Drop Test? - HTC Inspire 4G

I hope nothing happened here, but my Inspire just slid off the back of the couch and feel about 3' onto a lightly carpeted wood floor. No scuffs or screen damage, but suddenly my signal strength seems to be in the crapper. However that could just coincide with AT&T twaddling around with expanding their 4G coverage. So I'm wondering if it's just my imagination, or do I have a problem to worry about?

BillTheCat said:
I hope nothing happened here, but my Inspire just slid off the back of the couch and feel about 3' onto a lightly carpeted wood floor. No scuffs or screen damage, but suddenly my signal strength seems to be in the crapper. However that could just coincide with AT&T twaddling around with expanding their 4G coverage. So I'm wondering if it's just my imagination, or do I have a problem to worry about?
Click to expand...
Click to collapse
Check to see if the SIM cover isn't cracked. If im not mistaken, the antenna is located there and the wifi antenna is located on the battery cover. Try to remove and reinsert the SIM cover to see if that helps.

No worries there, I just dropped my phone to the concrete floor from 4ft...
It landed with its corner, and spun a few times.... (horrible sight to see)
phone still functions, screen didn't crack (although there is a very tiny nick on the screen which I can't really see after I put on a new screen protector, the old one is messed up, of course), and everything works, just that there are some minor scuffs on the phone now
I gotta say, this phone is well built, and if this had happened to my old Touch Pro.... man, the phone will be gone already.

here is a picture to prove that the speed is still great!

Thanks for the replies. Turns out everything is alright. Must have been a problem with the tower that happened to coincide with the drop.

I had ill effects after a slight drop and it turned out to be a bad SIM card. I went to the AT&T store, they pulled it out, put it in their tester, came up with an error, swapped me out and I was out the door in less than 5 minutes.
With all the years we have had AT&T, I still can't see where people have room to complain about "bad customer service". We have yet to see it and have this account with 5 lines for 5+ years.
Oh well...

Talderon said:
I had ill effects after a slight drop and it turned out to be a bad SIM card. I went to the AT&T store, they pulled it out, put it in their tester, came up with an error, swapped me out and I was out the door in less than 5 minutes.
With all the years we have had AT&T, I still can't see where people have room to complain about "bad customer service". We have yet to see it and have this account with 5 lines for 5+ years.
Oh well...
Click to expand...
Click to collapse
Well the bad customer service isn't when they exchange you a .003 dollar defective sim card... it is when they sell you a '4G' phone that is 3G............

Roland_D said:
Well the bad customer service isn't when they exchange you a .003 dollar defective sim card... it is when they sell you a '4G' phone that is 3G............
Click to expand...
Click to collapse
At least they don't sell you a 4g phone and charge extra every month for it when the nearest 4g is 100 miles away.
They all have their issues.

I've had plenty of drops although my inspire is protected with an Otterbox Commuter. Not a single scratch, only thing is that it unseats my SD card on occasions so I have to pull off the case & cover and push it back in. A minor annoyance but well worth it.
Sent from my Desire HD using XDA App

newter55 said:
At least they don't sell you a 4g phone and charge extra every month for it when the nearest 4g is 100 miles away.
They all have their issues.
Click to expand...
Click to collapse
Just to play devil's advocate, how are they to know where you live? I have been to many different ATT stores that aren't in my town.
As for the address showing up in their system, I'm listed at my house but I currently live 355 miles away at college; they can't just take your word or assume you know?
Nome the less, I would hate to be charged for 4G.
Sent from my Nexus One using XDA Premium App

Related

I was just unlucky or Captivate is so bad?

