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[Q] Controlbear error: connect device and install drivers

I have a htc sensation 4g with hboot 1.27.1100 I've unlocked the bootloader flashed recovery, and rooted the phone.
I'm trying to gain s-off by running controlbear, and using the paper clip trick, but after controlbear reboots the phone it gives me this message : Connect device and install drivers.
I'm assuming it's referring to the device drivers for the phone which are already installed. If it's referring to some other driver I don't know what one it's talking about.
I noticed while using adb it also would not recognize the device, though I was still able to use it to communicate with the phone. Was thinking that might have something to do with it.
Any help would be appreciated.

HTC's 4.0 update really screwed my phone up...Just bumping, don't know what proper etiquette is on this forum for bumps, if it was to early i'm sure i'll hear about it, and will reserve myself for future post.

make sure you have usb debugging on i had the same issue and i didnt have it on so give that a try good luck

contractedkill said:
make sure you have usb debugging on i had the same issue and i didnt have it on so give that a try good luck
Click to expand...
Click to collapse
i have a problem. i have a htc evo 3d cdma rooted unlocked and my computer is windows 7 with the htc driver.... i want to be s off i finally got controlbear to work untill i get to the arrow screen then it says resetting connecting 1 2 open device manager and check adb and fastboot drivers. so i opened device manager and looked and windows sees it as a portable device and i tried to install the htc driver but i dont know where it is on the computer and it doesnt show up when i pick from a list of drivers. please help i cant find a solution

Need help

I relocked my bootloader and tried running a RUU but it keeps telling me that my phone is not connected. I'm using parallels for mac, I installed the drivers and I notice that when i connect the phone it doesn't say "fastboot usb" but when i push volume down is changes yet it still is unable to detect the phone. I installed the htc drivers but when I connect the phone is shows i dont have the drivers for " HTC Remote NDIS based device"
Could this be because im using parallels instead of a full windows pc?
please help, this is my very first android device and im scared I already ruined it

Yeah parallels is touchy. It works in VMware. Make sure in vm settings the usb device for the phone is set to always available to windows. If it is set to ask then it can lose connection.

Ok, Ill give a try.

I still have another problem. When I try to install the htc drivers, I get an error saying device not found. How am I able to install the drivers now?

I found the best way to get the driver installed is to install HTC sync

Thanks for the replies gunnyman, I have one last problem and hopefully theres a fix. I have a low battery and unable to flash the RUU. Is there a fix?

Is there battery actually low? Just shut down the phone and charge it up.

When I plug in the phone, it boot up on its own into fastboot and it says "fastboot ac". Is it charging?

Jaykelso said:
When I plug in the phone, it boot up on its own into fastboot and it says "fastboot ac". Is it charging?
Click to expand...
Click to collapse
Sorry. No idea. Sounds like it.

[Q] htc one x (at&t) not connecting to pc anymore help!

recently bought an unlocked one X it was running the software number 1.85 and i was able to connect it to the pc to move my files to it ,
recently i got the ota update (2.20) and after quite a bit of research decided to let it update.
even after the update the usb feature worked, and now it doesnot work at all it only chages i have tried
holding the power button for 10 secs with phone connected to the lap,desktop, (when i did this the first time it the chhosing menu that appears on the phone showed up but the pc didnt recognise the phone)
tried different wires
checked coonect to pc settings ( set to always ask, disk drive)
installed latest drivers and htc sync
tried factory resets
unab;e to do hard reset for some reason (android logo doesnt show up) only the three lights keep blinking and go off
the phone is fully stock and has never been rooted or flashed
all advice is much apreciated!

If the phone shows up in devices manager u could probly run a ruu and see if that fixes it there's guides in the dev thread if that doesnt see the phone then I'm not sure what to tell you?

Do you have USB debugging checked?
Sent from my HTC One X using xda premium

yes i tried it with debugging ON and OFF , still did not work :/

any help please? its still not working after all i have tried

yubr said:
connected to the lap,desktop
Click to expand...
Click to collapse
Does this mean you tried more than one computer? Its not clear. If not, try that. Also try different USB ports, as this has been known to solve the issue for some people.

