Hi Fellow Captivate Users,
As you are probably aware, there has really been a war going on with AT&T from the Atrix and Inspire owners over the HSUPA not being enabled on those devices. Coming from the Captivate where we have been able to enable HSUPA despite AT&T not allowing us android filth to utilize that feature, I have come to realize how fortunate we are. Recently, I have also purchased an Atrix, and with the bootloader being locked, installing a modem that allows HSUPA is really not an option. We have grabbed AT&T's attention by filing BBB complaints and by filing a petition where we have over 800 signatures right now. They have come out to confirm that they have it disabled and that down the road, they will enable it for us. Being that the Atrix was advertised as a 4G phone, and the initial specs sheet shown that HSUPA was enabled, the vast majority have really taken this as a slap in the face now that the Ipad 2 just came out and is utilizing HSUPA on their network.
So, if you have an interest in this, as customers of AT&T with a device that is HSUPA capable, it may not be a bad idea to help us out and sign the petition and if you can, file with the BBB about the unfairness of how they are treating us android users. There have been numerous filing and AT&T will be getting a huge amount of complaints very soon to answer to.
If you are interested and able to help out, here is a link to the facebook page that one of us has started with all the facts, articles, and petition info.
http://www.facebook.com/pages/ATT-FAIL/192913167407257
Here is more info from engadget: http://www.engadget.com/2011/03/11/atandt-says-its-testing-hsupa-on-atrix-4g-will-turn-it-on-eventu/
Thanks in advance.
Gr8Danes said:
Hi Fellow Captivate Users,
As you are probably aware, there has really been a war going on with AT&T from the Atrix and Inspire owners over the HSUPA not being enabled on those devices. Coming from the Captivate where we have been able to enable HSUPA despite AT&T not allowing us android filth to utilize that feature, I have come to realize how fortunate we are. Recently, I have also purchased an Atrix, and with the bootloader being locked, installing a modem that allows HSUPA is really not an option. We have grabbed AT&T's attention by filing BBB complaints and by filing a petition where we have over 800 signatures right now. They have come out to confirm that they have it disabled and that down the road, they will enable it for us. Being that the Atrix was advertised as a 4G phone, and the initial specs sheet shown that HSUPA was enabled, the vast majority have really taken this as a slap in the face now that the Ipad 2 just came out and is utilizing HSUPA on their network.
So, my plea to you, as customers of AT&T with a device that is HSUPA capable, please help us out if you can and sign the petition and if you can, file with the BBB about the unfairness of how they are treating us android users. There have been numerous filing and AT&T will be getting a huge amount of complaints very soon to answer to.
If you are willing and able to help out, here is a link to the facebook page that one of us has started with all the facts, articles, and petition info.
Thanks in advance.
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Click to collapse
We went through this with the Samsung ordeal. XDA doesnt condone spamming sites or emails due to issues.
As far as I am concerned Why are you blaming ATT? It was motorola that shipped it with a locked bootloader (we All knew that was gonna happen) and the modem that it came with. I personally dont have anything in this as I knew that 4G was not ready and would not be ready for months after the phone came out.
zelendel said:
We went through this with the Samsung ordeal. XDA doesnt condone spamming sites or emails due to issues.
As far as I am concerned Why are you blaming ATT? It was motorola that shipped it with a locked bootloader (we All knew that was gonna happen) and the modem that it came with. I personally dont have anything in this as I knew that 4G was not ready and would not be ready for months after the phone came out.
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I agree about the 4G understandably not being ready yet. However, we are talking about 3G that is readily available to the Apple devices (Unfairly).
As for the bootloader, that is another topic all together. The Captivate users should be apart of this because those that wish not to root their devices, they should also be able to utilize the HSUPA feature on their devices as it is supported and fully functional on AT&T's network. This is nothing but biasness of AT&T for the Apple products. AT&T itself has confirmed that they disabled the HSUPA on these devices. Motorola is just doing what AT&T told them to do.
If you think this post is not of interest to the Captivate users, feel free to delete it. Though I (and many others here) have friends that would benefit from it as they choose not to root their devices and should be able to use it.
I personally dont understand why so many people here at xda jumped on the atrix bandwagon. For a phone that is designed to purposely lock the user from being able to modify the phone people sure seem upset that the carrier/phone manufacturer is restricting what features you are allowed to use. People always seem to think that spamming the manufacturer or collecting signatures or members on facebook will make large companies change their mind. The main number they care about is the fact that you bought their device and through that you guys have voted to keep phones as anti mod as possible
crystalhand said:
I personally dont understand why so many people here at xda jumped on the atrix bandwagon. For a phone that is designed to purposely lock the user from being able to modify the phone people sure seem upset that the carrier/phone manufacturer is restricting what features you are allowed to use. People always seem to think that spamming the manufacturer or collecting signatures or members on facebook will make large companies change their mind. The main number they care about is the fact that you bought their device and through that you guys have voted to keep phones as anti mod as possible
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Click to collapse
Little off topic here, but i noticed your Lehigh icon, student or alum?
Sent from my SAMSUNG-SGH-I897 using XDA App
crystalhand said:
I personally dont understand why so many people here at xda jumped on the atrix bandwagon. For a phone that is designed to purposely lock the user from being able to modify the phone people sure seem upset that the carrier/phone manufacturer is restricting what features you are allowed to use. People always seem to think that spamming the manufacturer or collecting signatures or members on facebook will make large companies change their mind. The main number they care about is the fact that you bought their device and through that you guys have voted to keep phones as anti mod as possible
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Click to collapse
Yes. Vote with your wallet and your 30 day return policy. Petitions etc. are a waste of time. Hoping that they'll spontaneously open HSUPA and/or unlock the bootloader only encourages them to do neither of those things.
Okay, obviously you are missing the point as we have already got AT&T's attention, but hay, when the Atrix has HUSPA enabled because we took the initiative and the Captivate doesn't..............
I was just was hoping some of you would try to make a difference for those other Captivate owners.
Gr8Danes said:
Okay, obviously you are missing the point as we have already got AT&T's attention, but hay, when the Atrix has HUSPA enabled because we took the initiative and the Captivate doesn't..............
