Is it "normal" for the thunderbolt's haptic feedback to stop working as you are using it? Mine has done it since I got it. I have tried different kernels and roms and it will still stop working when it wants to and start back in a few minutes. I was hoping cm7 would fix it, but it is still doing the same thing. Anyone have a clue what is causing it?
I have read reports that some have a hardware issue and need to be exchanged
I was hoping that was not the case. Right after I get cm7 installed I have to think about unrooting and trying to get it replaced. At least cm7 with working data is now out for testing!
So you have no issues with the haptic feedback on your Thunderbolt?
yukongt300ex said:
Is it "normal" for the thunderbolt's haptic feedback to stop working as you are using it? Mine has done it since I got it. I have tried different kernels and roms and it will still stop working when it wants to and start back in a few minutes. I was hoping cm7 would fix it, but it is still doing the same thing. Anyone have a clue what is causing it?
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Click to collapse
You've probably already done this, but have you gone into Settings>Sound and made sure that the haptic vibration is checked? I had an issue where I installed a rom and couldn't figure out why haptic wasn't working, and then realized that had been unchecked.
If you've already checked that, then I agree with above - signals a defective handset.
yea that setting is checked. It works when it wants to so I know it is on. I contacted verizon and of course they want to replace my thunderbolt that was bought on launch day with a certified like new replacement.
Has anyone been able to get verizon to replace a thunderbolt after the 14 days with a new one? If not, what kind of condition did your used one come in?
yukongt300ex said:
Has anyone been able to get verizon to replace a thunderbolt after the 14 days with a new one? If not, what kind of condition did your used one come in?
Click to expand...
Click to collapse
I haven't yet had to replace my "bolt (knock on wood) but when I had to replace my DX, I was at like 24-25 days (but after the new 14-day policy) and went into a corporate store and just spoke really politely to the rep that helped me. He checked and since they had no refurbs in the back, his manager authorized a swap with a new one for me. Going in and talking might be the best bet. Always luck of the draw when getting replacements sent to you at this stage (since there's probably plenty of refurbs now).
yea the only thing that sucks about going to the store is having to unroot before you go there. I never end up going. It really ticks me off have to get a used phone after a month but I am going to have to do something. My volume down button doesnt work good also.
from what i've heard its an HTC thing. the incredible suffers from this issue as well. i was hoping a few ROMs had a hack to make it work but from what it sounds like that isn't true -__________-
boristhebladexx said:
from what i've heard its an HTC thing. the incredible suffers from this issue as well. i was hoping a few ROMs had a hack to make it work but from what it sounds like that isn't true -__________-
Click to expand...
Click to collapse
What exactly have you heard and where?
Related
I bought my captivate on release day and have been fairly happy with it so far. I am currently running phoenix 4.5 and have been for a quite a while.
So with that said. I've noticed an odd problem when playing with my phone, it seems the search soft button is being pressed by nothing somewhat randomly(when I'm not even touching the phone). It's rather annoying and I am wondering if I may need to return the phone. anyone have opinions on this?
I had the same issue, ended up calling ATT and returning it. They'll have you do a factory reset and call back in a few days to see if that fixes it....which it won't. Basically, it's up to you if you can live with it or not. Was annoying me enough to get replaced.
uhg, how do I go about getting it replaced? can i take it into the store after i put it back to stock?
mtrsttr said:
can i take it into the store after i put it back to stock?
Click to expand...
Click to collapse
why wouldn't that work?
Sent from my SAMSUNG-SGH-I897 using XDA App
dwanhala said:
I had the same issue, ended up calling ATT and returning it. They'll have you do a factory reset and call back in a few days to see if that fixes it....which it won't. Basically, it's up to you if you can live with it or not. Was annoying me enough to get replaced.
Click to expand...
Click to collapse
mtrsttr said:
uhg, how do I go about getting it replaced? can i take it into the store after i put it back to stock?
Click to expand...
Click to collapse
flash to stock if you rooted or romed it. hell flash to stock just for privacy!
call them, get them to OK the replacement. then flash stock and return
alright, thanks.
I didn't have a store nearby so I had to call and have them send me one. When I got the replacement, I flashed back to stock and did a master clear before sending it back.
Has anyone figured out the problem behind the search button ghosting? I've recently noticed this more often with official 2.2 opposed to 2.1 stock. Though it still happened on both.
Jmurph3 said:
Has anyone figured out the problem behind the search button ghosting? I've recently noticed this more often with official 2.2 opposed to 2.1 stock. Though it still happened on both.
Click to expand...
Click to collapse
I would assume a hardware problem telling the phone that the button is being pressed,
Did anyone who had this problem have the search button dim when it was "ghost pressed"
Do you have any kind of case on the phone. I found that one of my crystal skin gel cases wrapped around the bottom a little far and caused some random soft key presses. Just my experience.
I have this problem randomly, but don't really want a refurb unit. It seems to happen in spurts, like 10 times in a few hours and then won't do it again for a week. Random. I learned my lesson though and won't buy another Samsung phone again. GPS has never worked for me and that's a real sore spot.
Sent from my SAMSUNG-SGH-I897 using XDA App
I've had the G2X since release. It was my first smartphone, and so maybe I wasn't entirely sure what to expect. (I probably still don't have a real idea.) I've had the freezing/rebooting problems since about 2 weeks in. There are times it just won't "wake up" or just automatically reboots itself. I'm way outside buyer's remorse, obviously, so what kind of options to I have? Can I still get the phone replaced by T-Mo, to hopefully get one that has less reboot issues?
In case you were wondering, I have modded the phone to see if other ROMs would fix the issue, but they have not. It seems like the freezing issue will be gone for a short time after wiping and flashing a new ROM, but then a couple of weeks later it's back to how it was. Any advice? Maybe try to trade it out on CL or something?
Irishdoom said:
I've had the G2X since release. It was my first smartphone, and so maybe I wasn't entirely sure what to expect. (I probably still don't have a real idea.) I've had the freezing/rebooting problems since about 2 weeks in. There are times it just won't "wake up" or just automatically reboots itself. I'm way outside buyer's remorse, obviously, so what kind of options to I have? Can I still get the phone replaced by T-Mo, to hopefully get one that has less reboot issues?
In case you were wondering, I have modded the phone to see if other ROMs would fix the issue, but they have not. It seems like the freezing issue will be gone for a short time after wiping and flashing a new ROM, but then a couple of weeks later it's back to how it was. Any advice? Maybe try to trade it out on CL or something?
Click to expand...
Click to collapse
You have one year of manufacture warranty from the time you buy it. I suggest you call T-Mobile and ask for a replacement.
Sent from my LG-P999 using xda premium
You didn't mention if you did the GB upgrade and the new baseband. If you are really tired of it just send it to me in Thailand free. I can use another phone for testing rom builds.
Hah, I did do the official GB upgrade before I started putting ROMs on it. I was basically hoping that would fix my issues, but it didn't, so then I started in on ROMs. Currently running the latest Weapon, which I like, but the reboots/freezes are wearing on me. I'll try to call T-Mo.
Irishdoom said:
Hah, I did do the official GB upgrade before I started putting ROMs on it. I was basically hoping that would fix my issues, but it didn't, so then I started in on ROMs. Currently running the latest Weapon, which I like, but the reboots/freezes are wearing on me. I'll try to call T-Mo.
Click to expand...
Click to collapse
The phone is defective. Get it swapped out under your warranty. Mine has only rebooted and sod once the entire time I have owned it. Occasional reboots and sod are normal for Android (usually a bogus app running havoc on the system). If you have frequent problems you have something wrong with your device. If you have tried running stock without installing programs and still have problem you definitely need to do a warranty replacement pronto. When you get your new one run it a few days without adding any apps to make sure it is okay. Then add apps slowly so if one starts causing problems you can pinpoint down easier and zap it off your phone. When the G2X is running correctly, it is one of the best Android devices on the market today.
So I have had my s3 since around the 10th and I've loved it so far. Lately I have been having issues that surly aren't annoying but on the other hand im not exactly sure if a software update would fix anyone of these things. As of now I am not rooted at all and everything is stock. These are my main problems for the phone
1.) While texting on stock messaging app (I just love the stock app) the keyboard constantly freezes up while im texting
2.) Screen flickers yet not too drastically
3.) For some reason when I try to set my custom vibration pattern it only stays as the basic call vibration and only changes when im getting a phone call.
Like I said these issues really aren't drastic and im not sure if it really warrants a replacement phone at all. I talked to the VZW tech support and she said that its up to me really because I am deff able to get one for these issues. The only thing that made me have second thoughts was the fact that she said most likely im getting a "certified like new phone" meaning that its basically been used before and im not sure if I should really trust it. Anyways im really on the fence about this so if anyone can give me some in sight id really appreciate it.
ps: I did factory resets and everything and it still has not fixed these issues
blackguy101 said:
So I have had my s3 since around the 10th and I've loved it so far. Lately I have been having issues that surly aren't annoying but on the other hand im not exactly sure if a software update would fix anyone of these things. As of now I am not rooted at all and everything is stock. These are my main problems for the phone
1.) While texting on stock messaging app (I just love the stock app) the keyboard constantly freezes up while im texting
2.) Screen flickers yet not too drastically
3.) For some reason when I try to set my custom vibration pattern it only stays as the basic call vibration and only changes when im getting a phone call.
Like I said these issues really aren't drastic and im not sure if it really warrants a replacement phone at all. I talked to the VZW tech support and she said that its up to me really because I am deff able to get one for these issues. The only thing that made me have second thoughts was the fact that she said most likely im getting a "certified like new phone" meaning that its basically been used before and im not sure if I should really trust it. Anyways im really on the fence about this so if anyone can give me some in sight id really appreciate it.
ps: I did factory resets and everything and it still has not fixed these issues
Click to expand...
Click to collapse
Sounds like something isn't right and about to go bad to me. I'd call VZW support and see if they will replace it.
Did you reflash stock image from Samsung site? I would try that before taking a chance of getting a CLN phone for the same reasons as you.
Sent from my SCH-I535 using xda premium
HHF2 said:
Did you reflash stock image from Samsung site? I would try that before taking a chance of getting a CLN phone for the same reasons as you.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
How do I go about that? im a noob flasher haha
HHF2 said:
Did you reflash stock image from Samsung site? I would try that before taking a chance of getting a CLN phone for the same reasons as you.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
They already confirmed that they are able to do so
Go-to the development sub forum and read the stickies. If it is your first time, I would even print them out and follow the instructions step by step.
Sent from my SCH-I535 using xda premium
HHF2 said:
Go-to the development sub forum and read the stickies. If it is your first time, I would even print them out and follow the instructions step by step.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Ok thanks ill do just that. My final question now is does this count as rooting my phone? just in case I do end up sending back my phone I dont want there to be any problems with it
Turn off Settings | Display | Auto adjust screen tone to address the flicker problem.
The keyboard is probably searching predictive text; I've only used the stock KB for a few minutes. Wife and I use SwiftKey without any problems (including right now).
I have vibration disabled completely, so I can't even guess on that one (I can't even find the option you're talking about and I know I've seen it before!)
blackguy101 said:
So I have had my s3 since around the 10th and I've loved it so far. Lately I have been having issues that surly aren't annoying but on the other hand im not exactly sure if a software update would fix anyone of these things. As of now I am not rooted at all and everything is stock. These are my main problems for the phone
1.) While texting on stock messaging app (I just love the stock app) the keyboard constantly freezes up while im texting
2.) Screen flickers yet not too drastically
3.) For some reason when I try to set my custom vibration pattern it only stays as the basic call vibration and only changes when im getting a phone call.
Like I said these issues really aren't drastic and im not sure if it really warrants a replacement phone at all. I talked to the VZW tech support and she said that its up to me really because I am deff able to get one for these issues. The only thing that made me have second thoughts was the fact that she said most likely im getting a "certified like new phone" meaning that its basically been used before and im not sure if I should really trust it. Anyways im really on the fence about this so if anyone can give me some in sight id really appreciate it.
ps: I did factory resets and everything and it still has not fixed these issues
Click to expand...
Click to collapse
reason #2 is enough to try and get it swapped.
That is a hardware issue, and will only get worse.
I have had a dozen smartphones, and anything that CONNECTS stuff (headphone jack to the motherboard, cables connecting screens etc) only get worse until they stop working entirely.
Good luck!
blackguy101 said:
Ok thanks ill do just that. My final question now is does this count as rooting my phone? just in case I do end up sending back my phone I dont want there to be any problems with it
Click to expand...
Click to collapse
Flashing the stock image through Odin is not the same as rooting your phone. It would not trip the flash counter so you could still return it if you wish.
stevenjcampbell said:
reason #2 is enough to try and get it swapped.
That is a hardware issue, and will only get worse.
Click to expand...
Click to collapse
If it is a hardware issue and not the setting I mentioned, I agree, definitely return it without hesitation.
Rolo42 said:
If it is a hardware issue and not the setting I mentioned, I agree, definitely return it without hesitation.
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Click to collapse
Ya thanks for the suggestion I tried changing the setting yet the flicker isn't going away. Like I said its nothing big and if you aren't paying attention it isn't really that apparent it is there but your right I think I better exchange it before anything happens thanks for all the advice =)
I cant believe I went through 6 devices.
The first 4 had the same problem. Old text messages would send themselves to the last 2 people I texted, at random. 4 in the afternoon or 3 in the morning. I was annoying my friends all the time. 5th device came with damage (stuck power button would turn the phone off by itself)
Last device, the one im using now is stuck in landscape for no apparent reason. Dock mode is on and I cant turn it off. Something is making my phone think its on. Called AT&T, complained, told them about how many devices ive been through. Initially got denied, asked to speak to a manager. Got denied again, they offered a year-early upgrade for no charge, but I denied that. After about 30 minutes of back and forth, they decied to send me a blue GS3 that should be here this week
The phone has been good to me when it worked, but Im tired of getting replacements.
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
Click to expand...
Click to collapse
Why would he have problems with the S3?
Man this is weird as hell!
ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
Click to expand...
Click to collapse
This, clearly
So if you are moving to a new device then this thread is pointless? I mean we are here to talk about the one xl, not who's getting what phone.
Sent from my One X using Tapatalk 2
You must be doing something wrong...
CollegeProfesor said:
...Old text messages would send themselves to the last 2 people I texted, at random...
Click to expand...
Click to collapse
Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.
phi11yphan said:
Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.
Click to expand...
Click to collapse
Exactly. The problem the first four "phones" had was almost undoubtedly NOT a hardware problem, and I'm amazed and dismayed that you got them to replace your phone (dismayed because that cost gets passed on to everyone else, AND the more people do this the less likely people with legitimate problems are going to get their problems addressed... boy cries wolf syndrome, if you will)
When my GS II was randomly shutting down they made me try a phone with NO apps installed other than what came pre-installed, for a week to eliminate app issues. And because I was desperate, I did.
I have had the text issue when texting people on T-Mobile. Only certain people on T-Mobile. Theirs would come to me several times, or mine would go to them duplicated or delayed and they would get like 5 at once. Never did figure out the cause, it just stopped on its own. This was a few years ago, though. In this case I would expect some app on your phone. The XDA does this thing that if I post an image on the forum, like an hour later I get a toast that my reply was successful, and find it duplicated my post.
Sent from my Note ][
I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.
HTC_Phone said:
I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.
Click to expand...
Click to collapse
Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app
absolutelygrim said:
Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.
HTC_Phone said:
Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.
Click to expand...
Click to collapse
My first HOXL had the same screen problem. Went to one att store, explained the problem and they turned me away. Went to another store nearby, explained the problem, and they went into the back and got me a brand new one no questions asked. Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
Sent from my One X using xda premium
I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.
hyun18 said:
I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.
Click to expand...
Click to collapse
i had 13 replacements back when had the evo4g
Skillfulshoe said:
Just try different stores, maybe you'll get lucky
Click to expand...
Click to collapse
or, if you only want to hit one place, google the nearest att Device Support Center. if it isn't too far of a drive, i can't imagine they'll ever turn anyone away. their primary function is to fix or replace your phone (if it's within the 1 yr mfr warranty). no receipt needed... they'll bring up your account. (don't give them a device that's been visibly tampered -- revert back to stock, etc)
Skillfulshoe said:
Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
Click to expand...
Click to collapse
You can't exchange for a new phone in-store beyond the first 30 days. After that, you go through warranty and its all refurbs. As previously mentioned, you can go to that a Device Support Center, but they will still be refurbs, but at least you can test them out before leaving the place.
Multiple defective refurbs are common, and even the same issue. But the 4 in a row with the exact same text issue is odd, if not suspicious. Are you migrating any backed up data like SMS? Might even be a network related problem.
Ironic user name is ironic.
I have never had issues with this phone.. something is up..
My Skyrocket started from having a small blue airbursh type dot on the screen and it moved to the whole phone throughout the day, After a while the screen got really dark blue, but was still functional until today, I think the problem came from charging my phone. But I am using the same charger, so I'm not 100% sure why it would suddenly stop working.
It started in the morning and progressively got worse throughout the day after charging it throughout the night, and then last night I charged it again and now the screen just doesn't display anything. I can still use muscle memory to unlock my phone with the pattern, and it will still receive notifications.
Does anyone have any ideas? The only difference between how it was charged yesterday and today is that I'm in South Carolina instead of Kentucky.
Go back to Kentucky! Jk. It could be a hardware issue but I'd rule that out by trying a different rom. You didnt say what rom you're currently on.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I am running CM10.0, the stable version of it. I haven't upgraded because I didn't really find it necessary as I was happy with the way it was. It's a really weird problem though.
It seems to be because of the charger, but I'm still not 100%. Should I just try to recover to the original GB rom through Odin?
Here is a picture of the phone when it was blue. Hopefully it uploaded perfect.
Sorry about the black, wanted to make sure none of my friends got mad at me for showing their picture and/or texts on the interwebs. Just in case thing.
xdflames said:
I am running CM10.0, the stable version of it. I haven't upgraded because I didn't really find it necessary as I was happy with the way it was. It's a really weird problem though.
It seems to be because of the charger, but I'm still not 100%. Should I just try to recover to the original GB rom through Odin?
Click to expand...
Click to collapse
I'd try a different rom to see if out I'd rom related. But I haven't heard of anyone else having this issue. Odin'ing back to gb or a newer os, should tell you if it's hardware or software related.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Okay, it appears to be a hardware problem. Flashed the stock GB tar from here http://forum.xda-developers.com/showthread.php?t=1652398 and have absolutely no luck. Odin worked successfully and the phone still seems to be having the same problem.
Has anyone ever heard of or seen this problem before? It's pretty random. I think I have the phone under insurance, where as I will just tell them I lost my phone.. Otherwise looks like I'll be without a phone for a while unless I go out and buy an unlocked one, as I wanted to switch carriers next year when my contract was up!
If youre still under the one year warranty, AT&T should be able to give you a refurbished one. This is the first blue screen issue I've seen or heard of.
Sent from my S2SR
SKyRocKeting727 said:
If youre still under the one year warranty, AT&T should be able to give you a refurbished one. This is the first blue screen issue I've seen or heard of.
Sent from my S2SR
Click to expand...
Click to collapse
It wasn't under warranty, as I've had it for a year and a week almost exactly.. And they want a whopping $200 for it through insurance. I'm not doing that. I'm tired of the Skyrocket and I'm not going to pay $200 to get it through insurance. It isn't on warranty, but it was under insurance. I can tell you this is the last time I insure a phone.
I'm going to be buying a Nexus 4 and re-use my SIM, and if it doesn't work I will just ask AT&T for another SIM card and deactivate my old one.
So, it is pretty much 100% where the phone isn't going to work anymore, and I'm not really sure if a screen replacement will work. So yeah, looks like I am going to go with the Nexus 4 and be happy with it.
I do have a question kind of unrelated, and I'd be happy if someone can point me in the right direction and give me an answer here so I don't have to gunk up the forums with another topic.
Is there anyway to grab my phone's data virtually or through the recovery file? Fortunately I was smart enough to make a backup to my sdcard right when it started turning blue. Is there some way I can get my pictures and some important notes from my phone?