Hello,
I was reading a thread on someone who had the exact same issue, but no solution was ever posted.
Here's the thread http://forum.xda-developers.com/showthread.php?t=1458066
Background - this is a friends HTC Inspire, no rooting or anything was attempted, factory untouched phone bought new from AT&T.
Turns on, eventually goes to a 2 green arrows in a circle around a phone and then to a red triangle with red exclamation point over a black phone. I can hold the volume up and power to reset or wipe cache, neither does anything. Comes back to the same screen. says:
E:Can't open /cache/recovery/command
-- Wiping data...
Formatting /data...
E:Can't open /data/cwpkg.zip
E:Can't open /data/cw.prop
E:Can't open /cache/cwpkg.zip
E:Can't open /cache/cw.prop
Formatting /cache...
Data wipe complete
Doing a boot holding volume down and power shows this info:
ACE PVT SHIP S-ON RL
HBOOT-0.85.0024
MICROP-0438
RADIO-26.10.04.03_M
eMMC-boot
Apr 12 2011,00:55:45
HBOOT
I tried formatting the sd card and using recovery and stock rom to load, nothing worked, as if not recognized. The sd card had data on it(which was accessible), which I transfered to the computer before formatting.
Any ideas? I have never used an android device but I've been reading through this forum and others for hours now... phone is outside of warranty now too, so that's no longer an option. Thanks in advance.
Devin
It failed during the update to the current rom version or was reset/lost power during update. Use a pc to download the most recent ruu update for the inspire from HTC. Then download and install htc sync on pc. Place phone into fastboot mode with sd card inserted and then plug into pc. Run ruu from pc. Data will be lost but phone will be usable.
Gizmoe said:
It failed during the update to the current rom version or was reset/lost power during update. Use a pc to download the most recent ruu update for the inspire from HTC. Then download and install htc sync on pc. Place phone into fastboot mode with sd card inserted and then plug into pc. Run ruu from pc. Data will be lost but phone will be usable.
Click to expand...
Click to collapse
Dude you rock! That did it, thanks so much!
Devin
HTC Inspire needs RUU
Gizmoe said:
It failed during the update to the current rom version or was reset/lost power during update. Use a pc to download the most recent ruu update for the inspire from HTC. Then download and install htc sync on pc. Place phone into fastboot mode with sd card inserted and then plug into pc. Run ruu from pc. Data will be lost but phone will be usable.
Click to expand...
Click to collapse
So Gizmoe, I am in the same boat as original poster. I downloaded the correct ruu from HTC , but PC won't recognize phone. Point of clarification
When you say "place phone into fast boot mode" does that mean just connect to PC at that point or do I shut phone down and then connect. I've been going bonkers since ATT pushed software update and bricked the phone.
Thanks for any advice.
Terry
ILCUL8R said:
So Gizmoe, I am in the same boat as original poster. I downloaded the correct ruu from HTC , but PC won't recognize phone. Point of clarification
When you say "place phone into fast boot mode" does that mean just connect to PC at that point or do I shut phone down and then connect. I've been going bonkers since ATT pushed software update and bricked the phone.
Thanks for any advice.
Terry
Click to expand...
Click to collapse
It means with phone powered off hold down volume up and press power. Continue to hold volume until you see the hboot screen. Then select fastboot ( vol + - to make choice power to select). Then plug into pc. You should see the words fastboot usb on phone.
Gizmoe said:
It means with phone powered off hold down volume up and press power. Continue to hold volume until you see the hboot screen. Then select fastboot ( vol + - to make choice power to select). Then plug into pc. You should see the words fastboot usb on phone.
Click to expand...
Click to collapse
Ok, we'll I got it into fast boot USB mode, plugged in USB to PC, ran exe ruu file (which takes forever btw) and then got connection error. Ruu application then exits. Must be something hosed up in the phone with drivers. Bummer
I just checked Windows devices and it is showing as a "Device failed enumeration" error. Trying to troubleshoot that but have my doubts right now. I did notice that when I connected it earlier today PC saw it as G drive for a split second and then it dropped.
ILCUL8R said:
Ok, we'll I got it into fast boot USB mode, plugged in USB to PC, ran exe ruu file (which takes forever btw) and then got connection error. Ruu application then exits. Must be something hosed up in the phone with drivers. Bummer
I just checked Windows devices and it is showing as a "Device failed enumeration" error. Trying to troubleshoot that but have my doubts right now. I did notice that when I connected it earlier today PC saw it as G drive for a split second and then it dropped.
Click to expand...
Click to collapse
Do you have HTC sync installed and running?
Hi Gizmoe. Well I have HTC Sync but I didn't think I needed to have that running. I just ran the ruu exe file, but got connection error. I just tried HTC Sync with phone in fastboot usb mode but HTC Sync can't see it. Version of HTC Sync is 3.3.63. The other thing I noticed is that if phone is off and plugged into PC it is recognized as a removable device with a G: drive letter in device manager, but doesn't show up in file explorer and running exe or HTC Sync still can't see it.
If it's connected when it's in fastboot usb mode then windows says "last device connected malfunctioned " and PC doesn't see it.
I'm in this catch 22. Tried to do recovery process to install a ruu off sdcard which errors out, and can't install ruu from pc since phone usb connection not recognized.