I was just was hoping some of you would try to make a difference for those other Captivate owners.
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When this is AT&T's answer you think filing BBB complaints will make a difference?
Post from FB page:
Gabe Ravizza
Called the presidents 1800 number today, and was given the same bs runaround about different phones get different services that i got from the regular att reps. The man told me that i should 'utilize' my 30 day return policy on my Atrix if i was unhappy with the speeds. I could not believe what was said to me, let alone calling the presidents hotline. #@$! this [email protected]%!, Verizon is looking better and better every day.
cappysw10 said:
When this is AT&T's answer you think filing BBB complaints will make a difference?
Post from FB page:
Gabe Ravizza
Called the presidents 1800 number today, and was given the same bs runaround about different phones get different services that i got from the regular att reps. The man told me that i should 'utilize' my 30 day return policy on my Atrix if i was unhappy with the speeds. I could not believe what was said to me, let alone calling the presidents hotline. #@$! this [email protected]%!, Verizon is looking better and better every day.
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Well, if you don't want to be apart of it and you don't think it will do any good, then don't participate in it. Plain and simple.
I just wanted to let people know about what was going on, and if they felt that it would be a benefit to them or others they knew, then they could help us out. Personally, I never expected that we would have even received a response from AT&T about it, but with what we have done so far, we have.
Also, AT&T was never intending on giving us HSUPA on the Atrix. Now that we have brought so much attention to it, they have stated that they will be enabling it (eventually), so we are making steps to attain what we want. Now if we can just get them to commit to a date, many of us would be happy. I would like to see AT&T also commit to enabling it for the Captivate and Inspire owners.
We've been through the same thing with the GPS issue on our phone. It advertises GPS while many are or were broken. AT&T did nothing besides exchange for another Captivate.
The amount of Refurb Captivates out there...
qwertyaas said:
We've been through the same thing with the GPS issue on our phone. It advertises GPS while many are or were broken. AT&T did nothing besides exchange for another Captivate.
The amount of Refurb Captivates out there...
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But the GPS issue is from Samsung's end and not AT&T's. I can't blame AT&T for faulty hardware or software that Samsung made. (Unless AT&T knowingly told them to make crappy GSP hardware/software for it so that we couldn't use it)
Wouldn't it be Motorola's fault if they used a modem that can't utilize HSUPA?
Regardless, I do agree with you.
qwertyaas said:
Wouldn't it be Motorola's fault if they used a modem that can't utilize HSUPA?
Regardless, I do agree with you.
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Click to collapse
No, they are only doing what at&t instructed them to do since it is their network. Just as Samsung did with the Captivate and disabled HSUPA on that.
Well one of the reasons I would think they disabled the HSUPA for now is that they aren't confident in their network completely yet. Better to keep everyone on the more established 3g so they get less complaints about supposed 'battery issues' from it switching so much and 'inconsistent download speeds' from a network that isn't fully put together. It would have been nice if they gave a toggle for it, but what's done is done. Petitions like these don't have much of an effect sadly so though it's a good effort, your time would be better used on other things for now.
AriCaptivate said:
Well one of the reasons I would think they disabled the HSUPA for now is that they aren't confident in their network completely yet. Better to keep everyone on the more established 3g so they get less complaints about supposed 'battery issues' from it switching so much and 'inconsistent download speeds' from a network that isn't fully put together. It would have been nice if they gave a toggle for it, but what's done is done. Petitions like these don't have much of an effect sadly so though it's a good effort, your time would be better used on other things for now.
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Ya know, I thought that at first, until I learned that all those shiny new IPad 2's that just launched are running HSUPA. Hmmmmm..............I think the network can handle it fine.
Gr8Danes said:
Ya know, I thought that at first, until I learned that all those shiny new IPad 2's that just launched are running HSUPA. Hmmmmm..............I think the network can handle it fine.
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The iphone has been on it and running it for some time now....
shoman94 said:
The iphone has been on it and running it for some time now....
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Yea, I realize that, and that was my point. If they were worried about their network not being able to handle us Captivate, Atrix, and Inspire owners, then why would they add all those IPad 2's to that same network? This is a case of pure bias towards a manufacturer of a device.
The Captivate came out after the Iphone 4, and yet was disabled (By choice of AT&T) even though it it was completely capable. AT&T is the only carrier doing this.
Gr8Danes said:
The Captivate came out after the Iphone 4, and yet was disabled (By choice of AT&T) even though it it was completely capable. AT&T is the only carrier doing this.
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Its possibly due to some deal apple/att has to have hsupa enabled on apples phones and disabled on other phones, who knows, its all business bs you know.
This is what I am talking about. We need people to get the press involved like this with petitions, and filings with the BBB. This only got to be such a big story after enough people saw a problem with it and stood up for what they want. Yes, they do make a difference. AT&T has committed to updating the modem in the Atrix now.......but waiting on the hard set date still bugs me.
http://www.pcmag.com/article2/0,2817,2381915,00.asp
The Captivate will be left in the dust now that only the Atrix and Inspire owners have complained. I was just hoping that the Captivate community would be apart of it too (for those that don't root).
Why is it that people feel they are OWED something by a company every time they get overly emotional due to their purchase not doing what THEY think it should?
Atrix users purchased a phone that only advertised HSDPA up to 14.4. It's what's been on the advertisement since the first day it went up on AT&T's site. It's not AT&T's fault that you purchased a phone that isn't sold with that support functional.
Yes, it sucks that they don't have it enabled from the get-go. But there's always a reason, be it a business decision or the technology's maturity. Are you forgetting that the Xoom shipped without 4G, Flash OR a working MicroSDHC slot??? How do you know, with ABSOLUTE certainty, that it isn't merely a matter of Motorola working out all of the kinks in their HSUPA-capable firmware? Heck, it could be like the BB Bold 9000, where it was highly rumored that due to the stability/spread of 3G in 2008 they held off its release to ensure that the phone couldn't be held to blame. And to be honest, I don't blame them... I had my 3G aircard and life was miserable until that fall!
