[Q] USB not connecting to PC - Thunderbolt General

After unrooting my phone to take to Verizon for some repairs, I can't connect my phone to a computer. I haven't connected my phone to a computer since I rooted back in March. And you don't need to connect to unroot.
I read somewhere that upgrading the radio will fix it but I'm not rooted so I can't. All I want to do is root again and I cannot. My mac doesn't see with osx or bootcamp, it and neither does my Windows 7 desktop. It's not that it's unrecognized, my computers just can't find it.
Is there some fix that I'm just not finding? Or is my USB port fried? I've tried another cable as well.
I can still charge so idk. I'm at a loss.

I had something similar happen to me the other day. I upgraded the hard drive on my netbook & then did a fresh install of Windows 7 Ultimate x64. upon getting it up & running, I plugged in my phone and it just said "USB device not recognized".
Seeing as how I ocassionally do wired tethering with PDAnet, I loaded PDAnet on to the netbook & then it specified to disconnect my phone & asked what manufacturer phone I have. I selected "HTC", it installed HTC drivers, then asked me to plugmy phone back in(with USB debugging on), then it said it was installing my phone and everything went smooth from there.

Right, but I don't even get "Unknown Device" or "Device not recognized". Absolutely nothing happens.
My phone will charge but neither device talks to each other.

you ate sure igs a USB 2.0/3.0 and not a 1.0 jack?
czn you trhy on someone elses pc?
normally wjen a USB jack goes out that's it.
sprryfor typos, lpud music and alcohol. id say what else but domt want some law enforcement type to see my post. weee

howephillip said:
After unrooting my phone to take to Verizon for some repairs, I can't connect my phone to a computer. I haven't connected my phone to a computer since I rooted back in March. And you don't need to connect to unroot.
I read somewhere that upgrading the radio will fix it but I'm not rooted so I can't. All I want to do is root again and I cannot. My mac doesn't see with osx or bootcamp, it and neither does my Windows 7 desktop. It's not that it's unrecognized, my computers just can't find it.
Is there some fix that I'm just not finding? Or is my USB port fried? I've tried another cable as well.
I can still charge so idk. I'm at a loss.
Click to expand...
Click to collapse
Have you tried loading hboot then connecting?
Sent from my Synergy driven Thunderbolt...

Have you tried uninstalling your USB drivers, I had this happen and after a reboot it worked once everything loaded back up, search for a tutorial or I'll post when I get home
Sent from my ADR6400L using xda premium

icesteve said:
Have you tried uninstalling your USB drivers, I had this happen and after a reboot it worked once everything loaded back up, search for a tutorial or I'll post when I get home
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
that *might* work.. if your PC is a store bought system, you'd just go to the manufacturers website and download the drivers from the 'downloads/support' page, then uninstall from device manager, reboot, re-install(and possibly reboot again).
if it's a custom PC, you'd goto the motherboard manufacturers page & do the same thing. if you don't know the make/model of the motherboard, it will also tell you in device manager(or just remove the side of the case and look at the motherboard itself, it'll be labelled somewhere near the cpu).

Stratejaket said:
Have you tried loading hboot then connecting?
Sent from my Synergy driven Thunderbolt...
Click to expand...
Click to collapse
If by loading Hboot you mean loading the bootloader and trying every single option (even Hboot USB), then yes.
voxigenboy said:
you ate sure igs a USB 2.0/3.0 and not a 1.0 jack?
czn you trhy on someone elses pc?
normally wjen a USB jack goes out that's it.
sprryfor typos, lpud music and alcohol. id say what else but domt want some law enforcement type to see my post. weee
Click to expand...
Click to collapse
I've tried two computers! And one is a mac which has 2.0
icesteve said:
Have you tried uninstalling your USB drivers, I had this happen and after a reboot it worked once everything loaded back up, search for a tutorial or I'll post when I get home
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
I can't even get the computers to recognize that I need a driver or that I have a device connected.

not sure if you've tried another USB cable or not, but if you have and it's still doing the same thing then it has to be a hardware related issue. possibly something wrong with the USB connection on your phone.
Awhile back, mine was doing something weird where when i'd plug it in to charge it and it kept showing that it was constantly charging, then not charging... I thought "what the hell!?".. I ended up trying canned air and it helped a little.. but started up again. I finally used some 'electrical parts cleaner' on it and ever since it's been functioning normally again.

not sure if you've tried another USB cable or not
Click to expand...
Click to collapse
Please read the op
It charges but doesn't connect

howephillip said:
Please read the op
It charges but doesn't connect
Click to expand...
Click to collapse
it helps to read the entire post apparently ;P
well, in the time I've had my TBolt, I've tried out every radio & countless rom/kernal variations. I have never had an issue connecting to PC on any radio so I doubt the radio has anything to do with your issue.
You have already attempted everything else though(a side from the cleaning) so i'd wonder if there's some sort of issue with the software on your phone.

I have had this exact problem.. have tried different PC's, different cords, different usb ports...I have tried to mount under CWM also. Computers don't give any indication that there is anything hooked into them....the phone does charge however. I have reinstalled the ROM (using CM7.1.1) I have intalled previous backups which had no problems linking to my PC. I have not tried to clean the charging port..will give that a go...I feel I will have to by a card reader for my pc to read the microSD. worked fine for 6 months, but then just quit. Posted this problem on android central...but no one could figure out a solution, thought someone here might have....last post on my AC thread from someone with same problem was told by verizon/htc to send it back for replacement...don't want to but might have to do this...love to have a brilliant idea before I do though! Can't post the link to the AC thread as I am a new registered user here..been trolling all year...but you can find it under the Thunderbolt Rooting. ROM's and Hacks area.....

I'm pretty sure no one has a solution to our problem. I've taken compressed air and cleaned everything and still no luck. It's just a question of how much they'll charge me for it.

Related

Problem!

My original Sensation broke due to the USB port and it not being able to charge.
I have my replacement, I'm rooted and everything, now a new problem arises.
When connected to computer, I don't get a prompt nor does it recognize that it is connected to a computer; however, it does charge. I have no option to mount as disk drive, etc.
What's the problem?
This happened before I flashed a new Rom, but I managed to flash ARHD 6.2.1 through other means. I thought it would fix it, but nothing.
EDIT: Could it be the computer? I will try on my coworkers computer, although it was working on mine before this process.
I think it is just a hardware fault again, but you can check usb debugging, check if you have any setting as default by fault. wich will end the notfy.
Alienator9191 said:
I think it is just a hardware fault again, but you can check usb debugging, check if you have any setting as default by fault. wich will end the notfy.
Click to expand...
Click to collapse
I tried it on a coworkers computer, and it detected that a computer was connected. I'm not sure what happened on mine, but no such detection after rooting and etc.
cjonesfan921 said:
I tried it on a coworkers computer, and it detected that a computer was connected. I'm not sure what happened on mine, but no such detection after rooting and etc.
Click to expand...
Click to collapse
u have another usb cable? ifso try with that and otherwise maybe another usbport on pc or check with something else if that does connect with your pc
Re download and install the drivers.
Sent from my HTC Sensation Z710e using xda premium
something similar to this happened to my Sensation just out of the blue. I tried different cables but nothing worked, it would just charge but not mount. I eventually figured out it was my laptop and simply rebooted it and everything worked just fine, hope this works for you!
It's all good now. At first I thought it was a problem with the Senny.
However, I ran device manager on the computer, and then re-booted. All is well now. Thanks.