Sorry disregard my post I can't wrap my mind around stock and ota
Sent from my HTC One XL

download HTC sync manager.. should automatically re-download drivers then connect phone USB to computer and try again with USB debugging on and phone in Transfer files mode

[Q] HTC Inspire Red Traingle Exclamation Won't reset

Hello,
I was reading a thread on someone who had the exact same issue, but no solution was ever posted.
Here's the thread http://forum.xda-developers.com/showthread.php?t=1458066
Background - this is a friends HTC Inspire, no rooting or anything was attempted, factory untouched phone bought new from AT&T.
Turns on, eventually goes to a 2 green arrows in a circle around a phone and then to a red triangle with red exclamation point over a black phone. I can hold the volume up and power to reset or wipe cache, neither does anything. Comes back to the same screen. says:
E:Can't open /cache/recovery/command
-- Wiping data...
Formatting /data...
E:Can't open /data/cwpkg.zip
E:Can't open /data/cw.prop
E:Can't open /cache/cwpkg.zip
E:Can't open /cache/cw.prop
Formatting /cache...
Data wipe complete
Doing a boot holding volume down and power shows this info:
ACE PVT SHIP S-ON RL
HBOOT-0.85.0024
MICROP-0438
RADIO-26.10.04.03_M
eMMC-boot
Apr 12 2011,00:55:45
HBOOT
I tried formatting the sd card and using recovery and stock rom to load, nothing worked, as if not recognized. The sd card had data on it(which was accessible), which I transfered to the computer before formatting.
Any ideas? I have never used an android device but I've been reading through this forum and others for hours now... phone is outside of warranty now too, so that's no longer an option. Thanks in advance.
Devin

It failed during the update to the current rom version or was reset/lost power during update. Use a pc to download the most recent ruu update for the inspire from HTC. Then download and install htc sync on pc. Place phone into fastboot mode with sd card inserted and then plug into pc. Run ruu from pc. Data will be lost but phone will be usable.

Gizmoe said:
It failed during the update to the current rom version or was reset/lost power during update. Use a pc to download the most recent ruu update for the inspire from HTC. Then download and install htc sync on pc. Place phone into fastboot mode with sd card inserted and then plug into pc. Run ruu from pc. Data will be lost but phone will be usable.
Click to expand...
Click to collapse
Dude you rock! That did it, thanks so much!
Devin

HTC Inspire needs RUU
Gizmoe said:
It failed during the update to the current rom version or was reset/lost power during update. Use a pc to download the most recent ruu update for the inspire from HTC. Then download and install htc sync on pc. Place phone into fastboot mode with sd card inserted and then plug into pc. Run ruu from pc. Data will be lost but phone will be usable.
Click to expand...
Click to collapse
So Gizmoe, I am in the same boat as original poster. I downloaded the correct ruu from HTC , but PC won't recognize phone. Point of clarification
When you say "place phone into fast boot mode" does that mean just connect to PC at that point or do I shut phone down and then connect. I've been going bonkers since ATT pushed software update and bricked the phone.
Thanks for any advice.
Terry

ILCUL8R said:
So Gizmoe, I am in the same boat as original poster. I downloaded the correct ruu from HTC , but PC won't recognize phone. Point of clarification
When you say "place phone into fast boot mode" does that mean just connect to PC at that point or do I shut phone down and then connect. I've been going bonkers since ATT pushed software update and bricked the phone.
Thanks for any advice.
Terry
Click to expand...
Click to collapse
It means with phone powered off hold down volume up and press power. Continue to hold volume until you see the hboot screen. Then select fastboot ( vol + - to make choice power to select). Then plug into pc. You should see the words fastboot usb on phone.

Gizmoe said:
It means with phone powered off hold down volume up and press power. Continue to hold volume until you see the hboot screen. Then select fastboot ( vol + - to make choice power to select). Then plug into pc. You should see the words fastboot usb on phone.
Click to expand...
Click to collapse
Ok, we'll I got it into fast boot USB mode, plugged in USB to PC, ran exe ruu file (which takes forever btw) and then got connection error. Ruu application then exits. Must be something hosed up in the phone with drivers. Bummer
I just checked Windows devices and it is showing as a "Device failed enumeration" error. Trying to troubleshoot that but have my doubts right now. I did notice that when I connected it earlier today PC saw it as G drive for a split second and then it dropped.

ILCUL8R said:
Ok, we'll I got it into fast boot USB mode, plugged in USB to PC, ran exe ruu file (which takes forever btw) and then got connection error. Ruu application then exits. Must be something hosed up in the phone with drivers. Bummer
I just checked Windows devices and it is showing as a "Device failed enumeration" error. Trying to troubleshoot that but have my doubts right now. I did notice that when I connected it earlier today PC saw it as G drive for a split second and then it dropped.
Click to expand...
Click to collapse
Do you have HTC sync installed and running?

Hi Gizmoe. Well I have HTC Sync but I didn't think I needed to have that running. I just ran the ruu exe file, but got connection error. I just tried HTC Sync with phone in fastboot usb mode but HTC Sync can't see it. Version of HTC Sync is 3.3.63. The other thing I noticed is that if phone is off and plugged into PC it is recognized as a removable device with a G: drive letter in device manager, but doesn't show up in file explorer and running exe or HTC Sync still can't see it.
If it's connected when it's in fastboot usb mode then windows says "last device connected malfunctioned " and PC doesn't see it.
I'm in this catch 22. Tried to do recovery process to install a ruu off sdcard which errors out, and can't install ruu from pc since phone usb connection not recognized.

ILCUL8R said:
Hi Gizmoe. Well I have HTC Sync but I didn't think I needed to have that running. I just ran the ruu exe file, but got connection error. I just tried HTC Sync with phone in fastboot usb mode but HTC Sync can't see it. Version of HTC Sync is 3.3.63. The other thing I noticed is that if phone is off and plugged into PC it is recognized as a removable device with a G: drive letter in device manager, but doesn't show up in file explorer and running exe or HTC Sync still can't see it.
If it's connected when it's in fastboot usb mode then windows says "last device connected malfunctioned " and PC doesn't see it.
I'm in this catch 22. Tried to do recovery process to install a ruu off sdcard which errors out, and can't install ruu from pc since phone usb connection not recognized.
Click to expand...
Click to collapse
UPDATE: I decided to just try the recovery method again while the phone was plugged into USB cable just to charge it. Well it downloaded the latest HTC version of the ROM and it installed....YEAH, BUT phone thinks it's a Desire , not an Inspire and the IMEI MMEI etc. info is missing. No connectivity to mobile network. And I don't have keyboard function either. Sooo, I think I will try another ruu and see if that works starting from scratch. I guess I'm still missing some files or steps in this process. I used to be in the PC business and thought they could be convoluted, but cellphones take the cake.

ILCUL8R said:
UPDATE: I decided to just try the recovery method again while the phone was plugged into USB cable just to charge it. Well it downloaded the latest HTC version of the ROM and it installed....YEAH, BUT phone thinks it's a Desire , not an Inspire and the IMEI MMEI etc. info is missing. No connectivity to mobile network. And I don't have keyboard function either. Sooo, I think I will try another ruu and see if that works starting from scratch. I guess I'm still missing some files or steps in this process. I used to be in the PC business and thought they could be convoluted, but cellphones take the cake.
Click to expand...
Click to collapse
Yes they do. Just an fyi the desire and inspire are exactly the same device and HTC left the inspire name out of the build prop. It will say it's a desire HD, so that's normal. The rest isn't though. Yeah I would try the ruu again. Just make sure HTC sync is installed and running. You can run it from the phones os too.

Gizmoe said:
Yes they do. Just an fyi the desire and inspire are exactly the same device and HTC left the inspire name out of the build prop. It will say it's a desire HD, so that's normal. The rest isn't though. Yeah I would try the ruu again. Just make sure HTC sync is installed and running. You can run it from the phones os too.
Click to expand...
Click to collapse
Gizmoe, thought I'd give you the latest update: I was able to finally get the PC (Win8) to recognize the phone by installing HTC Sync 3.3.63, installing Win7 64bit drivers.
Then I downloaded RUU_Ace_Sense30_S_Cingular_US_3.20.502.63_Radio_12.69c.60.29U_26.09.13.17_M_release_335423_signed from HTC site. This is an exec file.
Got phone into USB debugging mode, fastboot off , charge only, and ran the above RUU. Seemed to be working as it asked if I wanted to update etc. and warned about losing data. Said ok and RUU exec then popped up status window saying "Waiting for bootloader......................"
This ran for a few minutes and then Windows popped up message saying last USB device connected failed. Then RUU exec finally popped up and said Connection Error 171. No choice but to exit program. This has happened twice. Very annoying. Took forever to get PC to recognize phone and now I'm still stuck with a brick thanks to ATT.
Any thoughts ?

ILCUL8R said:
Gizmoe, thought I'd give you the latest update: I was able to finally get the PC (Win8) to recognize the phone by installing HTC Sync 3.3.63, installing Win7 64bit drivers.
Then I downloaded RUU_Ace_Sense30_S_Cingular_US_3.20.502.63_Radio_12.69c.60.29U_26.09.13.17_M_release_335423_signed from HTC site. This is an exec file.
Got phone into USB debugging mode, fastboot off , charge only, and ran the above RUU. Seemed to be working as it asked if I wanted to update etc. and warned about losing data. Said ok and RUU exec then popped up status window saying "Waiting for bootloader......................"
This ran for a few minutes and then Windows popped up message saying last USB device connected failed. Then RUU exec finally popped up and said Connection Error 171. No choice but to exit program. This has happened twice. Very annoying. Took forever to get PC to recognize phone and now I'm still stuck with a brick thanks to ATT.
Any thoughts ?
Click to expand...
Click to collapse
Ahh yes windows 8 is a ***** with android devices and fastboot drivers. I would recommend trying it on a machine with windows 7. Also are you s off. If so you can try PD98IMG.

Gizmoe said:
Ahh yes windows 8 is a ***** with android devices and fastboot drivers. I would recommend trying it on a machine with windows 7. Also are you s off. If so you can try PD98IMG.
Click to expand...
Click to collapse
Yes, apparently there are a lot of issues with Win8 and android. I can try it on a machine with 7 or even XP. Unfortunately I'm S-ON so no go on PD98IMG. I'll let you know what happens when I try it on the other Windows machines.
Thanks

ILCUL8R said:
Yes, apparently there are a lot of issues with Win8 and android. I can try it on a machine with 7 or even XP. Unfortunately I'm S-ON so no go on PD98IMG. I'll let you know what happens when I try it on the other Windows machines.
Thanks
Click to expand...
Click to collapse
UPDATE:
SUCCESS !! :good: Well it only took a boatload of patience and a 7 yr. old laptop running XP to get the phone re-imaged. Process was sloooow (about 30 minutes) but all drivers loaded and the stock ROM from HTC installed fine. Phone is now back to operational. Turns out I didn't lose contacts since they were apparently backed up in Google account. (YEAH) Now I just have to manually install 4 more small security patches from HTC. Their website isn't too clear as to how to do this but I'll muddle thru it.
Thanks Gizmoe for your help and suggestions. You are right I would definitely recommend that anyone trying to root, recover or re-image from scratch an Android from a PC to avoid Win8 at this time and stick with Win7 or XP.

Help me please!
ILCUL8R said:
Yes, apparently there are a lot of issues with Win8 and android. I can try it on a machine with 7 or even XP. Unfortunately I'm S-ON so no go on PD98IMG. I'll let you know what happens when I try it on the other Windows machines.
Thanks
Click to expand...
Click to collapse
Please help me, i'm having the same problem and i'm trying to apply this solution but i can't understand what do you mean with "go on PD98IMG" please please tell me what does that means and how to do it please!
---------- Post added at 07:26 AM ---------- Previous post was at 07:21 AM ----------
Gizmoe said:
Ahh yes windows 8 is a ***** with android devices and fastboot drivers. I would recommend trying it on a machine with windows 7. Also are you s off. If so you can try PD98IMG.
Click to expand...
Click to collapse
Gizmoe, please can you tell me what do you mean with "try PD98IMG" i guess that it's a way to get the inspire 4g/DHD s-off but i can't find how to apply it. please help me

rokr_64 said:
Please help me, i'm having the same problem and i'm trying to apply this solution but i can't understand what do you mean with "go on PD98IMG" please please tell me what does that means and how to do it please!
---------- Post added at 07:26 AM ---------- Previous post was at 07:21 AM ----------
Gizmoe, please can you tell me what do you mean with "try PD98IMG" i guess that it's a way to get the inspire 4g/DHD s-off but i can't find how to apply it. please help me
Click to expand...
Click to collapse
A PD98IMG is a way to install various things but requires an s off device. It is not a method to acheive s off. What exactly is the problem you are having? Are you not able to boot your device? If you are still stock, run the current RUU from HTC through fastboot as explained in previous posts in this thread.

HTC bootloader problem
Gizmoe, I am joining this group, I have the same problem, followed all steps. my problem is that RUU during the process sends msg to phone to reboot and start Bootloader my phone reboots and stays with white screen / green HTC logo (freezes?) RUU after waiting for Bootloader returns error 171 connection problem. My guess is that bootloader is not starting and RUU times out and thinks that it is connection problem.
Uninstalled sync and reinstalled latest version, deleted and re downloaded latest RUU. System recognizes phone ( device manager shows HTC). Any suggestions? Thanks.

raydilba said:
Gizmoe, I am joining this group, I have the same problem, followed all steps. my problem is that RUU during the process sends msg to phone to reboot and start Bootloader my phone reboots and stays with white screen / green HTC logo (freezes?) RUU after waiting for Bootloader returns error 171 connection problem. My guess is that bootloader is not starting and RUU times out and thinks that it is connection problem.
Uninstalled sync and reinstalled latest version, deleted and re downloaded latest RUU. System recognizes phone ( device manager shows HTC). Any suggestions? Thanks.
Click to expand...
Click to collapse
What Windows version are you on?

Gizmoe said:
What Windows version are you on?
Click to expand...
Click to collapse
Windows 7 Pro.

raydilba said:
Windows 7 Pro.
Click to expand...
Click to collapse
Yeah there seems to be a communication issue. Try putting phone into fastboot. Make sure phone reads fastboot usb. Then run RUU. There may be programs in pc as well blocking it. See if you can send fadtboot commands if the aforementioned method doesn't work. If that's how you already tried running it then run it from booted phone.

Please Help with htc inspire 4g in bootloader screen not recognized my computer

Ok. I need some help. Have an at&t htc inspire, bootloader screen and when i plug it in my computer to run an ruu exe file, my windows 8 computer will not recognize the device? I have tried installing the newest drivers, other usb ports, etc. Please Help, thank you

ok, got past that. NOw whenever my phone is plugged in and i reboot to the bootloader, it comes up with an error message saying the usb device is not recognized and i can't do anything? Now what?

dmartin1972 said:
ok, got past that. NOw whenever my phone is plugged in and i reboot to the bootloader, it comes up with an error message saying the usb device is not recognized and i can't do anything? Now what?
Click to expand...
Click to collapse
If you're connecting from bootloader, use fastboot not ADB.

When I have the phone on and connect the usb it recognizes it. But when I run the ruu update,and the phone boots into the bootloader, it says usb device us not recognized. I have HTC sync installed on my computer. Windows 8 64 bit.

What I really need us a pd98img.zip file for an at&t HTC inspire 4g with 2.3.5 gingerbread. Anyone have that?

dmartin1972 said:
What I really need us a pd98img.zip file for an at&t HTC inspire 4g with 2.3.5 gingerbread. Anyone have that?
Click to expand...
Click to collapse
You can get the stock images from htcdev dot com.
You will need to create an account but it's free. Also, is your bootloader locked or unlocked?
If it is unlocked, you will need to relock it before flashing a signed stock rom.

I got it back to stock AT&T 2.3.5 by pulling the img file out of the downloaded ruu. I still cant get the phone to be recognized by my computer in the bootloader screen though? So I can't get it rooted or unlocked on the htc developer site. What am I doing wrong??? Also what should I use to root it. I have tried easy ace root tool. and will not work

dmartin1972 said:
I got it back to stock AT&T 2.3.5 by pulling the img file out of the downloaded ruu. I still cant get the phone to be recognized by my computer in the bootloader screen though? So I can't get it rooted or unlocked on the htc developer site. What am I doing wrong??? Also what should I use to root it. I have tried easy ace root tool. and will not work
Click to expand...
Click to collapse
Are you using fastboot or ADB? What is the error message from the Easy Ace Root Tool?

Ok. I don't know what I did but i got it to work. Now, what is the newest root tool that works? Also do I need s-off for roms? Not sure how to proceed??

dmartin1972 said:
Ok. I don't know what I did but i got it to work. Now, what is the newest root tool that works? Also do I need s-off for roms? Not sure how to proceed??
Click to expand...
Click to collapse
Here is the link to what you need http://forum.xda-developers.com/showthread.php?t=2169518

Does that ace root tool still supposedly work? I've been at this for weeks, hours of searching forums under my belt and nada.

caseymac91 said:
Does that ace root tool still supposedly work? I've been at this for weeks, hours of searching forums under my belt and nada.
Click to expand...
Click to collapse
I had this same exact issue. I have a Lonovo Yoga with 3.0 USB ports and Windows 8.1 and no matter what I did I couldn't get my phone to work on my computer. I ended up having to switch computers just to have my phone recognized. I switched to a Windows 7 computer with 2.0USB ports and my phone was recognized in Bootload Mode. After I installed CWM I was able to have my phone recognized on my Yoga after going into CWM recovery and mounting my SD card.
Hope this helped!:good: