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I have had the tablet and the dock battery's drain all the way while connected and with the tablet turned off. I do have the latest firmware for the tablet and the dock.
Has anyone else had this issue?
The battery dock still has draining issues, even while off. I'm not sure why your tablet drained as well -- perhaps the dock started to charge it and tablet turned on due to it? or maybe the tablet started to charge the dock while it was draining and ended up both being dead.
yeah Im really not sure what happened but I do know when I went to turn on the tablet it started up and only had about 13% battery left when it was fully charged when I turned it off.
Check your wireless disconnect policies, if its set to Never then that might explain why.
Sent from my Transformer TF101
frosty5689 said:
Check your wireless disconnect policies, if its set to Never then that might explain why.
Sent from my Transformer TF101
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Im not sure where to check that.
OFF as in you held the power button until it asked if you wanted to shut off, or SLEEP, as in just tapped the power button (or lock button on the keyboard)?
The Lock key on the keyboard, or just tapping the power button puts the unit in SLEEP, which is not really sleeping, it just turns off the screen and depending on your wireless power policy, WiFi may still be on. Apps still run. Stuff still communicates with the interwebs.
off as in i held the power button and hit shut down.
Mine is doing it as well. Did a complete shutdown yesterday after fully charging both the pad and dock. Just turned it on and the dock is blinking orange. I also had the WiFi disabled. Even when you do a shutdown it seems something is not shutting down.
-M
ASUS never said that they fix the dock battery drain issue while tablet is docked and powered off. Have they?
oicu812 said:
ASUS never said that they fix the dock battery drain issue while tablet is docked and powered off. Have they?
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im not sure. At least i know its not just me.
I hope they push the update where we can see the battery live for the dock soon.
Mine is doing the same thing. Keyboard was charged when I closed the lid and then blinking 6 to 8 hrs later. Wasn't doing this with firmware .12 with the keyboard battery indicator. I really hope they bring back some of the .12 features soon.
Sent from my PC36100 using Tapatalk
My keyboard dock no longer seems to hold much if any charge, I left it charging yesterday until the keyboard dock light stopped flashing and stays on steady (I assume that means its full) and now 4 hours later the keyboard dock light is flashing and no longer charging the tablet.
if i recall, this is a known issue with the dock. When not in use, it will still drain the battery. If plugged into the tablet at the time, im pretty sure the tablet will drain also. I think asus is aware and i thought i saw somewhere that there will be a fix once 3.1 is out, that will put the dock into a very low power state when not in use.
so i guess we will see once 3.1 is out
friedgoldmole said:
My keyboard dock no longer seems to hold much if any charge, I left it charging yesterday until the keyboard dock light stopped flashing and stays on steady (I assume that means its full) and now 4 hours later the keyboard dock light is flashing and no longer charging the tablet.
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I believe only Solid Green is full.
Interesting I've only when seen a solid orange light, perhaps that just means charging, will try again tonight.
Sent from my HTC Desire using XDA Premium App
Same issue. Had a fully charged dock and a partially charged Transformer.
Was very pleased to see the tablet start to charge when I docked it, and not so pleased when I got up in the morning and both were dead.
Gary13579 said:
Tablet and Keyboard Dock battery drains when turned off
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Click to collapse
Leave it turned on then
Just for the record, I have the same issue. Dock battery drains really quickly when turned off and in sleep mode.
checkbox111 said:
Leave it turned on then
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that might be a good idea it might not drain as fast!
Does it help if I leave the tablet and the dock disconnected when turned off?
Well I got it powered on after I pulled the battery...BUT...
I was driving and I had my Sensation in my generic car dock with both the charger and the headphone jacked plugged in. FWIW I was listening to Pandora. Suddenly, the phone shut off and wouldn't come back on.
When I unplugged the charger and plugged it back in, the LED was alternating red and green. This happened over a week ago and I haven't had a problem since.
So what did that pattern on the LED mean? Has anyone seen anything like that before?
