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Hi,
I bought a T-Mobile locked HTC Sensation from the ebay. I wanted to get it unlocked from T-Mobile, but they will provide me the unlocking code for the mobile, unless I have an activated line from them. I found the following from the T-Mobile website, and need somebody who is a T-Mobile USA customer to help me out with this. If you are willing to help, send me a PM. I will send you the IMIE number, which could be used to get the unlocking code from T-Mobile.
SIM Unlock Code
For information on the SIM Unlock Code, refer to the following:
If you purchased a wireless phone from T-Mobile, your phone has been programmed with a SIM lock which will prevent the phone from operating with other compatible wireless telephone carrier’s services. If you wish to use the phone with the service of another wireless telephone carrier, you must enter a numeric SIM Unlock Code to unlock the phone.
For customers with a T-Mobile Postpaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 40 days of active service with T-Mobile.
For customers with a T-Mobile Prepaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 60 days of active service with T-Mobile and either a Prepaid Plan account balance of at least $10.00 or a prior refill within the last 30 days.
T-Mobile will provide the SIM Unlock Code upon request to eligible former customers, provided that T-Mobile has such code or can obtain it from the manufacturer.
You may request the SIM Unlock Code for your phone, together with instructions for entering the code, by calling T-Mobile customer care at 1-800-937-8997.
i dont know if they do it but have you try calling htc? also i think there are sites that sell the unlock codes.
I tried for the past week to unlock via T-Mobile. Complete waste of my time. Too many wasted hours on the phone with them. And I WAS eligible!
I ended up buying mine for $25 from htcimeiunlock.com received it 10 minutes later and all was well.
Sent from my HTC Sensation 4G using XDA App
Also, HTC will not give it either. I tried that too
Sent from my HTC Sensation 4G using XDA App
cdstewart said:
I tried for the past week to unlock via T-Mobile. Complete waste of my time. Too many wasted hours on the phone with them. And I WAS eligible!
I ended up buying mine for $25 from htcimeiunlock.com received it 10 minutes later and all was well.
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
why did you have problems? this week i solicited the unlock code for my hd2 and got the code the next day.
cdstewart said:
I tried for the past week to unlock via T-Mobile. Complete waste of my time. Too many wasted hours on the phone with them. And I WAS eligible!
I ended up buying mine for $25 from htcimeiunlock.com received it 10 minutes later and all was well.
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
I called them and were willing to give the unlock code if I had an active line with them. I have read other stories on forums where they have shared this code. The extract that have posted is also from their website !!
swapniljain said:
I called them and were willing to give the unlock code if I had an active line with them. I have read other stories on forums where they have shared this code. The extract that have posted is also from their website !!
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I work in tech care myself and would like to clear something up. T-Mobile does not have unlock codes, period. IF you are eligible (must have an account obviously), your IMEI and account info gets sent to an unlock team, and they get the code directly from the manufacturer. It's not like they have the code ready and said "Go F yourself" lol.
What reason do they have to unlock a phone that is so new they obviously did not recuperate their subsidy yet and for someone who hasn't paid a dime worth of fees.
Sent from my HTC Sensation 4G using XDA App
fschambe said:
What reason do they have to unlock a phone that is so new they obviously did not recuperate their subsidy yet and for someone who hasn't paid a dime worth of fees.
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Not everyone has purchases their phones on contract. Some people buy them outright... and prefer them sim unlocked for traveling with.
I am one of those few people who do just that. T-mobile told me that I need to wait 60 days between time of purchase and sim unlock... Or I could get it done by a third party, usually $25 to do. Google "sim unlock htc sensation"
@stoneyjonez : Ok.. got you. Can you tell me if they would give me the unlock code if a person with a T-Mobile account ( long standing ) and asked them for the unlock code ? Obviously that person wouldnt have bought the phone directly from them
cellunlocker . net I recommend currently only 19.99 for unlock code and takes up to 3 hours
In the past I tried to get a Motorola ROKR E8 unlocked through them. I was eligible and they said they would submit something to whoever they have to submit it to. I tried 3 times and never heard back from anyone. Phone was never unlocked :-(
I would just go online and pay for one, you get way better service that way. Its not like $25 is a big spend compared to the retail cost of the phone your unlocking.
Thanks for all your responses folks !! In my opinion its a bit dodgy to send money to anybody on the net. I have read too many stories where the money is gone but no unlock code. But I can take the recommendations given by others and buy from a reliable service..
Usually yes...if you give your imei to a T-mobile customer they will give them the unlock code for it.
Here is what happened when I sold my Vibrant after buying my new Sensation: I requested the unlock code from t-mo, they replied in 24 hours that the phone would not be unlocked due to it not being the current phone on the network for my account. (I then unlocked the Vibrant by rooting it and using an unlock method via adb)
So I am guessing that a t-mo customer would not be able to help out, since the phone would not be on the network.
From what I have read on the internet, if you tell them that you are travelling internationally and would like to use a local sim, they give you the unlock code. Also, see my first post where I have posted the rules specified on the T-Mob website for requesting a unlock code and the guidelines they use for qualification of a customer.
i use my sensation on the network and so i called in to request my unlock code..they did all the button pushing on their side and said i will get an email within 72 hours with the unlock stuff...will post when i get it or what i get.
lezouave said:
Here is what happened when I sold my Vibrant after buying my new Sensation: I requested the unlock code from t-mo, they replied in 24 hours that the phone would not be unlocked due to it not being the current phone on the network for my account. (I then unlocked the Vibrant by rooting it and using an unlock method via adb)
So I am guessing that a t-mo customer would not be able to help out, since the phone would not be on the network.
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Click to collapse
my current phone in the network is the sensation and i asked for the code of the hd2 and they gave it to me. and i didnt have to lie. i told them the truth, that i bought the sensation and was going to give the hd2 to my girlfriend and because she is in another company i needed the code so she can use the phone.
i guess it just depends if you get a good rep.by the way i did it via the costumer care online chat. i saved the transcript here it is.
Thanks for your detailed response.. Anybody willing to give it a shot with for my phone with T-Mobile ?
sorry man. i dont want to risk into getting in trouble. i bet others here are thinking the same. so guess your only option is to pay for it online. do good search for a reliable site.
So this is weird...
I travel out of the country a lot for work, so I called AT&T asking for the unlock code and their response was "Sorry the Atrix 2 is an AT&T Exclusive, and we see that you just renewed your contract yesterday, so we can't provide you with the code"
I'm very confused? I've been an AT&T customer for a number of years - NEVER been late on a payment, and I JUST renewed my contract for 2 years. I don't have any plans of leaving AT&T, so I don't get whats going on?
I see that I can buy the unlock code for $25, but I figured AT&T would be cooperative with this? Any ideas or experience guys?
Thanks!
big ach said:
So this is weird...
I travel out of the country a lot for work, so I called AT&T asking for the unlock code and their response was "Sorry the Atrix 2 is an AT&T Exclusive, and we see that you just renewed your contract yesterday, so we can't provide you with the code"
I'm very confused? I've been an AT&T customer for a number of years - NEVER been late on a payment, and I JUST renewed my contract for 2 years. I don't have any plans of leaving AT&T, so I don't get whats going on?
I see that I can buy the unlock code for $25, but I figured AT&T would be cooperative with this? Any ideas or experience guys?
Thanks!
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They won't give anyone an unlock code, but you can buy one off ebay cheap enough or other websites. They want to sell you international travel plans, not allow you to use a sim card for that country!
According to this original Atrix thread, people were calling and AT&T was giving them the unlock code:
http://forum.xda-developers.com/showthread.php?t=1288194
AT&T will give you the unlock code .. you must have the phone in your possession for 6 months from the time you renewed.
And this is to unlock the bootloader?
Sent from my MB865 using XDA App
Believe he is talking about the sim unlock
iirc you gotta wait 30 days after getting the phone to have it unlocked (or was that t-mobile?)
LordGeek said:
AT&T will give you the unlock code .. you must have the phone in your possession for 6 months from the time you renewed.
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Click to collapse
Many thanks!
I had asked for it and was told no, but I'll try again in 6 months. I travel and having the sim unlocked is what I need. You saved me some cash, thanks!
Thanks guys! Six months seems like an awfully long time LOL whatever, guess I just have to wait!
You do NOT have to wait 6 months, you have to wait 30 DAYS. They don't want you unlocking the phone inside of the 30 day window. So wait 30 days and call back. If you get a no, hang up and call back in 15 minutes until you get a yes.
Go find unlock seller on ebay
You can search ebay for " motorola atrix 2 unlock " or " atrix 2 unlock " you will find alot of sellers that can sell you the code for around $20
i unlocked mine via ebay couldn't wait because i can't use AT&T
if you want a link for the seller i used on ebay i will be happy to give it to you . feel free to PM me or ask here.
alcatel444 said:
You can search ebay for " motorola atrix 2 unlock " or " atrix 2 unlock " you will find alot of sellers that can sell you the code for around $20
i unlocked mine via ebay couldn't wait because i can't use AT&T
if you want a link for the seller i used on ebay i will be happy to give it to you . feel free to PM me or ask here.
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Click to collapse
Hey thanks for your message, yes I would appreciate a link to the reliable seller that you used!
Thanks a lot!
I got my hands on a brand new ATRIX 2 (AT&T) and want to use it with my T Mobile prepaid. Cellunlocker stated that it would be 4-6 business days to send me the code. 4-6 days??? Come on! Does this sound reasonable?
Some companies are like that.
Others claim 15 to 20 minutes, guess you fell into one of the longer ones. Nothing to do but wait, hopefully they'll have it for you before then.
Sent from my Motorola Droid Xyboard 10.1 with Verizon 4G LTE
Actually it is and I will tell you why. Nobody can do an Atrix 2 in 10 to 15 minutes. That is how long they will take to submit your order after you pay. It is word games to trick you into thinking you will get a faster unlock. At this time, until the Atrix 2 is in the AT&T unlock database, which takes about nine months after release, there is only one server (that I know of) to get the codes and all the unlocking services are using the same server. That server only accepts batch orders twice a day Monday through Thursday, one batch early on Friday and one batch Sunday evening. So if you ordered Friday night your order cannot be submitted to the server until Sunday. The turnaround time for this server is two business days, including the day it was submitted. So most likely your code will come back Tuesday. From a late Friday purchase that would be five days including the day you ordered. If you are lucky it might come back Monday. I just got an Atrix 2 sent to me from the U.S. last week. U.S. time my unlock order was submitted around 10:30 p.m. Monday evening and the code returned just before Noon on Wednesday (2 business days). Since I subscribe to the unlocking service as a reseller I was notified immediately by the server when my code returned. If you are using a reseller you also need to wait for them to contact you once your code is returned by the server. I hope this explains why you need to wait. Once the codes are in AT&T's database turnaround time will be minutes and the price will drastically drop to a few dollars at the most. Right the cost on these codes run between $15 to $30 for them. The cheapest code resellers are on ebay. Usually the website based resellers will charge around double the eBay sellers. The eBay sellers sell the codes very close to their wholesale cost and only make a few dollars per unlock, if they are lucky.
Also you will most likely be given two unlock codes. Only one will work. If the first one does not work try the second one. One of them should work. In my case I was lucky and the first code of the two worked. Enter your code carefully and make sure you enter it correctly.
I got mine and my wife's subsidy unlock codes through at&t. They said they couldn't generate the code in- house for the A2, and the had to make a case file and send it the the "National Device Unlock Team" or something.. And like a month before, I got the code for the Infuse from them over the phone within in minutes (was my wife's phone, we returned it and upgraded her to the A2 though). Anyway, the codes for our A2's came in a little less then a week. So, I think it's normal, they probably don't have the codes for our phone readily available yet.
Aside from putting in a diff sim, you can aslo punch in #073887* in the dialer. We tried it with a diff sim once, and the sim itself had a pin lock and I was entering the subsidy code in there and it wasn't working and freaking me out when I got down to one try left... so, the dialer code is much simpler..
jboxer said:
Actually it is and I will tell you why. Nobody can do an Atrix 2 in 10 to 15 minutes. That is how long they will take to submit your order after you pay. It is word games to trick you into thinking you will get a faster unlock. At this time, until the Atrix 2 is in the AT&T unlock database, which takes about nine months after release, there is only one server (that I know of) to get the codes and all the unlocking services are using the same server. That server only accepts batch orders twice a day Monday through Thursday, one batch early on Friday and one batch Sunday evening. So if you ordered Friday night your order cannot be submitted to the server until Sunday. The turnaround time for this server is two business days, including the day it was submitted. So most likely your code will come back Tuesday. From a late Friday purchase that would be five days including the day you ordered. If you are lucky it might come back Monday. I just got an Atrix 2 sent to me from the U.S. last week. U.S. time my unlock order was submitted around 10:30 p.m. Monday evening and the code returned just before Noon on Wednesday (2 business days). Since I subscribe to the unlocking service as a reseller I was notified immediately by the server when my code returned. If you are using a reseller you also need to wait for them to contact you once your code is returned by the server. I hope this explains why you need to wait. Once the codes are in AT&T's database turnaround time will be minutes and the price will drastically drop to a few dollars at the most. Right the cost on these codes run between $15 to $30 for them. The cheapest code resellers are on ebay. Usually the website based resellers will charge around double the eBay sellers. The eBay sellers sell the codes very close to their wholesale cost and only make a few dollars per unlock, if they are lucky.
Also you will most likely be given two unlock codes. Only one will work. If the first one does not work try the second one. One of them should work. In my case I was lucky and the first code of the two worked. Enter your code carefully and make sure you enter it correctly.
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Click to collapse
I am also using T-mobile prepaid after unlock, and I had to wait for week...so it sounds normal...
Thank you jboxer for detail instructions as how unlocking works, I remember being mad with my unlock service provider as he keep telling me for 2 more days for week time(he never explained as why its taking time)...now it makes sense why he took that time..
Took me about 3 days to get unlock codes.....
hankbizzo5 said:
Took me about 3 days to get unlock codes.....
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Click to collapse
Did they give you two possible codes to try?
Sent from my Atrix 2 using Tapatalk.
Took me 3 days too.
They gave me 3 codes. The first one worked like a charm.
Sent from my MB865 using Tapatalk
I'm super interested in the whole "Unlock" thing since I might want to take my phone to a different service. Since sazhagianambi seems to be our resident genius on the subject I would like to direct the questions to him:
Does unlocking the phone while still being on the network cause any "errors" on said network (e.g. Unlocking AT&T and staying on AT&T)?
Does the unlocked phone need anything when taking it to another network (e.g. Unlocked AT&T android phone and going to straighttalk)?
Finally when everyone says "oh i have a code from __________ and it took me ___ days/weeks" are the codes different? and if not.. howcome people don't post them up? (I would understand if you want to direct the answers to me privately)
I will answer your questions since I run an unlocking service and am very knowledgeable on the subject.
Vahnyyz said:
Does unlocking the phone while still being on the network cause any "errors" on said network (e.g. Unlocking AT&T and staying on AT&T)?
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Click to collapse
No it causes no problems at all. The phone never sends a signal to any network that is is subsidy locked or unlocked.
Vahnyyz said:
Does the unlocked phone need anything when taking it to another network (e.g. Unlocked AT&T android phone and going to straighttalk)?
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Yes. You need to go into settings and set the APN for your new carrier for data to work if the APN is not already in the phone's APN database. On a stock rom it will likely not be there. If you unlock and then flash a custom rom, the APN for most carriers will likely already be in the phone.
Vahnyyz said:
Finally when everyone says "oh i have a code from __________ and it took me ___ days/weeks" are the codes different? and if not.. howcome people don't post them up? (I would understand if you want to direct the answers to me privately)
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Click to collapse
Codes are unique to each and every device. They are usually based on the IMEI number alone, but in some cases they are also based on locked carrier ID and other numbers in the phone (such as an SVN number in some Motorola phones - does not apply to the Atrix or any other Moto Android phone).
Also, in the case of the Atrix 2 AT&T can and does change the unlock codes OTA once the phone is activated on their network. That is why when you get an Atrix 2 unlock code, you may receive two or three unlock codes. These are all codes that are in the databases for a specific IMEI and the wholesalers don't know which one is correct. They don't know if the original moto assigned unlock code is correct or if the AT&T one has been sent to the phone OTA. So they provide all known codes and tell you to carefully try them all. In the case of my personal Atrix 2, the first code worked and I am happily using my AT&T Atrix 2 in Thailand on DTAC getting 4G service. Once the phone is unlocked, even if AT&T sends an OTA unlock code change, it won't matter because once you unlock the phone it stays unlocked forever, unless the carrier sends an explicit re-lock command, which they never do. You only enter the code once and it is done.
People don't post codes because they will not work on your phone. You have a limited number of attempts (usually 5 or 10) to enter the correct subsidy code. Once you have reached the limit of attempts the phone will no longer allow you to enter the code and is considered "hard-locked" to that carrier, meaning you can never unlock it by code. You will then need to have the phone hardware unlocked which is done with special software that hacks either the baseband code or NVM (non volatile memory) that is read at boot time. Hardware unlocking is dangerous and can damage your phone. Unlocking by subsidy code is the only way to safely and properly unlock your phone.
Some phones get almost instant unlock code numbers such as LG and older Motorolas as they are in databases that have been obtained by unlocking wholesalers. Some phones like very old Nokia or BlackBerry devices have calculated codes and once the algorithm is known it is just a case of computing the unlock code. Newer phones like the Atrix 2 are harder to get codes for and take two business days for the wholesalers to retrieve the codes from their source. Soon, maybe two to six months, Atrix 2 codes will likely be in the instant database and the price will drop from around $15.00 to around $2.00, but if you want your phone unlocked now I would not wait for that to occur.
Hope this answered your questions. i know I was not the intended responder but this way you get your answers faster.
I just did the unlock from these guys (unlockfusion) from ebay. they charged me $16 .. I submitted my IMIE code on Monday afternoon and Got the unlock code yesterday (Tuesday evening). That was really fast. may be I was lucky.
on a side note: Nowhere related to that company.
Googler_1976 said:
I just did the unlock from these guys (unlockfusion) from ebay. they charged me $16 .. I submitted my IMIE code on Monday afternoon and Got the unlock code yesterday (Tuesday evening). That was really fast. may be I was lucky.
on a side note: Nowhere related to that company.
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What is this VictoryROM? Something you ported to the A2? Is it, or is it going to be available to the community to try out?
alteredlikeness said:
What is this VictoryROM? Something you ported to the A2? Is it, or is it going to be available to the community to try out?
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Click to collapse
I create my own Roms.. (All VictoryRom's are created by me) Once I feel comfortable and make sure No bugs are there... I post it.
basically I don't Like heavy Themes + Extras scripts + overclocking which most of the rom's comes with so i create my own.
My rom's consists of
As stock as possible with root and very minimum themes (Mostly ICS)
Some nice to haves like Beats audio etc
some build props edits etc.
Remove junk (But on Atrix2 I did not, as I'm new to Motorola phone so just freezed them)
these are few... So far its as stable as Stock rom.
Googler_1976 said:
I create my own Roms.. (All VictoryRom's are created by me) Once I feel comfortable and make sure No bugs are there... I post it.
basically I don't Like heavy Themes + Extras scripts + overclocking which most of the rom's comes with so i create my own.
My rom's consists of
As stock as possible with root and very minimum themes (Mostly ICS)
Some nice to haves like Beats audio etc
some build props edits etc.
Remove junk (But on Atrix2 I did not, as I'm new to Motorola phone so just freezed them)
these are few... So far its as stable as Stock rom.
Click to expand...
Click to collapse
Very cool. Hope to get to check it out someday..
alteredlikeness said:
Very cool. Hope to get to check it out someday..
Click to expand...
Click to collapse
Very soon..
Well, WIND are beginning to scare me. Before, when I needed my BB unlocked, it was as easy as sending them an email. Now, I need the G2x unlock code, not only I have to call them, but also to pay $10.
WTH? I'm still not that poor, but there's a matter of principle here - I have the phone, I'm paying for it since the beginning, I feel like someone is getting money for nothing. Would you pay if you were in my case?
aplsux said:
Well, WIND are beginning to scare me. Before, when I needed my BB unlocked, it was as easy as sending them an email. Now, I need the G2x unlock code, not only I have to call them, but also to pay $10.
WTH? I'm still not that poor, but there's a matter of principle here - I have the phone, I'm paying for it since the beginning, I feel like someone is getting money for nothing. Would you pay if you were in my case?
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Click to collapse
When I signed up I was told that after 3 months WIND would supply the unlock code at no cost. I didn't want to wait 3 months so I paid for an unlock code. Here's where you can get an unlock code for 99 cents US through an Ebay seller: http://www.ebay.com/itm/Unlock-Code...s=63&clkid=2846801209278919181#ht_2270wt_1037
Make sure that you give the correct numbers because, if there's an error, the unlock code won't work and there's a limited number of attempts allowed before the phone is hard-locked so that it will never be able to be unlocked from WIND.
WIND's customer service totally sucks.
I believe it was one free unlock every three months and some people on howardforums says it's 6.
jwslam said:
I believe it was one free unlock every three months and some people on howardforums says it's 6.
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One free unlock every three months for only one customer. Typical for WIND.
Does it say that as a rule somewhere on some document somewhere?
jwslam said:
I believe it was one free unlock every three months and some people on howardforums says it's 6.
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Click to collapse
Really? I wasn't aware of this rule.
Just called them last week as im in Florida for vacation. Told me 10 dollars and 20 days for the code.
Wtf wind?
Sent from my GT-P1000 using Tapatalk 2 Beta-5
I'm not a wind customer but I wouldn't pay them 10 dollars, especially for 20 day wait. 10 dollars isn't a lot but they are legally required to give you the unlock code
Sent from my LG-P999 using xda premium
PM me and I can get you the unlock code for $2.00. Just click my donation link and give your IMEI in notes section of payment. You can get even cheaper on eBay but results vary from seller to seller.
I just wanted to share that I unlocked my UK Orange One XL on eBay.
UK based seller and item no 150986220113
Firstly I read reviews and saw positive international feedback so I went for it. I received my unlock code via email within minutes on a Saturday evening, even though order confirmation states to expect item in 3-4 days.
The best part is it's dirt cheap compared to other unlocking services, ONLY £2.49!
I am not affiliated with seller in any way, just wanted to share this here so others can save some $$ while breaking from carrier chains
While researching this I couldn't find any free methods yet BTW!
I was able to call AT&T and request my unlock. The phone was about 6 months old on contract and I hadn't called them before for such a request. Not sure if it matters. Also I wasn't an international carrier either, not sure how much that matters.
I'm glad you were able to get a successful code for next to nothing
Sent from my Nexus 4 using xda app-developers app
I went thru a variety of hoops to get my one xl unlocked, and wife's x+.
AT&T said no-can-do until the contract expires (which, we always renew, typically early, so does that mean no forever??) on the FIRST phone call.
bought a code of ebay which didn't work. paid cellunlocker.net $15 and didn't work.
called ATT and asked for PUK code, then PIN code, and was given both.
worked.