USB Storage can't be turned on

So I got an incident with my phone, if you wanna now about it, its at my sig, but the thing is that I dunno why or how, sometimes my computer does recognizes my phone and display the Turn on USB storage option at the notification bar, but each time I try to turn it on it just wont work. Attached is a logcat whenI try to enable it, maybe someone could tell me why it wont work.
What rom are you running for those off that are on the xda application?
Sent from my LG-P999 using xda premium
Normally I got two nandroids a GB based one and an ICS based one, right now Im using both Eagle's Blood 2.3.7 v2.8 and ICS 4.0.3 Build 1. But I had this problem since... always. I'm a flashaholic so i have tested actually every rom from stock 2.2.2 to beta 4.0.3... I even have a nandroid of my original ROM (the one that came with it when y bought it and rooted it) and not even there works. The only clue i have right now is that only if I disable USB debugging it will randomly connect.
This may sound dumb but have you tried a different usb cable? I had the same problem and tried my girls and my phone was able to connect each and every time. another thing I noticed with my phone is that it sometimes won't connect using windows 7...xp no problem but 7 it plays hard to get.
Sent from my LG-P999 using XDA
No man, doesn't sounds dumb, actually if you read the "issue" background on my sig, you'll notice that I have made all those steps... its not a big deal, there are SDCard Readers and the bluetooth but... itw not the same.
Sent from my LG-P999
Ok but my bad I can't see your sig since I use the app most of the time. Yea its not the same
Sent from my LG-P999 using XDA
Holy Mother of God! I did it! In one of those "random" times my comptuter recognized my phone I just pulled out the batt unplug/plug again the cable, keeping both vol buttons pressed and it reconginzed the APX decive! Then all I had to do was NVFlash again, restore the stock 2.2.2 Nandroid i had somewhere and play a bit with the USB mount/debbug options, flashed both storages (using gparted for the microSD) and it works! Now have to restore everything to my SD and reflash latest cm7...
Nice!
Sent from my LG-P999 using XDA
Talked too early, if. I restore my nandroid the issue continues... -_____- Gonna try doing everything again...
Sent from my LG-P999
Did you ever figure this out? Sounds like your having the same problem that i am.
I've tried at least 6 different cables, home PC, work PC, laptop and a co-worker's PC that didn't have anything vmware installed (had a hunch that vmware usb drivers were the cause). Oh, all the computers were win7x64.
I've only rooted my phone and upgraded to 2.3.3 so nothing crazy going on there and it's worked for months since i did both of those.
I have a feeling that this may have been a recent windows update, but no clue when or which one because i haven't really cared that it didn't work. If i had to guess i'd say mine stopped working about 3 months ago... again, hard to remember.
CaptMorganz said:
Did you ever figure this out? Sounds like your having the same problem that i am.
I've tried at least 6 different cables, home PC, work PC, laptop and a co-worker's PC that didn't have anything vmware installed (had a hunch that vmware usb drivers were the cause). Oh, all the computers were win7x64.
I've only rooted my phone and upgraded to 2.3.3 so nothing crazy going on there and it's worked for months since i did both of those.
I have a feeling that this may have been a recent windows update, but no clue when or which one because i haven't really cared that it didn't work. If i had to guess i'd say mine stopped working about 3 months ago... again, hard to remember.
Click to expand...
Click to collapse
Make sure usb debugging is turned off.
Plug in the phone, enable usb storage.
Right click on the phone drives in the explorer and click on eject.
Turn off usb storage.
Unplug and plug in again.
Enable usb storage.
Drives should work now.
This did it for me. Since then if I remember to eject before unplug I haven't seen any issues.
Sent from my LG-P999 using XDA
Thanks for the reply, I'll give that a shot.
Curious though, when yours was having problems, did windows detect anything? For instance, when I plugged mine into my co-workers pc there are zero pop ups about new hardware detected.
Sent from my LG-P999 using XDA
I had the same problem. Dirt in the mini-USB port can cause that problem.
Take a can of compressed air and blow it into the mini-USB port (blowing with your mouth isn't enough). Also, take a close look at the port with a magnifying glass and look for any dirt or discoloration in there.
Do the same with your cable.
Not working after install RemICS 1.3.2
EEngineer said:
I had the same problem. Dirt in the mini-USB port can cause that problem.
Take a can of compressed air and blow it into the mini-USB port (blowing with your mouth isn't enough). Also, take a close look at the port with a magnifying glass and look for any dirt or discoloration in there.
Do the same with your cable.
Click to expand...
Click to collapse
Hi, this problem occur to me after I've installed RemICS 1.3.2 ROM (CM9 based), I did follow the installation steps from beginning, when the problem occur, I did re-flash the same ROM several times, but this problem still unsolved.
I did try all recommendations (blow out dirt, disable usb debugging etc) but still not success.
This ROM should able to detect USB when phone connected with PC, but somehow I don't know why. Any experts recommendation?
________________________________________________________________________________________________________________
Ok, I just found the problem. I can hear now the tone of PC detected USB when plugged-in, and I update the driver. then Voila!!
Thanks All..
Try wifi file explorer gives you the ability of seeing your sd card through your ip address you'll find it on the play store
sent on my Evil Evo running the so called developers kernel
Hey, just thought I'd register an account because I stumbled upon this thread because I had the same issue verbatim and I managed to get it working.
I ended up using the USB 3.0 ports on my desktop and suddenly it picks up my g2x without fail everytime. With that said, I'm lead to believe that perhaps its an issue of power. Maybe the USB 2.0 ports you're using simply aren't providing enough power. Not sure what its worth or if my issue was something unrelated but maybe that bit of information is something to work with. =)
Found another solution that fixed the problem for me.
If you are using Windows XP, log on as an Administrator and open Device Manager
Select View > Show Hidden Devices
Scroll down to Storage Volumes, and expand
Right-click on each entry and select Update Driver.
This fixed the problem for me!

