I had a bug on my S7 where it would say "No apps running" when in fact there were apps running - I read that the solution to this was to wipe the cache. I booted into recovery mode and wiped the cache - but I guess I must've accidentally selected "factory reset" (they really shouldn't have them right next to each other) and wiped my phone. I'm running stock Android, the phone isn't rooted.
Since starting over, my phone is now VERY VERY slow. Just trying to wake it up can take up to 6 seconds to get the screen to come back on. I have no idea what's causing it.
What I've tried doing to fix the problem:
* I've uninstalled almost every app except what it comes with
* I've tried disabling the stock bloatware apps
* I've tried clearing the cache again (making sure NOT to accidentally hit factory reset this time)
I'm at a loss. Any ideas? BTW, I don't have an SD card in my phone.
Thanks!
Piornet said:
I booted into recovery mode and wiped the cache - but I guess I must've accidentally selected "factory reset" (they really shouldn't have them right next to each other)
Click to expand...
Click to collapse
When you select an option in recovery, it's very easy to see which one is highlighted before you press select, if you selected factory reset instead of clear cache, it's your own fault for not looking what you were doing, not because they are next to each other, you've been too quick and not watching the screen properly
Not only that, but when you do select it, (Haven't been into the S7 recovery yet to check, but usually) you have to scroll down a list of empty lines before you reach the Yes option to actually perform the action
That said, I would try (considering the phone is now empty) another factory reset, see how you get on after that
Not sure if FRP lock would cause any problems?
Piornet said:
I had a bug on my S7 where it would say "No apps running" when in fact there were apps running - I read that the solution to this was to wipe the cache. I booted into recovery mode and wiped the cache - but I guess I must've accidentally selected "factory reset" (they really shouldn't have them right next to each other) and wiped my phone. I'm running stock Android, the phone isn't rooted.
Since starting over, my phone is now VERY VERY slow. Just trying to wake it up can take up to 6 seconds to get the screen to come back on. I have no idea what's causing it.
What I've tried doing to fix the problem:
* I've uninstalled almost every app except what it comes with
* I've tried disabling the stock bloatware apps
* I've tried clearing the cache again (making sure NOT to accidentally hit factory reset this time)
I'm at a loss. Any ideas? BTW, I don't have an SD card in my phone.
Thanks!
Click to expand...
Click to collapse
Have you restarted your Phone and sure that you not have any "Cleaner" on your device (except Sammys)?

Lost WiFi and other features after switching from Slot B to Slot A

I am running stock ROM and have bootloader unlocked and TWRP already installed. The phone was rooted without problems. I was getting an error from Super SU, so I looked up how to fix it online and the suggestion was to install an older version and then try to upgrade it. It was hard to find a zip from a legitimate source but once I found it, TWRP did not show the directory I was looking for (this was previously available when I rooted it). This is where I did something stupid and looked around in the settings and found the Slot A / Slot B option. I switched from B to A and the phone got stuck on the boot animation for several minutes after rebooting. I decided to reboot into TWRP and switched the slot back to B. This brought the phone back but WiFi is off by default and whenever I try to turn it on, it doesn't change.
I have seen a couple of other people mention similar issues about losing wifi after a root or changing the slot. What's the fix? I am wondering if there is anything else "broken" after the slot change and if I should do a factory reset (I would hate to do that as I was almost finished setting up this device). I have also received the error message saying "Process System isn't responding" in the settings menu a few times. It also seems like the finger print scanner isn't recognizing fingerprints any more and face unlock isn't working
One possibility is, that SuperSU isn't that compatible anymore. Magisk does a wonderful job and no problems so far. Maybe you should give it a try and switch from using SuperSU to Magisk.
shagexpert said:
I am running stock ROM and have bootloader unlocked and TWRP already installed. The phone was rooted without problems. I was getting an error from Super SU, so I looked up how to fix it online and the suggestion was to install an older version and then try to upgrade it. It was hard to find a zip from a legitimate source but once I found it, TWRP did not show the directory I was looking for (this was previously available when I rooted it). This is where I did something stupid and looked around in the settings and found the Slot A / Slot B option. I switched from B to A and the phone got stuck on the boot animation for several minutes after rebooting. I decided to reboot into TWRP and switched the slot back to B. This brought the phone back but WiFi is off by default and whenever I try to turn it on, it doesn't change.
I have seen a couple of other people mention similar issues about losing wifi after a root or changing the slot. What's the fix? I am wondering if there is anything else "broken" after the slot change and if I should do a factory reset (I would hate to do that as I was almost finished setting up this device). I have also received the error message saying "Process System isn't responding" in the settings menu a few times. It also seems like the finger print scanner isn't recognizing fingerprints any more and face unlock isn't working
Click to expand...
Click to collapse
I had the same issue when I first got my 6 when I was playing around with the slots. Also my original TWRP install for some reason would crash and reboot whenever I plugged in the data cable while in TWRP. I ended up flashing back to stock OOS 5.1.5 through fastboot (used the flash-all command) and then reinstalled TWRP and everything has been working great since then.
MickyFoley said:
One possibility is, that SuperSU isn't that compatible anymore. Magisk does a wonderful job and no problems so far. Maybe you should give it a try and switch from using SuperSU to Magisk.
Click to expand...
Click to collapse
The instructions I followed already installed Magisk to the phone. I wanted Super SU because some of the other chainfire apps like Liveboot and rooted apps like Titanium backup said Super SU is needed (Titanium said Magisk will work but may not be reliable for some newer versions of the ROM). I can live without liveboot but really need Titanium to reliably transfer data from my older phone.
To be honest I didn't know they did the same thing (magisk and Super SU). I am curious now, what if I factory reset my phone and attempted to install Super SU instead of Magisk this time?
If I do a factory reset (let's say I want it just like it was out of the box and I format the data partition as well), will I need to root the phone again? I am asking because I don't know which part of the instructions I should ignore. I am sure TWRP will already be installed after the reset so I would only need to install the extra apps...
You don't have to format data. Just factory reset it. Then use "fastboot boot twrp.img", don't allow modifications, flash a kernel you want (if you want one - I really recommend ElementalX) and then the latest version of Magisk (16.4 BETA currently). Did so - all fine. And yes: Even Titanium Backup works without any issue with Magisk.
We had similar problems with TWRP on the Razer Phone when it was new. We solved the problem by using the TWRP boot image to flash the stock boot image and then flashing a TWRP zip. I just got the OnePlus 6 yesterday and haven't really messed with it yet but everything sounds the same to me so far.
I read more about TWRP and realized what I was doing wrong when the directory with zip files wasn't showing up. When TWRP showed up I was supposed type in my regular unlock password to decrypt storage. When I did that the folder I was looking for showed up. I made a backup through recovery (which took like an hour, may be because the external flash drive I attached was really slow - and the size of the backup was about 12GB). After that I installed the zip file for Super SU, just to see if it worked - it showed the installation was successful but the app was still missing from the app drawer. Now I wanted to factory reset the device and start over.
I went into wipe and there was nothing listed under the wipe screen. I went into Advanced wipe and wiped whatever was selected by default. The selected items were Dalvik / ART Cache, System, Data. There was also "Internal Storage and USB Storage" that wasn't selected.
I swiped to wipe, it wiped everything. Then asked reboot, I rebooted, got a blank screen with white LED for a long time. When I plugged it into the computer it recognized the device as Qualcomm HS-USB Diagnostics 900E (COM4). I rebooted it by holding Power + Volume Up + Volume Down. I tried to boot into boot loader next. This brought me to another blank screen. The computer still makes a noise when it reboots but screen stays black. The only message that shows up is the one saying boot loader is unlocked. Did I brick my phone? This keeps getting progressively worse.
shagexpert said:
I read more about TWRP and realized what I was doing wrong when the directory with zip files wasn't showing up. When TWRP showed up I was supposed type in my regular unlock password to decrypt storage. When I did that the folder I was looking for showed up. I made a backup through recovery (which took like an hour, may be because the external flash drive I attached was really slow - and the size of the backup was about 12GB). After that I installed the zip file for Super SU, just to see if it worked - it showed the installation was successful but the app was still missing from the app drawer. Now I wanted to factory reset the device and start over.
I went into wipe and there was nothing listed under the wipe screen. I went into Advanced wipe and wiped whatever was selected by default. The selected items were Dalvik / ART Cache, System, Data. There was also "Internal Storage and USB Storage" that wasn't selected.
I swiped to wipe, it wiped everything. Then asked reboot, I rebooted, got a blank screen with white LED for a long time. When I plugged it into the computer it recognized the device as Qualcomm HS-USB Diagnostics 900E (COM4). I rebooted it by holding Power + Volume Up + Volume Down. I tried to boot into boot loader next. This brought me to another blank screen. The computer still makes a noise when it reboots but screen stays black. The only message that shows up is the one saying boot loader is unlocked. Did I brick my phone? This keeps getting progressively worse.
Click to expand...
Click to collapse
OK good news! I tried one more time and fast boot showed up. I was able to get into recovery. I have the backup so I will try to restore that. I don't know what to do after that. I am thinking wiping without getting into advanced mode.
shagexpert said:
OK good news! I tried one more time and fast boot showed up. I was able to get into recovery. I have the backup so I will try to restore that. I don't know what to do after that. I am thinking wiping without getting into advanced mode.
Click to expand...
Click to collapse
When your phone booted straight into that mode with black screen and the led, then you bricked it. Same happened to me 2 days ago. The solution was to use the Msmtool from another thread and it worked great. Just follow the guide. But it will wipe your device. And you have to install oxygenos manually via "local upgrade". If you have a question, just ask
What I ended up doing was restoring from the backup I had. This was the "bad backup" without WiFi and broken finger print and facial recognition. After the restore, I did a normal wipe (not advanced). This reset the phone to factory settings. Once I configured WiFi and signed into my Google account, Google offered to recover from a cloud backup of my One Plus - I didn't know Google made these backups. It downloaded all the apps automatically. I don't know yet if I have sign into all of them all over again.
The bad back up saved my ass, I wasn't even planning on making it. I was just testing the backup feature. That's why you should always do a backup, even if the device isn't in ideal configuration.
shagexpert said:
The instructions I followed already installed Magisk to the phone. I wanted Super SU because some of the other chainfire apps like Liveboot and rooted apps like Titanium backup said Super SU is needed (Titanium said Magisk will work but may not be reliable for some newer versions of the ROM). I can live without liveboot but really need Titanium to reliably transfer data from my older phone.
Click to expand...
Click to collapse
I rooted my phone with Magisk and installed the 5.1.6 via OTA (and reroot via installed Magisk Manager). So no need to install TWRP so far.
Titanium Backup runs flawlessly with Magisk (already on my OP 3T and my OP 5).
So give Magisk a try, I never had such an easy and reliable update as the one from 5.1.5 to 5.1.6
Helium is a great alternative to titanium.

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