I dropped the Captivate yesterday. Because I had a silicon case and screen protector, seems like nothing happen, not even a small scratch. Hell no. After that the phone just couldn't send or receive any call!!! Calling from my friends' phones: just one ring and then it went to Voice mail box. Trying to call my friends: not even a ring, just "Call ended". Well, what was going on? I tried everything: switch the simcard to another phone, worked fine! Hard reset, flash back to stock, didn't help!
AT&T is sending me a new one (well, probably refurbished), but I just feel so disappointed with that. Only one drop! My previous Samsung Omnia has been dropped so many times, some times even the back cover and battery was out, but it still works smoothly!
sounds like you dropped it just right to severely damage the antenna
Man that sucks luckily you didn't scratch it up and they really couldn't pin point the problem and blame you
Sent from my SAMSUNG-SGH-I897 using XDA App
Dropped mine today will running to my car. It landed face down (yikes!) and slid about 5 feet (YIKES!!!). I picked it up assuming the glass would be cracked or at least nicely scratched or the phone would simply not work. To my surprise, the screen looks totally unscathed and the phone still works fine. I have some lovely scratches on the plastic casing either side of the screen which sucks but they are hardly noticeable.
Sent from my SAMSUNG-SGH-I897 using XDA App
I had my phone go straight to voicemail once, i thought that was wierd. Other than that nothing out of the ordinary. The phone works well for me including the GPS, which I know a lot of people complained about.
So I was probably unlucky though. Of course the good thing is the phone has no scratch, but that is what I would expect. I dont know if the drop affected the antenna, as I could still see at least 3 bars of signal. Just weird. Good thing that you guy, who have dropped the phone at least one, did not experience the same problem as mine. So I guess I can still love the Captivate though . Otherwise, I hate to see the chuckle in my room-mate's face, who has an iPhone
cppc said:
So I was probably unlucky though. Of course the good thing is the phone has no scratch, but that is what I would expect. I dont know if the drop affected the antenna, as I could still see at least 3 bars of signal. Just weird. Good thing that you guy, who have dropped the phone at least one, did not experience the same problem as mine. So I guess I can still love the Captivate though . Otherwise, I hate to see the chuckle in my room-mate's face, who has an iPhone
Click to expand...
Click to collapse
I hope that'd be one of those nervous "ha ha we're in the same boat now, mine came with a damaged antenna out of the box" chuckles. j/k
Anyway, that's weird that it still shows a few bars but doesn't connect.. Maybe you somehow shook part of the antenna's connector loose?
Well, I guess the silicon/rubber case should help a little bit to avoid things like that happen. I cant imagine how bad it was if I didnt have the case.
ive dropped my cappy numerous times. thank god it has the bodyglove (while waiting for the otterbox) which seemed to take the abuse well. i think you just got unlucky
yeah sounds like u damaged the antenna
I would try changing the similar card before anything. I work for att and a lot of times people drop their phones and as a result have no service and I just change the similar card and it works 99% of the time.
Sent from my SAMSUNG-SGH-I897 using XDA App
Godd advice, and by the the way SIM stands for Subscriber Identity Module, and not similar, but since you work for AT&T, we don't expect you to know that.
rajendra82 said:
Godd advice, and by the the way SIM stands for Subscriber Identity Module, and not similar, but since you work for AT&T, we don't expect you to know that.
Click to expand...
Click to collapse
I'm hoping that was a his/her keyboard changed it or at least I hope so
Sent from my SAMSUNG-SGH-I897 using XDA App
rajendra82 said:
Godd advice, and by the the way SIM stands for Subscriber Identity Module, and not similar, but since you work for AT&T, we don't expect you to know that.
Click to expand...
Click to collapse
I think we have a swype victim...
rajendra82 said:
Godd advice, and by the the way SIM stands for Subscriber Identity Module, and not similar, but since you work for AT&T, we don't expect you to know that.
Click to expand...
Click to collapse
And of course, it's "good advice" and not "godd advice". But then who am I to nitpick?
(Had to remove the URL as I am still new to the forums.)
Yep keyboard changed sim card to similar card on me. Couldn't edit the post cause I'm new and I had to wait 5 minutes to re-post. By the way not all at&t reps are complete morons. I admit some are totally incompetent. In fact, the general consensus amongst at&t sales reps is most customers couldn't wipe their own ass without first confiding in an experienced ass wiper for a step by step solution.
Sent from my SAMSUNG-SGH-I897 using XDA App
mayoj7 said:
Yep keyboard changed sim card to similar card on me. Couldn't edit the post cause I'm new and I had to wait 5 minutes to re-post. By the way not all at&t reps are complete morons. I admit some are totally incompetent. In fact, the general consensus amongst at&t sales reps is most customers couldn't wipe their own ass without first confiding in an experienced ass wiper for a step by step solution.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
That's because most people ARE stupid.
I've dropped mine once or twice but no problems that I've noticed. Not even a scratch.
The gray plastic and metal back cover mark easily but the black plastic and glass are very tough the Samsung videos prove that. But glass is glass and is far from indestuctable. Other than that I have completely disasembled my phone and it is very rugged. Not much room for things to break. A strong cast aluminum chassis backs the touch screen and strong feeling plastic back plate. Everything has good support. I've dropped mine many times without fear and have no ill effects.
My friends iphone 4 however has a broken screen and his insurance is $15 a month. Mine is $5. That makes me feel great about my decision to abandon apple.
Sent from my SAMSUNG-SGH-I897

