[Q] Lost my WP7 restore files. Please help - Windows Phone 7 Q&A, Help & Troubleshooting

Hi,
I just had to format my hard drive and thus lost all my WP7 restore files.
Is there anyway to recover all those file so that I can perform a restore on my phone?
I've tried different data restore softwares, but the files are all messed up and I can't remember which folder to put the files in.
Please help me. Thank you.

That really sucks, but this does raise a pretty good question. Where do the phone restore files save to? And how can somebody make sure their backup is going to transfer to a new HDD?

On Win7, try this:
\AppData\Local\Microsoft\Windows Phone Update\XXX-XXX-XXX\Data
I found 5.8Gb of data in this directory following my upgrade to 7390. This helps explain why the update took nearly an hour to complete...
FWIW, i've moved the data off my pc to another drive and everything functions well. The Zune update page no longers shows the option to restore to the previous update, 7008. Other than that, it all looks normal.

aquanaut88 said:
On Win7, try this:
\AppData\Local\Microsoft\Windows Phone Update\XXX-XXX-XXX\Data
I found 5.8Gb of data in this directory following my upgrade to 7390. This helps explain why the update took nearly an hour to complete...
FWIW, i've moved the data off my pc to another drive and everything functions well. The Zune update page no longers shows the option to restore to the previous update, 7008. Other than that, it all looks normal.
Click to expand...
Click to collapse
Thanks. Can you show me the files and folders contained in that backup?
I wanna try my luck again with this

yea, the other guys are right, I had the same issue but if you follow this you will guarantee that you will find your files

Thanks. But what I need to know is the folders to put my recovered files to

In my case it seems they're here:
C:\Users\your user name here\AppData\Local\Microsoft\Windows Phone Update\xxxxx - xxxxx - xxxxxx - xxxxx\RestorePoint\xxxx-xxxxx-xxxxxx-xxxxx\Data
I hope it helps

If you formatted your Hard Drive after you made your backup, you might be SOL unless you have a backup of your hard drive after you backed up your phone.
If you dont, The only real way is to find a rom for your phone.
The folder would be in...
%LocalAppData%\Microsoft\Windows Phone Update

Related

Htc pro replacement

Fisrt of all thank all of you guys for the information I have found here it's been very helpful.
Second, after finding and utilizing information found here to modify my HTC PRO I was forced by a keyboard failure to get a replacement. I tried everything I could figure out to transfer my set-up from the old phone to the new with no success. I was hoping to not have to go through the whole process of finding and installing all the different features and programs I had installed. I was hoping to simply overwrite the new phone with the old. Is there a means to do this? If there is..... could someone explain the process step by step as I am a complete nimrod when it comes to all of this?
Note: when I try to pull up the old phone while connected to my laptop it shows up as a removable drive and is no longer identified as "HTC PRO" and the abbility to drill down into the file system is limited. The new phone appears as it should. I have tried to copy the contents of the old phone to a folder then plug in the new phone and overwrite the file system but there are several files that I get a "file cannot be overwritten" errors.
Any suggestions?
Thanks again guys.
KrakinAces said:
Fisrt of all thank all of you guys for the information I have found here it's been very helpful.
Second, after finding and utilizing information found here to modify my HTC PRO I was forced by a keyboard failure to get a replacement. I tried everything I could figure out to transfer my set-up from the old phone to the new with no success. I was hoping to not have to go through the whole process of finding and installing all the different features and programs I had installed. I was hoping to simply overwrite the new phone with the old. Is there a means to do this? If there is..... could someone explain the process step by step as I am a complete nimrod when it comes to all of this?
Note: when I try to pull up the old phone while connected to my laptop it shows up as a removable drive and is no longer identified as "HTC PRO" and the abbility to drill down into the file system is limited. The new phone appears as it should. I have tried to copy the contents of the old phone to a folder then plug in the new phone and overwrite the file system but there are several files that I get a "file cannot be overwritten" errors.
Any suggestions?
Thanks again guys.
Click to expand...
Click to collapse
Do you have any backup utility like SPB backup? Some of them (I think Sprite backup) have the ability to backup programs you've installed as well, and that kind of thing is likely to be your best bet. Replacing files manually is unlikely to bring you success though.
EDIT: There's some discussion here that might be of interest.

What will happen if I upgrade mango beta and missing my backup?

What will happen if I upgrade mango beta and missing my backup?
I upgrade to mango beta yesterday, I follow the instruction and the program tell me the backup progress is 100% done.
But today I went to Windows Phone Update directory and it just only list one directory "Properties" and Properties.xml.
My windows phone is HTC HD7, is that possible copy others backup and restore on my HD7?
You'll probably be able to find a NoDo ROM online, so come time for the official release you should be ok.
It will just be a slightly bigger hassle since you don't have quick access to your own is all.
Mowd said:
What will happen if I upgrade mango beta and missing my backup?
I upgrade to mango beta yesterday, I follow the instruction and the program tell me the backup progress is 100% done.
But today I went to Windows Phone Update directory and it just only list one directory "Properties" and Properties.xml.
My windows phone is HTC HD7, is that possible copy others backup and restore on my HD7?
Click to expand...
Click to collapse
I was wondering this too, I did the mangoforall update, and the directory in the route drive was only 4.00kb, I also was like WTF.
To use the backup, you needed to install the Windows Phone support tools, remember ??? Check that folder, it comes out on mine to a little over 5gb, and I am pretty sure(95%) that is where the backup is stored.
If your that worried, try to do a restore, if it works you can go right back to Mango, it just will take some time....
I personally would of liked clearer directions, I was kind of freaked out too. I also would like to backup this backup to DVD or another computer, to make sure I have a copy to roll back later.
Edit: Found the details on it...
http://forum.xda-developers.com/showthread.php?t=1103011
hx4700 Killer said:
[BACKUP CREATION LOCATION:
Copy & paste the following in to the run dialog box:
%LOCALAPPDATA%\Microsoft\Windows Phone Update
You will have to manuall drill down from their because the sub folder structure is named from the Phones ID.
Click to expand...
Click to collapse
Mowd said:
What will happen if I upgrade mango beta and missing my backup?
I upgrade to mango beta yesterday, I follow the instruction and the program tell me the backup progress is 100% done.
But today I went to Windows Phone Update directory and it just only list one directory "Properties" and Properties.xml.
My windows phone is HTC HD7, is that possible copy others backup and restore on my HD7?
Click to expand...
Click to collapse
If you updated via the non dev unlocked way they will not be there they will be here "C:\\PreMangoState "
To use the backup, you needed to install the Windows Phone support tools, remember ??? Check that folder, it comes out on mine to a little over 5gb, and I am pretty sure(95%) that is where the backup is stored.
Click to expand...
Click to collapse
Where's the location? %LOCALAPPDATA%\Microsoft\Windows Phone Update is the path I mention but I can't find backup.
Also, I can't find backup in C:\PreMangoState
I decided to screw all the update backup crap.
When Mango officially hits I'll reflash my phone with a ROM - that's it.
I have multiple phones - too much trouble trying to worry about this backup and that back-up.
the back up files are so huge.....
as i forget to delete my music and video and games, i got a back up file folder lager than 9G
Backup location
According to the Microsoft PDF, the backup location is:
C:\Users\username\AppData\Local\Microsoft\Windows Phone Update\
followed by the unique ID of the device (for example e64ab58e - 58d.....)
My folder is 2.2GB. To restore, you go to Zune and pick Settings/Phone/Update/Restore.
If you received a Microsoft Connnect invite, the agreement had like 5 places where it made you check "I swear on the blood of my ancestors that I will back up because backups are holy". The instructions, invites, everything say "backup, backup, backup, backup, backup, backup.... copy your backup to a USB stick and put it in a bank vault". And then kind of finishes with, "did we mention, you need to back up, or your phone will be stuck in pre-Mango?"
So... I would suggest... you back up
It took my phone only about 2-3 minutes to back up, using MangoB2-DevRetailUpdate.exe (much less than 531 seconds on their screenshot). Mind you, the next step (provisioning, where it says, "Installing Updates") took a lot longer than their 18 seconds (I think about 79 sec).
But like, 5 minutes is way better than "OMG MY STOOPID PHONE IS STUCK IN ****ING PRE MANGO" 2 months from now. Like, maybe they know something we don't and flashing back to NoDo is harder than it looks.
It was painless, really. Backing up took less time than reading about how important it was to back up
Actually I DO backup.
I just didn't check the backup location and re-check whether the backup is exist.
I just don't know why the upgrade tool says the backup progress is complete but it didn't save ANY backup on my computer.
That's all...
in worst case u would have to flash back a stock rom and have to reinstall everything...
i successfully downgraded from mango to 7004 and back up
webwalk® said:
in worst case u would have to flash back a stock rom and have to reinstall everything...
i successfully downgraded from mango to 7004 and back up
Click to expand...
Click to collapse
Thanks, I'll try it if final version of mango is out.

Infuse EFS Folder (Request for someone's backup)

Hi guys,
One miraculous day, my efs folder became corrupt, when it just so happened to be the week after the hard drive on my computer took a dump! What a week this has been.. I was wondering if it is possible for someone to zip their EFS folder and send it to me to see if I can't get this phone to connect back to the network again. I honestly think there are applications on androids marketplace that will wipe things if you have superuser installed.. because it was like BAM, one morning I wake up and my efs folder was deleted the day after I had installed some new apps.
So my question is - Will someone send me a backup of their EFS? If that won't conflict with their phone of course -- I would send it back to Samsung, but their 3rd tier support has no idea what I'm talking about - they just hear root and think I'm a piece of trash.
Any help would be greatly appreciated - I have not seen anything about trying someone elses efs so I thought it could be a bit experimental as well.. Thanks
-Brett
Salmiery said:
Hi guys,
One miraculous day, my efs folder became corrupt, when it just so happened to be the week after the hard drive on my computer took a dump! What a week this has been.. I was wondering if it is possible for someone to zip their EFS folder and send it to me to see if I can't get this phone to connect back to the network again. I honestly think there are applications on androids marketplace that will wipe things if you have superuser installed.. because it was like BAM, one morning I wake up and my efs folder was deleted the day after I had installed some new apps.
So my question is - Will someone send me a backup of their EFS? If that won't conflict with their phone of course -- I would send it back to Samsung, but their 3rd tier support has no idea what I'm talking about - they just hear root and think I'm a piece of trash.
Any help would be greatly appreciated - I have not seen anything about trying someone elses efs so I thought it could be a bit experimental as well.. Thanks
-Brett
Click to expand...
Click to collapse
This is an interesting request, Brett.
I thought the efs.rfs file contains one's phone imei number/network id etc.
idk for sure...
I thought using someone else's imei is kinda like "let me borrow your ss# so i can check the ss office to see if mine is working.
I didn't know if you found this link and tried it?
http://forum.samdroid.net/f28/complete-imei-restore-how-1817/
http://forum.xda-developers.com/showthread.php?t=882039
http://forum.xda-developers.com/showthread.php?t=953436
Fortunately for me, I had a efs backup on my hd.
I think I also saw scripts in Zeus and Doctor ROM that backs up efs also prior to flash..
good luck
I wasn't trying to steal anyone's IMEI.. I just have tried multiple techniques, but I have not tried the first link..
I've been having trouble getting a shell with adb, does it need to be in download mode?
I was trying to see if it were possible to copy someone's existing files, and use a hex editor to change things, but reading into it, the IMEI is not able to be edited easily without knowing the encyrption type.
I'm just frustrated and have been back and forth with both at&t and also samsung (Their support is a joke, no one I spoke with even knew what the EFS folder was..)
I will try this technique and will report back later when I get home from work tonight. I've been reading a lot of similar issues with the null/null IMEI in the infuses and the guy at the AT&T store said that this was the reason they stopped selling the phone in their store.
Thanks for the help, I'll let you know what happens.
-Brett
Goodluck.
From the tone of your post, I didn't suspect any malice...I had a gist of what you were trying to do.
From reading some of links, there may be some method of recovery.
I hope that you're able to get it back.
I posted one a while back. I think it was in the q&a section. I won't be at my computer for a couple of days or I'd upload it for ya. Try searching or scrolling thru there.
Edit: I just uploaded an EFS.zip, unzip and flash the included efs.tar thru Odin or heimdall.
I had the same problem but i fixed it through Odin. There is an option in odin where you can click on the side (sorry i just reformated the comp so i dont have odin installed) that says something about the EFS. Try that, it fixed it for me.
On a related note. I thought I read somewhere that typical backups such as tibu and nandroid do NOT back up the efs folder. Is this correct? Should we all be doing this manually to protect against corruption?
Try searching here or on market. I remember there was this app called "nitrality" something. This app backs up EFS that we can restore in case we mess it up.
diablo009 said:
Try searching here or on market. I remember there was this app called "nitrality" something. This app backs up EFS that we can restore in case we mess it up.
Click to expand...
Click to collapse
I did try to dl that app and ran it. It didn't work for me. The app hung up the system until you fc it.
If you're versed in linux or Term emu, you can use script to back up your efs.
If you had flashed zeus or doctorz, there are scripts build in that backs up your efs.
if you had root explorer, you can find efs folder in your root. long press on the folder allows you to create zip or tar of this as well.
Any harm in just copy/paste the whole folder to external SD with root explorer? Then copy paste to windows over USB? Will permissions get messed up?
I think I've already backed it up but there have been a couple threads on this. Wonder if it should be part of superthread or a sticky...do this first :...
Sent from my SAMSUNG-SGH-I997 using XDA App
rxnelson said:
Any harm in just copy/paste the whole folder to external SD with root explorer? Then copy paste to windows over USB? Will permissions get messed up?
I think I've already backed it up but there have been a couple threads on this. Wonder if it should be part of superthread or a sticky...do this first :...
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
no problem with copy/paste that I know of.
Being cautious, I have a zip, a tar, and the whole folder on my PC, USB and box.net.
Hypothetically,
I have access to another Infuse on the same family plan at that, if i were to copy the efs folder to mine what would that do?
I want to make sure not to have the same IMEI number on the network though, but this could save me a lot of hassle...
any thoughts?
Read the threads on the links I provided...you will get more understanding.
I have multiple times, but the first post that seemed like it would be the best fix, I have to get him to send me a fixed nv_data file and he seems to be unresponsive at the moment.
I think I'm going to root the 2nd infuse, back up her efs folder (MULTIPLE times lol) and fix it so it's generic and not an exact replica of hers..
Do you see any problems there? I'm definitely not an expert at all with this.
Salmiery said:
I have multiple times, but the first post that seemed like it would be the best fix, I have to get him to send me a fixed nv_data file and he seems to be unresponsive at the moment.
I think I'm going to root the 2nd infuse, back up her efs folder (MULTIPLE times lol) and fix it so it's generic and not an exact replica of hers..
Do you see any problems there? I'm definitely not an expert at all with this.
Click to expand...
Click to collapse
In order to see what is on the root of a phone, you may need to root it.
Once rooted, you can look for the efs folder.
I haven't used z4root in a while on an unrooted phone, I don't know if this program will let you see the root folder or not. It's possible.
The efs on my phone shows several programs and folders.
One of the folder is /imei. I suppose this is where the unique id is located.
read the thread: http://forum.xda-developers.com/showthread.php?t=1372455
as you can see, the efs contains unique id...i'm not sure of even how to make up a different imei file from using someone else's efs folder.
if your phone boots up but does not connect, if you go to settings/about phone/status
does it list the imei?
if it does, are you able to use a script in terminal emulator to back it up?
if you can't find the script, you can try flashing doctor or zeus rom, they have scripts to back up your efs folder. then try locating it on your phone.
the other thought i had was for you to call your provider to see if they can give you your previous imei number.
I'm only reasoning from what I have read...these are new territory to me.
Right, I have rooted my phone and for whatever reason the EFS folder is completely empty... The folder is there, but completley empty.
I have the IMEI number, its on the back of the phone as well as AT&T gave it to me.
The fact that my entire folder is empty, and I hadn't backed anything up because I never flashed the kernel or rom makes me think that the android marketplace does have malicious code that simply says:
if(phone==rooted){
wipe efs foler
}
continuing to pull my hair out and attempt new things, if anyone has any ideas let me know.
Salmiery said:
continuing to pull my hair out and attempt new things, if anyone has any ideas let me know.
Click to expand...
Click to collapse
Check out Post # 5, I just edited my post.
its not simply a folder its actually a partition, on Linux you can mount drives/partitions however you like so it can appear to be under another directory and be an entirely different device.
you can make a .rfs image from the dd command through adb or terminal emulator.
if it is corrupt you "may" be able to salvage it through options of the dd command.
I gotta look up the device path and whatnot but if there is anything on there, visable or not, you might be able to recover the unique files and paste them over the files from someone else's efs backup. if not I have heard but never tried it, but I heard that fromatting the partition will cause the system to generate a generic efs, but I don't know for sure.
edit: the device location is /dev/block/stl3
you can dump it to the SD card with
dd if=/dev/block/stl3 of=/sdcard/efs.rfs bs=4096
if there are bad blocks I think but not quite sure you can add noerror to the end
dd if=/dev/block/stl3 of=/sdcard/efs.rfs bs=4096 noerror
but if the information has actually been deleted unless it was overwritten it is mostly intact. it is not well known that delete doesn't actually delete the data, even after a format data can be recovered with the right program. if the dumps come up empty there is also dd_rescue and foremost but I don't know if those commands are available on android, but you may be able to loop mount the dump on a Linux box or in cygwin and try the ddrescue or foremost commands.
http://www.linuxquestions.org/questions/linux-newbie-8/learn-the-dd-command-362506/
hopefully you can recover something. and learn something along the way. this is also useful for recovering deleted files and securely deleting stuff you want gone for real.
i remember I lost my efs on my captivate. There are tools in the forum to get it back.
Salmiery said:
Hi guys,
One miraculous day, my efs folder became corrupt, when it just so happened to be the week after the hard drive on my computer took a dump! What a week this has been.. I was wondering if it is possible for someone to zip their EFS folder and send it to me to see if I can't get this phone to connect back to the network again. I honestly think there are applications on androids marketplace that will wipe things if you have superuser installed.. because it was like BAM, one morning I wake up and my efs folder was deleted the day after I had installed some new apps.
So my question is - Will someone send me a backup of their EFS? If that won't conflict with their phone of course -- I would send it back to Samsung, but their 3rd tier support has no idea what I'm talking about - they just hear root and think I'm a piece of trash.
Any help would be greatly appreciated - I have not seen anything about trying someone elses efs so I thought it could be a bit experimental as well.. Thanks
-Brett
Click to expand...
Click to collapse
Uh, NO than you. My EFS folder has nothing to do with yours. Don't know how that would work...

[Q] Help with RebelROM

After carefully reading several guides, I thought I was ready to try flashing a ROM. Wrong.
I have the Samsung Exhibit II. I tried to flash RebelROM 3.0.9 via CWM, but when it booted up, I had no notification window, and if I try to download an app, it kicks me out to the lock screen.
So I thought I would just go back to the backup I made. Nope. Apparently the backup got glitched up somehow. When I try it says "MD5 mismatch".
Then I thought I would try a different ROM, but I don't have an micro SD card, and I can't enable USB storage without the notification bar.
Does anyone have a solution? I've tried everything I can think of, but I'm very new to Android. I have a micro SD card on the way, so I should be able to install a different ROM from that in a couple days, but I'd like to have a functional phone before then.
Thanks in advance!
Make sure you didn't change the name of the folder for the backup with the md5 mismatch. If you didn't, see here:
http://forum.xda-developers.com/showthread.php?t=714114
This is probably the most noobish thing you've heard all day, but where do I type the code from the post you linked me to?
Also, thanks for the reply.
That's on your computer. You connect your phone to you computer via USB cable, and run the commands through adb. If you don't know what adb & fastboot are, you need to download the Android SDK. They're included there.
OK, got it working, and I get as far as getting into my backup folder, but when I try to proceed, it says "No such file or directory". I must have really messed something up. Any other ideas?
EDIT: I'm positive that I left the backup on the default options.
If you changed the name of the backup folder (I used to do this routinely, to help me identify which backups were from which ROMs), you should change them back. Also, make sure you're not just copy/pasting from the other thread! The line that says
Code:
# cd /sdcard/clockworkmod/backup/[B]2010-06-29.20.22.53[/B]
should be adjusted to match the name of the backup you're trying to restore. Pay particular attention to the bolded folder name.
I never changed the name, and the folder name I used was right. I checked the contents of the backup folder, and I have boot.img, recovery.img, system.ex4.dup and data.ext4.dup. That doesn't seem right, so I think I'm going to have to give up on the backup. Luckily, I made a secondary backup with TitaniumBackup, so I think all I should have to do is install a stock ROM and download Titanium to restore my data.
Is there any way I'd be able to move a file from my PC to my phone via adb? Or should I do something else entirely?
Again, thanks so much for your help.

Recover deleted files with mac

Hello,
yes this has probably been a problem to many people, but I couldn't find a solution for my case.
I flashed a ROM and forgot to backup my files before, so now my whole photos and files I need are gone.
I am looking for a solution to restore deleted photos on my nexus 5. I obviously can't use generic recovery methods because, well, I don't have a sd card to pull out and plug into my computer.
is there a app / method to recover deleted files directly on the nexus (over adb?)?
Paid solutions are welcome too!
Check this thread, has a topic on OTG, which happens to allow mounting as usb storage. Might do the trick.
Hmm the OTG part is about mounting devices on the nexus. I want it the other way around, mount it on my mac and run recovery software on it.
Any ideas on that?
Can't be done.
Only options are whats in my signature. Section 5.4
Sent from my Nexus 5 using Tapatalk
Aqua3 said:
Hello,
yes this has probably been a problem to many people, but I couldn't find a solution for my case.
I flashed a ROM and forgot to backup my files before, so now my whole photos and files I need are gone.
I am looking for a solution to restore deleted photos on my nexus 5. I obviously can't use generic recovery methods because, well, I don't have a sd card to pull out and plug into my computer.
is there a app / method to recover deleted files directly on the nexus (over adb?)?
Paid solutions are welcome too!
Click to expand...
Click to collapse
you can give this a try and it works great with nexus5 does job well http://www.android-data-recovery.org/android-data-recovery
u need a paid version ,it restores your contact ,messages,pic and files fine just put it on deep scan and let it do the rest later restore
rootSU said:
Can't be done.
Only options are whats in my signature. Section 5.4
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes, I am currently trying a option cross linked in that guide.
I'm taking a raw image of my data partition to my mac and will try to restore data there.
Steps taken from here - http://forum.xda-developers.com/gal...de-internal-memory-data-recovery-yes-t1994705. Although for windows, but finding the needed tools for mac is not that big of a task.
Will report if I have any success on this
Aqua3 said:
Yes, I am currently trying a option cross linked in that guide.
I'm taking a raw image of my data partition to my mac and will try to restore data there.
Steps taken from here - http://forum.xda-developers.com/gal...de-internal-memory-data-recovery-yes-t1994705. Although for windows, but finding the needed tools for mac is not that big of a task.
Will report if I have any success on this
Click to expand...
Click to collapse
Yep, we always love to hear a success story. Thanks!
This Data Recovery enables you to recover lost photos, videos, documents and more other files from your nexus 5, you can have a try.
t.co/IRVeusio2J
You've mentioned, " I don't have a sd card to pull out and plug into my computer", actually, you could apply to some app that could identify your device directly.
Here is an Android Data Recovery Mac that may help. You can also google other apps if you need.

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