I'm trying to transfer some mkv's over to the Xoom into the Movies folder. I'd like to try to play them in RockPlayer. However when I try to transfer the files, the prompt pops up saying the Xoom might not be able to play this type of file and do I want to continue. I hit continue and the transfer pops up but it never appears to transfer. Anyone have an issues like this?
Edit: I just tried transfering simple photo's over to the Xoom, I can't even transfer those. After waiting for the file to transfer it eventually pops up saying the device is either disconnected or unreadable.
There is a difference with WiFi vs.3G xoom. I had the Verizon version and returned it. purchased the wifi version today and noticed immediately that my app NBA game time doesn't work but it did on the Verizon version. Something is up but I can't say what was changed. GPS works but the app just closes when it is launched. So, stuck with watching the laker game on EVO.
Do you have the correct drivers installed?
Steady Hawkin said:
Do you have the correct drivers installed?
Click to expand...
Click to collapse
yes, I made sure to reinstall them directly from motorolas website.
Well I think the problem was that I just used my HTC Micro USB cable since it was already plugged into the computer to transfer files to the Xoom. I started to think about it and since the HTC cable could be used to charge my EVO, perhaps it was the problem. I switched cables and it is now working without a hitch.
There is absolutely something odd and unique about the USB cable that comes with the 3G version. I can NOT use the one that came with my Nexus. Grrr.
jwtyler said:
There is absolutely something odd and unique about the USB cable that comes with the 3G version. I can NOT use the one that came with my Nexus. Grrr.
Click to expand...
Click to collapse
Ugh. this is no better than having a proprietary cable...
I used my micro usb cable for my samsung captivate and it worked fine transferring files with the xoom.
I bought a 6ft Micro USB off of Monoprice and it works with my EVO and WiFi Xoom just fine.
I can mount the xoom wifi on my pc at work but can't mount it on my macbook pro. I have tried three different cables but no go. Is there something different for the mac other than plugging in?
You may have to fiddle with your settings in your system control panel... would be my guess for getting it working on a MacBook.
I used the micro usb from my thunderbolt and it works fine on my mac to xoom.. for mac, make sure you have the android file transfer software installed coz it wont recognize the xoom as an external drive.
clovis_ll said:
I used the micro usb from my thunderbolt and it works fine on my mac to xoom.. for mac, make sure you have the android file transfer software installed coz it wont recognize the xoom as an external drive.
Click to expand...
Click to collapse
Sorry for noobness here but how do i accomplish the tranfer and where do I get the software thanks
here you go
http://www.android.com/filetransfer/
I was having the same problem. I used the cable that came with the Xoom Wifi and everything is working now. Now i just have to make sure i don't get this cable mixed up with my other moto cables.
hi,
I can't download "android file transfer" from android.com in my country (weird google policy!). anyone knows an alternative or mirror link for download? I tried using VPN but somehow it detects I'm connecting from the same region!
thanks
I'm not really sure what that warning relates to. I can say that mkv playback on the zoom is pretty bad even using the handbrake profile that was floating around that creates flawless HD mp4s. With the same source I got audio outs within a few seconds on the mkvs and no problems with the mp4s. Avi files that had warnings played just fine.
Sent from my DROIDX using XDA Premium App
robbo10 said:
I can mount the xoom wifi on my pc at work but can't mount it on my macbook pro. I have tried three different cables but no go. Is there something different for the mac other than plugging in?
Click to expand...
Click to collapse
See if the below link is helpful.
https://motorola-global-portal.cust...xoom---transfer-files-to/from-my-computer#mac
Related
So I was about to watch a movie and thought about connecting my phone to the console to see if it would recognize it like my usb stick (besides, I needed to charge it). Well, apparently each time I hook it up, the orange LED lights up, but the phone just freezes! I thought it was my phone, but it still connects to my computer on Windows xp or Ubuntu. Anyone else having this strange issue?
Sent from my HTC Inspire 4G
Can't you stream using DLNA to the ps3? I don't know about accessing the phone via usb to the ps3 so can't answer your question directly.
Chowlz said:
So I was about to watch a movie and thought about connecting my phone to the console to see if it would recognize it like my usb stick (besides, I needed to charge it). Well, apparently each time I hook it up, the orange LED lights up, but the phone just freezes! I thought it was my phone, but it still connects to my computer on Windows xp or Ubuntu. Anyone else having this strange issue?
Sent from my HTC Inspire 4G
Click to expand...
Click to collapse
my buddy said the same thing
he's afraid to plug it to the ps3 again
I can connect my Inspire to my samsung Bluray C6500 player either through DLNA or through the USB and can access media files on my phones without any issues.
newter55 said:
Can't you stream using DLNA to the ps3? I don't know about accessing the phone via usb to the ps3 so can't answer your question directly.
Click to expand...
Click to collapse
I don't know what DLNA is... I was trying to see if my PS3 would recognize it; the movie I was planning to watch was already on my PS3's arrive.
Sent from my HTC Inspire 4G
Mine does the same thing..the second time I tryed it caused my phone to reboot over and over again from the HTC screen until I unplugged it
Sent from my Desire HD using XDA App
same problem
I had the same problem. I even exchanged the phone thinking it was isolated but of course it is not. The only thing I find strange is when I bought the first phone I hooked it up via usb to my ps3 and it worked fine about two or three times and I copied some movies and music to the SD (which I have since deleted while attempting to make it work) I did soft and hard resets nothing will work I get an Orange light on the phone, a freeze, a power down and a continuous reboot WTF. Even more weird people in my family have both the evo and evo shift and both of them work fine every time on multiple ps3's I have also tried on multiple ps3 to no avail. I'm seriously pissed at HTC if the usb is not compatible then why did work the first few times I tried it and why will it work fine for evo and evo shift both through sprint?????
Riddle me that HTC??? **** heads
Try turning on media servers/media sharing (can't remember exactly what the option is, not at home) on the ps3. DLNA is a protocol used by media sharing programs.
I'm afraid I have the same problem, but coming from a DHD user. It started happening after I flashed mike's 3.2 rom, but can't report it because of the post limit
I have the same problem, but mine won't boot at all now. I connected it to my directv dvr after my ps3 to just charge it and not it's just stuck on the htc screen.
yeah im not gna try that lol. i tried using dlna a couple days ago but it just didnt show up. maybe i was doing it wrong, i went into teh connected media app and tried to play a video on the ps3. even when the phone is on the network, i dont see it on the ps3
I run cm7 and imediashare from the market works great for dlna with my ps3.
i just received my micro usb OTG cable. When I connects the USB thumb drive to my Xoom, i cannot see the content of the USB thumb from Astro or es file explorer.
Can anyone help? thanks.
are you doing anything to mount the drive?
i need to mount? I thought with 3.1, it will auto detects my usb thumb drive. Any idea how to do it? thanks.
yiyehhu said:
i need to mount? I thought with 3.1, it will auto detects my usb thumb drive. Any idea how to do it? thanks.
Click to expand...
Click to collapse
same for me , i can hot swap usb mouse / xbox360 controller many times , 1'st time I connect a usb flash drive I can see contents it in astro , disconnect & re-connect no contents untill I restart ???
does tiamat 1.4.2 support hotswapping of usb drives ??
Lots of these topics floating around. All looks the same after u connect a file/drive u have to reboot. Kinda sucks. Mice/controllers/keyboard not effected. I wish a dev would pop in and just say yes u have to reboot all the time or there can be a solution or something.
Sent from my Xoom using XDA App
Are you sure you got an host cable? Do any other devices work with it? Like a mouse or controller.
Sent from my HTC HD2
Drives over OTG are indeed hotswapable. I do it all the time.
bigrushdog said:
Drives over OTG are indeed hotswapable. I do it all the time.
Click to expand...
Click to collapse
first let me say thankyou brd , every mod I have done has come from your posts.
I am quite diligent and read everything I can before I flash or mod and even post in the forum , but , is there something I could have missed that causes me problems hotswapping usb drives , I am at a loss . .
thanks
Just an update on the need to reboot to access usbOTG. I got my official USB adapter today from Motorola. I have hot swapped 5 different drivers and sticks and it reads every time. Even my 250gb WD portable hard drive.
