Hi All,
My little sister has an Inspire 4g. She's not very tech savvy and wouldn't know the difference between a rom and a skin. She is now on her 3rd inspire because of what sounds to me like a bricking problem. Any help in diagnosing this problem would be great. I searched the forum, but everything i found had to do with rom flashing.
Symptoms:
Phone won't power on unless battery is removed. Once it starts powering up, it gets to the HTC logo and freezes. She waited about 15 minutes and nothing would happen.
This happened over night one night, she woke up and couldn't power on.
It also happened 10 days later with a replacement phone while playing a game.
Any thoughts on the matter?
Thanks,
Ratkid2271
Has the phone been rooted?
mudknot2005 said:
Has the phone been rooted?
Click to expand...
Click to collapse
No, the phone was not rooted. She wouldn't know how to root. Everything is stock, except for a few apps she installed from the market place.
You say she's on now on phone #3. The symptoms you describe occurred on #3, or on all three phones?
In other words, has it been the same exact symptoms that caused her to go through two other phones?
Sent from my Inspire using XDA Premium
The first phone bricked over night, the second while she was playing the game. Her third phone has not bricked yet, but I want to help her prevent it from bricking if I can. She's getting fed up with the phone...
Sent from my MB860 using XDA App
Have you tried a new or different charger?
Sent from my ADR6300 using Tapatalk
C Brown said:
Have you tried a new or different charger?
Sent from my ADR6300 using Tapatalk
Click to expand...
Click to collapse
Or especially car charger. Never turn the car on with the phone plugged in. Bad mojo.
Sent from my Inspire 4G using XDA Premium App
First phone that bricked, it was charging from a wallwart over night. The second time it was not plugged in at all...
Sent from my MB860 using XDA App
ratkid2271 said:
First phone that bricked, it was charging from a wallwart over night. The second time it was not plugged in at all...
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Where are these phones coming from? ATT store, best buy, Costco?
I find it hard to believe you'd get 2 bad phones, and be fearing for a third, if the place you got them from are giving you new, not refurbished replacements. I'm not saying it isn't possible, just that it seems unlikely, especially with this phone, from this manufacturer.
Just for piece of mind, you may want to give a closer look at your what/how your sister is using/handling the phone, as well, just to make absolutely sure the problem is indeed a bad batch of phones.
That way if it does happen a third time, you can confidently articulate the symptoms to the place of return. After having to replace more than a couple phones, places might start to get a little more reluctant to keep doing replacements.
FWIW
Sent from my Inspire using XDA Premium
The original phone was purchased at an at&t store. The replacements came from the same store. They were NIB. The only thing that i can think of is that an OTA update was pushed (are they able to force the update, they prompt on my atrix) and she didn't let it finish. Would that brick the phone?
ratkid2271 said:
The original phone was purchased at an at&t store. The replacements came from the same store. They were NIB. The only thing that i can think of is that an OTA update was pushed (are they able to force the update, they prompt on my atrix) and she didn't let it finish. Would that brick the phone?
Click to expand...
Click to collapse
I'm telling you its the midget porn. All the kids are watching it these days
Sent from my Desire HD using XDA App
ratkid2271 said:
The original phone was purchased at an at&t store. The replacements came from the same store. They were NIB. The only thing that i can think of is that an OTA update was pushed (are they able to force the update, they prompt on my atrix) and she didn't let it finish. Would that brick the phone?
Click to expand...
Click to collapse
An failed OTA update could definitely brick a phone, and I have heard of Verizon or some carrier doing a "silent" update, but I don't think one has occurred for this phone yet, though an update is in the works from att.
Besides, I don't think they'd do a major, potentially brick-causing OTA anyways, after what happened with the bell/rogers captivate, or whatever it was, fiasco awhile back.
If the replacements were NIB and from att, that makes me even more skeptical that the cause was a bad batch of phones, especially if the replacements were spaced several days apart, as they get new shipments in, further decreasing the likelihood of 2 bad ones from the same batch.
Sent from my Inspire using XDA Premium
The whole issue of brick by ota update can easily and practically be solved by manufacturers of Android phones distributing desktop update software, similar to blackberry manager software. I know with the Samsung captivate, you can download the kies program to update. But it wasn't distributed with the phone so most users aren't going to be aware. I still yet have to be explained why this isn't in practice.
Sent from my Desire HD using XDA App
my first inspire did this. This was on day one without root. I would think it was probably a bad coincidence. I bet she's in the clear.
Sent from my Xoom using XDA Premium App
laxwillsch said:
my first inspire did this. This was on day one without root. I would think it was probably a bad coincidence. I bet she's in the clear.
Click to expand...
Click to collapse
Do you know what you were doing when this happened?
