[Q] Got my transformer - speakers don't work - Eee Pad Transformer Q&A, Help & Troubleshooting

I was excited to finally get and use my transformer until I realized that no sound was coming out of the device. Headphones work but speakers don't - I get a little "pop" when sounds are suppose to play, but that's it.
I called ASUS and they don't even have a tablet there to guide me through some troubleshooting steps.
I've updated to the latest firmware and still no go. Is there a chance that resetting the device to factory will work?
Thanks in advance.

I think they are having qc problems. Mine came with a damn dent in my speaker which messed with the screen. Might have been ups but who knows. Im pretty bothered by it

EP2008 said:
I was excited to finally get and use my transformer until I realized that no sound was coming out of the device. Headphones work but speakers don't - I get a little "pop" when sounds are suppose to play, but that's it.
I called ASUS and they don't even have a tablet there to guide me through some troubleshooting steps.
I've updated to the latest firmware and still no go. Is there a chance that resetting the device to factory will work?
Thanks in advance.
Click to expand...
Click to collapse
That sucks. If you complain enough they will pay the shipping for the rma. At least that is something... I can't even play with mine (bricked because of the OTA)

EP2008 said:
I was excited to finally get and use my transformer until I realized that no sound was coming out of the device. Headphones work but speakers don't - I get a little "pop" when sounds are suppose to play, but that's it.
I called ASUS and they don't even have a tablet there to guide me through some troubleshooting steps.
I've updated to the latest firmware and still no go. Is there a chance that resetting the device to factory will work?
Thanks in advance.
Click to expand...
Click to collapse
My speakers weren't working on first boot, but after hard shutdown (hold button for 10~15 seconds) they worked, note: soft shutdown or restart didn't work.

seshmaru said:
My speakers weren't working on first boot, but after hard shutdown (hold button for 10~15 seconds) they worked, note: soft shutdown or restart didn't work.
Click to expand...
Click to collapse
Brother, you are seriously my HERO right now. How the hell did this work and full device factory reset did not? You are on my top 10 for sure

that's why they have the thank button

seshmaru said:
that's why they have the thank button
Click to expand...
Click to collapse
You need a donate button buddy!

everything about this is win. thats what i love about xda, there's always somebody that can relate

Bad news.
I was doing a video call with my father last nigotacht when the sound just cut out of everything. I ended the call, rebooted the device and it was fine.
This morning, I was playing a game when the sound went out again, rebooted, but it's still not working - as with my original post, the headphones will produce sound.
After rebooting a half dozen times without luck, I did a full factory reset - still nothing
What am I suppose to do? This has been so frustrating.

Speakers Again....
Got an eee pad transformer for my wife for Christmas. Plugged in and charged, then set up her email account ahead of time.
MY SPEAKERS DON"T WORK EITHER !!
Thanks for the info Will let you know if hard reset fixes it.

I just got my ASUS transformer!
I got my Asus transformer today and the sound is not functioning. Please help!

Related

HELP!!! So many issues!!!

My HTC Touch Pro from Sprint has always had problems. 3 times in a row the keyboard has stopped working and I've gotten it replaced. It's always been very laggy and since it's Sprint I haven't flashed any new roms or anything, just some reg edits an stuff. This most recent time though not only did the keyboard stop working but so did the audio stop working completely. I couldn't hear calls or music or anything, and when the guy tried to "fix" it, it stopped running in portrait as well. He ordered me a replacement a few days ago and it's supposed to come on Monday or Tuesday, he's gonna call me to go get it I have no clue how thats gonna work.. But the problem has gotten even worse. At first whenever I plugged in the earbuds that came with it, the audio would somehow magically return. Not through the buds mind you, they would just hang, through the phones actual speakers. I could make calls and everything again, but suddenly it started lagging like crazy and now it won't even get past the load-up "touch pro" screen. It just freezes there, I can't really go without a phone for 2 or 3 days and I need it on to receive their call. Is there anything I can do to get it running in some working manner?? And what can I do to stop these hardware issues from happening again??
EDIT: Another question, no reason for a new post. Is it possible to store my texts on my computer so I can delete em from my phone? I could never find the files!
It sounds like something is corrupted on your phone. Have you tried a hard reset? That is what returns the phone to "factory fresh". It will wipe out all of your data and any settings you may have changed which is not fun. However, it may solve more problems that it creates.
To Hard reset, turn the power off. Press and hold the volume down and Center button. Use the stylus to soft reset. Keep holding the volume down and center buttons. The screen will then give you instructions. Release and follow instructions.
Another option is to try a custom ROM. If you go this route, read the instructions carefully. Most importantly, USE A CDMA ROM!! Do not use the GSM ROM or much unhappiness will insue.
The downside to a Custom ROM would be that if you determine you need to replace your device under warranty, you have to undo everything. That takes a while and requires some reading.
Good Luck,
Doug M.
Thanks dwmackay! Appreciate the advice and I'll definitely keep all of that in mind when I get the replacement. I've always been curious about flashing ROMs and MightyRom looks very promising, is it safe to do? I'm sure atleast the keyboard will stop working again if not even more than that, would I be able to restore to stock and relock it easily? Appreciate all the advice!

[Q] Speaker no longer work, dead?

Hello,
I am not sure why but I been using my ASUS transformer 16gb for about a week and a half perfectly.
It is not ROOTED nor ever dropped. Well taken care of just like all of my other electronics.
Yesterday was the FIRST time I ever plug in my headphones to the jack to listen to music. After i was done, I removed it and tried my speakers on youtube + music
and the FIRST second would work then it just hear a pop on speaker and a flat mute. No more clicking on menu or lock + unlock sounds.
I have tried a factory reset, hard reset, soft reset
all will have temporary fix where the unlock + lock sound works but until
i play a youtube, music, or movie it basically stops again.
I have contact ASUS regarding this issue and there are no modifications on my transformer and using the LATEST FIRMWARE.
I think it might be a hardware issue or update on the firmware
but basically I am getting it RMA.
Luckily I have an extra 16GB brand new I was going to sell but I guess i am just going to keep it now until I get the old one return.
Sucks that I have to pay for shipping compare to other companies who pays you a prepaid label or a box. I understand this is the FIRST transformer revision and hopefully it isn't a defect on all transformer.
Does anyone know a fix or have the same issue?
Did you try shutting down and holding power button for 10 seconds?
Sent from my Transformer TF101
I had the same issue. One speaker completely died and I had to return it
yep. tried a hard reset (holding for 10-15 seconds)
Guessing its a hardware defect.
Mine lasted five days untill left speaker popped then died just waiting for a new one to be delivered
did you RMA? how long is it taking
trancemode said:
yep. tried a hard reset (holding for 10-15 seconds)
Guessing its a hardware defect.
Click to expand...
Click to collapse
That's not a hard reset. That's just a forced power off. Sounds like you need to rma it.
stuntdouble said:
That's not a hard reset. That's just a forced power off. Sounds like you need to rma it.
Click to expand...
Click to collapse
yep =/ i know its going to be a long time.
Do anyone know if ASUS sends a new one or do they actually just try to fix it?
If its a speaker problem.
Mine is off to the service center because both speakers are dead. I'm going to get then to look at my screen as well, since I'm having light bleed issues as well. Until then, I'm using an Acer a500, which has problems of it's own, but mostly software issues... the hardware seems very good.
Sent from my A500 using XDA Premium App

Transformer won't turn on /:

So I tried everything in all the other threads and it's still a no go for me. This is extremely disappointing, I was really loving this thing.
I'm scared to even attempt going through Asus's terrible customer service, especially with my TF being rooted and all...
any advice on what I may be able to do?
what happens when you plug it in? Does charger get hot? Try leaving plugged into powered usb overnight.
I had an issue where I left my transformer a week ago plugged into the electricity, and when I came back home - it was out of battery and refused to turn on. I tried plugging into the computer directly but that didn't help either.
Today I went to best buy and plugged it into an adapter on display, and it started working..
When I came back home, I tried my cable again and it suddenly worked!
The moral of the story is it seems the power adaptors are quite flaky. Try to disconnect and connect again..
Also see this thread with some tips on fixing the power adaptor:
http://www.transformerforums.com/fo...er-no-longer-charges-wall-wart-adapter-4.html
I highly doubt the charger is the problem in my particular case because the dock seems to charge fine. Also, my TF died on my when it still had around 80% battery life.
Another thing is that my alarm clock that I have set up on my TF still goes off every morning and the only way for me to turn it off is by repeatedly pressing the power button (this is extremely annoying).
I'm assuming that the screen may have just completely died or something of that sort.
Do you guys have any other advice, or should I just go ahead and attempt to rma it?
thanks it advance
I had this same thing happen to my TF a few weeks ago. The solution for me was to use the tool in this thread: http://forum.xda-developers.com/showthread.php?t=1185104
I used v6.3 for my US 8.6.5.9 rom version. This basic steps I took were to install the APX driver (steps in the thread above), then run the batch file and do 4, 5, & 6. I didn't see anything on my TF screen until the above was completed and then turning it on.
Hope this helps you.
starplaya93 said:
So I tried everything in all the other threads and it's still a no go for me. This is extremely disappointing, I was really loving this thing.
Click to expand...
Click to collapse
Have you tried buying it a few drinks and whispering complements about how beautiful and smart it is into it's microphone?
jmolhava said:
I had this same thing happen to my TF a few weeks ago. The solution for me was to use the tool in this thread: http://forum.xda-developers.com/showthread.php?t=1185104
I used v6.3 for my US 8.6.5.9 rom version. This basic steps I took were to install the APX driver (steps in the thread above), then run the batch file and do 4, 5, & 6. I didn't see anything on my TF screen until the above was completed and then turning it on.
Hope this helps you.
Click to expand...
Click to collapse
Was your transformer already rooted? It seems as if this tool is for rooting transformers, and mine is already rooted with a custom rom loaded onto it.
Can you please walk me through exactly what you did to get this process to work?
I'm pretty desperate as of right now!
Edit: So apparently my TF is still capable of connecting to my PC and I can view all of the folders on the internal memory as well as put it in APX mode, does this mean there is still hope for me?
Please guys, if anybody has some insight on how I could possibly fix this, it would mean more to me than you can imagine.
starplaya93 said:
Was your transformer already rooted? It seems as if this tool is for rooting transformers, and mine is already rooted with a custom rom loaded onto it.
Can you please walk me through exactly what you did to get this process to work?
I'm pretty desperate as of right now!
Edit: So apparently my TF is still capable of connecting to my PC and I can view all of the folders on the internal memory as well as put it in APX mode, does this mean there is still hope for me?
Please guys, if anybody has some insight on how I could possibly fix this, it would mean more to me than you can imagine.
Click to expand...
Click to collapse
Bump /:
10char
starplaya93 said:
Was your transformer already rooted? It seems as if this tool is for rooting transformers, and mine is already rooted with a custom rom loaded onto it.
Can you please walk me through exactly what you did to get this process to work?
I'm pretty desperate as of right now!
Edit: So apparently my TF is still capable of connecting to my PC and I can view all of the folders on the internal memory as well as put it in APX mode, does this mean there is still hope for me?
Please guys, if anybody has some insight on how I could possibly fix this, it would mean more to me than you can imagine.
Click to expand...
Click to collapse
I am very interrested in this thread as I have the very same problem.
Asus proposed to RMA it but I fear that they might find some trace of the previous root as I unrooted "blindly"
blabox said:
I am very interrested in this thread as I have the very same problem.
Asus proposed to RMA it but I fear that they might find some trace of the previous root as I unrooted "blindly"
Click to expand...
Click to collapse
yeah, that is what i'm worried about as well.
What number did you contact for the RMA?
Well apparently my only option is to RMA the device.
I went ahead and un-rooted it with the BRK toolkit, however after un-rooting it said that I have to load a stock rom and recovery image onto it. How do I go about doing this without turning it on and flashing the zip in recovery?
Do you all think ASUS will even notice it is rooted and if so what steps should I take to ensure that there is no proof of root?
Please help me a bit on this one guys.
I had the same issue with mine last week. Appeare dead but would connect to PC APX mode and could view SD card contents.
When looking at the screen with a flashlight, the text was visible. The unit was actually working but the backlight had died.
Had to get it replaced with new one from place I bought it from on their product replacement scheme. great except its a new one that can't be rooted yet.
Sitting patiently for that to be released so I can go back to playing....
starplaya93 said:
Was your transformer already rooted? It seems as if this tool is for rooting transformers, and mine is already rooted with a custom rom loaded onto it.
Can you please walk me through exactly what you did to get this process to work?
I'm pretty desperate as of right now!
Edit: So apparently my TF is still capable of connecting to my PC and I can view all of the folders on the internal memory as well as put it in APX mode, does this mean there is still hope for me?
Please guys, if anybody has some insight on how I could possibly fix this, it would mean more to me than you can imagine.
Click to expand...
Click to collapse
Yes, my TF was rooted and running a custom ROM. When running the batch file that is in the package in the other thread I referenced, I did steps 4, 5, and 6. Then rebooted and it was fine. If you can get the APX driver installed and your computer will recognize it, then try those steps using the tool. Once I rebooted, it just loaded my same ROM as if nothing had happened.
Of course a hardware failure would cause the same thing (backlight or LCD not working, etc...) but in my case it was a software or booting issue and the above fixed it. If you try what I did and still nothing then RMA is probably your only option.
i had this problem too, in my case it was a defective power button. had to push it real hard to get the pad turned on ... rma fixed it ....
i have the same problem also and it turned out to be the power button my solution was just to keep pressing it haha and then it worked strangely enough. ive read somewhere that it it gets misalligned somehow. i guess i have 2 options either send it back or fix it myself at the moment im just living with it.
it works somedays then otherdays it takes a few pushes lol
My case seems to be none of the above.
I tried checking if it was an issue with the back light and put a flashlight up to it in a pitch black dark room but I can't see anything on the screen whats so ever, regardless of the angle I put it in.
I also don't think it is the power button because like I said, i'm able to put he tablet in APX mode and take it out of APX mode as well at will by pressing the power and volume up button.
Thirdly, I tried the root kit several times (version 7) and while it's doing it's job of rooting and un-rooting my TF, there still is no change in the functionality of the screen.
so i'm pretty much sol. I already placed in an RMA to asus, now I just have to ship it off (asus has by far the worst customer service that I have ever seen).
My final question would be is there anyway to load a stock rom and recovery image without being able to turn the tablet on? I'm able to unroot it with the rootkit, but it says that I still need to load a stock rom and whatnot.
If somebody can point me towards directions as to how I go about doing this, that would be great.
Thanks for all the help guys.

