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Any Broken Touch Cruise Displays so far?

Hello,
I just recently heard about a few people complaining about their broken displays in their Touch Cruise Models.
Because of pressure on their Devices the inner touch display broke.
Often without any severe pressure, it was sufficient to carry the Device in the trouserpocket and bend over. This was enough to break the display, at least this is what I read in the posts.
Can anybody tell about the same problem or has anyone experienced similar difficulties?
Sounds scary enough to me to get more information.
Greetz.

The Display of my o2 Xda orbit 2 was broken 1 month after i get my device. I dont know how it was happened. I have noticed, that the front of the device is very soft, softer than the display of my old Xda mini. So only a little pressure can break the display. I used the soft bag, wich was in the package. But in my oppinion a hard case would be much better to prevent broken displays.
Now i am very sad, because o2 want to have 230 euro from me (round 270 dollar) to repair my device.
I can recommend you to buy an hard case for your device like this one:
http://www.innopocket.com/web/showProductDetail.asp?ID=54&name=Metal-Deluxe-Case-for-O2-XDA/T-Mobile-Pocket-PC&code=OX-0310
Sorry for my english,
Greetings from Germany.

I think you can buy the screen in Ebay for around $80 USD and do the fix yourself.
Here are some hard cases for the TC:
http://www.boxwave.com/products/armorcase/armor-case-htc-touch-cruise_3046.htm
http://www.pdair.com/catalog/product_info.php?cPath=10100000_900000_11000220&products_id=7162
There are two problems with hard aluminum cases like these:
1. It adds at least 100 grams to the weight of the phone, so it becomes even heavier than the Kaiser ! (and probably even bulkier).
2. If you keep it inside the case while talking (for example you keep it in your pocket, and talk with a BT headphone), the aluminum case will damage the radio signal (both the 3G signal and the BT signal).

@noam32: can you give me the ebay hyperlink, please?

Sorry, I saw one for the Kaiser, and assumed the cruise has one too. Apparently not...

My orbit 2 has a slight section of the screen that appears as if it has begun to get screen burn, a slight blue can allways been seen now which is quite annoying. I am not going to take it back unless it gets anyworse as it took me long enough getting the thing in the first place.

bloedfisch said:
..Now i am very sad, because o2 want to have 230 euro from me (round 270 dollar) to repair my device.
...
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Click to collapse
this is not covered under the 1 year manufacturers warranty?
this is scaring me..i know what you guys are talking about when u refer to pressure...i can feel it when i push down sometimes compared to other pda phones i have used..
if this is not covered under the warranty, that is upsetting

This is scary indeed. I don't like how you can feel two screens sorta thing. They should have done this better. There should be no gap between the two layers.

Sadly broken displays not covered under the warranty!!!
@JEMSonline: If your display is not broken yet, you can give your device back, because this time it is covered under warranty.

Replacement LCD for your TC Cruise, DIY
Whenever you decide to replace a broken screen yourself you can order one at PDA parts for 119 euro's.
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Oh great! But does it fit in the o2 Xda orbit 2, too? And how much are the shipping costs to germany? Thank you for the link.

Hi bloedfisch,
I'm not sure if it will fit the Orbit2. When I check the website there is no O2 model in the list.
Best way to find out if they can supply you with an Orbit2 screen and send it to Germany is to contact PDA parts.

briggs81 said:
This is scary indeed. I don't like how you can feel two screens sorta thing. They should have done this better. There should be no gap between the two layers.
Click to expand...
Click to collapse
you describe it perfectly.
And i believe this is the cause of the snapback sound which is made sometimes when you tap the screen in the upper right hand corner..
god i am regretting purchasing this as each day goes by i seem to find another thing wrong with it...heh

...and I have 2 dead pixels on my screen. But can't be bothered to wait 15 days for repair and...need to live with them ;]...

For me, somehow dust entered from one end of screen inside the LCD! strange! Its with O2 Germany for repair, 3 weeks+ now Apprantly it comes under warranty repair, but still its so painful. Ive seen other posts with rubber rings coming off the O2 Orbit 2 and loose slider button (the latrer problem is common with Polaris and Orbit 2). I have to say, very low quality manufacturing! Still the hrdware capabilites and software are very good.

