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I shipped out my second replacement yesterday for exchange. I got this e-mail today:
Your order is currently backordered. You will receive another notification when your order is in stock and shipped.
It looks like either 1. They took my individual concerns seriously and are specifically getting one directly from LG for me, or...2. They finally sent back all their units and are receiving a new batch ---hopefully without defects this time.
Will be interesting to hear how your new one is. I had 2 for a time but their build date was only 4 days apart so probably same batch. Both had reboots although I really feel it's still software and not hardware. None of the reviewers who reviewed this phone including cnet and Engadget noted any reboots and they know what they're doing but probably don't load a ton of apps on the review units.
Sold out everywhere. They didn't think they would because of the same launch date as sidekick
Sent from my LG-P999 using XDA Premium App
joser24 said:
Sold out everywhere. They didn't think they would because of the same launch date as sidekick
Sent from my LG-P999 using XDA Premium App
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still some left in philly. still have some days left in my 14day grace period. but i think this one is a keeper.
Just wondering, what kind of problem you had with your last g2x? The bleeding screen issues?
theres still a few left here in slc, utah. in fact im the only one who has returned my g2x to that particular store at all lol 5 times! seems like other stores havent been able to sell many due to the fact all their reserves are going to returns.
Dolphinwigs said:
theres still a few left here in slc, utah. in fact im the only one who has returned my g2x to that particular store at all lol 5 times! seems like other stores havent been able to sell many due to the fact all their reserves are going to returns.
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Just out of curiosity what store did you go to? I am also in SLC and have LCD bleeding issue and will try to exchange for a third time. How is your most recent one?
the one at jordan landing. next to the new five guys burger and fries. its brand new. mine is great now. had some wifi issues but froze both my account's and wifi calling and seems to have fixed that.
Dolphinwigs said:
the one at jordan landing. next to the new five guys burger and fries. its brand new. mine is great now. had some wifi issues but froze both my account's and wifi calling and seems to have fixed that.
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Thank you! I will give it a try! what is the manufacture date on yours now?
neozengar said:
Just wondering, what kind of problem you had with your last g2x? The bleeding screen issues?
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screen bleed and flaky wifi...and unlike most, I need wifi calling. I have almost 0 reception at my house.
When you are getting these replacements, is it just the phone body that they send you? Or are you getting the whole retail packaging?
erikikaz said:
When you are getting these replacements, is it just the phone body that they send you? Or are you getting the whole retail packaging?
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When I returned mine I took everything and they gave me a new unit in box.
Sent from my LG-P999 using XDA Premium App
charlieb620 said:
still some left in philly. still have some days left in my 14day grace period. but i think this one is a keeper.
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my email say's 20 days. maybe that's for retail price only? i still have a few days left. but, i had the black status bar and saw no bleeding. mine was minimal to begin with. if it gets worse though, i'll warranty exchange it later.
Would be nice if a new batch is coming soon. My tmo rep swears a second batch of phones will take 2 months minimum but we know how reliable info from them is.
You guys know that the 14 days is only for being able to return it and cancel your contract, right? They phone itself has like a 1 year warranty on it.
I keep seeing so many people talking about swapping the phone out for another before their 14 days is up and it confuses me as to why the 14 days really matters just for getting a warranty exchange.
v8dreaming said:
You guys know that the 14 days is only for being able to return it and cancel your contract, right? They phone itself has like a 1 year warranty on it.
I keep seeing so many people talking about swapping the phone out for another before their 14 days is up and it confuses me as to why the 14 days really matters just for getting a warranty exchange.
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Probably a lot of folks are hoping to get the phones exchanged within 14 days without paying shipping to tmobile (warranty exchange) plus the phones you get from tmobile are usually refurbished unlike store phones which are brand new.
crazythunder said:
my email say's 20 days. maybe that's for retail price only? i still have a few days left. but, i had the black status bar and saw no bleeding. mine was minimal to begin with. if it gets worse though, i'll warranty exchange it later.
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I paid retail. I dont have a warranty
Sent from my LG-P999 using XDA Premium App
v8dreaming said:
You guys know that the 14 days is only for being able to return it and cancel your contract, right? They phone itself has like a 1 year warranty on it.
I keep seeing so many people talking about swapping the phone out for another before their 14 days is up and it confuses me as to why the 14 days really matters just for getting a warranty exchange.
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I paid retail and have flex pay. I was asked do I want a warranty plan for 5.99 and I said no. should I call cs and get one.
Sent from my LG-P999 using XDA Premium App
By time a new batch comes the sensation will be out.
Sent from my LG-P999 using XDA Premium App
charlieb620 said:
I paid retail and have flex pay. I was asked do I want a warranty plan for 5.99 and I said no. should I call cs and get one.
Sent from my LG-P999 using XDA Premium App
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This is how it works:
If you pay $199 w/ contract then you have 14 days to return the phone for a refund less plan minutes used and restocking fee. You can exchange the phone and keep the plan but you will have to pay the difference in price or recieve a refund for the difference.
If you paid retail w/o contract or with flexpay then you have 30 days to return the phone less restocking fee, or exchange for another phone with the same difference policies.
The warranty from LG is 1 year regardless of where you got the phone from, how much you paid, and the $5.99 (soon to be $7.99 once they include a personalized version of Lookout Mobile and free express shipping) Premium Handset Protection Bundle. During this time period you can call into customer care and get an exchange of the same phone less the battery door, battery, and all accessories that came with the phone. After 3 warranty exchanges within 90 days you are eligible for an equivilent exchange. Meaning T-Mo will provide you with a list of phones that you can choose to exchange your handset with. They are supposed to be comparable to the features you have now, but rarely are. When warranty exchanging you may have to pay shipping costs, but in most cases if you raise enough hell about how it's not your fault that the phone isn't working properly they will waive that fee.
I hope this clears up some of the confusion. For the next year every G2x sold is under warranty, and LG must replace it for free...
UNLESS YOU RETURN THE PHONE WITH COSMETIC DAMAGE, WATER DAMAGE, CUSTOM ROMS OR KERNELS, THE WARRANTY SEAL IS BROKEN, ECT... BEFORE YOU WARRANTY EXCHANGE, RETURN THE PHONE TO STOCK! WIPE EVERYTHING! OR ELSE YOU WILL BE CHARGED $130 FOR OUT OF WARRANTY REPLACEMENT!
Say Thank You.
Well the charge is now $0.01 + a free $15 Amazon gift card(-$15 in my book). How much did you guys pay for your Charge?
I got mine at the end of June from Costco(to get locked in the unlimited data) for $179.99. Came with the 2 year warranty, a couple of crappy screen protectors & a leather case belt clip that covered my headphone jack so I couldn't listen to music while using it. I feel kind of ripped off lol.
http://www.logicbuy.com/deals/droid-charge-by-samsung-lte-smartphone/31211.aspx
My parents paid $200 for just the phone and activation etc. Didn't get any accessories.
Sent from my Droid Charge running GummyCharged 2.0
I wouldn't call what I got accessories per se, I would more call them.... trash. lol.
Fine, I didn't get any useless crap with my phone lol
Sent from my Droid Charge running GummyCharged 2.0
Paid 150 on eBay. Didn't come with a memory card or a charger but it actually works.
Free. I received this Charge as a replacement for my Fassy.
DirgeExtinction said:
Free. I received this Charge as a replacement for my Fassy.
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same here... I missed out on a job opportunity because of that damn missed call problem on the Fascinate so I took the option to switch out
blazing through on my 4G Droid Charge
Paid about $250 once all said and done. ($200 for Droid X2 when signed contract, paid 500 for Charge on eBay, and sold X2 for $450) Was cheaper than taking the X2 back, paying the restocking, and then paying 300 for the Charge.
DirgeExtinction said:
Free. I received this Charge as a replacement for my Fassy.
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I never had a Fascinate(stuck with my enV Touch for the full 2 years, lord I hated that phone), how exactly would you replace it? Do you just mail your phone in to Sammy and they send you a Charge? Not sure how that would work.
blarrick said:
I never had a Fascinate(stuck with my enV Touch for the full 2 years, lord I hated that phone), how exactly would you replace it? Do you just mail your phone in to Sammy and they send you a Charge? Not sure how that would work.
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No there were major hardware/software issues with the Fascinate like missed calls/voicemails with no notification, horrible GPS, spotty reception and the like that weren't being fixed or at least there was no ETA on a fix or update... I guess the uproar from the Fascinate community made VZ adopt a temporary policy to trade in the Fascinate for a 'similar' different phone, choices being the Inc2, DX2, and Charge
anoninja118 said:
No there were major hardware/software issues with the Fascinate like missed calls/voicemails with no notification, horrible GPS, spotty reception and the like that weren't being fixed or at least there was no ETA on a fix or update... I guess the uproar from the Fascinate community made VZ adopt a temporary policy to trade in the Fascinate for a 'similar' different phone, choices being the Inc2, DX2, and Charge
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They stopped that after a recent OTA "fixed" all the issues. My friend says her Fassy still sucks though.
Sent from my Droid Charge running GummyCharged 2.0
I went the free route too...even better, but I had only picked my Fascinate up in May - for free at Best Buy!
Steve in CT
Sent from my SCH-I510 using Tapatalk
bespinct said:
I went the free route too...even better, but I had only picked my Fascinate up in May - for free at Best Buy!
Steve in CT
Sent from my SCH-I510 using Tapatalk
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Now that's how you play the system LOL
DirgeExtinction said:
Free. I received this Charge as a replacement for my Fassy.
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This.
Sent from my Droid Charge using Tapatalk
Paid $50 for my fassy, got the charge free.
I did the fassy switch to so free
Sent from my SCH-I510 using xda premium
About $180. Does Costco give you a return credit for what you paid at the time, or what it's worth currently?
Truth be told, I didn't really want the charge... But I wanted the unlimited plan and I didn't like any of the other 4G phones. They said at Costco that it was no problem because they return phones for up to 90 days and something better should be out by then. I only have about one month left before the return period is over... And nothing is out -_-;
vash1053 said:
About $180. Does Costco give you a return credit for what you paid at the time, or what it's worth currently?
Truth be told, I didn't really want the charge... But I wanted the unlimited plan and I didn't like any of the other 4G phones. They said at Costco that it was no problem because they return phones for up to 90 days and something better should be out by then. I only have about one month left before the return period is over... And nothing is out -_-;
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Bionic is expected to come out in about 2 weeks. Aside from the Prime that's the best it's gonna get. Thing is, it's a Motorola phone so chances are it's going to have a locked bootloader meaning development isn't going to be great.
DirgeExtinction said:
Free. I received this Charge as a replacement for my Fassy.
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Me too. I am on call almost everynight. So when I was offered the charge as a replacement, I jumpped on it. I love this phone.
Sent from my SCH-I510 using Tapatalk
blarrick said:
Bionic is expected to come out in about 2 weeks. Aside from the Prime that's the best it's gonna get. Thing is, it's a Motorola phone so chances are it's going to have a locked bootloader meaning development isn't going to be great.
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If it has one of those pentile screens, I'm not going to touch it with a 20 foot pole. And I'll be SOL for returning the phone by the time the prime comes out.
Damn, I cracked my screen, dropped it in London after the Bears game : (
Sent from my ADR6400L using XDA App
Use your insurance.
Luke
Filed a claim, they are on backorder, wtf?
Sent from my ADR6400L using XDA App
CALL UP ASURION to see when u will get never heard of back order for phone day out tops then again phone may not be available anymore can u live with cracked screen till then
Sent from my ADR6400L using xda premium
fillyo said:
Filed a claim, they are on backorder, wtf?
Sent from my ADR6400L using XDA App
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If Ashurion is out of stock of your phone, they will replace it with another 4g phone if you ask.
My brother's Fascinate broke a couple months ago, they replaced it with a brand new Droid X2 just a week after it came out.
I'd recommend aiming for the Bionic.
Good luck
The bright side is that the Bears won!
ph00ky said:
If Ashurion is out of stock of your phone, they will replace it with another 4g phone if you ask.
My brother's Fascinate broke a couple months ago, they replaced it with a brand new Droid X2 just a week after it came out.
I'd recommend aiming for the Bionic.
Good luck
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yeah they'll replace it with another. it's a shame you didn't "damage" it until after the launch of the 3 new ones.
I'd fight for a bionic as well.
Sent from my ADR6400L using Tapatalk
Honestly, asurion is gonna charge you 90 bucks to replace it.
And a new digitizer is only 30. I have gotten ripped off by asurion too many times.
I can't believe people still pay for insurance. It's a scam and way too expensive for the service they provide.
*Madmoose* said:
I can't believe people still pay for insurance. It's a scam and way too expensive for the service they provide.
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Ok paying 8 bucks a month is better than paying 600 if you break or lose your phone.
If I helped please use the thank you button and donate a free account to my dropbox http://db.tt/uDc7iw7x
*Madmoose* said:
I can't believe people still pay for insurance. It's a scam and way too expensive for the service they provide.
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Yeah bro, that $7 a month kills my bank account. Yearly that comes out to about $84, that's a few lap dances right there...
g00s3y said:
Yeah bro, that $7 a month kills my bank account. Yearly that comes out to about $84, that's a few lap dances right there...
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Plus deductible. If you drop a phone and truly break it, it's probably because you didnt have a proper case on a $600 item. But most breaks occur to the digitizer....$30 and extremely easy to fix. Your local mom and pop computer shops will throw those things in for you for less than your deductible.
I'm not trying to knock anyone for paying for insurance...but those companies aren't in it to lose money. And everyone forgets about their warranty. We've sent a couple phones back for repairs and get them back within 3 days of HTC receiving them.
But losing a $600 phone...well that would be the only good thing I can see coming out of it. But cmon...if you lose a $600 phone from being careless ya kind of get what you deserve. Laptops cost less than that now. Gotta hold yourself to some kind of responsibility.
Well, I got my replacement, all is well. Sure, 99 sucks, but got to keep the battery and memory card, so now I have two of each, put the memory card in my flyer.
Sent from my ADR6400L using XDA App
fillyo said:
Well, I got my replacement, all is well. Sure, 99 sucks, but got to keep the battery and memory card, so now I have two of each, put the memory card in my flyer.
Sent from my ADR6400L using XDA App
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Exactly!
10char
skinien said:
The bright side is that the Bears won!
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That's all that ever really matters...that, and the Bulls winning.
Sent from my HTC ThunderBolt
Can I take it that you got another T-Bolt back? I am in no hurry to split with it although if it breaks in a years time and I am able to get something better the Insurance will be worth it.
Note: I have never used my insurance since I got it on my OG droid.
fillyo said:
Damn, I cracked my screen, dropped it in London after the Bears game : (
Sent from my ADR6400L using XDA App
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If you weren't a Bears fan, I would be deeply saddened by this, but the Buccaneers fan in me laughs out loud.
j/k...bummer your screen broke. Glad you got your replacement already!
Well now that you got your replacement phone, this would be a good time for you to do one of those screen replacement kits so that you have a backup phone and then you might decide to even drop your insurance on your current phone to save $$$.
You don't get to keep the old phone, you have to send that back. Otherwise, definately would have fixed the screen and kept as back up.
How hard would it be to replace the charging port on the phone? Mine is on the brink of death and a whole new phone isnt exactly in the card right now so I thought about just replacing the charging port, but I dont know what all would go into it.
Sent from my SGH-T959V using xda premium
I'm not sure about replacing but have you thought about buying an extra battery that comes with a charger for just the battery so you just switch out the battery when it dies. I got mine for like $15 on eBay
Sent from my galaxy s 4g using XDA app
For sixty bucks plus shipping you can send it in for repair.
http://www.stlouiscellphonerepair.com/sam-vibrant4g-charging-port-repair.html
Replacing it wouldn't be that hard for someone with some skills with small electronics. If you or a friend have those skills should be pretty painless. If not use that link that eellio sent you or find a repair shop in your area.
falcons2 said:
I'm not sure about replacing but have you thought about buying an extra battery that comes with a charger for just the battery so you just switch out the battery when it dies. I got mine for like $15 on eBay
Sent from my galaxy s 4g using XDA app
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eollie said:
For sixty bucks plus shipping you can send it in for repair.
http://www.stlouiscellphonerepair.com/sam-vibrant4g-charging-port-repair.html
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thanks for the link eollie but i think i'll go with falcon's idea adn just snag a battery and charger. or if i can find someone with good enough soldering skills that i trust, i'll try to fix it.
i'm on the phone right now trying to see if i can get it replaced under insurance, we'll see how that goes
I thought about telling about an external charger but that wont help you with hooking your phone to the computer......same port :-/.....and if its going bad.....
Shortbus-Driver said:
I thought about telling about an external charger but that wont help you with hooking your phone to the computer......same port :-/.....and if its going bad.....
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That was my reason for looking to get it fixed. I have pretty good soldering skills and I woulndt attempt it.
Juls if they will warranty it I would go that route. I figured it was out of warranty.
Side note, has anybody attempted to get mobile odin ported to the sgs4g? That would do away with the need for a cable.
The mobile Odin will only work if you don't Odin back to a non rooted stock.....must have root to use it .....I looked into it and will eventually let it run its 30 min long log to hand in for a request for our device
Juls, here's the eBay link for the batteries. These are the same ones I bought a few months ago
http://www.ebay.com/itm/2x-1800mAh-...-Galaxy-S-II-Epic-4G-Touch-D710-/250947190241
Sent from my GT-P7510 using XDA
I just went with the warranty. Thats $130 that I wont see again.... Im assuming its a phone problem anyway and if I keep the new one cherry (I hope im not the only one that uses that phrase) , ill turn around and sell it when my contract is up and I upgrade
Sent from my SGH-T959V using xda premium
If you went with insurance I hope you told them you lost phone? By doing this it allows you to keep your phone for parts or even use it as a tester phone so you can try to flash risky stuff without worrying about being left with a dead device you will have spare. Hope you understand what I'm saying. If you say phone has problem you pay 130 and ship back your phone to them. If you already told them there was an issue and they want phone back wait a day call them back and say the phone is now lost
NOT stolen this way the phone can't be locked out hope this helped
Sent from my SGH-T959V using XDA
anoymonos said:
If you went with insurance I hope you told them you lost phone? By doing this it allows you to keep your phone for parts or even use it as a tester phone so you can try to flash risky stuff without worrying about being left with a dead device you will have spare. Hope you understand what I'm saying. If you say phone has problem you pay 130 and ship back your phone to them. If you already told them there was an issue and they want phone back wait a day call them back and say the phone is now lost
NOT stolen this way the phone can't be locked out hope this helped
Sent from my SGH-T959V using XDA
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Does that really work though? Like calling them after I get the new one?
Sent from my SGH-T959V using xda premium
I have not tried after I received the phone but have called a day after I put in claim and no problems. It's worth a shot I mean it could really happen. I always tell them I lost it why should I pay 130 to give my phone away and then they fix cheap and sell it high. Even if the device is broken there are still good parts that you or someone else could use
Side note you can put old phone on ebay and probably get at least 100 dollars to help cover the insurance cost.
Sent from my SGH-T959V using XDA
Juls317 said:
Does that really work though? Like calling them after I get the new one?
Sent from my SGH-T959V using xda premium
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Technically its fraud. And insurance fraud at that.
eollie said:
Technically its fraud. And insurance fraud at that.
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Yeahhh I figured that out after :banghead:
Sent from my SGH-T959V using xda premium
eollie said:
Technically its fraud. And insurance fraud at that.
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I should of seen that coming. But who is screwing who, as phone company charges 600 for device then they require a 2 year contract and phone is only warrantied for one year so you buy insurance at 10 a month for 24 months another 240 we are now at 840 plus when phone breaks you pay another 130 for a grand total of 970, and you get a refurbished device. Do what you want. I am not condoning fraud but for that price I'm keeping my original phone. Ins company are nothing but legal scam artists
Sent from my SGH-T959V using XDA
anoymonos said:
I should of seen that coming. But who is screwing who, as phone company charges 600 for device then they require a 2 year contract and phone is only warrantied for one year so you buy insurance at 10 a month for 24 months another 240 we are now at 840 plus when phone breaks you pay another 130 for a grand total of 970, and you get a refurbished device. Do what you want. I am not condoning fraud but for that price I'm keeping my original phone. Ins company are nothing but legal scam artists
Sent from my SGH-T959V using XDA
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If you pay 600 bucks for a device on contract then you are doing it wrong. I paid right at 400 for the phone and car dock OUT of contract.
I understand what your saying, however it is insurance fraud. I disagree with people doing this and will speak up every time. Plus Im sure your comment and my replies will be reported to a mod and get this thread either locked or them removed. Because xda doesnt condone this and doenst allow these type of conversations.
Food for thought, if you are caught doing this it can also cause you to be non insurable as well as criminal charges or for however long the insurance company feels necessary to report you as a risk for fraudulent claims when attempting to get insurance in the future.
eollie said:
If you pay 600 bucks for a device on contract then you are doing it wrong. I paid right at 400 for the phone and car dock OUT of contract.
I understand what your saying, however it is insurance fraud. I disagree with people doing this and will speak up every time. Plus Im sure your comment and my replies will be reported to a mod and get this thread either locked or them removed. Because xda doesnt condone this and doenst allow these type of conversations.
Food for thought, if you are caught doing this it can also cause you to be non insurable as well as criminal charges or for however long the insurance company feels necessary to report you as a risk for fraudulent claims when attempting to get insurance in the future.
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I agree with you and understand where you are coming from, but it makes me wonder...
If you were to flash your device and hard brick it, and you have insurance. Would you call Tmobile and say "I rooted my phone and was attempting to load third party firmware on it when I messed up and my device will no longer turn on."?
Or would you simply say your device does not turn on anymore?
jigglynuts said:
I agree with you and understand where you are coming from, but it makes me wonder...
If you were to flash your device and hard brick it, and you have insurance. Would you call Tmobile and say "I rooted my phone and was attempting to load third party firmware on it when I messed up and my device will no longer turn on."?
Or would you simply say your device does not turn on anymore?
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Click to collapse
I sat for three days with a semi hard bricked Droid X that I got the day after they released. I was about to buy a new phone when moto's version of odin was leaked and I was able to restore it. I also thought my Optimus V was beyond restoration and after hours and hours of tinkering got it back alive. I had paid for insurance from best buy and thought about using it but personally I couldnt do it.
So to answer I wouldnt even call them. I would start saving to replace the phone. I broke it I have to eat it.
Those numbers were meant to be general speaking but that is just my opinion I'm done with this topic
Sent from my SGH-T959V using XDA
My One S was having problems so I called T-mobile and they kindly sent me a new one. My sister's old phone broke can she use the one T-mobile sent me or even the one I am using now *the one with the issues*? Or will I get charged 500 something $?
It is likely blacklisted. She might get a month or two out off it, but who knows what they will do to you re:fraud
I don't think they will, iv had a few hand me down phones chucked my way from friends that have claimed of the insurance and my gf is still using it today.
Sent from my HTC One S using xda app-developers app
Raphael17 said:
My One S was having problems so I called T-mobile and they kindly sent me a new one. My sister's old phone broke can she use the one T-mobile sent me or even the one I am using now *the one with the issues*? Or will I get charged 500 something $?
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I work for tmo, as long as you aren't required to return your defective handset then keep it.
If you are supposed to return it and you don't there's a hefty non return fee.
Sent from my HTC One S using xda premium
beats4x said:
I work for tmo, as long as you aren't required to return your defective handset then keep it.
If you are supposed to return it and you don't there's a hefty non return fee.
Sent from my HTC One S using xda premium
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So for like a week or to if there is a return policy can she still use it with out getting charged? Quick replies REALLY appreciated
Raphael17 said:
So for like a week or to if there is a return policy can she still use it with out getting charged? Quick replies REALLY appreciated
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The default time frame is a week to have it dropped off at UPS. She can use it in the mean time, but if you don't get it returned they will charge a non-return fee.
beats4x said:
The default time frame is a week to have it dropped off at UPS. She can use it in the mean time, but if you don't get it returned they will charge a non-return fee.
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So to sum things up if there is no return fee TMO wont charge my sister even though she actually didnt buy the phone? They arent going to charge my line the MSRP of the phone?
If they didn't say send it back, or if they didn't supply a return bag or label then I would assume its yours to keep. Unusual for them not to want it back though, it's a lot of money to throw away.
Raphael17 said:
So to sum things up if there is no return fee TMO wont charge my sister even though she actually didnt buy the phone? They arent going to charge my line the MSRP of the phone?
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Nope, but I would check with customer service. They usually want it back
Sent from a baked One S
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