Sent from my Xoom using XDA App
hoola20055 said:
Just an update on the need to reboot to access usbOTG. I got my official USB adapter today from Motorola. I have hot swapped 5 different drivers and sticks and it reads every time. Even my 250gb WD portable hard drive.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
@ hoola
so did you have a grey otg cable and got the same results as others and I have got , and now you have the official host cable as is well ? am I correct ?
also exactly what are you running , and the route you took to get there , i.e. my route was
uk 3.01 , one click, tiamat as they came out untill 1.4.0 > BRD's cwm flashed 3.1 update > tiamat 1.6ghz with usbmass storage (thats not working too well for me)
thanks
I had a grey/clear generic cAble. I rooted using another method on another site then *redid* it using brd method . I just tried using the generic cAble and it does not read after first swap until reboot. With moto cable it sees all devices . I switched out like 20 times in a row with 5 or so devices (USB , external, USB card reader, few sticks) and it reads every time.
Sent from my Xoom using XDA App
hoola20055 said:
I had a grey/clear generic cAble. I rooted using another method on another site then *redid* it using brd method . I just tried using the generic cAble and it does not read after first swap until reboot. With moto cable it sees all devices . I switched out like 20 times in a row with 5 or so devices (USB , external, USB card reader, few sticks) and it reads every time.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
Thank's hoola , have spent hours reading this and another forum just to get that info ,looks like i have found my problem , i need a "proper" otg cable (-:
this is probably a dumb question, but i need to ask.
i'm not able to play MP3's via USB on my car radio. the phone says USB is mounted, but the radio won't recognize it. i am able to do this same method without any issues with my MyTouch 4G and my car radio will play the MP3's from the phone.
i'm guessing my problem is because both the internal and SD cards are trying to mount and my radio doesn't know what to do...? i know with the MyTouch 4G, it only mounted the SD card since there was no internal drive to even mount.
i'm tried this on MIUI 1.8.12, Trigger, Weapon G2x, and EaglesBlood 2.3.5, but have not had any success.
is there any way around this?
That's weird, I'm having the opposite problem, the car knows that there's something on the USB but the phone just ignores it, never shows the notification for me to mount the USB as storage.
My iPhone worked perfectly.
The problem is drivers.. sorry guys but even with cm7 installed in order to mount the SD card and internal storage to the PC u have to have the LG drivers installed.. HTC doesn't require proprietary drivers for theirs.. it sucks cause I used to do the same thing.. now I use aux input from the headphone Jack.. doesn't sound nearly as good as letting my head unit read the mp3s..
Sent from my LG-P999 using XDA Premium App
squish099 said:
The problem is drivers.. sorry guys but even with cm7 installed in order to mount the SD card and internal storage to the PC u have to have the LG drivers installed.. HTC doesn't require proprietary drivers for theirs.. it sucks cause I used to do the same thing.. now I use aux input from the headphone Jack.. doesn't sound nearly as good as letting my head unit read the mp3s..
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
So what you're saying is that I would have to install LG drivers to my car stereo, right? If that would be even possible.
That would be the only solution I know of.. but I don't think its possible..
Sent from my LG-P999 using XDA Premium App
That's ridiculous. So basically I paid more in my brand new car in order to have wheel-mounted controls and MP3 folder navigation for nothing. Ugh!!!
I just want to update this post because I think I found a solution, and would like to help if anybody out there is experiencing the same problem as I am.
I was initially using 2.3.5, and due to the lack of A2DP I downgraded to 2.3.3 yesterday. It seems that in 2.3.5 the checkbox "use as mass storage only" was taken off from the "Storage" section under "Settings". As soon as it was available on my phone and I checked that, the phone recognized the connection with the car and asked me to mount the USB drive, and voilĂ , my car started playing my MP3s.
I always thought it was weird that everybody talked about this menu option but my phone didn't have it, and nobody mentioned that it was taken away.
Hmm guess I'll have to try that also..
Sent from my LG-P999 using xda premium
MrBriggs said:
That's ridiculous. So basically I paid more in my brand new car in order to have wheel-mounted controls and MP3 folder navigation for nothing. Ugh!!!
Click to expand...
Click to collapse
Not for nothing...just buy yourself a cheap USB thumb drive (8, 16GB, whatever) and fill that baby up! Attach to car stereo, and you're done.
Way easier than getting your phone out and hooking it up every time you get in the car anyway...
squish099 said:
Hmm guess I'll have to try that also..