By spamming the BBB, FB, etc, you're clouding the issue... The fact of the matter is that you bought the phone as-is -- so unless it was advertised as supporting HSUPA OUT OF THE BOX, you have no legal ground to stand on.
If it were a simple, "Hey, we want HSUPA installed by default!" it might be a bandwagon worth hopping on... But between the immaturity and lack of correct understanding and focus on the issue, it's not worth wasting your time.
Related
Do y'all think they will eventually make a Nexus S for 850 and 1900 3G bands like they did for the Nexus One?
Sent from my Nexus One using XDA App
Hard to say... it'd make sense if they want to market it to UK and Canadian users, since more of their carriers use the bands AT&T does for 3G. Even if they do, it's not gonna make me jump from my N1. I'm perfectly happy with it, and I personally don't care for the Nexus S.
tehgeekguy said:
Hard to say... it'd make sense if they want to market it to UK and Canadian users, since more of their carriers use the bands AT&T does for 3G. Even if they do, it's not gonna make me jump from my N1. I'm perfectly happy with it, and I personally don't care for the Nexus S.
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Regarding UK carriers - wrong. The Nexus S already has UMTS 2100 which is used UK-wide, and UMTS 900 which is about to gain greater adoption in the UK. No carrier in Europe uses AT&T's bands.
But regarding Canadian carriers, yes, it'd make sense to produce a UMTS 850/1900 version. That doesn't mean it's incredibly likely to happen.
Well I hope it does! Everyone is really downing the phone and theyve never even held it! Google put their name on it so I bet its way better than people are making it out to be
Sent from my Nexus One using XDA App
I hope so too
I will surely jump from my Nexus One
I love it, but a change of looks would be nice
Here's to hoping there's a software hack like the one they had for the Vibrant's 850 MHz band.
While I have no first hand knowledge what so ever, if Google/handset manufacturer work on the same time line as the N1, after a period of time they will release a North American 3G variant of the Nexus S.
Quite frankly, I wonder why TMo seems to always get the Google Experience Phone, do most developers use TMo?
While I have no issues with TMo other than that they are not real big in my area of the USA, I cannot help but wonder why not either put a pentaband chip-set in the phone (which supports all Frequencies) or offer two variants right off the bat.
It just seems weird to me is all, I realize that El Goog probably has a good reason, but if sales are a key driving force why not offer it to more potential users and not just to users on the USA smallest network.
Dan
dan1431 said:
While I have no first hand knowledge what so ever, if Google/handset manufacturer work on the same time line as the N1, after a period of time they will release a North American 3G variant of the Nexus S.
Quite frankly, I wonder why TMo seems to always get the Google Experience Phone, do most developers use TMo?
While I have no issues with TMo other than that they are not real big in my area of the USA, I cannot help but wonder why not either put a pentaband chip-set in the phone (which supports all Frequencies) or offer two variants right off the bat.
It just seems weird to me is all, I realize that El Goog probably has a good reason, but if sales are a key driving force why not offer it to more potential users and not just to users on the USA smallest network.
Dan
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Click to collapse
Because they don't care? Google and Samsung are both corporations that serve to make their shareholders $$$, not keep us happy. Seriously. How many 850 MHz Nexus Ones did Google sell? Four? It's a ****ing shame because that phone @ at&t when it came out was really only up against the iPhone 3GS - it had no retail presence, and failed. Someone in some marketing office is confusing causation & correlation - their unsubsidized, unmarketable phone didn't sell.
They messed up again, the phone is still only being sold unsubsidized. Nobody buys unsubsidized phones in America (statistically speaking).
EDIT: I have an 850 MHz Nexus One - release day. I haven't seen a single phone on the market to make me even consider switching out. Consequence of dropping unsubsidized cash on a phone I guess.
sheik124 said:
Here's to hoping there's a software hack like the one they had for the Vibrant's 850 MHz band.
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Click to collapse
That was a false positive. The TMobile Vibrant has 1900 3g but it's never had 850.
Sent from my Nexus One using XDA App
sheik124 said:
Because they don't care? Google and Samsung are both corporations that serve to make their shareholders $$$, not keep us happy. Seriously. How many 850 MHz Nexus Ones did Google sell? Four? It's a ****ing shame because that phone @ at&t when it came out was really only up against the iPhone 3GS - it had no retail presence, and failed. Someone in some marketing office is confusing causation & correlation - their unsubsidized, unmarketable phone didn't sell.
They messed up again, the phone is still only being sold unsubsidized. Nobody buys unsubsidized phones in America (statistically speaking).
EDIT: I have an 850 MHz Nexus One - release day. I haven't seen a single phone on the market to make me even consider switching out. Consequence of dropping unsubsidized cash on a phone I guess.
Click to expand...
Click to collapse
The Nexus S is being sold @ a subsidized price: $199 w/ contract
Google and Samsung do serve to make money for shareholders, but Google does so primarily by making people happy, that is why their services are mostly free. Happy customers are Google's commodity.
About the AT&T 3G bands: I got an "i don't know" from a Google Software developer this morning on Twitter, so doubtful it will be around the Tmobile launch, but I don't think there is any question with the phone being sold in Best Buy and the way Samsung handled the Galaxy, it won't be too long
If there was a 850MHz version, I would put my order in tonight as I'm itching for a 4" phone (perfect size IMO). I have a feeling there probably wont be one though, as the Nexus S is more about having an up to date, clean-slate phone for developers to use and for Google to showcase new Android features. I doubt they care about maximizing sales of them, and there's probably not a lot to gain by opening them up to AT&T/Rogers/Bell/Telus customers, especially after all the testing and certification requirements.
Canadians that really want one can go with Wind Mobile or Mobilicity... and if I lived in the US I would pick T-Mobile over AT&T any day.
sheik124 said:
Here's to hoping there's a software hack like the one they had for the Vibrant's 850 MHz band.
Click to expand...
Click to collapse
While this has been addressed in part already, I'd like to address the other half of the story.
The Nexus S has already gone through the FCC. Check the FCC filings, and you'll find the frequencies on which the phone can operate. Go back and check the Vibrant initially passing through the FCC. See the difference?
