Camera issue (stuck in solarized effect) - HTC Inspire 4G

The camera on my Inspire has just recently in the past couple days started showing everything in the Solarized effect. I checked all the settings and everything is how its supposed to be. I have googled this issue and have read a couple articles on the topic but I have yet to see a solution.
My phone is rooted, first with Revolution and now with stock optimized ROM.
Any help on this would be greatly appreciated. Thank you!

johnboy9978 said:
The camera on my Inspire has just recently in the past couple days started showing everything in the Solarized effect. I checked all the settings and everything is how its supposed to be. I have googled this issue and have read a couple articles on the topic but I have yet to see a solution.
My phone is rooted, first with Revolution and now with stock optimized ROM.
Any help on this would be greatly appreciated. Thank you!
Click to expand...
Click to collapse
Did you drop the phone recently? I had a customer that has the same issue and it happened as soon as they dropped it.

Yes it dropped the other night out of my lap onto the hardwood floor. Fell about a foot down.
My kids have dropped it before a couple times but this is the first time this issue has come up.

Possible Fix
I was having the same issue on my Inspire.
Try this; With the camera on, push the camera lens back towards the phone applying just enough pressure without breaking the lens.
I think when we dropped our phones, the CMOS or wiring may have come lose.
I am back in working order now, hopefully this works for you also.

Archetype3791 said:
I was having the same issue on my Inspire.
Try this; With the camera on, push the camera lens back towards the phone applying just enough pressure without breaking the lens.
I think when we dropped our phones, the CMOS or wiring may have come lose.
I am back in working order now, hopefully this works for you also.
Click to expand...
Click to collapse
This just happened to me today as well. I tried this method and it worked! Thank you so much. I gave you a thanks!
I was reading some of the other posts ended with people needing to send their phones back to HTC. So I was pretty sure that was the route I was going to take. Very pleased that I don't have to do that!

Related

GPS Problem (well researched)

I have an inspire running coredroid v8.1 and I cannot get a gps lock at all, even if I let it sit outside for 10 minutes...
I have reflashed the rom several times, and even tried the newest versions of virtuosity and cm
I have followed the video to pull the phone apart and I'm positive the gold pins are making connection
I have tried angel death's patch
I have ran gps status and cleared and re-downloaded in a-gps settings, ran gps test, and ran faster fix
I have tried the trick where you pull the sim out and get a lock (I still get no lock even with no sim)
I've looked everywhere and tried to do all the research before posting a new thread, but I just can't find anything else and I don't know what my problem is...
any insight would be greatly appreciated
EDIT: Also thought I should include that I have flashed radios 12.41.60.19_26.06.04.14_M, 12.54.60.25_26.09.04.11_M2, and 12.62.60.27_26.13.04.19_M with none making a difference
Sorry to tell you but you might just have a bad thing piece of harware. I started a thread a little while ago called "GPS Last Resort". I tried everything... And I mean Everything! I was told that there were "known" hardware issues with the Inspire. So I un-rooted and returned to a "stock" state and went through the PITA process of getting a replacement.
Once I got my replacement, it was a night and day difference. My new one locks in less than 15 seconds with 5-4 meters accuracy.
Don't drive yourself crazy. If it is still under warranty, get it replaced.
Sent from my Inspire 4G using xda premium
did your phone have any other signs of being defective or was it just the gps? I mean, the phone is great except for this! No boot loops, force closes, glitches, or anything...
Also, if it's just the antenna, could I buy an inspire with like a broke screen or something off ebay and just switch them out? Do you think that's a viable option?
Sorry it took so long to get back to you on this...
You may not even need to replace the antenna at all. When you pop off the cover for the LED camera flash (this is also your gps antenna) there are two little spring like clips that are the contacts for the antenna. If those contacts are not making a good connection - your phone will just keep searching for signal. If you are brave enough - you can pop out the antenna and carefully bend out those contact clips in order to make a better connection.
I was hesitant to do this myself - and sense the phone was still under warranty, I got a replacement.
Sorry again for the delay - hope that helps if you have not already found an answer.
dschreiber69 said:
Sorry it took so long to get back to you on this...
You may not even need to replace the antenna at all. When you pop off the cover for the LED camera flash (this is also your gps antenna) there are two little spring like clips that are the contacts for the antenna. If those contacts are not making a good connection - your phone will just keep searching for signal. If you are brave enough - you can pop out the antenna and carefully bend out those contact clips in order to make a better connection.
I was hesitant to do this myself - and sense the phone was still under warranty, I got a replacement.
Sorry again for the delay - hope that helps if you have not already found an answer.
Click to expand...
Click to collapse
Yea be careful with this. I decided I'd go ahead and pop off the camera cover to readjust my gps antennae contacts and ended up breaking the cover. ~2cm crack just under the flash, which raises up the cover enough that the contacts won't make contact at all unless I'm applying pressure that only Thor could exert on the cover.
side note - 2 weeks after I did this my screen shattered.
Haven't been having much luck lately..
homeslice976 said:
Yea be careful with this. I decided I'd go ahead and pop off the camera cover to readjust my gps antennae contacts and ended up breaking the cover. ~2cm crack just under the flash, which raises up the cover enough that the contacts won't make contact at all unless I'm applying pressure that only Thor could exert on the cover.
side note - 2 weeks after I did this my screen shattered.
Haven't been having much luck lately..
Click to expand...
Click to collapse
Ouch!
That is pretty much why I decided to go for doing the warranty replacement
I did the warranty after trying to remove the gps antenna because it still didnt work after i did that. The sent it back working !!!

