Related
I scratched the screen of my wife's Nexus S and was wondering whether I should try polishing the screen with iDrops (or a similar scratch removal polish)?
Main reason for this question is that I do not know whether the Nexus S screen type (capacitive SAMOLED) will be damaged (cosmetically or functionally) if polished. Thanks for your input!
Herr Bauhaus said:
I scratched the screen of my wife's Nexus S and was wondering whether I should try polishing the screen with iDrops (or a similar scratch removal polish)?
Main reason for this question is that I do not know whether the Nexus S screen type (capacitive SAMOLED) will be damaged (cosmetically or functionally) if polished. Thanks for your input!
Click to expand...
Click to collapse
I would think that polishing it may remove the oleophobic coating on the phone. I wouldn't do it, but maybe someone else on here knows better.
Out of curiosity, do you mind if I ask how you scratched the screen? Did it take a lot to scratch it? How bad is the scratch?
Thanks for your input...I won't be too concerned if it would lose the oleophobic coating as I will install a screen protector on it anyhow.
I scratched it when I dropped it out of my hand while picking it up. The sides of the phone are thin and slick and I think it is easy to let it slip for that reason. The phone dropped with the screen down on the stove, was a bad fall but I think the screen would have been largely undamaged if it would have had a screen protector installed.
Annoying is that I had ordered both the screen protector and silicone case for my wife's phone 2 weeks before I dropped it. If these items would have come in on time I would not have damaged her phone...
I wouldnt either. Seems a bit risky but u never know. It wont looks its touch factor but it will lose the top ole coat. Just slap a screen guard and ur good to go.
Don't know if it helps but I scratched my galaxy s screen which is samoled,and tried to polish it out, it left a permanent smudge ,looking worse than the original scratch!
Thanks for the input, guys. It looks like it is better to not polish it as it seems too risky.
Your best bet is to convince Best Buy that there is a defect with your phone and you need a replacement.
Don't feel as though you're scamming them. They scam people on a daily basis.
I noticed a few scratches on the bottom part of my screen and convinced BB that it was a defect so they exchanged it. I had also spoken to a represenative on the phone and was told that you can only do an exchange if you payed full price for the phone. Don't know if its true but that's what I was told
Sent from my T-Mobile G2 using XDA App
Related question: would BB exchange the phone for scratches without a problem if one has the black tie protection plan.
While similar to the other thread regarding the coating wearing off, I seem to be suffering a different problem with various Nexus S's I've gone through over the past two weeks. I'll do my best to describe the problem, but bear with me as I'll try to be as detailed as possible.
I typically keep my phone in one of three places. It's always either in my inside pocket of my pea coat, one of the angled pockets on the outside of the same coat, or it's in the right pocket of my slacks. It is never in these pockets with any other objects and has either been naked, in the Nexus One pouch, or in the G1 pouch as recommended by several other XDAers.
My first Nexus S formed a pattern right over the menu button on the bottom of the phone. They resembled scratches at first glance, but if you were to completely clean the phone with a microfiber cloth and some rubbing alcohol, they would disappear entirely. Even in most lighting situations, you would never be able to see the pattern that formed. It only became easily visible after I had used the phone and smudged it up with fingerprints. Thinking they were scuffs, I also tried to rub them out with other cloths and solutions, none of which helped whatsoever.
This pattern over the menu button drove me crazy enough that I exchanged it with Best Buy.
My second Nexus S did well for about a week until I noticed a similar pattern forming near the top of the phone by the earpiece. It was three or four slightly curved horizontal lines that all behaved just as the previous pattern did on my last Nexus S.
I traced the cause of these lines back to the G1 pouch as the inseam of the case was rubbing against the screen. Thus, I no longer use the pouch anymore.
Still within the holiday return period, I decided to exchange this model as well. I currently have a brand-spankin' new Nexus S with zero screen defects that I have been hesitant to put in ANY pouch or keep in ANY pocket.
I would opt for a screen protector at this point, but that really defeats the purpose of having the oleophobic coating in the first place. I also have the Tech21 d3o pouch and two of the generic Samsung pouches from Hong Kong set to arrive in the next couple weeks.
Has anybody else noticed this with their Nexus S? I would post pics but I returned both phones with the issue and I have not a camera that would have been able to capture such detail.
Stop using chemicals to clean your screen.
ikon8 said:
Stop using chemicals to clean your screen.
Click to expand...
Click to collapse
Why? Is battery acid bad for it or something?
Mine has a spot where it kinda got messed up. but if you wipe the oils off that spot, you can't see it at all. It annoys me, and I've thought of exchanging it. But my thinking it's just going to happen on the next phone anyway. I don't want to exchange it for a phone that might really be defective, so for now I am trying to not think about it. After all, it's a phone, and over time it's gonna get dings and scratched anyway.... Just like a $50k sports car that you use every day. It's inevitable.
That's about where I'm at with this problem too, except I really didn't think cosmetic defects like this would happen within the first month!
I kept my Nexus One significantly longer than any other phone I've ever owned and the only cosmetic damage it ever incurred was when my girlfriend threw hers on the bed and it landed on mine. Even that incident only caused a minor scuff in the corner of the phone. The screen, Teflon, metal bezel, all of them remained perfect.
Yeah, I hear you. My droid 1 lasted me from launch date up until I got my nexus s. Never put a screen protector on it, just kept it in my pants pocket. It's been dropped, has a couple dings, but the screen is perfect. I cleaned it with my shirt, jeans or whatever.
I'm just hoping that if the coating on the nexus s gets worse and wears more, that it can be totally removed with no traces left behind. I don't really care too much about finger prints, as i'll just wipe them off.
if you pay top dollar for a phone, then you should take the extra steps to purchase proper cleaning solutions for your device. The reason why some people are experiencing this problem is because they are probably using solvents or abrasive cloths that damages the oleophobic coating. For example, like using rubbing alcohol. This stuff is just not wearing off, people are rubbing it off.
Sent from my Nexus S
@j.bruha: maybe your problem could depends on your after shave (i.e. on your second phone that had problems on top) or on an hand care cream (even too much aggressive)... I think it's very strange that you have the same problem with 3 terminals in less than a week.
Completely unrelated, but how do you like the Tech 21 pouch? Would you mind starting a thread with a couple pictures? I know a lot of people have been asking about Tech 21 and their d3o stuff.
princeasi said:
if you pay top dollar for a phone, then you should take the extra steps to purchase proper cleaning solutions for your device. The reason why some people are experiencing this problem is because they are probably using solvents or abrasive cloths that damages the oleophobic coating. For example, like using rubbing alcohol. This stuff is just not wearing off, people are rubbing it off.
Sent from my Nexus S
Click to expand...
Click to collapse
That's not true at all. Many people who have had these issues said they never used any chemicals or liquids to clean the screen.
That is correct. These "chemicals" were used after the lines started forming. To be more descriptive about said chemicals, I used medical alcohol squares and wipes designed specifically for phones that I picked up from work to try to clean the screen after I noticed the damage. These same chemicals were used on all of the Nexus Ones that came through my household and none of them ever showed any signs of damage at all.
As I said in the original post, these are solid lines that seem to have shown up due to something pressing against the phone either repeatedly or hard enough to make these inconsistencies, despite the fact that all of the phones have been exceptionally well taken care of. Again, I won't call them scratches since they only show up in certain lighting conditions and after smudges start to form from usage. I've seen scratches on a Vibrant I borrowed before I bought the Nexus S and this is totally different. The only similarity is that they're straight lines and not entire sections or hairline scratches like the back of the phone collects too easily.
booyakasha said:
Completely unrelated, but how do you like the Tech 21 pouch? Would you mind starting a thread with a couple pictures? I know a lot of people have been asking about Tech 21 and their d3o stuff.
Click to expand...
Click to collapse
As soon as it arrives, I'll fire up a new thread with some pictures of it. It's supposed to arrive sometime next week.
Luxferro said:
That's not true at all. Many people who have had these issues said they never used any chemicals or liquids to clean the screen.
Click to expand...
Click to collapse
This is what I said " they are probably using solvents or abrasive cloths that damages the oleophobic coating." It's already proven the NS doesn't have gorilla glass so if you continuously go thru your day without a screen protector then micro-scratches will occur through daily usage of taking it in and out of your pockets, purses, messenger bag, etc. If you're using harsh solvents to clean your screen, then you risk damaging the screen. If you're using abrasive cloths, you risk damaging the screen. Even constant swyping with your finger, eventually the dust particles will scratch it up, plain and simple. The first thread I saw of this, you can tell from the swirls on the screen, more so than not, he rubbed something abrasive or harsh chemicals into his screen and screwed it up himself.
Sent from my Nexus S
princeasi said:
This is what I said " they are probably using solvents or abrasive cloths that damages the oleophobic coating." It's already proven the NS doesn't have gorilla glass so if you continuously go thru your day without a screen protector then micro-scratches will occur through daily usage of taking it in and out of your pockets, purses, messenger bag, etc. If you're using harsh solvents to clean your screen, then you risk damaging the screen. If you're using abrasive cloths, you risk damaging the screen. Even constant swyping with your finger, eventually the dust particles will scratch it up, plain and simple. The first thread I saw of this, you can tell from the swirls on the screen, more so than not, he rubbed something abrasive or harsh chemicals into his screen and screwed it up himself.
Sent from my Nexus S
Click to expand...
Click to collapse
Do you work for best buy?...lol
j.bruha said:
While similar to the other thread regarding the coating wearing off, I seem to be suffering a different problem with various Nexus S's I've gone through over the past two weeks. I'll do my best to describe the problem, but bear with me as I'll try to be as detailed as possible.
I typically keep my phone in one of three places. It's always either in my inside pocket of my pea coat, one of the angled pockets on the outside of the same coat, or it's in the right pocket of my slacks. It is never in these pockets with any other objects and has either been naked, in the Nexus One pouch, or in the G1 pouch as recommended by several other XDAers.
My first Nexus S formed a pattern right over the menu button on the bottom of the phone. They resembled scratches at first glance, but if you were to completely clean the phone with a microfiber cloth and some rubbing alcohol, they would disappear entirely. Even in most lighting situations, you would never be able to see the pattern that formed. It only became easily visible after I had used the phone and smudged it up with fingerprints. Thinking they were scuffs, I also tried to rub them out with other cloths and solutions, none of which helped whatsoever.
This pattern over the menu button drove me crazy enough that I exchanged it with Best Buy.
My second Nexus S did well for about a week until I noticed a similar pattern forming near the top of the phone by the earpiece. It was three or four slightly curved horizontal lines that all behaved just as the previous pattern did on my last Nexus S.
I traced the cause of these lines back to the G1 pouch as the inseam of the case was rubbing against the screen. Thus, I no longer use the pouch anymore.
Still within the holiday return period, I decided to exchange this model as well. I currently have a brand-spankin' new Nexus S with zero screen defects that I have been hesitant to put in ANY pouch or keep in ANY pocket.
I would opt for a screen protector at this point, but that really defeats the purpose of having the oleophobic coating in the first place. I also have the Tech21 d3o pouch and two of the generic Samsung pouches from Hong Kong set to arrive in the next couple weeks.
Has anybody else noticed this with their Nexus S? I would post pics but I returned both phones with the issue and I have not a camera that would have been able to capture such detail.
Click to expand...
Click to collapse
Off topic but how long do we have to exchange the Nexus S
Android Touch said:
Off topic but how long do we have to exchange the Nexus S
Click to expand...
Click to collapse
Best Buy's return period was extended until January 31st for everything purchased during the holiday season. If you bought it recently, you have 30 days from the date of purchase.
Luxferro said:
Do you work for best buy?...lol
Click to expand...
Click to collapse
If you must know....read a few of my post in this thread http://forum.xda-developers.com/showthread.php?t=877497 and i'm sure you're intelligent enough to make a calculated guess.
Great thinking outside the box. Maybe he is shaving with Occam's razor? HAR HAR!
syncro said:
@j.bruha: maybe your problem could depends on your after shave (i.e. on your second phone that had problems on top) or on an hand care cream (even too much aggressive)... I think it's very strange that you have the same problem with 3 terminals in less than a week.
Click to expand...
Click to collapse
Not sure if this is the same thing happening to anyone, but this has happened on two out of the four phones I have had (others had touch screen issues, right side of screen would stop responding) Basically what happens is after about 4 days a area developes on the screen that looks just a little darker than the rest of the screen. If I touch it, it leaves a finger print. If I wipe it, the print kinda disapears, but there is still a very faint dark mark. I have only used a microfiber cloth to clean all of my phones, and I've never had this issue with any of my other phones including my Nexus one and Vibrant.
As you can see on this phone it forms in the shape of a tear drop. My other phone it happened next to the ear piece and was much bigger.
IMG_1535
IMG_1539
Curious to see if anyone is having this issue.
j.bruha said:
While similar to the other thread regarding the coating wearing off, I seem to be suffering a different problem with various Nexus S's I've gone through over the past two weeks. I'll do my best to describe the problem, but bear ....
Click to expand...
Click to collapse
I think I'm having the same issue as you have. It's happened two of the four phones I've been through. The first time near the ear piece, on the new one, on the bottom left of the actual screen.
My battery cover is a little loose all of a sudden. at the bottom it now moves a little. When I squeeze (lightly, normal use amount) the phone at the bottom kinda clicks. Anyone else have this issue?
Yes. I called HTC and they're replacing it. But for now what you can do is put paper inside the case
Sent from my HTC Sensation 4G using XDA App
Yeah, several other people reported this problem on a Dutch forum. People should not open the backcover unless they really have to. After opening the cover a few times the cover is getting loose and starts to crack when you press it.
okay so I have the same problem, should I be worried or is it just the case with all sensation handsets ?
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
secano said:
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I don't think that's it, the battery is fitted normally, and I've just tested it with battery removed, it does the same thing, I should mention that it isn't really that obvious, but it's an annoyance nonetheless, such an expensive phone to have a glitch like that.
can anybody confirm that it does loosen after some time of usage, I mean did it came like that out of the box or was it getting loose with time?
I just noticed this on mine this morning , will steal a new cover soon
****ttttt let me check mine lol
...same here, at the right bottom corner!!!!
...and I agree, tooooo expensive phone for such a glitch!
Spekko said:
I just noticed this on mine this morning , will steal a new cover soon
Click to expand...
Click to collapse
I went to a tmobile store to see if they'll let me switch. The rep told me thy they can't switch cuz its an htc problem. Then he got curious and pulled out his sensation to see if his had it...
He looked so sad lol I just got off the phone with htc and my replacement cover is shipping soon and if the second one is defective then I have to send in my whole phone so they can check it out. You guys should call htc I'd you already haven't
I fixed mine by adding some paper to the back.
http://forum.xda-developers.com/showthread.php?t=1215096
Hey first post here! Signed up just to have my say on this issue, just as i did with the android central forum.
Also posted this on the android central forums...
Got the creaking here also, definitely a design flaw. Being obsessive with my devices i couldnt live with it!
I do not recommend putting paper in the cover to fill the gap, as this is just expanding the cover further making it even MORE loose when the paper is not in there. Also i wouldn't recommend it because the paper pushes the back cover out a little more, you may loose a connection for the ground. Which is the little metal springy thing, half way up the right hand side. Obviously its not a good idea to 'push' the cover further away from this ground spot. I have heard that people have had issues with screen responsiveness due to a static build up from not grounding properly.
What i did to fix this problem was a bit of a kitbash of sorts.