[Q] Infinity Self Brick?

I should start by saying I'm not that new to android, but I am by no means an expert and have not been able to figure out how to get out of a very confusing situation.
My tf700 is currently running 4.1.1 Jelly Bean and the newest firmware version 10.4.4.23. Before the firmwarm update, I had unlocked my device thinking that I would try out some of the newer roms based on many recomendations from the facebook Infinity group. I never got around to rooting and installing TWRP, and a few days later I updated to the current stock firmware version manualy (downloading zip from website, flashing from stock recovery). Everything worked great for the first 2 days, and I had compeltely forgoten about rooting/romming thinking that the risks far outway the reward as my device was already near perfect. This morning my infinity began to act funny. Touch responseiveness was awfull (about 1/3 times I pressed, it would react) and it would sporadically stop charging while connected to a power supply. Some time later, while I was watching a flash video my screen turned completely blue and I force restarted it by holding the power button. From then on, I could not turn on my infinity and I tried EVERYTHING (pushing the reset button with a pin, trying a cold boot, holding power for 30 sec etc.). When i tried any of these combinations, the device would start vibrating and the vibrations would not stop. Also, the screen remained black the whole time and nothing I did would even get me a faint glimmer of any sort of screen response.
Has anyone had this sort of issue? I do not think this is a firmware problem seing as it worked fine for 2 days with this firmware and I am at a complete dead end as to what to do. Because I am unlocked, I can not send in my infinity for repair as my warranty is gone. Any help with this issue would be greatly apreciated!
~ Rock
rock1324 said:
I should start by saying I'm not that new to android, but I am by no means an expert and have not been able to figure out how to get out of a very confusing situation.
My tf700 is currently running 4.1.1 Jelly Bean and the newest firmware version 10.4.4.23. Before the firmwarm update, I had unlocked my device thinking that I would try out some of the newer roms based on many recomendations from the facebook Infinity group. I never got around to rooting and installing TWRP, and a few days later I updated to the current stock firmware version manualy (downloading zip from website, flashing from stock recovery). Everything worked great for the first 2 days, and I had compeltely forgoten about rooting/romming thinking that the risks far outway the reward as my device was already near perfect. This morning my infinity began to act funny. Touch responseiveness was awfull (about 1/3 times I pressed, it would react) and it would sporadically stop charging while connected to a power supply. Some time later, while I was watching a flash video my screen turned completely blue and I force restarted it by holding the power button. From then on, I could not turn on my infinity and I tried EVERYTHING (pushing the reset button with a pin, trying a cold boot, holding power for 30 sec etc.). When i tried any of these combinations, the device would start vibrating and the vibrations would not stop. Also, the screen remained black the whole time and nothing I did would even get me a faint glimmer of any sort of screen response.
Has anyone had this sort of issue? I do not think this is a firmware problem seing as it worked fine for 2 days with this firmware and I am at a complete dead end as to what to do. Because I am unlocked, I can not send in my infinity for repair as my warranty is gone. Any help with this issue would be greatly apreciated!
~ Rock
Click to expand...
Click to collapse
Update:
I can now rarely get it to vibrate for even a second holding the power for a long long time. Screen does not come on at all. Looks completely dead.
By your description sounds like a dead or dying LCD.
Sadly RMAing to Asus may cost you out of pocket.
Where did you get the tablet and how long ago?
Thats OK said:
By your description sounds like a dead or dying LCD.
Sadly RMAing to Asus may cost you out of pocket.
Where did you get the tablet and how long ago?
Click to expand...
Click to collapse
I was hoping it wouldn't lead to something like this. I got my tablet from Amazon around the first week of september. I have treated it very well.
I'm not quite sure how it could have burned out, my brightness is usualy <50% and I have used the super IPS+ more less time than I can count
on one hand. If this is the case, Is it possible that a technical problem like this would still be repaired on warranty seeing as it has nothing to do
with the bootloader?
Also I'm not sure how this explain the constant vibrating that does not turn off untill the battery runs out. The way I see it is you could be right, the tablet is trying to tell me it's not going to work, or there is really some kind of software glitch.
Have you ever had LCD problems with a tablet? any idea how much this could cost?
rock1324 said:
Have you ever had LCD problems with a tablet? any idea how much this could cost?
Click to expand...
Click to collapse
I've not had any manufacturing problems with my tab.
I don't see anything you may have done that caused the screen to go bad.
Sounds odd yet a few folks have had their tablet just start working again after seeing similar dead LCD's.
The vibrate thing is weird...almost like a bootloop with no screen.
There's a chance Asus may co-operate if you contact them for an RMA.
It's worth a shot...not sure if Asus has any standard repair rate for this sort of thing.
Curious do you see the back-lights in a darkened room?
Thats OK said:
I've not had any manufacturing problems with my tab.
I don't see anything you may have done that caused the screen to go bad.
Sounds odd yet a few folks have had their tablet just start working again after seeing similar dead LCD's.
The vibrate thing is weird...almost like a bootloop with no screen.
There's a chance Asus may co-operate if you contact them for an RMA.
It's worth a shot...not sure if Asus has any standard repair rate for this sort of thing.
Curious do you see the back-lights in a darkened room?
Click to expand...
Click to collapse
Thanks for the advice, I have heard some terrifying stories of Asus customer support (never had a problem with them myself) and of devices just being completely lost in their care.
To answer your question, no the back lights are not visible at all. The only way I know the Infinity is somewhat alive is by the led coming on while charging and the somewhat random vibrating patterns that happen when trying to boot up.