ILCUL8R said:
Hi Gizmoe. Well I have HTC Sync but I didn't think I needed to have that running. I just ran the ruu exe file, but got connection error. I just tried HTC Sync with phone in fastboot usb mode but HTC Sync can't see it. Version of HTC Sync is 3.3.63. The other thing I noticed is that if phone is off and plugged into PC it is recognized as a removable device with a G: drive letter in device manager, but doesn't show up in file explorer and running exe or HTC Sync still can't see it.
If it's connected when it's in fastboot usb mode then windows says "last device connected malfunctioned " and PC doesn't see it.
I'm in this catch 22. Tried to do recovery process to install a ruu off sdcard which errors out, and can't install ruu from pc since phone usb connection not recognized.
Click to expand...
Click to collapse
UPDATE: I decided to just try the recovery method again while the phone was plugged into USB cable just to charge it. Well it downloaded the latest HTC version of the ROM and it installed....YEAH, BUT phone thinks it's a Desire , not an Inspire and the IMEI MMEI etc. info is missing. No connectivity to mobile network. And I don't have keyboard function either. Sooo, I think I will try another ruu and see if that works starting from scratch. I guess I'm still missing some files or steps in this process. I used to be in the PC business and thought they could be convoluted, but cellphones take the cake.
ILCUL8R said:
UPDATE: I decided to just try the recovery method again while the phone was plugged into USB cable just to charge it. Well it downloaded the latest HTC version of the ROM and it installed....YEAH, BUT phone thinks it's a Desire , not an Inspire and the IMEI MMEI etc. info is missing. No connectivity to mobile network. And I don't have keyboard function either. Sooo, I think I will try another ruu and see if that works starting from scratch. I guess I'm still missing some files or steps in this process. I used to be in the PC business and thought they could be convoluted, but cellphones take the cake.
Click to expand...
Click to collapse
Yes they do. Just an fyi the desire and inspire are exactly the same device and HTC left the inspire name out of the build prop. It will say it's a desire HD, so that's normal. The rest isn't though. Yeah I would try the ruu again. Just make sure HTC sync is installed and running. You can run it from the phones os too.
Gizmoe said:
Yes they do. Just an fyi the desire and inspire are exactly the same device and HTC left the inspire name out of the build prop. It will say it's a desire HD, so that's normal. The rest isn't though. Yeah I would try the ruu again. Just make sure HTC sync is installed and running. You can run it from the phones os too.
Click to expand...
Click to collapse
Gizmoe, thought I'd give you the latest update: I was able to finally get the PC (Win8) to recognize the phone by installing HTC Sync 3.3.63, installing Win7 64bit drivers.
Then I downloaded RUU_Ace_Sense30_S_Cingular_US_3.20.502.63_Radio_12.69c.60.29U_26.09.13.17_M_release_335423_signed from HTC site. This is an exec file.
Got phone into USB debugging mode, fastboot off , charge only, and ran the above RUU. Seemed to be working as it asked if I wanted to update etc. and warned about losing data. Said ok and RUU exec then popped up status window saying "Waiting for bootloader......................"
This ran for a few minutes and then Windows popped up message saying last USB device connected failed. Then RUU exec finally popped up and said Connection Error 171. No choice but to exit program. This has happened twice. Very annoying. Took forever to get PC to recognize phone and now I'm still stuck with a brick thanks to ATT.
Any thoughts ?
ILCUL8R said:
Gizmoe, thought I'd give you the latest update: I was able to finally get the PC (Win8) to recognize the phone by installing HTC Sync 3.3.63, installing Win7 64bit drivers.
Then I downloaded RUU_Ace_Sense30_S_Cingular_US_3.20.502.63_Radio_12.69c.60.29U_26.09.13.17_M_release_335423_signed from HTC site. This is an exec file.
Got phone into USB debugging mode, fastboot off , charge only, and ran the above RUU. Seemed to be working as it asked if I wanted to update etc. and warned about losing data. Said ok and RUU exec then popped up status window saying "Waiting for bootloader......................"
This ran for a few minutes and then Windows popped up message saying last USB device connected failed. Then RUU exec finally popped up and said Connection Error 171. No choice but to exit program. This has happened twice. Very annoying. Took forever to get PC to recognize phone and now I'm still stuck with a brick thanks to ATT.
Any thoughts ?
Click to expand...
Click to collapse
Ahh yes windows 8 is a ***** with android devices and fastboot drivers. I would recommend trying it on a machine with windows 7. Also are you s off. If so you can try PD98IMG.
Gizmoe said:
Ahh yes windows 8 is a ***** with android devices and fastboot drivers. I would recommend trying it on a machine with windows 7. Also are you s off. If so you can try PD98IMG.
Click to expand...
Click to collapse
Yes, apparently there are a lot of issues with Win8 and android. I can try it on a machine with 7 or even XP. Unfortunately I'm S-ON so no go on PD98IMG. I'll let you know what happens when I try it on the other Windows machines.
Thanks
ILCUL8R said:
Yes, apparently there are a lot of issues with Win8 and android. I can try it on a machine with 7 or even XP. Unfortunately I'm S-ON so no go on PD98IMG. I'll let you know what happens when I try it on the other Windows machines.
Thanks
Click to expand...