The S does not have the hardware required for 3G to operate on AT&T. No software hack will enable what the hardware just CAN NOT do.
SoberGuy said:
While this has been addressed in part already, I'd like to address the other half of the story.
The Nexus S has already gone through the FCC. Check the FCC filings, and you'll find the frequencies on which the phone can operate. Go back and check the Vibrant initially passing through the FCC. See the difference?
The S does not have the hardware required for 3G to operate on AT&T. No software hack will enable what the hardware just CAN NOT do.
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Ah, didn't know that.
PrawnPoBoy said:
Canadians that really want one can go with Wind Mobile or Mobilicity... and if I lived in the US I would pick T-Mobile over AT&T any day.
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That's easy for you to say. I'd jump on Tmobile in a heartbeat but they have no, and I mean none, service at my work. Since I spend the majority of my time there it rules out Tmobile for me. So lets hope an ATT compatible version comes out in a few months.
Yeah I would happily drop 500+ dollars on a at&t nexus s if they make one for 850 and 1900 3G bands
Sent from my Nexus One using XDA App
dan1431 said:
Quite frankly, I wonder why TMo seems to always get the Google Experience Phone, do most developers use TMo?
Dan
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Click to collapse
maybe all developers have shotty credit and can only get approved for T-Mobile flexpay?
i kid i kid...kinda...
dan1431 said:
While I have no first hand knowledge what so ever, if Google/handset manufacturer work on the same time line as the N1, after a period of time they will release a North American 3G variant of the Nexus S.
Quite frankly, I wonder why TMo seems to always get the Google Experience Phone, do most developers use TMo?
While I have no issues with TMo other than that they are not real big in my area of the USA, I cannot help but wonder why not either put a pentaband chip-set in the phone (which supports all Frequencies) or offer two variants right off the bat.
It just seems weird to me is all, I realize that El Goog probably has a good reason, but if sales are a key driving force why not offer it to more potential users and not just to users on the USA smallest network.
Dan
Click to expand...
Click to collapse
yeah i dont understand it either. it seems as though these manufacturers actually HURT their sales by not being forthcoming right off the bat. we all dance around the issue, not knowing to buy or not buy, will an 850 version come later for me, etc. nobody is gonna drop 500 with that type of info. just lay it all out there from the beginning so people know to buy or not!
cpcrazyfly said:
maybe all developers have shotty credit and can only get approved for T-Mobile flexpay?
i kid i kid...kinda...
Click to expand...
Click to collapse
If more people supported developers, credit wouldn't be needed. . . .
Sent from my SGH-I987 using XDA App
dan1431 said:
Quite frankly, I wonder why TMo seems to always get the Google Experience Phone, do most developers use TMo?
Click to expand...
Click to collapse
I have two thoughts on this. First, TMo doesn't give a crap. Look at the approach that most providers take to their phones, as far as bloatware, locking it down, crippling, etc. TMo, IMO, does far less of that than any other carrier. Imagine Google asking a carrier to offer a subsidized price on a Google Experience device, that they can't put any bloatware on. AT&T would laugh. For months. I think the prime reason is that TMo is willing to do that, while the others simply are not.
Two, doesn't TMo have a cell tower in Google's parking lot? I read that somewhere, but can't find anything on it. Maybe someone here has some info on that??
dan1431 said:
While I have no issues with TMo other than that they are not real big in my area of the USA, I cannot help but wonder why not either put a pentaband chip-set in the phone (which supports all Frequencies) or offer two variants right off the bat.
It just seems weird to me is all, I realize that El Goog probably has a good reason, but if sales are a key driving force why not offer it to more potential users and not just to users on the USA smallest network.
Dan
Click to expand...
Click to collapse
Again, Dan, I feel it's because TMo is the only carrier to offer a subsidy on it. Sammy can make a phone that works on any or all frequencies, if they want to. But they'd have to find someone willing to sell it, without any carrier subsidy, and more importantly, they'd have to have customers willing to buy it unsubsidized. On this latter point, I believe that is why Google felt the N1 was a massive failure. They didn't sell anywhere near what they wanted to, and they couldn't get AT&T, Sprint, and Verizon to offer a subsidy. I'm not sure what happened with the CDMA folks, but I can only venture a guess as to AT&T...
SoberGuy said:
I have two thoughts on this. First, TMo doesn't give a crap. Look at the approach that most providers take to their phones, as far as bloatware, locking it down, crippling, etc. TMo, IMO, does far less of that than any other carrier. Imagine Google asking a carrier to offer a subsidized price on a Google Experience device, that they can't put any bloatware on. AT&T would laugh. For months. I think the prime reason is that TMo is willing to do that, while the others simply are not.
Two, doesn't TMo have a cell tower in Google's parking lot? I read that somewhere, but can't find anything on it. Maybe someone here has some info on that??
Again, Dan, I feel it's because TMo is the only carrier to offer a subsidy on it. Sammy can make a phone that works on any or all frequencies, if they want to. But they'd have to find someone willing to sell it, without any carrier subsidy, and more importantly, they'd have to have customers willing to buy it unsubsidized. On this latter point, I believe that is why Google felt the N1 was a massive failure. They didn't sell anywhere near what they wanted to, and they couldn't get AT&T, Sprint, and Verizon to offer a subsidy. I'm not sure what happened with the CDMA folks, but I can only venture a guess as to AT&T...
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Click to collapse
I was guessing the same thing. Either there is RIDICULOUSLY good T-Mo reception at the Mountain View campus OR it has to be some sort of deal between T-Mo and Google.
I remember when the G1 came out. I was thinking "wow, what an ugly phone. Android seems like a cool concept but seeing how it works on that phone is crappy. boo hiss etc". The phone did not seem to have much promise compared to the other competitors (windows mobile and....iphone). Naturally T-Mo took a huge risk carrying and promoting the at the time unknown phone. It seems like that faith has paid off because Google has chose T-Mobile as the only official carrier of ALL of their developer phones (ADP1 (G1), ADP2 (MT3G), Nexus One, and now the Nexus S.)
Or maybe it's some combination of both of those theories.
http://www.engadget.com/2011/04/27/t-mobile-g2x-lacks-quadband-hspa-shatters-dreams/
So glad i didnt buy this now. Oh well...
Alas, returning the phone was justified. I know that for the average customer this might not have been a big deal, but I wanted a true high end global HSDPA device. I wanted it to be true so much...
Oh well, still a great phone for those who do not care about the missing bands.
Onwards with the custom roms!
Stinks and some major fubared information on the website. Oh well, awesome phone.
So much for that....back to my vibrant for now.....
I thought that this phone passed the fcc with the tmobile and att bands. Dont really care, cause most likely I will have moved on to another phone by the time the merger happens. So whats going on. Does anyone know the link to the fcc filing.
Yeah, was sad for a second and then I picked up the phone and used it and I didn't care anymore
I haven't cared since I read att won't be switching off aws too soon and they would grandfather in all T-Mobile plans. Also not even sure I'd stay with att if the merger does happen anyway. Depends on too much and this phone is too amazing to return now. Super satisfied with my purchase.
Sent from my T-Mobile G2x using XDA App
best news ive heard all week
jrwingate6 said:
http://www.engadget.com/2011/04/27/t-mobile-g2x-lacks-quadband-hspa-shatters-dreams/
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i know for those that wanted to use this phone on att it sucks. but for me i signed a 2 year contract based on this phone. if and when the att merger goes through. they will have to offer you out of your contract or supply you with a new phone. and since id cut off my right foot before id use att ever again, i think this is great news. I think it will be 18-24 months before you see any changes even if it goes through anyways, so i think the only problem here is if you wanted to use this phone on att. which i think was not wanted by tmobile, they want you to come to tmobile thats why they offer this phone.--only prob was advertising it did have those bands. but it did get straightened out in the return time. If anyone paid an early term fee and paid full price for this phone to work on att-tmobile better make it financially right or they will have some problems, im betting they will.
You know I still have a hard time believing this. I can't see how it passed the FCC with such false advertising and because the were spitting it out so much. I just have a sneaky suspicion that we'll see a radio that has the AT&T bands. That quote was probably just from some Customer Service rep reading off a script.
Why would TMOBILE say, "Yea it supports other carriers"? It would be in there best interest to say you have to use it on our network.
I think the phone is a Quad Band and could support it if the radio was opened up. The only time I'll believe it is when I hear it from some of the devs here on XDA.
But really what does it matter? Most phones don't support both bands. I hear people saying, I'm just going to buy the Sensation... well that isn't going to be quad band either (unless I'm missing something).
What is the point of the FCC if they don't check these things? The FCC is supposed to make sure that the product being offered works as intended and advertised. I mean there are just too many things pointing out that the device IS CAPABLE of the receiving the different frequencies.
Tmobile probably just blocked the frequencies in the radio and are saying this just to shut people up.
(sorry I posted this over the course of 5 phone calls so it may not be in logical order)
fcc
player911 said:
You know I still have a hard time believing this. I can't see how it passed the FCC with such false advertising and because the were spitting it out so much. I just have a sneaky suspicion that we'll see a radio that has the AT&T bands. That quote was probably just from some Customer Service rep reading off a script.
Why would TMOBILE say, "Yea it supports other carriers"? It would be in there best interest to say you have to use it on our network.
I think the phone is a Quad Band and could support it if the radio was opened up. The only time I'll believe it is when I hear it from some of the devs here on XDA.
But really what does it matter? Most phones don't support both bands. I hear people saying, I'm just going to buy the Sensation... well that isn't going to be quad band either (unless I'm missing something).
What is the point of the FCC if they don't check these things? The FCC is supposed to make sure that the product being offered works as intended and advertised. I mean there are just too many things pointing out that the device IS CAPABLE of the receiving the different frequencies.
Tmobile probably just blocked the frequencies in the radio and are saying this just to shut people up.
(sorry I posted this over the course of 5 phone calls so it may not be in logical order)
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fcc's job.
thanks for the million
pass.
so disappointed. guess i'll hold on to my phone a little while longer
niftydl said:
I wanted a true high end global HSDPA device.
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Wait, how is it not a "true high end global HSPA device" ? It's quad-band 850/900/1800/1900 for 2G/GPRS and UMTS/HSPA+ bands I (2100) and IV (1700).
So it will work pretty much everywhere in the world (just no HSPA+ on AT&T network).
So what phone will you get that is a "true high end global HSPA device" ?
It is not confirmed....ha, lg made this phone, until they release a statement that they never put the bands in the phone, or never plan to enable then in future baseband updates, nothing is official yet.
Sent from my LG-P999 using XDA Premium App
This is really something.
A poster elsewhere on XDA had gotten a written statement from TMo that it had those bands (followed by legal gobbledygook terms & conditions stating that they reserved the right to make or not make them available.
Now. their statement saying "opps" they goofed. I will give this another day or two to get sorted out (traveling all day tomorrow). I will then decide whether to return it and wait for their next two-core phone (which is supposed to come with 2.4 on it - if you can believe TMo anymore).
I am on a rooted CM7 OC MT4G - not a bad place to wait for a later release. If I miss their 20 day return window - will raise hell - as I had relied on their written representations that the G2x had the AT&T data bands.
Footnote - I am still confused as to why they show up in the "hidden menu".
I'm going to use the phone until the Sensation comes out. I have a print out of the spec sheet off of tmobile.com showing it's supposed to be a quad-band phone. I'll call tech support and tell them I'm having trouble connecting to the 1900 band. They'll tell me I can't. I'll forward them the spec sheet showing I bought a quad-band phone based on their representations. Voila... new phone.
Bummer if it ends up being true. Got official word on the diamond some years ago that it had no physical bands and 6 months later a version with those bands came out and a few weeks after that it was enabled on all the phones that supposedly didnt have them but did thanks to the smart people here. At any rate this one is off the list for now. Leaves an aT&T user without anything to look at that isnt locked down or just plain sucks for the moment.
I don't understand why everybody thinks FCC info is false.
I told you so but y'all didn't listen.
any possible group law suite?
BarryH_GEG said:
I'm going to use the phone until the Sensation comes out. I have a print out of the spec sheet off of tmobile.com showing it's supposed to be a quad-band phone. I'll call tech support and tell them I'm having trouble connecting to the 1900 band. They'll tell me I can't. I'll forward them the spec sheet showing I bought a quad-band phone based on their representations. Voila... new phone.
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Click to collapse
You might also want to print out and save the statement by TMo on the link attached below also. I am think if I keep this - may do the same. On the border right now on keeping or returning it in the next few days.
http://forum.xda-developers.com/showthread.php?t=1041402&highlight=ATT&page=11
Although I enjoyed the data speed of T-Mobile, I am glad I am no longer paying a charge to them. This business with their future phones is a sign of how un-serious they take their consumer business. And because of that, they do deserve the lack of business their decisions will cause.
Not producing phones that will fully function of AT&T's 3G/4G service is just pure willy-nilly ignorant and T-Mobile needs to feel the heat of their ignorance. The so-called "super phone" coming to T-Mobile, the HTC Sensation, will be a no-seller because of how T-Mobile chooses to conduct their business.
http://www.engadget.com/2011/04/27/t-mobile-g2x-lacks-quadband-hspa-shatters-dreams/
Interesting. i wonder what they do when and if the merger goes through, what then ? do they run to platforms and try to merge over 2 years ? That will totally toast them in business and will lower market share........... Yeah..... What is their plan ?
Yea, I'm thinking of switching back to AT&T as well. Will get a phone that works as long as I need it to, and much better network coverage. Data speeds aren't that big a deal to me, as long as it's around 2mbps download 1mbps up I'm more than content...
And I can still get a 4GB data plan with an iPhone if I go back...
Not too concerned here. 2 of my 3 t-mobile devices fully support at&t's 3g and 4g bands. Just my hd2 will need to be replaced, and that's years away. Not worried.
edit: And phones are planned many months if not a year (or more) in advance. The at&t - t-mobile merger most likely wasn't even in the outlook when they made that phone in the first place.
MartyLK said:
Not producing phones that will fully function of AT&T's 3G/4G service is just pure willy-nilly ignorant...
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Well, that's assuming that the merger goes through.
And even if it does, it's not T-Mobile themselves who produce the phones, they can only buy what the manufacturers are selling.
Plus you seem to be confusing ignorance with short-sightedness.
MOD EDIT :Keep cool, no need to be rude.
TheMan42 said:
The only ignorance here is your post.
Sent from my G2 using XDA App
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+1
Why would you invest extra money into adding a whole new radio into a handset if there is no garuntee that the merger will go through? The next complaint/answer would be "tmo's handsets are sooo needlesly expensive". Probably because someone thought it was a good idea to put unecassary hardware in a phone you probably wont even remember when (if?) the merger goes through.
I get calls like this all the time, if the service doesnt work for you i completely understand- Please find another service because getting the same whiney call day in and day out costs t mobile that much more money keeping an unhappy customer.
Let me be clear id rather handle 10000 calls about our coverage and service then silly reasons like this, you dont need to justify your reason to leave a carrier.. just leave.
TheMan42 said:
MOD EDIT :Keep cool, no need to be rude.
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To be honest, that came off a little strong, but I still feel it was justified. The Original post should be re-read, then see what was more flame-bait. My statement was the truth, it was "ignorant". Ignorance isn't an insult, its simply stating the the post has no merit into what T-Mobile is doing with their products.
T-Mobile still remains a competitor to AT&T, why would they start to have manufacturers incorporate further frequencies in their devices that support the competitors products? I don't see AT&T doing that with their products, nor Verizon or Sprint.
Interesting. And maybe of interest to me. Someone from t mobile has been hard on my heels to switch from sprint to t mobile. She countered every advantage i thought sprint had: pricewise, 4g coverage etc. If I did not switch yet, cause I am a creature of habits and stick to sprint cause: it is what I started with.
mikzfan
TheMan42 said:
To be honest, that came off a little strong, but I still feel it was justified. The Original post should be re-read, then see what was more flame-bait. My statement was the truth, it was "ignorant". Ignorance isn't an insult, its simply stating the the post has no merit into what T-Mobile is doing with their products.
T-Mobile still remains a competitor to AT&T, why would they start to have manufacturers incorporate further frequencies in their devices that support the competitors products? I don't see AT&T doing that with their products, nor Verizon or Sprint.
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Actually Sprint and Verizon both work on the same 2 frequencies. We're allowed to roam on Verizon as much as we want, included in the plan (there's no hard limit, but don't overuse it), and Verizon customers get to roam on Sprint.
AT&T will become the only GSM phone provider in california when this takes place.
Not surprise one bit. T-MobileUS is notorious for false advertising or even intended false advertising on a bunch of their handsets. How can you trust a company who intentionally commercialized the whole "4G" craze by simply stating that actual 4G infrastructure wasn't worth it and HSPA+ was more than just enough? Good thing they got bought out.
KevGer said:
Hey there everyone if you would like to save money off a new contract with T-Mobile, Att, Sprint, or Verizon email me at [email protected]
Sent from my PC36100 using XDA App
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Please stop spamming
Sent from my Droid Bionic using XDA Premium App
att is gay
they got bought out by another whack provider though
T-Mobile is just as crap here in The Netherlands aswell, I'm glad I have Vodafone!
been loving verizon since i switched from t mobile
Article seems to make a good case:
http://www.eweek.com/c/a/Mobile-and-Wireless/Google-Could-Get-a-Chance-to-Buy-TMobile-After-It-Closes-Motorola-Deal-220504/
Umm...yeah...too late on that one, AT&T is in the process right now of buying tmobile. They made an offer and tmobile accepted it. It's going through federal review now and the deal WILL be approved by the feds.
That would be awesome ! I hope it works out !
I already seen a att/t-mobile commercial the other night on the tv. I just wonder if their gonna jack up our bills I switched from the big V for a cheaper bill
Dano79 said:
I already seen a att/t-mobile commercial the other night on the tv. I just wonder if their gonna jack up our bills I switched from the big V for a cheaper bill
Click to expand...
Click to collapse
Same here I don't like at&t and it looks like tmobile is converting to at&t in a sneaky way like there gona start charging if you go over your "unlimited" throttled 2gs of data just like at&t is doing. (dont worry we will be in the grandfather plans but watch out wen you do uprgrades & so on..
My advice is get on a 2 year with t-mobile now so they cant jack the price up on you when they merge. We have a long while before this fully happens tho.
Sent from my HTC Sensation Z710e
I wish it was Google, but unfortunately it's big wig at&t!
Look at Google to purchase sprint as the attmob merger will devalue sprint. Which Google will scoop up for a value. The sprint google intergration is not without any coincidence just wait till next year you will see. Sprint sits on a lot of spectrum and with LTE and Wimax their footprint will be one of a kind in the US. Yes Google is a global company but sprint would be a stepping stone to bigger things. Sprint cannot survive on its own.
Sent from my HTC Sensation Z710e using XDA App
It's too late I think. It sucks cause it would have been awesome.
I wish this was true, Google, Google Voice, T-Mobile sounds great... too bad its not going to happen. AT&T is already too far through with buying T-Mobile
Unless Google manages to buy AT&T ... which would be even better but never going to happen
i would hope google says they would pay more $! and att backs off.
i hate att
I'm not from the US, so apologies if I get some of this post confused
Am I right in saying that Google Voice (that we don't have in Britain, sadly) and Sprint are in a partnership? Would this mean that Google are *more* likely to team up or buy Sprint fully, than to buy T-Mobile US?
Fan speculation and fan hope here
The way I see it, Google could become what I call a 'digital carrier', making their own devices and carrying them on their own carrier. I see Google Voice as the first step of this. They'd be the first 'carrier' to go the world over and if they get it right, could completely dominate the information, mobile, and computing (with ChromeOS) space.
Think about it: how a carrier works hasn't changed since mobiles were introduced, really. They've always been the same. With Google Voice, Google have the possibility to change that and make themselves a carrier (possibly with Sprint's help) and carry their own devices, made by Motorola. This would enable them to update the devices (all running stock Android, or maybe different interfaces depending on high up the device is) all at the same time, wirelessly, and get fragmentation (which exists, however many times we say it doesn't) down to an absolute minimum. They could also manage the device's hardware easier, using one chip/SoC for one generation of phone, optimizing the OS for that chip. i.e. NVidia Tegra, a TI chip, or a Qualcomm chip.
Thoughts on this...?
According to FCC regulations. If you provide a service (att, tmo, sprint, etc.) you can NOT make devices (tablets, phones, etc.). Thats why the carriers have other larger companies make there devices. So is the Google and Motorola deals goes down and ATT and TMo doesnt, Google can not buy them.
colorcopies said:
According to FCC regulations. If you provide a service (att, tmo, sprint, etc.) you can NOT make devices (tablets, phones, etc.). Thats why the carriers have other larger companies make there devices. So is the Google and Motorola deals goes down and ATT and TMo doesnt, Google can not buy them.
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This is correct.
colorcopies said:
According to FCC regulations. If you provide a service (att, tmo, sprint, etc.) you can NOT make devices (tablets, phones, etc.). Thats why the carriers have other larger companies make there devices. So is the Google and Motorola deals goes down and ATT and TMo doesnt, Google can not buy them.
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Click to collapse
You have a link to that regulation? I presume that came into effect some time after Ma Bell used to make and sell telephones.
I trust you, I just like to verify.
samnada said:
I trust you, I just like to verify.
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Reaganesque
Behold_this said:
Umm...yeah...too late on that one, AT&T is in the process right now of buying tmobile. They made an offer and tmobile accepted it. It's going through federal review now and the deal WILL be approved by the feds.
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Click to collapse
You can't say for sure. AT&T has been on the hot seat with the FCC before. Look at when they made them split. They are slowly trying to build up the monopoly again. I honestly don't think the deal would go through. There is too much opposition, including state governments. Plus their legal team made a big no no and accidentally submitted some paperwork to the FCC that hurt their argument.
the merge with AT&T is under review by the FCC. we all know this. It must pass the FCC's examination to ensure things like antitrust, monopoly etc don't occur as a result of the merge... basically to say that all things merger specific are legal.
It's looking like it will be and the merge will go through, but there's always a chance that something (i'm still praying for it) will stop the merge. in that case, then google can offer to buy and in that case an FCC approval doesn't seem to be required since google is not a communications company like AT&T. I just got laid off in a merger just like that between two smaller Cell phone companies... I've renewed a 2 year contract to avoid AT&T screwing me if/when they merge...
I've purposely avoided AT&T for all these years only to find myself faced with being their customer after all. it blows. I prefer google.
A&TT is bad imo. They already capping the 150GB on DSL. Who knows what they will do next.
G-Mobile? LOL
Sent from my HTC Sensation 4G using XDA App
Called AT&T to complain about locked bootloader, response was "it may be temporary"
I dialed 611 to contact AT&T about my displeasure at the locked bootloader (you should too!) and after speaking with an "android specialist" the rep told me that it was an AT&T corporate decision but he also said it was temporary. After talking to the manager he told me they would pass on the complaint the engineers. I'm not sure I believe the claim that it will be temporary, but perhaps we can get more people to call in and get complaints filed and possibly learn more. I'm still unsure about whether or not to return this phone, I am a big cyanogenmod fan and I would have no reason to stay on the service especially if future samsung devices are locked.
Interesting. I hope this "android specialist" wasn't just talking out of his ass.
mattdm said:
Interesting. I hope this "android specialist" wasn't just talking out of his ass.
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That's honestly my guess, but I don't know what else to do besides get a refund. I figured I would at least humor them with a formal complaint.
If you want CM, don't buy the S4. Don't buy a phone because of what it might become. Buy a phone because of what it is. I will not buy this phone if the bootloader remains locked.
Sent from my HTC Vivid.