I wish i actually saw the phone(s) in their bricked state. I feel like i could give better information to everyone. It seems like this is not a very common issue or i would have found at least one other post about it. I'm hoping it was just a fluke. Thanks for all the suggestions guys.
XDA members rock!
I think she's going to have to take a good long look at what she has done with each phone...
- How has she been charging it?
- Did she download the same apps every time? What were they?
- Does she have any friends who have offered to help her tweak the settings or anything on the phone that may have inadvertently messed up something or tried to flash it?
- What sort of environment is it kept in?
- Protective case? Other accessories?
I think these need to be investigated to properly identify the cause. 3 phones dying that quickly may be indicative of a situation that she is creating without KNOWING that she is doing so.
If it bricks after failing a OTA update, and you still got it to boot I don't see why you couldn't run the RUU. Even then if it doesn't fully boot you shouldn't have a problem getting into the boot loader and using a pd98img to recover. It is really hard REALLY hard to completely brick this phone.
mudknot2005 said:
If it bricks after failing a OTA update, and you still got it to boot I don't see why you couldn't run the RUU. Even then if it doesn't fully boot you shouldn't have a problem getting into the boot loader and using a pd98img to recover. It is really hard REALLY hard to completely brick this phone.
Click to expand...
Click to collapse
D'oh, you beat me to it...was just thinking the same thing about using a stock RUU and the bootloader.
Related
Ok so today I mow my yard and I plug in my Thunderbolt in to the USB charger on my PC when I come inside my phone is bootlooping. So I think ok whatever I will flash one of the many backup's I made.
So I pull the battery and boot into the bootloader, then when I go into recovery after about 2 seconds the phone powers off and starts bootlooping again??? Ok that's a first for me and I have been flashing and rooting since launch day of the OG Droid, (ok, ok not since the first day but like a month later). So I pull the battery again this time for 30 minutes because I read someone else had something like this happen yesterday. When I put the battery back in same thing! Now I pull the battery for 4 hours...same outcome.
Now I'm thinking RUU time so I grab the stock RUU pull the SD card from my Thunderbolt pop it in my Incredible load the RUU renamed to PG05IMG.zip and put it back in the Thunderbolt. Load the bootloader and flash the RUU. Reboot after it's done and would you believe it...the same thing! the phone won't load past the splash screen before rebooting.
I forgot to mention before trying all this I tried using adb to reboot into recovery and I kept getting "error: device not found" and I know how to use adb.
It's only been about 9 hours since I've been able to use my 2.3.4 GingerBread with parts of 3.0 Sense Thunderbolt and I already having withdrawals how am I going to make the next 2 to 3 weeks while it's being repaired???
Ok end rant...
Go to verizon, swap it for a new one. Warranty case for sure.
bilbobrian said:
Go to verizon, swap it for a new one. Warranty case for sure.
Click to expand...
Click to collapse
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
I'm loosing faith in the Thunderbolt. I really feel we are all just a bunch of beta testers.
bunklung said:
I'm loosing faith in the Thunderbolt. I really feel we are all just a bunch of beta testers.
Click to expand...
Click to collapse
Huh? Off topic and makes no sense.
//Tap'd on my TBolt while grounded\\
bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
I understand your rooted but if it cant boot up then there is a problem. Just go to verizon and show them. Once they see it cant boot properly they will exchange it or overnight one to you.
I apologize if Im missing something..
bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
You may get away with getting it swapped through warranty. But I can't promise you it won't come back at you. Someone may have a solution for you though. Wouldn't give up yet. Sorry I don't.
//Tap'd on my TBolt while grounded\\
chkmate said:
Huh? Off topic and makes no sense.
//Tap'd on my TBolt while grounded\\
Click to expand...
Click to collapse
*Shrug*
He has a problem, I do too. We both own Thunderbolts. Maybe I should have been more specific.
To each his own. The end.
bunklung said:
*Shrug*
He has a problem, I do too. We both own Thunderbolts. Maybe I should have been more specific.
To each his own. The end.
Click to expand...
Click to collapse
Well then relate your problem with his. Just saying "your losing faith in Thunderbolt" tells me nothing. Don't mean to sound like an a$$, just saying. When I read your first comment I got nothing from it.
That being said...I haven't been a Bolt owner for long, but it does seem like a strange issue. You would think flashing a radio or backup would resolve the issue. But hasn't.
//Tap'd on my TBolt while grounded\\
Definitely sounds like a Warranty Issue. I'd try to get it exchanged if no one can come up for a solution to the problem.