Click to collapse
UPDATE:
SUCCESS !! :good: Well it only took a boatload of patience and a 7 yr. old laptop running XP to get the phone re-imaged. Process was sloooow (about 30 minutes) but all drivers loaded and the stock ROM from HTC installed fine. Phone is now back to operational. Turns out I didn't lose contacts since they were apparently backed up in Google account. (YEAH) Now I just have to manually install 4 more small security patches from HTC. Their website isn't too clear as to how to do this but I'll muddle thru it.
Thanks Gizmoe for your help and suggestions. You are right I would definitely recommend that anyone trying to root, recover or re-image from scratch an Android from a PC to avoid Win8 at this time and stick with Win7 or XP.
Help me please!
ILCUL8R said:
Yes, apparently there are a lot of issues with Win8 and android. I can try it on a machine with 7 or even XP. Unfortunately I'm S-ON so no go on PD98IMG. I'll let you know what happens when I try it on the other Windows machines.
Thanks
Click to expand...
Click to collapse
Please help me, i'm having the same problem and i'm trying to apply this solution but i can't understand what do you mean with "go on PD98IMG" please please tell me what does that means and how to do it please!
---------- Post added at 07:26 AM ---------- Previous post was at 07:21 AM ----------
Gizmoe said:
Ahh yes windows 8 is a ***** with android devices and fastboot drivers. I would recommend trying it on a machine with windows 7. Also are you s off. If so you can try PD98IMG.
Click to expand...
Click to collapse
Gizmoe, please can you tell me what do you mean with "try PD98IMG" i guess that it's a way to get the inspire 4g/DHD s-off but i can't find how to apply it. please help me
rokr_64 said:
Please help me, i'm having the same problem and i'm trying to apply this solution but i can't understand what do you mean with "go on PD98IMG" please please tell me what does that means and how to do it please!
---------- Post added at 07:26 AM ---------- Previous post was at 07:21 AM ----------
Gizmoe, please can you tell me what do you mean with "try PD98IMG" i guess that it's a way to get the inspire 4g/DHD s-off but i can't find how to apply it. please help me
Click to expand...
Click to collapse
A PD98IMG is a way to install various things but requires an s off device. It is not a method to acheive s off. What exactly is the problem you are having? Are you not able to boot your device? If you are still stock, run the current RUU from HTC through fastboot as explained in previous posts in this thread.
HTC bootloader problem
Gizmoe, I am joining this group, I have the same problem, followed all steps. my problem is that RUU during the process sends msg to phone to reboot and start Bootloader my phone reboots and stays with white screen / green HTC logo (freezes?) RUU after waiting for Bootloader returns error 171 connection problem. My guess is that bootloader is not starting and RUU times out and thinks that it is connection problem.
Uninstalled sync and reinstalled latest version, deleted and re downloaded latest RUU. System recognizes phone ( device manager shows HTC). Any suggestions? Thanks.
raydilba said:
Gizmoe, I am joining this group, I have the same problem, followed all steps. my problem is that RUU during the process sends msg to phone to reboot and start Bootloader my phone reboots and stays with white screen / green HTC logo (freezes?) RUU after waiting for Bootloader returns error 171 connection problem. My guess is that bootloader is not starting and RUU times out and thinks that it is connection problem.
Uninstalled sync and reinstalled latest version, deleted and re downloaded latest RUU. System recognizes phone ( device manager shows HTC). Any suggestions? Thanks.
Click to expand...
Click to collapse
What Windows version are you on?
Gizmoe said:
What Windows version are you on?
Click to expand...
Click to collapse
Windows 7 Pro.
raydilba said:
Windows 7 Pro.
Click to expand...
Click to collapse
Yeah there seems to be a communication issue. Try putting phone into fastboot. Make sure phone reads fastboot usb. Then run RUU. There may be programs in pc as well blocking it. See if you can send fadtboot commands if the aforementioned method doesn't work. If that's how you already tried running it then run it from booted phone.
Related
I need help! I rooted my new htc inspire and was downloading some of the 3rd party apps I use from market. One of the programs which was a font changer bricked my phone. I have reviewed every possible way to unbrick it and nothing works. When I go into bootloader the only options I have are hboot, which turns to hboot usb plug when plugged to the computer, fast boot, recovery, factory reset, simlock and image crc. Hboot does nothing I installed the hboot drivers and still nothing. I did recovery and it stalls on the HTC bootup screen then slowly blacks out, factory reset it just boots to the htc boot screen and sticks there. I have pulled the battery out more then 50 times, that doesnt work. Htc sync does not recognize that the phone is connected to the computer and the revoke hboot usb installer sees that the android is hooked up to the computer but doesnt do anything except tell me the drivers are installed. I used Bubby's one click root to root my phone. Can anyone help? This is the second phone I bricked and considering I just bought this I really dont have the money to buy another phone. Any help would be awesome!!!!
Have you tried an ODIN yet? Find the stock image for your phone (should be a tar), use odin, and flash it. Make sure you have the correct USB drivers for your phone installed.
In fact, look at this thread here:
http://forum.xda-developers.com/showpost.php?p=11419005&postcount=2
Ive wanted to try it but was a little weary about doing it cause I though ODIN was for capitvate phones and because the ruu is from cingular and im on AT&T. Also wonder how to do it when I can not set my phone to debug or disk drive.
remove battery and keep it outside for 12 hr. then put it back and restart...
Done that already last night after it bricked. It still does the same thing. Im downloading the ruu the sync doesnt acknowledge my phone at all and the drivers on my phone are right and up to date. Except how do I put the ruu on my phone if my phone does not bootup and if I go into the bootloader screen it takes me right to the htc boot screen and doesnt go farther. Im following all the steps that have been posted in other threads but it doesnt help when I already tried majority of these things. I dont know if there is any other option to unbrick my phone if this does not work!
Ok the RUU says it can not read my phone. I get an error saying USB connection error and says to check if the phone is connected to the usb cable and the cable is connected to the pc. All of which it is. So what do I do next as the ruu cant even read my phone?
jenny2you said:
Ok the RUU says it can not read my phone. I get an error saying USB connection error and says to check if the phone is connected to the usb cable and the cable is connected to the pc. All of which it is. So what do I do next as the ruu cant even read my phone?
Click to expand...
Click to collapse
did you find a solution finally? Because I'm running through the same situation now..... so sad.
jenny2you said:
Ok the RUU says it can not read my phone. I get an error saying USB connection error and says to check if the phone is connected to the usb cable and the cable is connected to the pc. All of which it is. So what do I do next as the ruu cant even read my phone?
Click to expand...
Click to collapse
i have same problem , did u find any solution
mine is HTC Incredible S
niledream said:
i have same problem , did u find any solution
mine is HTC Incredible S
Click to expand...
Click to collapse
Me 2 today!!!
(I posted this in the guide to installing s-off etc etc but yeah I don't know if anyone's going to pay it any mind there :S If I was wrong to create this, I'm sorry ><)
Hi,
I keep getting a Communication interrupted error. I don't know if anyone else had this problem and can help me? I'm a n00b with this s-off thing and I triple checked with like 4 different websites to make sure I'm going the right way with this.
Doing this on Windows, I got the HTC driver, removed anything that would sync the phone to the computer, everything going well up until this point:
Zerging Root... this may take a minute or so..
Sending in Caroline...
Cleaning up...
Rebooting to fastboot...
Whien life gives you lemons, don't make lemonade. Make life take back the lemons
Waiting for fastboot...
Rebooting to fastboot (again)...
Communications with phone unexpectedly interrupted. Try Again.
Press (almost) any key to exit.
What's wrong with it?
also:
I put on the USB Debugging, I turned off Fastboot, and yes, I checked - it is still S-ON *sad*
HTC Sensation 4G (pyramid-1.17.0008, Android: 2.3.3, ROM version: 1.29.531.2)
I have tried with the fastboot on as well
As for these troubleshooting methods, I've been through it over and over:
Revolutionary Hanging on "Method 3"
1. Make sure you have installed all the drivers from above.
2. Please Make Sure you have HTC Sync uninstalled and Droid Explorer uninstalled.
3. Install These Drivers HERE:
4. Basically anything and everything that will allow your phone or other phones to automatically connect or sync to your computer has to be uninstalled
5. Try another Computer or Factory Reset your device as a last resort.
I've tried 3 different computers (I have no access to anyone who has a Linux computer) I've factory resetted my phone twice + my SD card. I really don't know what else to do
I've tried it in Charge Mode, and HTC sync mode as well.
Can anyone help me? :S
you have to do it in charge mode, make sure fast boot is off, and here is the tricky part, ANY app that could sync with the fone, needs to be uninstalled.
for me Zune kept messing with the install cuz it kept trying to sync...
Also, make sure your HBOOT is compatible with the version of revo you are using
so try this:
1) uninstall itunes (and other apple device software), zune, and any htc software (plus the stock drivers)
2) reboot
3) clean the registry (regclean or something similar)
4) reboot
5) reinstall stock drivers then plug in the phone (charge only) and let the pc detect the hardware.
6) unplug the fone and reboot the pc
7) NOW try to S-OFF, should work, this is the process i had to take
Thanks, i tried everything you told me and it still won't work. I'm running out of ideas. Isn't there another method I could go through so I can just flash a custom rom. Lol...
if its unbranded, you can try the HTC method, but im not a fan of their approach to it...revo is much more user friendly in the long run...
also have you tried disconnecting all usb devices other than the keyboard, mouse and phone? also try doing a battery pull and leave it out for 10-15 seconds, and give it another shot
also, what ver of revo u using? the latest? and whats your hboot?
EDIT nm, saw your hboot etc in your first post long night at work
also, this may be a super stab in the dark, try another cable if you have one, just try to eliminate any possible issue
This exactly what I had with my Win7 tappy lappy. Its the "sucky usb stack".
Then I used a win xp 32 bit machine no problems.
DJW6927 said:
This exactly what I had with my Win7 tappy lappy. Its the "sucky usb stack".
Then I used a win xp 32 bit machine no problems.
Click to expand...
Click to collapse
yeah, apparently win7 is giving different users this problem, i used WinXP SP2 32bit with no issues
Yup. Definitely related to Win7 64 bit version for me. Although the user didn't report what version they were using.
It's also worth remembering that all USB ports aren't all the same.
I have to use the ports on the front of this particular 32 bit XP workstation for some operations and the ports on the back for other. Magldr for my HD2 never works on the front.....
Like Rev say in their FAQ... there's something about the USB stack on windows that sucks. Not surprising really when we're talking about interop between such dissimilar operating systems (Android vs MS Win). Its gonna be a headache sometimes.
I'm on Win 7 32 bit, when I tested Revolutionary my device wasn't detected at all.
Rebooted many times, installed drivers and did lots of things and still nothing.
I changed USB port, and it worked xD
Try different USB ports and another USB Cable in-case
Gd luck
Edit: Just found out that you tried 3 different computers... Sorry then, if I come up with anything I'll tell you
Edit 2: Can't he try it on Safe Mode? Maybe it would help?
safe mose wont work, the usb stack works even less at that point :/ go windows!
worst case scenario, get a liveCD of ubuntu and boot it from BIOS, thats the easiest alternative to trying on windows
Solidus_n313 said:
safe mose wont work, the usb stack works even less at that point :/ go windows!
worst case scenario, get a liveCD of ubuntu and boot it from BIOS, thats the easiest alternative to trying on windows
Click to expand...
Click to collapse
Wow
Way to go Microsoft xD
I'm having the exact same problem as with the poster of this thread. I've tried a fresh install of xp sp3 via vmware on my macbook pro. I've also installed Ubuntu but can't even get the revolutionary.exe file to open. Linux is too foreign for me, can anyone help me with that?
I had to use HTC sync mode in order for it to work on Windows 7 64 bit.
Sent from my HTC Sensation 4G using Tapatalk
Run it 3 times, each step completes as normal and it'll say it's done
Hi Nelliel.. I had this problem bt got it working all well.... Here uninstall all drivers of htc... Htc sysc etc etc.... No matter what advices what...simply install htc sync and keep the folder of downloaded drivers on desktop.. now start the flashing after reboot it will ask for driver of android fone..do not do anythng to fone bt go to device manager and select the htc device with yellow exclamation select uninstall device and scan for changes and intall the device manually by directing it to drivers folder u downloaded...it will immidiately execute fastboot commands bt fails on 3 rd reboot. Now reboot fone and flash again this time it will go straight no probs...I hv tried on 7 fones works wow...
Note : make sure u download not exe bt open drivers files availavle in development section....cheerz
Sent from my HTC Sensation Z710e using XDA Premium App
lalitsehgal21 said:
Hi Nelliel.. I had this problem bt got it working all well.... Here uninstall all drivers of htc... Htc sysc etc etc.... No matter what advices what...simply install htc sync and keep the folder of downloaded drivers on desktop.. now start the flashing after reboot it will ask for driver of android fone..do not do anythng to fone bt go to device manager and select the htc device with yellow exclamation select uninstall device and scan for changes and intall the device manually by directing it to drivers folder u downloaded...it will immidiately execute fastboot commands bt fails on 3 rd reboot. Now reboot fone and flash again this time it will go straight no probs...I hv tried on 7 fones works wow...
Note : make sure u download not exe bt open drivers files availavle in development section....cheerz
Click to expand...
Click to collapse
listen to this, his situation was WAYYYYY worst than yours, and he got his fone working perfectly and S-OFF'd
By flashing, I assume you do mean using the revolutionary program? I will try this process a little later and will post results. Thank you
i also had this problem when i wanted to set my sensa s-off. i run the tool several times and i always got this error message. So then i plugged of the phone, plugged it on again and then the tool says my phone is already s-off.
i boot the phone into bootloader and yes, the phone was s-off, on top is the revolutionary text and the bootloader version is 1.17.1111
I relocked my bootloader and tried running a RUU but it keeps telling me that my phone is not connected. I'm using parallels for mac, I installed the drivers and I notice that when i connect the phone it doesn't say "fastboot usb" but when i push volume down is changes yet it still is unable to detect the phone. I installed the htc drivers but when I connect the phone is shows i dont have the drivers for " HTC Remote NDIS based device"
Could this be because im using parallels instead of a full windows pc?
please help, this is my very first android device and im scared I already ruined it
Yeah parallels is touchy. It works in VMware. Make sure in vm settings the usb device for the phone is set to always available to windows. If it is set to ask then it can lose connection.
Ok, Ill give a try.
I still have another problem. When I try to install the htc drivers, I get an error saying device not found. How am I able to install the drivers now?
I found the best way to get the driver installed is to install HTC sync
Thanks for the replies gunnyman, I have one last problem and hopefully theres a fix. I have a low battery and unable to flash the RUU. Is there a fix?
Is there battery actually low? Just shut down the phone and charge it up.
When I plug in the phone, it boot up on its own into fastboot and it says "fastboot ac". Is it charging?
Jaykelso said:
When I plug in the phone, it boot up on its own into fastboot and it says "fastboot ac". Is it charging?
Click to expand...
Click to collapse
Sorry. No idea. Sounds like it.
Hello xda,
a friend of mine just gave me his HTC Sensation because it isnt running quite a while. The problem is that i haven't had a HTC device ever and I don't really know what to do and what information you need to help me so I'd be happy if u just tell me what information you need and I will try to get them for you.
The Information I got so far is:
- if I want to boot it, it stays at the HTC Logo
- CWM starts with some errors but you can't perform a wipe (just turns off)
- Bootloader starts as well but you can't perform wipe either, nor flash new CWM
- If i connect it with the computer while in fastboot it changes to "fastboot usb" but adb cannot find the device, though i installed first the drivers, lateron htc sync. Windows just calls it "myhtc"
bootloader says:
"PYRAMID PVT SHIP S-OFF RL
HBOOT . 1.27.1100
RADIO - 11.22.3594.07_M
OpenADSP-v02.6.0.2226.00.0131
eMMC-boot
Jan 13 2012, 17:33:34"
So what should I try to do or what information will you need.
I would be very happy if u can help me
fnstGoliath said:
Hello xda,
a friend of mine just gave me his HTC Sensation because it isnt running quite a while. The problem is that i haven't had a HTC device ever and I don't really know what to do and what information you need to help me so I'd be happy if u just tell me what information you need and I will try to get them for you.
The Information I got so far is:
- if I want to boot it, it stays at the HTC Logo
- CWM starts with some errors but you can't perform a wipe (just turns off)
- Bootloader starts as well but you can't perform wipe either, nor flash new CWM
- If i connect it with the computer while in fastboot it changes to "fastboot usb" but adb cannot find the device, though i installed first the drivers, lateron htc sync. Windows just calls it "myhtc"
bootloader says:
"PYRAMID PVT SHIP S-OFF RL
HBOOT . 1.27.1100
RADIO - 11.22.3594.07_M
OpenADSP-v02.6.0.2226.00.0131
eMMC-boot
Jan 13 2012, 17:33:34"
So what should I try to do or what information will you need.
I would be very happy if u can help me
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Hi,
Go HERE
Install 4 EXT recovery,using one of the 3 methods available.(probably third)
Then,try to install ARHD ROM.(same guide)
No need to change the firmware.
So I just tried to flash 4 EXT Recovery but it doesn't work..
It finds the zip, ask me whether i want to start the update, i press vol up and "Update is in progres.." appears but nothing more, I'm waiting since 5 minutes and will probably have to power off the phone now.. the same happened when i tried to install cwm so theres something wrong with the bootloader?
What can I do now?
fnstGoliath said:
So I just tried to flash 4 EXT Recovery but it doesn't work..
It finds the zip, ask me whether i want to start the update, i press vol up and "Update is in progres.." appears but nothing more, I'm waiting since 5 minutes and will probably have to power off the phone now.. the same happened when i tried to install cwm so theres something wrong with the bootloader?
What can I do now?
Click to expand...
Click to collapse
Hi,
Maybe you should run a RUU.
Look HERE
I also thought about this but as I said adb doesn't find the device.
Since I never ran a RUU, can I still flash or do I have to get adb to run with the device.
Anyway, I cannot read out the CID of the device so if it is possible, which RUU should I flash?
Thanks for your help
fnstGoliath said:
I also thought about this but as I said adb doesn't find the device.
Since I never ran a RUU, can I still flash or do I have to get adb to run with the device.
Anyway, I cannot read out the CID of the device so if it is possible, which RUU should I flash?
Thanks for your help
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Click to collapse
Hi,
Try installing these windows 7 & 8 drivers (assuming you have a windows 7 or 8 machine)
Reboot your PC and see if your phone is recognized in ADB.
You are s-off,so you do not have to match it 100%
Just get a RUU that is close to your region or carrier.
If you get the wrong one,it is not a problem.
It will just give you an error.
Then,just try another.
)
Well I just installed those drivers but same result as before..
Windows says "MyHTC" and after i write "adb devices" into the cmd window it says "daemon not running. starting it on port 5037. daemon started succesfully. List of devices attached." and the next time i write adb devices it just says "List of devices attached".
Bootloader still says Fastboot USB.
So maybe there's something wrong with my adb?
Well can i flash RUU without adb finding my device or cant I?
fnstGoliath said:
Well I just installed those drivers but same result as before..
Windows says "MyHTC" and after i write "adb devices" into the cmd window it says "daemon not running. starting it on port 5037. daemon started succesfully. List of devices attached." and the next time i write adb devices it just says "List of devices attached".
Bootloader still says Fastboot USB.
So maybe there's something wrong with my adb?
Well can i flash RUU without adb finding my device or cant I?
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Click to collapse
Hi,
Not sure what is happening with your ADB.
Look HERE for help.
In order to run a RUU ,you need to put the bootloader into fastboot,and plug in the USB.
It should show what yours is showing.
So, it should work.
After "List of devices attached" there is no device shown, I didn't leave anything adb shows, so this is still right? Usually it always shows my device ^^
So my adb is probably not running right or it is about my phone
So my next step should be adb showing my device and therefore reinstall android sdk, java, stuff until it might show the phone
or just do something with the phone?
I still think that i cannot run a ruu without any device shown? Didnt really get an answer on this question I guess or I didnt realize it
fnstGoliath said:
After "List of devices attached" there is no device shown, I didn't leave anything adb shows, so this is still right? Usually it always shows my device ^^
So my adb is probably not running right or it is about my phone
So my next step should be adb showing my device and therefore reinstall android sdk, java, stuff until it might show the phone
or just do something with the phone?
I still think that i cannot run a ruu without any device shown? Didnt really get an answer on this question I guess or I didnt realize it
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Click to collapse
Hi,
Just run the RUU.
It will only show error if it does not work.
No big deal,and no damage done.