I dont see that being true...Our carriers have a non existent track record of going and unlocking boot loaders after the fact. Either it's unlock-able from the get go, or not at all. they really dont care about the flashing community. They care about profits, which are greater when They aren't getting bricked phones back for warranty replacements.
he was some what honest, temporary as in until some1 here unlocks it. Att wont lol
ALL!!!!!!! GS4 owners heck all ATT Android users need to call CS , ATT Facebook post and tweet.....hammer them in social meda
Im not even planing on purchasing GS4 and have already posted my dissatisfaction on their facebook.
---------- Post added at 04:14 PM ---------- Previous post was at 04:08 PM ----------
joshyy_rey said:
I dont see that being true...Our carriers have a non existent track record of going and unlocking boot loaders after the fact. Either it's unlock-able from the get go, or not at all. they really dont care about the flashing community. They care about profits, which are greater when They aren't getting bricked phones back for warranty replacements.
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Click to collapse
Not true.
The HTC EVO 3D had full lockdown on Sprint & its customers spoke up and unlock was had hmmm well somewhat unlocked.
99% HTC and Sprint facebook page was covered in protest postings for a week and it made a difference.
Both Sprint & HTC caved
here you go - https://www.facebook.com/notes/htc/update-on-bootloaders/10150305151453084
XDA needs to step up sticky this thread , After all open source is what this sites about.
well lets start spamming AT&T and samsungs facebook pages.. they dont read XDA
sling said:
ALL!!!!!!! GS4 owners heck all ATT Android users need to call CS , ATT Facebook post and tweet.....hammer them in social meda
Im not even planing on purchasing GS4 and have already posted my dissatisfaction on their facebook.
---------- Post added at 04:14 PM ---------- Previous post was at 04:08 PM ----------
Not true.
The HTC EVO 3D had full lockdown on Sprint & its customers spoke up and unlock was had hmmm well somewhat unlocked.
99% HTC and Sprint facebook page was covered in protest postings for a week and it made a difference.
Both Sprint & HTC caved
here you go - https://www.facebook.com/notes/htc/update-on-bootloaders/10150305151453084
XDA needs to step up sticky this thread , After all open source is what this sites about.
Click to expand...
Click to collapse
well i stand corrected, From all my dealings on ATT they could care less. And they are bigger than Sprint, Sprint cant afford to piss off customers, but who knows
I would send it back and purchase from TMobile. Stick your ATT SIM card and smile. They willget the message eventually.
Sent from my GT-N8020 using XDA Premium HD app
waston2013 said:
I would send it back and purchase from TMobile. Stick your ATT SIM card and smile. They willget the message eventually.
Sent from my GT-N8020 using XDA Premium HD app
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Click to collapse
I think T-Mobile uses a micro-sim card. So you will need to get a micro-sim card from AT&T (doable from what I have heard) and have your info transferred to it by AT&T or you could use a sim cutter (I have no experience with them). Of course, that is if the T-Mobile variant is verified to use a micro-sim.
Also, it needs to be verified that the T-Mobile radio (baseband / modem) that is included in the T-Mobile phone works well on AT&T's network. Just because the phone's hardware might have the same frequencies as the AT&T network (LTE and other) doesn't mean that the stock radio (software) has been optimized to use them all.
I just posted on the AT&T facebook Totally agree that we should all speak out about this. I have high hopes for Key Lime Pie and maybe they will push an unlock then and this is just an attempt to keep selling the GS3. This phone has no advertising and an encrypted bootloader, I feel like this is just being used as a ploy to sell more Galaxy S3s while they wait for the supposedly new iPhone coming sometime soon I think. Whenever that arrives they will probably pull some crazy ass **** with the Galaxy S4, possibly unlock it and maybe push out a new version of Android. That's obviously in a perfect world though :silly:
Take all that with a grain of salt as I'm not a professional and just a Networking Administrator student XD
joshyy_rey said:
well i stand corrected, From all my dealings on ATT they could care less. And they are bigger than Sprint, Sprint cant afford to piss off customers, but who knows
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Click to collapse
nah ATT cares , perfect example is pissing contest they are in with T-mobile currently.
I week of negative publicity with users facebook posting they are moving to T-mobile were Android is unlocked will get their attention no doubt.
A week of Samsung facebook postings they've had enough lockdown & going HTC One will grab their attention fast.
mattdm said:
Interesting. I hope this "android specialist" wasn't just talking out of his ass.
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90% certain they were and confused SIM locking (usually temporary on AT&T for "exclusive" devices - which is all devices they sell using AT&T's very broad definition of "exclusive") with bootloader locking.
Entropy512 said:
90% certain they were and confused SIM locking (usually temporary on AT&T for "exclusive" devices - which is all devices they sell using AT&T's very broad definition of "exclusive") with bootloader locking.
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Click to collapse
You're right, I'm sure. I'm just in denial.
I returned a case today at at&t for my htc one and the guys there said they had alot of s4 returns and or exchanges for the note 2 or htc one over the weekend. Im sure a small few were becuase of the bootloader. Maybe the rest were becuase of the lag and bloat?
Just posted my thoughts on AT&T's FB page. Not due for an upgrade for another couple of months but I was seriously considering getting the S4.
If even a small amount of those returns included a "restocking fee", AT&T is still making money. The only way they will care is if people drop them all together as a carrier and spend their money with another carrier.
Of course, if it happens enough, Samsung may take notice of all the AT&T returns.
theraker007 said:
well lets start spamming AT&T and samsungs facebook pages.. they dont read XDA
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lol
Samsung , HTC etc techs live in XDA they know whats up lol
There praying uproar so the suits take off the chains.
Anyway by the look of this thread ATT GS4 owners aren't up to the task of making their voice heard were it matters.
Donation unlock bootloader threads wont solve the long term problem.....its just a temp fix.
EVO 3D potential buyers & owners had petition in action on day one of release , a couple weeks later with Facebook blasting Sprint & HTC made things right.
Sprint no longer requesting bootlodaer lock down and hTC will no longer do so for them
Have to admit, IF a couple thousand (every user in the XDA S4 forums including those not on ATT) users would complain about this matter they would notice. As for doing anything? I still doubt it, but someone in the inside could "leak" the info to us after seeing the outcry. Can't say it hasn't happened before...
Sent from my Galaxy S4