[Q] ***HELP*** Transformer won't turn on.

My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...
cabo8243 said:
My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...
Click to expand...
Click to collapse
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?
rickymh19 said:
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?
Click to expand...
Click to collapse
Already tried both. Problem is, is that there is no way to see if the device is even powered on... The battery meter on the screen doesn't even show up when its plugged in/charging...
Wow....that sucks.
If your computer doesnt detect it, then idk what you could do.... cuz if it did, then you could try to use adb to try and restarting t.
It sucks that its unlocked or i would have said to just contact asus to get it replaced.
Other than that, its hard to say...sorry man.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Mine did the same thing today. Hold down Power, Volume Down, and Volume Up for a few seconds to force a reboot. It got mine going.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Tried hitting the reset? It's in the little pinhole above the hdmi.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..
cabo8243 said:
Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..
Click to expand...
Click to collapse
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.
Sorry friend, seems like you are in real trouble. I had a very similar problem, my only solution was to exchange it:
http://forum.xda-developers.com/showthread.php?t=2203565
As you have unlocked yours, the warranty is no longer valid, and although Asus will fix it, you will have to pay to get it done. Since I'm on my second TF, and it even has had a problem that nearly bricked it, I am simply afraid to unlock it while still within the warranty period.
Might get lucky and see something with it connected to the HDMI port.
neo1738 said:
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.
Click to expand...
Click to collapse
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.
lafester said:
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.
Click to expand...
Click to collapse
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970
They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.
I had the same problem. Tried all the ideas mentioned above. I then put it on the charger for a day and afterwards it just booted like nothing had happened.
(mine is not rooted or unlocked)
neo1738 said:
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970
Click to expand...
Click to collapse
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
flhthemi said:
They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.
Click to expand...
Click to collapse
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.
lafester said:
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.
Click to expand...
Click to collapse
Wouldn't be a problem for me...Asus - Bye bye!:laugh:
I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.
cabo8243 said:
I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.
Click to expand...
Click to collapse
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.
Impact9 said:
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.
Click to expand...
Click to collapse
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.
cabo8243 said:
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.
Click to expand...
Click to collapse
Good to hear. Aside from the snappier response of cleanrom my biggest issue with the asus firmware was the waste of screen space on the home screen. It had like a 1" border all the way around that you can't put an icon in and that annoyed me the most of all. Been waiting the battery to go completely dead before I send it in just hoping that fixes it.

Categories

Resources