glass lifting

Hello,
Sorry, I accidentally posted this in the Desire HD forum first (not that it should really matter of course).
I've started to notice that the glass on my Inspire 4G is making a slight snapping noise and moving a bit sometimes when I press on the corners, almost as if the glass is lifting slightly over time. Once I press the corners, it is fine for a few minutes, then I can do it again, hearing the snapping noises.
I want to root my phone and install RCMix HD, but I don't want to void my warranty if the glass is going to lift off my screen in a few months. Is anyone else seeing this issue? Other than this and poor battery life, I absolutely love the phone. It's a HUGE improvement over the xdandroid experience on my Touch Pro 2.
Anyone else with this problem?
gnnash said:
Hello,
Sorry, I accidentally posted this in the Desire HD forum first (not that it should really matter of course).
I've started to notice that the glass on my Inspire 4G is making a slight snapping noise and moving a bit sometimes when I press on the corners, almost as if the glass is lifting slightly over time. Once I press the corners, it is fine for a few minutes, then I can do it again, hearing the snapping noises.
I want to root my phone and install RCMix HD, but I don't want to void my warranty if the glass is going to lift off my screen in a few months. Is anyone else seeing this issue? Other than this and poor battery life, I absolutely love the phone. It's a HUGE improvement over the xdandroid experience on my Touch Pro 2.
Anyone else with this problem?
Click to expand...
Click to collapse
Yes, others have complained about the screen lifting. If you are within the 30 day return policy, you can try to exchange it. I don't think it'll completely come off over a long period of time.
yea, i didn't notice till after my 30 days were up. Still trying to find time to call HTC about it, Bugs the crap out of me! I'm sure it will lift to the point of dirt and moisture getting under there though. Damn tape!
mj0528 said:
yea, i didn't notice till after my 30 days were up. Still trying to find time to call HTC about it, Bugs the crap out of me! I'm sure it will lift to the point of dirt and moisture getting under there though. Damn tape!
Click to expand...
Click to collapse
If you bought the phone from at&t, they can do a warranty exchange or like you said, call HTC and see what they can do. If you rooted your phone, you need to bring it back to factory original state prior to returning it to either HTC or at&t.
Radio Shack, i bet they'd tell me to jump in a lake. AT&T told me to call HTC
mj0528 said:
Radio Shack, i bet they'd tell me to jump in a lake. AT&T told me to call HTC
Click to expand...
Click to collapse
LOL. HTC will do a warranty exchange. Not sure if rat shack will care.
If I do bring it in for a warranty exchange, will the next one just do the same thing? Is this common to all Inspires, or are most alright?
I know others have complained about the screen lifting or moving near the search key. Others have also complained about the lcd making funny colors while pressing on the search key. I guess its a hit or miss.
Sent from my calculator
Mine is also doing it
Sometimes it gets really bad and so annoying knowing that later through normal use eventually the glass will come off and or get all kinds of dust/lint under the glass.
I got mine @ Costco on launch day and they mentioned 90 days to replace if defective and after 90 days that I would have to deal with HTC for warranty? Is this true has anyone else dealt with Costcos wireless, will they replace it?
Funny thing is on launch day my brand new Inspire had white specks of lint under the glass and within the week I got it replaced and they agreed its defective.
So this could be an uprising defect.
sent from my Inspireā„¢ 4G via XDA App
I bought mine directly from AT&T, and am still in my buyer's remorse period. So my biggest decision is whether to get another Inspire 4G or to switch to another phone. I love this phone, but don't want to get another if it is going to have the same problem. However, I don't know what other phone I would get in its place.
My corner by the search button is now visibly elevated. Either I just now noticed this, or it is rapidly getting worse. At this rate, I feel the glass would be off completely by next month.
kirk123 said:
I know others have complained about the screen lifting or moving near the search key. Others have also complained about the lcd making funny colors while pressing on the search key. I guess its a hit or miss.
Sent from my calculator
Click to expand...
Click to collapse
There is no lifting or moving on mine, though I can get a tiny bit of distortion if I hold down the search key firmly, however, you really have to press hard to get that, in normal use it is fine.
Edit-I guess some of this is like the patient who tells his doctor "it hurts when I move my arm this weird way", to which the doctor responds "Don't move it that way"
Damn... Mine is doing the same thing. This is bothersome...
It's not noticeable for me, unless I concentrate on it while I'm pressing on it. Also, if I hit the search button like others here, it discolors the screen.
Are there people out there who this doesn't happen to?
I'm considering "upgrading" to the Atrix. I really love the Inspire, but if it's just going to fall apart or get dust under the screen, I won't be able to handle it. The battery life of the Atrix entices me too, but there's just something special about the Inspire...
How long is the warranty on our phones? I suppose I could just replace it a few times before the warranty is up, but if my last replacement has the same issue later... I just don't know.
I sure wish that AT&T would have nabbed the Sensation. Then I would be switching right now, no question.
It's a "feature"
Mine does it, but it doesn't effect the phone. It's in a case so I don't even notice it now.
gnnash said:
Are there people out there who this doesn't happen to?
I'm considering "upgrading" to the Atrix. I really love the Inspire, but if it's just going to fall apart or get dust under the screen, I won't be able to handle it. The battery life of the Atrix entices me too, but there's just something special about the Inspire...
How long is the warranty on our phones? I suppose I could just replace it a few times before the warranty is up, but if my last replacement has the same issue later... I just don't know.
I sure wish that AT&T would have nabbed the Sensation. Then I would be switching right now, no question.
Click to expand...
Click to collapse
I wouldn't consider that an "upgrade". The manufactures warranty lasts a year.
Seems the only solution to fix this problem is to hit the search button with a hammer xD.
All jokes a side as long as there is no dust and the glass isn't seriously falling out of the phone, I would just chalk it up as normal. Every phone has its quirks.
Sent from Hey... This isn't where I parked my car.
mudknot2005 said:
I wouldn't consider that an "upgrade". The manufactures warranty lasts a year.
Seems the only solution to fix this problem is to hit the search button with a hammer xD.
All jokes a side as long as there is no dust and the glass isn't seriously falling out of the phone, I would just chalk it up as normal. Every phone has its quirks.
Sent from Hey... This isn't where I parked my car.
Click to expand...
Click to collapse
Hence the quotes around "upgrade"
Anyway, I agree that every phone has its quirks, and that's fine. For me, the relatively short battery life of the Inspire is a quirk. But a lifting screen isn't a quirk, but a straight-up defect. A defect should never be considered "normal", even if it happens to all phones of a certain model.
I'm going to go and exchange the phone this afternoon. If the display model at the store is okay, with no lifted screen, I will go with the Inspire again. If the display model is lifted as well, I may go with the Atrix. Hopefully the bootloader protection will be broken someday, and development will flourish.
It really is a bummer for me though, as I really do love my inspire.
By the way, just got off the phone with HTC to see if this was a known issue that was being fixed in manufacturing. Apparently, my representative had never heard of the problem. Must be so slight that most people aren't noticing the problem.
Anyway, It sounds like it isn't being actively worked on to fix the issue.
If i push the glass in the corner of the search key, i can feel the glass mive and it creeks too.
Sent from my Desire HD using XDA App
My right lower corner bleeds out a little if I push on it real hard and so does the left side but screen is not elevated at all. it's as flat as it can be. There is no dust trapped. This phone is like 1 month old. I also went to the at&t store and checked out to the display model and all are the same but none had the screen elevated.
This may be an individual issue. But I also tried to push the atrix and captivate on the right lower corner and they dont bleed.
Sent from my Inspire 4G using XDA Premium App
Talk about a pita, I have been transferred to everyone under the sun at htc and at&t with no one telling me anything but send it in. I don't know about you, but I can't live without my phone for that long due to work.
Should've bought it at Best Buy. Geek squad protection plan is expensive but very well worth it for oh crap moments or times like these.

Thunderbolt WiFi Anntenuation

Has anyone else noticed the drop in WiFi signal when you cup the phone in your hand? Put the phone in your left hand so your palm is on the left side with your fingers on the right. Watch the WiFi signal tank.
It's not a big deal nor do I know if it affects anything - just a funny observation.
Just confirmed this with WIFI Analyzer. I would lose about ~10 db whenever I cupped the bottom and the second I released it went back to normal. Must mean that the WIFI antenna is on the bottom of the device. Not that it matters much as 10 db is a minimal drop.
Very interesting, when not cupping the device returns to normal. This was with my case off. The second I put my case on my WIFI signal plummeted while not even touching it. I use a silicon case that just wraps around the device. After removing the case the signal shoots back up.
Weird, huh? Mine will drop from four WiFi bars down to one.
Sent from my ADR6400L using XDA Premium App
That's crazy. Works everytime without fail. Lucky for me I never hold it like that.
Sent from my ADR6400L using XDA App
I experience the same thing, but does not seem to affect performance.
-sent via 1.21 giggawatts of android.
It's not happening for me. Weird.
I know that the antennas on the TB run through the back cover. If you open the Battery/SD/SIM compartment cover, you will notice some contacts that are in different spots and corresponding contacts on the cover. These are antenna extensions. Thusly, covering the back of the phone will drop your signal pretty good. Try holding it in a gapped grip (fingertips only instead of cupping) or hold it at the bottom (near the kickstand) and it will alleviate it.
Why it attenuates so much when you have a silicon cover on boggles my mind. I have a soft interior and hard edge silicone/plastic two piece case on and maybe a small attenuation of WiFi and Cell signal. One bar max, a few DB in stats. Dropping from full bars to one is crazy for just the cover.
You think cell phone manufacturers would have learned from Apple....
the desire s has this issue really bad. my nexus one does it too. i've been able to cup my phone and drop cellular AND wifi bars on pretty much every phone i've owned, nokia n95, n97, etc. some just have it worse than others so you may not notice it on certain devices. but its always existed.
if you are standing next to your router, than the signal will over power any attenuation you try to impose on the device. so in the same room you wont notice, but far away with weaker signal and you will attenuate for sure.
Breezer23 said:
You think cell phone manufacturers would have learned from Apple....
Click to expand...
Click to collapse
Apple wasnt the first and wont be the last...
moosez3 said:
Apple wasnt the first and wont be the last...
Click to expand...
Click to collapse
Though they did make one of the biggest errors.
That's true but Apple made Antennuation a household term.... Kinda lol.
Apple had a problem with signal? AT&T, aka A Fee & Fee, had users too dumb to know they were using too much data? It was an iBlame issue. My daily rant quota.
Seriously, though, with internal antennas, this can be an issue. I have not verified if my signal attenuated or not, nor has it affected call quality or data transmission that I am aware of.
Sent from my ADR6400L using XDA App
ryocoon said:
Why it attenuates so much when you have a silicon cover on boggles my mind.
Click to expand...
Click to collapse
Silicone cover made in china and full of lead????
kendive said:
Silicone cover made in china and full of lead????
Click to expand...
Click to collapse
lol. But do not make too much fun of them, they may cash in our country's debt..real trouble then.

possible solution for delayed texts, poor data and signal G2x

hey guys i was very upset that i had to turn my Wifi calling in order to check my email, call or even text someone at home. i was looking on what could be blocking the antenna so i decided to take of my body glove, then i removed the back cover, then on the bottom by the speakers i noticed a piece of "tape". (mine was blue and my co workers was black) i removed it and turn my phone off and guess what, im writting this without using my wifi and my text messages are going through fine since i texted my co worker to remove his "tape/sticker"......can anyone else try this....ill try to post some pic tomorrow of what "tape/sticker" im reffering to even tho it should not be too hard.
I noticed that too, already partially damaged from the cover being removed before I even got the phone. It is indeed safe to remove?
i just send a lg rep what i noticed, so far i have had no issues, my co worker keeps texting to test and so far we have noticed a improvement.
Huh, interesting just removed mine as well. It is the really thin plastic that is used to protect something before it is sent to consumer, like what you would find on a tv or kitchen appliance. Guess they forgot to take it off or expected us to do it. I get signal at home so I am gonna report back once I go too school bc reception is there is awful and I am finally getting a bar when I normally didn't.
Nice post!!!!
Ok mine was black tape... i just popped the cover off pealed it off and laying in the exact same spot it was when i read this post i went from 2bars to 3bars.
Coincidence? Hmmmmmm
Thanks though, never noticed the damn tape....thinking maybe it did help... normally where i sit and lay my phone on my desk here at home i float between 1-2 bars, same place it has 3 now...
Wow thanks for the info! I too was curious as to the purpose of it, but feared if I removed it there would be consequences lol
i see it but im not touching it. just gives tmobile another reason to screw you over.
no, you still have a 14 day trial. is like taking of the screen protector that comes with the phone and have tmobile not taking it back because of it. besides a close source says it should be okay.
Really? TMo will voide warranty for a piece of plastic tape that doesn't say "void warranty if removed" just peel it off.... lol
ozkerr said:
no, you still have a 14 day trial. is like taking of the screen protector that comes with the phone and have tmobile not taking it back because of it. besides a close source says it should be okay.
Click to expand...
Click to collapse
nope not doing it lol. call me paranoid.**peels slowly**
charlieb620 said:
nope not doing it lol. call me paranoid.**peels slowly**
Click to expand...
Click to collapse
im sorry your reply had a bit of a delay....lol what did you say
They already beat this up pretty badly on the O2X forum...
http://forum.xda-developers.com/showthread.php?t=1023053
General consensus was any benefit was "placebo effect." I left it on my phone for a day and then took it off and didn't notice any difference.
charlieb620 said:
nope not doing it lol. call me paranoid.**peels slowly**
Click to expand...
Click to collapse
im sorry your last comment had a bid of a delay..lol
Some damn good placebo then cuz i can assure you around all these servers etc here i've never gotten better than 2 bars... hmmmmm
thats it, i'm putting it back on and off and on and off and on and off and... ok i'm confused now...
idk, i have never seen another "plastic/sticker/tape" on another tmobile phone (i have 25). i mean i really relied on wi fi calling to do anything on my phone at home on my g2x. is been two hours now. if this has nothing to do then im wrong but in the meantime my text are not delayed.
ozkerr said:
idk, i have never seen another "plastic/sticker/tape" on another tmobile phone (i have 25). i mean i really relied on wi fi calling to do anything on my phone at home on my g2x. is been two hours now. if this has nothing to do then im wrong but in the meantime my text are not delayed.
Click to expand...
Click to collapse
Just noticed yer in houston... i'm in mcallen area... so guess this tape thing working for us must be a Texas thing lol
lol hahaha, i guess we will find out once everyone wakes up and try this......i have another friend that we will try to test again ill try to update with pics before and after
It seems odd that a thin plastic tape would affect signal, but I saw a solid 1 bar increase as well. It appears the tape is directly over the antenna.
x-ravin said:
It seems odd that a thin plastic tape would affect signal, but I saw a solid 1 bar increase as well. It appears the tape is directly over the antenna.
Click to expand...
Click to collapse
Yep as did I! Phone seems better now signal wise, and true, data / sms / mms is behaving now? I dunno... maybe it's us wishing for better signal by removing tape so hard that it actually affected the earths EM field allowing for one more bar of signal.
and people with iphone thought the death grip wasnt real until they got a free case from AtTT.

Returning the Sensation

I bought a brand new Sensation 4G 31 days ago, found out it had horrible issues with Wifi (Which is how I make 90% of my calls), and tried to return it (Around a week ago). I was told if I came back another day to see the manager, I wouldn't have to pay the restocking fee (50$) because it was defective, so I did. The second day, I was told that no, I could NOT get the restocking fee revoked and that I HAD TO have the original credit card to return the phone. I was not told that earlier, and it was not in the device return policy. It was impossible to get that card, but I offered to get the card number (They said no), leave the phone with them until I could get the card (A few weeks. They said no), or use the already paid funds to pay for the phone bill (They said no) They told me I had until the 21st to try to return it. I came in today and I find out that no, I had until the 20th to return it. So I try for a replacement because hey, whatever... It's just as defective, but they revoke the restocking fee and let me use a different credit card (some money had to be recharged)
I feel cheated and lied to. The Wifi death grip (Though its more like a touch) is a huge issue for me. It means I can't watch netflix, play games, browse in landscape, or receive/send phone calls (I use internet calling). Yes, I understand there should be constraints when returning a phone and having the same credit card keeps things orderly. But refusing to budge from that position for something that's not in their return policy, telling me to keep trying another day until I'm out of my 30 day return period, and then immediately doing everything when I give up and decide to get a replacement phone? It's unfair.
(Yes, this is a bit of a rant, I'm sorry. I'm going to try to contact the regional manager. I really liked T-Mobile...)
You have to realize though no matter what phone you have if you put your hand over the WiFi antenna the signal will drop. No changing the physics of it, 2.4ghz is not happy with us water sacks lol.
The ordeal they put you through is inexcusable though, definitely complain until they make it right.
Sent from my HTC Sensation 4G using XDA App
mike105105 said:
You have to realize though no matter what phone you have if you put your hand over the WiFi antenna the signal will drop. No changing the physics of it, 2.4ghz is not happy with us water sacks lol.
The ordeal they put you through is inexcusable though, definitely complain until they make it right.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
Doesn't the Sensation have the 5 GHz band as well?
aNYthing24 said:
Doesn't the Sensation have the 5 GHz band as well?
Click to expand...
Click to collapse
I heard it doesnt, and I haven't been able to connect to the 5 GHz band on my router. Either way, 5 GHz has a very short range and isn't terribly useful unless you're in the same room as the router.
mike105105 said:
You have to realize though no matter what phone you have if you put your hand over the WiFi antenna the signal will drop. No changing the physics of it, 2.4ghz is not happy with us water sacks lol.
The ordeal they put you through is inexcusable though, definitely complain until they make it right.
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And yes, that's why the first two attempts were trying to get a refund, not an exchange. When they finally told me that no, you actually can't return it today, I broke down and asked for a replacement hoping it would be better. I don't get wifi even if I'm down the hallway of my router... (15ft, same floor, doors open)
Strange. Lower end HTC phones have it but the Sensation doesn't...I think it might be a software issue.
Anyway, onto the point of the thread. Did you get the back cover exchanged as well when you attempted to exchange the phone? That's the main culprit of the issue. HTC is also giving free replacements for the back cover if you call them.
If you look back a month ago through my history, I posted a video showing my Sensation doesn't suffer from the deathgrip issuevand remains at full bars in the basement and second floorbof my house. It also works outside aswell. The router us on my first floor. Anyway, why don't you try a better router if u can't return it?
Sent from my HTC Sensation 4G using XDA Premium App
I got an entirely new phone when I replaced it.
And yes, I was looking through old posts about the WiFi deathgrip and saw your posts/videos, jrwingate6, but there were also the people who returned their phone 5 times and still had issues. If it's the phone, it seems to effect a huge batch of them. If it's the router, I've been in hotels and houses and have had issues constantly. The router I currently have is supposed to be strong, and it dropped down an open hallway (I don't know the specs). I'll be on campus after August, where I can buy a router for my room, but will be at the mercy of the WiFi gods anytime I go outside. I bought the phone to call mostly over WiFi, hoping to avoid a cellular plan if I can help it, because the campus is covered in routers.
Sorry to hear that mate....but I hv sensation that too covered with a gel pack cover and I tried all possible grips but I never hv death grip...dt know why...I even followed the death grip video bt still on strength 5....
Sent from my HTC Sensation Z710e using XDA Premium App
Yea, I forgot to mention. I have heard of a gel case fixing the deathgrip grip issues for some. Also, have you set the phone to max wifi performance? Make sure the router is set to its max transmit power as well.
Sent from my HTC Sensation 4G using XDA Premium App
Xlythe said:
I got an entirely new phone when I replaced it.
And yes, I was looking through old posts about the WiFi deathgrip and saw your posts/videos, jrwingate6, but there were also the people who returned their phone 5 times and still had issues. If it's the phone, it seems to effect a huge batch of them. If it's the router, I've been in hotels and houses and have had issues constantly. The router I currently have is supposed to be strong, and it dropped down an open hallway (I don't know the specs). I'll be on campus after August, where I can buy a router for my room, but will be at the mercy of the WiFi gods anytime I go outside. I bought the phone to call mostly over WiFi, hoping to avoid a cellular plan if I can help it, because the campus is covered in routers.
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Sorry your having so much trouble bro. It sounds like if its not the router than you must have gotten your sensation from a bad batch. My router is downstairs in one corner of the house and my room upstairs in the opposite side of the house and my speed test shows speeds around 10mps. Death grip still a issue, but my N1 had a slight death grip, so I'm used to it.
I bought those rubber cases from a T-Mobile store and it only made the issue worse. It's constantly a bar lower with the case on, and any pressure (even gravity) causes it to lose the remaining 3 bars.
I had a Nexus One since the day it came out and loved that thing. I didn't have any WiFi issues with it, but it started dying on me. Wouldn't charge, couldn't connect it to a PC, volume down button started degrading. Still, for an 18 month phone, it was a champ.
get the tough case-mate, mate. you can grip your phone w/o worrying about signals. no issues here so far.
theredundant said:
get the tough case-mate, mate. you can grip your phone w/o worrying about signals. no issues here so far.
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Have a link, and is there a way to try it before you buy it? And do you have the WiFi deathgrip without it on?
Honestly didn't notice grip issues... But here's the link, and not sure if u can try it. But read reviews
http://www.case-mate.com/HTC-Sensation-Cases/Case-Mate-HTC-Sensation-Tough-Cases.asp
Xlythe said:
Have a link, and is there a way to try it before you buy it? And do you have the WiFi deathgrip without it on?
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Sent from my HTC Sensation Z710e using XDA App
wow, that case looks really good! its not cheap though but looks good. How does it feel in hand?
lalitsehgal21 said:
Sorry to hear that mate....but I hv sensation that too covered with a gel pack cover and I tried all possible grips but I never hv death grip...dt know why...I even followed the death grip video bt still on strength 5....
Sent from my HTC Sensation Z710e using XDA Premium App
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Hi Lalit Sehgal 21
I am seeing from your post reply, you say you have no deathgrip issues with your htc sensation on which you are using a gel case, can you please confirm that you are 100% sure you are not facing any deathgrip issues with the HTC sensation in regard to the WiFi Signal,
Also please tell me what brand of Gel case are you using for your htc sensation and what is its cost.
thanks your reply in advance
Arun Rajendran
Bangalore

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