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Scratch that. It worked once, never again. The USB notification shows up but the car says "error".
I'm done with this crap.
I came across this thread while trying figure out the same thing - connecting g2x on my car's usb in. I am on ICS (CM9), but everytime I try to connect in UMS mode, my phone stops detecting usb altogether. If I choose MTP, stereo detects usb, but doesn't play anything.
Is this a deadend or do you guys have a way around it which is being discussed elsewhere?
gg84 said:
I came across this thread while trying figure out the same thing - connecting g2x on my car's usb in. I am on ICS (CM9), but everytime I try to connect in UMS mode, my phone stops detecting usb altogether. If I choose MTP, stereo detects usb, but doesn't play anything.
Is this a deadend or do you guys have a way around it which is being discussed elsewhere?
Click to expand...
Click to collapse
What kernel are you using? Stock CM kernel doesn't support UMS. Try Harsh or Jarvis
Sent from my LG-P999 using xda premium
After unrooting my phone to take to Verizon for some repairs, I can't connect my phone to a computer. I haven't connected my phone to a computer since I rooted back in March. And you don't need to connect to unroot.
I read somewhere that upgrading the radio will fix it but I'm not rooted so I can't. All I want to do is root again and I cannot. My mac doesn't see with osx or bootcamp, it and neither does my Windows 7 desktop. It's not that it's unrecognized, my computers just can't find it.
Is there some fix that I'm just not finding? Or is my USB port fried? I've tried another cable as well.
I can still charge so idk. I'm at a loss.
I had something similar happen to me the other day. I upgraded the hard drive on my netbook & then did a fresh install of Windows 7 Ultimate x64. upon getting it up & running, I plugged in my phone and it just said "USB device not recognized".
Seeing as how I ocassionally do wired tethering with PDAnet, I loaded PDAnet on to the netbook & then it specified to disconnect my phone & asked what manufacturer phone I have. I selected "HTC", it installed HTC drivers, then asked me to plugmy phone back in(with USB debugging on), then it said it was installing my phone and everything went smooth from there.
Right, but I don't even get "Unknown Device" or "Device not recognized". Absolutely nothing happens.
My phone will charge but neither device talks to each other.
you ate sure igs a USB 2.0/3.0 and not a 1.0 jack?
czn you trhy on someone elses pc?
normally wjen a USB jack goes out that's it.
sprryfor typos, lpud music and alcohol. id say what else but domt want some law enforcement type to see my post. weee
howephillip said:
After unrooting my phone to take to Verizon for some repairs, I can't connect my phone to a computer. I haven't connected my phone to a computer since I rooted back in March. And you don't need to connect to unroot.
I read somewhere that upgrading the radio will fix it but I'm not rooted so I can't. All I want to do is root again and I cannot. My mac doesn't see with osx or bootcamp, it and neither does my Windows 7 desktop. It's not that it's unrecognized, my computers just can't find it.
Is there some fix that I'm just not finding? Or is my USB port fried? I've tried another cable as well.
I can still charge so idk. I'm at a loss.
Click to expand...
Click to collapse
Have you tried loading hboot then connecting?
Sent from my Synergy driven Thunderbolt...
Have you tried uninstalling your USB drivers, I had this happen and after a reboot it worked once everything loaded back up, search for a tutorial or I'll post when I get home
Sent from my ADR6400L using xda premium
icesteve said:
Have you tried uninstalling your USB drivers, I had this happen and after a reboot it worked once everything loaded back up, search for a tutorial or I'll post when I get home
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
that *might* work.. if your PC is a store bought system, you'd just go to the manufacturers website and download the drivers from the 'downloads/support' page, then uninstall from device manager, reboot, re-install(and possibly reboot again).
if it's a custom PC, you'd goto the motherboard manufacturers page & do the same thing. if you don't know the make/model of the motherboard, it will also tell you in device manager(or just remove the side of the case and look at the motherboard itself, it'll be labelled somewhere near the cpu).
Stratejaket said:
Have you tried loading hboot then connecting?
Sent from my Synergy driven Thunderbolt...
Click to expand...