On my HD2 it did that when it got too hot, usually when I was tethering over wifi & charging at the same time
hmm? maybe it was overheating. htc phones now days are supposed to have some kind of overheating prevention.i dont know if that is your problem.
You should put SetCPU on your phone so you can see the Battery temps at least . You dont
need root to see the factory clock speed and battery temps .
Consensus says overheated, huh? It's certainly possible. It does get pretty hot. AND, come to think of it, it was a 105+ Arizona summer day and I don't think I had the sunshade up in the car. But my mount has the AC blowing on it.
I'll pop SetCPU on it and keep an eye on the temps and watch for the behaviour again...
Thanks all!
I recently received a Droid Charge from Verizon as a replacement for a Thunderbolt which was basically rendered inoperable by the May OTA update due to near constant rebooting. I really like the Charge (with the exception of that hideous brown/orange theme - some of which looks designed by 1st graders!), but I'm having a MAJOR problem with it that I haven't seen mentioned anywhere else, and I'm wondering if I'm the only one suffering this issue!
I drive a tractor-trailer for a living and use Google Navigation as a back-up to a truck-dedicated GPS unit I have in my tractor. I have a dash mount that I used to keep my Thunderbolt in and I had no problems with it at all (except for the constant reboots). However, the first day I was using the Charge, the screen went dark all of the sudden after a couple of hours, and I'm like WTF?!! I couldn't get it to anything, so I pulled it out of the dash mount and let the sun shine on the screen - I saw the display was still on, but it had dimmed to the point that I couldn't see it without a light shining on it. In the middle of the screen was a dialog box with an exclamation point and the message "Charging Interrupted - battery temperature too high or too low"! I unplugged the Verizon-branded car charger and as soon as I did that, the screen became bright again, and the message disappeared. I left it like that for a while, until the low battery warning appeared. I then plugged the car charger in and let it start charging. Well, guess what? It darkened the screen again after almost 30 minutes of being connected to the car charger, and I saw the same battery temp too high message on the screen!
I have since tried to use the wall charger I got with my HTC Thunderbolt (my tractor has a power inverter in it, and electrical outlets to plug a power cord into, just like the outlets at home), but I got the same warning message on the screen. This is a REAL problem as it's basically causing the phone to be unusable, since I am not able to charge the battery when it gets low, due to the phone interrupting the charging! I went to a Verizon store, thinking it might just be a bad battery (especially because, when I first put the battery in the phone and plugged it in to charge, I got an "Incompatible battery" message on the phone). I took the battery out and reinserted it, and I never got that message again. Verizon gave me a brand-new battery, but that didn't help. They sent me another Droid Charge to replace the first one, but the 2nd one is doing the same thing!
Anybody have any idea what's going on here? I've had the same problem now with 2 seperate batteries and two seperate Droid Charge phones, but I never had that problem with my Thunderbolt, even though I used the same wall & car chargers with IT! The back of the Charge's are getting very hot, but, then again, so did my Thunderbolt, and I never had a charging issue with it. I'd really like to keep the Charge and send my Thunderbolt back to Verizon, but I can't do that without finding a solution to this problem!
Thanks,
Dennis
I used to have this issue with several HTC phones. What happens is that if you keep the phone on the dash in direct sunlight, the battery reaches critical temperatures and to prevent the risk of failure, it stops the battery from charging. This happened all the time on my HTC phones from the Mogul 6800 to the Touch Pro. Not sure why the T-Bolt didn't have that issue, maybe it was set to a higher threshold before stopping the charging.
You may want to keep it out of direct sunlight or take the battery cover off to let more air flow in when charging on the dash.
Hope that helps.
I had the same problem. The warning message seems to be a safety feature built into the Charge that waits to charge the battery until it is cooled off.
I found that unpluging and turning off navigation for a while helped cool things off.
I also tried having the phone fully charged before using it for navigation and then plugging it in and this seemed to help. I am no expert, but it seems that when the phone is not trying to charge a battery rapidly it deals with the GPS heat better.
I hope this helps; stick with it and keep bugging Verizon!
Sent from my Charge using XDA Premium App
So they sent you a Charge, but you kept the tbolt charger? And they have sent you multiple Charges and batteries, but never the correct charger? If this is right, you need to tell them to give you a Charge charger (heh). This phone seems to be pretty particular about what charges it, I can't even use a usb extension cable, so the wrong charger may be the culprit.
I've been getting this as well using CoPilot Live v8 (just upgraded to v9). I found if I turned down the screen brightness a bit, say to 80%, I could still see the screen but avoid most of the battery charging issues.
I also just purchased a Tetrax XWAY mount that will attach to an air conditioning vent. We'll see if blowing cool air onto the back will let me drive around with the brightness turned full up.
My concern with brightness all the way up is that I am not sure if the charge rate from the lighter plug will keep up with the discharge rate on the DC when everything is running full tilt...I just ordered a Tek-Tok Wireless lighter plug USB charger, Input: 12-24V DC; Output: 5.0V DC 2.1Amp! Let the frying begin!!!
p.s. I tried the Samsung/Verizon navigation mount on a 5-day trip...not too bad of a design, BUT, would not work with my extended battery and back PLUS when the DC goes into car dock mode (automatically when inserted into the navigation dock) it comes up with a screen that has a shortcut to VZ Navigator that CANNOT be edited or changed to another navigation program. You have to disable the dock in order to use another navigation program! What's with THAT, Verizon and Samsung!!! Needless to say, returned the mount yesterday...
Try turning your brightness down, make sure it's going into sleep mode and keep it out of direct sunlight
I also had the exact same overheating issue. After getting a replacement device I started looking at the charger I was using. I had been using a micro usb charger that only output 500ma. The droid charger is 1000ma (or 1 amp). Apparently I was using more power than the charger could provide. The charger couldn't keep up and I guess that must have been the issue because since switching to a 1 amp charger, I haven't had overheating issues.
"Charging Interrupted - battery temperature too high or too low"
Living in Miami, I have seen this message a few times after leaving the Charge in my car.
Run a free sensor program to tell you the battery temp when it does this. Mine gets up to 130 F.
If your phone isnt really at 130F, maybe something is tricking the sensor or it is faulty.
I rooted my Charge today, installing a new kernel (imnuts' PeanutButta Jelly Time) and a new ROM (GummyCHARGED 1.8.5), and I drove 3 1/2 hours from my terminal back to my home for the weekend with the Charge plugged into the charger and never once got the "battery temperature too high or too low" message!
I'm keeping my fingers crossed that doing this eliminated my charging problems with the Droid - we'll see!
Dennis
Google maps updated and one of the new features is "Improved battery power management for Navigation (Beta)." Hopefully this helps to solve our problem!
Sent from my Charge using XDA Premium App
One thing I did to help prevent this issue when it gets to hot is to set the air vents in your car to the defroster setting, so it will blow air at the windshield, and in turn your phone on the dash. Also, taking off the back can do wonders to prevent over heating.
My build number is HTK75.US_epad-8.6.5.13-20110925, I have both a docking station and a tablet.
When I have the tablet plugged into the Dock, I still have the docking station drain issue. If I leave the screen turned off with the dockingstation plugged in, I get about 1 day of use before the battery is drained (This is with out using the tablet at all).
If I have them seperated and I do not use the tablet, the tablet alone will last for 3-4 days on standby (the screen off).
ASUS is recommending RMA, does anybody here have feedback before I send in my tablet and Dock?
Thanks in advance,
Brandon
brandonpaz said:
My build number is HTK75.US_epad-8.6.5.13-20110925, I have both a docking station and a tablet.
When I have the tablet plugged into the Dock, I still have the docking station drain issue. If I leave the screen turned off with the dockingstation plugged in, I get about 1 day of use before the battery is drained (This is with out using the tablet at all).
If I have them seperated and I do not use the tablet, the tablet alone will last for 3-4 days on standby (the screen off).
ASUS is recommending RMA, does anybody here have feedback before I send in my tablet and Dock?
Thanks in advance,
Brandon
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Had the same issue. It is not a hardware issue, RMA won't help. I'm running revolution HD and the problem is fixed. I now drain about 2-3% in 8 hours in standby.
i have the same problem running Prime 2.0.4. Been debating calling support, but i'll give revolution a try tomorrow and see what happens.
Hard reset cured it for me.
I guess you already have tried this:
1. Click on <Apps> on the home screen
2. Click on <Settings>
3. Click on <Screen>
4. Make sure that <MobileDock Battery saving mode> is ticked
And after this make sure to turn off the screen with the power button, otherwise it may not go to deep sleep, it is definitely a software bug, which I'm not sure why they don't fix it (I have a B80, tablet+dock)
godsosall said:
I guess you already have tried this:
1. Click on <Apps> on the home screen
2. Click on <Settings>
3. Click on <Screen>
4. Make sure that <MobileDock Battery saving mode> is ticked
And after this make sure to turn off the screen with the power button, otherwise it may not go to deep sleep, it is definitely a software bug, which I'm not sure why they don't fix it (I have a B80, tablet+dock)
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Yeah I have already tried this but Thanks for the info.
I have the B30 Tablet and B50 Dock.
Brandon
brandonpaz said:
Yeah I have already tried this but Thanks for the info.
I have the B30 Tablet and B50 Dock.
Brandon
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You need to send in the Dock to get ASUS to change the circuit board. The earlier docks are able to wake-up the tablet by pressing on any buttons on the keyboard. If you can do that with yours, then you need to RMA it for the issue to even be remotely fixed.
I've got battery saving mode enabled and pressing a key on my dock wont wake up the tablet, but when i put it to sleep , both batteries are completely drained within 48 hrs. Separate, they will both last all week.
if you guys are interested, i may point your attention to this thread (pages 22 and 23), where i have posted that i got my transformer back from repairs with successful results
http://forum.xda-developers.com/showthread.php?t=1287799
the revolution rom seems to be working great, but i'd love to be able to use prime and not have the battery drain. i'm wondering if it is a hardware issue, but revolution's clocking settings overcome that by reducing the cpu while its asleep, and prime doesnt do that by default.
I might try prime with some different setcpu profiles to see what happens..
from the points discussed I would say that although it might not be caused by a software issue, at least it should be fixable with software. It's very simple: IF (AND (any keyboard key pressed=TRUE, deep sleep mode=TRUE),IGNORE,...)
I'm having the same problem and it's pretty annoying. I also noticed that after the tablet turns off I have no access to the keyboard until I undock it and then dock it again.
frosty5689 said:
You need to send in the Dock to get ASUS to change the circuit board. The earlier docks are able to wake-up the tablet by pressing on any buttons on the keyboard. If you can do that with yours, then you need to RMA it for the issue to even be remotely fixed.
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I agree that there was a hardware issue with the Dock, I exchanged my dock for a newer model the first time that they had the sleep mode issue some time ago. Changing the dock fixed the sleep mode issue at that time. They broke the sleep mode again with the last firmware update, so I don't believe the fix is just to replace the dock, because I have the dreaded sleep mode issue AGAIN!
There seems to be a problem with the latest firmware that affects the handover between the AC adapter and the dock batteries. The transformer will not go into deep sleep mode if it has been connected to the charger (as determined by cpuspy) giving ongoing dock battery drain.
If I reboot the device after the charger is disconnected, then deep sleep mode works as intended and battery life is once again awesome. This may be due to an application conflict of some sort, but as yet I am unable to track down the offending app.
Tldr; Reboot after disconnecting from AC to reenable deep sleep mode
Sent from my GT-I9100 using xda premium
KevinLuong said:
There seems to be a problem with the latest firmware that affects the handover between the AC adapter and the dock batteries. The transformer will not go into deep sleep mode if it has been connected to the charger (as determined by cpuspy) giving ongoing dock battery drain.
If I reboot the device after the charger is disconnected, then deep sleep mode works as intended and battery life is once again awesome. This may be due to an application conflict of some sort, but as yet I am unable to track down the offending app.
Tldr; Reboot after disconnecting from AC to reenable deep sleep mode
Sent from my GT-I9100 using xda premium
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Does setting your screen brightness to AUTO make a difference? (vs. manual setting a level).
Bob Smith42 said:
Does setting your screen brightness to AUTO make a difference? (vs. manual setting a level).
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Doesn't seem to make a difference - my transformer is set on AUTO brightness by default anyway. It definitely seems to be related to the newer firmware - I had no problems with battery drain under the previous firmware so it is fairly unlikely to be a hardware issue.
Well, the other day I did a shed load of app updates and the battery has been draining over 5% an hour in standby mode since. CPU spy shows that it isn't deep sleeping. Looked at Advanced Task Manager and Maps was constantly restarting every time I stopped it. I've now force stopped Maps and the battery problem seems to have gone away. If it works I'll restart Maps and see what happens.
Well I bit the bullet, rooted my transformer and installed Prime. It's been almost 24 hours and the battery level has barely moved. Let's hope that it stays that way.
Well, after further testing, it wasn't Maps that was causing my battery drain problem but Samsung's own app, MyNet. I force stopped it (I've never used it) and everything seems to be okay.
KevinLuong said:
There seems to be a problem with the latest firmware that affects the handover between the AC adapter and the dock batteries. The transformer will not go into deep sleep mode if it has been connected to the charger (as determined by cpuspy) giving ongoing dock battery drain.
If I reboot the device after the charger is disconnected, then deep sleep mode works as intended and battery life is once again awesome. This may be due to an application conflict of some sort, but as yet I am unable to track down the offending app.
Tldr; Reboot after disconnecting from AC to reenable deep sleep mode
Sent from my GT-I9100 using xda premium
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Click to collapse
this helped me.
every time my tablet is docked the battery drains like crazy and both units are dead after one full day and night even sitting idle.
i tried undocking the tablet and rebooting the tablet and leaving it idle and that worked and helped maintain battery life in the tablet. only lost 4% over night
but i still wanted to use my dock.
i charged the dock and tablet together and then after i unplugged the AC cord from the dock, i performed a reboot and then started up CPUSPY and closed the tablet clamshell.
woke up this moning and only lost 4% over night.
while im still jealous that my ipad2 will only lose 4% over a 4 day period staying idle, im still happier that i only lost 4% over night from dock and tablet together compared to being dead over day/night idle.
so to recap, if you have tablet docked and charging. remove the charger and then reboot your system and then your battery drain should be gone. if you dont reboot tablet and dock after removing AC power then your system will drain battery all day and never enter deep sleep.
thanks!
I have the problem when I charge my infinity overnight, I will not be able to turn it back on again unless I perform a force restart by holding the power button for more than 10 seconds. Anyone experience with this issue or it's only me?
Nope, I don't get any of that sort of thing.
Feel for you though.
That feel when your transformer prime SOD's and you think you've hardbricked it.
I don't ever want to feel that feel again, espically with my tf700.
I went to see the batter status and it's dead after a few minutes of charging
I have a same problem
I charge tf700 by using asus certified ac adaptor from ac 220v electric source.
after overnight charging, sometimes it works properly, but sometimes it don't wake from the sleep
so I must reset tf700 by using clip.
In asus tf700 user's manual, asus recommends that user must turn tf700 off while overnight charging.
this recommendation implies that tf700 has a thermal fuse acting when overheating of battery module while
long time charging.
This power off phenomenon when battery module overheating occurs also when user use tf700 by laptop substitute
with plugging on ac adaptor
You Must Power OFF tf700 COMPLETELY while Charging for a long time.
I realized that this only occur in battery saving mode. It doesn't happen in balanced mode. And I don't think it's o overheating problem because it died a few minutes after charging. My infinity is even hotter while playing dead trigger lol
My heart sank once i anxiously open mine up put it on the charger, went to sleep, woke up turned it on to the splash screen... just to have to go black and hear a chime. I quickly googled everything i could an tried each reset method... now im anxiously watching the ASUS rma status screen...:crying: