[Q] Factory Reset Did Not Wipe Anyhing - Samsung Galaxy Ace Plus S7500

I'm trying to remove apps that's on this phone (GT-S7500) because some of the apps always force close and not working. Firstly, I tried uninstall the apps one by one, all went good until I rebooted the device, all of the apps are back again. Second, went to privacy>erase everything including SD card content, device rebooted and went straight to recovery. It was weird because normally it will reboot itself straight to home screen. So I select the option factory reset/wipe data, after that wipe cache partition and reboot. Device does not reboot but turned off completely (weird again) Turned it back on, and only saw that none of the apps were removed. Even the wallpaper are still the same. Next thing I do is manually boot into recovery menu and factory reset again, still the same thing, (device turned off without rebooting itself, turned it back on and everything was still the same) after few tries again, I finally decided to flash a stock rom with ODIN. Flashing was successful ODIN shows PASS, waiting device reboot but it shut off completely again. turned it back on, but nothing changes. wallpaper are still the same and every single downloaded apps were still there. Went to settings> about device only to found that it wasn't the same rom that I've flashed earlier using ODIN.(flashed 2-3 times again, results still the same) Very confused right now, suspected that the internal SD card was corrupted/damaged. Does anyone experiencing such thing on your galaxy ace plus? searched on xda forums and found that this issue was also happening on few other devices. This is not my phone, just helping a customer. Thank You.

After flashing stock rom
Go to recovery (stock of course)
Wipe data/factory reset
Wipe cache
Reboot
Sent from my Gt-S7500

Related

Partial Factory Resets?

So the past 2 days I've had an interesting problem, with even more interesting results.
Both mornings I've tried to use my GPS and it just hangs on trying to connect to it. The GPS says it's on, and I can toggle it off and back on again but it never finds any sats.
Yesterday I reboot the phone and it takes a while to boot the phone back up (most like the first time you boot after a fresh install), and when the phone came back online the GPS worked but all my bluetooth pairings were gone.
Today I have the same GPS problem so I reboot again, and again it takes a while to boot and so far I still have my bluetooth pairings, but I've been unable to connect to the devices, all my sound settings are back to the defaults, when I hold down the power button now the only option I have is Power Off, nothing else, when my screen times out and I hit power to bring it back on it goes right back to wherever I was, I don't see the lock screen anymore. And to top it all off my home button and my search button do not work.
What a mess, this phone is getting worse by the day, I'm actually starting to regret the purchase. I guess it's time to call it in and see what they say.
Edit: Forgot to add all my SMS messages were deleted as well.
Rooted? Have you done anything to it? That's definitely not normal but I guess you know that
Ya it's rooted and has nvflashed clockworkmod recovery installed. Rooted the day I got the phone and clockworkmod recovery has been installed for about a week.
I just tried clearing the cache partition, wiping Dalvik Cache, fixing permissions, and no change. Running a full backup via Titanium Backup now before I try a factory reset to see if that fixes it.
If that doesn't do it I'll try restoring a backup image from last week.
gohawks1 said:
Ya it's rooted and has nvflashed clockworkmod recovery installed. Rooted the day I got the phone and clockworkmod recovery has been installed for about a week.
I just tried clearing the cache partition, wiping Dalvik Cache, fixing permissions, and no change. Running a full backup via Titanium Backup now before I try a factory reset to see if that fixes it.
If that doesn't do it I'll try restoring a backup image from last week.
Click to expand...
Click to collapse
I would guess it's not the phone but the CWM made the mess. You probably want to try factory reset.
My Bluetooth settings and profiles randomly appear and disappear and I'm bone stock.
Well, factory reset got all my buttons working again, and my screen locks again. Since I'm back to stock now and have to re-setup everything now I think I'll go try out the Eaglesblood ROM and see how that goes.

Help! Can't format my Xoom.

Hello there, I have a huge issue with my Motorola Xoom.
I ran the #156 TeamEOS 4.2 Nightly Rom for my European 3G Xoom when all of a sudden my tablet started acting really weird.
Apps were crashing, Google Play wasn't working, Browser as well, and so on.
I decided to do a hard reset, formatting cache, Dalvik Cache, Hard Reset...but nothing was cancelled. As soon as i rebooted my device, everything was back the way it was with the same issues. I noticed my tablet was costantly updating the same apps and even if I updated them the following reboot they were back re-updating themselves.
I have no idea what to do, I tried everything, including RSD Lite. Nothing.
Can somebody help me figuring out what to do and how to at least format my Xoom completely so that I can re-install my rom and then re-install the apps?
Thanks.
I would boot into recovery and do a full wipe the reflash the rom a gapps. you should be good to go.
No can do, sorry. What's weird is that even when I go to change the performance settings on the rom, to overclock it more or less, the changes are not recorded. I can set whatever I want but it doesn't change it. It's like the tablet is in a loop, always stuck doing the same things, charging the same rom, the same settings. I really don't know what to do, I don't want to throw it away but I don't know how to solve it.
Which xoom do you have? We can always flash the stock img with fastboot to restore it. It will be back to complete stock.
Can you get into recovery at all by powering off then press the power button wait till 3 sec's after the logo appears and press volume down. You will see android recovery at the top press vol up to select. If you can and you have a backup restore it. If you use an external sd card you can load a rom on to it and flash it in recovery.
"I decided to do a hard reset, formatting cache, Dalvik Cache, Hard Reset...but nothing was cancelled. As soon as i rebooted my device, everything was back the way it was with the same issues. I noticed my tablet was costantly updating the same apps and even if I updated them the following reboot they were back re-updating themselves."
this is the same exact problem i'm having. I cannot get my xoom to reset. It always goes back to where it was before.
danman1835 said:
"I decided to do a hard reset, formatting cache, Dalvik Cache, Hard Reset...but nothing was cancelled. As soon as i rebooted my device, everything was back the way it was with the same issues. I noticed my tablet was costantly updating the same apps and even if I updated them the following reboot they were back re-updating themselves."
this is the same exact problem i'm having. I cannot get my xoom to reset. It always goes back to where it was before.
Click to expand...
Click to collapse
Sounds like your data has gotten corrupted somehow. You can take the boot.img out of whatever Custom ROM ur using, and via terminal -
fastboot flash boot boot.img
fastboot reboot
I'm not using any custom roms. I'm using factory settings for almost everything.... also i don't know how to use terminal
Mjamocha said:
Sounds like your data has gotten corrupted somehow. You can take the boot.img out of whatever Custom ROM ur using, and via terminal -
fastboot flash boot boot.img
fastboot reboot
Click to expand...
Click to collapse
I have the same problem.
The Xoom is a european with android 3.1 kernel version 2.6.36 and build H.6.3-25-9 <- this i dont understand but i think that is no correct.
I try flash the H.6.1-38-1_Retail_Europe version, all the process finish ok, but when i restart the tablet everything continues as before.
I not know what else to do, Heeeelp.

Nexus 5 not working after 4.4.2 update

So, got the 4.4.2 update , downloaded it and then it asked for a reboot. I did reboot. I am completely stock , no root nothing. Now the update was installing but in the end I got error :/ the image was robot kinda looking like he had heart attack... anyways, it gave me 4 options, so i cliked volume button .. I don't know all the options but from the 2 of them, one was reboot and other was clear cache or something. I thought clearing cache may **** up something on phone so I tried scrolling back on the top.. but to my surprise from volume buttons phone didn't let me go up at all :/
I didn't had any choice but to choose clear cache.. I thought it may help. But it didn't... so I forced reboot it with power button hold for 10 seconds.. Now phone is working but no sim on it starts.. no signal whatsoever. If I try to open my gallery, it doesn't open. says "No storage, no external storage available" .. when I try to connect usb to phone and try to backup my pics and stuff from pc it doesn't open anything. PC does show "Internal memory" but there's nothing in it. My phone doesn't let me even use wifi. So I thought it was time to factory reset, but to my surprise when I click erase everything, it does nothing. So, I thought of rebooting and clicking "power+volume down" , still nothing.. it shows the same robot pic having heart attack... I doesn't have knowledge of root and stuff for now, I am a simple user of nexus 5 who is still on stock. Any help please? I am worried here now
Think you're gonna need to follow one of the guides to flash stock system again
Sent from my Nexus 5 using Tapatalk
nevermind. Working again.
What did you do to get it Woking I got mine in a box ready to RMA if you got a suggestions I'm open to try one more time beforrv I be without my phone for s long time
Sent from my Inspire 4G using Xparent Green Tapatalk 2
How did you get it working?? F**k mine has no signal at all too! Damn I am really pissed!
---------- Post added at 04:09 AM ---------- Previous post was at 03:59 AM ----------
I did a factory reset and its working now. What a headache Google!
Mistake 1: not allowing the phone adequate time to clear the cache when finished installing the ota. If you force the phone to restart during this process, it will corrupt your cache which causes all of those issues listed above (loss of signal, no baseband info, loss of access to mountable storage, etc).
Cache clearing takes considerably longer than on any other device I've owned prior to this phone, so messing with the phone during that important cache clearing process is the issue.
Mistake 2: reflashing the entire phone to stock. In the event you become impatient and decide to force your device to restart, you DONT HAVE TO revert to stock to get the phone working. What you have to do is restore functionality to the cache portion of the phone. All of your files are in fact still on the phone and accessible, you just have to unbreak your phone. You do this by procuring cache.IMG from the stock image of the phone (available on googles websites), and then you fastboot flash the file in the boot loader (look up adb commands to do this). Once this is done, reboot the phone and everything should be hunky dory after your applications cache is rebuilt and android boots.
Note: you might need to check for root again. Also if you corrupted your cache you will have to set all of your ringtones and notifications again because this cache corruption process unlinked the ability of yours apps that use notifications to "see" the sound files you have on your SD card.
Sent from my Nexus 5 using xda app-developers app
delete
What a savior ... wiped the cache again , gave adequate time this time and it booted again fine
I had the exact same problem! Cleared cache in recovery mode in 4.4.4 and then thought it stalled because it was running for 1 minute (which normally took 2 seconds in previous devices) so I forced a restart. Then I had all sorts of errors: couldn't connect with my SIM card, couldn't download our see my pictures, screen rotation but working, constant Google Playstore crash popups, and more.. I thought I'd bricked it. A few more attempts to clear cache in recovery mode, still took longer than 1 minute (also the same errors in my recovery mode like stated above: "E: failed to mount /cache" ... that sort of things)
A few days later I'd had it. My steps for the SOLUTION:
1. Cleared cache in my settings: settings -> storage -> cache (don't know if this has influenced the outcome but I did it).
2. Went back to recovery mode, errors still displaying, but tried again to clear cache. The only difference now was that I left it running without touching my Nexus 5 for about 10 MINUTES(!).
..........To my surprise it ended with "clearing cash complete" WOW! So I rebooted and everything worked fine again! The only thing was that I had to set some notification sound again. That wasn't too hard
Let me know if it helped in your case
xybur said:
Mistake 1: not allowing the phone adequate time to clear the cache when finished installing the ota. If you force the phone to restart during this process, it will corrupt your cache which causes all of those issues listed above (loss of signal, no baseband info, loss of access to mountable storage, etc).
Cache clearing takes considerably longer than on any other device I've owned prior to this phone, so messing with the phone during that important cache clearing process is the issue.
Mistake 2: reflashing the entire phone to stock. In the event you become impatient and decide to force your device to restart, you DONT HAVE TO revert to stock to get the phone working. What you have to do is restore functionality to the cache portion of the phone. All of your files are in fact still on the phone and accessible, you just have to unbreak your phone. You do this by procuring cache.IMG from the stock image of the phone (available on googles websites), and then you fastboot flash the file in the boot loader (look up adb commands to do this). Once this is done, reboot the phone and everything should be hunky dory after your applications cache is rebuilt and android boots.
Note: you might need to check for root again. Also if you corrupted your cache you will have to set all of your ringtones and notifications again because this cache corruption process unlinked the ability of yours apps that use notifications to "see" the sound files you have on your SD card.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I did that. The fastboot flash cache.img and still have the error...
Try flashing a stock rom, including the userdata.img file. Flash the userdata file last, right after flashing, boot into recovery and perform a factory reset.
. You do this by procuring cache.IMG from the stock image of the phone (available on googles websites),
where to get the cache.img from.
i have searched the folder of the stock rom after extraction,couldn't find one.
and my phone is soft bricked.
also its a asus zenfone 5(501 cg) with 4.4.2 not a nexus but with similar problem(rebooted phone without waiting for cache wipe to finish )
please reply asap
thanks

[Completed] Zopo ZP820 OS Corrupted-cannot reflash or reset

Ill try to be as descriptive as possible
Zopo ZP820 running 4.2.2
Phone worked fine the other day, went to use it yesterday morning, kept saying all running processes forced quit over and over, all google services, etc.
If i reboot the phone, it keep showing the same 4 Gmail emails, the same 4 text messages. If i go in and physically delete all of the emails and text messages, they are gone. If i reboot the phone, they all come back.
Also went in and uninstalled every single app on phone that was allowable, basically it went back to stock apps, even uninstalled all updates to all google services, etc.
Reboot the phone, everything is back to the way it was, apps and all, and this is after removing the SD card and powering off and rebooting.
Tried to do a factory reset from the settings screen, it reboots into recovery mode, the only options i had were to wipe cache and reset data/cache, when done, i reboot, and yet again it goes back to the same exact way.
It is almost as if the entire phone restores itself every reboot to the same setup.
Also tried using newest SP Flash Tools with 3 different versions of the ROM for my phone, the original stock one, the updated stock one and a custom MIUI one. I go thru the entire process for the two stock ones, it says it formatted and reflashed, but reboot again and it is back to same one that is corrupt.
If i try to use the MIUI one using the recovery option holding power and vol down, when i choose the zip file for the MIUI, it says installation aborted.And what is ieven more odd is that if i reinstall all of the programs or even new apps, if i reboot they are all gone as if they were never installed.
Is there a way that the phone can be totally wiped so that no trace of any files on the phone exist at all? in SP Tools there was an auto format and manual format i did both, but got the same results
Any help would be greatly appreciated
XDA Visitor said:
Ill try to be as descriptive as possible
Zopo ZP820 running 4.2.2
Phone worked fine the other day, went to use it yesterday morning, kept saying all running processes forced quit over and over, all google services, etc.
If i reboot the phone, it keep showing the same 4 Gmail emails, the same 4 text messages. If i go in and physically delete all of the emails and text messages, they are gone. If i reboot the phone, they all come back.
Also went in and uninstalled every single app on phone that was allowable, basically it went back to stock apps, even uninstalled all updates to all google services, etc.
Reboot the phone, everything is back to the way it was, apps and all, and this is after removing the SD card and powering off and rebooting.
Tried to do a factory reset from the settings screen, it reboots into recovery mode, the only options i had were to wipe cache and reset data/cache, when done, i reboot, and yet again it goes back to the same exact way.
It is almost as if the entire phone restores itself every reboot to the same setup.
Also tried using newest SP Flash Tools with 3 different versions of the ROM for my phone, the original stock one, the updated stock one and a custom MIUI one. I go thru the entire process for the two stock ones, it says it formatted and reflashed, but reboot again and it is back to same one that is corrupt.
If i try to use the MIUI one using the recovery option holding power and vol down, when i choose the zip file for the MIUI, it says installation aborted.And what is ieven more odd is that if i reinstall all of the programs or even new apps, if i reboot they are all gone as if they were never installed.
Is there a way that the phone can be totally wiped so that no trace of any files on the phone exist at all? in SP Tools there was an auto format and manual format i did both, but got the same results
Any help would be greatly appreciated
Click to expand...
Click to collapse
Hi, thanks for using XDA assist!
First, please create an account so you can post in other forums.
There's not much information on your device here on XDA but you may post your question here:
http://forum.xda-developers.com/showthread.php?t=2257421
The experts in that thread may be able to help.
Good luck!

Wokeup to my phone stuck in a bootloop... [SOLVED]

UPDATE: I have finally managed to get my phone working again! Am now currently re-downloading all my apps and transferring all my files back to my phone, running AOSPExtended (https://forum.xda-developers.com/oneplus-one/development/rom-aospextended-rom-t3732194) with OpenGApps. I'll write the steps I took to figure this mess out at the end of this post for anyone who might encounter the same problem in the future. :good:
So last night I left my phone charging overnight from 54% as I was downloading a couple of files (my internet is 1Mbps or 125KB/s). I've done this a couple of times before with no problems what so ever. But this morning I woke up and my phone was in a boot loop. I've tried everything I can think of and everything I could find on these forums, but to no luck. I am at my wits end and I have no clue what to do except to do a full factory reset, which I'd rather not do as its been a while since my last backup and I would lose a lot of precious files...
My Phone: OnePlus One 64GB Sandstone Black, purchased in August 2014.
ROM: cm-13.0-ZNH5Y-20161105-STABLE-Sultan-bacon
Recovery: TWRP+3.0.3-2-TugaPower
Firmware: bacon_firmware_update_2016_1-25_.4.0.1.c7-00011
The boot loop itself is odd, I'll describe them separately here.
-I can boot into fastboot, but not while the USB is plugged into my PC. I have to boot into fastboot, followed by plugging it into my PC. If I try to boot into fastboot while it is plugged in, the screen goes completely black and goes back into the bootloop. However, the phone shows up in Device Manager during the black screen.
- I can boot into Recovery, but the phone automatically reboots and goes back into the bootloop after a few minutes. One thing I have noticed is that if I let it reboot by itself, all the settings reset (including the confirmation to allow modifying of files when you first boot into recovery). But if I manually reboot back into recovery, the settings remain the same; atleast until it reboots automatically again.
Here, I'll list the things that I have tried to no avail:
1. Following this post - https://www.reddit.com/r/oneplus/comments/3izejg/so_youve_just_bricked_your_oneplus/, when I try to wipe Dalvik cache and cache from recovery, the phone goes right back into the bootloop
2. I tried flashing a newer version of TWRP (3.2.1-0 and 3.2.1-K2). After flashing I try to boot into recovery but the TWRP loading screen displays, and then goes right back into the bootloop. It wont even let me into the main menu.
3. I tried flashing a ROM through fastboot (via this post, https://forums.oneplus.net/threads/guide-oneplus-one-flashing-fastboot-recovery.301131/). The phone still remains in a bootloop.
HOWEVER, if I flash my previous recovery (TWRP+3.0.3-2-TugaPower replacing the stock cyanogen recovery from this method), my phone manages to get past the 1+ screen, and goes through my custom power on screen, and reaches the "Android is starting... Optimizing app 1 of 67." But it never gets past app 1, freezes, and then reboots. So now it's stuck in this "extended" bootloop thing.
What I want to know: is there anyway to fix my phone, or will I have to lose all my data and do a full factory reset through the ColorOS method? If anyone has any experience with this or knows a way to help, please don't hesitate!
Thank you in advance.
WHAT WORKED FOR ME:
After following the steps in this post (https://forums.oneplus.net/threads/guide-oneplus-one-flashing-fastboot-recovery.301131/) my phone was booting up, but was kicked back into a boot loop after freezing at the "Android is starting.. Optimizing app 1 of 67" screen. However, the recovery was now the default CyanogenMod recovery. I then re-flashed my previous recovery (TWRP+3.0.3-2-TugaPower) from fast boot, and it was now stable (no more auto-reboots). From there I made a backup off all my files onto my PC before proceeding. After that, I did what this post said (https://www.reddit.com/r/oneplus/comments/3izejg/so_youve_just_bricked_your_oneplus/) and wiped Cache + Dalvik cache. This allowed me to boot all the way past the "Android is starting" screen. However, the phone was still rendered unusable as there were non-stop notifications saying various apps had stopped working. I then booted back into recovery, downloaded and pushed a new ROM and GApps package on to my phone, wiped system, data, cache, dalvik cache, and installed the ROM and GApps pacakge, clearing the cache one more time before rebooting. Everything is working beautifully so far and I could not be happier! I hope this helps anyone else who encounters this problem, Cheers!

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