Mine was creaking on the bottom right area, like most. The problem is there is too much play between the little black catches on the battery cover and the latch on the handset. Instead of filling up the gap between the phone and the cover (Ala paper, card in the cover) I closed it!
What you need to do is get some very thin plastic film. Like that on kids toy packaging etc. Not the thicker stuff though. This stuff would be under 1mm thick. It came as a viewing window in the box my new wallet came in. So you can sorta imagine what im talking about.
I cut a piece about 10mm long and as wide as one of the two little black catches. I applied a VERY thin coat of super glue to one end of the film. Just enough to cover the area under the catch. Then i carefully placed the film with the superglue on it under the catch, and then quickly applied some pressure to it with some tweezers. Then i carefully cut the excess off with a pair of finely tipped nail scissors.
The result is that it now PULLS the screen/phone INTO the cover more by making the little black catch thicker. Not the opposite (paper method), which pushes the cover out, creating a further problem of adding more paper under the cover over time as the cover expands/loosens to compensate. Not to mention a possible grounding loss and resulting damage.
Hope this helps some people that have had multiple replacements or could not be bothered replacing for such a cosmetic issue. (Like me). It definitely works, just got to get your surgeon on and be accurate with your placement of the film.
Apply this to what ever side creaks the most, and bam its gone. Nice. Solid phone... again.
If anyone wants more specific details etc, im all ears.
Regards,
Matt.
MrSoulSOng A video explaining this fix would be appreciated ^_^ cuz I didnt buy my phone from here and I still gotta wait for about a month to send it to the shop to fix or get a replacement
...just an update...after buying new back cover from no1tech (that was month and a half ago...) there's no loose spots, no creacking...!
Very satisfied now I am. Finally phone feels and looks like it should be - beast in compact housing!
I have the very same problem too. VERY annoying
well I had the same problem however what i did was that on the back cover inside of it I put some black electric tape on to the sides that creak (next to the sides and the clips) and when I put the cover back on there was no creaking at all. figured it wont interfere with the single because people put cases on the back all the time plus its electric tape meaning it'll prevent from short circuits and I don't think there should be any overheating issue as its a very small quantity.
What have you found to be a good screen protector for the Blaze? I have been looking for something that will last. I just got some "C. Skins" that have a two year warranty off of fleabay for a whole $1.99 so I figured I would give them a try. I'm not expecting much for the price, but figured I would give it a shot. My initial report is that it won't stay down around the edges. I might trim a little off the edges and give it another try. (there were 6 in the package so I can experiment on a couple)
What other brands out have a good reputation and work on the Blaze? Thanks for any and all input.
My reply is not specifically what you're looking for, but is another viewpoint.
For over 2 years I carried a Nexus One with me wherever I went. Even though it was my first full screen phone, I only used one of those screen protectors for a few days.
For 2 years it was always carried in my front pocket, mostly in my jeans or shorts, or whatever. I did drop the phone a few times, nothing really catastrophic, but the bigger crime I would commit with my phone is using it sometimes with wet hands, and once or twice I used it in the rain.
My screen for that phone is still in PRISTINE shape. Not a single scratch on it. It has a very very small ding on the phone from when I dropped it once, but when I went to switch carriers, the guy is like, "This phone looks brand spanking new."
It's true I used a silicone style case for the back of the phone, mostly because the N1 is freaking slippery....but the screen was immaculate.
A friend of mine has a similar story with his Iphone 3gs, or whatever it's called. The materials that the phones have been made from for the last few years is pretty durable. I remember watching youtube videos of N1's users taking their brand new phones and marring them with keys, pressing really hard, and they wouldn't scratch.
I have no idea if the screen on this model phone is made of anything similar in a material, but I would certainly assume so, I'm sure most if not all of full screen phones are just as durable.
I didn't even buy a back cover this time, and it's been great.
Anyways, consider going "naked" with your phone. It "feels better".
I've used invisibleShields by Zagg on my past four phones, plus various devices such as digital camera screens and such. They're worth the price.
Cirkustanz said:
My reply is not specifically what you're looking for, but is another viewpoint.
For over 2 years I carried a Nexus One with me wherever I went. Even though it was my first full screen phone, I only used one of those screen protectors for a few days.
For 2 years it was always carried in my front pocket, mostly in my jeans or shorts, or whatever. I did drop the phone a few times, nothing really catastrophic, but the bigger crime I would commit with my phone is using it sometimes with wet hands, and once or twice I used it in the rain.
My screen for that phone is still in PRISTINE shape. Not a single scratch on it. It has a very very small ding on the phone from when I dropped it once, but when I went to switch carriers, the guy is like, "This phone looks brand spanking new."
It's true I used a silicone style case for the back of the phone, mostly because the N1 is freaking slippery....but the screen was immaculate.
A friend of mine has a similar story with his Iphone 3gs, or whatever it's called. The materials that the phones have been made from for the last few years is pretty durable. I remember watching youtube videos of N1's users taking their brand new phones and marring them with keys, pressing really hard, and they wouldn't scratch.
I have no idea if the screen on this model phone is made of anything similar in a material, but I would certainly assume so, I'm sure most if not all of full screen phones are just as durable.
I didn't even buy a back cover this time, and it's been great.
Anyways, consider going "naked" with your phone. It "feels better".
Click to expand...
Click to collapse
Thank you for the insight on the screens, I always carry my phone in my front pocket also and I'm worried about cracking the screen if I bend over against something and put pressure on the phone. I might just be overreacting on this but this is my first full screen smarty phone and I don't want to kill it.
Dedridd said:
I've used invisibleShields by Zagg on my past four phones, plus various devices such as digital camera screens and such. They're worth the price.
Click to expand...
Click to collapse
Thanks, that is one that I was looking into also.
Anyone else have a recomendation on other brands?
Those screen protector films won't protect against the screen being cracked. Minor scratches, sure.
Having said that, it takes a *LOT* to crack the screens. Sure, it can be done easily, but I've seen iphones and htc incredibles lobbed across the room (not thrown like a baseball mind you, but tossed as if you were intending someone to catch it) and the person mis-threw and the phones were fine.
As far as scratches go......even if the phone does get scratched, (which is really hard to do and it needs to either be an extreme freak accident or something done intentionally, seriously I just took a fork to my nexus one tried to scratch it with the fork) the phone will still work. In order to scratch the screen I think you'd need to have something sharp and very hard, like a roofing nail or the tip of a steak knife.
The fork bent, and the screen is still not scratched.
I really understand where you are coming from on wanting to keep your phone in tip top shape, especially since the phones are expensive nowadays, but what I'm trying to say is don't worry about it so much.
The best thing you can do to not damage your phone is to not let them get wet. Don't be that guy at the bar with your phone sitting on the counter just waiting for some drunk guy to accidentally spill his beer on it.
Put that phone in your front pocket, even if you are wearing tight jeans, and have to crouch over, don't worry, your phone will be fine. I've been telling this over and over to a friend of mine who just recently got his first real phone (blah, an iphone 4s) and he treats the phone like it's an infant.
It's so funny. I'm not saying you should use your phone as a hammer to fix your roof, I'm just saying that the phones are rugged. Seriously, think about how many get sold, if they were so fragile, people would be up in arms every 2 weeks when their phone fell off the table.
Cirkustanz said:
Those screen protector films won't protect against the screen being cracked. Minor scratches, sure.
Having said that, it takes a *LOT* to crack the screens. Sure, it can be done easily, but I've seen iphones and htc incredibles lobbed across the room (not thrown like a baseball mind you, but tossed as if you were intending someone to catch it) and the person mis-threw and the phones were fine.
As far as scratches go......even if the phone does get scratched, (which is really hard to do and it needs to either be an extreme freak accident or something done intentionally, seriously I just took a fork to my nexus one tried to scratch it with the fork) the phone will still work. In order to scratch the screen I think you'd need to have something sharp and very hard, like a roofing nail or the tip of a steak knife.
The fork bent, and the screen is still not scratched.
I really understand where you are coming from on wanting to keep your phone in tip top shape, especially since the phones are expensive nowadays, but what I'm trying to say is don't worry about it so much.
The best thing you can do to not damage your phone is to not let them get wet. Don't be that guy at the bar with your phone sitting on the counter just waiting for some drunk guy to accidentally spill his beer on it.
Put that phone in your front pocket, even if you are wearing tight jeans, and have to crouch over, don't worry, your phone will be fine. I've been telling this over and over to a friend of mine who just recently got his first real phone (blah, an iphone 4s) and he treats the phone like it's an infant.
It's so funny. I'm not saying you should use your phone as a hammer to fix your roof, I'm just saying that the phones are rugged. Seriously, think about how many get sold, if they were so fragile, people would be up in arms every 2 weeks when their phone fell off the table.
Click to expand...
Click to collapse
normally I keep my phone in my front pocket with change and a lighter. I'm glad to hear that these phones are durable enough not to worry about them too much. Thanks for the insight on this.
Cirkustanz said:
For over 2 years I carried a Nexus One with me wherever I went. Even though it was my first full screen phone, I only used one of those screen protectors for a few days.
For 2 years it was always carried in my front pocket, mostly in my jeans or shorts, or whatever. I did drop the phone a few times, nothing really catastrophic, but the bigger crime I would commit with my phone is using it sometimes with wet hands, and once or twice I used it in the rain.
My screen for that phone is still in PRISTINE shape. Not a single scratch on it. It has a very very small ding on the phone from when I dropped it once, but when I went to switch carriers, the guy is like, "This phone looks brand spanking new."
Click to expand...
Click to collapse
I must be one unlucky guy then. I have always put screen protectors on my phone and kept them in cases. I always assume I'll resell the phone and a case offers me comfort in that sense.
With my N1, I needed to change the screen protector and took it off for a day. A DAY... I was careful with it, didn't put it anywhere crazy, nothing on it, etc. Somehow it managed to go from pristine to "big gash luckily not directly over the LCD".
The one time I dropped that phone (again, going "naked") during a change, I incurred a huge indentation on one of the corners. Anyone who's handled an N1 should realize how big a deal that is because the metalic parts of the body were thick aluminum. I really don't know how I managed that dent cuz it also happened from seat level.
From then on I've had the case and screen protectors for new phones BEFORE even having the phones in my hand. I'll agree with the fact that it takes a ton of force to crack the screen, but it also takes just the right angle just that 1 time to create the tortional force to crack the screen.
I've done Zagg as well as many of the glossy static based protectors. My issues with the static based glossy ones (and the Zagg) was with the corners coming up. My bad Zagg experience may simply have been on the N1 due to the screen being practically "above" the edge of the phone.
I've taken a major liking to the Stealth Shieldz offered on Amazon. The Zagg is just plain skin and I found a little difficult to apply. The Stealth Shieldz product is also a wet application (like the Zagg), but there's a hard plastic under the skin that helps it keep it's shape better, and for that I find it easier to apply. I also found it just lasted longer.
I wish the case options were better. Like a red/black version of the Incipio silicrylic... but the phone's still new, so i imagine the cases will come
I love this phone.
I figured I would post a update. I got the Zagg screen protector and love it. Well worth the $15. So far it's holding up great. I've had it on for about 3 weeks and no problems like the el cheap o protectors that would scratch from just sliding my fingers over the screen. And it has a lifetime warranty so if there is any problems I can send it back.
thanks again everyone for your input on this.
I just went with a case no screen protector. My phone is always in a safe place so I always come out with no scratches etc. When I do go with screen protector I often go with zagg or xtremeguard for my other phones.
Sent from my SGH-T769 using XDA Premium App
Has anyone ever used an anti glare screen protector? I've been trying to find one but dont know what brands are any good
I got the invisible shield and as far as I can see it's pretty perfect. Very happy with it.
Sent from my SGH-T769 using xda premium
XOSkins.
Sent from my SGH-T989 using Tapatalk 2
Some of those protectors have a treatment on that that acts like polarization. I wear polarized lenses and if I turn the phone one way I can see everything, and if I turn it another, poof....it's gone.
I'd go to a store and try several out if this is a concern for you.
Ballistic case. So well made and feels so solid you want to drop it off your roof.
I personally have also always bought Skinomi screen protectors/full phone protectors on amazon. I NEVER get the dry screen protectors - I just suck at putting them on. Spraying a solution on the screen protector to install it also allows you to adjust where the protector is before it cures to the screen. Just make sure you do it quickly or you will be looking at the same bits of dust for a very long time!
I have always been huge at keeping screen protectors and cases on my phones. I have tried everything from the Matted protectors, to the really cheap ones, and I have tried the Invisible Shield by Zagg, and recently I bought a Ghost Armor protector for my phone. Apparently its supposed to be fingerprint resistant and grease and oil repellent, but it seems like it attracts oil and grease more than anything. The one thing that I hate about the Invisible Shield and the Ghost Armor is the material used. I know its supposed to be scratch resistant, but I hate the feeling of it. The whole rubbery material does not go well with a touchscreen phone, and your fingers stick alot. On top of that it has these weird ripples on it that make the screen look kinda weird. I am actually thinking of removing Ghost Armor and just going to the cheap ones that cost about $5
I am always the type of person who gets a screen protector within the first few hours of owning a phone, but I went about a week without one when I first got the Blaze because I couldn't find one, and have found that the screen is extremely scratch resistant and haven't bothered with one since.
3 months of typical use and so far not a single scratch on the screen, even after sharing the same pocket with some coins and keys.
I just ordered the Skinomi Drytech screen protector. Will update with pics and a brief review once it arrives.
I purchased my White 32BG N5 on the 31st of October, probably the very first batch. It has always been in a case. Yesterday I took it out to clean out the sides from dust as the case is a pretty thick one and the openings allow dust to get in. I noticed a hairline crash that goes from the SIM tray opening to the screen. I called up Google Support and they advised that physical issues with the phone are not covered under the warranty, the same thing was told to me by a supervisor.
I then reached out to LG Support, they advised that I have to ship the phone in and pay for shipping, and be without a phone for up to 7 days.
See attached image of the crack and let me know if you have any suggestions or heard about this issue. I am fraint that more and more crash are going to show up on this phone now.
It was probably stress crack. Case or not any stress to the phone can cause it to crack since it's plastic. Just my opinion.
Sent from my Nexus 5 using xda app-developers app
Nocturnal86 said:
It was probably stress crack. Case or not any stress to the phone can cause it to crack since it's plastic. Just my opinion.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Yeah this happens. A bit of torsion and it's cracked
Sent from my Nexus 5 using Tapatalk
Removing cases can be rough. Is your phone bent at all?
Sent from my Nexus 5 using Tapatalk
Nexus 5 Side cracked
bblzd said:
Removing cases can be rough. Is your phone bent at all?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
not at all. the case im using is from casology
http://www.amazon.com/Caseology-Goo...=1397520186&sr=8-6&keywords=caseology+nexus+5
it comes on and off really easy.
Nocturnal86 said:
It was probably stress crack. Case or not any stress to the phone can cause it to crack since it's plastic. Just my opinion.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
You would think that this type of issue would be covered under warranty
coolmaster121 said:
You would think that this type of issue would be covered under warranty
Click to expand...
Click to collapse
No why would it be? Stress cracks are caused by external stress to whatever was cracked like putting it in tight pockets for to long or sitting on it on accident or trying to take it out of a tight case and using to much force etc.. And warranty only covers defects with the internals or manufacturing. If you would have caught that crack the day you bought it you might have gotten them to replace it since it was same day but after so much time physical damage is usually user caused.
Nocturnal86 said:
No why would it be? Stress cracks are caused by external stress to whatever was cracked like putting it in tight pockets for to long or sitting on it on accident or trying to take it out of a tight case and using to much force etc.. And warranty only covers defects with the internals or manufacturing. If you would have caught that crack the day you bought it you might have gotten them to replace it since it was same day but after so much time physical damage is usually user caused.
Click to expand...
Click to collapse
Usually electronic devices such as cellphones are made with regular usage in mind. Like having the phone in your pocket, putting a case on and off. If the phone is unable to handle the stress of everyday use that would mean that there is something wrong with it.
I had the Galaxy Nexus for about 2 years, the Nexus S for 1 year with the same type of usage if not heavier and never had issues with "stress cracks"
I did own an iPhone 3GS and that also had similar type of cracks, all over the body of the phone. It was replaced btw, out of warranty too.
Also the term "stress cracks" usually refers to something that is created and then needs to settle in. Such as a foundation of a house. This is not the case for smart phone devices. Plastic housing does not need to settle in.
I looked up the warranty for the phone. On the first page of the warranty details (page 16 of the doc) this is what they say:
4. The external housing and cosmetic parts shall be free of defects at the time of shipment and, therefore, shall not be covered under these limited warranty terms.
http://www.lg.com/us/support/products/documents/Nexus5_SafetyAndWarranty_USG_Print_V1.0_130917.pdf
So I guess they dont care if the phone starts cracking on it's own, or there are other cosmetic issues with the device. That is kind of sad...
coolmaster121 said:
Usually electronic devices such as cellphones are made with regular usage in mind. Like having the phone in your pocket, putting a case on and off. If the phone is unable to handle the stress of everyday use that would mean that there is something wrong with it.
I had the Galaxy Nexus for about 2 years, the Nexus S for 1 year with the same type of usage if not heavier and never had issues with "stress cracks"
I did own an iPhone 3GS and that also had similar type of cracks, all over the body of the phone. It was replaced btw, out of warranty too.
Also the term "stress cracks" usually refers to something that is created and then needs to settle in. Such as a foundation of a house. This is not the case for smart phone devices. Plastic housing does not need to settle in.
I looked up the warranty for the phone. On the first page of the warranty details (page 16 of the doc) this is what they say:
4. The external housing and cosmetic parts shall be free of defects at the time of shipment and, therefore, shall not be covered under these limited warranty terms.
http://www.lg.com/us/support/products/documents/Nexus5_SafetyAndWarranty_USG_Print_V1.0_130917.pdf
So I guess they dont care if the phone starts cracking on it's own, or there are other cosmetic issues with the device. That is kind of sad...
Click to expand...
Click to collapse
You cracked the phone yourself mate. Maybe by sitting down with the phone in your pocket.
Verstuurd vanaf mijn Nexus 5 met Tapatalk
coolmaster121 said:
I purchased my White 32BG N5 on the 31st of October, probably the very first batch. It has always been in a case. Yesterday I took it out to clean out the sides from dust as the case is a pretty thick one and the openings allow dust to get in. I noticed a hairline crash that goes from the SIM tray opening to the screen. I called up Google Support and they advised that physical issues with the phone are not covered under the warranty, the same thing was told to me by a supervisor.
I then reached out to LG Support, they advised that I have to ship the phone in and pay for shipping, and be without a phone for up to 7 days.
See attached image of the crack and let me know if you have any suggestions or heard about this issue. I am fraint that more and more crash are going to show up on this phone now.
Click to expand...
Click to collapse
Same here.. Same Model too. I have a hard shell case that I have been using.. I took it off yesterday to make sure there was no dust buildup, and noticed the crack. Same hairline crack from sim card to screen.
gee2012 said:
You cracked the phone yourself mate. Maybe by sitting down with the phone in your pocket.
Verstuurd vanaf mijn Nexus 5 met Tapatalk
Click to expand...
Click to collapse
How could I crack the side of the phone like that by sitting on the phone?
1. The screen would crack
2. Both sides would crack
3. The crack would be all the way down the side. But it only goes to the sim entrance.
Also, never put the phone in my back pocket, its way too bulky with the case one it.
And, there is another person with a hardshell case who just added that they have the same issue on a White Nexus 5.
PS "Mate"? I'm an adult, if I screw up i take the responsibility, but if the stuff that I pay for has a defect I expect the party providing support to take care of the issue.
Also, if you purchased the N5 at the Google Play store, here is the info about getting support for your phone:
To obtain customer support for your mobile phone purchased from the Google Play Store, contact Google Nexus Support on http://support.google.com/nexus, or at 1-855-836-3987.
Ref: http://www.lg.com/us/support-mobile/lg-LGD820
bmfv said:
Same here.. Same Model too. I have a hard shell case that I have been using.. I took it off yesterday to make sure there was no dust buildup, and noticed the crack. Same hairline crack from sim card to screen.
Click to expand...
Click to collapse
Contact Google and see what they say about this issue.
To obtain customer support for your mobile phone purchased from the Google Play Store, contact Google Nexus Support on http://support.google.com/nexus, or at 1-855-836-3987.
http://www.lg.com/us/support-mobile/lg-LGD820
gee2012 said:
You cracked the phone yourself mate. Maybe by sitting down with the phone in your pocket.
Click to expand...
Click to collapse
No need to be a **** about it.
I've got the exact same crack on my Nexus. It's never been dropped, never been in a back pocket, and never been subjected to any bending at all. I contacted Google and they told me to contact LG. I've sent LG pictures and I'm waiting for them to get back to me about it.
The fact that we have a number of people reporting the exact same problem points to a defect in the build of the phone itself.
(That's not a crack on the screen in the photo, it's a white dog hair )
hutchy69 said:
No need to be a **** about it.
I've got the exact same crack on my Nexus. It's never been dropped, never been in a back pocket, and never been subjected to any bending at all. I contacted Google and they told me to contact LG. I've sent LG pictures and I'm waiting for them to get back to me about it.
The fact that we have a number of people reporting the exact same problem points to a defect in the build of the phone itself.
(That's not a crack on the screen in the photo, it's a white dog hair )
Click to expand...
Click to collapse
I posted this about 2 days ago, and we have 3 people reporting the same issue.
I have a feeling this is an issue with the white model of the phone only as the plastic that is on the sides of the phone is different then the Black or Red models.
I wish more people with the crack were aware of this post and would comment here with pictures. I am sure that Google would see that there seems to be a trend and start doing something about it. If you guys can share this so people realize that this is a defect, and maybe we can do something about this.
Not just white. Black too. Mine has hairline cracks next to the volume rocker and two next to the sim tray. One of them by the sim try is in nearly the exact same place as Hutchy's.
The cracks along with the peeling letters off the back is making me greatly question the build quality of this device. It seems to be falling apart and it has only been 6 months.
Yes, may be the while glossy plastic sides of the white n5 are not as rigid as the black ones. But I'm sure LG isn't going to do anything about that if few people report it :silly:
The phone can't crack itself. There must have been pressure put on that side while holding on to something (with phone in hand) or may be the case which y'all used was too tight that it split the side when you people applied pressure on it or while it was in a tight pocket. Reasons can be many.
It will be a miracle if LG actually accepted these devices and replaced them(or the casing) free of cost but I sincerely doubt it.
Edit: I know a friend of mine who had a HTC One m7 of which he took utmost care. The phone was in his pocket and while he was walking his thigh hit a corner of a desk. He didn't realize it ATM but when he took out his mobile while he received a call he saw that there was a dent on the back. Obviously he was hell bent on saying that he didn't drop the device nor did he threw it around but suddenly he remembered that time when that desk hit his thigh.
So what I'm saying is that such small things could have been the reason for the hairline cracks on your device.
GldRush98 said:
Not just white. Black too. Mine has hairline cracks next to the volume rocker and two next to the sim tray. One of them by the sim try is in nearly the exact same place as Hutchy's.
The cracks along with the peeling letters off the back is making me greatly question the build quality of this device. It seems to be falling apart and it has only been 6 months.
Click to expand...
Click to collapse
I've got the letters peeling problem too on the White. I just put a skin from Dbrand on the back to cover the lettering.
vin4yak said:
Yes, may be the while glossy plastic sides of the white n5 are not as rigid as the black ones. But I'm sure LG isn't going to do anything about that if few people report it :silly:
The phone can't crack itself. There must have been pressure put on that side while holding on to something (with phone in hand) or may be the case which y'all used was too tight that it split the side when you people applied pressure on it or while it was in a tight pocket. Reasons can be many.
It will be a miracle if LG actually accepted these devices and replaced them(or the casing) free of cost but I sincerely doubt it.
Edit: I know a friend of mine who had a HTC One m7 of which he took utmost care. The phone was in his pocket and while he was walking his thigh hit a corner of a desk. He didn't realize it ATM but when he took out his mobile while he received a call he saw that there was a dent on the back. Obviously he was hell bent on saying that he didn't drop the device nor did he threw it around but suddenly he remembered that time when that desk hit his thigh.
So what I'm saying is that such small things could have been the reason for the hairline cracks on your device.
Click to expand...
Click to collapse
You are comparing a dent on the back of a metal phone to a hairline crack in spots that it would be almost impossible to induce a crack of that nature even if one tried.
1. The case sides are actually pretty loose, I can easily bend them away from the sides, top and bottom of the phone
2. If the phone was hit on something while in a case the case would absorb that impact
2.a. I have seen drop tests of this phone, the screen shatters, the sides stay intact, no cracks. In other drop tests in a case the phone is completely fine, no cracks on the screen or the body. So the statements that removing the phone from the case or the case being too tight are complete BS.
3. LG's Warranty does state that they don't cover cosmetic issues. I know this, I have this info in previous posts. My point is that this is a manufacturing defect, and it should be covered by the manufacturer. I believe there are laws that protect the consumer against this kind of BS.
4. Also, per warranty info, Google is responsible for servicing these devices if they are purchased from the Google Play Store. See my previous posts.
I will make a video of my phone and case and the condition of both when I get home from the office today post it on YouTube and get a link in to this thread.
I do appreciate your feedback though.
Got a response from LG on Twitter:
https://twitter.com/LGUS/status/456181193437110273
After reading this thread I just had to go look. I have one above the Simtray. Not as prominent as you guys, but its there. I still have the tape on the sides in a cruzerlite TPU case. I have noticed myself sitting on the phone sometimes in my pocket jumping in the truck. Will always be in a case not that worried / (OCD) Oh well you should see the N4. The dude I bought that from replaced the battery and didnt take out the sim tray.