[Q] USB connection

My Infuse 4G AT&T
I have this Issue where i or if i need go go back to stock for any reason, I can't.
USB pluged in; all its doing is charge, no data transfer no nothing, i have re-installed Kies and infuse drivers,; nothing same ordeal. I went to Download Mode, and obviously USB wont recognize. So i cant use Odin either for these reasons.
Phone is Rooted and Running on Zeus Rom by The Collective,; (Great by the way)
Is there any one out there may have a solution, or a modification ?
Thanks in Advanced!
Rey33 said:
My Infuse 4G AT&T
I have this Issue where i or if i need go go back to stock for any reason, I can't.
USB pluged in; all its doing is charge, no data transfer no nothing, i have re-installed Kies and infuse drivers,; nothing same ordeal. I went to Download Mode, and obviously USB wont recognize. So i cant use Odin either for these reasons.
Phone is Rooted and Running on Zeus Rom by The Collective,; (Great by the way)
Is there any one out there may have a solution, or a modification ?
Thanks in Advanced!
Click to expand...
Click to collapse
Sounds like you are using a "charge only" USB cord. Do you have the one that came in the box with your Infuse?
Sent from my SAMSUNG-SGH-I997 using XDA
Yes, its the Original cable....this just started to happen like 5 Days ago. I've tried my other Samsung cable, same issue
Sent from my SAMSUNG-SGH-I997 using XDA
USB not working
When I try to connect to the computer to transfer music or whatever to the Infuse it won't let me. I plug in the data cable click mass storage, click connect USB I get "do you want to scan and fix". If I click scan and fix I get "check disk options". Any combination of the check boxes will make the phone disappear and starts the scanning process, like I had disconnected it. I'm running Zeus 6 w/ICS theme for build 6. Is there any special way these disks should be formatted? Any help would be appreciated.
Wow! Nothing?
Now when I plug in to the computer it doesn't even recognize the phone. It's like I never plugged it in. The phone will still asks kies/media/mass storage. I click mass storage then click connect to PC then nothing. It's almost to the point of going out on the deck and teach this phone how to fly.
my infuse is doing about the same thing.
plug it into the wall...nothing.
try different outlet...nothing.
try different charger and cord...nothing.
plug it into my computer...starts to charge only, no usb mode.
computer says "one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it.
ANY HELP?
devinwithaninfuse said:
computer says "one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it.
ANY HELP?
Click to expand...
Click to collapse
I had the something happen yesterday. I restarted phone and pc but same thing. Ended up cleaning the mini usb port on the phone with an old toothbrush (and nothing else) and it started working again! Must have been some crap in there or something.
Sent from my SAMSUNG-SGH-I997 using xda premium

[Q] Phone isn't mounting to computer, but will charge! Please help!