[Q] HELP! My Nexus S has no sound

It's just as the title states my nexus s sound isn't working! There isn't any sound at all. Ringtone/notification/media.
When i receive a phone call my phone vibrates but it doesn't ring and when i pick up the phone i can't hear the person i'm speaking to and they can't hear me either.
Had my phone since mid-october,and the first time i encountered this issue is when i put ICS on my phone at the end of december and its been an on and off thing since then but it would last for like 2-3 mins, and it used to be fixed by putting my phone on vibrate, lock it, unlock, turn the volume back up and it would work but that doesn't work anymore i even reverted back to GB and it didn't solve anything
so WHAT CAN I DO TO FIX THIS ? also, do you think it's a hardware or software issue ?
forgot to add whenever i try to use google voice search it crashes
If you plug in headphones, can you hear music? Were you using custom ROM or Stock? Have you tried installing a custom ROM with a complete wipe (factory reset)?
I'd put my money on software. Full wipe (data/factory reset, format /system, format /boot) and then flash your preferred ROM. See if it works after this.
Oogway13 said:
If you plug in headphones, can you hear music? Were you using custom ROM or Stock? Have you tried installing a custom ROM with a complete wipe (factory reset)?
Click to expand...
Click to collapse
Yup, even with headphones there isn't any sound and it first occurred on a custom ICS rom and yesterday I flashed 2 more custom roms with a complete wipe still no progress
Harbb said:
I'd put my money on software. Full wipe (data/factory reset, format /system, format /boot) and then flash your preferred ROM. See if it works after this.
Click to expand...
Click to collapse
just did that and unfortunately it still didn't fix the problem
skillz398 said:
just did that and unfortunately it still didn't fix the problem
Click to expand...
Click to collapse
That's not good
You may be the very unlucky owner of a dead Wolfson chip in the phone. Is the phone still under 1 year old? Might be time to give samsung a ring and hope for the best. If you do decide to take it in, remember to flash a stock ROM and lock the bootloader.
Maybe someone else on the forum has an idea to help you though, but so far i'm afraid chances look slim. You could possibly try heating behind the battery a little with a hairdryer (not too much) and see if it would work afterward, it could just be a dry solder joint on the audio chip, but you'd still want it fixed.
Harbb said:
That's not good
You may be the very unlucky owner of a dead Wolfson chip in the phone. Is the phone still under 1 year old? Might be time to give samsung a ring and hope for the best. If you do decide to take it in, remember to flash a stock ROM and lock the bootloader.
Maybe someone else on the forum has an idea to help you though, but so far i'm afraid chances look slim. You could possibly try heating behind the battery a little with a hairdryer (not too much) and see if it would work afterward, it could just be a dry solder joint on the audio chip, but you'd still want it fixed.
Click to expand...
Click to collapse
*sigh* I feared that its a hardware issue and as far as warranty goes I bought it in 11/2011 and it was bought used so how much would it cost to get that fixed ? Also I restored my phone on a custom 2.3.6 from then rebooted my phone and the sound was working, then after a hour of inactivity, then I rebooted my phone and it started working and got greedy and flashed another rom then the sound was cut off again so should I have hope and try your method of drying ?
I have the same problem. Samsung Infuse 4g. I'm back to stock. Tried everything including GTG and Heimdall. (sigh) Sux. I hope u get urs working again, as I do mine. Saw another post where somebody dropped theirs and it starting working again. Better start praying... Good luck to u!
^^^^^^ i'm about to drop mine for an experiment lol
Hard to say how much. Might be easier to replace the whole board or just one chip, or just because it's too much trouble to find the problem. Also depends on shipping as you'd have to pay to send it to samsung, unless they have some kind of repair centre nearby where you can drop it off - and you'd likely be left without your phone for a couple weeks.
I'd be ringing samsung and asking all of this first. Afterward you may be able to get some quotes from a phone repairer if they can find the problem. These days it's often "throw it away and get a new one", and i'm afraid it's largely the same with phones despite what would be only minor problems/fixes.
OK, y'all. I've got news and info on this issue. First, i have the Samsung Infuse 4g. After trying everything possible short of throwing it into the river, I figured it was def hardware related. I, of course prayed & am convinced that is the real reason it started working, bit jic here is what I did. I checked online just to see (I'm not an idiot, I wasn't going to take it apart. Well, probably not). But I was still all for slapping and twisting and flicking the heck out of it. Then, I decided to look at the other side of it. So I removed the battery and there is a tiny little slit-like hole there. I got out a safety pin and just kinda wiggled of a bit mostly toward the inside of phone. Lo and behold sound was working when I turned it back on. I can't believe it! I'm so happy!
Sent from my SAMSUNG-SGH-I997 using XDA
OK, y'all. I've got news and info on this issue. First, i have the Samsung Infuse 4g. After trying everything possible short of throwing it into the river, I figured it was def hardware related. I, of course prayed & am convinced that is the real reason it started working, bit jic here is what I did. I checked online just to see (I'm not an idiot, I wasn't going to take it apart. Well, probably not). But I was still all for slapping and twisting and flicking the heck out of it. Then, I decided to look at the other side of it. So I removed the battery and there is a tiny little slit-like hole there. I got out a safety pin and just kinda wiggled of a bit mostly toward the inside of phone. Lo and behold sound was working when I turned it back on. I can't believe it! I'm so happy!
Sent from my SAMSUNG-SGH-I997 using XDA
Click to expand...
Click to collapse
Glad to hear that
Sent from my Nexus S using Tapatalk

No phone audio after rooting and new ROM

So I rooted my Skyrocket last week and I screwed something up and since than I've had problems with the audio on the phone part. So I'm running Odin and even after double and triple checking I managed to screw it up by not having Auto Reboot checked. In a panic (and after waiting a long time) I unplugged the phone and powered it down. I booted into Recovery and did a wipe and installed CM 10.1.2 and I swear it worked fine for a week but all of a sudden I started having this weird issue with the phone audio. I'll call a number up and I won't be able to hear anything but I can put it on Speaker and it comes through fine or if I use my Bluetooth Headset it works fine.
I reloaded CM 10.1.2 and still nothing. I tried a nightly, I tried 10.1, I tried Beanstalk, and I now I'm back to stock and no luck on the phone audio. I have no idea what to do. I've tried Google searching and I'm coming up with a bunch of things but not what I'm looking for. I've even found some people having similar problems but they got no answer as well and I'm waiting to hear back from them (I found at least three people reporting the problem over on Cyanogenmod's Skyrocket Forum). I found some reference to it possibly being a Kernel problem. Thoughts?? I'll do some reading up on that tonight.
As a last resort I'm looking into buying a used Skyrocket to replace this one because I'm still 6 or 7 months till I'm eligible for an upgrade. HELP!
Edit, sounds like a hardware problem.
Have you tried to odin back to stock?
jd1639 said:
Edit, sounds like a hardware problem.
Have you tried to odin back to stock?
Click to expand...
Click to collapse
Well I wondered about the hardware problem myself but it was working fine before I flashed everything and was working fine for a while afterwards. But I do have an issue with hardware. A few months ago I ran over the tip of my headphones at work with my chair and broke it off. Without thinking about it I put the tip back and reinserted it back on the phone again. I immediately realized what I had done and when I pulled the headphone jack out the tip remained inside the phone. I'm pretty sure it's caused some odd issues with my phone when trying to play audio using the speaker as sometimes it would play and other times I would hear anything unless I played it through Bluetooth. I took the phone apart thinking I could get to the tip that's inserted in there but it really can't be reached.
With the new phone audio problem I didn't think it was related because it was working fine before and for a little while afterwards. Plus I've seen other people post on the Cyanogenmod Forum about having the same problem so I'm not sure.
So no thoughts on it being a Kernel issue or some other software problem?
jd1639 said:
Edit, sounds like a hardware problem.
Have you tried to odin back to stock?
Click to expand...
Click to collapse
Oh and yes I've tried back to stock with no luck.
dfwjose said:
Oh and yes I've tried back to stock with no luck.
Click to expand...
Click to collapse
Seems like you have your answer then. If the problem persists regardless of which ROM or kernel you're using then logically it would seem that it can't really be software related, right?
Brought to you but time and relative dimensions in space.
dfwjose said:
Well I wondered about the hardware problem myself but it was working fine before I flashed everything and was working fine for a while afterwards. But I do have an issue with hardware. A few months ago I ran over the tip of my headphones at work with my chair and broke it off. Without thinking about it I put the tip back and reinserted it back on the phone again. I immediately realized what I had done and when I pulled the headphone jack out the tip remained inside the phone. I'm pretty sure it's caused some odd issues with my phone when trying to play audio using the speaker as sometimes it would play and other times I would hear anything unless I played it through Bluetooth. I took the phone apart thinking I could get to the tip that's inserted in there but it really can't be reached.
With the new phone audio problem I didn't think it was related because it was working fine before and for a little while afterwards. Plus I've seen other people post on the Cyanogenmod Forum about having the same problem so I'm not sure.
So no thoughts on it being a Kernel issue or some other software problem?
Click to expand...
Click to collapse
You have to get the piece out dude. It's making contact intermittently and killing the audio.
Sent from my HTC One using Tapatalk 4
And just like that I'm up and running again and my phone works. I had given up and was having problems with a CM nightly so I did another wipe and loaded a stockish AT&T ROM that I've installed before and no my phone is working fine. I'm going to leave this thing alone until I pick up a spare phone!!
xcrazydx said:
You have to get the piece out dude. It's making contact intermittently and killing the audio.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
I'm sure it is and that's why I took the phone apart to see if I could get to it. I tried all kinds of things to get that tip out before tearing the phone down and I had no luck. I should have taken some pictures but I've tried tweezers (everything I had was to big or to weak to pull it out) and even glue before resorting to taking the phone apart. Unfortunately with the design it's enclosed all the way around with no way to really get to it. I even thought about replacing it but that piece looks to be soldered on.
In the end, I might just send it back to Samsung and see if they will fix it. Not sure if it's worth it but I never got serious about it because I didn't have a spare smart phone other than my work iPhone.
I shouldn't have spoken so soon. Rebooted the phone and it's locking up now. I give up. I can't find anything that will work. I either have sound with a phone that locks up or have to live with Speakerphone/Bluetooth and be able to reboot.

Screen Flickering

I've read a few threads on the screen Flickering and there doesn't seem to be any resolution .
I'm on my 3rd tablet now (thanks best buy accident damage warranty!) And this one is flickering worse lately than ever. I updated to the latest firmware, yesterday only to boot up to horrible bouts of flickering during the setup screens.
The odd thing is, there seem to be no consistency to it. Some days it's so had I can't even use the thing, other days it doesn't happen at all. I use the tablet every day for notes or PDF viewing. I've used it with no magnetic cover (totally naked) and with the cover.. doesn't seem to change the occurrences.
I've turned overlays on/off force gpu render on/off.. nothing seems to fix it. Sometimes changing the overlay will reduce the flickering other times it doesn't affect it at all.
I hate to say it, but if I can't resolve it, I'm going to be forced to move to the surface 3.
I'm an electrical engineer and I've done as much trouble shooting as I can think to do.. but I've come up empty handed.
Anyone else have these problems? Has anyone found a definitive fix?
I sent mine back 3 times. The first was a reset. Thanks for wasting my time. The second was a motherboard and that didn’t do it. The third time they did a motherboard, digitizer, and usb port. It's finally stable and back to normal. After 5 trips back, the BB warranty triggers a new unit. Check if it triggers a refund.
I get it occasionally, so far I'm able to resolve it by booting into custom recovery (TWRP) and clearing dalvic to allow all apps to rebuild. Sometimes this resolves it for a few days, sometimes a couple of weeks. Its a repeatable "fix" that makes me question if the issue is related to memory or trim or something like that. Kind of reminds me of how with the first generation nexus 7s one would see slow downs after a while and filing storage with fake data then deleting it would improve performance for a while.
I'm definitely not a tender user of the device. I go back and forth between multiple ROM's and kernels on a daily basis testing what is testable, and unfortunately also what is not. Anyway, even though mine was bought as refurbished on eBay, I have never had any issues like the ones you describe. More specifically, I have never had any issues what-so-ever, that was not created due to my own ignorance. To me the device seems indestructible.
Besides, I would hate to be in the place of my device, or I would definitely have turned schizophrenic. Should I feel bad about pushing it through all this?
Because we're trying to figure out if it's related to a specific device type, which one do you have? P900, 905, 907A or another?
ShadowLea said:
Because we're trying to figure out if it's related to a specific device type, which one do you have? P900, 905, 907A or another?
Click to expand...
Click to collapse
P900 wifi. Us version bought at best buy.
Today the tablet has been rock solid, I have literally done nothing between when it was flickering like mad and now.
I wonder if it might be related to some kid of data transfer. either over wifi, or when data is written or read from storage or SD card. I've take then SD card out to eliminate that as the problem.
Mine was P900 from BB
Issue lies with the screen.
This happened with me I sent it back to Samsung, 3 times. They seem to have finally got it right. They replaced the battery and then the display screen. Now it appears to be working I will let you know after a month if it is still good. They also told me that they will not replace the device even though I bought it and the issue was right from the start. Not even 6 months old. When working the device is excellent.
Ah, so now we know for sure the battery is replaceable. That's good news. Maybe someday our batteries will no longer hold a charge and we can replace it. Now for a good video on tear down and what tools to use to do that and where to get a replacement battery. I know it's early for most of us but someday......we will have to replace that battery. I'm one of those that keep my toys (computers/laptops/tablets/phones,) for many years.
Mine is running like new since last service. Getting the BB Geek Squad warranty has paid for itself already. I get 2 years on anything over $500.
Mine is a p900. I purchased from samsung website. Mine has been doing it fresh out of box. So bummed.
Ive had my 12.2 since march and it recently started flickering. It seems to tuen of the screen for a millisecond especially when lots of refreshes happen. Like scrolling a pdf. A few days back it was bad. Now it has gotten better and I havent noticed anything.
{Diemex} said:
Ive had my 12.2 since march and it recently started flickering. It seems to tuen of the screen for a millisecond especially when lots of refreshes happen. Like scrolling a pdf. A few days back it was bad. Now it has gotten better and I havent noticed anything.
Click to expand...
Click to collapse
My P900 has just begun flickering exactly as you describe. So I should just be patient and hope it goes away by itself?
I'm flickering again. Turning the screen brighter is what triggers it for me. Returning to stock just to get it back and have it flicker again to hit the magic 5 returns may be what I have to do.
https://youtu.be/CvxbVft69Kg
I just followed this guide. Its been a week now, not had any flickering since I did it.
Manya3084 said:
I just followed this guide. Its been a week now, not had any flickering since I did it.
Click to expand...
Click to collapse
Lifting the motherboard only temporary close the gaps of cracked battery connector. The permanent fix need to do: re solder the battery connector.
Look closely under magnified glass or microscope , you'll see the cracked solders. You can test by pushing the connector slightly, a bad one will move easily or lift off from its solder joints.
This video was removed from the poster after I pointed out his guessing solution. Flickering screen has nothing to do with LCD connector on the motherboard.
Lifting mother board actually you're applying pressure on the battery connector from rear cover.
I have had my P900 sent to Samsung service twice without having the screen flicker fixed. I thought this was a known problem and that Samsung themselves should be aware of it? Maybe I should supply some XDA links next time...
Skickat från min SM-P900 via Tapatalk
bluebirch said:
I have had my P900 sent to Samsung service twice without having the screen flicker fixed. I thought this was a known problem and that Samsung themselves should be aware of it? Maybe I should supply some XDA links next time...
Skickat från min SM-P900 via Tapatalk
Click to expand...
Click to collapse
Depend on where you send for service, they know how to fix it now. Service Centers actually are contractors provide services for Samsung and others, the fact that most people don't know.
http://forum.xda-developers.com/showpost.php?p=59573206&postcount=100
It Works. Battery connector replaced. Smoooooth
After 2 visits to Samsung , my unit finally works fine.
Motherboard and LCD were changed first time. But issue persisted.
Second time, battery connector was replaced. Since then it has worked very very smoothly.
Beut said:
Depend on where you send for service, they know how to fix it now. Service Centers actually are contractors provide services for Samsung and others, the fact that most people don't know.
http://forum.xda-developers.com/showpost.php?p=59573206&postcount=100
It Works. Battery connector replaced. Smoooooth
After 2 visits to Samsung , my unit finally works fine.
Motherboard and LCD were changed first time. But issue persisted.
Second time, battery connector was replaced. Since then it has worked very very smoothly.
Click to expand...
Click to collapse
Thanks, missed that other thread. Next time, I'll send them an en explicit request to replace the battery comnector, and refer to those two threads.
Stefan
Tapatalked on some kind of Samsung tablet

Screen splitting, tearing issues

Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
Get it replaced
Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
Click to expand...
Click to collapse
Definitely not right. Take it back for a replacement.
Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.
Most modern phones get hot now. Samsung Galaxy get so hot you can barely touch them when GPS is running. While I love the features these phones have, I'd sacrifice some screen resolution for better battery life and performance. Why we need quad HD screens this small I'll never know.
Sent from my LG-H830 using Tapatalk
Ducter said:
Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.
Click to expand...
Click to collapse
My V10 gets hot fast, even when just downloading or updating apps. My G5 doesn't get too warm really at all. It depends on the phone you get I guess. It sucks. A lot of people said their V10 didn't get hot, but here mine does. I guess it's just what you end up with. I WISH they all came the same or that companies would do a little more quality control. I've returned a lot of devices in the past for different problems but it seems there is never a "perfect" one.
Sent from my VK815 using XDA-Developers mobile app
Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
Click to expand...
Click to collapse
Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks
Zaynoun said:
Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks
Click to expand...
Click to collapse
I would put the phone back to stock. Call T-Mobile and tell them what happened, I've exchanged Samsung phones that have been rooted and tho I've flashed back to stock knox was tripped and they have never said a word about it. It's clearly a hardware issue and rooting it can't cause that, I can't say if it's policy or not but T-Mobile has always been fair with me, I imagine if the issue was in somehow related to rooting they might say something but haven't ever with me, it's always been hardware so I can't say.
Here's what happened with mine
Called them, told them what's happening and I had to pay $20 for the exchange. I had ordered mine by phone so that's the route I had to take, they mailed a new one to my local store, I went to pick it up and they inspected my original phone for cracked screen, water damage or signs of abuse, they never even turned it on to check bootloader or anything. We swapped phones and I was on my way.
This should help you also, when I originally called in the rep asked if I could send him some pictures of the phone so he could put it on file should this become an issue, which I did. I sent numerous pictures and screenshots so hopefully the next in line doesn't have any issues.
@Ducter I'll give it a try. Thanks buddy.
Lost my T-mobile G5 to the dreaded screen tear just 2 days into owning it. I'm in Canada though so I'm probably screwed for a replacement.
How to fix LG G5 Screen Split issue using Heatgun.
Disassemble LG G5 using the link below.
https://www.youtube.com/watch?v=hveXdJLJEeU
Disconnect the Wifi Cable (Black One), Rear Camera, Front Camera.
Now with just the logic board, place it on a surface that won't melt.
It should look like the picture below. Warning don't take off anything else
https://imgur.com/a/gmp9Z
Turn on your heatgun and apply left right motion only concentrating on the cpu metal plate for around 15 seconds.
Do the same thing on the opposite side of the cpu plate.
Let it cool down for around 10 minutes.
Put it back together and it should work.
I did it atleast four times, first time it worked but failed after few minutes.
Second and third time was not working at all.
The fourth time I did it, it was working.
It's been a while and it still going.
Credits to the poster.
http://bit.ly/2f1knOL
****please disregard. Figured it out. Looks like six screws holding in the logic board also.
Thanks for sharing. I went to the original post and thanked there also.
I'm stuck trying to remove the logic board. I can see how the front camera comes off very easily. I can't find anything that looks like a black cable for wifi. Also can't figure out how to remove the rear camera. Any pointers?
Thank you in advance.

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