[Q] What was your face like when your tablet was fine?

So, what was your face like when you realised your transformer had no issues?
After having had the luck of a perfectly functional and non-flawed first batch transformer, Was dreading the worst when I finally got my own dock and could put aside the dock I borrowed from my friend.
I couldn't quite believe my luck when my dock worked and is still working fine after 24 hours, even with trackpad.
My face was sort of like this
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So what was your face like when your transformer was in full working order?
EDIT: This of course could also mean I wasn't actually lucky and that the majority of users have a well working product (which you wouldn't think after reading these forums on a daily basis).

Maybe I'm crazy but I expected I'd receive a well built, fully functional product. That expectation was based on years of system building using Asus products & the understanding that forums like these receive more posts from people seeking support for problems than posts from thrilled, happy, users
but to answer your question.. when I realized my tablet and dock were good,I did this link is work safe
http://youtu.be/WwSBwOmOkso

It took about a week for my Transformer to have its first Sleep of Death, and about the same amount of time for the case to start creaking. Will you post your face when either of those happens?

Good to hear! No issues at all? I hope it's the same with me.
I got my dock in today, but still haven't been able to order my TF. Hopefully this delay is a blessing in disguise.

dfin13 said:
It took about a week for my Transformer to have its first Sleep of Death, and about the same amount of time for the case to start creaking. Will you post your face when either of those happens?
Click to expand...
Click to collapse
Had my tab for 3 weeks. No sleep of death. Also it's plastic, of course it's gonna creak, anyone who's actually bothered by it shouldn't buy plastic in the first place.

It's funny to me that everyone is so happy to get a working product. I've never been an early adopter of anything without experiencing a few minor issues. The TF is no exception, but Asus seems quick to respond to concerns, so hopefully these "no issues" threads will no longer be necessary.

mine arrived with the latest firmware
so is that the new batch?

Mine did too....I hit the "update" button and it said that my software is up to date..

seshmaru said:
Had my tab for 3 weeks. No sleep of death. Also it's plastic, of course it's gonna creak, anyone who's actually bothered by it shouldn't buy plastic in the first place.
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Click to collapse
Most of my Evo is plastic, wanna guess what it doesn't do? I don't mind the creak, only happens when I squeeze the right back side of it, but the flex and creak are there, only on that side, and it reeks of cheap construction. It's a $400 IPS tablet though, can't expect it to be 100% solid I guess.

dfin13 said:
Most of my Evo is plastic, wanna guess what it doesn't do? I don't mind the creak, only happens when I squeeze the right back side of it, but the flex and creak are there, only on that side, and it reeks of cheap construction. It's a $400 IPS tablet though, can't expect it to be 100% solid I guess.
Click to expand...
Click to collapse
The only piece of tech I have that has a plastic body and doesn't creak is my G9x, and I have quite a few pieces of flagship tech, including from HTC. it always creaks somewhere.

Defect - Bubble under S6 glass assembly.....(Whats up with Samsung???)

After being through at least three s6 phones; with this one having a latest manufacturing date less than two weeks old (15.11.2015) I suppose I am now sick and tired of Samsung quality issues....or just plain unlucky.
My brand new S6 (Black Sapphire, 64GB) has a slightly warped / bubbled area around 2 mm wide underneath its glass assembly directly under the Samsung logo. This is likely due to excessive glue pressing too hard on some internal component or warping owing to excessive heat....or may have risen in transit in case something pressed too hard on the box, putting pressure on the display assembly.
First phone bought online had tiny screen and aluminum bezel scratches out of the box. (Manufactured in April 2015, made in Korea)
Second phone had a scratched home button, scratched speaker grill and bubbles / warping under the rear glass panel ( this was a June 2015 batch phone, Vietnam...I can share pics of this too if needed).
Third time, the subject of this thread....... still unlucky ......made in Vietnam.
Nearly all Sapphire Black variants I have seen have the bubbling / warping issue to a minor extent near the touch buttons, but anywhere else on the phone is certainly not acceptable. I have seen this on the Platinum Gold model as well.
I suppose 99% of consumers live without realizing such 'defects'; but anyway, please let me have your thoughts on this. Its either abysmally poor QC in the manufacturing facilities or something else is amiss.....Samsung seems to have completely lost it in recent times....
Look under the 'A' and 'M' in the Samsung Logo. Can this be fixed? (edit...looks much prominent in actual once you have noticed it and then you just cant ignore it :/ )
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Mine is absolutely ok, mine is SM G920I, made is Vietnam, manufacturing date- 2015/08/22, Sapphire Black 32GB...
Looks like u are very very unlucky..
Sent from my SM-G920I using Tapatalk

Ive bought a galaxy s6 64gb gold platinum and ive noticed the HR sensor has a large scratch on its glass/cheap plastic, i was about to return it and get a new one but then again ive noticed no screen dead pixels, no camera dead pixels and no other scratches on the entire phone, conflicted ive tried to swap it from the nearest store i could find of the Company that sold me that phone, they told me i should go to the exact store i bought it instead as it must have been some issues with their own stock, i gave up as i was pretty worried that if i wasted my time to go to that other store they wouldve traded me for an even more damaged unit, so i decided to make an effort and live with it but i get what you are saying, its absolutely insulting to buy a 650€ phone in such petty conditions, itll make me rethink later about my next brand phone pursache.

I've had multiple GS6's in my hand and yes, I've seen what you are talking about. Mine has it also. But damn man you are picky. No phone is ever going to be perfect. I've had LG phones that had "defects" like these. Don't even get me started on iPhones. I've had an iPhones 5s factory sealed. When I opened it the top part of the screen was coming off. I've seen several marks on brand new iPhone 4 and 4S's.
It's your opinion and you have a right to have them but I think this is too mutch. Try to enjoy your devices instead of trying to find "defects".

I've had the same problem!! I sent it to repair. Warranty covered it and now I have a new screen.

Robi-K said:
I've had multiple GS6's in my hand and yes, I've seen what you are talking about. Mine has it also. But damn man you are picky. No phone is ever going to be perfect. I've had LG phones that had "defects" like these. Don't even get me started on iPhones. I've had an iPhones 5s factory sealed. When I opened it the top part of the screen was coming off. I've seen several marks on brand new iPhone 4 and 4S's.
It's your opinion and you have a right to have them but I think this is too mutch. Try to enjoy your devices instead of trying to find "defects".
Click to expand...
Click to collapse
I agree with most of your comments.
Its a bit of OCD.....plus a bit of inherent 'experience'.....
....around 5 years of building scale models as a hobby; painting...buffing, finishing to perfection.
....A side stint for 3 years as a forum administrator / reviewer of tech stuff.
For my current bread and butter; I am employed in Financial Services and have spent three torrid years in the early part of my career auditing and managing quality assurance of financial reports.
To cut it short yes I am overfussy over build quality; but if you recall; back in a the day a Finnish Nokia used to rock like a Mercedes. I still hold on to an N8 which I have kept in mint condition except for a few hairline scratches on the glass appeared over time. Outsourcing production has improved economies of scale but has had corresponding negative effect on quality. A VERTU phone built like a Rolex will obviously have zero issues but lets not forget the S6 has been specifically marketed for build quality and looks...its a $550 phone
On the greater side of things; I do realize that fussing over mundane issues really does nothing in the grand scheme of life......
I have taken the advice to heart. (But I will keep updating you guys and sharing my future experience).

After a minor fall, my screen is as good as dead

Hi there, just thought I would share this with you and ask what you think.
So, I have a Moto G 3rd (bought it a month ago), I quite liked it and was a good upgrade from my original Moto G. However, I never expected it to be so fragile. After one small fall (like 30 cm) my screen seems to be completely messed. I mean the display, as outside the phone is just fine, no cracks or anything, and it was the first time I dropped it. Here's a picture:
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This is really disapointing, and I'm in complete shock, as probably warranty won't cover it and the phone was a major investment for me. Has any of you had a similar experience? Is the moto G not as resistant has it once was? The original one could take a LOT of damage, and it just dying like this on me breaks my heart.
So, what should I do? I contacted Motorola on the website and after a long talk they basically just told me to go to the store where I bought it, which I'll do thursday (it's far from where I live), but I fear they won't offer help. If they don't, is there a way to still send it to Motorola and pay for the repairs? I've tried china replacements on other phones and was never quite satisfied, and this is a new phone :/
Thanks for reading, needed to share my pain!