I had a G1 back in the day that had some odd problem and I was rooted, Tmo looked at it and wouldn't touch it. So, I called HTC. I told them that I purchased the phone off Craigslist so Tmo couldn't help me, and asked how the warranty works on their end. They said that since the production of the phone started less than a year ago, they knew it was still eligible for warranty even without a receipt. There would be a triage fee if it was found to be a non-warranty issue, and it was something like $40 including the shipping back. I acted dumb when they asked if it was rooted...asked them what that meant? LOL. Sent it in, they fixed it and sent it back to me, no charge. Fast too. I was very happy and that is why I have stuck with HTC since then. It may or may not work for you, but it was painless for me.
bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
Such chivalry is rare in these days.
Applaud. Best of luck!
Sent from my ADR6400L using Tapatalk
bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
They don't care. Take my word for it. If it never boots they won't care.
I'm actually having this exact same issue. Has anyone found a solution yet or is the only solution to have the phone replaced?
Wow. I thought for sure hbooting the unsigned stock RUU would fix this. How about hbooting a signed ruu? It wouldn't hurt at this point.
Also make sure when you renamed the pgimg05. Zip that there was nothing at the end of the extention. I've heard some people say that windows has been known not to show that full file extension correctly.
raider3bravo said:
Wow. I thought for sure hbooting the unsigned stock RUU would fix this. How about hbooting a signed ruu? It wouldn't hurt at this point.
Also make sure when you renamed the pgimg05. Zip that there was nothing at the end of the extention. I've heard some people say that windows has been known not to show that full file extension correctly.
Click to expand...
Click to collapse
I thought hbooting the stock RUU would fix it as well, and yep it was named correctly. It's funny because it would stay on the hboot screen as long as I let it with no issue what so ever but within 2 seconds of going into recovery it would reboot.
I went back to Best Buy today as that is where I bought it to see how much they would charge to ship it out to be fixed. The mobile manager remembered me because I was 1st on the pre-order list. (I'm sure we all remember the train wreck the Best Buy pre-orders became) So any way he really went out of his way to help me. He said he has had 3 other Thunderbolts brought in for the same issue. He was able to send my phone in under their Black Tie program.
I told him I rooted the phone and was willing to pay for the repairs but he said he was pretty sure that the other 3 phones were not rooted. He said that he knew FOR SURE that at least one of the phones was not rooted because the lady that owned it did not have any branches in her family tree, (his words not mine). Since he has seen it 3 times he was not charging me. He only asked that I had the stock hboot on the phone. I had already flashed that in my attempt to get it running.
I'm with cstrife, I managed to destroy my tab with a mix of flashing and charging via outlets in India. It bootlooped for a while then just kind of gave up and began to display a strange download screen when I plugged it in to charge. I brought it to VZW and played stupid, I told them I woke up and it had this weird screen... I had a brand new one at my door the next morning and haven't heard a word from them... It probably just costs more to check it out deep enough to find out its rooted than it does to just give you a refurbished one, gut swap yours, and then send to someone else as a refurbished one...
Sent from my SCH-I800 using XDA App
Had this happen to me and just pulled my SD card, rebooted and it was fine. Not saying it will work for u but give it a shot.
Sent from my ADR6400L using XDA App
bp328i said:
I thought hbooting the stock RUU would fix it as well, and yep it was named correctly. It's funny because it would stay on the hboot screen as long as I let it with no issue what so ever but within 2 seconds of going into recovery it would reboot.
I went back to Best Buy today as that is where I bought it to see how much they would charge to ship it out to be fixed. The mobile manager remembered me because I was 1st on the pre-order list. (I'm sure we all remember the train wreck the Best Buy pre-orders became) So any way he really went out of his way to help me. He said he has had 3 other Thunderbolts brought in for the same issue. He was able to send my phone in under their Black Tie program.
I told him I rooted the phone and was willing to pay for the repairs but he said he was pretty sure that the other 3 phones were not rooted. He said that he knew FOR SURE that at least one of the phones was not rooted because the lady that owned it did not have any branches in her family tree, (his words not mine). Since he has seen it 3 times he was not charging me. He only asked that I had the stock hboot on the phone. I had already flashed that in my attempt to get it running.
Click to expand...
Click to collapse
Honesty turned out to be the best policy in this case. Congrats.
Sent from my ADR6400L using Tapatalk
MrHawaii said:
Honesty turned out to be the best policy in this case. Congrats.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
Thanks, now I just have to wait 2 to 3 weeks to get it back. What to do with all that time!!!
Alright so before you get to caught up in the title, let me explain myself. I have been doing some research on which phones that at&t and sammy would upgrade to ICS, the infuse was not one of them. The Galaxy S II Skyrocket however was one. I promptly looked up the cities that have at&t LTE, I was pleasantly surprised when I saw my city there. I remembered back to when I owned the awful Motorola Backflip. I hated it so much I used the warranty department at at&t to switch the Backflip out three times before being sent an HTC Aria the fourth time. I decided to try this with the infuse and this time the phone they were willing to supply me with was the Galaxy S II Skyrocket. I thought that sharing this may help some of you who want a phone that will definitely receive ICS. If your Infuse is still under warranty, call up at&t give them crap till they send you an infuse (repeat 3 times) and enjoy your skyrocket the 4th time!
anup111 said:
Alright so before you get to caught up in the title, let me explain myself. I have been doing some research on which phones that at&t and sammy would upgrade to ICS, the infuse was not one of them. The Galaxy S II Skyrocket however was one. I promptly looked up the cities that have at&t LTE, I was pleasantly surprised when I saw my city there. I remembered back to when I owned the awful Motorola Backflip. I hated it so much I used the warranty department at at&t to switch the Backflip out three times before being sent an HTC Aria the fourth time. I decided to try this with the infuse and this time the phone they were willing to supply me with was the Galaxy S II Skyrocket. I thought that sharing this may help some of you who want a phone that will definitely receive ICS. If your Infuse is still under warranty, call up at&t give them crap till they send you an infuse (repeat 3 times) and enjoy your skyrocket the 4th time!
Click to expand...
Click to collapse
Haha nice. I've been thinking about doing this but as I am not the main account holder, it probably will not work.
Sent from my GT-P7510 using Tapatalk
On a side note....there is no reason why this phone should not be upgraded to ICS. My has it...so she probably won't care, but I will!
Sent from my SGH-I897 using XDA App
I only had to do this one time. I bought a captivate for $1 back in aug 2011. I got bored with it. In Oct I decided to call att and tell them i had all kinds of problems with the captivate and that i did not want another one and asked them what they could do for me besides me cancel my service. She offered me an Atrix or a infuse. I got the infuse and didn't pay anything for it. I just sent my captivate back in once i received my infuse. You don't have to do multiple warranty exchanges, you have to be a good talker.
Sent from my SAMSUNG-SGH-I997 using xda premium
ive been having some connection troubles big time the past few days .. data just dropping for no reason and have to go in to airplane mode to reconnect
theROMinator said:
Haha nice. I've been thinking about doing this but as I am not the main account holder, it probably will not work.
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
You don't have to be the main account holder.
Sent from my SAMSUNG-SGH-I997 using xda premium
CheesyNutz said:
ive been having some connection troubles big time the past few days .. data just dropping for no reason and have to go in to airplane mode to reconnect
Click to expand...
Click to collapse
Volume button is sticking too, isn't it.
Sent from my SAMSUNG-SGH-I997 using xda premium
CheesyNutz said:
ive been having some connection troubles big time the past few days .. data just dropping for no reason and have to go in to airplane mode to reconnect
Click to expand...
Click to collapse
Well Odin already! Stop clogging the forums!
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Normally, I would frown upon this but with as much as I absolutely HATE AT&T...Have Fun!
I wish i could do this, but I'm not the main account holder and they as for the MAH last 4 digits of their SSN when talking to them.
Under warranty is the 90 day thing right?
Sent from my SAMSUNG-SGH-I997 using XDA App
KingVekxin said:
Under warranty is the 90 day thing right?
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
The phone is under a 1 year warranty no matter what.
Sent from my SAMSUNG-SGH-I997 using xda premium
The warranty department figures it's easier to deal with lying by just giving in sometimes.
Pretty slick lol
So I called them and told them I was having touchscreen issues which is True I have been. They sent me over to At&t warranty to verify my issue, told them I've done a master reset, I've done recovery and everything, They then stated I was in warranty for a replacement so here comes another infuse. lol
Edit: You DO NOT need the account holders last SSC numbers to get a replacement. Tell them you have a question and they'll say sure I can help you with that, tell them your problem and they'll have to deal with helping you. I advice before you do this, you put stock firmware back on your phone, factory reset it before sending it back as well, Don't bother if your phone has physical damage or water damage as there Warranty exchange seems to be very serious and they will charge you $399 which is the total cost of the phone.
Axiomkid said:
So I called them and told them I was having touchscreen issues which is True I have been. They sent me over to At&t warranty to verify my issue, told them I've done a master reset, I've done recovery and everything, They then stated I was in warranty for a replacement so here comes another infuse. lol
Edit: You DO NOT need the account holders last SSC numbers to get a replacement. Tell them you have a question and they'll say sure I can help you with that, tell them your problem and they'll have to deal with helping you. I advice before you do this, you put stock firmware back on your phone, factory reset it before sending it back as well, Don't bother if your phone has physical damage or water damage as there Warranty exchange seems to be very serious and they will charge you $399 which is the total cost of the phone.
Click to expand...
Click to collapse
They must have changed the whole SSC number deal then, because the last time I filed a warranty claim, mind you this was 4 years ago, they were very persistent about getting that number before they would help me with anything.
*Edit* Is it a refurbished? or new?
shooter5635 said:
They must have changed the whole SSC number deal then, because the last time I filed a warranty claim, mind you this was 4 years ago, they were very persistent about getting that number before they would help me with anything.
*Edit* Is it a refurbished? or new?
Click to expand...
Click to collapse
Reconditioned, assuming it's refurbished.
He just got lucky. Every time i call i have to give the ssn, name on the account, ect.
Sent from my SAMSUNG-SGH-I997 using xda premium
tmease1 said:
He just got lucky. Every time i call i have to give the ssn, name on the account, ect.
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
They have asked me before I even asked the question, I just told them I don't know the last digits of the SSC but I just have a question and told them the problem I was having and they took care of it.
Edit: To save them time and yourself time, Tell them you have tried a factory reset and tried the recovery option built into the phone to try and fix your issue, They'll take you right to At&t Warranty Dept to see your options on getting another phone.
Axiomkid said:
They have asked me before I even asked the question, I just told them I don't know the last digits of the SSC but I just have a question and told them the problem I was having and they took care of it.
Edit: To save them time and yourself time, Tell them you have tried a factory reset and tried the recovery option built into the phone to try and fix your issue, They'll take you right to At&t Warranty Dept to see your options on getting another phone.
Click to expand...
Click to collapse
OK, sounds good.
I'm seriously considering trying to get a different phone. I love the infuse, but the support base for roms seems to be dropping off quickly.
shooter5635 said:
OK, sounds good.
I'm seriously considering trying to get a different phone. I love the infuse, but the support base for roms seems to be dropping off quickly.
Click to expand...
Click to collapse
Once we get an official expect to see better roms, Only a couple weeks till we see it.
Edit: I've been thru this process many times with T-Mobile and getting another phone, Refurbished phones are nothing compared to what you got now thats been used for months, Refurbished phones are phones used 30 days or less from purchase and when there brought back they cannot be sold as "New" anymore. Every refurbished phone I've ever gotten was in the upmost perfect condition.
Okay gang,
I recently fried my Atrix 2's system partition somehow, and it wouldn't load passed the "M" Motorola boot logo. But, after some patience and step-by-stepping through how to use AP Fastboot to install a 2.3.5. script, its now working again.
The question is this: In my haste felt from being without a phone for a few days, and in thinking that the phone was just completely jacked, I filed a claim with AT&T to get a "new" replacement phone.
The phone came today, but along with that came the solution to fic the original back to stock. Now, I have (2) Atrix 2's and the original SIM card from the first is still active, and with the 2nd Atrix 2 came a new SIM card -not activated.
So, can I (or should I) keep both phones and use the first as my rooted "test" phone, whilst keeping the second as an unadulterated "back-up" phone?
I don't want to cheat the system here, but was thinking it mightb be worth the deductible from my AT&T insurance to keep both so as to get more fluent with ROMS, flashing, etc all while having a completely stock 'back up'.
I was thinking of activating the 2nd (fresh) SIM card that came with the new phone and swapping between the two handsets as necessary.
Any thoughts/suggestions/warnings/insight?
As always, thanks in advance for your responses...
Apex_Strider said:
Okay gang,
I recently fried my Atrix 2's system partition somehow, and it wouldn't load passed the "M" Motorola boot logo. But, after some patience and step-by-stepping through how to use AP Fastboot to install a 2.3.5. script, its now working again.
The question is this: In my haste felt from being without a phone for a few days, and in thinking that the phone was just completely jacked, I filed a claim with AT&T to get a "new" replacement phone.
The phone came today, but along with that came the solution to fic the original back to stock. Now, I have (2) Atrix 2's and the original SIM card from the first is still active, and with the 2nd Atrix 2 came a new SIM card -not activated.
So, can I (or should I) keep both phones and use the first as my rooted "test" phone, whilst keeping the second as an unadulterated "back-up" phone?
I don't want to cheat the system here, but was thinking it mightb be worth the deductible from my AT&T insurance to keep both so as to get more fluent with ROMS, flashing, etc all while having a completely stock 'back up'.
I was thinking of activating the 2nd (fresh) SIM card that came with the new phone and swapping between the two handsets as necessary.
Any thoughts/suggestions/warnings/insight?
As always, thanks in advance for your responses...
Click to expand...
Click to collapse
Yes., because you can switch phones and keep your SIM... I do it all the time when I switch between my Captivate and my Galaxy Nexus when I was with AT&T.
Sent from my Galaxy Nexus using XDA
deBricker said:
Yes., because you can switch phones and keep your SIM... I do it all the time when I switch between my Captivate and my Galaxy Nexus when I was with AT&T.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
So, in my paranoid mind, there's no issue between the handset and the SIM card communicating with the service provider letting them know that I have two handsets running off one SIM card at any given time?
I don't want to run the risk of (firstly, and most importantly) insurance fraud, and second having any issues with warranty/service agreement mumbo-jumbo!
I figured this would work, since the Atrix 2 doesn't have Carrier IQ to divulge any of mine or my phone's information, just wanted to be absolutely sure!
With your claim simply say that the phone was lost. And after you got your new phone someone returned it too you....can't be insurance fruad if someone returned a lost phone....can it?
Sent from my MB865 using xda premium
matt99017d said:
With your claim simply say that the phone was lost. And after you got your new phone someone returned it too you....can't be insurance fruad if someone returned a lost phone....can it?
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
I actually did file it as a "lost" phone. I suppose that I should just activate the SIM card that came with the replacement and use that one -its brand new and has no wear- instead of using the original one to perpetrate my story.
If nothing else, as you said, I could always declare the phone was returned to me after letting some time elapse and after paying my monetary deductible in full. What are they going to do, ask me to return the replacement because of the return of the original? And further, how the heck would they (AT&T) even know for sure?
Thanks all!
Why don't you just be a honest person and return the old one like you are suppose to and keep the new one? With people like you trying to pull crap like that, it's no wonder att and the manufacturers raise the rates all the time.
Sent from my MB865 using xda premium
tmease1 said:
Why don't you just be a honest person and return the old one like you are suppose to and keep the new one? With people like you trying to pull crap like that, it's no wonder att and the manufacturers raise the rates all the time.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
THANK YOU. wtf is wrong with you people? you're the reason phone insurance gets raised for the other people who are on the same provider as you.
Sent from my Nexus S using xda premium
What we have here is insurance fraud. Federally regulated. A felony.
The End.
KEB64 said:
What we have here is insurance fraud. Federally regulated. A felony.
The End.
Click to expand...
Click to collapse
True story.
AT&T doesn't play around. I took too long sending a phone back one time and long story short, I'm never doing that again.
Sent from my Atrixperia using xda premium
Scottyfer said:
True story.
AT&T doesn't play around. I took too long sending a phone back one time and long story short, I'm never doing that again.
Sent from my Atrixperia using xda premium
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KEB64 said:
What we have here is insurance fraud. Federally regulated. A felony.
The End.
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alexdemonumber3 said:
THANK YOU. wtf is wrong with you people? you're the reason phone insurance gets raised for the other people who are on the same provider as you.
Sent from my Nexus S using xda premium
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tmease1 said:
Why don't you just be a honest person and return the old one like you are suppose to and keep the new one? With people like you trying to pull crap like that, it's no wonder att and the manufacturers raise the rates all the time.
Sent from my MB865 using xda premium
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You guys are right, and I'm sorry for coming across as a scammer about this; like I mentioned: I don't want to cheat the system.
After sleeping on it, I've decided that it IS VERY unethical of me to want to keep both phones, and I will be sending the replacement that AT&T sent to me back to them
Guess I just wasn't using my noggin the way I ought to have... my apologies.
I have an HTC Shift that is now a replacement phone Sprint sent because the other Shift bricked on a OTA update. The phone itself looks brand new. (we have had it since Apriil) The problem with the phone is that it will never charge the battery. I actually have 3 spare batteries so in total 4 batteries are charged to 100% but as soon as I put them into the Shift device the battery status will range from 0% to 8% an occassionally will charge to 12% but no higher. If I take the battery out and put it into another HTC it will show 95% or better as charged - to be clear this is the same battery that just seconds before registered 12% or less.
I've tried everything. I've changed Roms (the good thing about this is that I can tell you the ins and outs on about 12 different Roms and kernels now) I've changed up kernels. I installed Bettery Battery, battery calibration tools, spare parts...booted it up empty, let it stay off and "charge" all night, on and charge all night, factory reset, everything but RUU because it just won't do it and HTC update, won't do that either because of the battery being below 30%.
OK, so you say - take it back to Sprint and get a new one - can't do that because I can't unroot it with the RUU as it still shows s-off -
I'm brain dead on this one.
I'm not a newbie at this. I've rooted several phones, HTC, LG, Palm Pre, even turned the Palm Pixie to a wifi goddess in it's day by switching out the radio(you know). I've jailbroke the Iphone and Ipad. Rooted my Thrive and turned a pandigital into a sweet little android.
I don't want to take the phone back like it is. I want to figure out what the heck is the issue. (i know...i know) When I plug the phone in the led comes on as though it is charging but it never charges...any ideas? you know it's probably something simple and I've just fried my brain at this point. Any ideas? Anybody??
Thanks in advance for any input, ideas or helpful tips!
Sondee
We be - Riding With The Nerd Herd
I'm no expert on this, but if i were you i'd just brick the thing and take it to sprint.
jesuscash said:
I'm no expert on this, but if i were you i'd just brick the thing and take it to sprint.
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Excellent advice... FAIL... COME ON MAN...
Make sure you are wiping the system partition as well... Going from sense to aosp needs a thorough system (not data) wipe... To wipe system, it's located in mounts and storage in recovery if using cwm...
Sent from my EVO LTE
My girlfriend's phone has the EXACT SAME ISSUE. No idea how to fix, I figure there's a contact or sensor hw at fault. It's not ROM specific, flashing a new rom won't make a diff. As soon as the gf or I get a new phone, I'll mess with the device itself.
Best advice - return it!
jkrlvgn said:
My girlfriend's phone has the EXACT SAME ISSUE. No idea how to fix, I figure there's a contact or sensor hw at fault. It's not ROM specific, flashing a new rom won't make a diff. As soon as the gf or I get a new phone, I'll mess with the device itself.
Best advice - return it!
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Can't return something rooted unless you want your account flagged lol
Sent from my EVO using Tapatalk 2
YoungCorruptionV2.0 said:
Can't return something rooted unless you want your account flagged lol
Sent from my EVO using Tapatalk 2
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Been there.....not fun at first, but once CS knew I knew more than they did it was no longer an issue to have my account credited for the service I WASN'T getting. Most ever off was 165 from a 180 dollar bill
Sent from my myTouch_4G_Slide using Tapatalk 2
strapped365 said:
Been there.....not fun at first, but once CS knew I knew more than they did it was no longer an issue to have my account credited for the service I WASN'T getting. Most ever off was 165 from a 180 dollar bill
Sent from my myTouch_4G_Slide using Tapatalk 2
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Well that's a lot of money. When i was buying the Evo LTE i didn't know i would have to give them my phone and so when she asked for it i was like ummm... I need to go home and do something real quick. She gave me a weird like and ask what i need to do and told her that i can't say. I think she knew i was rooted cause she told me i won't get in trouble but i just was like nope i don't want a flagged account so i'll be back in 30 minutes. She gave up at that point
YoungCorruptionV2.0 said:
Well that's a lot of money. When i was buying the Evo LTE i didn't know i would have to give them my phone and so when she asked for it i was like ummm... I need to go home and do something real quick. She gave me a weird like and ask what i need to do and told her that i can't say. I think she knew i was rooted cause she told me i won't get in trouble but i just was like nope i don't want a flagged account so i'll be back in 30 minutes. She gave up at that point
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How I got stuck was I was having like extremely poor service and was waiting on a call back from them, and through reading what people said about them never calling I thought I was safe, about 30 minutes after I flashed cm7 a rep called and wanted me to go into epst and at that time I was so new to being a rooted user I had no idea it wasn't in aosp. So I tried the ## code and when she asked what happened I said nothing she said ok hang on while I flag your account. My first words to the rep was are you fu**ing kidden me! So I stabbed back by tethering to my ps3 while playing Modern Warfare lol
Sent from my myTouch_4G_Slide using Tapatalk 2
YoungCorruptionV2.0 said:
Can't return something rooted unless you want your account flagged lol
Sent from my EVO using Tapatalk 2
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So...unroot before taking. As it says, there's an issue with reading the battery correctly. It's charging the battery, because when it goes into another phone, it shows the correct percentage.
It -has- to be a hardware issue. Unroot, RUU, whatever... there isn't an easy fix for this without messing with the hardware (which will likely result in ruining the device).
If the flex cables were shot, you'd all recommend the same thing. What's the difference with this?
There is a newer and easier way to unroot HERE
I had CM9 On my rooted Samsung Galaxy S3, and my phone would crash randomly in the middle of changing songs on playerpro or in the middle of phone calls, so I tried to download SiyahKernel hoping it would add some stability to my ROM. Well I had 2 different versions of the kernel somehow. One was SiyahKernel 3.something, and the other was 2.5. I assumed the 3.something would be for the S3 and the 2 something was a false download that I got on accident and was made for the S2 or something, but when I tried to flash the 3.something it didn't work, versus when I tried flashing the 2.5 it installed perfectly fine. So, here's the fun part...when I went to reboot my phone it died COMPLETELY. I can't start the phone in download mode to odin it, can't get into recovery to flash an old nandroid. Phone won't turn on, won't charge, will do absolutely nothing, and I know for sure the battery was charged to 90% when it crapped out. I've done battery pulls, I actually did a 3 hour battery pull at one point...I don't have insurance, and I don't have the $$$ to go buy another phone, so if anyone has some ideas on how I could either get my phone back operational, or a cheaper solution (like a jigg) it would be MUCH appreciated. I wasn't just a noob jumping into it on my S3, I've been rooting, romming, and flashing **** since 2009, and it's my 10th smartphone, but my first brick ever. Please help!
search jtag.
If you can't get into odin mode or recovery then your phone is deffo hard bricked n will be costly to repair mate. Be careful flashing kernels n use odin to do it not recovery mode
Sent from my GT-I9100 using xda premium
I had the gs2 and I was trying to unroot it and I couldn't even get Odin to work because it didn't recognize the phone. So I called samsung and told them that got an update, but after it finish updating it cut off and never came on, and the battery was fully charged. So, if I was you I'll go that route. And good luck
droidstyle said:
search jtag.
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Could I do the JTAG process MYSELF, or is paying them 60 dollars the only way to solve my problem?
That seems like the only way to fix this, because as of right now I seem pretty much screwed.
Atreux said:
Could I do the JTAG process MYSELF, or is paying them 60 dollars the only way to solve my problem?
That seems like the only way to fix this, because as of right now I seem pretty much screwed.
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I think you need equipment to do it.
Sent from my SCH-I535 using Tapatalk 2
Note for the future: always a good idea to carry the cheaper (just asurion) insurance if your gonna root and flash. It's $5.18/month. A quick "oops I drove over my phone, or its on the bottom of the Atlantic", and boom.. New phone for a C note.
Sorry for no solution, it's more for others reading post.
Sent from my SCH-I535 using xda premium
mustbepbs said:
I think you need equipment to do it.
Sent from my SCH-I535 using Tapatalk 2
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annoyingduck said:
Note for the future: always a good idea to carry the cheaper (just asurion) insurance if your gonna root and flash. It's $5.18/month. A quick "oops I drove over my phone, or its on the bottom of the Atlantic", and boom.. New phone for a C note.
Sorry for no solution, it's more for others reading post.
Sent from my SCH-I535 using xda premium
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This post is ridiculous. Asurion blows, never have had a good experience with them over using 5 phones insured by them. Only ever had 2 crap out on me (hardware-wise. If it was ever software related I did it, and knew exactly how to handle it, but the 2 that were done were spidered screens). They gave me a broken refurbished evo back for the very first phone I ever had that I rooted, rommed, and hacked on for DAYS trying to learn the entire process...all those manhours and they send me a refurbished phone with nothing on it, and a screwed up LCD digitzer...do NOT recommend asurion whatsoever, and will never use them again no matter what carrier I go with.
mikey banner said:
If you can't get into odin mode or recovery then your phone is deffo hard bricked n will be costly to repair mate. Be careful flashing kernels n use odin to do it not recovery mode
Sent from my GT-I9100 using xda premium
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Why would you use odin to flash a kernel? I use cwm all the time for roms and kernels alike. Odin for radios or to return to stock. Cwm does everything else I need it to do. Same mistake could have been made on a computer guy downloaded two kernels and flashed the wrong one.
OP I am sorry for your loss.
Sent from my SCH-I535 using xda app-developers app
annoyingduck said:
Note for the future: always a good idea to carry the cheaper (just asurion) insurance if your gonna root and flash. It's $5.18/month. A quick "oops I drove over my phone, or its on the bottom of the Atlantic", and boom.. New phone for a C note.
Sorry for no solution, it's more for others reading post.
Sent from my SCH-I535 using xda premium
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imo insurance fraud is not the right answer. the right thing to do is research then flash, dont flash then research. ofcourse its now standard in america to be bailed out for every mistake we make, so perhaps your right.... I have yet to cave in and accept this kind of mentality.
The profit margins these companies make is ridiculous to begin with. It's not fraud, the only thing that may be considered even close to it is claiming that the phone is missing or damaged beyond repair due to something that was out of your control. Non the less your insurance covers all these avenues twice a year.
In reality, a bricked phone should be covered under insurance, and I'm sure if you have the proper legal knowledge you could argue that further and make them cover it without having to tell a white lie. Insurance is simple, covering a loss. And a loss is technically a brick (that's not open for debate either, that's correct), but there is a loophole they use where they can refuse to honor a claim if they feel to do so (hence modifications).
F that. I pay for insurance, I do my part. Not to mention when I actually signed up for the insurance, I asked the vzw rep if a rooted phone is covered, and his response was exactly this: don't take a chance, smash it up and send it back, or disappear the device.
I do not abuse or condone anything of what I said, I have yet to make a claim, but be assured, if I brick my device after 5 years of carrying ins. I am getting my money's worth out of it.
Sent from my SCH-I535 using xda premium