Just try another one.
if you enable usb debugging might help too
Well.. I just started "RUU_Pyramid_HTC_Europe_1.50.401.1_Radio_10.56.9035.00U_10.14.9035.01_M_release_223042_signed" and everything went fine until installation, no errors at all. Now the installer is stuck at "restarting bootloader" (or something equal, the installation is german) and the phone didnt do anything at all. It's now 15 minutes since the installation started so I probably will try another one but isn't it weird that ther is no error at all?
What should I do if the next RUU does exactly the same?
*edit:
just seeing page 2. How should I enable usb debugging without booting the phone?
*edit2:
second RUU: Same thing, no error but it didnt go further then "Restarting bootloader".
What to do now?
Any further Ideas what I could try?
Puuuush
fnstGoliath said:
Any further Ideas what I could try?
Puuuush
Click to expand...
Click to collapse
Put phone into bootloader then connect to pc and run the RUU
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
The phone was in fastboot usb while running the ruu for sure ..
fnstGoliath said:
The phone was in fastboot usb while running the ruu for sure ..
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Click to collapse
Hi,
Try running a RUU with the same radio (11.22) that you have installed.
You will not damage the phone.
It is not always an exact science with RUU.
Sometimes it is just trial and error.
So it is often that there is no error at all?
I just thought flashing wrong RUU will cause an error and not stopping at restarting bootloader. And anyway the bootloader seems pretty broken since it is not flashing anything at all ^^
Still i gonna try it
fnstGoliath said:
So it is often that there is no error at all?
I just thought flashing wrong RUU will cause an error and not stopping at restarting bootloader. And anyway the bootloader seems pretty broken since it is not flashing anything at all ^^
Still i gonna try it
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Click to collapse
Hi,
Probably ,the only thing that will fix your problem is a RUU.
So,keep trying different ones until it works.
I finally managed to find the phone via adb! I think that's a great step.
The biggest problem is that I lose any contact to the phone when i reboot it into bootloader.
I can just boot the phone into recovery and use any other adb function but as soon as I boot it into bootloader I can't do anything anymore.
That's why I cannot use any fastboot commands to flash a zip, neither run a RUU completely i guess.
So I think that i need any rom to either flash via recovery or just via PC not using fastboot/bootloader at all.
Are there any possibilities for me now?
fnstGoliath said:
I finally managed to find the phone via adb! I think that's a great step.
The biggest problem is that I lose any contact to the phone when i reboot it into bootloader.
I can just boot the phone into recovery and use any other adb function but as soon as I boot it into bootloader I can't do anything anymore.
That's why I cannot use any fastboot commands to flash a zip, neither run a RUU completely i guess.
So I think that i need any rom to either flash via recovery or just via PC not using fastboot/bootloader at all.
Are there any possibilities for me now?
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Click to collapse
Hi,
Plug your phone into the PC.
Go to device manager,and where it says MyHTC,right click and update driver.
Browse to the windows 7 & 8 drivers I gave you earlier.
Update,unplug phone ,and reboot PC.
Get a RUU that shows 3.32 or 3.33 in the title,and matches your region
Pull your battery.
Put it back in,and hold volume down and power button together.
Scroll to fastboot.
Plug in usb and run RUU from the PC
Ok guys, sorry to start another thread on this but I have been going through thread after thread and searching endlessly for a solution and nothing has worked for me.
I was getting ready to do the S-Off procedures and my device is recognized by computer to transfer files, and adb recognizes the device as well, I was able to get the device ID. Reboot into bootloader and fastboot just hangs there and no fastboot usb. try to enter fastboot command and it just hangs at "waiting for device"
I started going crazy and uninstalled drivers. Installed HTC Sync, (never needed it before). Now when I plug in USB while in Fastboot computer recognizes device but says it is not working properly.
Under device manager > Android USB Devices > (Yellow triangle) My HTC > Device Status ( This device cannot start Code 10), (A request for the USB BOS descriptor failed). Driver version 2.0.7.14. I try to update the driver manually and it says "It appears the right driver is already installed." Tried disabling enabling. Unistalling, plugging back in. Nothing seems to work.
Running Viper 3.2.3
Windows 8 (didnt have the problem before using fastboot)
Sorry for long post. Thanks in advance.
chriscerv90 said:
Ok guys, sorry to start another thread on this but I have been going through thread after thread and searching endlessly for a solution and nothing has worked for me.
I was getting ready to do the S-Off procedures and my device is recognized by computer to transfer files, and adb recognizes the device as well, I was able to get the device ID. Reboot into bootloader and fastboot just hangs there and no fastboot usb. try to enter fastboot command and it just hangs at "waiting for device"
I started going crazy and uninstalled drivers. Installed HTC Sync, (never needed it before). Now when I plug in USB while in Fastboot computer recognizes device but says it is not working properly.
Under device manager > Android USB Devices > (Yellow triangle) My HTC > Device Status ( This device cannot start Code 10), (A request for the USB BOS descriptor failed). Driver version 2.0.7.14. I try to update the driver manually and it says "It appears the right driver is already installed." Tried disabling enabling. Unistalling, plugging back in. Nothing seems to work.
Running Viper 3.2.3
Windows 8 (didnt have the problem before using fastboot)
Sorry for long post. Thanks in advance.
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Click to collapse
http://forum.xda-developers.com/showthread.php?t=2066805
Hope this helps.
AT&T HTC OneX
Android 1.1.1
ViperXL
Venomtester said:
http://forum.xda-developers.com/showthread.php?t=2066805
Hope this helps.
AT&T HTC OneX
Android 1.1.1
ViperXL
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Thanks for the reply. That linked me to all the threads I went through by searching myself. I was just taking a stab to see if anyone had a new solution. Weird that this just started for me. VERY FRUSTRATING.
Windows XP makes life easier
chriscerv90 said:
Thanks for the reply. That linked me to all the threads I went through by searching myself. I was just taking a stab to see if anyone had a new solution. Weird that this just started for me. VERY FRUSTRATING.
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Click to collapse
Did you try searching resolutions at Microsoft?
http://technet.microsoft.com/en-us/library/cc725873(v=WS.10).aspx
AT&T HTC OneX
Android 4.1.1
ViperXL
Venomtester said:
Did you try searching resolutions at Microsoft?
http://technet.microsoft.com/en-us/library/cc725873(v=WS.10).aspx
AT&T HTC OneX
Android 4.1.1
ViperXL
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Click to collapse
Thanks for the tip lol
I tried similar steps.
I did a fresh install of windows too. I know I am a little obsessive. Still can't get the dang thing to be recognized in fastboot.
chriscerv90 said:
Thanks for the tip lol
I tried similar steps.
I did a fresh install of windows too. I know I am a little obsessive. Still can't get the dang thing to be recognized in fastboot.
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Click to collapse
I know this may sound silly at this point but did you try moving it to a different usb port? I have seen that work before.
AT&T HTC OneX
Android 4.1.1
ViperXL
try using this application if you think your device drivers are dirty but installed correctly for usb devices
USBDeview just uninstall whatever devices you want reinitialized especially since they can change even with rom changes so it is good to clear some old ones out by sorting them based on Last Plug/Unplug Date.
I had to use a different Micro-USB cable to get it work. Try that.
Yeah I actually have tried all those steps. Thanks for the replies guy. I check out that application.
I'm starting to think something is wrong with my HOX
Sent from my HTC One X using xda app-developers app
DvineLord said:
try using this application if you think your device drivers are dirty but installed correctly for usb devices
USBDeview just uninstall whatever devices you want reinitialized especially since they can change even with rom changes so it is good to clear some old ones out by sorting them based on Last Plug/Unplug Date.
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Click to collapse
This FREAKING WORKED!!!!!!!!!! HAHAHA Thanks man ... I've only had 2 hours of sleep trying to fix this stupid problem... I owe you one man. :highfive:
glad you got it fixed, check out his other apps they are life savers and they work how "real" windows apps should work.
I have the same problem
chriscerv90 said:
This FREAKING WORKED!!!!!!!!!! HAHAHA Thanks man ... I've only had 2 hours of sleep trying to fix this stupid problem... I owe you one man. :highfive:
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Click to collapse
I have the the same problem my computer does not recognise the device ( htc one x endeavour) and in fastboot mode it does not work.
pls help
how you solved this ??
abhilashlinge said:
I have the the same problem my computer does not recognise the device ( htc one x endeavour) and in fastboot mode it does not work.
pls help
how you solved this ??
Click to expand...
Click to collapse
If your on Windows 8 problems will occur but there are methods you need to look into. Windows 7 is your ally.
First Uninstalled the drivers for the device using the program in the previous post. Second, make sure your cable is working correctly. Third, make sure you have the correct drivers for you phone on the computer - - HTC Sync causes problems sometimes. Fourth, plug in the phone in while it's on and let the drivers install correctly. Fifth, place the phone in fastboot and let drivers install. Should work.
Remember sometimes you need to restart your computer and try different USB ports. Some users have said 3.0 ports cause problems.
Good luck.
Sent from my SM-N900A using XDA Premium 4 mobile app
chriscerv90 said:
Ok guys, sorry to start another thread on this but I have been going through thread after thread and searching endlessly for a solution and nothing has worked for me.
I was getting ready to do the S-Off procedures and my device is recognized by computer to transfer files, and adb recognizes the device as well, I was able to get the device ID. Reboot into bootloader and fastboot just hangs there and no fastboot usb. try to enter fastboot command and it just hangs at "waiting for device"
I started going crazy and uninstalled drivers. Installed HTC Sync, (never needed it before). Now when I plug in USB while in Fastboot computer recognizes device but says it is not working properly.
Under device manager > Android USB Devices > (Yellow triangle) My HTC > Device Status ( This device cannot start Code 10), (A request for the USB BOS descriptor failed). Driver version 2.0.7.14. I try to update the driver manually and it says "It appears the right driver is already installed." Tried disabling enabling. Unistalling, plugging back in. Nothing seems to work.
Running Viper 3.2.3
Windows 8 (didnt have the problem before using fastboot)
Sorry for long post. Thanks in advance.
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Click to collapse
I ws installing a Ruu zip but process got failed and hboot version changed to 1.54.000 . my device is in now relocked status and bootloader is not reconised by hp envy. adb still showing my device my i lost fastboot mode completely. Any solution there???
I already tried several drivers method. Error is something HTCAND4 in driver events log.
What did u do?