Click to collapse
If by loading Hboot you mean loading the bootloader and trying every single option (even Hboot USB), then yes.
voxigenboy said:
you ate sure igs a USB 2.0/3.0 and not a 1.0 jack?
czn you trhy on someone elses pc?
normally wjen a USB jack goes out that's it.
sprryfor typos, lpud music and alcohol. id say what else but domt want some law enforcement type to see my post. weee
Click to expand...
Click to collapse
I've tried two computers! And one is a mac which has 2.0
icesteve said:
Have you tried uninstalling your USB drivers, I had this happen and after a reboot it worked once everything loaded back up, search for a tutorial or I'll post when I get home
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
I can't even get the computers to recognize that I need a driver or that I have a device connected.
not sure if you've tried another USB cable or not, but if you have and it's still doing the same thing then it has to be a hardware related issue. possibly something wrong with the USB connection on your phone.
Awhile back, mine was doing something weird where when i'd plug it in to charge it and it kept showing that it was constantly charging, then not charging... I thought "what the hell!?".. I ended up trying canned air and it helped a little.. but started up again. I finally used some 'electrical parts cleaner' on it and ever since it's been functioning normally again.
not sure if you've tried another USB cable or not
Click to expand...
Click to collapse
Please read the op
It charges but doesn't connect
howephillip said:
Please read the op
It charges but doesn't connect
Click to expand...
Click to collapse
it helps to read the entire post apparently ;P
well, in the time I've had my TBolt, I've tried out every radio & countless rom/kernal variations. I have never had an issue connecting to PC on any radio so I doubt the radio has anything to do with your issue.
You have already attempted everything else though(a side from the cleaning) so i'd wonder if there's some sort of issue with the software on your phone.
I have had this exact problem.. have tried different PC's, different cords, different usb ports...I have tried to mount under CWM also. Computers don't give any indication that there is anything hooked into them....the phone does charge however. I have reinstalled the ROM (using CM7.1.1) I have intalled previous backups which had no problems linking to my PC. I have not tried to clean the charging port..will give that a go...I feel I will have to by a card reader for my pc to read the microSD. worked fine for 6 months, but then just quit. Posted this problem on android central...but no one could figure out a solution, thought someone here might have....last post on my AC thread from someone with same problem was told by verizon/htc to send it back for replacement...don't want to but might have to do this...love to have a brilliant idea before I do though! Can't post the link to the AC thread as I am a new registered user here..been trolling all year...but you can find it under the Thunderbolt Rooting. ROM's and Hacks area.....
I'm pretty sure no one has a solution to our problem. I've taken compressed air and cleaned everything and still no luck. It's just a question of how much they'll charge me for it.
So I got an incident with my phone, if you wanna now about it, its at my sig, but the thing is that I dunno why or how, sometimes my computer does recognizes my phone and display the Turn on USB storage option at the notification bar, but each time I try to turn it on it just wont work. Attached is a logcat whenI try to enable it, maybe someone could tell me why it wont work.
What rom are you running for those off that are on the xda application?
Sent from my LG-P999 using xda premium
Normally I got two nandroids a GB based one and an ICS based one, right now Im using both Eagle's Blood 2.3.7 v2.8 and ICS 4.0.3 Build 1. But I had this problem since... always. I'm a flashaholic so i have tested actually every rom from stock 2.2.2 to beta 4.0.3... I even have a nandroid of my original ROM (the one that came with it when y bought it and rooted it) and not even there works. The only clue i have right now is that only if I disable USB debugging it will randomly connect.
This may sound dumb but have you tried a different usb cable? I had the same problem and tried my girls and my phone was able to connect each and every time. another thing I noticed with my phone is that it sometimes won't connect using windows 7...xp no problem but 7 it plays hard to get.
Sent from my LG-P999 using XDA
No man, doesn't sounds dumb, actually if you read the "issue" background on my sig, you'll notice that I have made all those steps... its not a big deal, there are SDCard Readers and the bluetooth but... itw not the same.
Sent from my LG-P999
Ok but my bad I can't see your sig since I use the app most of the time. Yea its not the same
Sent from my LG-P999 using XDA
Holy Mother of God! I did it! In one of those "random" times my comptuter recognized my phone I just pulled out the batt unplug/plug again the cable, keeping both vol buttons pressed and it reconginzed the APX decive! Then all I had to do was NVFlash again, restore the stock 2.2.2 Nandroid i had somewhere and play a bit with the USB mount/debbug options, flashed both storages (using gparted for the microSD) and it works! Now have to restore everything to my SD and reflash latest cm7...
Nice!
Sent from my LG-P999 using XDA
Talked too early, if. I restore my nandroid the issue continues... -_____- Gonna try doing everything again...
Sent from my LG-P999
Did you ever figure this out? Sounds like your having the same problem that i am.
I've tried at least 6 different cables, home PC, work PC, laptop and a co-worker's PC that didn't have anything vmware installed (had a hunch that vmware usb drivers were the cause). Oh, all the computers were win7x64.
I've only rooted my phone and upgraded to 2.3.3 so nothing crazy going on there and it's worked for months since i did both of those.
I have a feeling that this may have been a recent windows update, but no clue when or which one because i haven't really cared that it didn't work. If i had to guess i'd say mine stopped working about 3 months ago... again, hard to remember.
CaptMorganz said:
Did you ever figure this out? Sounds like your having the same problem that i am.
I've tried at least 6 different cables, home PC, work PC, laptop and a co-worker's PC that didn't have anything vmware installed (had a hunch that vmware usb drivers were the cause). Oh, all the computers were win7x64.
I've only rooted my phone and upgraded to 2.3.3 so nothing crazy going on there and it's worked for months since i did both of those.
I have a feeling that this may have been a recent windows update, but no clue when or which one because i haven't really cared that it didn't work. If i had to guess i'd say mine stopped working about 3 months ago... again, hard to remember.
Click to expand...
Click to collapse
Make sure usb debugging is turned off.
Plug in the phone, enable usb storage.
Right click on the phone drives in the explorer and click on eject.
Turn off usb storage.
Unplug and plug in again.
Enable usb storage.
Drives should work now.
This did it for me. Since then if I remember to eject before unplug I haven't seen any issues.
Sent from my LG-P999 using XDA
Thanks for the reply, I'll give that a shot.
Curious though, when yours was having problems, did windows detect anything? For instance, when I plugged mine into my co-workers pc there are zero pop ups about new hardware detected.
Sent from my LG-P999 using XDA
I had the same problem. Dirt in the mini-USB port can cause that problem.
Take a can of compressed air and blow it into the mini-USB port (blowing with your mouth isn't enough). Also, take a close look at the port with a magnifying glass and look for any dirt or discoloration in there.
Do the same with your cable.
Not working after install RemICS 1.3.2
EEngineer said:
I had the same problem. Dirt in the mini-USB port can cause that problem.
Take a can of compressed air and blow it into the mini-USB port (blowing with your mouth isn't enough). Also, take a close look at the port with a magnifying glass and look for any dirt or discoloration in there.
Do the same with your cable.
Click to expand...
Click to collapse
Hi, this problem occur to me after I've installed RemICS 1.3.2 ROM (CM9 based), I did follow the installation steps from beginning, when the problem occur, I did re-flash the same ROM several times, but this problem still unsolved.
I did try all recommendations (blow out dirt, disable usb debugging etc) but still not success.
This ROM should able to detect USB when phone connected with PC, but somehow I don't know why. Any experts recommendation?
________________________________________________________________________________________________________________
Ok, I just found the problem. I can hear now the tone of PC detected USB when plugged-in, and I update the driver. then Voila!!
Thanks All..
Try wifi file explorer gives you the ability of seeing your sd card through your ip address you'll find it on the play store
sent on my Evil Evo running the so called developers kernel
Hey, just thought I'd register an account because I stumbled upon this thread because I had the same issue verbatim and I managed to get it working.
I ended up using the USB 3.0 ports on my desktop and suddenly it picks up my g2x without fail everytime. With that said, I'm lead to believe that perhaps its an issue of power. Maybe the USB 2.0 ports you're using simply aren't providing enough power. Not sure what its worth or if my issue was something unrelated but maybe that bit of information is something to work with. =)
Found another solution that fixed the problem for me.
If you are using Windows XP, log on as an Administrator and open Device Manager
Select View > Show Hidden Devices
Scroll down to Storage Volumes, and expand
Right-click on each entry and select Update Driver.
This fixed the problem for me!