That's exactly what happened to my previous phone (samsung galaxy s3 neo). Screen was ok, also because it was protected by a tempered glass, but the lcd broke and only showed a few purple lines.
Unfortunately, the outside screen spare was quite cheap (30 euros) while the lcd repair was 120 euros, so I decided to buy the moto. A bumper should protect from this kind of accident.
I'm afraid it's bad news.

Hi guys, just here for a quick update.
I went back to the store and since the device was in very good shape they sent it to warranty and said it could go off has a gpu fault.
I'll update when I, hopefully, get it back!

tiago_c said:
Hi guys, just here for a quick update.
I went back to the store and since the device was in very good shape they sent it to warranty and said it could go off has a gpu fault.
I'll update when I, hopefully, get it back!
Click to expand...
Click to collapse
Great news, let's keep finger crossed and hope they can fix it for free.

Hi again!
Just here to tell you guys I got my phone back and the repair was covered by warranty! Hope my story helps if anyone runs into similar trouble. It was fairly quick too! (2 weeks)
Bear in mind my phone only had 1 month and was in really good shape (no scratches).

I broke my Moto X Pure.... again....

Hello everyone as many of you know (or maybe not) I used to be an active member in here posting everywhere I could poke my head into... I even run the index (which I still have yet to add mokee and cm 13 its coming soon just shows how inactive I have been.) a while back ago I posted about breaking my Moto X Pure and it was even suggested I don't make this post because that post exists... (you can find that post here) Quite recently I managed to break this phone again. the first time the digitizer (or whatever the name is) stopped working from a small crack at the top of the screen... This time the digitizer stopped working but the whole screen was shattered.... I have been phoneless since Tuesday when I dropped it from waist height (I'm 5'3 waist height isn't that high) in a case on a flat surface... Instead of me going and replacing the screen AGAIN or buying a brand new phone (whats the point if they break so gosh darn easily) I forked up some money and bought myself a Gold Nexus 6p. I will still be maintaining the Index to best of my abilities however I think it is understandable if I am not as active as usual... Yes I have pictures no the person in the pictures is not me...
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This phone is very fragile, I also made a post about it http://forum.xda-developers.com/moto-x-style/general/display-extremely-fragile-t3321448

Bad luck mate, I have dropped mine twice already and it is still going strong. Did you pay for the warranty?
Sent from my XT1575 using Tapatalk

OMG, by AK-47?

You could try adding some of that stuff used to repair cracks in windshields. Makes those nasty buggers just disappear. Worth a shot!

If you already have the tools, why not replace the screen again? you could buy 5 or 6 screens for the price of a new phone.

WelcomeToTheSkye said:
Hello everyone as many of you know (or maybe not) I used to be an active member in here posting everywhere I could poke my head into... I even run the index (which I still have yet to add mokee and cm 13 its coming soon just shows how inactive I have been.) a while back ago I posted about breaking my Moto X Pure and it was even suggested I don't make this post because that post exists... (you can find that post here) Quite recently I managed to break this phone again. the first time the digitizer (or whatever the name is) stopped working from a small crack at the top of the screen... This time the digitizer stopped working but the whole screen was shattered.... I have been phoneless since Tuesday when I dropped it from waist height (I'm 5'3 waist height isn't that high) in a case on a flat surface... Instead of me going and replacing the screen AGAIN or buying a brand new phone (whats the point if they break so gosh darn easily) I forked up some money and bought myself a Gold Nexus 6p. I will still be maintaining the Index to best of my abilities however I think it is understandable if I am not as active as usual... Yes I have pictures no the person in the pictures is not me...
Click to expand...
Click to collapse
What case were you using? I'm figuring out which to buy right now and it'd be nice to know which ones to stay away from.

a case isn't gonna protect your screen from impact. you should still get a tempered glass screen protector