I've had my nexus for a while, soon to be going on a year and I haven't been able to mount it to my computer for, I'd say like 4-5 months? It randomly just stopped working one day. It'll still charge when I plug my phone in. I've checked NStools and fastcharge is unchecked. I've cleaned the port a couple times. I still can't figure out why it won't mount. I don't think it'd be a hardware problem either because it still charges. I'm rooted and my bootloader is unlocked, I've also tried tons of different roms to see if that was the problem. It won't even mount through recovery, but like sometime last month it randomly mounted one time and It never did after that. I've spent countless hours on google trying to figure it out. Can someone PLEASE help me?
go into phone and dial *#*#8778#*#* and check if UART is modem, and USB is PDA.
If it's not, that's your problem.
If that doesn't work, flash a different kernel
UART is "PDA" but whenever I select "Modem" it changes back after I hit the back button.
I also tried two different kernels. Franco and Matr1x.
maybe you have encryted your phone?
Same exact thing happened to me. U think its an issue with Samsung phones.
Sent from my Nexus S 4G using XDA
Actually yeah, I've read up that it happens to the sgsII sometimes too.
qetuol said:
maybe you have encryted your phone?
Click to expand...
Click to collapse
How could I un-encrypt it then?
fr3dw4rd said:
How could I un-encrypt it then?
Click to expand...
Click to collapse
Factory reset
Sent from my ice cream powered Nexus S
Is their anyway I can save all of my phone data though?
fr3dw4rd said:
Is their anyway I can save all of my phone data though?
Click to expand...
Click to collapse
You can do a Nandroid, but it will always be encrypted, so not really
Sent from my ice cream powered Nexus S
Uninstall all of your Windows 7 USB drivers. Reboot computer, and connect Nexus S using USB. I find it best to connect through CWM recovery, by mounting your USB storage. Let your computer install the drivers, and then enjoy! It should be perfectly functional after that.
It's only Windows 7 that it does that on. I've tried computers with Windows XP before too, and my school Macs.
Try this:
http://nexusshacks.com/nexus-s-hacks/how-to-install-nexus-s-windows-usb-drivers/
That happened once to me, then I realized I was using an "only charge" USB cable from a car kit I bought. Using the original cable fixed the problem.

[Q] USB Connection Won't Work

I can't seem to anyone else who has this problem. My TF700 is working great. However, today I decided to bite the bullet and install CleanRom. After unlocking, I realized that my computer can no longer see the tablet via USB. It is not an unrecognized device, just nothing happens when I plug it in.
I have tried two different cables on 3 computers, so I believe the problem is with the tablet itself. It charges just fine and when I plug the cable into the computer or unplug, the screen comes on (just like when you plug in the charger), so something is getting recognized.
I don't see any physical damage to the port, it looks fine.
Anyone else ever seen this?
Thanks,
Chris
So it was working previously?
Thats OK said:
So it was working previously?
Click to expand...
Click to collapse
It was, not sure how long ago though. I know it was when I first got it. I'm guessing it is a hardware problem, but not sure what to do about it. I honesly don't care all that much about it, but I would love to get TWRP on it so I can flash roms. I haven't seen a way to get TWRP on it without the USB or GooManager, but I can't run GooManager because I don't have root yet.
Still trying to search to see if there is a way to get root without USB, but I haven't found anything....
-Chris
Chris,
See if downloading and installing PC Suite from Asus helps.
That might get the drivers working again.
Are your PCs win7?
Just a thought. I am not running clean rom but when u connect to ur pc try going to settings, storage, and and hit the 3 little dots on the top right. It should show some usb connection tab.
Sent from my ASUS Transformer Pad TF700T using XDA Premium App
rail205 said:
Just a thought. I am not running clean rom but when u connect to ur pc try going to settings, storage, and and hit the 3 little dots on the top right. It should show some usb connection tab.
Sent from my ASUS Transformer Pad TF700T using XDA Premium App
Click to expand...
Click to collapse
Thanks, I'll try the software install, but since the computer doesn't even tell me I have an urecognized device (nothing in device manager), I'm not sure that it is. I also already rolled back to stock ICS and also tried the storage settings to no avail.
I unfortunately think I have a hardware problem. I guess I'm stuck at trying to get it repaired, or just live without the USB connection....which I guess ultimately means no customizations. I can still flash back to the stock Jelly Bean using the factory bootloader and rom from the Asus site, so I may have to live with that.
Could be the cable. Sadly, replacing it is ridiculously hard.
ShadowLea said:
Could be the cable. Sadly, replacing it is ridiculously hard.
Click to expand...
Click to collapse
I wish it were. I have a second charger/cable and already tried both cables on different PCs. Uggh.
Connect the tablet to a PC running Linux and run lsusb to see if the tablet is recognized (the vendor ID is 0B05) - just to sidestep any possible Windows driver issues.

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